Name: Comfort Suites Rock Hill Manchester Meadows Area
Address: 1323 Old Springdale Road, Rock Hill, 29730, US

2/10

Poor

15 Jul 2026

Brittany

Parking Lot was a disaster

Family_with_children

10/10

Exceptional

14 Jul 2026

Robert

Great

10/10

Exceptional

02 Jul 2026

Amanda

Our room had recently been renovated, so everything was new and nice. Some of the front desk staff seemed frustrated when they had to quit talking on their personal phone in order to help me… but it wasn’t too bad. Overall, it was a great location, tons of things to do nearby, and tons of shopping and restaurants. I would definitely stay there again!

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Jamel

Kayla the front desk clerk was absolutely amazing !We stayed 6/26-6/28 hotel was under renovation so it was a lil noisy (to be expected) but they did stop working at a decent time.Overall I would recommend staying here .Hotel was very clean and the staff was nice and helpful!Thank you again Ms Kayla for making our stay amazing ! ::came for an Adidas basketball tournament

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Camille

Very accommodating staff. Under remodel but still very clean and comfortable.

Pet

2/10

Poor

26 Jun 2026

I

Could not find the hotel you booked me into. After an exhaustive search, I stayed at a Confort Inn across from Carowinds Amusement park. Staff tried to find my reservation to no avail! Thanks for the $124 dollar a night big nothing!

10/10

Exceptional

19 Jun 2026

Mike

Great staff

Self

2/10

Poor

18 Jun 2026

Brian

My son called the hotel the Friday night to say he wasn’t coming that day but he will arrive early the next day. When he arrived at 10 am Saturday they had gave away the room! They were fully booked. Very rude. Not okay

10/10

Exceptional

18 Jun 2026

Robin

Clean spacious room with comfortable bed.

Partner

8/10

Excellent

15 Jun 2026

James

Hotel stay was good. Room was clean and recently remodeled.

10/10

Exceptional

08 Jun 2026

Shanee

Great location.

Family_with_children

10/10

Exceptional

31 May 2026

Carina

The rooms were great. Love all the access to plugs for phone chargers etc. Love the paint scheme in the room also.

Partner

2/10

Poor

27 May 2026

Erica

None of the amenities I could use since the were renovating and I didn't even get a discount. Drunk men were hanging out in the hallway and one of them threw up all over the carpet.

Family_with_children

10/10

Exceptional

26 May 2026

Edson

We enjoyed our stay, even qas short

Family_with_children

8/10

Excellent

22 May 2026

Rebecca

The hotel is getting a fresh update and it looks amazing. Our room was so spacious. Breakfast was great! Only complaint, they did not have pack and plays or baby cribs babies… so our infant had to sleep in bed with us. It was not ideal at all. And I’ve never heard of a hotel not having accommodations for a baby.

Family_with_children

8/10

Excellent

19 May 2026

Melencio

The breakfast is fresh, and the parking is easy and safe

Family_with_children

10/10

Exceptional

18 May 2026

Nancy

It was an amazingly clean hotel. There was a spacious area for gathering and the breakfast was excellent(especially the waffles).

Friends_and_family Family

8/10

Excellent

14 May 2026

Bob

I was there just overnight as I was traveling. The room was very clean. Breakfast was a little better than I see at other hotels. Nice selection.

4/10

Poor

09 May 2026

Douglas

Under construction. Call them before booking to see if it’s over! Would have been nice to know before booking.

10/10

Exceptional

24 Apr 2026

Wanda

All was good

6/10

Pleasant

19 Apr 2026

Michele

The staff member who checked us in was impolite and unfriendly. Notably, the young woman on duty wore pajamas, which fell short of professional standards.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Sandra

Parking ok. Breakfast was basic.

Partner

8/10

Excellent

07 Apr 2026

Jeffrey

Property is undergoing renovations so it’s hard to give it a proper review but the staff was excellent, it’s close to a lot of walkable places to eat or shop.

2/10

Poor

25 Mar 2026

Contessa

It was horrible I didn’t receive any points for this day for one for two. The air-conditioning in the room did not work. I had them come up there and all they did was push the buttons I sweated for two nights. I asked him could they do something about it he said they didn’t have a maintenance man that I could call a number to try to get a discount, but he was not promising me that the floor smelt horrible. The room stunk when we first went in the pullout couch when you lay down on it it almost flipped you into the floor so we had to turn around and lay on it backwards. Then my son said he’s saying bugs in there so not a very good place to say.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Chelsea

Easy check in, friendly staff, very clean

Family_with_children

10/10

Exceptional

12 Mar 2026

Jennifer

Nice area!

Friends_and_family Family

2/10

Poor

12 Mar 2026

Carolanne

The comfort suites in Rock Hill, South Carolina has a policy they require you to live at least 21 miles away from the Hotel in order to rent a room. I previously lived in Lancaster SC I recently moved and now live in NC but I haven’t had time to charge my Drivers License as I have 30 days to do so. I booked the room the day before unaware of their policy because it is not posted on any website! When my children and I arrived to the hotel the receptionist told me that I would not be able to stay due to the policy that was on a piece of paper that was taped to the desk. I asked why wasn’t that something that was posted on their website The receptionist did not know why. I explained that I had recently moved to NC and I had not changed my license over however I should have mail in my car that could prove my residency. I had to search my car to find some mail that proved my state of residency. This process took 40 min to check in. I booked a 2 Queen bed suite and I received 1 Queen and an old pull out chair that was stained and was very difficult to pull out . Their were item that had been left under the couch the mattress was so old the springs of the mattress were coming out of the mattress. There were no sheets in the room for the pull out bed my daughter had to ask the receptionist for sheets and a pillow however she only received sheets and a small blanket. My son could not sleep on the couch due to the springs hurting his body. My son had to sleep in the bed with us.

Family_with_children

10/10

Exceptional

11 Mar 2026

garnet m.

I had a very nice stay at this hotel. Staff was friendly. It was clean & very comfortable

Partner

6/10

Pleasant

10 Mar 2026

Kristen

AC struggled. Staff friendly. Parking sufficient. The building is old and dingy. Walls are marked up. Hallways warm. And dark.

Family

8/10

Excellent

02 Mar 2026

Monique

Everything was nice....the pool was definitely on the colder side, but we had a great stay.

10/10

Exceptional

01 Mar 2026

Dan

Spacious room, clean, convenient location, good value for the price

Friends_and_family Family

4/10

Poor

27 Feb 2026

Jacqueline

There was mold/mildew in the curtain. The phone did not work.

6/10

Pleasant

24 Feb 2026

Lynn

The front staff was helpful. The room was in

6/10

Pleasant

22 Feb 2026

Laura

My room was ok the walls were very dirty everywhere not just “scuff” marks. The room also had a musty smell every time you entered. The staff was kind but didn’t really see nor speak with them expect at check in/out. The hotel was convenient to a lot of stuff which was a plus.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Michelle

The room was great. Staff was wonderful!

Family

10/10

Exceptional

16 Feb 2026

Robin

Room was spotless, well appointed and bed was amazing! Staff that assisted us on check-in was amazing. Super nice, knowledgeable, and friendly. I had booked online while we were in the car and I inadvertently booked a handicap accessible room. He pointed this out to us and asked if we needed that or would we like a different room. We didn't need accessible, so we gladly gave that room up for another. The clerk gave us info on breakfast, the hotel \"store\", and about any incidentals that we may need. We had an exceptional stay. Thank you!

Leisure Partner

10/10

Exceptional

16 Feb 2026

Steve

Great stay!

Leisure Family

2/10

Poor

15 Feb 2026

Charlotte

The room was filthy the hotel was filthy the front desk staff was not helpful the sheets on the bed were dirty I'm going to write a review on their website

6/10

Pleasant

03 Feb 2026

Kenneth

The room was functional but very old. Lamp shades were stained, curtains were frayed and had holes in them, furniture was scratched and chipped. Wallpaper peeling in the bathroom.

Partner

6/10

Pleasant

26 Jan 2026

Jessie

The mattress protectors on the sofa bed mattresses were pretty much shredded and there were no extra linens to put on sofa bed. Had to go down and ask after we already got in at 2am ready for bed. Was handed 2 top sheets and very thin \"blanket\", not even a fitted sheet to stay on. Queen beds didnt have a nice/warm blankets on top either.

8/10

Excellent

25 Jan 2026

Elizabeth

Very clean and friendly front desk staff. Just an older hotel that was showing its age on the furniture in the room.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Jessica

Room was clean, breakfast was good, friendly staff

Leisure Family

6/10

Pleasant

15 Jan 2026

diann

The first room I stayed in did not have a working AC unit and did not have a hair dryer. I was moved to another room that the AC worked in, however housekeeping did not service the room and I had to go to the front desk two evenings in a row to get clean towels. I spoke with the front desk several times and management never reached out to me.

Leisure Family

8/10

Excellent

12 Jan 2026

Timothy

The room was clean (as hotels go), however the carpet had sticky spots which is way to common with hotels. The shower was missing any shelving for soap/shampoo. You could see it used to have shelf. That being said I’d still stay again.

Self

8/10

Excellent

11 Jan 2026

JOHN

Room anmd interior features of the hotel rated good. A \"nasty\" outside problem is the presence of a cell phone tower in the parking lot that is a night roosting place of large black birds that will coat anything within a 40' radius with excrement. Park in spaces as far away from this tower as you can.

Leisure Partner

6/10

Pleasant

09 Jan 2026

Tiffany

While the room itself was fine, the pictures showed full size refrigerators and a kitchenette, which is part of why i chose the hotel. I had an event the next day and needed to refrigerate food items. I also often choose hotels based on the availability of a fitness center, and while there was a room there, it was out of service and completely full f boxes. Please don’t advertise amenities that are not usable. This hotel was not worth the price paid.

6/10

Pleasant

07 Jan 2026

Juliana

The room cleaning left much to be desired. But the breakfast was very good.

6/10

Pleasant

05 Jan 2026

Amy

The room was okay. Some maintenance is needed and more thorough cleaning. The staff was nice. The pool was nothing as advertised. Very run down and needs a lot of attention. The excis

10/10

Exceptional

04 Jan 2026

Kim

Excellent staff

Leisure

10/10

Exceptional

03 Jan 2026

Jared

Everything was great there! Room was perfect and clean. Staff were friendly. Had a great stay overall.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Alfreda

I have been to this location several times and each time has been enjoyable.

Leisure Self

10/10

Exceptional

27 Dec 2025

Alfreda

I felt safe and the housekeeping staff was amazing. The room was clean and the breakfast was good and the staff that attended to the breakfast was very friendly and helpful. Check in staff was not very friendly.

Leisure Self

10/10

Exceptional

13 Dec 2025

Lori

Whenever we're in town we'll be staying here!

Leisure Partner

8/10

Excellent

08 Dec 2025

David

I would choose Comfort Suits again for my stays

Leisure Self

8/10

Excellent

07 Dec 2025

Talisa

Overall great stay, pool area was cold instead of warm and WiFi was horrible .

Leisure Family_with_children

8/10

Excellent

30 Nov 2025

Lisa

Pool is not heated as stated on line. Linens were old. I would pay a little more to stay at a different hotel.

Leisure

10/10

Exceptional

10 Nov 2025

julius

staff was very helpful and friendly.

Leisure Family

2/10

Poor

08 Nov 2025

Debbie

At first glance the room appeared to be fine.
I crawled in bed for the night, but kept feeling bites all over. I flipped back the covers, only to find lots of flea-sized bugs on the sheets and pillows. The management tried to give me another room, but I would not stay in that hotel one more minute! I had to take Benedryl to calm all the itching and left to find a clean hotel to stay in for the rest of the night. The next morning we contacted the manager, and he assured us he had already refunded the price of the room through Expedia.

8/10

Excellent

06 Nov 2025

Douglas

yes the room was clean and comfortable. some of the furniture was well worn and should be replaced.

Leisure Pet

6/10

Pleasant

02 Nov 2025

Dan

Carpet, curtains worn out. Wallpaper taped up on the wall with masking tape. At least the room was clean.

Leisure Family

6/10

Pleasant

01 Nov 2025

Dariusz

Prrety old hotel. Need renovation. Housekeeping daily forget to either bring something or refill

Business

4/10

Poor

27 Oct 2025

Deborah

upon arrival we were informed the pool and gym where closed due to a sprinkler system misfunction. the clerk was clearly overwhelmed. Guests were asking for full refunds, the door to room 203 looked like someone had broken into it and it took several attempts to get a key to work. The carpets inside the room were badly stained. I have stayed at this location a few times. it has always been well maintained. Not sure what happened this time.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Anne

Breakfast was sausage and eggs. Parking was similar to other hotels.

Self

10/10

Exceptional

19 Oct 2025

CHRISTOPHER

Propery was dated, but very clean.

Leisure Family

4/10

Poor

15 Oct 2025

Talitha

The room was

Friends_and_family Family

8/10

Excellent

15 Oct 2025

Elizabeth

Nice for the cost. Comfortable

Business

6/10

Pleasant

13 Oct 2025

Ed

Parking was OK. Didn’t wait for breakfast. Would stay there again.

Leisure Pet

8/10

Excellent

05 Oct 2025

Sharron

It was fine but the side door didn’t lock.

Self

4/10

Poor

26 Sep 2025

Cecil

Sucks

2/10

Poor

19 Sep 2025

Jessica

Absolutely Disgusting and Scam

If 0 was an option that is what they would receive. We arrived on 9/4. Our first room smelled of weed. It was so strong my daughter was getting a headache. We asked for a second room, this one smelled of mildew and the pull out bed was broken. While I went downstairs to discuss my husband saw 2 roaches in the room. The third room luckily didnt smell but the bed was broken.. At this point I was quite frustrated but tried to keep my cool. The gentleman told me he had one more room available and went to check the pull out bed. It worked and he left it open for me. Once I saw the bed I said absolutely not and asked for a refund. He offered me the refund and we left and booked another hotel. It has now been 2 weeks. I was told I would get my refund last Monday, as of today I did not receive it and reached out. I was told they forgot and would complete it now. Well my card was charged again! I reached out and they said that was the \"process\" so charge me again and then refund me that amount, but the original amount never refunded... I contacted my credit union and they agreed that this seemed like they were scamming me and immediately got involved. They have the excuse that they are remodeling, but it was just so nasty. I paid 60 dollars more for two nights and when to the Holiday inn down the street and it was well worth it.

Friends_and_family Family

8/10

Excellent

18 Sep 2025

Scott

We were here for 3 nights for softball. Great location, easy to get to food and shopping. We all slept great. Breakfast was normal hotel breakfast. Staff was always very nice. We would stay again if in the area.

Leisure Family_with_children

8/10

Excellent

02 Sep 2025

Gerald

hot tub and gym was closed

Business Self

10/10

Exceptional

31 Aug 2025

adina

Great stay for the price

We were driving back to FL from NY. The hotel is undergoing renovations, but the room was clean and quiet!

Friends_and_family Family

2/10

Poor

26 Aug 2025

JAMES

worst of worst stays

Leisure Family

8/10

Excellent

26 Aug 2025

Dalvin

It was a quiet stay. The hotel had a nice pool & friendly staff

Business_and_leisure Self

6/10

Pleasant

08 Aug 2025

Kiwana

The breakfast was wonderful. The lady who worked Saturday and Sunday made sure food was fully stocked. The man that worked the shift, kept his composer even when the parents were letting there kids run wild. He did good with maintaining the front desk and also made sure I received blanket and sheets for the pull out sofa

Business_and_leisure Family_with_children

2/10

Poor

07 Aug 2025

Corey

DO NOT STAY HERE!!! We were so excited for a relaxing weekend, my family of 10 booked 2 large joined rooms. Beds were broken, rooms were smelly and dirty. Carpet was gross, chunks of hair in the showers. I’m thankful the bed linens were clean and breakfast was decent. The staff tried to accommodate us, putting us in different rooms but those rooms had broken beds and one smelled like dog urine so bad it made my eyes water the minute I walked in the door. The pool room looked like it hadn’t had much upkeep at all and the whole hotel looked really run down. Because we booked through Expedia the staff said they were unable to refund us any money so we were out hundreds if we went to another hotel and we honestly couldn’t afford to. It was horrible and we felt stuck.

Leisure

4/10

Poor

05 Aug 2025

Tiarra

Our room keys never worked!

4/10

Poor

02 Aug 2025

Matt

The room was a mess. Food on the counter from a previous guest. The couch was pulled apart and the bed half way out.

Leisure Self

6/10

Pleasant

02 Aug 2025

Deborah

Very old and not clean

The reviews was the hotel were very good. I would disagree. The hotel was fully booked which was good. However every floor was half blocked off due to construction. The moment you entered the lobby all you could smell and feel was the over chlorinated pole, which means they are not trying to balance the chemicals. It burned our eyes all evening long. The carpets on the floor in the hallway were coming up and made it very difficult to move the trolley with our bags on them and this appeared to be on every floor as we had multiple rooms on different floors the bathroom the tile was coming up and the walls were bubbling. The heat thermostat on the wall completely fell off when we touched it and appeared. It was never even connected to anything it was a false item so why it was there we do not know the breakfast in the morning was decent however there was no fresh fruit or anything besides bagels and waffles and did not appear to be replenished as it ran out the plow couch that we have in both rooms did not have sheets and we requested multiple times to have sheets so we ended up just sleeping on the couch without pulling it out as the mattress inside the couch was torn in several places there were chips all over the walls in the room. I would not recommend this if you were staying more than one night. It was fine for the one night however, the walls are dirty. Many of the outlets do not work.

Friends_and_family Family

8/10

Excellent

30 Jul 2025

Craig

History facts

Stop over for return from a longer trip and an exploratory visit

Business

8/10

Excellent

26 Jul 2025

Ronald

The location is quiet and convenient, but much of it is well worn, such as stretch marks in the hallway carpeting. Apparently though, this process is under way since half of my floor was cordoned off with plastic sheets. Everything about the room was nice, but just needed new replacements. Once updated, this will be a very nice location.

Leisure Self

2/10

Poor

24 Jul 2025

Jamie

I would not recommend this property. It was old and run down. They advertised a gym facility that was under construction but failed to notify me before my stay. I would have went somewhere else as I was there 1 week and wanted to be able to workout. There was holes in the curtains and they didn't close all the way, allowing light in when we were trying to sleep in. Stains all over the floor, cracks in the ceiling, and old sheets on the pull out bed. The breakfast was mid - same thing every day and the elevator smelled bad and sounded like it could break down any minute.

Business Family

2/10

Poor

22 Jul 2025

Eric

I had issues with my room key the whole entire stay. They out my room key at least 5 times. Instead of changing my room they having someone to come and try to open my door every single time.

Business Family

8/10

Excellent

20 Jul 2025

ROBERTO

Everything looks great

Leisure Self

6/10

Pleasant

20 Jul 2025

Alice

It was ok...nothing great, just a place to sleep. Needs some updating. I'd try a different hotel next time.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Martha

I was in the handicap accessible room. When I saw it was right across from the indoor pool, I expected it to be noisy. I was wrong! It was well insulated, and even though we knew there were kids playing there, we didn't hear a thing in our room. We were able to park right by our room and use the rear entrance accessed by our room key. The only issue I had was that both the ext hallway and pool doors would hang and not close properly unless forcibly shut. That is a safety issue that needs to be addressed. The bed was comfortable. However, the chair and sofa were much too low for me to use; I would not have been able to get up from them. The pneumatics on the desk chair did not work, so even though I raised it to a usable level, it gradually sank when I sat in it, making it necessary to have help getting up.

Leisure Family_with_children

4/10

Poor

20 Jul 2025

David

One end of the floor we were on was cut off with hanging plastic from use. With no work going on. Doors, key readers, water fountains were inoperable. The gym was closed. We asked for a blanket and pillow, we were told there was no extra because they were completely booked. The place is being poorly managed and maintained.

Leisure Family

10/10

Exceptional

12 Jul 2025

Ernest

Enjoyed Our Stay Very Comfortable Room!

Partner

6/10

Pleasant

29 Jun 2025

Linda

The elevator sounded like it was on its last leg. The outside had trash and cigarette butts everywhere. Sofabed was sqeaky and uncomfortable

2/10

Poor

29 Jun 2025

Jadia

The day of my reservation they called
Me to tell my booking was canceled due to where I reside- I booked this about a month ago and it would have been appropriate to notify me ahead of time. I don’t know if they run your information and make a decision based on how you present but I had another woman tell me they did the same
Thing to her. For booking purposes, for Rock Hill residents it should be something to prevent the booking on any third party website to alleviate a potential inconvenience.

6/10

Pleasant

27 Jun 2025

Bobbi

Don’t go

The room smelled horrible, wasn’t very clean and it wasn’t the room I reserved. Although the guy who checked us in was great and helped us with a freezer

Friends_and_family Family

2/10

Poor

22 Jun 2025

George

Horrible customer service manager is a thief

We were working a night shift they never gave us room service. They never even knocked on our door to see if we needed new bedding or new lines. Then I had a package that was supposed to be delivered there and it said it was signed for and the manager said she hasn’t seen it so she must’ve took it home with her because UPS said they dropped it off at the front desk and the manager sign for it Now I haven’t investigation going on with that

Business

8/10

Excellent

22 Jun 2025

Naomi

No Iocation and a clean and affordable room

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Sabrina

We always stay here when we visit Rock Hill. The staff is friendly and the rooms are clean.

Partner

10/10

Exceptional

14 Jun 2025

Heidy

Excelente opcion para viajeros

Leisure Family

8/10

Excellent

09 Jun 2025

Julie

Dated facility but quiet. Kids loved the pool. Good stay for the money

Business

8/10

Excellent

04 Jun 2025

Teayetta

The entrance door to the room and the bathroom door would not open all the way, had to force and push it open

Business_and_leisure Family

4/10

Poor

01 Jun 2025

Angela

The worst stay of our lives. The hotel is currently under construction which is great because the place is disgusting. Mold was on the ceiling and under the couch. The air conditioning in the room would not cool off the room. The door to the room would often not unlock even with a valid key card. It would get stuck. The bathroom door knob got stuck and my husband could not get out of the bathroom. The actual door knob came completely off. We found a moldy pillow under the couch that our daughter was planning to sleep on. The only reason we picked this hotel was because it had an indoor gym, pool and hot tub. Both the gym and hot tub were closed. Breakfast was terrible. Don’t stay here. Don’t waste your money.

Friends_and_family Family

4/10

Poor

25 May 2025

Shelby

Would not recommend

Hotel staff left lots to be desired. No warm greetings or friendliness. They were too busy on their cell phones kicked back in the chair to notice guests. The fire alarms went off around 10:30 pm. Everyone had to evacuate and the fire department showed up. After about 30 minutes, the fire department left and when we asked the front desk what happened and was it safe to return to our rooms, they said they were not sure, but thought so. We were on a floor that was under construction and the hallways smelled of chemicals and were humid. No one told us about this as we checked into the hotel. They bed frames were poorly put together and both beds had sharp metal sticking out on the right side. There was a feminine product unwrapped in one of the beds when the covers were pulled back.

Friends_and_family Family