Sotetsu Fresa Inn Tokyo Toyocho

10/10

Exceptional

05 Mar 2026

Braulio

All amenities and property was in great condition. A bit of an odor in the room but very manageable.

Self

10/10

Exceptional

19 Feb 2026

Omer

At the staff are really friendly
The room was amazing compact but very comfortable
It's my second time here in Tokyo in about a year and I stayed at this hotel last year
That's why I'm back because I had an amazing experience the first time

Self

10/10

Exceptional

21 Jan 2026

Tri

Clean room and friendly staff

Leisure Self

10/10

Exceptional

12 Jan 2026

Derek

Easy check in and out. Great staff

4/10

Poor

15 Dec 2025

chi

Rooms were tiny.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Michael

I had a comfortable stay at Sotetsu Fresa Inn Toyocho. The room was spotless, quiet, and well maintained. The location is excellent just steps from Toyocho Station making travel very convenient. The staff were welcoming and helpful throughout my stay. I would happily stay here again.

Partner

10/10

Exceptional

20 Nov 2025

Thomas

All good and the team really tried to help... BUT, what you really need to think about, as well as gluten free options, is lactose free options. A lot of the breakfast was convenient because it was super refined. Please just add fresh fruit to the menu, see the UK's Premier Inns for how this can be done. But, overall, a fab efficient friendly supportive experience. Shame the windows don't open.

Partner

10/10

Exceptional

15 Nov 2025

Sarucha

The room and facilities are nice and clean. Would love to have more options for breakfast as the hotel has provided breakfast at Pronto Cafe. The staff is helpful and polite.

Leisure Self

8/10

Excellent

13 Nov 2025

Paul F

Very clean, small room close to train stops and restaurants. Easy commute to all areas of Tokyo by train. Excellent hotel staff eager to assist if necessary. Filtered tap water. Pillows could be bigger!

Partner

8/10

Excellent

10 Nov 2025

David

Clean room, efficient staff, good location. Bed was hard but I like that

Leisure Family

8/10

Excellent

09 Nov 2025

Megumi

The location was good.

8/10

Excellent

31 Oct 2025

WILLIAM

Staff were friendly and very helpful. Station nearby

10/10

Exceptional

19 Oct 2025

Evan H

Couldn’t have asked for a better hotel in Tokyo. The rooms are a bit smaller than we have in the US, but the amenities are great and the staff is wonderful.

10/10

Exceptional

16 Oct 2025

Marc

The laundry was right outside our room whi h was awesome. The only issue i had the whole yime i was there was how weak the dryer was. Staff was Great, Room was Clean, it has a cafe and a restaurant connected really cant go wrong with that combo.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Sami

Great place for the price

Leisure Family

10/10

Exceptional

04 Oct 2025

Lawrence

Good

8/10

Excellent

02 Oct 2025

Kelly

We enjoyed our stay at Sotetsu Fresa inn. Next door to toyocho train station which makes travel very easy. Breakfast included was great start to the day.

Leisure Family

10/10

Exceptional

27 Sep 2025

Ismaël

.

Leisure Self

10/10

Exceptional

22 Sep 2025

Ephrem D

Very clean rooms with attentive and very helpful staff.

Leisure Family

8/10

Excellent

22 Sep 2025

Robert

Air conditioning

Leisure Friends

6/10

Pleasant

21 Sep 2025

Elisabeth

Super small rooms. Make sure your ask for 2 doubles beds For 2 people to have a bit more room .

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Barry

Hotel is nearly on top of exit 5 of the Toyocho Metro station,so within easy reach of the city centre.
But its far enough to en in a quiet spot too.
Hotel has a coin laundy,so if you come when its warm and humid its easy to keep washing your stuff. The machine does everything,including adding the washing powder and drys as well. Dont overload!
Takes 2 hours and its 500yen.
Make sure when you book and you take the breakfast option. There is a Pronto attached to the hotel. Breafast options are very Japanese but really good!
Coffee is good too.
Enjoyed my 12 day stay there. Would def go back. Good value for money!

Leisure Self

10/10

Exceptional

17 Aug 2025

Michael

Close to train station. Quick to connect to city center as well as places we wanted to go (ie. Disneyland and Odaiba).

Leisure Family_with_children

8/10

Excellent

12 Aug 2025

Mayra

The hotel was next to a rail station which was great. There’s a family mart and 7-11. There’s a few places to eat around the property as well. The hotel feels a bit outdated and the beds were a little hard. The staff was great. They helped with check-in and check out.

Leisure Family

6/10

Pleasant

10 Aug 2025

Josephine Ann

Pros
Stone’s throw away from Toyocho station, making it convenient to go anywhere.
Airport Limousine bus stops just a block away from the hotel, saving you the effort of bringing luggage via subway.

Cons
Room was dated and had a musty smell, but turning on the air purifier provided by the hotel helped.

Leisure Family

10/10

Exceptional

01 Aug 2025

Helen

It is very convenient, right next to train station. Easy commute. If you have luggage still doable to use the train because there is elevator service so you are not dragging your luggage’s on the stairs. The room is very small, just enough to sleep in, but it is very clean. It is easy, self check in and out through the kiosk online.

Leisure

8/10

Excellent

28 Jul 2025

Yi-Yin

friendly staffs, and the room's clean. near to the station

Leisure Self

10/10

Exceptional

25 Jul 2025

Delgermaa

i loved this hotel because it right next to metro station and staffs are super friendly ! The hotel is small but has everything like laundry , ice machine and etc! Highly recommended
Thank you for peaceful stay

2/10

Poor

03 Jul 2025

mylene

It was listed as Expedia VIP access hotel, as a Gold member I booked this because of the perks but they did not honor it. despite expedia contacted them they still denied me the perks. Worse is they gave me a room that leaks on toilet floor, I spend the 1st night wiping up the floor with dirty water coming from leak, because of the tour the ff day I complained the room the ff night, I haven't finish talking yet, the front desk said \"use the curtain\" which I found rude but I ready the recorded a video proving the leak is coming out underneath the tub and not from over the tub. they transfer me to a room but in a condition that i will be transfer again the next morning. Yes I did unpacking and packing 3x.

Leisure Family_with_children

8/10

Excellent

08 Jun 2025

KEAN HU

Glad to stay here since the hotel having rooms cater for a 4 family members. A metro station just next to it, which easier for us to access around in Tokyo, also to Disney-Sea without hassle. Moreover, hotel help us store the luggage temporary after check out. Definitely will consider again for future Tokyo trip.

Leisure Family

10/10

Exceptional

20 May 2025

Jesimiel

Very accommodating and easy to get around the hotel. Nice people at the reception

Leisure Family

10/10

Exceptional

28 Apr 2025

Julie Le

I thoroughly enjoyed my stay here! The room was comfortable, clean, and met all of my needs. Additionally, the best part of this location was the access to Toyocho station along with the ability to use the Airporter luggage deliver services. Staff were also always available and easy to talk to.

Leisure Self

10/10

Exceptional

12 Apr 2025

H

Great location. Staff very helpful. Nice rooms. Good for families

Leisure Family

10/10

Exceptional

08 Apr 2025

Yasna

Very close to subway station. Nice amenities

Leisure Family

8/10

Excellent

17 Mar 2025

hyeyeon

nice service

Leisure Self

10/10

Exceptional

13 Mar 2025

Karla

The hotel was very close to many public transportation entrances it was so nice! There were quite a few restaurants near it as well as many convenient stores my favorite being daiso right across the street. The room was clean and the area in general felt safe and quiet.

Leisure Self

4/10

Poor

27 Feb 2025

Kazuhiko

Made a blunder. Should have selected Fresa inn Kinshicho. Very far from limo bus stop to/from Haneda Airport carrying heavy a ski bag and 2 suitcases. Dining and shopping are very limited around the hotel. A young blonde girl plumped down breakfast plate. What did I do to deserve that? Sink across the counter was covered with black mould. Pancake was lukewarm. Front desk staff were friendly and helpful though.

Leisure

10/10

Exceptional

23 Feb 2025

Rahela

First trip to Japan, first and only accommodation and it was convenient. Staff were amazing. Beauty room was a decent size as it is Japan. Just the 2 in 1 washing machine and dryer, it didn’t dry my clothes properly but it’s okay we hung them in the room and it was dry by the end of the day. I still would highly recommend!

Family

10/10

Exceptional

18 Feb 2025

Raul

A wonderful hotel for me and my fiancées week stay in Tokyo, will definitely be coming back!

Leisure Partner

10/10

Exceptional

03 Feb 2025

Fermand John

Hidden gem in the middle of Tokyo

It was a pleasant experience for us couple to stay in this hotel. Staff are very accomodating and responses swiftly to requests. We booked here upon seeing the youtube video and were glad that we did. Subway was just few steps from hotel so its a big plus. We'll highly recommend this place.

Partner

10/10

Exceptional

01 Feb 2025

Omer

Konichiwa, my name is Omer Khan I stayed from January 17th until January the 25th. The hotel is amazing and it was perfectly located next to many amenities and the Toyocho subway station. The staff was super friendly. I'm definitely coming back and staying there when I visit Tokyo hopefully next year

Leisure Self

4/10

Poor

10 Jan 2025

Ngoc

Was average, room is small but you get what you paid for I suppose. However, I expect the room to be cleaned to standard and it wasn't. The corners of all the beds were dusty and on top of air-conditioning. You can tell the room has not been thoroughly cleaned. Bathroom also not well cleaned. This is the first hotel in japan where we were disappointed with cleanliness.

Leisure Family

10/10

Exceptional

04 Dec 2024

ROMAN

My family and me enjoyed the place, we were very happy with the location and how it helps us to be close to the metro

Leisure Family_with_children

10/10

Exceptional

10 Nov 2024

Keila

Very close to the train station, friendly staff. Room small for 4 people but everyone had their own bed.

10/10

Exceptional

27 Oct 2024

HUNTER

Solid place to stay while traveling.

10/10

Exceptional

20 Oct 2024

Alice

I really liked the friendliness of the staff and they were really helpful throughout our stay. We loved everything about this hotel. Beds were comfortable and very close to train station. Breakfast was really good too.

Leisure Family

10/10

Exceptional

18 Oct 2024

Alice

The staff here are the best. Very friendly and very nice. Excellent customer service. I will definitely stay at this hotel again when I come to Tokyo. The train station is very close if you use exit 1 and it is pretty quiet when you sleep at night.

Leisure Family

8/10

Excellent

09 Oct 2024

Asif

For a 3 star hotel it was pretty good only take away is the rooms are kinda small

Business_and_leisure Self

8/10

Excellent

23 Sep 2024

Lu

Stayed on level 3 and the hallway smelled of cigarettes. The room itself was clean and quiet, but the air-conditioning unit really needs a clean and the air filter blew smoke-smelled air when turned on. It's not an ideal stay for non-smokers. The location is very close to public transport though.

Leisure Family_with_children

10/10

Exceptional

20 Sep 2024

Kareena

Incredibly kind and helpful! The station is just right there! KFC down the street, and a small Lawson nearby too.

Partner

10/10

Exceptional

09 Sep 2024

Gabriela

Very close to the train lines. Quiet and clean.

Leisure Family

10/10

Exceptional

28 Aug 2024

Violanda

Location

Leisure

10/10

Exceptional

16 Jul 2024

Mason

Staff was very friendly and eager to help!

Leisure Self

10/10

Exceptional

11 Jun 2024

Alexander Edward

Had a great stay

Leisure Friends

10/10

Exceptional

07 Jun 2024

MARIA

This property has a very short walking distance from the train station. It also has one cafe with two restaurants and a beauty salon inside the building. It also has a vending machine with a microwave in the fourth floor and a Odín laundry in the second floor. They have a some staff that speak English. The property is clean and quiet. The food is delicious and inviting. The staff are friendly and hardworking.

Leisure Family

10/10

Exceptional

04 Jun 2024

Collin

Clean and quiet area

Leisure

10/10

Exceptional

24 May 2024

AKTHIPANHA

Would love to come back here again.

Leisure Partner

10/10

Exceptional

10 May 2024

Jessica

Hotel was amazing. Staff was extremely nice & helpful. After check out they were accommodating to hold our luggage so we can explore Tokyo before we had to leave to our next hotel destination. 10/10 I would come again & highly recommend booking here. Nearby the metro station/bus stations & restaurants.

Leisure Partner

8/10

Excellent

04 May 2024

Ryan

Good location as you don’t have to walk too far from the nearest train station, staff were wonderful and room well nearly cleaned.

Leisure Self

10/10

Exceptional

26 Apr 2024

?

The location was good few mins walk from the station
A lot of restaurants and cafes around
Generally good

Business Self

10/10

Exceptional

06 Apr 2024

Erwin

Very close to the station. The staff are very friendly. The room is clean.

Leisure Self

10/10

Exceptional

28 Mar 2024

Jessica

Stellar service

The hotel itself is super convenient, right next to a Metro station. The rooms are nice and clean and the hotel is well kept. But what stands out for me from this trip is the service. We had sent luggage ahead with Yamato shipping because we'd heard nothing but good things about them. Somehow our luggage went missing which apparently is unheard of. The staff here went above and beyond to help us locate it. The missing luggage changed our plans for our last day in Tokyo, but they gave us a new room to keep for the day until we had to head to the airport. Based on this service that I have received here, I could not recommend this hotel enough.

Friends_and_family Family

10/10

Exceptional

09 Mar 2024

Thitima

The Amenities are more than expected such as hair iron, hair curler, nail clipper, luggage scale. Next to subway station and convenience store.

Leisure Family

8/10

Excellent

28 Jan 2024

K

Great acommodation for a short stay

Nice clean tidy hotel with great staff. Very handy to public transport and supermarkets - family mart and 7 eleven. seft service laundry. Quiet room although in a busy area.
The only thing we found is the rooms are quite small and there is no luggage storage - your bags just sit in the room in the way of everything so it's a bit difficult with a family of 4 in a room.
However we found it great for a few days stay when we were out most of the day.

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Nathan

Close to train station, good eats around hotel.

10/10

Exceptional

23 Oct 2023

Andrew

Top quality all the way clean efficient had a wonderfully time

Leisure Partner

10/10

Exceptional

21 Oct 2023

Prakash

Very convenient for public transport

Leisure Self

10/10

Exceptional

20 Aug 2023

joseph

1 night stay

We stayed here for 1 night before flying home from our trip to Japan. Check in and check out we’re both very easy, staff were very helpful.

The local area has a station right outside for convenient access to the city Center, and restaurants close by as well.

The room was clean and comfortable with a large table and TV. Amenities were available at reception, as well as being able to borrow things like phone chargers - whilst we didn’t take advantage of this I’m sure it would be brilliant if you’d forgotten yours. The choice of extremely thick duvets in the summer was a little odd, combined with the AC not being quite as powerful as we would’ve liked.

Overall Cannot really fault the hotel, would recommend to anyone coming to Tokyo!

Friends_and_family Friends

8/10

Excellent

26 Jun 2023

Marissa

I enjoyed our stay but I do feel as though the pictures are a little misleading when it comes to the size of the room. When using a wide lense it makes the rooms appear bigger than they actually are. So when me & my husband would have to hop on the bed to let the other pass by it was a little disappointing.

Leisure Family_with_children

10/10

Exceptional

29 May 2023

Jerry

Convenient

Leisure Family

10/10

Exceptional

16 Apr 2023

Nicole

Location is a little far from a lot of tourist attractions, around 30 mins way for most of them but it's right at a train station so it's still convenient. Hotel is super clean and the amenities are amazing. They even have stuff like bath salts and face masks which is pretty great.

Leisure Partner

8/10

Excellent

08 Apr 2023

Paulo

Tokyo trip

Hotel is ok for a 3 star. Nothing special. Good for short stays.

Friends_and_family Family

10/10

Exceptional

02 Apr 2023

Chayene Mae

Amazing and affordable hotel and 1 min walk from the station.

Leisure Partner

10/10

Exceptional

04 Aug 2022

Patricia

Staff were very friendly and helpful. Location is excellent. Room was small but comfortable. Would stay there again.

Self

6/10

Pleasant

03 Apr 2022

ERIC

simple

Business_and_leisure Family_with_children

8/10

Excellent

04 Dec 2021

Marie Girlie

Close to station and restaurant

Leisure Self

10/10

Exceptional

09 Jul 2020

Verified traveler

Clean and comfortable

Very well pleased with stay.

Friends_and_family Family

8/10

Excellent

28 Mar 2020

Verified traveler

Hotel has good location- just next to metro station so access to all Tokyo attractions is very easy. A lot of shops around to get food (you can heat it in microwave at the hotel). Room was quiet and staff very friendly

Leisure Partner

8/10

Excellent

26 Mar 2020

Verified traveler

We liked the location- being just next to metro station gave easy access to all attractions in Tokyo.

10/10

Exceptional

19 Feb 2020

Verified traveler

I arrived late, staff were helpful with the check-in. My stayed was for five nights and I'm highly impressed the cleanliness and the room service that I received.The hotel is close to the metro stations, convenience stores, and walking distance to iconic locations. My overall experience is a plus with my stay and I would recommend to all who is planning to stay in Tokyo for a reasonable price.

Friends_and_family Family

8/10

Excellent

15 Feb 2020

Verified traveler

Ok for the price. The main thing is that it is close to public transportation and isn’t as expensive.

Leisure Family

8/10

Excellent

13 Feb 2020

Verified traveler

Good location near a subway station. Convenience stores and some restaurants nearby. Coffe and tea bags have to collect from reception. Good room maintenance.

Leisure Family

8/10

Excellent

14 Jan 2020

Siwi

Three of us stayed 4 nights in the family room which had two double beds and a bunk bed. The size of room was quite small as we had to shuffle the table around to open our luggage. Other than that, the service was impeccable and staff were really helpful and prompt to respond to emails prior to our arrival. The location is also very handy as it is right outside Toyocho station which is a main station for the Tozi line. There are lots of restaurants and convenience stores outside and it’s only stop away from a local department store.

Leisure Family

10/10

Exceptional

04 Dec 2019

Wendy

Very convenient and great service. Would definitely book it again

Leisure Family

10/10

Exceptional

01 Dec 2019

SJ

One of the best hotels i’ve ever been at. The faculty was super nice and kind. They were willing to help me with anything. The room was clean and spacious for two. I really loved the stay and will stay again when i visit Tokyo next time.

Friends_and_family Friends

10/10

Exceptional

28 Nov 2019

Verified traveler

Our stay was very nice.. The hotel was very accesible in the subway. They always change everything in our room and its very clean

Leisure Friends

10/10

Exceptional

28 Nov 2019

HKhan

Great value. They put us (2 adults and 2 kids) in a huge room with 4 separate beds. Service was good and check in was trouble free. Location is a bit far out of central Tokyo, but since the hotel is right next to a train station exit, it’s not much of an issue. Will recommend.

Leisure Family_with_children

8/10

Excellent

24 Nov 2019

Verified traveler

Fire alarm went off at 6am one morning and we had to evacuate. It was a false alarm and was a massive inconvenience

Friends_and_family Family

10/10

Exceptional

08 Nov 2019

Will

I’ve been to Japan before and the hotels that we stayed at previously were sort of small yet cozy, but this one was much more spacious and I like how there was a couch in the room as well to make it more roomy and inviting!

Leisure Friends

8/10

Excellent

03 Nov 2019

Jackson

The location is not bad , ground floor of hotel have a japanese restaurant , bar and a nice cafe .
Around hotel also easy can get 24houe mart , and easy can get restaurant aroud . Subway station is very close to hotel, nice.
Cleanliness of toilet in room can be improve to better.

Leisure Friends

8/10

Excellent

01 Nov 2019

PC

Deluxe triple room is big and clean. Closed to Subway and convenience stores and restaurants.

Leisure Family

8/10

Excellent

31 Oct 2019

Verified traveler

No parking.
Stay 2 peoples but prepare only 1 personal item.

Leisure Family

4/10

Poor

12 Oct 2019

Verified traveler

This hotel is a pretty bare bones facility, really only good for a place to rest your head at night. The rooms and beds are very small, so if you're traveling with another person, be prepared to feel cramped. The hotel has no lounge or resting area, which normally wouldn't be an issue, but as we were stuck in our tiny rooms taking shelter from a Typhoon, something like a lounge would've been greatly appreciated. They didn't have a great selection of entertainment or VOD, as most of the films were in Japanese, and the selection of those that weren't were very limited.

Their rates are also a bit high, as I was able to stay in a much nicer hotel earlier in the week in Kinshicho for an average of about $30 less per night.

This might be an okay hotel for locals, but if you're an international visitor and are looking for more comfort and amenities in your hotel, look some place else.

Leisure Partner

10/10

Exceptional

08 Oct 2019

Rein

Next to subway station. Room is small but it’s typical to Japanese hotels we have been to. Staff was helpful, room is clean, they have coin laundry.

Leisure Partner

8/10

Excellent

16 Sep 2019

tony

Room little small.

Friends_and_family Family

6/10

Pleasant

25 Aug 2019

QQ

The hotel is next to Toyocho station, nothing else is around except tons of local eateries. It is hidden next to a coffee shop. The hotel staff were very friendly and helpful. We booked the room with 2 double beds and a bunk bed which was exactly as pictured, but there is no room to put our luggage. The bathroom STINKS like urine. It’s hard to breath if shower with the door closed. Room is very hot, can’t set the room temp below 23C. Can’t leave the window opened either with night temp stayed at 30C. We were sweating all night long. Will not stay here again.

Leisure Family

8/10

Excellent

16 Jul 2019

Anonymous

Subway station right next door. Restaurants, convenience stores and McDonalds surround hotel. Room was large and practical, however the bathroom smelt like urine and appeared unclean. I don’t believe the room was cleaned properly before we checked in. There were two toilet roll holders, one had an empty toilet roll on it and the other had only a quarter of a roll left. I had to ask front desk to bring some up to room, which they gladly did right away. Also, the bed I slept in still had an imprint of somebody else’s body in the linen and it felt itchy and unwashed. But apart from this small disappointment, the hotel was conveniently located and good for what we paid for it.

Leisure Family

8/10

Excellent

06 Jul 2019

Mark

Very close to the Tozai line Toyocho station. The staff were as helpful as they could be, though some had limited command of English. The room is small. At 6'6\" the bed is too small and the toilet is very difficult to duck through the door and use.

Leisure Partner

6/10

Pleasant

06 Jul 2019

Verified traveler

Hotel was in good location, right off the subway station. Staff was very nice, attentive and friendly.
But, room was filthy!

6/10

Pleasant

12 Jun 2019

Verified traveler

Room was small. Location was near the metro, very convenient.

Leisure Family