Name: Hotel Ballast Tapestry Collection by Hilton
Address: 301 N. Water Street, Wilmington, 28401, US

6/10

Pleasant

07 Aug 2026

Liza

The system was down when we were checking in. No fault to the staff, but they have nothing in place for that situation.
Once the system was back up and we checked in, we got interrupted twice during the night.
Once when they gave someone else a key to our room. And an hour later when the manager asked for our last name.
Amenities were just eh. Not very clean. Very old and outdated. Our ceiling in the shower had mold spores ALL over.

Partner

2/10

Poor

05 Aug 2026

Reuben

The computer systems were down, preventing normal check-in operations. The staff did not communicate and were completely confused on how to handle the situation.
Rather than receiving accurate information from hotel staff, I learned the status from other guests. A hotel manager only weakly informed us that rooms were being double-booked with occupied guests and check-in would be delayed.
I stood in line for two hours before receiving a room key.
The room key I was given opened a room that was already occupied. Only because I knocked before entering did we avoid a serious incident with the current occupant.
Mildew/Mold - Our room was at the end of one of the towers that strongly smelled of mold/mildew. This was substantiated when I entered a vending area and observed exposed pipes and a broken and stained ceiling with a sign indicating that vending service tower was not available.

6/10

Pleasant

04 Aug 2026

Regina

Should not have to pay to park!

6/10

Pleasant

03 Aug 2026

Jackson

Staff was generally uninformed about both the area and hotel amenities. Also AC in room was not working (In July of all months) and did not get fixed or receive any credit for the room. Not 5 star.

6/10

Pleasant

02 Aug 2026

MELISSA

I’m

10/10

Exceptional

02 Aug 2026

Meghan

Nice spot right in the heart of downtown Wilmington. One of the best valets I’ve ever experienced and all staff was so friendly. I would definitely stay again.

6/10

Pleasant

02 Aug 2026

marcela

The overall stay was okay. The rooms and hotel over all need a huge upgrade. The property is close to all the shops and restaurants are with in a walking distance.

2/10

Poor

01 Aug 2026

RICHARD

The property had a great location and the view from our room was very nice. The staff were very helpful and pleasant. The room however could use a remodel. There was no mini refrigerator, no complimentary bottles of water, pillows were flat, one comfortable chair, commode was 12 inches off the floor and the sink was only 3 inches deep and didn’t drain well. This was not the quality of an elite hotel. We would not stay there again.

10/10

Exceptional

01 Aug 2026

angie

the bartenders front desk and valet was amazing

6/10

Pleasant

30 Jul 2026

Michael

There was only one working ice machine when we got there and when we went to get ice it was not making ice. Other than that, great hotel, close to everything downtown.

10/10

Exceptional

30 Jul 2026

Amber

Clean room and great location

4/10

Poor

29 Jul 2026

Vivian

I was quite disappointed. While the location was great and we enjoyed the view of the river, the room was not as expected. Our room did not get cleaned daily as was promised, we never had water without going to the lobby, and the towels left a lot to be desired. Even with the blinds wide open, the room was dark and felt almost dreary, not cozy. And while I was aware there would be no fridge, one would have been nice. We paid for the view and that was about it.

6/10

Pleasant

28 Jul 2026

Chase

I just want to start by saying I’m not one to leave a review at all especially not a bad one. Hotel view 10/10, location 10/10, staff very friendly, but it stops there. We walked in to our room and immediately noticed how sunken the middle of one of the beds was. We debated about what to do but decided to call and talk to staff. They came and assessed the mattress and agreed it was terrible. After waiting a while they brought a new mattress. The guy told us he would have house keeping come remake the bed. We asked if it was okay for us to leave or if we needed to stay until she came. He insisted it was fine if we left and it would be made when we got back. We arrived back at after 10p several hours later and found the bed had not been made. We called back, same guy came to “assess” as if we were lying. Finally the bed was made. We received room service one day out of 5. We had to call for towels and wash cloths everyday! Ran out of toilet paper. Trash overflowing. Toilet on the wall was so unlevel felt like you sat on a hill. Our parking cards stopped working several times leaving us stranded at the gate. I could go on but I have a word limit.

8/10

Excellent

28 Jul 2026

Fran

I actually didn’t realize when I was booking that this is the old Hilton Riverfront. Although it’s still run by Hilton, it’s the Hotel Ballast now. I stayed here years ago under the old name, etc and I could definitely tell several upgrades had been made. It’s walkable to the amphitheater but it does take a while. We went to a concert one night and stayed around the hotel the next. Downtown Wilmington is very walker friendly. We only left the hotel once, and that was to go to Jimbo’s for breakfast on Saturday morning. My only complaint about the stay was that the lighting isn’t great for putting on your makeup. Bring a travel lighted mirror if you have one.

Partner

4/10

Poor

27 Jul 2026

Keshia

Unfortunately, my stay was not pleasant. A large cockroach was found under my bed when I arrived. The room was extremely cold and when I called for assistance, I was told maintenance would come and check it out, but they never arrived.
My parking lot key did not work the next day when I went to the store, and I got soaked trying to use it. Had to move my car due to flooding in the parking lot.
I was very disappointed that nothing was complimentary with the cost of the room. 24.00 a day to park is excessive for when the room is over 250.00 a night. Not to mention that was the smallest double room I've ever stayed in in my entire life. No microwave, no refrigerator nor coffee maker in the tiny room. I was curious why there was a safe in the room when the guest and staff only have access to the room. Can the maids not be trusted? Unfortunately, I will not be returning to this hotel.

6/10

Pleasant

27 Jul 2026

Loren

We had a pleasant stay at ballast, however, the room was very damp, almost as if there was water damage in the hotel. Our clothes actually felt soaked that were in our suitcase. There was no refrigerator in the room which can be a huge problem for people that require medication to be refrigerated. The staff was kind as well as the GM that we met. The Italian restaurant on site was incredible. I just wish the rooms were a little bit more updated for what you pay, they are pretty outdated. The pillows are also very flat. Will likely not stay here again.

10/10

Exceptional

27 Jul 2026

Karen

Excellent location. Staff helped me during a health scare

8/10

Excellent

27 Jul 2026

William

This hotel is old and needs and upgrade. Caulking in the bathroom showers and behind the sink was mildewy and falling off. Location fantastic! Rooms only have full size beds not Queen size which was was a major problem for us. We asked for a roll away bed to accommodate the 4 of us but we where not allowed to get one due to fire code, I would highly recommend that they upgrade to queen size beds the rooms are huge and they can easily fit.

overall decent hotel

10/10

Exceptional

26 Jul 2026

Karen

Great location. Definitely get a river view room. You can see the battleship from your window. Walking distance to bars and restaurants. Nice, clean rooms. Very comfy bed. Great valet staff.

4/10

Poor

26 Jul 2026

Daniel

Room was clean but old

10/10

Exceptional

22 Jul 2026

Karen

Parking is the only small issue. Besides that the hotel is beautiful & clean.

10/10

Exceptional

21 Jul 2026

Heather

Great location, nice pool, wonderful staff

Partner

2/10

Poor

21 Jul 2026

Igor

Terrible

Pet

6/10

Pleasant

20 Jul 2026

Janeen

We were very disappointed after being woken up 7 times during the night with the toilet making a horrible noise. We had to flush it, so it would stop. We told them at checkout and they couldn't credit us anything because we booked through Expedia. The AC vent in our room was absolutely disgusting. It had mold on it and needed to be cleaned. The ice machine on our floor was broken, so we had to search for another ice machine on multiple other floors. We were surprised that a Hilton Tapestry Collection hotel was not up to the level of expectation that they claim to be. Is there any recourse through Expedia to remedy this? We have a video of the toilet and a picture of the AC vent.

Partner

10/10

Exceptional

20 Jul 2026

Robert

👍

Partner

10/10

Exceptional

20 Jul 2026

John

We thoroughly enjoyed our stay.We will recommend, and definitely be back for another stay.

Partner

8/10

Excellent

19 Jul 2026

Zachary

A

Partner

8/10

Excellent

19 Jul 2026

Jessica

Fun! Great location. Nice pool.

Partner

10/10

Exceptional

19 Jul 2026

Wilson

Staff was great. The room and property were very clean. Jamie downstairs at the bar was friendly and helpful. The view over the river was nice. Really good atmosphere and walkable.

Partner

8/10

Excellent

17 Jul 2026

Teryn

Beautiful view from my room and the staff was lovely. Only downside was there wasn’t any working ice machines and it was so hot.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Stephonie

Me and my husband loved this property, the staff was very nice all the amenities was very loveable, I would recommend this property to couples or the whole family. The pool was amazing and the food and bar. Downtown was amazing and walking distance too everything.

Partner

10/10

Exceptional

17 Jul 2026

Justin

It’s the only place we stay when visiting Wilmington!

Partner

8/10

Excellent

17 Jul 2026

Lisa

Early check-in was wonderful although the pool didn’t open until 1:30. Room was clean but stains on carpet and on side of box springs. Sink had a leak underneath and there was a huge bug in bathroom

Friends

10/10

Exceptional

17 Jul 2026

Regina

The staff was excellent at Hotel Ballast!

Partner

6/10

Pleasant

17 Jul 2026

Jason

For the price, not much was offered. I would stay somewhere else.

Family

10/10

Exceptional

14 Jul 2026

Alex

Good spot downtown and great view of the river. Building is a little dated but they've done a nice job of sprucing it up. Great for a weekend get away.

Partner

6/10

Pleasant

14 Jul 2026

Bradford

Tv service broke

10/10

Exceptional

13 Jul 2026

Nigel

Excellent location and staff very friebdly

Partner

4/10

Poor

13 Jul 2026

Dave

Property is very dated and needs a major overhaul
Elevators are challenging.

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Lynne

The Ballast is a nice hotel downtown with a beautiful view of the river. My family had a good time at the pool and enjoyed the refreshments and food. You are a walking distance of so much we didn’t eat a lot of food from the hotel. The bed was comfortable and the room was cool and refreshing. I wish we had a refrigerator in our room but we made it work. Normal hotel issues, had to find a working ice machine and vending machines. Staff was friendly and helpful.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Emily

The

2/10

Poor

12 Jul 2026

Heather

My room had no refrigerator nor microwave and the air conditioning was not working. The room stayed above 75° the entire time I was there they would not accommodate and get me another room as they were booked up. All they could give me was a fan they could not fix the AC.

Family_with_children

10/10

Exceptional

12 Jul 2026

Philip

Great place to stay. Just be aware of the additional 24.00/night parking charge that Hotels.com list in the “amenities” section and is per vehicle/per night.

Partner

10/10

Exceptional

10 Jul 2026

Antonio

This place is amazing. Victoria was very kind and helpful at all times. We had a great stay. Location is also perfect. Definitely recommend.

6/10

Pleasant

09 Jul 2026

Gillian

Room didn’t have a fridge just an ice bucket but the ice machines weren’t working & reception unhelpful. The soap dispenser in the shower was empty for the whole of our stay. Not great for a Hilton property

Friends

10/10

Exceptional

08 Jul 2026

Ana

Staff was welcoming and helpful. Had no issues checking in or out. It is in a great location. Overall everything was great.

8/10

Excellent

07 Jul 2026

Gwendolyn

Stay was good. Rooms do not have mini refrigerators which was a disappointment. Hotel is showing its age and is need of renovations.

Self

8/10

Excellent

07 Jul 2026

Gabriela

Love the people, the location and the room. The bathroom was large, clean and spacious.
The bad, self parking was inconvenient with having to use a card for access. In the halls, the carpet was dirty and the doors were scratched and dirty. I was glad the inside of the room was super clean.

Family

8/10

Excellent

06 Jul 2026

Christopher

We stayed here two years ago and love it but I was honestly surprised how much this property had gone downhill since. The floor and baseboards were quite dirty. The bed and pillows were very uncomfortable. The toilet is mounted on the wall and it sunk and made noises when sitting on it. The wall is cracking around the mount like it may fall. The light on the bathroom mirror wouldn’t work and we could barely see in there. We had a river front room and the main window was too dirty to see out. I tried to clean the inside because it clearly hadn’t been done in some time. The smaller window was too molded to see out of. We were shocked at how neglected things seem now from when we were here last. The outdoor areas seem like an afterthought. The location is excellent and its walkability is unparalleled, unfortunately the hotel itself is in dire need of some deep cleaning and updates.

Partner

4/10

Poor

06 Jul 2026

Elvira

Not as expected in the pictures or reviews; property was not cleaned well.

4/10

Poor

05 Jul 2026

Ryan

Don’t be fooled, this is a run down hotel. My first room had strains on everything from the mattress to the sheets to pillow cases and even blood stains on the floor. The room smelled terrible too. It gives pay by the hour vibes but charges a premium because they are located on the river. I asked to be moved to a new room and was given a $10 gift card and told no rooms available. I spoke to a manager and he ended up “finding” a room after I showed pictures of blood. The room was better but still had holes in the walls and the ac stopped working. I was told if it gets hot outside the ac is old and doesn’t always work well. Every towel has stains on it to. Do yourself a favor and stay at Aloft instead. Fairly the same price and a much better hotel. This is one of the worst hotels I’ve ever stayed at.

Partner

8/10

Excellent

05 Jul 2026

John

Rooms do not have a small fridge or microwave.

Partner

8/10

Excellent

05 Jul 2026

Walter Daniel

We stayed for 2 nights for a wedding. Our suite was a good size, everyone was very nice and helpful. The room could use an update but was clean. We appreciated the amount of pillows. The hotel is good enough. Nothing super spectacular but good

4/10

Poor

05 Jul 2026

Michele

They Lost my car keys. Late to my reservation. Charged for things did not had. And no apologies given

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Gabriela

Everything was wonderful

4/10

Poor

03 Jul 2026

Barbara

The light in the bathroom didn’t work, the faucet was broken and the room wasn’t cleaned properly

Family

4/10

Poor

03 Jul 2026

JESSICA

Honestly the room was pretty clean, so I didn't find fault with the housekeeping. The room and the entire property was tired, old and worn. The worst of it was the hall and the room smelled very strongly of mold. I came around the corner in the hall and was hit by foul air pulsing from an ac unit, I think. It was covered in brown dust and smelled like a very old and moldy boat. The bathroom was not maintained. Rust, chipped and missing tiles, missing grout, the toilet was torn up and clearly very old. The bottles the soap and other solutions were in were really really gross. Some were also empty.
After changing clothes I began to get a runny nose and was sneezing. After sleeping I woke the next morning with a horrible sinus headache and just feeling sick. I am pretty sure it was from the dirty AC pumping mold into the room. We all were sneezing the next day.
The woman that was the hostess for breakfast was precious and accommodating as well as the woman that was our server. I found the front staff to not be super hospitable but only engaging when absolutely necessary. One man was helpful and friendly but overall they didn't try to be welcoming or greet you. In addition, the parking was pricey to me. And I am probably never going to return to the downtown River area in Wilmington again bc of the really scary people. We were yelled at and pretty intimidated by the area this year. Don't recommend.

Family_with_children

10/10

Exceptional

01 Jul 2026

Tony

Great pool side was untidy

10/10

Exceptional

28 Jun 2026

Andrew

No complaints. Good hotel, good location.

Self

6/10

Pleasant

28 Jun 2026

Sarah

Hotel is older and rather tired looking. Beds are rather soft and bathroom was rough (sloppy caulking and sealing around plumbing fixtures, peeling paint, shower drain had hair clumps in it). No fridge or microwave in rooms. Strange odor in hallways.

Business

8/10

Excellent

28 Jun 2026

Vikki

The bathroom lights could be brighter

Family_with_children

6/10

Pleasant

27 Jun 2026

treasure

It was okay, I have stayed here for years but this time I felt it was not as well maintained. I asked for a crib at check in time & they said they would deliver it. It was after 11 pm when we got back in that night & no crib, also no answer so we had to move the mattress in the floor so our 9 mth old wouldn't get hurt.

Partner

2/10

Poor

26 Jun 2026

Peyton

There was a bug in our room, didn’t tell us that you have to reserve the pool, a day ahead, the room was not very clean. parking was $50

8/10

Excellent

26 Jun 2026

Sarah

We loved the pool, but thought house keeping could be improved in the rooms and in shared restroom areas. The rooms would be much improved with a mini fridge.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Elizabeth

Unfortunately we didn’t have a great experience here. Our room had not been cleaned well (or maybe not at all).There was hair on all the pillows on one of the beds, a dirty towel hanging in the bathroom and dirt and crumbs on the floor by the window and one of the beds. Our room was just by the elevator, which happens sometimes, but was noisy and hard to sleep. I am on a road trip with my 16 year old and it has been hot for us (we’re from the PNW) so the pool was a great opportunity. Unfortunately when we went in around 9 pm it was cloudy and felt oily so we weren’t in long. The staff was friendly enough, but didn’t provide any information on WiFi or anything at check in. At one point I went down the stairs instead of using the elevator and walked through a cloud of weed smoke and a couple of staff members who then told me the stairs were going to a private room so I should go another way. Why are fire door stairs going to a private room? I must have been missing something, I went to sit at a table by the back gate and the bar there was stick with a dirty glass sitting there and no one to be found. I’m general the hotel seemed poorly maintained. The location was amazing and the beds were comfortable. It was not an inexpensive hotel and not worth the cost at all. I would not reccomend it and so bummed it was not a better experience.

Family

10/10

Exceptional

25 Jun 2026

Christopher

Everything was fantastic

10/10

Exceptional

25 Jun 2026

JOHN

The room and all the properties were clean and nice. Didn’t try the restaurant but it looked nice. Great location and great view

Partner

10/10

Exceptional

25 Jun 2026

Gwen

Lovely room, great staff, awesome location.

Partner

10/10

Exceptional

25 Jun 2026

Dennis Eric

Excellent location. Great staff good ambiance.

Self

10/10

Exceptional

22 Jun 2026

Peggy

We flew in late on a Saturday night and 1 call had the shuttle to the airport. The driver was so nice, friendly and accommodating for it being midnight! Having reserved our rooms ahead of time check in was quick and easy. Our rooms were clean and smelled good. Beds were especially comfortable The hotel is on a beautiful setting with the river right behind it where we could walk on the boardwalk and around the historic area.
The patio had great relaxing seating where we chose to drink coffee and have a light breakfast from the coffee shop inside.
We loved our stay and would highly recommend.
Nebraska

Family

10/10

Exceptional

22 Jun 2026

Catherine

Great stay

6/10

Pleasant

21 Jun 2026

Todd

Disorganized checking. Waited 45 mins after check in time (4pm)
Hotel needs a refresh seemed out of date with other hotels. Location and staff were great.

Partner

10/10

Exceptional

20 Jun 2026

Tammy

Nice, clean, comfortable hotel (and comfy beds) We walked to the Darius concert via the river walk. Close to many restaurants and shops. Everyone was so accommodating.

Friends

8/10

Excellent

17 Jun 2026

Bernadette

The ice machine was broken

10/10

Exceptional

16 Jun 2026

Dorothy

I really like this hotel. We’ve stayed here at least six times in the last six years. It’s not the most welcoming of hotels on the facade, but it’s modern, clean, orderly, and they do their best to maintain it despite being right there on the unforgiving salt water. The staff has been great, helpful, friendly. The valets even remember my husband from previous visits. The restaurant is somewhat better than a lot of chain hotels’ food. The outdoor patio space is very attractive: comfortable, well-appointed, and able to accommodate many different groups and couples at once. And the price is generally VERY reasonable. It’s a good value.

Partner

4/10

Poor

15 Jun 2026

Samantha

Did not impress me for how much and where it was

4/10

Poor

14 Jun 2026

Zuhey

This property has gone downhill significantly in the last few years. I wouldn’t return since there are nicer options within that price range.

Family

4/10

Poor

11 Jun 2026

David

I don't know the history of this hotel, but it definitely presents as a renovated old hotel. Dirty throughout the hallways and in our room. Room was moldy smelling and if I had been staying any more than one night I would have asked for a refund and went to a different hotel. The location is great which is why I booked. Just not a great place for allergy sufferers.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Deborah

Love Hotel Ballast on the riverfront. Its Close to Live Oak pavilion, restaurants, and shopping. The property is well maintained and staff is super friendly. Great stay.

Friends_and_family Family

2/10

Poor

08 Jun 2026

thomas

my room did NOT have air conditioning and the maintenance staff was unable to fix that, when i asked for another room i was told there no rooms available. The staff did not try to assist me in finding another hotel in Wilmington that was part of the Hilton Tapestry or any other accommodations. My weekend vacation, which included concert tx and dinner reservations; ended before it even got started as i was unable to find a place to stay . The Hotel Manager (Ronnie Salameh) was rude and acted as if he was the one that was inconvenienced....i used to stay here all the time....but something must have changed this year....i will NEVER book at the Ballast again.

Family

10/10

Exceptional

08 Jun 2026

Nick

Notba bad stay over all! The view of the river was amazing rooms are older but clean! We'd go back.

8/10

Excellent

07 Jun 2026

Mara

The pool was nice and the location was central to the downtown area.

Family_with_children

6/10

Pleasant

03 Jun 2026

Jim

Bed needs replacing, vanity light didn’t work, window on the exterior was filthy-it’s a wonderful location however.

Family

2/10

Poor

01 Jun 2026

Heather

Filthy and bug infested.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

deborah

The only place I will stay in Wilmington. Perfect location. Perfect amenities. And the staff is extremely helpful and kind.

Family

10/10

Exceptional

01 Jun 2026

Virginia

We were able to check in early which was so nice with a mid day wedding to attend...Rooms were nice and clean...Updated bathrooms...Delicious breakfast before departure. Great location for walking to food or drinks...Nice on premises parking.

Partner

10/10

Exceptional

31 May 2026

Susan

I liked that there was a nice restaurant right at the hotel, the pool was clean and nice and I loved the river walk right there by the hotel.

Family

10/10

Exceptional

31 May 2026

Donnie

Very satisfied with our stay. The room was very clean and the staff helpful and friendly. Absolutely would stay there again.

Family

10/10

Exceptional

30 May 2026

Gary

I love this place i will be back in 2 weeks

8/10

Excellent

29 May 2026

Carolyn

The location is fantastic. On the river with a fantastic view of the Battleship North Carolina. Walking distance to shops, attractions and restaurants. The room was clean but I never had my room cleaned although I left most days and didn't come back until the end of the day. That was annoying. I had breakfast included and it was hit or miss. I ordered avocado toast and got untoasted bread with a brown avocado spread and undercooked eggs. I had an omelet that was oily. But some of the food was good. Staff was helpful and tried to address the issues. They were very professional.

Self

10/10

Exceptional

28 May 2026

Estevan

Good stay, would stay there again

4/10

Poor

28 May 2026

Duane

Toilet dirty
No soap in bathroom
Couldn’t regulate room temp
Bedside lamp wasn’t working
L

Family

6/10

Pleasant

27 May 2026

Allison

Staff were nice and location is perfect for walking to lots of things. However, the hotel is old and I paid a lot for a room with blinds that didn’t go up (so couldn’t see the view) and lots of marks on walls and dust on vents etc. It was clean, but felt a little old and slightly dated for the money I was paying.

Friends

10/10

Exceptional

25 May 2026

Jessica

Outside seating area was amazing, live musician playing at night made it quite enjoyable!
Rooms were rooms. Suite was nice since it had a fridge. Wish the regular rooms did, but easy to get to local places. Lovely stay!

Family_with_children

4/10

Poor

25 May 2026

James

Good location and food/bar.

Property needs a refresh.

Bathrooms need help. Sinks don’t drain and faucets are too low to be functional. Toilets only flush if you hold it down for a minute.

People talking in neighboring room sound like they are in our room.

Noise that sounds like running water or flushing toilets echo all night through the HVAC vents.

Family

8/10

Excellent

25 May 2026

Dennis

Our room was beautiful and spacious, however, the room floor needed to be vacuumed. Weren’t in the room much, but honestly, we did not want to walk on the floor without some sort of shoes on.

We had a problem with the door lock battery died and maintenance immediately came up to fix it. It was just a little irritation that key wouldn’t work.

Also, fyi, the ceiling in the bathroom was peeling off.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Phyllis

The property is in a great location. It needs to be updated. Several of the bathrooms were out of order. I feel for the price the rooms should have been nicer and more updated. Also, you have to pay for parking.

6/10

Pleasant

24 May 2026

Maureen

This hotel is run down. It seems as thought it may have used to be good. There was stains on the ceiling. The toilet paper holder was held on by a thread. The food was good for lunch. The pool was not very clean and not kept up. There was scum in the side of the pool and it was not vacuumed. When you exit the pool there was debris on your actual body. The workers were great and the beds were comfortable. This place needs an overhaul.

Friends

6/10

Pleasant

24 May 2026

Reid

Staff was great and helpful. Overall the place seems dated and not what you would expect for the price. Small bathroom with loose fixtures. No refrigerator in room. It’s just OK. $26/day to self park is a rip off

Friends

10/10

Exceptional

23 May 2026

Stephanie

wonderful stay. very comfy bed!! new favorite hotel in wilmington.

Family_with_children