Candlewood Suites Columbia-Ft. Jackson

10/10

Exceptional

09 Feb 2026

Levone

The receptionist was so kind and helpful, we need that kind of professional personal

Business Self

4/10

Poor

03 Feb 2026

Donell

charged me for services not recieved.

Leisure Family

10/10

Exceptional

14 Jan 2026

Melissa

Easy check in and check out and it was clean and comfortable. Just what I was looking for in a quick overnight stay.

Self

10/10

Exceptional

16 Dec 2025

Vicki

First time staying here but was impressed with the quality of the hotel room would recommend

10/10

Exceptional

09 Dec 2025

David

I was a nice property with a very comfortable room!

Business

6/10

Pleasant

27 Nov 2025

Shinu

I came here for my husbands basic training graduation and although the room being absolutely gorgeous, the room had roaches. The pool was freezing cold and it was dirty. The water was very murky. The rooms are gorgeous and staff was pleasant but the roaches and pool upkeep ruined the stay

Business_and_leisure Family_with_children

4/10

Poor

28 Oct 2025

Gillian

This property served its purpose for my visit however, it was not clean. Mold in the shower and we saw a couple tiny roaches in the kitchen. The staff was polite and the grounds were kept clean. The surrounding area was convenient and we felt safe. Most of the guests are travel construction crews so the parking lot was full of trucks every evening. 10 minute drive to Ft. Jackson.

Family

10/10

Exceptional

15 Oct 2025

Rosina

Thank you very much for your service.

Business Family_with_children

2/10

Poor

12 Oct 2025

Tonyelle

This was the worst Candlewood Suites we've ever stayed. The linens in the King Suite were literally molding, particularly the pillow cases. The bathroom was not clean and the provided bath soap was empty with the normally locked wall mount barely hanging on.
The front desk did provide some mew linens, but claimed was washing so it would be at least an hour, so we went without.
The next morning, went to make coffee in kitchenette and was met by roach on table top

Business_and_leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Jacob

Quiet

Leisure Self

10/10

Exceptional

05 Sep 2025

Dwane

Hotel is in a great location, staff was very pleasant and friendly and the room was comfortable and met all of my needs

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Verified traveler

Great place to stay

Absolutely loved my stay. Very clean and modern. Just recommend a better water heater. The water is warm/hot but it's not HOT.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Stephanie

Very tentative

10/10

Exceptional

05 Aug 2025

Lotoya

I like that it was close to the restaurants.

Business Family

6/10

Pleasant

23 Jun 2025

Theresa

That it was quiet and easy to park. I didn’t like the fact that I posted for a double queen room I and I was given a king room and told because I booked late they only had that one left and that was a lie I booked months in advance and they were trying to take the payment way before I was suppose to check in at 11 am and I wasn’t suppose to check in at 4pm and I feel like they were not very helpful at all and still has not refunded my deposit….

Business_and_leisure Family

10/10

Exceptional

23 May 2025

catherine

Staff available and helpful

Leisure Pet

6/10

Pleasant

15 May 2025

Carlos

It was a good stay but the air in room didn’t work properly. Also I left my bags closed and when I got back to the room they were opened

Business_and_leisure Self

10/10

Exceptional

29 Mar 2025

Pamla

Peaches

Great stay !!!

Friends_and_family Family

6/10

Pleasant

29 Mar 2025

Carla

Mixed Experience – Friendly Staff but Poor Room Cleanliness

The front desk staff was welcoming and friendly, which was a great first impression. However, the cleanliness of the room itself was disappointing. Unfortunately, the issues made for a less-than-relaxing stay.

Business Self

6/10

Pleasant

29 Mar 2025

Ryan

Last minute chose. Could use some updating, no breakfast.

10/10

Exceptional

29 Mar 2025

Junior

Candlewood suites Hotel Columbia/ fort Jackson is the best hotel, the place is safe, easy parking etc.

10/10

Exceptional

23 Mar 2025

Abigail

This awesome and comfortable stay nice and clean definitely will be back

Friends_and_family Friends

10/10

Exceptional

16 Mar 2025

Jorge

Five stars

Everything was clean and great

Business Family

6/10

Pleasant

13 Mar 2025

Verified traveler

Outlets didn’t work when I arrived, multiple bugs were found coming out of the walls, and the room smelled really strange.

Business

2/10

Poor

19 Jan 2025

Santauna

Refund please

I paid for a king room with pull out sofa, I was give a queen room without a sofa.
The room was VERY poorly cleaned.
The was only one small pot in the kitchen.
MOST of all I woke up around 4am to get me a bottled water just to find ROACHES crawling on the counters. I was able to get a small clip, 2 of them got away before I could record them. I would really like a refund, that was the worse hotel stay I have had.

Partner

10/10

Exceptional

13 Jan 2025

Raymond

This was a GREAT CHOICE for us. The staff was EXCELLENT and the room was large enough for us three guys on our way to FL. We will come again next year.

10/10

Exceptional

28 Dec 2024

Gary

Everything was clean, functional and as it should be. I would stay there again despite no breakfast

Leisure

10/10

Exceptional

22 Dec 2024

Yoko

Very nice room setting.

10/10

Exceptional

08 Dec 2024

Jason

Was a good place to stay.

Business Self

8/10

Excellent

30 Nov 2024

Sabrina

I enjoyed my stay for the night with my dog. They’re very pet friendly and even gave him some treats when we checked in. There’s just no grassy areas for a dog to relieve themselves around the property. We did have to walk a bit out of the way at night, which was not exactly comfortable. But that’s the only complaint I had and it’s nothing the staff can really do about it. The staff were excellent and the room was clean. The bed was extremely comfortable. And the room was surprisingly spacious.

Leisure Pet

6/10

Pleasant

29 Nov 2024

William C

Odd smells thoughout. Very friendly staff. Very basic spot.

Leisure Family

10/10

Exceptional

25 Nov 2024

Melanie

Staff was fabulous. Bed and pillows were very comfortable

Leisure Partner

10/10

Exceptional

11 Nov 2024

deborah

I would come back and stay it was a clean place very good workers

Leisure Family

10/10

Exceptional

14 Oct 2024

Willie

A splendid Stay.

Friendly. Everyone made themselves accommodated as I needed more towels and kleenex. I ask to go on a lower floor and the attendant was very helpful to make it happen.

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

Asha

Good stay

Business_and_leisure Self

10/10

Exceptional

13 Oct 2024

Alicia

Service was excellent, the beds were clean and very comfortable. Loved having a little kitchen. The floors and bathroom were not very clean but nothing major that bothered us. We would stay here again!

Friends_and_family Family

6/10

Pleasant

09 Oct 2024

Marion

The hotel is nice, customer service not too good, hotel not clean.

Business Partner

10/10

Exceptional

27 Sep 2024

Laura

It was a very calm and pretty place, I liked the location, and overall it was a good place to stay.

Business_and_leisure Family

8/10

Excellent

22 Sep 2024

Michaela

The property had everything I needed and it was located in great travel distance for this particular trip

Leisure Family

4/10

Poor

18 Sep 2024

Samantha

Room was super Smokey, couldn’t open the window to air out the room. Bathroom had hole in wall, from towel bar which was not there. Only had one regular towel, had to ask for towels. Pool had broken bar, the one that leads into the pool, had to be careful getting in and out.

Leisure Family

4/10

Poor

11 Sep 2024

David

I was just uncomfortable with the property,

Business_and_leisure Family

10/10

Exceptional

25 Jul 2024

Terrence

Overall good experience

10/10

Exceptional

10 Jul 2024

Rohon

Very different and comfortable

Business

6/10

Pleasant

28 Jun 2024

Keith

I think the room could have been cleaner

Business_and_leisure Self

2/10

Poor

27 May 2024

Brittany

Haven’t been compensated for bugs

2/10

Poor

25 May 2024

Brittany

I still have not been compensated for my bugs complaint in this hotel

10/10

Exceptional

24 May 2024

Michael

Love the full kitchen!

Leisure Partner

10/10

Exceptional

12 May 2024

Natokie

Very Comfortable! Has everything we needed! Except the big red stain on carpet.Overall I will stay again!

Friends_and_family Family

10/10

Exceptional

10 May 2024

Yudenia

Super happy with the service, the staff supper nice, the room was great and clean, the beds was amazing and comfortable!!

10/10

Exceptional

08 May 2024

Rohon

Front desk is pleasant and professional

Leisure Self

8/10

Excellent

04 May 2024

Danielle

Our room was nice, but our shower wasn't very clean. We found a bunch of hair in the drain. Overall, a good room.

Leisure Family

4/10

Poor

30 Apr 2024

Pamela

Air conditioning did not work and there was no remote for the TV.

10/10

Exceptional

30 Apr 2024

Steven

Small but nice

Our stay was good. The room was small but had everything you would need. It was pretty quiet also. It has an ac unit that does make quite a bit of noise coming on and off but that was it.

Partner

4/10

Poor

28 Apr 2024

TONY

Every room that I was in all the usb ports were all broken. They need to keep up with the maintenance on those.

6/10

Pleasant

02 Apr 2024

Jan

Hotel was not too far from Congaree National Park so it was convenient. Bed was comfortable and kitchenette was adequate. Toilet tank frequently refilled and was noisy. No places nearby to get food. Close to busy roads. Good place for one or two nights.

Leisure

10/10

Exceptional

25 Feb 2024

Emily

Great location

Leisure Partner

4/10

Poor

17 Feb 2024

Khaleemah

I have stayed here before and usually don’t have any problems. This was an accessible room. It was not cleaned thoroughly and the mattresses are very uncomfortable. They sink in when you lie or sit down. The kitchen and bathroom sinks were not wiped out. The remote wasn’t even in the room. I had to call the front desk. Overall, I didn’t mind the stay since we were all tired. I would stay there again, just will make sure the room is up to my standards.

Friends_and_family Family

10/10

Exceptional

04 Feb 2024

kathi

Nice and friendly.

Business Self

6/10

Pleasant

28 Jan 2024

Corey

I have stayed here for about 6-7 weeks. The last couple weeks, I have asked for my bed sheets/blankets to be changed while at work during the week. It hasn't happened yet. I also asked for my bathroom to be cleaned and freshened, that hasn't happened. The only way I get my trash can emptied, is to leave it outside my door. Staffing, or lack of, is an apparent issue. During my stay before New Years day, it wasn't an issue, but the month of January has been a 180 downturn! Not good

Business_and_leisure Self

8/10

Excellent

31 Dec 2023

Corey

Easy parking

Business_and_leisure Self

8/10

Excellent

22 Dec 2023

Corey

There a lot of leaves that were in the parking lot and after the rainstorm, were wet and then froze up overnight and presented a slippery walking environment. Very dangerous!

6/10

Pleasant

18 Dec 2023

Andrea

The front desk staff was great. The room had a smell to it, there was a dirty diaper in the bathroom. The coat rack was not secured to the wall just 3 holes in the wall and when you put anything on the hooks it would just fall out of the wall. For a queen suite I expected a little better

10/10

Exceptional

15 Dec 2023

Bryan

Very Nice!

Rooms are super clean and staff is very friendly. This hotel is close to the Vista so we just walked to eat and go out.

Partner

8/10

Excellent

15 Dec 2023

Corey

I liked the location other than being next door to a firehouse. I don't like when the cleaning staff takes my dirty towels and didn't replace them with clean towels.

Business Self

10/10

Exceptional

09 Dec 2023

Brent

Best Property I have stayed at for the money,

Leisure Self

10/10

Exceptional

05 Dec 2023

Norman

Poor lighting in parking area for guest.
Hair in the sink and commode.

8/10

Excellent

27 Nov 2023

Catherine

Staff was very friendly, check in was quick and easy and hotel was clean.
I like the Dove soaps, lotions, etc.
will stay again when in Columbia.

Leisure Partner

2/10

Poor

26 Nov 2023

Francisca

There was no shower curtain. When I checked in when I showered, the floor was soaked there was only one towel, and the bathmat was black after I wiped up the water off the floor hair in the tub. I had to go downstairs and get a shower curtain and one towel Because the staff was short on towels, the carpet had food crumbles all over the place when I woke up in the morning and needed another towel. They were short on towels, and when I asked for bedsheets and an extra blanket, they gave us a queen set instead of a king

Leisure Partner

10/10

Exceptional

26 Nov 2023

Angela

Ladies at check in were wonderful and professional . Hotel was clea ed, as well as our room. Will definitely recommend!

Leisure Friends

4/10

Poor

19 Nov 2023

Stephanie

Chinese food anyone

Room smelled like 3 day old chinese food. The toilet is VERY low, the handsoap didn’t work in bathroom. The room was very dark. Hotel smells as if it is being over deodorized to cover up a musty smell. Overpriced Motel 6. Won’t go back.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2023

Armando

Good , clean and centric.

Leisure Family

4/10

Poor

21 Oct 2023

Tyeria

I booked this hotel through Expedia. I paid for a one bedroom suite. When I arrived, I went to the room and it was only a studio room. When I went to the receptionist, she said the reservation that Expedia sent over to the hotel was for a studio, not a one bedroom and that I would have to call Expedia to get the situation rectified. After calling Expedia, they informed me that they indeed had a one bedroom reserved in their system for me. The problem was that Candlewood was booked to capacity and they did not have the room available that I purchased. I don't like liars. Just be honest.

Leisure Partner

10/10

Exceptional

20 Oct 2023

Gwendolyn

I loved my stay

Leisure Family

10/10

Exceptional

15 Oct 2023

Kelly

Great place close to the National park.

The hotel was clean and comfortable. The full kitchen was wonderful. The staff were very friendly and helpful at check in. We stayed to visit the National park which was only 20 minutes away.

Friends_and_family Family

10/10

Exceptional

08 Oct 2023

Daizjauhnae

The rooms were very clean and nice

Leisure Partner

6/10

Pleasant

25 Sep 2023

Kelly

The bedsheets were clean and many towels in the bathroom. Receptionist was very friendly and hospitable. However, there was an odor in the room from the garbage disposal which did not work and also an odor in the bathroom. Almost like the plumbing wasn't working correctly.

Leisure Family

4/10

Poor

24 Sep 2023

JAMES

We arrived at the hotel in the evening at approximately 8pm. There was no one at the front desk for 15 minutes. The phone was ringing off the hook, and we even walked through the first floor trying to locate someone to check us in. Finally, someone entered from a side door and said hello and walked behind the counter. No apology for our wait, and she reeked of weed. After several minutes, we finally had our keys and proceeded to the room. When we entered the room, we immediately noticed a funky smell...like dirty gym socks. My wife went back downstairs to ask to be relocated to another room, but unsurprisingly, the girl was not back behind the desk again and we were too tired to wait for her. The following day, we asked to be moved to another room which they accommodated. That room's smell wasn't as offensive, but had a heavy smell of garlic. I guess that's the risk you take of staying in a suite that has a microwave and stovetop inside the room because people will cook all sorts of stuff in there. Had no issues with cleanliness. Housekeeping was also friendly. Nevertheless, we will look for alternative accommodations when we are in the area again.

Business_and_leisure Partner

10/10

Exceptional

24 Sep 2023

Sarah H

Very nice, clean, and quiet

Leisure Partner

10/10

Exceptional

01 Sep 2023

Jessica

spacious and clean

10/10

Exceptional

01 Aug 2023

Tyler

Very clean and welcoming

10/10

Exceptional

01 Aug 2023

William

So much covinient and easy access

Leisure

2/10

Poor

11 Jul 2023

Verified traveler

disgusting room, terrible service, don't recommend

Fridge was broken in one room, moved to another, AC smelt terrible (mold), floors were greasy, other people's hair in the shower, shower felt greasy...this place was terrible. When i went to check out early because work finished early, they couldn't figure out how to check me out and said the manager would call me. They never did and got mad when i called and asked for a receipt for work. This place was trash. Wouldn't go back if i had to.

Business

6/10

Pleasant

09 Jul 2023

Evan

toothpaste on bathroom counter and something on front of microwave we had to clean off.

Leisure Friends

10/10

Exceptional

03 Jul 2023

Cynthia

Awesome

4/10

Poor

30 Jun 2023

Danny

Really brought down our trip

When we got there it had an odd smell. The staff was friendly and I have no complaints about that.

The facilities seem outdated. Our room door didn’t work properly and took several ties to open each time the door didn’t open properly. Worst of all we found three large roaches in our room one of which ended up in out cooler. The ice machine in the fridge in our room did not work either.

Our first night there we didn’t get much sleep as the fire alarm went on and off for hours due to a guest leaving a cooking pan on their stove turned on

Friends_and_family Family

6/10

Pleasant

07 Jun 2023

HYEON-JOONG

A convenient location to Fort Jackson, SC, is great. It may have been renovated sometimes ago, but it still has a long way to go.

Business Family

8/10

Excellent

03 Apr 2023

Richard

Property was close to places I wanted to visit.
Check in went smooth, I thought. The clerk didnt tell me that my tow guests in my second rented room needed to apply their credit card at check in or they could not do that at check out. I made the reservations and used my card to hold room but was not paying for both.Checkout was a disaster. Staff uninformed. Computers locked up. Didnt take off incidentals--took off taxes instead and had difficulty fixing problem. Took 27 minutes to check out and two guests had to write me checks for the money charged to my account. Blamed it on renting thru third Party--like Expedia. Unsat experience checking out with Expedia limitations.

Leisure Friends

6/10

Pleasant

31 Mar 2023

Verified traveler

good
no breakfast, pool only open in summer sadly
has treadmill in small gym (only free weights and benches) but no fan to keep you cool

10/10

Exceptional

31 Mar 2023

James

Great location

Leisure Self

6/10

Pleasant

27 Mar 2023

joan

Great location near interstate. Clean. Loud talking, doors slamming, near a patio where people went out to smoke.

Leisure Partner

10/10

Exceptional

27 Mar 2023

Jonathan

Very clean room, had all amenities that we needed. Front desk staff went overboard to be friendly and helpful. We will surely stay here again!

Leisure Family

8/10

Excellent

27 Mar 2023

Deborah

Nice place to stay.

Had a problem with the 1st room but was it was fixed immediately & the staff was very helpful. Nice place to stay.

Partner

2/10

Poor

22 Mar 2023

William

Didn’t stay there because the room had a smell so bad that even the ladies that checked us in could smell the smell before they opened the door. Then the new room they gave us the heat didn’t work so we left and did not stay. Went to a Marriott and stayed much better prices and very nice hotel

Business_and_leisure Family

2/10

Poor

19 Mar 2023

Kelly

Not happy

The room key didn’t work. Had to go the the help desk several times because key wouldn’t work. Had to go out and buy body wash because none was available in room. This is like the third disappointment I’ve had here

Partner

10/10

Exceptional

18 Mar 2023

Florinda

Staff on check-in were extremely helpful and friendly. Room is clean and has more amenities than expected. Full size fridge, microwave and dishwasher. Excellent for a night while en route to destination.

Leisure Family

8/10

Excellent

13 Mar 2023

Tiffany

The rooms are nicely done. They only thing I can say is that it would be nice if they at least offered continental breakfast. But other than that, or stay was great.

Leisure Partner

2/10

Poor

13 Mar 2023

James

The hotel was fine. What really ticked me off was at midnight the night manager opens the door to my room for no reason waking me up and scaring the hell out of me. When I told the morning shift about it, she was Oh I'm sorry and really nonchalant about it. I will be reporting this to the BBB within the next 48 hours if I don't receive a proper response.

Business Self

8/10

Excellent

05 Mar 2023

Lois

I beds were amazing. Great night sleep by all. Upon check-in there were no luggage carts available to use. I was traveling with 3 grandchildren and ended up making 2 additional trips to my vehicle to get everything. I would suggest a better breakfast selection/area. Overall, it was a good experience.

Friends_and_family Family

6/10

Pleasant

17 Feb 2023

Marlo

Our stay was good until the second night I went to use the bathroom and there were roaches. Two of them. Not something you want to see in a hotel you’re staying at. Besides that good stay. Just gave me the creeps afterwards tho is they would crawl on me at night.

Friends_and_family Friends

10/10

Exceptional

17 Feb 2023

Tabitha Mccarter

It was clean and the staff was helpful and nice

Leisure