Red Roof Inn Columbia East

Red Roof Inn Columbia East - Ft Jackson

United States , Columbia - SC
Columbia, 7431 Nates Road
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100 reviews shown

2/10

Poor

14 Apr 2026

Misti

Room smelled like cigarette smoke.

2/10

Poor

13 Apr 2026

Andrew

My room didn't have bed bugs and was moderately clean, but other than that, I have nothing good to say about staying at this hotel and would not recommend it. The doorknob on the bathroom door was unscrewed and hanging down, the door itself had a massive hole in the bottom of it, apparently from a prior guest kicking it in to do who knows what. Other guests were extremely loud outside the rooms and in the parking lots until the very early hours of the morning (1 or 2 am) making it almost impossible to sleep. The A/C unit was also very loud and had to be turned off when trying to sleep, making the room hot. There was also a loud train that came by periodically and ambulance/police sirens transiting through the area could be heard all through the night. Overall it, didn't feel particularly safe. Hotel staff also were unable/unwilling to provide me with additional shower towels upon request. I am glad I was traveling solo and not with my family because they would have almost certainly made me leave the hotel to find somewhere else to stay. Not usually one to write bad reviews, but other potential guests need to be aware of these issues.

Self

4/10

Poor

12 Apr 2026

Brian

Hotel/motel has seen better days. So much work needs to be done to even bring this place up to average standards.

Self

6/10

Pleasant

29 Mar 2026

Molene

It was ok , housekeeper did not clean the room.

Family_with_children

4/10

Poor

22 Mar 2026

Solomon

I booked for free smoking room but the room (107) given to me was full of smoke. Moreover, the interior roof paintings was peeling off with algae growth.
I reported and was changed for me though.
There was poor reception from the lady on duty.

Partner

10/10

Exceptional

05 Nov 2025

James

Staff

2/10

Poor

29 Oct 2025

Jewell

You get what you pay for

6/10

Pleasant

26 Oct 2025

Kisha

The hotel wasn't bad just a lot of noise

Leisure Partner

2/10

Poor

22 Oct 2025

Aisha

It's not a kitchen and the ceiling is pilling and the room look like it's been flooded I will never come back again and they lied about pricing and it's a white lady she's try to get your room rubbed by the housekeeping don't bring your kid's and stayed away from here please don't come to red roof inn and they have people coming knocking on your door are you staying or leaving and you don't have your payment they won't let you in your room until you have your payment i have a child he's is autistic and they have my husband and me and our son standing outside because we didn't have the damn payment we told them we will pay u at 3:30pm 10/22/25 that's today we been here since September don't come to RED ROOF INN Columbia sc 29223 go to motel 6 Columbia sc 29223 and other hotels i hates here 1st shift is dirty white lady that works here lied to you so you can get put out and she will call the cops if you don't pay for your room and you are a family and you have a furry baby don't bring them please don't come here and they will treat you like you a your don't stay here and you paying don't waste your money here PLEASE DON'T COME TO RED ROOF INN DON'T COME TO RED ROOF INN PLEASE DON'T COME THEY have people that's on drugs really bad and they be letting them sleep on the steps and let them people stay in their rooms when they don't patly nothing that's not fair fu** this place go to MOTEL 6 COLUMBIA SC 29223

Family

2/10

Poor

19 Oct 2025

Chilsee

Completely terrible. I could list so many reasons.. will not ever be back to red roof

Business_and_leisure Family

6/10

Pleasant

30 Sep 2025

Amador

Good

Business_and_leisure Family

2/10

Poor

27 Aug 2025

Verified traveler

STAY AWAY!!!!

This place should be labeled as "Not Family Friendly", or "Lonely Truckers and Men Welcome Here". This place looks & smells like it's run by a slumlord. Local authorities should shut that brothel down!!

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Ianeta

I will stay here again.

Leisure Family

10/10

Exceptional

17 Jul 2025

asia

Every thing was gud

4/10

Poor

16 Jul 2025

Robert

Run away

The room stunk. Smelled like 50 ash trays. The ceiling was cracked, the tub was filthy, the bed was lumpy

Self

10/10

Exceptional

09 Jul 2025

bryan

Great

6/10

Pleasant

18 May 2025

Candace

Outside of property was nasty with a lot of cats

Leisure Family_with_children

4/10

Poor

09 May 2025

Yolanda

Not somewhere i will book again

10/10

Exceptional

29 Apr 2025

Jeannette

Room needs some basic maintenance and cleaning of "out of the ordinary" spots, but it is fine for a one-night stay with my pet. Comfortable bed; linens, pillows, towels and floor were clean with signs of wear. Local restaurant adjacent to the property has fantastic down-home cooking and there are plenty of chains nearby if you prefer. Staff was welcoming and professional. Would stay again.

Pet

6/10

Pleasant

25 Apr 2025

Jara

N/a

2/10

Poor

12 Apr 2025

Maria

It was a horrible experience first room had a sticky black stain between the beds and toilet didnt flush then second room didnt have a tv remote and the ac kept shutting off would not stay on no matter what settings we put it on

Business_and_leisure Family

4/10

Poor

09 Apr 2025

Charles

The room wsa barely adequat...the floor was dirty and very dated. Interestly I found the bed very comfortable! The area to walk pets was a mess! The staff was very nice!

Leisure Pet

2/10

Poor

31 Mar 2025

Arlanders

this place should be off you list of place to stay this was my place to stay. it was not as it look on picture. BAD BAD BAD

2/10

Poor

22 Mar 2025

Anna

Filthiest Hotel.

The room was so filthy. The floors hadn’t been mopped could see the show prints from previous stays, walls dirty, toilet never cleaned, bed sheets dirty. Filthiest hotel I have ever seen. Trash everywhere as if they don’t empty. When telling the clerk she didn’t really seem to care. She only cared about that I paid thru a third party.

Self

2/10

Poor

21 Mar 2025

Kaycee

I stayed with my husband, 2 kids and dogs while we were driving across country. We arrived and there was no one in the lobby, apparently the girl left early before the next girl arrived. The girl who arrived to start her shift (on time) was shocked to have a line waiting for her. We discovered dirty drug needs and paraphernalia in our room I was EXTREMELY upset by this as the safety hazard to my kids seemed pretty extreme. We spoke with the front desk girl who apologized profusely and switched our room (it was late and we could not switch hotels) the second room was also dirty and had rotting food in the fridge. There was banging on the walls and noises all hours of the night. The parking lot and dog area were ABSOLUTELY FILTHY there was a mattress and stove just sitting in the grass and TONS of trash. The next morning we spoke with manager who also apologized profusely. But in all reality there is zero excuse for the drug paraphernalia and the trash everywhere. You can tell from the outside they clearly do not take pride in the property.

Leisure Family_with_children

2/10

Poor

20 Mar 2025

Ginger

Everything about this property was dirty. The parking lot had trash. The stairwell smelled like urine. The entire area (outside and inside the room) smelled like pot. The rooms had dirty pillowcases. Even the area where I walked my dog was full of trash all the way around the property.

Leisure Pet

2/10

Poor

09 Mar 2025

Maureen

Stay away from this place. Room filthy and location feels unsafe

Leisure Pet

6/10

Pleasant

23 Feb 2025

Rajveeragandham

Nothing. Very noisy in night time. Hard to sleep. Hear so many noises at night.

2/10

Poor

22 Feb 2025

Rashawn

HORRIBLE EXPERIENCE

The cleanliness of the room was horrible. Me and my family had came down from panama city florida to see a relative graduate from the army so we ended up staying at red roof inn. Worst experience ever if i could give 0 stars i would honestly. I dont know how many times i seen roaches yes roaches!! Crawling up the walls the fridge was disgusting and dirty, the a/c unit only ranned cold air and no hot air. Which we was not aware that we had to use the weird thermostat on the wall to control the heat which we had to wait hours for the room to get warm mind you it was 30 something degrees outside and we had a newborn and toddler with us. The whole room was awful they honestly need to shut the whole hotel down if i was the owner that's not how i would run my business. NEVER AGAIN would i book with you guys.

Friends_and_family Family

2/10

Poor

17 Feb 2025

Alicia

Never again

Pet

8/10

Excellent

16 Feb 2025

lashae

Was good for the price

Business_and_leisure Self

6/10

Pleasant

15 Feb 2025

stacy

There was no heat in the room.

Leisure Self

4/10

Poor

07 Feb 2025

John

Room was ok, TV was horrible, ceiling has paint chips falling down, and the property is filled with trash, trash cans overflowing, will not stay again.

Leisure Pet

4/10

Poor

06 Dec 2024

Andre

The clearness of the place was disgusting. Very duty for a hotel room. Specially the bathroom.

Business Family

2/10

Poor

19 Nov 2024

Jose

This is not a place that you want to be.

2/10

Poor

30 Oct 2024

Mariana

DO NOT STAY

This place is terrible! Filthy and smell like weed, I don’t understand why this place still in business

4/10

Poor

19 Oct 2024

Johanna

The room seemed okay at first glance, until we went in the bathroom. Shower curtain had black stains on it, tub was dirty. We encountered 4-5 roaches throughout our stay. Never staying at a Red Roof Inn again.

Leisure Family

10/10

Exceptional

12 Oct 2024

Estelle

Love staying here . Thank you for your services. Staff was very nice and helpful.

Business

2/10

Poor

06 Oct 2024

Teal

Lousy stay but necessary

The hotel was not the cleanest and I was there for 3 nights. No one came to clean the room the entire time I was there. They have families staying and the children were very loud and running late at night screaming. There were others that partied right outside my door without any consideration for me or their noise level. I was without power for 6 days and needed a place to stay, but will not stay at the Red Roof Inn again.

Self

2/10

Poor

03 Oct 2024

Timothy

When we stayed at the property there was paint coming off the ceiling in our bed falling on into our bed people outside the hotel smoking weed trash all over the ground and a very dirty place dont look like pictures on website

Business_and_leisure Family

2/10

Poor

02 Oct 2024

Marvin

Hole in the door, key card did not work, tv did not work, everything was in horrible condition

Leisure

4/10

Poor

30 Sep 2024

Holly

We stayed here because many of the hotels were sold out Due to the hurricane. The staff was polite upon checkin. The grounds were not clean and the trash was over flowing. The room was basic but smelled like pet urine. The air conditioner didn’t work. It was a room That slept four but we were only allowed two bath towels. I was told this was standard and the laundry was closed at 6pm. There were three of us on the room and we had to share towels. It was a miserable night with the hot room. It was noisy and smelled like cigarette and pot smoke.

Friends_and_family Family

2/10

Poor

30 Sep 2024

Michael

Being charged for someone mistake

2/10

Poor

28 Sep 2024

Heather

The pictures on the site do not reflect the disrepair the property is in. So disgusting. Ceiling falling in, reeking of smoke (in a non-smoking room) stains all over the bedding, no towels available and everything needs fixed. We stayed a few hours only because we arrived late at night and needed to be up early. Only stayed one night. Manager gave a refund.

6/10

Pleasant

08 Sep 2024

cindi

Needs renovation

Business_and_leisure Family_with_children

6/10

Pleasant

16 Aug 2024

Ricardo

Customer service was rude

8/10

Excellent

16 Aug 2024

travis

I checked in a little late being closer to 11:00 at night but was still greeted with a smile and friendliness. The room was very clean and even the smell that sometimes you get that lingering hint of a mildew was all gone I think they went around and cleaned all the air conditioning units and it freshened up a lot I recommend to anybody looking for a simple affordable place to stay... this would be it. Thanks!

Business_and_leisure Self

4/10

Poor

09 Aug 2024

John

This property is in rough condition. Air conditioning barely functioned and toilet leaked.

Business Family

10/10

Exceptional

07 Aug 2024

Angela

Nice room and quiet stay

6/10

Pleasant

05 Aug 2024

Derrick

Need some up keep

4/10

Poor

04 Aug 2024

Gonzalo

Out dated and dirty. Shower wouldn’t drain and room smelled like smoke

Leisure Family

4/10

Poor

04 Aug 2024

Laura

This place needs a complete upgrade. Staff was friendly though and AC worked well. Our non smoking room smelled heavily of smoke, the toilet was not level, the paint is peeling.

Leisure Partner

4/10

Poor

04 Aug 2024

Jason

Would not stay here.. lights didn’t work, ceiling falling in and they tried to cancel my reservation because they overbooked

Leisure Family

2/10

Poor

04 Aug 2024

Ashley

first room was not clean. food container trash beside microwave. dead beetle on headboard of bed. luggage rack broken and laying on ground with chips and other food particles along the corner of baseboard by luggage rack. medicine bottle trash on floor behind door and bathroom sink had stains that weren’t cleaned after dumping something in sink. changed rooms easily- front desk staff was super helpful and friendly. second room had not been moped so stains on floor to be of some sort of food or drink spill. linens were clean, bathroom was clean. old property so reasonable for the area, however left before bedtime as i didn’t feel safe as my husband had to return home for flooding ( massive storm in the area). so i left as well.

Business Partner

6/10

Pleasant

28 Jul 2024

charles

Poor maintenance.

6/10

Pleasant

18 Jun 2024

Verified traveler

Little rough around the edges. There's definitely worse places but this place felt a little shady. There was some random homeless guy smoking in the back of the parking lot while we unloaded our stuff when we checked in at night who was singing and talking to himself just loitering. It was a place to sleep while in transit on the road and nothing more.

Friends_and_family Family

2/10

Poor

17 Jun 2024

Alexandra

I got what i paid for that’s for sure. Smelled like cigarette smoke, no toilet paper in our room, shower was FILTHY, toilet ran all night and the room was so hot but wait the air was SO LOUD you couldn’t run it.

8/10

Excellent

12 Jun 2024

Victoria

Wonderful employees!

The hotel clerk Trinity was absolute doll! When I arrived after driving for multiple days she couldn’t locate my reservation due to Hotel.com not providing it . Instead of just turning me away she spent over a hour assisting me with dealing with hotel.com it was truly refreshing The hospitality and understanding provided when telling hotel.com representative that booking it again when it’s already paid for is not acceptable service. When back in the area I will for sure stay in my trip this is the only hotel that kept at 100% not claiming it something other then what it is!

Partner

10/10

Exceptional

10 Jun 2024

Christopher

Clean

Business_and_leisure

8/10

Excellent

03 Jun 2024

Shelley

Comfy beds

The hotel looked dirty. The floors were dirty. Everything was old. Needs updating. Bed was comfy.

Partner

2/10

Poor

02 Jun 2024

Jonquetta

Made us leave cause my daughter had a accident

Leisure Family_with_children

10/10

Exceptional

21 May 2024

Jonquetta

Nice property

Leisure Family_with_children

10/10

Exceptional

20 May 2024

Jonquetta

Nice

10/10

Exceptional

15 May 2024

Jonquetta

Nice

10/10

Exceptional

15 May 2024

Jonquetta

It was nice

10/10

Exceptional

15 May 2024

Jonquetta

It was nice and quiet

Leisure Family

10/10

Exceptional

13 May 2024

Jonquetta

It was quiet…

4/10

Poor

29 Apr 2024

Olmis

The room smelled like a cigarette

4/10

Poor

10 Apr 2024

James A

The property is extreamly old and out dated. paint scratched on all doors, day light around entry door and a 1/2" gap at th bottom. Was to be a smook free room, but still smelled of smoke. In the photo it showed 2 chairs, one at the desk and a chair beside the bed. there were none and when inquired the desk said there were none to be gotton. The toilet may have been new but was not secured to the floor properly. I'll never stay at a Red Roof ever again and I'd recommend you taking them off your listing.

Business_and_leisure Family

10/10

Exceptional

08 Mar 2024

Tywea

No microwave in room loud music in front of room

Business Self

4/10

Poor

03 Mar 2024

Wendy

Won’t be back

The furnishings are worn out and disgusting. Bathtub severely damaging and unpleasant visually. Missing microwave. No room coffee. No morning breakfast seen at 6.15 next morning . Check in staff not informed enough for first day on job. Strong smell of smoked marijuana in registration area. The juice dispensing machine had “broke” sign on it and staff not aware of morning breakfast. Was not impressed with this stay

Partner

6/10

Pleasant

04 Feb 2024

Barbara

Connecting door to room next door allowed noise through. Other than noise from next door, room was comfortable.

Leisure

2/10

Poor

19 Jan 2024

Giovanni

This property is disgusting. Cigarette burns and stains on the dresser and sheets and bedding. This was supposed to be a non smoking room and was obviously smoked in. I left with my clothing smelling of cigarette smoke it was so bad. The first room they put us in was already occupied, thank god they had the deadbolt on because otherwise I probably would’ve had their dog chasing after me. The second room had a hole in the window covered by cardboard. Smelled like smoke. Shower was so dirty I didn’t even feel comfortable using it. Floor bubbling up and sticky, didn’t even take my socks off. No TV remote. Doors had to be forced open because they were so stuck. I’m honestly surprised I didn’t see any bugs. I understand that this isn’t meant to be a vacation destination, but we just needed somewhere to sleep overnight for a few hours on a roadtrip so we figured it would be simple and at least clean. It was 4am when we arrived and I couldn’t even fight the hotel staff anymore to try and get a better room but I have a feeling all the rooms are just as bad. (And this was supposed to be their “deluxe room”) Next time I’ll just spend the extra money to stay at a nicer brand hotel. If you’re looking for somewhere to do drugs like the people walking around outside then this is the place for you. But if you want a nice, clean, simple stay where you might feel somewhat safe and comfortable, look elsewhere and spend the extra 50 bucks to go to a larger and more reputable brand.

Leisure Pet

10/10

Exceptional

09 Nov 2023

Amanda

No bugs

The hotel staff was very friendly and helpful. The room was very clean. At dark the area outside was a little sketchy had some guy walk up and bum cigarettes and one guy was in the dumpster but I didn’t feel unsafe I had my daughter, grandson, sister and 3 nieces with me and never felt unsafe. Overall I would stay again if I needed to. Very convenient to stores and eating places. Also very close to Fort Jackson that was the main reason I was there to watch my son graduate bootcamp… No Bugs so super plus

Friends_and_family Family

8/10

Excellent

09 Nov 2023

Lula

IT WAS WONDERFUL

Friends_and_family Family

2/10

Poor

03 Nov 2023

Tammy

The bed was awful. It had bad wholes in it and you felt like you was sleeping on springs. And there was people walking all hours of the night. Did not sleep well

Leisure Family_with_children

2/10

Poor

02 Nov 2023

young

First night ok but out door smoking, loitering...
Second night find bed,my body plea bugs....
I got to pharmacy ,buy something kill stuffs

Partner

4/10

Poor

26 Oct 2023

Melissa

Unpleasant experience

Room was not thoroughly cleaned. No Tv remote, room phone was not connected to make call to front desk. Went to front desk and no one was available nor picked up phone when i called, twice. Had a very unpleasant experience.

Friends_and_family Family

2/10

Poor

20 Oct 2023

Adele

Hotel was nothing like the picture on their website. Ridiculously small room, of course, roaches. Peel and stick tiles on the floor, that were peeled up, musty, moldy, bed was atrocious. Holes in the walls/doors. The area around the hotel was riddled with drugs and it was sketchy. I would never in a million years go back there.

Business_and_leisure Partner

10/10

Exceptional

19 Sep 2023

Chuna

Good service

Business_and_leisure Family

2/10

Poor

13 Sep 2023

Dorothy

Nightmare

Horrible this place should not be on hotels .com...its not safe and it smells..the only good yhing were the people at yhe desk...its a death trap...dont stay here..lot lizzards everywhere

Friends_and_family Family

10/10

Exceptional

10 Aug 2023

Ericka

Not enough towels or pillows

Business_and_leisure Partner

8/10

Excellent

26 Jul 2023

Jerry

It met needs. I'm thankful.

Leisure Partner

2/10

Poor

18 Jul 2023

Verified traveler

Dirty, Filthy, Mold and Bugs

We were welcome by nice lady but that was only good thing about this motel, sheets were dirty followed by dirty towels and filthy pillow. Also not to forgot fridge and nonworking tv, mildew smell from beds as if dirty sheets were not bed enough, little to NO WIFI. We did found a bug but first we assume its because hot summer in south but introduce with more when it rain later that evening.

Friends_and_family Family

2/10

Poor

12 Jul 2023

Thomas

Disgusting

Check in was ok room was old was not that clean once the ac was turned on cockroaches started coming out all across the room. Look like prostitution is at this hotel and drug dealers too while trying to get a refund girls with basically no clothes kept walking in and out or around the office

Business

2/10

Poor

29 Jun 2023

Nicola

0 Star

The bed was way past it’s prime you could feel the springs. I found someone’s shaving cap on the shower. Someone’s car was broke into right in front of me. The attendant was beyond rude and unprofessional

Friends_and_family Family

2/10

Poor

25 Jun 2023

John

Stay away

We stop here while passing through for a really quick sleep only was there about 8 hours(thank goodness) the bathroom there was mold all behind the toilet and my wife said she felt like it was gonna collapse when she sat down. The ceiling in the sleeping area was falling down this room overall was in bad need of repair. We will not be staying here again

Partner

2/10

Poor

07 May 2023

Daniel

It is in a great location, but that's the only good thing. The property is old and outdated

Business Family_with_children

4/10

Poor

21 Apr 2023

Mariana

The staff at the front desk were really nice but that as much as I can complement the place.

Leisure Pet

6/10

Pleasant

10 Apr 2023

Elik

No words

Business Family

4/10

Poor

21 Feb 2023

Mary

This motel has a good location, right off the interstate, and the room was clean and spacious. However, the bed was old and lumpy, and the room was hot! We thought that was because we were in South Carolina. We turned on the AC, but it was very loud and rattled too much for us to sleep. The AC unit also said it provided heat, so we didn't think about there being another heat source, until the next day when we checked out and I mentioned that it was hot in our room. The clerk said, "Oh, the heat must have been on in your room," and she and another clerk there laughed. It turned out that there was another heating source. It must have been set at 80 degrees!

Leisure Pet

2/10

Poor

10 Feb 2023

William

Property was very run down. Rooms were clean, but place needs to be updated.

Leisure Pet

8/10

Excellent

27 Dec 2022

Gregory

Not bad had a pleasant stay.

Leisure

2/10

Poor

31 Oct 2022

Bruce

Property was old. The room we we put in was supposed to be handicap accessable. It was not.

Leisure Family

6/10

Pleasant

24 Oct 2022

Dale

Great customer service.

Customer service was great. Lady made you feel at home and answered all your questions that you had. There was issues with the room, from leaking faucet and old mattress that needed to be replace.

Business

2/10

Poor

23 Oct 2022

James

Arrived at11:30 pm, was told they were sold out, and didn’t even have our reservation even after showing them our documentation. Tried app to find another location, but couldn’t schedule anything for the night of the 22nd anymore!

Leisure Family

2/10

Poor

08 Oct 2022

jasemine

never again

tub dirty while room dirty people hanging in the parking lot all night long

Friends_and_family Family

8/10

Excellent

19 Sep 2022

Rodney

Affordable prices, am with no issues. The rooms were dated but clean. I enjoyed my stay.

Leisure Partner

4/10

Poor

23 Jun 2022

Oren

Smoking party outside our room

Been here before, had gone downhill.
Toilet rocked, bedspread had burn holes & stains, my side of king bed broken down enough that I thought I might roll out, ac unit extremely noisy. Worst was upon arriving back from dinner about 10:15 pm other guests were set up in folding chairs in the parking spot immediately next to our car out front of our room having a smoking and arguing party until 12:30 am. Had we asked them for quiet or called the front desk we would have feared for a keyed car or would have had to change rooms.

Partner

4/10

Poor

04 Jun 2022

Verified traveler

It served its purpose a place to sleep, but wouldn’t return. Cleanliness was not up to par, it had a weird smell, ceiling was patched up.

Self