Name: Bunga Raya Island Resort
Address: Polish Bay Gaya Island Tunku Abdul Rahman Park, Kota Kinabalu, MY

8/10

Excellent

08 Jul 2026

Rachel

Hotel was beautifully appointed, it is a little tired in some areas but it battles with high temperatures and blistering sun so to be expected, you could see they were maintaining it well and continually improving it.
Rooms were large and well appointed. Air con was effective if a little loud, might be worth investing in some newer machines but like I said they were effective together with the room ceiling fans.
Restaurants were excellent, great offering and all staff were so polite and very helpful.
Resort does suffer from sandflies, which they do well to manage but they are evident in that geographical area.

Family

10/10

Exceptional

13 Jun 2026

Sophie

We had a wonderful time here. We stayed for 3 nights in a superior chalet. As it was a basic chalet it was actually the best chalet we have stayed in, spatious, 2 air con units which kept us lovely and cool. Big bathroom and rain shower. The bed was huge and really comfortable. They also provide free insect repellent in the rooms and by the pool which we didn't find anywhere else on our trip. Wifi in the room and TV. There are steps up to our chalet which we found okay but people with mobility issues could just get the complimentary electric buggy to and from the rooms.

The staff here are magnificent, so kind and caring and very attentive. We didn't opt for the all inclusive option as we don't drink so it wouldn't have been beneficial for us. Food was great, especially the burger on the lunch menu and we loved the refresher drinks menu. Happy hour is 4pm-7pm.

We snorkelled everyday and used the kayaks also. All watersports are free to use which is the reason we chose this resort over gaya island resort and we thought the beach was nicer also. We saw some great fish around the Jetty, sting rays and a black tip shark. No jellyfish were seen which was great.

We didn't use the gym but we went in to get the pickleball equipment and it was good, all the equipment you'd need, shower etc... We played pickleball in the rain and it was fabulous.

Overall the staff here make the experience one of a kind. We would happily return and already miss being there!

Partner

10/10

Exceptional

20 Apr 2026

Hai Leong

A wonderful resort for our honeymoon, and one we’d highly recommend particularly the plunge pool villa that overlooks and has private access to the beach. The jetty was a particular highlight — very well lit, and every night we would walk there looking at the marine life; it was like having our own private aquarium.
Some caveats. Don’t expect parties, activities and shows — this is a great resort to unwind and recharge, particularly if you love nature (exactly what we needed for the tail end of a mammoth 3 weeks). The jungle hikes and snorkelling trips are definitely worth doing; the snorkelling around the resort is good but you do have to swim out for the best coral. We considered private boats to KK but didn’t feel the need when you can party with monkeys, monitors, hornbills and wild boar at your doorstep.
There are only 2 restaurants on site which can feel a bit limiting, but the food is varied and excellent so we didn’t mind. The staff were warm and attentive throughout without ever being intrusive — a tough balance to strike. And the wine list from their amazing cellar is simply one of the best we’ve ever seen — serious depth in Australian wines alongside some genuine heavy hitters: First Growths, Grange, Sassicaia. Exceptional.

Partner

8/10

Excellent

21 Jun 2025

Valerie

Our accommodation, the location and the staff were all wonderful.

Leisure

6/10

Pleasant

19 Apr 2025

Jaan

Very disappointing and absolutely not worth the money. Having paid USD $250 a night, I expect the following:
1. A clean beach that is not full of garbage. Watching the disinterested man with the water buffalo walking across the beach and picking up a few big chunks of plastic and ignoring all other types of garbage was just sad.
2. WiFi in rooms, can’t believe this needs to be said in 2025. It is very obvious that the hotel managements wants the guests to spend time in their “public areas” spending money on overpriced and food and drinks. I am already paying a lot of mo eh for my room, this is not acceptable.
3. Much better food. Both breakfast and dinner was very poor and people running both did not seem to care at all.
4. Service that matches the money charged. At pretty much every point (check-in, breakfast, dinner, check-out) there were 1-2 people serving several groups of people. Whilst very friendly, they were very unorganised and slow. I was “accidentally” overcharged at all times when money needed to be paid, and had to point out the mistake before my bills were amended.

The grounds are beautiful so the place definitely has good potential, it is a shame that none of was realised.

10/10

Exceptional

23 Jan 2025

Kwong Hung

The walk in rain forest was excellent

Leisure Partner

10/10

Exceptional

11 Jan 2025

David

Very peaceful

10/10

Exceptional

05 Oct 2024

sharon

BEAUTIFUL ESCAPE.

10/10

Exceptional

13 Sep 2024

rachel

Monkeys
Snorkeling
Games
Relaxing
Hornbills everywhere
Jungle

Leisure Partner

10/10

Exceptional

13 Sep 2024

rachel

Snorkeling, SUP, relaxing, pool and ping pong for jungle rain, monkeys!!!

Leisure Partner

4/10

Poor

01 Sep 2024

Seymour

This is not a five star resort!

Leisure Partner

10/10

Exceptional

15 Jul 2024

Carla

Beautiful property with private beach (awesome gym views!), delicious meals and, most importantly, excellent service from the staff. So many sand flies and I came home with a million bites, but I believe it was worth it. Would highly recommend :)

Leisure Self

2/10

Poor

28 Jun 2024

Ze

Provided number can not reach hotel which waste lots of time

Business_and_leisure Partner

10/10

Exceptional

20 Jun 2024

Sarah

Amazing resort in an amazing location. Bit pricey but you can see why. Fantastic end to our 3 week trip in Borneo

10/10

Exceptional

14 May 2024

KATO

My stay at this hotel was rejuvenating.
The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience.

Leisure Friends

10/10

Exceptional

22 Dec 2023

Binhao

fantastic stay in the island

it is a wonderful trip, we have a very good time during the stay, the sea is beautiful, the room is nice, all staff are so friendly and nice.

Friends_and_family Family

10/10

Exceptional

30 Jun 2023

Ferenc Bence

If there is one thing to highlight about Bunga Raya, that's the staff: they were all really well trained, helpful and friendly - from this perspective, one of the best experiences we ever had. The ladies at the massage were also really good.
We liked breakfast a lot: great variety and quantity, I would especially recommend Tuaran mee.
The house reef has probably seen better days (condition of the corals), but you can see a lot of small fish, clownfish, rays and if you are lucky, even a green turtle. We were also told that leatherbacks frequent the area if you visit at the right time.
There were two things that we did not like: the cocktails have really little alcohol and the beach is quite dirty (PET bottles and other bigger pieces too). While it's understandable that the property cannot control what's in the water, they could send staff around daily to collect the thrash. We hoped they would do this, but we saw the exact same pieces for several days. At this price / quality level (and with so many people employed there), we could not understand why they would not do this.

Leisure Partner

2/10

Poor

19 May 2023

TAN

No word could be described for such a terrifying ways of handling for no- show customers that faced emergency issues. Most probably I’m not dealing with human being that was the only ways I could say. “NO CRITICAL THINKING “

Leisure Family

6/10

Pleasant

18 May 2023

Sion

Has a lot of potential, but needs re-investment to bring back up to 4/5 star standards. Rubbish is a serious issue on the beach & the resort / hotel area needs a deep clean. Staff are lovely.

Leisure Partner

10/10

Exceptional

31 Jan 2023

Wendy

We had an amazing time! The staff were incredible, always happy to help and very friendly!

Leisure Family

10/10

Exceptional

03 Jan 2023

Diane

An amazing stay at a lovely resort in the rainforest, yet not too far away from KK. The staff are terrific and go out of their way to make you feel welcome at the resort. Thankfully we arrived the week after bad weather, so there was cleanup/fixing in progress, which is understandable. After seeing some of the other report options near KK, we definitely were lucky to get seclusion/privacy and nature in abundance. To mention some memorable staff (and other were also friendly/helpful but I can not recall their names, sorry!): Ellyrika, Cera, Eduardo, and Isaac (jungle guide with excellent English). Laurant, the French resort manager, does an amazing job at welcoming you, checking in regularly to make sure there is nothing you need and leaving personal notes/gifts to make the stay memorable. A big thank you to all at Bungaraya.

Leisure Family

10/10

Exceptional

26 Dec 2022

Per Jorgen

Beautiful place

10/10

Exceptional

07 Aug 2022

GONZALEZ CONCEPCION

We stayed 2 nights 3 days and the whole experience was fantastic!! Beautiful beach, incredible location and superb staff. Highly recommend!!

Leisure Partner

8/10

Excellent

01 Jun 2021

Francis

A Beautiful Location

We stayed here for 2 nights recently. The management had to make some adjustments as the current Covid regulations changed suddenly. I must say they coped very well and we were extremely well looked after. The resort is beautiful, with excellent grounds, and the general location is stunning. Can't wait to get back!

Partner

10/10

Exceptional

19 Jan 2020

Tegan

The staff where amazing, so helpful, friendly and happy. The staff we encountered made every possible attempt to accommodate us at every turn, we wanted for nothing at Bunga Raya Resort.
The resort was breathtaking, we stayed in a villa with an amazing view overlooking the bay. Our villa was huge, with the largest King bed I have stayed in. It was very comfortable. The bathroom was spacious and clean.

The grounds where filled with wildlife and hundreds of hibiscus flowers, we enjoyed just walking around the grounds and taking it all in.
Snorkeling in the bay was very safe and very enjoyable.
The boat ride into the resort was well organised and the boat drivers made every attempt to make our trip as smooth as possible, the sea was a little rough on one trip, but the driver took note and made every attempt for a smooth ride.

Leisure Partner

10/10

Exceptional

02 Jan 2020

Hyo-seok

Great place for family vacation

Amazing holiday experience in a beautiful private island.
Harmonized with the sea and mountain, makes an absolutely beautiful scenery.
The employees are really friendly to us, always smiling, do everything what we want from them.
Best place for holidays with family.

Friends_and_family Family

10/10

Exceptional

02 Dec 2019

Verified traveler

Beautiful eco conscious resort affiliated with the marine research center where you can adopt a baby coral and help regenerate the reef

Leisure Self

10/10

Exceptional

19 Aug 2019

Verified traveler

Fantastic setting and magnificent beach. Villas beautifully designed and well equipped. Staff extremely attentive and helpful. A great place for a relaxing getaway.

Leisure Partner

10/10

Exceptional

08 Jun 2019

Verified traveler

Of course the natural beauty is out of this world. The service is second to none, really had a wonderful experience with each staff member we encountered. The villas are superb. A perfect way to unwind in a small private space of your own. Each room is equipped with refill water and your own water bottles. The restaurants have refilling stations too. The rooms are also equipped with natural mosquito repellent and toiletries. Every morning staff are cleaning the beach from plastics that get washed up on the shore.

Leisure Partner

10/10

Exceptional

26 May 2019

Verified traveler

The great escape

Amazing place, peaceful and one with nature. Great food and also try the seafood restaurant at Gayana!

Partner

10/10

Exceptional

09 Feb 2019

Verified traveler

The resort is perfect if you want to relax. It was very quiet, even at CNY, we practically had the place to ourselves. The staff were so friendly and helpful, and the setting is beautiful.

Leisure Family

8/10

Excellent

09 Aug 2018

Alex

Amazing views and beautiful bay and snorkling.

Family

10/10

Exceptional

07 Aug 2018

Mitch

Heavenly!!

Amazingly beautiful place!!
We arrived on a late flight but they had a transfer waiting for us to take us to the island.
The staff was friendly and quick to bring the golf cart to take us to meals and home again.
We loved the open air huts on the pier but would suggest to have a system to alert the staff when in need of a cocktail as they don't service this area.
Otherwise, a wonderful time and wouldn't hesitate to go again.
The snorkeling was fantastic right off the pier! No need to book a tour to do this as other boats come from KK to the same reef right outside your door!!!

Partner

10/10

Exceptional

13 Jun 2018

Verified traveler

Paradise

Amazing place, resort is beautiful. Have thought of everything and go the extra mile. Would highly recommend.

6/10

Pleasant

02 Apr 2018

Toesel

Nice beach - in 3***-star hotel environment

We went with 5*****-star expectations and experienced a 3***-hotel-service which is 10 years old with huge patina.

Doing nothing than beach and pool. Activities are very, very limited.

Enjoy the pure nature!

Cleaner couches in the public are strongly recommended!

8/10

Excellent

15 Jan 2018

Verified traveler

Great place on the beach! Expected more from the kitchen but the wine collection and wine cellar are impressive. Their lunch and breakfast meal preparation is mediocre and inconsistent. You pay for the great beach and the remote setting. Overall a nice ocean resort.

6/10

Pleasant

28 Oct 2017

Verified traveler

Nice but couldn't cope with poor weather

We stayed for three nights during a heavy storm which did impact upon our stay quite a bit. We liked the resort in terms of how it looked, the room (huge and well appointed with them being well hidden in the jungle which was very cool listening to the sounds!) and the food at the restaurant was superb. The shower was very poor (weak and couldn't maintain a temperature) and we were given the reasoning that its in the rain forest but sadly when they charge what they do, that isn't an acceptable excuse. Our room was up a steep hill and staff were great in coming to get us with a buggy whenever we wanted as it was dangerous to walk when wet. The rain meant that we only had limited time at the pool (which was nice and comfy in a nice spot. We also tried the short canopy walk which was good (we saw a snake!) and wanted to do a longer one but the rain meant it was cancelled. We also did a short snorkeling but visibility was poor due to the rain. We found the resort and staff to be nice but there really was a lack of things to do or effort from staff in bad weather. Their response was to spend more money at either the spa or on cooking classes. They told me there was a games area which burned down over a year ago but no attempt to replace what was there as that would have kept us occupied whilst raining. Having stayed in similar resort type place where you are stuck on the island, many offer discounts at the spa during storms and that would have been enough to get us to go along.

Partner

10/10

Exceptional

30 Sep 2017

Ashe

Tropical Perfection

The staff are courteous and warm, genuinely invested in making your stay as comfortable and enjoyable as possible. The rooms are jaw dropping - you'll never find your partner in the giant bed, the bathrooms are just beautiful and the fit out is sublime. Then turn around and look at the view, amazing. The food is generally decent, the booze is expensive (the wine list makes your eyes water) but that is almost an aside as you can purchase French Rose / Italian reds and a vast array of delicious wines from The Wine Cellar in Kota Kinabalu so thats easy enough to remedy. Warm water for snorkeling, a bazillion tropical fish species, monkeys, hornbills, tree top jungle walks, infinity pool, kayaking, hobie cat and enough sun lounges for everyone. We cannot wait to return to this incredible resort.

10/10

Exceptional

08 Aug 2017

thia

Island resort

Everything was excellent however the food did not have much variety and was quite basic considering that it was a 5 star hotel so that could be improved.

10/10

Exceptional

05 Aug 2017

Mathias V

Awesome hotel

Top notch service and an ideal location if you want to unwind, relax and enjoy an idyllic view with white sand beaches, pristine waters and tropical rainforest. Lots of activities available, from snorkelling to scuba diving and kayaking.

Partner

8/10

Excellent

02 Jul 2017

Patrick

Gaya Island_First Malaysian Island Adventure

Overall a very beautiful and enjoyable place and we were well looked after by a friendly and efficient staff. However, apart from finding a rat in our room, the absolute spoiler was sand flies, which were a new and unpleasant experience for us and we felt we should have been more informed about the pesky bugs upon our arrival. Three weeks later and still have visible bites. And for the length of our stay we found the food menu choices at both the beach and main restaurants limited, plus the beach restaurant & bar with its black tables and chairs lacked ambience and character, especially at night.

Partner

10/10

Exceptional

28 Jun 2017

Marc D

Great beach resort in a small private bay.

We wanted to spend a few days just the 2 of us without the children. Bunga Raya was the safe haven we were dreaming of. Great place in a quite bay with numerous activities offered. Still 30 min away from Kota Kinabalu.

8/10

Excellent

21 Apr 2017

Verified traveler

Beautiful location and good hotel

The location is amazing. It is quiet from people noise but full of wildlife noise. The beach and pool are wonderful. The staff can move on \"island time\" when ordering but everyone is very friendly and accommodating. Our villa was up the hillside a bit but a staff person was always ready to drive us up in a golf cart if necessary.

10/10

Exceptional

15 Apr 2017

Jenny

Lovely resort away from the hustle and bustle.

Although nearly booked out never felt that we were crowded in any area. Staff are sensational. Manager Thomas and ALL duty managers - never felt they were rushed to answer our questions about the Island or history of the area. Will return definitely in the future.

10/10

Exceptional

14 Mar 2017

Ximena

Service was a little bit slow considering that the resort didn't look very busy but otherwise, the staff is very friendly and welcoming. The resort itself felt very secluded and it felt like we had the beach to ourselves many times. I stayed at villa 1 which was the villa closest to everything so getting around was easy and we never needed a buggie to drive us around. We got a visit from a few curious monkeys in the morning and slept with all the doors open and the screen doors closed to hear the ocean waves at night. The beach can get a lot of trash after the rain, unfortunately, but its usually clean in the mornings. Mosquito repellent is a must! Even with the rain, our stay was incredible. I can't wait to come back!

Family

10/10

Exceptional

11 Mar 2017

Verified traveler

Came here with my Husband & Parents (no kids) & we had a great time! Beautiful surroundings & excellent food! The extremely nice staff made us feel very welcome. The only downsides were the trash from the ocean & the sand flies - both of which are no fault of the resort! They give out natural bug repellent & clean the beach every morning. We had a lovely time here!

Family

2/10

Poor

23 Dec 2016

Verified traveler

The brakfast was very bad. No choice at all. With very high price I pay, definitely not worth

6/10

Pleasant

01 Oct 2016

Hanyong

Dirty beach

10/10

Exceptional

18 Jul 2016

Jay

6 nights for the two of us at Bunga Raya

We stayed 6 nights with the sole intent of relaxing, which we duly achieved. The resort is in a picturesque and secluded cove with a brilliant beach and clean and clear water. There is a decent pool, great service two restaurants with a varied selection of decent food and a good spa for a range of treatments. The resort was also very quiet. We weren't interested in any activities beyond sitting on the beach of by the pool but there were numerous options.

Partner

8/10

Excellent

17 Apr 2016

Verified traveler

Fabulous location & great staff

We had a lovely relaxing stay in this rustic jungle resort. Fabulous views and lots of wild life.
We twice took the boat to eat at the sister eco resort which was great.

Partner

8/10

Excellent

30 Mar 2016

gro

Nice and relaxing but need some improvements

Nice and relaxing, friendly staff.Resort was built nicely into the nature. One big dissapointment was garbage on the beach and in the water.The first days water was clear and nice for bathing and snorkling. Last day the beach and water was filled up with garbage, and we could not stay in water or on the beach. Staff did not clean the beach, that was dissapointing, they did not look busy.Restaurant was a bit dissapointing, boring menu.

Partner

8/10

Excellent

15 Mar 2016

Helen

Great place to get away from it all

We stayed 2 nights at Bunga Raya and would have liked an extra night to really relax. There is not a lot to do other than walk along the beach, relax by the pool or sip cocktails on the deck - so great if you need some time away with a partner or friend. the food was really good and the staff could not do enough for you.

Partner

8/10

Excellent

17 Nov 2015

Lindsey

Gorgeous, Easy Private Island Getaway

Bunga Raya is a gorgeous resort with a secluded vibe. The service was 5-star. Everyone from drivers to waiters to spa staff was incredibly friendly and made us feel welcome. Spa was one of the better ones I've experienced in SE Asia, and our bungalow was right on the beach with amazing views. Check in/transport incredibly easy and efficient. My only suggestion for improvement would be food - more fresh options like fruit, vegetables, smoothies, pool snacks, etc. We saw many wild boar and exotic birds! It really is a jungle paradise.

Family

10/10

Exceptional

16 Aug 2015

Verified traveler

Well worth it...

...it does look a bit tried in places but it was well worth the trip to the Island to stay in a piece of paradise for five nights...after two weeks of travelling around Borneo. We had a lot of ran and there is not much to do when that happens...but wait for it to stop - so if travelling with teenagers then you need to have thinks to entertain them with. The staff were very friendly and helpful - always trying to make your stay pleasant.

10/10

Exceptional

02 May 2015

Verified traveler

Beautiful romantic location

We had a very nice time at this resort and would recommend it to couples looking for a romantic getaway. We stayed in one of the Villa's which looked directly onto the beach. There is good snorkeling and water equipment for activities.

Partner

10/10

Exceptional

28 Apr 2015

fiona

Fantastic

Fantastic in all aspects

Partner

10/10

Exceptional

10 Apr 2015

Dennelle

We came to Bunga Raya straight after we climbed Mount Kinabalu. We could not have asked for a better place to recover from that ordeal! It was perfectly relaxing, staff were super friendly, attentive and always available to help (and cart us in the buggy when needed).

6/10

Pleasant

06 Jan 2015

Verified traveler

Beautiful setting.. But major renovation needed

The hotel setting is stunning with beautiful untouched rainforest and lovely beach. The grounds, pool, restaurant are all great however the villas are in major need of renovating. The wood is rotting, the bedding is mouldy and the smell is really musty in all the rooms. It's a shame as everything else was great. The staff were lovely, food generally good, although the service in the restaurant needs improving. If the villas are renovated I would consider returning.

Family

8/10

Excellent

14 Dec 2014

Brad

Relaxing

Great place in an ideal, secluded location. Really enjoyed the proximity to a nice beach and snorkelling opportunities without having to go anywhere.

Partner

10/10

Exceptional

27 Oct 2014

Pablo

Very good hotel and facilities

Everything was very good. Zip line, canopy walk, snorkeling, kayaking, swimming pool, all at same place.
Low point are sand flies. They do not know how to manage. they clean the beach in the morning and spray in the evening, of course is not working. We came back home with dozen of bites. We could not enjoyed the beach because of this. Besides this issues, it is a wonderful place.

Family

10/10

Exceptional

14 Oct 2014

Verified traveler

Lovely tucked away paradise

enjoyed the overall vibe and service, location is great, unfortunately I was there on a rainy season and only had one day of sun never the less is was a great experience

Partner

10/10

Exceptional

23 Sep 2014

Verified traveler

Very nice place to stay

Everything was fine and the offered spare time activities are comprehensive.
The only negative thing was that there are only 3 connections a day to Kota Kinabalu. If one wants to go independently from the offered boat trips, it costs around 50 USD.

10/10

Exceptional

12 Sep 2014

Amanda

Absolute heaven on an Island

Bunga Raya is a very special place, for nature, relaxation, good health and stunning views this place ticks all the boxes, the island is stunningly beautiful with lovely Hisbiscus flowers growing everywhere and what impressed me also was that the creatures live side by side with the islanders. The staff are outstanding with their helpfulness and friendliness, already I am thinking of returning as I loved it so much, there is a swing on the beach which I enjoyed daily, an infinity pool, snorkelling, gym, canopy walking, so much to do here, it is perfection and you wont want to leave. To sum up, this island is a wonderful, natural jewel in the ocean.

10/10

Exceptional

28 Jul 2014

Carrie

Service: Go the extra mile, Outstanding;
The guided trek to Padang Point for a snorkel is great. Zip lining lots of fun too!

Partner

10/10

Exceptional

14 Jul 2014

Marty Usher

Just Fantastic

I thought it is a great hotel with super service. Really for a independent hotel you will not find better. Fazi does a great job organizing everything. I hightly recommend this hotel< it is well worth it. Marty

10/10

Exceptional

06 Jul 2014

Jessica

Gorgeous jungle resort.

Stayed at Bunga Raya for 2 nights with a friend. We had a deluxe villa which was much larger than expected. We had requested twin beds on booking and unfortunately arrived to 1 large bed, however this was quickly taken care of when discussed with hotel staff. The resort is built into the mountains in a very unobtrusive way and is much larger than it looks. There's a lovely pool but it is situated on a beautiful beach which was pristine during our visit. We snorkelled in the coral reef just off the shore of the resort and saw hundreds of fish and coral. Spa facilities are very good and we had some excellent treatments. My only criticism is that the bathroom shutters don't completely shut off from the outside so the bathroom is always humid and there were a few insects, however this didn't hamper our enjoyment of the resort. Would definitely recommend, we thought it was close to paradise!

8/10

Excellent

18 Jun 2014

Verified traveler

Beautiful but...

First off, let me say that this is certainly a beautiful hotel, with great staff who are always friendly and professional. The island setting, the beach and the way the hotel is planned to blend into the environment works very well to make this an idyllic place.

Unfortunately, there were some hiccups from the booking which did not start us off well; we had first booked a two bedroom villa as a party of two adults and three children as it was a family holiday. We then had an additional adult join the party, and we asked for an additional bed to be added. At first, we were told that there was insufficient space to add more than one roll away bed; when we said that it was fine, we only needed one extra bed as the kids were used to sleeping on one bed anyway, we were then told that resort policy did not allow more than 5 people in the room. As a result, we had to make a last minute booking for an additional room. When we arrived at the resort and saw the two bedroom villas, we realised the room had more than sufficient space for 3 adults and 3 children, which was very dissappointing, considering how much the 2 bedroom villa already cost. They were however able to arrange for the rooms to be next to each other which helped, but it would have been more of a family holiday to have been in the same villa.

One other thing to beware of are the sandflies; we are still suffering from itch after a week; the resort does provide sandfly repellent, and you should use it liberally!

Family

10/10

Exceptional

21 Apr 2014

PP-HW

Fantatic Hotel and Great Staff

Great Place to Stay and enjoy KK. Staff are great hear and help celebrate a major birthday for us. Thanks to you all it was a great stay.

10/10

Exceptional

06 Nov 2013

lou

Definite coming back

Everything is perfect.

6/10

Pleasant

23 Oct 2013

tatiana

Good for short stay

amazing location, it's so green and have lots of whild animals, nothing could spoil my weekend there, as I'm true lover of nature, and in bunga raya u feel really like in jungles! Lots of flowers, birds located in the rain forest.

But if u r looking for perfect hotel - better keep looking :)
The facilities r not that well maintained, upon arrival our pillow cases gave impression that someone slept on it already, bathroom is horrible ( well, by my standards) we stayed at plunge pool villa, but we hardly used pool as water didn't seem crystal clean.....between villas is not enough high plants, so can see next once...I suggest they make more privacy....
food in their grill restaurant on the beach could be improoved, in another one it's more Asian and seem to be ok, but still it's not that great if u r a food lover, though of cos metter of taste I guess....

Staff is very nice, and friendly,

I would say that if I'll have to go to kote Kinabalu again I'll stay there again, as I just love that jungles :)))))

10/10

Exceptional

30 Sep 2013

Verified traveler

Perfect retreat

From the moment you arrive you feel in paradise.
I loved that people is always kind and smiling paying attention to every little detail.
Nature is amazing there. Great snorkeling in the beach which they keep clean and neat. We had monkeys visiting our roof and birds and flowers everywhere. Just remember to close the windows when you leave the room and don´t leave valuable stuff outside or else monkeys might take them.

10/10

Exceptional

29 Sep 2013

Krish

Beutiful resort on a superb beach

The, well maintained resort in an excellent atmosphere, majority of staff are very efficient & very helpful.
The facilities were good; the kitchen staff could be quicker as there were delays in getting the food on the table.
The residences were beautiful & comfortable. Very well furnished, the toilets were slightly disappointing- out-dated & the ambience was slightly frightening though the public toilets were soothing, welcoming & contemporary.
The light switches in the Deluxe accommodation were difficult to reach & they could be better positioned for easier access.
Overall the resort is superb & all involved should deserve full credit.

10/10

Exceptional

30 Aug 2013

Verified traveler

Paradise

We only had a short stay of one night here but it was lovely. The food at the café was one of the best meals I have ever had and hubby thought the same about his. It was everything you would expect from a resort of this calibre. I couldn't fault the resort, but if you are after a quiet place to relax and drink cocktails by the pool, you can get better value elsewhere..

Partner

10/10

Exceptional

26 Feb 2013

Verified traveler

fantastic staff and great service!!! The non-motorized sports are free (i was able to book a fitness session, canopy walk, and snorkeling). Food is a bit expensive compared to the hotels on mainland but it is a resort afterall. Beach isn't as clean and the infinity pool in the villa is quite small. Would stay there again!

8/10

Excellent

19 Feb 2013

Verified traveler

An excellent getaway resort

An excellent getaway resort from the urban bustle of KK. Villas are nice, though the lack of a bath tub makes it fall just a hair short of flawless. Restaurant choices are limited, though a short boat ride to the sister property Gayana partly makes up for it. Beach is nice, which Gayana doesn't have. Staff are courteous, though their uneven English capability sometimes requires more than one person to understand your question and meet your request. Overall, a very nice place, if not the most luxury experience.