Name: Baymont By Wyndham Columbia Fort Jackson
Address: 240 East Exchange Blvd, Columbia, 29209, US

2/10

Poor

22 Jul 2026

Cara

Thankfully I just needed somewhere to sleep before getting back on the road …. Hotel had roaches found a cap to a needle in the bathroom hair in the tub tv didn’t work no ice buckets was given a garbage bag for ice vending machine didn’t even distribute the right products

10/10

Exceptional

19 Jul 2026

Marion

Cold air conditioner

4/10

Poor

12 Jul 2026

Donte

this property immediately had crime scene feelings
caution tape laying around holes in walls old and out dated carpet and furniture ice machine had mold everywhere tape holding it together pool horrible i asked for my money back they said a manager had to do it and refused i had to go to walmart and get a sleeping bag to put on the bed

Business Self

10/10

Exceptional

06 Jul 2026

Teryce

Great job

4/10

Poor

04 Jul 2026

Ellen

Room was good ,staff was nice.
However there was not 1 coffee cup in the morning. They checked all the cupboards. How do you run out of coffee cups when you serve breakfast? Went down 1/2 hour later and asked if they got any and they did not. No glasses in the room, no coffee maker. Not sure of clientele outside of motel.

Partner

8/10

Excellent

24 Jun 2026

Thomas

It was good for my needs.

Self

2/10

Poor

22 Jun 2026

Danette

The worst part of our experience was having the key card not work in the morning (no, it was not de-magnetized by anything-we suspect the property deactivates the cards around 8:00 AM). Then, we go to the front desk to get the keycard working again and must wait 45 minutes for a staff member to return to the desk. The hotel staff left the front desk unmanned to go off-site and we had to delay our departure by 45 minutes. We tried calling the hotel number only to hear the phone at the front desk ring and ring as we stood there waiting for someone to come help us.

Breakfast was slim pickings. There were literally two bagels and two mini muffins. The cereal was practically empty. There were a few yogurts.

The room was clean and comfortable, but if you need staff for anything-good luck finding them.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Pamela

Room looked like it had ongoing repairs that are unfinished. Breakfast had a worker that was loud and a little rude but didn’t refill breakfast items and continued to eat his own. Staff was friendly otherwise, bed was comfortable and room was clean.

Partner

10/10

Exceptional

14 Jun 2026

Hallie

Very clean and very nice staff. Will stay there again!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Kathrina

Great service great ac good vibes

Family_with_children

2/10

Poor

12 Jun 2026

Mariama sarjoh

Air conditioning

Family

2/10

Poor

31 May 2026

Lorrie

The room was very musty.. the carpet by the heating/air unit was pulled back like it had been wet. It was totally stained and gross. There was some kind of greasy stuff on the table between the beds and the light between the beds. I have terrible allergies so we left and did not even stay the night! The gentleman bed hind the desk was not very helpful at all! No refund was offered, he told me to go online and get it.

Partner

4/10

Poor

30 May 2026

James

Checking in was chaotic. Assigned to three different rooms to find one prepared.

Breakfast was coffee.

Partner

8/10

Excellent

25 May 2026

Janice

Workers were friendly. Breakfast the first day was nice. Went out for breakfast on the second day at 8:50 am and there wasn’t anything. I thought it was a little early to close it down. The pool wasn’t open. The entire hotel reeked of pot the whole 3 days we were there. It was almost like it was being put through the ventilation system.

Partner

10/10

Exceptional

22 May 2026

Wanda

I was in town couple days, found this at last minute. Free breakfast, micro and frig. Food eat next day. Will book with them again next time I'm in town

Self

6/10

Pleasant

17 May 2026

Kimberly

The staff was excellent but my room had roaches. It was a roach in my bed which led me having to switch rooms. They need to spray for bugs. I will not be returning

Friends_and_family Family

4/10

Poor

16 May 2026

Rhea

This was one of my worst hotel stays. I felt bad for the staff as they tried very hard to be polite and apologetic when the key card had to be reprogrammed at least 10 times because it would not open our door, the no buffet breakfast one day because they forgot to pick up the supplies, the no coffee one day because they forgot to take it out of the freezer to defrost, the banged up walls in the hallways, furniture in our room that was missing drawers, marked up and dingy. The positive-the beds were comfortable, the bathrooms were clean and it was cheap..but you get what you pay for.

Partner

2/10

Poor

09 May 2026

Anna

Stay away!! Mold, bugs, smoking in rooms, ripped out smoke alarms, dirty bedding, dirty towels and hair in the sinks, broken shower knobs. This hotel should be shut down!

Family_with_children

8/10

Excellent

29 Apr 2026

Gloria

I don't underdstand that when it is a handicap room and it has a tub why they don;t provide a shower chair so you can sit on something.

Partner

6/10

Pleasant

24 Apr 2026

MARIA SOCORRO CARRAZCO

Esperaba un horario de desayuno, fue lo que buscaba y nunca pude ver un desayuno en toda mi estancia, estoy agradecida de haber podido dormir bien

Family

2/10

Poor

23 Apr 2026

Donald

Only one light worked in the room
Leak in ceiling in bathroom and door lnob falling off

Self

2/10

Poor

12 Apr 2026

Enitan

This Location need total renovation. Floors are really bad and squeaking. Room furniture's are old and nasty looking. Please don't be deceived about their breakfast.

Self

8/10

Excellent

10 Apr 2026

Jennifer

There was some water damage in the bathroom, cealing above the shower head. Other then that it was pretty clean.

Family_with_children

2/10

Poor

09 Apr 2026

Dwight

DONT DO IT!! The hotel is disgusting. Roaches in the rooms. Dirty stinky torn carpet. Doors dont work, pieces falling all down the halls. Rooms stink like smoke and must. Staff has zero clue how to provide any type of customer service. Towels, wash cloths, blankets and breakfast unavailable. (We has a suite with 3 people and had to purchase our own towrls and linens. Did not provide breakfast because they dont have a working fridge. For $200 a night is absolutely absurd. Will be filIng formal complaint with BBB.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

arunjay

Good for 1 night stay ..few options for breakfast..location is very close yo I77

Family_with_children

4/10

Poor

04 Apr 2026

Brenda L

This property is poorly maintained. I was in Room 305. The room had no telephone. The water was turned off on the morning of April 2, 2026, and guests were not notified. Because there are no telephones in the rooms, we couldn't call the front desk. When I went to the front desk to inquire about the water being turned off, I was told that there was an \"emergency\" and the water would be back on when I returned to my room later that day. I was told that NO Baymont by Wyndham Hotels have telephones in their rooms.
There was a broken drawer in the chest of drawers. There was no chair to sit at the desk, and there was no outlet to plug in technology (cell phone/computer). The wall plugs were very loose, and it was hard to keep the plugs in them. The bathtub did not have a rubber bath mat, which made the bottom of the bathtub slippery and could cause a fall. There was no stopper in the sink or bathtub. The curtains were torn and had holes in them. They were also dusty. At check-out, the representative did not greet me or ask about my stay, but told me to drop my key in a box on the counter. This was not a pleasant stay. I want to be reimbursed for not having access to running water during my stay.

Self

2/10

Poor

03 Apr 2026

Brian

I was put into a room that should have been marked as a Do not rent (DNR). No toilet seat, tiles cracked so we had to wear shoes otherwise we would get cut by the tiles. Also the room was musty smelling. Took an hour to check in. Other rooms they tried to give us had no air conditioning and the other was under construction. Only stayed for 4 hours. Was promised we would be compensated but never heard back from the hotel. Now when I call the property no one answers. Please help us resolve this.

6/10

Pleasant

01 Apr 2026

Meshach

Couldnt change AC temperature

Self

2/10

Poor

30 Mar 2026

Grace

This was the worst hotel ever. Nothing was working. No ice. No coffee. No clean rooms terribly upsetting. WON'T BE BACK.

Friends_and_family Friends

2/10

Poor

30 Mar 2026

Grace

This was a terrible experience. No rooms were cleaned we were assigned 3 different rooms before we got one that was actually clean and ready to use. No towels etc. We just picked up what we needed from the cleaning cart. No coffee. Out or order for 3 days. The window check in person. Finally just hid so as not to answer complaints. No ice. Machine was working. Rooms smelled of Marijuana . NEVER COming BACK. TERRIBLE..

Friends_and_family Friends

2/10

Poor

24 Mar 2026

Graham

When we attempted to join the internet, the box to require a password would not open. Eventually, the employee on reception duty, was able to connect both our iPads to the system. We stayed connected for the evening ,but the connection was lost after midnight.
The remote for the TV was broken and would only work if held together by one hand.
The Hotel had no spares.
The batroom had only 2 bath towels, small in size and very thin.
The overall impression was one of a hotel in financial difficulty.

Partner

8/10

Excellent

24 Mar 2026

PANCHETA

We were there for two nights to attend my son graduation. There was no microwave in the room when we arrived and I went to front desk to ask about it. We eventually got permission from one guy at the front desk to take the one in the lobby after our third trip to the front desk to inquire about it. We saw a big flying roach on the wall, my sis had to kill it. Everything went smoothly after that.

Family

6/10

Pleasant

23 Mar 2026

Dawnya

For the hot breakfast you did get thin bacon and coffee- nothing else hot(waffle maker broken) room was old and smelled stale. Had to keep the window open to air out. FYI if you have children-no barriers over windows! Fixture were all rusty and vent fan was falling down inside shower

Family

10/10

Exceptional

23 Mar 2026

Crystal

Close to highway and restaurants.

Family_with_children

4/10

Poor

22 Mar 2026

Bruce

The only good thing about this hotel was the appearance outside was great. Inside the lobby it was good but my room had a hole in the wall where work must have been done to the bathtub plumbing. The piece cut out was still leaning up against the wall. Had one hanger, one bath towel and the internet sucked badly. Hardly could use it. Breakfast only had white bread, waffle maker was broken, juice watered down. The danish was good and the bacon was good. No eggs though. I best I could say about this play, the price was reasonable and it was clean in the room. It does need a lot of tender-loving care to get back up to standard.

Friends_and_family Friends

4/10

Poor

22 Mar 2026

christopher m

The gym was equipped. Breakfast was non-existent. Shower was rough to say the least.

Self

2/10

Poor

21 Mar 2026

Robert

No one at front desk when I arrived.
Room had no smoke detector.
Room items were all beat up and peeling.
Shower did not have a handle to turn it on.

Friends_and_family Family

4/10

Poor

20 Mar 2026

LOUIS

Tired hotel, not what I expected from a Trade Named Hotel.
No place to hang clothing, Ironing board provided no iron, Ice machine in pieces, it's been broken long time. Smoke detector missing in room, waffle iron broken been awhile, articles of food and clothing in hallways and elevator.

Business

8/10

Excellent

16 Mar 2026

james

gym equipment did not work.

10/10

Exceptional

13 Mar 2026

Clay

Awesome staff!

2/10

Poor

07 Mar 2026

Latonya

The older black guy was lying in the sofa watching family feud when I arrived not at the desk so I ring the bell instructed by the sign. He yellled “what you want”. I was so confused so I told him I needed to check in. He came around to the desk and began banging the computer mouse on the desk saying it doesn’t work. He told me he can’t do anything because the mouse doesn’t work. I asked him what that means because I already paid for my room before I arrived. He called some guy on the phone and he was instructed to keep trying, take the batteries out and replace them and keep trying. We stood there over 6 minutes watching him take the batteries out and continuously replace them incorrectly. Finally we told him to turn the battery the other way and it worked. Some girl walks up and tells him to give her another room key because she left one in the room and the one she had with her isn’t working. So without even checking to verify that she actually occupied that room he gave her a key to the room. The furniture in the rooms is outdated, mold in the showers, holes in the walls and stand in the bed sheets. He told us breakfast starts at 6:30 am when we arrived downstairs at 7:10 am the breakfast area was completely empty just like the night before when we checked in. There was never any breakfast nothing to eat or drink. The same guy was sitting behind the desk eating a muffin. Also the ice machines weren’t working

Partner

4/10

Poor

07 Mar 2026

Lucinda

No remote for the television in the room. The internet would not connect. No breakfast available even though it was advertised as including breakfast . Coffee available but no cups. Would not recommend.

8/10

Excellent

04 Mar 2026

Nancy

I didn't make use of the gym or pool. One day. The desk area was generous, as was the size of the toom

Self

10/10

Exceptional

28 Feb 2026

Melissa

Everything was great

Friends_and_family Family

2/10

Poor

22 Feb 2026

Lori

Blah

2/10

Poor

20 Feb 2026

Stephen Michael

Everything was broken, damaged, or dirty. At least the bed was comfy.

2/10

Poor

15 Feb 2026

Darnell

The room was ok. Staff was slack. Two out of three front desk personnel were very bad. One could not do anything until the lady showed up, and insulted my husband who asked a simple question,by calling him a hot head, when he wanted him to conduct business in the front office instead of sitting in the lobby. The younger guy was nice and helpful. Wish he was around for all communication.She came in could not see, or find her contacts. Was not ready to work two days straight at 7am. Said she didn't have her contacts in and couldn't see the computer. Seemed upset that I had questions when she came in. Black stuff was in frosted flakes two days in a row

4/10

Poor

13 Feb 2026

Shennen

Rooms were old, dirty and dingy. The couch bed (suite) was nasty. We brought in our own comforter for our son.
First floor stunk of pot! Inside, entire floor. We had to walk around it and take stairs to avoid with kids.
Rough stay.

10/10

Exceptional

05 Feb 2026

Sophia

Yes room was clean and the staff is nice

Partner

6/10

Pleasant

31 Jan 2026

Jaime Lyn

The room was clean. Staff lady at check in was very nice and polite. Only thing i had a problem was checking out with the staff member. I checked out a day early due to incoming storm weather approaching, so my flight changed to a day beofre for departure. I should be refunded my last night since i did check out at 330am 30Jan2026. She wouldn't credit it back. So I want to make a complaint on that. Also, she was sleeping on the job. I had to wake her up.

Business_and_leisure Partner

2/10

Poor

26 Jan 2026

Malik

I had blood on my towels and I only get back 30 percent. The person could have had aids

Friends_and_family Family

2/10

Poor

20 Jan 2026

Shelton

Room that i booked was not available so i had to downgrade without any reimbursement. The room i was moved to didn't have heat. I had to relocate to another room after that. On top of all that the next morning there was no breakfast. Horrible experience!!!

Self

6/10

Pleasant

19 Jan 2026

Wilfredo E Rojas

Building need more maintenance. Poor .

Leisure Self

10/10

Exceptional

19 Jan 2026

Walter

Rooms were nice and the checking was fast and easy.

Leisure Family

4/10

Poor

18 Jan 2026

Radames

This hotel has not been updated since the year of the flood so I envy the staff who tidied the room as best they could. Room was cleaned professionally daily, but we were entitled to breakfast which we did not get for four days because of some refrigeration issue AND they had no milk or PLATES for the first day even. We had to pay for breakfast elsewhere which we did not anticipate in our budget.
After we paid via Expedia, we still had to pay a $50 fee which we did get back upon check out.

Business Partner

4/10

Poor

13 Jan 2026

Dan

Safety concern. I turned on the lamp while lying in bed. It wouldn’t turn on, so I reached up to turn the bulb (without looking for the bulb) I touched a wire from a broken bulb. I got a shock.

When checking out there was no one at the desk, even after ringing the bell. So I dropped off my key in the bowl on the desk and left.

Leisure Self

10/10

Exceptional

13 Jan 2026

steve

Friendly staff, clean and quiet

Business

10/10

Exceptional

28 Dec 2025

Juan

Excellent, very attentive staff, delicious breakfast

Business Family

8/10

Excellent

27 Dec 2025

Scott

This is a budget hotel so expectations matter. The room was adequate and clean. The guy at the front desk was really pleasant and efficient. Breakfast was reasonable considering it was included in the price. I would stay here again.

Leisure Partner

2/10

Poor

19 Dec 2025

Tenisa

The staff were very friendly. The room had roaches and my blanket had cigarette burn holes on it. My room smelt like smoke and it was supposed to be a no smoke room. The rooms and the entire building needs maintenance.

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Titania

Great staff

Friends_and_family Family

2/10

Poor

14 Dec 2025

Dallas

The hotel was nasty the walls were falling apart there’s soft spots in the floor the hotel was just not what I expected from a Wyndham hotel

Business Self

2/10

Poor

10 Dec 2025

Michelle

Mold, bugs, urine, feces, and drugs present.

Friends_and_family Family

2/10

Poor

09 Dec 2025

Lakeshia

The microwave or the refrigerator worked. They didn’t clean properly.

Partner

8/10

Excellent

09 Dec 2025

Nancy

Room was good, but not as accessible as some. Breakfast had fruit available which is always nice

Self

10/10

Exceptional

08 Dec 2025

Patricia

Room was pleasantly clean.

8/10

Excellent

08 Dec 2025

Michael

Staff was courteous

Partner

10/10

Exceptional

07 Dec 2025

Edward

Yes

Business_and_leisure Partner

6/10

Pleasant

07 Dec 2025

Mary

We were content with our stay until we wanted to enjoy the complimentary breakfast. There were no cups for the coffee, the place was busy and everyone was disappointed. The owner of the hotel was running the front desk, I asked for a receipt for my stay and was reprimanded for booking it through a third party because according to him the establishment only get paid part of the money. The owner also yelled at a guest for taking 3 pieces of toast, saying that restaurants would only give you 2 and that the guest was being greedy. The owner was extremely rude.

2/10

Poor

05 Dec 2025

Alexis

If I could leave 0 stars I would. As soon as I walked into my hotel room I saw a huge COCKROACH on the wall. I spoke to the guy in the front desk and he was not apologetic at all. I requested a refund and they refused to issue me a refund. Don't book here unless you're willing to risk taking cockroaches back to your home.

10/10

Exceptional

03 Dec 2025

Aidaliz

Clean, breakfast was good, but the second day I went to eat with my family around 8am and everything was gone. Only one tray or eggs and bacon for so many guesses is unacceptable. I asked the lady at the reception and she told me that she is working solo and that was it. Tbh she needed help.

4/10

Poor

03 Dec 2025

Aidaliz

There was not hot water, refrigerator was making noise, I hear everything from outside and my blanket had a blood stain.

Leisure Family

6/10

Pleasant

01 Dec 2025

Terece

I stayed here this past Spring. I thought I was booking same hotel with a different location. I’m not from SC. The location and price were exactly what I needed for this last minute booking. Close to restaurants and plenty of shopping plazas. However, I was seeking shelter when I realized it was the same location. Breakfast was an improvement. The waffle maker was up and running. They also offered eggs, bacon, muffins, danishes, toast, juice, milk, and coffee. Still no lids for the coffee cups. The room was worst than the last time. Water damage over the tub, cracked floor tiles, stained toilet seat, rusted door frame, stained carpet, no microwave, no refrigerator, stained bed linens. I would submit images but there is no link. I wasn’t comfortable! I was awaken by a man next door vomiting around 3 AM. I had to turn music on to fall asleep.

Business_and_leisure Family

6/10

Pleasant

30 Nov 2025

Kinslee

Furniture was broken. Bad smell

Friends_and_family Friends

4/10

Poor

30 Nov 2025

Julie

Very dusty, hole in shower, exhausting shower wasn’t working and it was full of dust, iron didn’t work no remote for TV. Didn’t know it wasn’t going to be a phone in a room. hallway had an odor on the second floor.

Leisure Partner

8/10

Excellent

29 Nov 2025

Titania

Great staff

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Deion

Yes

Business

4/10

Poor

28 Nov 2025

Torres

The first room they gave me smelled like feet, tv was leaning on the dresser instead of the wall, A/C didn’t work. 2nd room had a slight odor.

Business

6/10

Pleasant

25 Nov 2025

Donald

Headboard was missing a panel with adhesive exposed. The elevator looked greasey. Breakfast despite saying eggs and waffles -- most disappointingly was cereal with no bowls provided.

Sort of the reason we went with this one.

Business

2/10

Poor

25 Nov 2025

Philip

The room was very old and run down. Not clean at all. Almost all the towels had stains and were not clean. Only stayed one night out of two. I was told I wouldn’t be charged for the second night, but still was.

6/10

Pleasant

23 Nov 2025

Marilu

I believe the room could have been in better condition, the air conditioner did not work properly, we didn’t have enough towels available. The curtains were ripped, there was no phone available to be able to connect with the service desk and the usb ports did not function. I believe the experience should have been better.

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Mark

“Free” breakfast was overpriced. Simple stuff (like no salt & pepper, not to mention other missing items, like a meat offering in the chafing dish next to the scrambled eggs). Not like dish was dirty because it had been emptied. Looked like nothing had ever been in it yet, at 7:45 AM (opened at 6:30). Room was cheap enough that I could buy breakfast elsewhere & be OK with overall stay.

2/10

Poor

21 Nov 2025

Mark

We moved to a total of 3 rooms. The bathroom door on the first room did not close into the frame. The second room had the lock broken out on the bathroom door and the floor was rotted out near the air conditioner. We gave up upon being assigned our 3rd room because the bathroom door at least closed. But the room was completely missing the smoke detector (major safety violation), the microwave was filthy and the room safe was not functional. All of the room outlets were loose and the room phone did not work. On our second night there was no towels left in the room and we had to go to the desk to ask for some. We were told that they were out of regular towels and have us threadbare pool towels that look like they should have been replaced 15 years ago. The same problem happened with the towels on the 3rd night. The condition of the entire hotel indicates that it has been neglected for years.

Friends_and_family Family

4/10

Poor

21 Nov 2025

Miranda L

Hotel was fairly quiet considering the busy area and events, which was nice. However, cleaning was bare minimum-clean bedding and towels. Multiple stains on the carpet, emergency light signal taped to the wall, smoke detector missing, drapes were filthy, window bracket was broken difficult to open/close, toilet rocked, tiles and grout cracked, tv remote had good batteries but did not work, splashes of who knows what on the walls and visible part of bed frame, I'm not sure the carpet had even been vacuumed. Hallways reaked of cigarette smoke.

Business_and_leisure Self

10/10

Exceptional

20 Nov 2025

Krystin

The rooms were clean, staff was great, they let us stay in our cold room u

8/10

Excellent

18 Nov 2025

sumr soudi

clean spacious room; friendly greeting staff

10/10

Exceptional

16 Nov 2025

Greg

clean room

Business

8/10

Excellent

16 Nov 2025

Mark

Easy overnight stopover with a quick meal within walking distance.

Leisure Friends

2/10

Poor

15 Nov 2025

Terry

Room was in a complete need of a renovation. There was no breakfast. All we got was lame excuses from the staff. Fridge is broken, toaster is broken, delivery man didn't show up. I asked for an email from the manager and never got one.

Leisure Partner

8/10

Excellent

09 Nov 2025

Aubrey

Parking was good and a lot of space

Business Self

10/10

Exceptional

07 Nov 2025

Miguel

Very good 10

6/10

Pleasant

07 Nov 2025

Sandra

Room was clean but could have used a few repairs.

Friends_and_family Family

6/10

Pleasant

06 Nov 2025

Allan

internet sucked. bathroom condition old

2/10

Poor

04 Nov 2025

Jodie

The room was falling apart (shower head leaked everywhere and was falling out of the wall and closet doors weren’t even attached). There was a pair of someone else’s underwear on the lamp stand. The toilet was plug when we arrived and called for assistance with nobody coming to help so we had to go down and they just gave us plunger to do it ourselves. The property was supposed to be non smoking but the whole place including our room smelled like marijuana. We will never stay at another baymont again!!!

Leisure Family

6/10

Pleasant

04 Nov 2025

Barbara

Television did not work

8/10

Excellent

03 Nov 2025

Richard

Nice place to do an overnight stay, and easy access

Partner

2/10

Poor

01 Nov 2025

Rustam

Hotel is ok but guy at front desk asked 100$ deposit after that someone started to use my card on some kind of website hopefully hotel management investigate their workers and make sure costumers are safe I end up canceling my card

8/10

Excellent

01 Nov 2025

Heather

Stay was nice the staff was great good clean room for the price

Leisure Family

8/10

Excellent

01 Nov 2025

Martha Julia Valtierra

Continent breakfast amazing
Parking lot accessible
Clean room ok
Staffing great

2/10