Name: Belkon Hotel
Address: Kadriye Mah. Beşgöz Cad. Üçkum Tepesi, 36, Serik, 07525, TR

4/10

Poor

04 Sep 2025

Renaud

Not very clean

They give us a room not clean

Partner

2/10

Poor

26 Aug 2025

Ifeoluwa Rapheal

Bad wifi

Self

4/10

Poor

03 Aug 2025

Parwiz

We recently stayed at this hotel and unfortunately had several negative experiences that impacted our overall stay:
•Inconsistent Pricing & Unprofessional Behaviour: On our first visit to the dining area, one price was given for food. The next time, a different staff member (claiming to be the manager and father of the first) demanded a higher price, saying “my word is the final word.” This was unprofessional and uncomfortable.
•Rude Staff with Poor English: Many dining staff members were openly rude and spoke very limited English, which made basic communication difficult and added stress during mealtimes.
•Room Key Issues: Our room key did not work properly. We had to return to the reception five times, and the older man at reception (who also claimed to be the manager) spoke in a very rude tone, insisting his staff was right. We ended up waiting 30 minutes for the issue to be resolved.
•Ignored Early Check-In Request: We had submitted an early check-in request via the app a day before our arrival, but received no response and no support when we asked in person.
•Positive Note – Pool Facilities: The pools were excellent and well-maintained, which was a highlight for the kids. However, this alone doesn’t make up for the overall poor hospitality.

Unfortunately, due to the unreliable service, lack of professionalism, and poor staff attitude, we would not recommend this hotel to families or international visitors who expect respectful and consistent service.

Leisure Family_with_children

8/10

Excellent

16 Jul 2025

Abdirahman

Food and receptionist are good, but I'm not satisfied for cleaning of rooms & pools.

Friends_and_family Family

2/10

Poor

10 Jul 2025

Ajour

Terrible, poor breakfast, dirty rooms with insects and bugs,
Not advice for family
Pool water very dirty
Staff rude

Friends_and_family Family

4/10

Poor

12 Jun 2025

Ahmed

It was okay for the price paid

Friends_and_family Friends

4/10

Poor

28 Jul 2024

saruul

The hotel itself is pretty old and the food over there is just not good. The one good thing about the hotel is the pool, i would say.

2/10

Poor

23 Jul 2024

Sergej

Very dirty hotel, terrible food!

Absolutely nothing good, the food is something terrible, all the food floats in some kind of dirty water, there are flies everywhere, absolutely nothing can be eaten, a lot of joy for children is the children's slides, but they are old and dirty! The air conditioners in the rooms work poorly, they also fall apart, one air conditioner fell right on my child while he was sleeping, it’s terrible, we left this hotel the next day, there’s a lot to list, this hotel is not worth your vacation and money. one plus is the staff at the reception, especially the guy, all I remember is he has an earring in his ear, he is an absolute great guy and helped us when we needed it.

Friends_and_family Family

2/10

Poor

21 Jan 2024

michael

Ok the food the worst got sick the rooms beds older then the 1950 and they Stoll our i pad and said we did not have one WiFi doesn't work in general my dog would not like it

Business_and_leisure Family

2/10

Poor

14 Dec 2023

michael

They also dont have a phone number that works my son forgot his i pad in the drawer after a long battle one of your agents said they would call back no reply and it was not there so it means that they stole it and I am still waiting for the hotel to call back

Business_and_leisure

4/10

Poor

06 Sep 2023

Abdullah

Awful

I stayed here with my partner who is English for 2 nights and let me tell you if I had the money to move hotel even for only 1 night I would have. there was no English entertainment not really a big problem but she missed out on what was going on. But the worst of the worst was the food situation!! Now everyone would crowd the doors at meals time and it was like a bunch of animals rushing into the room. We decided to hold back on the second day but realised that people cue because otherwise there’s no food or cutlery left, we found ourselves eating scraps with paper plates and plastic cutlery. And on top of all that the staff were just rude will never be staying here again and yes it wasn’t the most expensive holiday but definitely not worth the amount we paid for 2 nights

2/10

Poor

27 Dec 2022

Lynne

I thought I had booked an all-inclusive hotel and on Expedia's itinerary it states under Included amenities free parking and all-inclusive. Hotel told me that I had booked room only. Tried to cancel booking at hotel and on home computer but virtual agent had no record of boooking. Mashalle your agent found booking and told me that the room only was all-inclusive. V misleading.

Leisure Self

4/10

Poor

24 Sep 2022

Hasan Nabeel Saleem

The property so dirty

Leisure Friends

4/10

Poor

14 Jun 2022

peter

Hotel Belkon

A very disappointing experience food was always cold and a very limited choices. Bar staff very unfriendly. There was one manager that was helpful and cheery. No water or anything in the room fridges. Rooms were tardy and need refreshing. Overall not an enjoyable experience and wouldn’t go back ever and wouldn’t recommend it to my friends and family

Friends_and_family Friends

4/10

Poor

17 Oct 2021

Anna

The hotel is very dirty, unkempt, staff are unfriendly. The rooms are shabby, old furniture, stained pastel linen. The restaurant and lobby are full of flies. I would not recommend this hotel to anyone.

Leisure Friends

2/10

Poor

26 Mar 2021

Mohammad Naghi

Very bad it is not hotel at least now

This place is not a hotel now I tell you some important things as below
1- there are workin more building workers whole over the hotel especially in labyrinth with noisy instruments
2- there is no warm water in bathroom in hand washing valve
3- there isn’t WIFi internet inside the rooms
4- the phone doesn’t work because the wire is broken
4- the photos in your App isn’t math with this hotel for example this hotel isn’t beside sea , the pools not working because free of water
5- whole over the hotel is very cold and in cold weather conditions you will feel very cold

Business

8/10

Excellent

12 Nov 2018

Lyuboslava

It was okay!

4/10

Poor

17 Oct 2018

Martin

Very old, tired and rundown hotel. Even though not expensive, I feel it's still over priced, we've stayed in much better places for less. I read the reviews, so I wasn't surprised by its condition. The hotel staff were helpful in finding a place to store our bikes for the night. The included breakfast was pretty decent, considering everything else.

4/10

Poor

28 Sep 2017

M

Super run down conditions. The toilet lid dropped off when closing. The hand soap container dropped off when pressing to get the soap. The shower doors were broken.

2/10

Poor

25 Sep 2016

J

Awful.hotel

This hotel is appalling . What you get is not what is advertised on Expedia . The food is awful hot food served lukewArm or cold this is due to either the buffet bar ovens being broken or turned off The salads are NIT kept in a refrigerated area nor are they covered flies swarming over the food The food is not labeled I did complain to the management about the food and the potential dangers of reheated rice and eggs served lukewarm Most but not all if the staff are rude The problem with this hotel is they have a management team who couldn't care less I will never book with Expedia again after my experience at this hotel . It is NOT A FOUR STAR HOTEL IT IS A NO STAR HOSTEL EXPEDIA YOU SHOULD BE ASHAMED OF YOURSELVES TO EVEN ADVERTIAE THIS HOTEL

6/10

Pleasant

04 Aug 2016

Abid

holidays

Comfortable hotel good value for money

Family

2/10

Poor

11 Jul 2016

A awada

Never again

The pictures looked way nicer than reality
it's very basic hotel

4/10

Poor

24 Jun 2015

rebecca

Get what you pay for

Its ok, you get what you pay for and £23/night what do you expect. it was clean and ok. The food was terrible unless you liked salad and bread for all meals! I stayed as I was working and knew I would be out of the hotel most days and nights!

Staff were nice, bus to the beach seemed to be busy and usful, hotel is away from everything so need taxis to get around which can be expensive

10/10

Exceptional

02 Apr 2015

Resul

Nice hotel, close to the beach and good location.

I've stayed in this hotel in one of my business trip and it was good and comfortable.

4/10

Poor

10 Jul 2026

Tatiana Valerievna

I have never stayed in a hotel with rooms this dirty. The room smelled like a toilet, and the toilet itself was stained black. There were exposed wires in the bathroom, broken doors, spiders, dirty windows, and the entire room and villa were poorly maintained. Only one light bulb was working, making the room very dark. The villa looked abandoned rather than ready to welcome guests.

The food was simple but reasonably good, and the swimming pools were nice. Unfortunately, the poor condition and cleanliness of the accommodation overshadowed the positive aspects of the stay.

Partner

2/10

Poor

25 Sep 2025

Rojvan

Selv om jeg betalt halv delen af pengene blev der krævet hele beløbet igen

2/10

Poor

06 Sep 2025

Mahmut

Telefone , Wlan Funktionieren nicht. Abgekommene Zimmer und Toiletten. Man Fühlt sich irgendwo in nirgendwo eines Afrikanischen Dorfes… Und ausserdem keine Handtücher im Zimmer!

Family

6/10

Pleasant

18 Aug 2025

Serap

De passage dans le coin nous avons séjourné une nuit. Il n’y a pas de couverture pour dormir

8/10

Excellent

17 Jun 2025

anita

ich war für 3 nächte im hotel, check in war freundlich, schnell und unkompliziert..tlw. wird englisch gesprochen...mitarbeiter sehr höflich, zimmer geräumig, doppelbett und einzelbett, alles ausreichend, wurde jeden tag sauber gereinigt, handtücher neu,....ich hatte nur frühstück, war ausreichend, von allem etwas...für mich gab es nichts negatives...

Self

2/10

Poor

31 Aug 2024

Cansel

Unsauberkeit

Business

4/10

Poor

24 Aug 2024

Sahin

Kein Teller war sauber,essen war eher schlecht.Ich würde es nicht wieder buchen.

2/10

Poor

19 Aug 2024

Kevin

J’ai jamais vu un restaurant aussi dégueulasse de ma vie un hôtel dégueulasse de ma vie je sais pas comment vous conseiller cet hôtel à des clients

Business_and_leisure Family

6/10

Pleasant

15 Jul 2024

Zhursin

Мах 2-3 stjärna inte mer.

Leisure

4/10

Poor

09 Jan 2023

Hakan

Es war nicht sauber

Business_and_leisure Partner

4/10

Poor

12 Sep 2022

Ali-ihsan

Bin wirklich enttäuscht. Im All-Inklusive ist nichts inklusive. Alles kostet extra. Das Essen ist schlecht und Monoton und es wird generell nicht auf Bedürfnisse der Besucher eingegangen. Jeder wirklich jeder im Hotel war unzufrieden und hat sich durch den positiven Internetauftritt täuschen lassen. Nie wieder!

Business_and_leisure Friends

4/10

Poor

22 Aug 2022

Mustafa

Hotel ist sehr schlecht zu stand dusch Kabine Hälfte fählt raus Kühlschrank Schimmel Zimmer 1409 die Anlage sehr schlechte Zustand essen fast immer das gleiche leider so sclecte Hotel erst mal gesehen Schade

Friends_and_family Family

2/10

Poor

21 Mar 2020

Verified traveler

Moeilijk om te zeggen waar ik moet beginnen. Ik en mijn partner verbleven hier 7 dagen. We hebben het net een week kunnen uithouden. Het hele hotel is in een verlaten staat. Bij aankomst in de kamer, airconditioning stuk, telefoon werkt niet, haardroger hangt gevaarlijk laag naast de kraan. Het water stinkt naar riolering en ik zal maar beter niet beginnen over de hygiëne. Het is ijskoud in de lobby, zwembaden leeg, kennissen kregen ooit BBQ aangeboden maar het was dood in de tuin en er liep misschien een team van 4 mensen rond die echt wat deden. Het eten wordt al rond 17:45 neergezet en pas vanaf 18:30 mag je eten. Het avondeten is dus lauw of koud. Dit zou de keuring dienst van waarde nooit goedkeuren. Het hotel wisselt iedere andere dag van maaltijden en op de 4e dag eet je weer de maaltijd van de eerste dag. Het eten is smaakloos, de rijst druipt van de olie of de boter en de kip is smaakloos en nog niet helemaal gaar, vooral de kippenpoten niet. Iedere dag staan dezelfde salades, augurken en voor het ontbijt dezelfde knakworsten. De gesneden komkommer krimpt doordat ze het soms drie dagen achter elkaar bewaren in de koeling. Het enige verse jn de eetzaal was de omelet waar ik om vroeg. Het dessert bestaat uit zandkoekjes overgoten met suikerwater of een goedkoop siroop en helemaal koud terwijl je die niet koud hoort te eten. De cake bewaren ze ook te lang en begint te kruimelen vanwege droogte. Bedorven appels laten ze gewoon staan. Ik begrijp niet dat dit nog kan.

Leisure Partner

4/10

Poor

15 Jan 2020

Aleksandr

Остановка на одну ночь

Мы остановились на одну ночь в отеле. Это старый отель администратор говорит по русски . Принципе на одну ночь можно остановиться. Есть интернет . Очень удобно рядом находится the Land Legends. Такси вышло 6$. Ужин не плохой в отеле .

Friends_and_family Family

6/10

Pleasant

11 Jan 2020

Salim

Otel Soğuktu be Tamirat vardı.

Business

2/10

Poor

18 Aug 2019

Ibrahim

sahipsiz ve terkedilmişliğin bu kadarı fazla.

Tam bir kaos. Son derece bakımsız, eski ve olağanüstü pis. Mikrop yuvası adeta. Çalışanlar mutsuz. Müşteriler belki bir kaç Rus hariç hepsi mutsuz.
2 yıldız bizi yanılttı. Bu kadar sahipsizlik ve terkedilmişliği düşünemezdik.

Family

2/10

Poor

14 Aug 2019

Verified traveler

Sakın sakın burda kalmayın

Son 20 yıl içinde konakladığım en sorunlu otel idi. Personel eğitimli değil, yemekler çok düşük kalite ve hijyen sorunu var, havlu ve çarşaflar temiz değil, duş alınan su kötü kokuyor, havuz suyu bulanık, plaja taşıma yapan servis çok eski ve harap, snack barda hiçbir ikram yok. 3 günlük ödeme yapıp 2 gün zor dayandım. Erken çıkış yaptım. Berbat dersem inanın

4/10

Poor

10 Feb 2019

Verified traveler

Alles defekt, Spa geschlossen, Lage schlecht,, kein Getraenke ausserhalb der Essenszeit

Friends_and_family

6/10

Pleasant

29 Oct 2018

Sergey

Отель для переночевать

Переночевали одну ночь.

Только для этого: нормально.

Завтрак не очень

Family

2/10

Poor

28 Oct 2018

Mo

Jammer van de smerige kamer, verouderde kamer,
Zonde

2/10

Poor

24 Aug 2018

Özgür

Rezalet

Tek kelime rezalet otelde temizlik sifir ötesi hotel.com yönetimi bu tarz otelleri conseptinize koyarak insanları mağdur etmeyin dört kişilik aile ödemesi aldınız üç kişilik odada rezil olduk size ulaşmak zaten deveye Hendek atlatmaktan daha iyi otel çok eski müşteri memnuniyeti diye bir şey yok sezonda kim gelirse rezervasyonu kabul edeyim nasıl olsa bir yerde yatiririz havasında herşey dahil bir otelin mini barında bir tane su olmazmi bir gece kaldık pişman olduk eminim gidende olur

Family

6/10

Pleasant

05 Jul 2018

Mahmut

Güzel bir tatildi yemeklerde sıkıntı var

8/10

Excellent

03 Jul 2018

Berk

Tavsiye

Uygun fiyatlı, aileniz ve sevdiklerinizle birlikte güzel bir tatil geçirebileceğiniz bir otel.
Wifi sadece lobide ve havuz başında var, yemek çeşidi bol her zevke göre yiyecek var içecekler 23.00 e kadar sınırsız, havuzu güzel denize yakın mesafede otele ait servisler ile plaja gidebilirsiniz. Otel çalışanları cana yakın ve isteklerinize yardımcı oluyor beklentiniz yüksek değilse gönül rahatlığı ile tercih edebilirsiniz.

Family

4/10

Poor

17 Dec 2017

nihat

Hayalet otel..

Otel çok eski lokasyon gittiğimiz yere çok yakın olduğu için tercih etik sadece akşam yatmak içindi neredeyse çalışan personel hiç yoktu..

Family

6/10

Pleasant

23 Oct 2017

Afif