Name: Clarion Pointe Wake Forest - Raleigh North
Address: 12401 Wake Union Church Rd, Wake Forest, 27587, US

10/10

Exceptional

05 Aug 2026

Eddy

Buena atención

8/10

Excellent

04 Aug 2026

Mary

This was our second stay and would stay again.

10/10

Exceptional

04 Aug 2026

Jody

Our room was located on the third floor and it was clean yet small. The room did show some signs of wear and tear with the bathroom mirror being cracked in one corner. During the evenings and night the hallways became noisy with other guest speaking loudly. The breakfast area was clean and well stocked. The night shift staff member, at check in, was very friendly.

8/10

Excellent

03 Aug 2026

Eileen

Mre breakfast options, more coffee types
all good

8/10

Excellent

01 Aug 2026

LEIGH

Would stay again.

8/10

Excellent

31 Jul 2026

Jannetta

Nice getaway! We will be back!

4/10

Poor

31 Jul 2026

Andres

Convenient location. Breakfast was pretty complete with a lot of different options. The towels were nice and fluffy. But my room was dirty, the floor was dirty, the garbage can had garbage when I got there, the shower looked dirty.

8/10

Excellent

29 Jul 2026

Shelean

Room was clean! You can tell the property is outdated but maintained well. Staff was friendly. Housekeeping tried coming in before we had left the room, way before checkout.

2/10

Poor

29 Jul 2026

Kate

The gentleman that checked us in was friendly and pleasant but the property was below the standards of what we expected. The room was dirty. Floors were dirty, bedding had stains, rooms smelled musty, even our window had a huge cracked glass panel. We came in late with small kids so we didn’t want to deal with trying to switch rooms. We just stayed and left early the next morning. The staff member at breakfast was friendly, but breakfast was not very good. We were there early and already the options were very limited. The eggs or sausage were already gone and not replenished.
Kids wanted to use the indoor pool but the water was very hazy at 8:30am and you couldn’t see to the bottom at all so we skipped it. This hotel was not a good fit for our family and we will not return.

8/10

Excellent

27 Jul 2026

Christy

Plenty of breakfast choices. We enjoyed the pool when the swimming class wasn't being held in it.

2/10

Poor

27 Jul 2026

Jazminn

Overall, my stay was just okay. At the end of the day, I had a place to sleep, but there were several issues that made the experience disappointing.

The biggest problem was the strong odor coming from the air conditioning unit. The smell was so unpleasant that we kept spraying Febreze throughout our stay just to make the room tolerable, but that only masked the odor temporarily.

The bathroom was also not up to standard. The shower was visibly dirty, with mold in the creases, and it didn’t appear to have been cleaned properly before we arrived. Because of that, I avoided using the shower altogether and washed up at the sink instead.

Customer service could also use improvement. The front desk associate seemed like she didn’t want to be there. There was no greeting, smile, or friendly interaction. Since hotels welcome travelers who may be visiting from out of town, a warm and welcoming attitude can make a big difference.

Overall, the hotel met the basic need of providing a place to sleep, but the cleanliness and customer service fell well below my expectations. I hope these issues are addressed for future guests.

2/10

Poor

25 Jul 2026

Dominique

This was the worst experience staying at a hotel I think I've ever experienced. The night we checked in there was a cockroach in the bathroom. I went to the front desk and requested to change rooms, they obliged but put me in a room that wreaked of smoke and you could literally see the haze of smoke coming from the next room. I once again requested to change rooms and get this, when I went into the room there was another person in there sleeping. ANOTHER PERSON!!! That is not only awkward its a safety issue. What makes it worse is the front desk person was not apologetic at all and they refused to refund my money saying they could only give me $67 of a $500+ stay. I will absolutely NEVER stay or recommend anyone else stay here its not clean, the staff is unprofessional and the owner takes zero accountability

10/10

Exceptional

23 Jul 2026

Neill

The breakfast was a welcome treat after staying at so many that only offer a Continental abreqkfqst if at all. I here were quite a few restaurants meany and hetting food delivered was easy. The bed and pillows put me to sleep right away, as they were so comfortable.

10/10

Exceptional

19 Jul 2026

Lindsay

Nice stay thx. Hot tub was wonderful for relaxing. Breakfast was great.

4/10

Poor

15 Jul 2026

Canzida

We had a room close to back door exit. However one of the tenants placed a mat in the back door which allowed non resident to come in. I removed it but I was very concerned they would put the mat back in the door causing a security issue. At the same time there were 2 cars in the back parking lot just sitting with car running. We requested to be moved and mgr. moved us to 2nd floor. However this room had wet carpet inside the door which never dried overnight.
It appears the hotel has permanent residents who may cause a security issue. Hotel has not responded to our concern.

Pet

10/10

Exceptional

15 Jul 2026

Carl

Everything was wonderful

8/10

Excellent

12 Jul 2026

Xinia

Clean rooms. Big bed. Lots of pillows. Quiet

Partner

10/10

Exceptional

09 Jul 2026

Nahun

Very good

Friends

10/10

Exceptional

04 Jul 2026

Sheniqua

It was great. Easy to check in. It was very clean, enjoyed the stay

Partner

10/10

Exceptional

02 Jul 2026

Keila

Clean room friendly staff !

Friends

10/10

Exceptional

28 Jun 2026

Michael

My family and I have been coming to stay at this hotel for 20 years. We’ve seen it through name changes and some hard times during Covid but we’ve stayed true to them. The front desk person was absolutely amazing every single day we were here. He has some of the best customer service I’ve seen in a very long time. We enjoyed a well stocked breakfast and just overall had a good stay.

Partner

8/10

Excellent

26 Jun 2026

Joselito

The parking lot was forward with trucks.We did not have a parking spot

10/10

Exceptional

26 Jun 2026

RICHARD

Quiet location. Great sleep. Great amenities.

Business

8/10

Excellent

23 Jun 2026

Monica

Room we stayed in was clean. The staff was very helpful. Breakfast was good but the juice dispenser was broken and orange juice was not available the whole time we were there.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Juan Daniel

Perfect spot

Self

6/10

Pleasant

21 Jun 2026

Glenn

Breakfast was good. Some updates to facility but showing some age. Hosts were helpful. Room was noisy.

Partner

10/10

Exceptional

21 Jun 2026

Jesus Manuel

El desayuno tienen que variar un poco todo los dias lo mismo en las mañana

10/10

Exceptional

19 Jun 2026

Christina

Thanks for being so helpful and nice we will be back!

Family_with_children

10/10

Exceptional

19 Jun 2026

Michael

Great breakfast and staff very attentive and friendly we loved their shower and rooms super clean! We had 2 small dogs and they were happy and did well, manager so nice very family friendly 😊

Family_with_children

6/10

Pleasant

18 Jun 2026

Alyssa

Check in was eh.. front desk wasn’t the most social. The hallways smelt like pure cigarette smoke, extremely strong smell, elevator also. The room was overall nice. Clean and comfortable for the most part. Breakfast had a lot of options and was yummy.

Family_with_children

8/10

Excellent

16 Jun 2026

carol

Was close to everything. Was a little noisy in hallways. People talking loud early in am

Partner

6/10

Pleasant

15 Jun 2026

Kristen

We liked the pool area and hot tub great place to relax. Staff at hotel were nice.

Partner

10/10

Exceptional

15 Jun 2026

RaQuel

The staff was very friendly and the establishment was very clean, breakfast was great!

10/10

Exceptional

14 Jun 2026

Cedric L

The place is nice and clean.the breakfast was just ok.im not a fan of fake eggs.

Partner

8/10

Excellent

14 Jun 2026

Sydney

Quick check in, nice staff

Family

6/10

Pleasant

13 Jun 2026

Arelys

Ok

Partner

10/10

Exceptional

12 Jun 2026

Nannette D.

I really enjoyed my one night stay with my Love. I hotel is very nice & clean. The breakfast with delicious. We will be returning soon

Partner

10/10

Exceptional

10 Jun 2026

Anthony

Great

10/10

Exceptional

10 Jun 2026

Jessica

The staff was super friendly and helpful, I really enjoyed each and everyday I stay at this property.

Family_with_children

8/10

Excellent

06 Jun 2026

Jay

Conveniently located reasonably priced and good breakfast

Partner

10/10

Exceptional

05 Jun 2026

Beatrice

I love everything, nothing to complain about

Family_with_children

10/10

Exceptional

02 Jun 2026

Randy

Wonderful staff at this hotel. They're all so friendly and go the extra mile. We were upgraded to a beautiful room.

Partner

10/10

Exceptional

31 May 2026

Gretchen

Cleanliness, sweet staff & great breakfast. All that we needed!

Family

10/10

Exceptional

29 May 2026

Robert

Room very clean and breakfast provided had a great selection of food.

Friends_and_family Family

2/10

Poor

27 May 2026

Haley

Hot tub was barley warm and didn't work. Our room had no hot water. We were offered another room that was in no way comparable to the one we booked, we instead left and were told to call the next day about a refund since the service we booked was not provided. Still waiting on a return call from management.

Family

6/10

Pleasant

24 May 2026

JESUS

La habitación que nos dieron al llegar olía muchísimo a cigarrillo, solicitamos cambio y fueron muy amables al cambiarnos de habitación.
El servicio de la lavandería estuvo muy bien, la lavadora y secadora son maquinas con moneda, venden el jabón en la recepción. La opción de poder lavar tu mismo a cualquier hora, estuvo muy bueno, lavamos entre 10 y 11 de la noche sin problema.
El desayuno sencillo, pero bueno, huevos revueltos, pan, mantequilla, wafles, jugo de naranja y manzana, café y té, avena instantánea para preparar.
El lugar de ubicación del hotel muy tranquilo, el estacionamiento gratuito. Destaco que wake forest es un ciudad muy bonita.
En general el hotel estuvo bien.

Partner

10/10

Exceptional

21 May 2026

Jennifer

Very clean, quiet, updated room. Breakfast had many different options to accommodate our family.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Randy

Excellent stay! Friendly staff and the new renovated rooms are spotless clean and modern.

Partner

2/10

Poor

13 May 2026

Jane

This hotel was filthy. I had to take Lysol wipes that I had in my car to wipe down all surfaces including the floors. My room was not cleaned for three of the four nights of our stay, The desk clerk said we had to request it. It was never disclosed to me that this was the process and it was not posted anywhere. Breakfast was typical hotel breakfast. Staff was OK. Parking was OK.

Pet

10/10

Exceptional

12 May 2026

JAMES

Large clean room. Friendly staff.we would recommend this property.

Partner

6/10

Pleasant

03 May 2026

Jessica

It was ok ... the bathrooms could've been cleaner it was lots of hair in my shower and the floor of the shower has stains that look like dirt i tried to remove it with a towel but i guess its just stains but overall its a ok place to stay just clean the bathrooms a little better!

Family_with_children

10/10

Exceptional

03 May 2026

Satyra

Clean, good breakfast and accommodating.

10/10

Exceptional

01 May 2026

Ida

Excellent stay!

10/10

Exceptional

28 Apr 2026

Randy

Excellent value for the money! Safe environment and they are constantly cleaning and improving upon rooms. Breakfast is very nice.

Partner

10/10

Exceptional

26 Apr 2026

Victoria

The breakfast made my family sick....

Family_with_children

10/10

Exceptional

19 Apr 2026

Randy

The staff here are great. We were upgraded to a beautiful room. The hotel is very safe and clean. The breakfast is a nice start to the day. Great location in Wake Forest.

Partner

10/10

Exceptional

17 Apr 2026

Missy

They were out of everything when it came to breakfast

6/10

Pleasant

13 Apr 2026

Heather

Would rate higher if we had been made aware when we called days prior to arrival that we could not have a roll away bed when we were calling to confirm that we indeed had one reserved.. was told upon check in that roll away beds were not allowed in rooms with double beds.

Family_with_children

8/10

Excellent

13 Apr 2026

Chaque

It was good for what we needed..just the rims need more light and the pool wasn'tclean so we didn't use it. Everything else was good

6/10

Pleasant

12 Apr 2026

Ashli

The breakfast was good however, they need more staff to assist with keeping the food refilled properly. The breakfast staff told me that it’s worst on the weekends then during the week. The hot tub water was murky but the pool was fine. Overall, my daughter and I enjoyed our stay.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Icess

The rooms were very clean and the staff is very nice and breakfast was pretty great

Partner

10/10

Exceptional

08 Apr 2026

Isabelle

Super hôtel !

Family

10/10

Exceptional

07 Apr 2026

Randy

Wonderful room! Very clean and well appointed. The staff here are amazing.

Partner

10/10

Exceptional

05 Apr 2026

Ann

The manager of the hotel was very accommodated to me and my husband housekeeping was very friendly.Room was very clean and comfortable. The only thing we think that needs improvement is the pool area.The jacuzzi was not working appropriate. The pool area does need some very much work on it. The other than breakfast was wonderful.We appreciate the stuff and the manager very much so. We would definitely stay there again.Thank you all for the kind way you treated us

Family

8/10

Excellent

04 Apr 2026

DR

All good a hidden gem of a hotel peacefull clean grea8 people.

Family

4/10

Poor

03 Apr 2026

Matthew

Parking lot had people sleeping in their vehicles, truckers stayed behind the handicap parking areas blocking access to get out safely. The room was a king suite that had cracking paint and stains on bedsheets. Hotel staff wasn’t the worst but weren’t exactly proper or polite, just gave it enough to make it not horrible. The pool crowd next door made peacefulness almost impossible and the sound proofing for the rooms is horrible, every step, every stomp every movement nearby is easily heard. Suites are close to the front of the property so require multiple layers of curtains/blinds to keep outside running lights from making you feel like it’s always morning no matter the time of day.

Partner

10/10

Exceptional

01 Apr 2026

Stefanie

Exceptionally friendly and helpful staff at check in. Nice place to stay!

Family_with_children

10/10

Exceptional

31 Mar 2026

Randy

Excellent stay. Very clean room and staff are very friendly

10/10

Exceptional

29 Mar 2026

Kendra

Internet was great, and breakfast was amazing

10/10

Exceptional

29 Mar 2026

Elizabeth

We always have a great stay. The staff are amazing and always friendly and helpful. Rooms are comfy, spacious, and clean.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Larry

Place was clean. I had some interesting staff interaction. I came back to hotel around 11. Desk person was on phone texting and what should have been a one minute conversation turned into at least 10 minutes while she was texting. Said computer was giving her issues. Hmmm. The next morning I go to desk to drop off keys and the lady was sleeping with her head down on desk. I felt guilty waking her up.

Family

10/10

Exceptional

27 Mar 2026

David

Breakfast was fresh, staff were great, plenty of parking. If I had to knit- pick,,, maybe the pool could've been vaccuumed,,,, and that would be grasping at straws. My family's stay was excellent, and most certainly will stay there again in the future.

Family_with_children

2/10

Poor

26 Mar 2026

Deirdre

The photo displayed on the hotel’s booking page was misleading, as the room shown does not exist. The room we received was far from acceptable. Although this is a pet-friendly hotel, the sofa bed mattress had visible urine stains, which is completely unacceptable. We reserved a king suite but were given a queen bed and a sofa bed instead. Overall, the hotel felt old, outdated, and poorly maintained. I will not stay at a Clarion property again.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Sam

Quick easy checkin. Friendly staff clean room and common areas.

Self

10/10

Exceptional

22 Mar 2026

Thomas

The staff were excellent and super attentive!
I had a peaceful stay.

Partner

4/10

Poor

18 Mar 2026

Keisha

Someone kept opening my door

10/10

Exceptional

18 Mar 2026

David

Property was welcoming to pets
Mattresses and beds were comfortable, and the property was clean

Pet

10/10

Exceptional

16 Mar 2026

Kia

Excellent stay!!

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Paul

Convenient location with very friendly staff

Partner

6/10

Pleasant

01 Mar 2026

Ricky

My only complaint would be the super thin walls/ceilings. I was on the 2nd floor and kids were running around on the 3rd floor for 2-3 hours that night. I stuck it out and didn't make a complaint to the front desk because I know they were kids BUT I feel the front desk should do better when assigning rooms

Partner

10/10

Exceptional

25 Feb 2026

phillip

Was a great getaway

Partner

8/10

Excellent

22 Feb 2026

Daniel

Clean room, friendly staff, decent breakfastx decent pool and hot tub, but the room key stopped working after the first time we used it, and the room layout left very little space between the bed and bathroom door so you had to squeeze past or crawl over the bed, overall if I needed to stay in the area again I would consider this hotel again but probably choose a different room layout

Family_with_children

2/10

Poor

18 Feb 2026

Shalia

The bathroom was not clean. The room smelled very old and moldy

10/10

Exceptional

17 Feb 2026

Kiamesha

.

6/10

Pleasant

16 Feb 2026

Jody

The hotel front desk staff was kind an check in was simple and quick. The building itself is older and has been painted inside with dark muted blue tones which makes it seem dirty. The breakfast staff was one person and she seemed very overwhelmed and had difficulty keeping the food items stocked. The breakfast area is small with lots of tables which makes it difficult to move around without interrupting other guest. The lobby area seemed mainly unused and could possibly house some of the crammed breakfast seating. As for our room, located on the second floor, it was clean but did show signs of wear and previous damage to the bathroom sink, with a poor repair job. The beds were comfortable.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Keely

Room was clean and staff was friendly

Leisure Partner

10/10

Exceptional

15 Feb 2026

Gerald

I only stayed overnight, but I had an enjoyable stay. The room was clean, the staff was friendly. I would definitely stay again.

Self

6/10

Pleasant

15 Feb 2026

Amanda

The blackout curtains were not covering the sides and it was full daylight peeking around by 7am. Had to go to Target and use blue painters tape to block it out. Was only able to sleep after doing so. The bed was extremely comfortable with super soft pillows. Breakfast was decent, however, the older lady who was managing breakfast was very rude and had an attitude any time she was approached for anything. The pool was perfect temp. The hot tub was ok; not much pressure or jets, wasnt more than a bath.

But it was a good weekend! It is within range of many restaurants and things to do.

Leisure Partner

4/10

Poor

13 Feb 2026

danelle

Heat/air didn’t work, extremely loud and constant slamming doors. Checked out way before check out

8/10

Excellent

09 Feb 2026

Rachel

Rooms clean and staff was friendly. Pool and hottub area could use a renew!! But it served the purpose for the Grandchildren. Overall a decent stay. I did notice an lack of professionalism with most of the staff. Felt like a very casual environment

Leisure Family_with_children

2/10

Poor

08 Feb 2026

Derek

Tool small of a room and the pool area was dirty, upgraded bathroom had a dirty shower head

Leisure Family

6/10

Pleasant

07 Feb 2026

Trish

Room condition was only fair, hot tub didn't work properly, heated pool was not heated, did not receive housekeeping service.

4/10

Poor

05 Feb 2026

Alycia

The only reason I’m giving it a two is because the customer service was fantastic. There were roaches in the hotel and It smelled bad.

10/10

Exceptional

02 Feb 2026

ruben

Amazing place and very welcoming.

Business

6/10

Pleasant

27 Jan 2026

Elizabeth

Yes

Self

8/10

Excellent

27 Jan 2026

Mr.

Staff was nice and the room was clean. Stayed here to avoid power outtage so it was not a vacation stay. But it was what was needed.

6/10

Pleasant

24 Jan 2026

Patricia

Everything was fine

Business_and_leisure Friends

10/10

Exceptional

23 Jan 2026

Kenneth

very clean, great staff

Leisure Family

2/10

Poor

20 Jan 2026

Patricia

I had to give bad reviews because I don’t wanna say anything negative, but that is the most disgusting place I’ve ever stayed in. I have pictures of the elevator and all the filth in it my room with wires hanging out out of the lamps. The lamps did not work and they were plugged in. It’s just not the kind of place you wanna stay overnight not to mention the extreme noise all night long with whatever was going on down the hallway every night they said it would only be one night. It was every night. I would never stay there again ever in fact, I will never pick another hotel with that name.

Self

6/10

Pleasant

14 Jan 2026

Randy

Pretty good for the money but far from what it could be. Room 208 is nicer than 203 for sure, but still has something filthy on the bathroom ceiling! Looks like someone took time to clean the place better, lobby and parking lot. Its still so dark in the lobby and rooms, really needs more modern look. The lobby is very dark. Breakfast is pretty good, especially considering the desk clerk is running back and forth trying to cover it and desk! There was a guest at breakfast last stay in her pajamas this time a guest had wrapped her self in a sheet. Someone needs to police these type guests, it brings the place way down, sloppy. Improvement over last stay but theres still a ways to go to make this place nice.

Leisure Partner