Comfort Suites Columbia Northeast

Comfort Suites Columbia Northeast - Fort Jackson

United States , Columbia - SC
Columbia, 1540 Daulton Drive
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100 reviews shown

10/10

Exceptional

11 Apr 2026

Louis

Late afternnon/evening staff really helpful and friendly. King Room was spacious w/desk, pull out couch and comfy bed. Breakfast was combo of hot and cold items, all plentiful. Dining area got crowded at 8:30am and ran out of places to sit.

Self

2/10

Poor

05 Apr 2026

Ashley

I would never stay here again.

Partner

6/10

Pleasant

04 Apr 2026

Richard

We asked for a wake up call and never got one! We had no hair dryer and never got one. The rooms were ok just a lot of light coming in around the door.

Family

6/10

Pleasant

03 Apr 2026

WILLIAM

Just stopped for the night. Driving to Florida. Willie at the front desk very professional and respectful. The room was comfortable but could use some TLC.

Partner

10/10

Exceptional

15 Mar 2026

Ashley

Me encanta este hotel normalmente vamos a Columbia por soccer tournaments y siempre nos quedamos en el mismo hotel porque me encanta súper limpio, el personal súper nice, las camas, LAS CAMAS SON SÚPER CÓMODAS el desayuno bien, la alberca si la agua está un poco fría PARA MI pero todo súper bien 10/10

Family_with_children

10/10

Exceptional

15 Mar 2026

Jessica

It was nice

4/10

Poor

15 Mar 2026

Maxine

We traveled over 2000 miles- have stayed in 4 properties prior to this - questioned the “service dog “
Then the TV in the 1st room didn’t work so they moved us to another room- during the 4 days we stayed here, the TV didn’t work consistently, our keys had to be changed over 5 times. There was no dresser to place clothes in- it really was not a good stay at all.

Partner

2/10

Poor

14 Mar 2026

Adam

The room needed a deep clean there was a red hand print on the bathroom wall, a pubic hair on the wall near the toilet and the bathroom reeked of urine. The pull out couch was so uncomfortable we all squeezed in to the beds. Sound travels from the hall and the floor above. It was not a restful sleep and we woke at 630am to get out of there. My son had a breakfast muffin that could only be described as microwaved - it was rock solid and had a burn mark. We will not be staying again.

Family_with_children

4/10

Poor

14 Mar 2026

Jane

Looks like the owner is trying to extract all the profit while not spending any money on improvements. Desk clerk very nice and professional but having to do the work of 2. Carpeting and furniture in our 4th floor suite very worn. Only 2 towels, no bathmat, and a slippery bathroom floor. TV position such that it could not be viewed from either bed or the sofa. Very thin walls, could hear our neighbors. Average mattress with pillows folded strangely to half size. Mediocre hot breakfast with obvious cost cutting. Will not be back!

Partner

4/10

Poor

06 Mar 2026

Evelyn

Tv doesn't work, electrical plugs did not work, not the cleanest, bathroom seat cracked, tiles in shower cracked, pretty run down establishment. Served the purpose for boot camp graduation.

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Lakina

Management is lacking at the rate it's going location will be unrecognizable in a year.

8/10

Excellent

02 Mar 2026

Charles

Room was good. No plug for tub so we could bath after a long day on the road. Was looking forward to hot bath. Drain plug in sink was broken and toilet paper was also broken.

Partner

6/10

Pleasant

01 Mar 2026

Shertia

The room was clean but they didn’t have sheets or blanket for the pull out bed there was no stopper for the tub and when I asked the front desk they just kept saying they were waiting in the supervisor to call back but I never got the stopper other than that the stay was ok

10/10

Exceptional

25 Feb 2026

Angelina

Staff was pleasant and personable.

Family_with_children

6/10

Pleasant

22 Feb 2026

Jason

Staff was kind, but checkin took a very long time, TV didn’t work, tried to fix but without luck, lock on door worked about 1 out of 10 times (even after getting key recoded

6/10

Pleasant

22 Feb 2026

Bruce

Very difficult to access the room key card didn’t work right refrigerator wasn’t working low waterpressure in the sink. Overall, the places a little bit rundown needs updated.

8/10

Excellent

22 Feb 2026

Alexis

N/a

8/10

Excellent

08 Feb 2026

Lakeshia

Good

6/10

Pleasant

05 Feb 2026

Deidre

Staff was great. Beds were comfy. Clean. Continental breakfast was good. I gave 4 stars bc there were issues with the TVs and plugs/sockets but they just finished updating the rooms and made special accommodations so we could all be together as a family. Ron was great and very welcoming and accommodating. Appreciate them.

10/10

Exceptional

05 Feb 2026

Jeri

Very nice staff

Leisure Family

10/10

Exceptional

30 Jan 2026

Kintera

Very clean rooms . Willie was so helpful. Breakfast was good … just not as many options but loved it

Business Family

10/10

Exceptional

18 Jan 2026

Gianoula

Our stay was wonderful, just what we needed, especially traveling with little children. Family friendly. Ms. V was absolutely stunning in her presence and hospitality service. She went above and beyond to make sure we were comfortable and taken care of. Shes a keeper and deserves a promotion even a hearty raise, she was amazing truly.

Business_and_leisure Family

4/10

Poor

07 Jan 2026

John

My boyfriend stayed there for a night. When he got to the room he was so tired he feel asleep right away. When he woke up to use the bathroom it had not been flushed and almost overflowed when he tried to flush it. He told the staff about it and they didn’t apologize at all! Neither one of us will stay here again. Not acceptable!

2/10

Poor

30 Dec 2025

Adam

Room was terrible, lights didn’t work, toilet seat was about to fall off, small holes in the walls and the key card entry sometimes worked… hot water does come out but takes a while.

Willie at the desk was a great help. Breakfast came out in waves.

10/10

Exceptional

09 Dec 2025

Isaac

Mrs V was awesome.

Leisure Self

8/10

Excellent

07 Dec 2025

Hazel

Good overall

6/10

Pleasant

30 Nov 2025

Patricia

The room was very noisy, as if the walls were not insulated. We heard the other rooms television like it was in our room. We heard conversations in the next room and hallway and doors slamming all hours of the night. Mattress was not comfortable and we both woke up with backaches. There was a live cockroach in the bathtub that I killed. I would not recommend, especially for the price we paid.

Leisure Family

8/10

Excellent

18 Nov 2025

Lisa

Yes

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Maria Dolores

Bed bugs so gorss

4/10

Poor

07 Nov 2025

Dennis

The room was bad maintenance missed toilet paper holder, missed towels holder the ceiling cracked up and the carpet was extremely dirty

Business_and_leisure Family

10/10

Exceptional

03 Nov 2025

Jackie

The staff were extremely helpful. They need to keep up with the competition out there with fixing things, but all and all. I would recommend this.

Leisure Family

6/10

Pleasant

01 Nov 2025

Cassie

Shelly at the front desk was amazing! Quite and good location for our needs.
The room okay. The shower was not clean, had a used bar of soap in it when we checked in. And the website says breakfast is until 10 on weekends but when we went for breakfast at 9:30 we were told it was done by the staff?

Family

4/10

Poor

01 Nov 2025

Kevin

See previous comments

4/10

Poor

31 Oct 2025

Kevin

No TV stations for local shows, musty room smell, elevated broken for two days, used condoms in parking spaces, housekeeping virtually nonexistent antiquated amenities for the most part.

Most of the staff was friendly but probably one of the worst hotels I’ve stayed in but with short notice to book I had limited choice due to busy weekend for college football. Had to replace keys due to inconsistent working at least 10 times to include multiple times per day.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Lauri

They were having building maintenance problems but the place was clean and comfortable and the staff was extremely friendly and helpful. I would definately stay again.

Leisure Family

2/10

Poor

27 Oct 2025

Manuel

This was undoubtedly the worst hotel experience my entire family has ever had. Let’s start off with saying the hotel was unorganized, pictures are misleading and do not reflect how the rooms actually look, there was mold and mildew in the first room we were assigned to, and elevators were out for our entire stay while we were on the 4th floor. There was even an issue with pluming and the maintenance person handled the plunger to my dad so we THE GUEST can handle the problem.

However the cherry on top was the total unprofessional and irrationally behavior of a front desk person by the name of Kenneth. Apparently there was a mishap with the room numbers, after us being in the new room for 2 nights Kenneth was under the impression that we were not authorized guests (mind you the reservation was paid in full before booking) and tried to use to master key to “force us out” accusing me my parents and 2 kids of being in the wrong room, using profanity and abusive language. This all occurred at 3-5 am. Never once did he identify himself, never once did he APOLOGIZE, never once did he act professionally or appropriately. It was a complete misuse of power. The cops ended up being called. Because I was no longer going to be dealing with an abusive man. Obviously once he looked like a fool and identified we were paying customers he still did not apologize. Luckily we were leaving that day but we weren’t able to rest. DO NOT EVER stay here.

4/10

Poor

26 Oct 2025

Cheyenne

Sliding entrance door was broken as well as the elevator. Had to carry all luggage up the stairs. The stairway had a STRONG smell of weed and well as the hallways. Room was clean though; so no complaints on the room itself.

Leisure Friends

2/10

Poor

18 Oct 2025

Andrew

The staff was fantastic. Bugs in the shower, the door we got was broken, the cable TV didn't offer a lot of the channels that were listed needing to some frustration, outside of one or two places to eat you had to drive 10 minutes to get anywhere to eat.

2/10

Poor

14 Oct 2025

Neisha

Nunca responderon a mi peticiones y me cobraron por un mal servicio y una sucioa habitación

Business Family_with_children

2/10

Poor

09 Oct 2025

Gemma

Ended up in 3 different rooms, first room hadnt been made. Second room had hair in the bed and bathroom. The third had dog poop on the floor.

2/10

Poor

09 Oct 2025

Patricia

The woman working the front desk last night, was wonderful. The million of times I had to come back to reprogram my key because my door would never open she was nice and helpful. The staff this morning yelled at my elderly mom and my son because they made a waffle 3 minutes before 6, and made them leave the waffles and walk away . The dude could have said something prior to them already making the waffles but he was too busy on his phone. My room was clean but my moms wasn’t. Nothing worked here. I couldn’t even get into my room without making a million trips back down to the lobby for a new key. Definitely not worth the money or time. You should also put a sign up that if you bring the key cards on base, you can’t get back into your room without reprogramming the keys . Saves dragging a bunch of kids up and down a slow elevator.

Business_and_leisure Family_with_children

6/10

Pleasant

06 Oct 2025

Anna

Great staff

8/10

Excellent

06 Oct 2025

Alex

the room was clean, however, i had to re-key the key every day. also, a towel rack would be good to hang up towels on.

Friends_and_family Family

2/10

Poor

06 Oct 2025

Samantha

Terrible! Dont stay here, its disgusting!!!!

Terrible! Do not stay here.
Dirty, run down.
Our door was open when we got to the room abnd even when latched/locked tou could use a but if force and it opened.
Our room was dirty so we asked to switch the next room reaked of smoke even thiugh they are non smoking hotel. our room had crumbs/dirt in the hide a bed. crumbs/dirt on the floors. beds themselves had stains on them. Our door an multiple others had crowbar marks and looked like they had all been broken into.
floors were sticky in the elevator and lobby.
Overall everything run down from broken floor tiles, missing hardware in bathroom, beat up walls spills and stains on furniture. I dont know how this place does business. What a disgrace.

Friends_and_family Family

2/10

Poor

29 Sep 2025

Lisa

The lobby reeked of weed with one desk person to check in with limited speaking. When we got to our room, the pull out mattress was covered in crumbs, dirt/mulch, and had urine and blood stains covering it. I asked for a replacement mattress and he said he didn't have any and asked if we could just double up on sheets to cover it. We then asked for a new room that he provided. The new pullout mattress had what looked like rust stains, so we decided to just settle and double up on the bedsheets so we could go to sleep. We were then kept up until around 2:00am by loud neighboring rooms with screaming and kids playing, running up and down the hallway all night. We tried to call the front desk and the phone in the room did not work. When we called from our cell phones, no one answered. We were in bed and our kids asleep so couldn't leave the room to request the hotel to intervene. There was mildew in the shower and when it started raining outside, it sounded like a waterfall in our room because of the way the water was hitting the air conditioning unit. We will not be staying at this location ever again.

Leisure Family_with_children

8/10

Excellent

29 Sep 2025

Teresa

Stayed here overnight after a football game. Front desk personnel were pleasant. The room was rather worn but had what we needed. Bed was comfortable. Would stay here again for a reasonably priced room.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Christy

Everyone was friendly. The room was clean. The only issue was the ice machines were broken on all the floors.

4/10

Poor

25 Sep 2025

aileen

Staff at check-in was professional and courteous. I did not like waking up to a mostly dead roach in my bathroom four hours after check-in. I had to leave.

Leisure Self

2/10

Poor

22 Sep 2025

Geena

Found poop in the hotel bed under sheets. Staff got us another room but never offered a comp or discount. If i thought I could find another acceptable hotel for a big event would have demanded a refund.

2/10

Poor

20 Sep 2025

Erica

Someone tried to get in our room at 1:00am it was just me and my 3 kids we checked out by 3am it was not safe if your traveling with kids and someone was definitely watching us

Leisure Family_with_children

6/10

Pleasant

16 Sep 2025

Brian

Carpets in room were pretty dirty and beds were a little too soft

4/10

Poor

14 Sep 2025

Beverly

Stains in the carpet, ceiling in bathroom falling down, stains on hide a bed mattress, both beds really low to the floor, ice machine broken

Leisure Family

2/10

Poor

12 Sep 2025

Carolina

I would definitely not recommend this hotel. The elevator is old, it smells terrible, the rooms are filthy. I have pictures of the filth. I will be uploading on google.

8/10

Excellent

12 Sep 2025

Shaun

Room was clean

6/10

Pleasant

05 Sep 2025

Carl

It was okay

Friends_and_family Family

4/10

Poor

02 Sep 2025

Shelly

The bed was dirty when I pulled the sheets back and I requested the bed to be changed all four days I was there it never happened

6/10

Pleasant

28 Aug 2025

Verified traveler

The room had a stale odor. To much night activity as for as to be comfortable with my surroundings.

Friends_and_family Family

8/10

Excellent

27 Aug 2025

Connie

Ft Jackson grad visit

The only issue that I had was with non-communication about an early check in at 4am.

there was concern about a set of sheets that had some burn marks on them appears to have been melted either in the dryer or a sheet press kinda of rough on bare sken of the legs

Friends_and_family Family

6/10

Pleasant

16 Aug 2025

Cesar

I ask for the towels and i didn’t get one

Family

6/10

Pleasant

13 Aug 2025

Dondreia

The property could use some major upgrades. We were there to attend my sons boot camp graduation. There was five of us staying so I booked the suite with the two queen beds and the let out couch. There was no linen left for the couch and when we went to ask it took several minutes for them to locate clean linen. The door to the room was chipped away as if someone had to use something other than a key card to enter the room. The bathroom and baseboard were dirty, the tub had toe prints and the side entrance was always left propped open with a rock or rug. I tried to find other accommodations in the area and there was no vacancies anywhere. A guy doing maintenance on the building tried to sell us one used hubcap. It seems as if they use it more as an extended stay hotel.

Leisure Family

10/10

Exceptional

13 Aug 2025

Alex

Great stop while traveling

2/10

Poor

11 Aug 2025

Lissette

Bathroom and bed sheet were dirty

2/10

Poor

10 Aug 2025

Verified traveler

Terrible book somewhere else

All i can say is the reviews are false this place definitely may have been a gem a time ago but it definitely needs TLC smells of mildew, cigarette smoke, cleanliness ZERO I slept in my clothes and used wash clothes i didnt use TERRIBLE.. I'm not sure if management is aware but needs to know.

Self

10/10

Exceptional

06 Aug 2025

Lisette

It’s was clean and people were friendly

Business_and_leisure Family_with_children

8/10

Excellent

02 Aug 2025

Lisa

Good breakfast, avarage cleaning

Leisure Family

4/10

Poor

01 Aug 2025

William

Hair blower only worked on low. TV didn’t work. Commode only flushed about a third of the time. Wall was sloppily repaired next to tub in bathroom. A man followed us into our room when we returned one evening and asked us for $60.00.

Business_and_leisure Partner

4/10

Poor

01 Aug 2025

Reatha

Breakfast was good, even though short staff very friendly

Leisure Family_with_children

2/10

Poor

19 Jul 2025

Betsy

The room was in terrible condition. Dont recommend.

Leisure Family

8/10

Excellent

13 Jul 2025

Brandii

It was a great stay, really clean.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2025

Verified traveler

My experience was great!

Friends_and_family Family

6/10

Pleasant

29 Jun 2025

Terri

8/10

Excellent

24 Jun 2025

Lorena

Please clean rooms every day and take away the trash

2/10

Poor

22 Jun 2025

Alice

Not a place I would recommend

Leisure Family

2/10

Poor

22 Jun 2025

Alice

Do not stay here!!! The room I was in as well as my other family members rooms were so dank and dirty! The carpeting smelled and was stained. The bathtub clearly had not been cleaned nor the bathroom floor. The smell in the lobby was overwhelmingly bad. The elevator had a sticky floor and also smelled badly. The exterior of the building was unkempt. The pool had a sign on the door saying closed by the South Carolina department of health however we were told it was open to swim from 5 to 10 pm! That was very disappointing since one of the reasons we choose this hotel was because it had a pool. The breakfast was okay. I did have clean towels but overall it was a very depressing stay especially since I was there for 5 nights. Staff for the most part are helpful. Oh and I forgot to mention I had constant issues with my room key card not working. I was told it was because I had put it next to my phone but that was not the case - my room door looked like it had been kicked or pushed in and repaired. Bottom line not worth any money to stay here.

Leisure Family

2/10

Poor

22 Jun 2025

Laura F

The pool was closed by the city and I purposely picked this hotel for the indoor pool.

Leisure

6/10

Pleasant

21 Jun 2025

Sharon

The building and rooms were clean and felt safe. While we did run into problems with our access cards, the staff was very responsive and helpful. Overall a good experience.

Leisure Family

10/10

Exceptional

21 Jun 2025

Elizabeth

Really nice room with comfortable beds. We did experience some loud noises but overall the stay was nice.

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Acenett

It was ok

6/10

Pleasant

13 Jun 2025

Johnny

The facility is updated, but it appears that the hotel might have a government contract, as there were many shifty people staying there. Breakfast was fine, staff good, just scratching guests.

Leisure Family

10/10

Exceptional

12 Jun 2025

Jarrod

Great customer service and staff members was Down to earth breakfast was ok they should offer boil eggs tho

Business Family

8/10

Excellent

06 Jun 2025

Maria

Clean room and friendly staff !

Business Self

4/10

Poor

04 Jun 2025

Kianna

Great service but had bed bugs. Did refund stay and was understanding as these things do happen

Friends_and_family Family

2/10

Poor

27 May 2025

Merissa

Stayed for my husbands graduation at fort Jackson. Very convenient, but DIRTY! We found a cockroach in the bathroom and to fix the issue they moved us a door over…. It was around midnight and we were exhausted so I didn’t put up the fight, but I barely slept with how disgusting it felt. Just stay away. I actually feel bad for the employees. They seem to care but they have nothing to work with. I also had to have someone open our door each time to let us in because our key card wouldn’t work. Worst stay of my life.

6/10

Pleasant

23 May 2025

William PPR

Area not the greatest a lot of activity around

6/10

Pleasant

20 May 2025

Lisette

The microwave didn’t work

Business_and_leisure Family

6/10

Pleasant

18 May 2025

Candace

Price is affordable. Pool was out of service the whole time. Breakfast options minimal and not good customer service when you have to ask for assistance. Manager has refused to return my calls after multiple attempts regarding my unpleasant stay.

Leisure Family_with_children

8/10

Excellent

11 May 2025

Gill

Ease of checkin. Spacious king room.

6/10

Pleasant

11 May 2025

Janice

Mold on tub grout

6/10

Pleasant

10 May 2025

Verified traveler

Seemed to be a location with long-term guests. Bugs in the bathroom. Furnishings were worn.

Friends_and_family Family

6/10

Pleasant

08 May 2025

Tomeka

It was ghetto. TV didnt work properly. Staff response time to fix the TV was slow. Staff smoking weed on premises. And beer was left in the refrigerator. The people were friendly. And the hotel outside was damaged. Someone drove through the room. it was boarded up with wood. Smh!

Leisure Family

8/10

Excellent

08 May 2025

Dana

Staff was nice. Clean rooms. Good price. But pool ceiling needs repair and pool was too cold.

Business Family

6/10

Pleasant

02 May 2025

Abram

Overall was okay.

Leisure Family

4/10

Poor

02 May 2025

Miguel

The room I was check in was dirty and floor wasn’t clean and there was black mold inside the mattress so if you think about staying here check the mattress for black mold I was very upset and for being a comfort inn hotel i expect to be better I stay two nights and I won’t ever stay there and their was black reddish stein in on of the pillows.

Leisure Family_with_children

2/10

Poor

01 May 2025

Damian

Hooker haven

Leisure Family

6/10

Pleasant

30 Apr 2025

Edgar

Staff made no attempt to stem the noise in the hall.
Outside door beside my room would slam shut when used.

4/10

Poor

30 Apr 2025

Verified traveler

Building run down
Tv didn’t work had to change rooms
Tv channel selection was poor
Bed not comfortable

Partner

2/10

Poor

27 Apr 2025

Bryce

If you like drugs and hookers this is your place! If you’re staying with a family you will regret it!

6/10

Pleasant

27 Apr 2025

Jorelys

Las camas son muy buenas pero parte del servicio el fatal

2/10

Poor

27 Apr 2025

jennifer

Smells like ciggarettes and marijuana. I was put on 4th floor with 3 kids which is very unsafe when your alone and have random guys wandering halls. The pool area never had towels and had mold and the whole ceiling is peeling and that falls into the water. My room had no working phone, internet or tv and I was told I could not be moved to another room and with 3 kids. Blowdryer in bathroom didnt work either

Business Family_with_children

6/10

Pleasant

27 Apr 2025

Anthony

The property was not up to par with rates, felt unsafe, had an incident where one of my youth was harassed by a local guest. The staff was very pleasant and as helpful as they could with the resources provided. I would like to believe that things would get better. I’m a pastor and was here with part of my church for our convention. We had 9 Rooms rented out. Thank you to the staff for all their help.

Business