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The Ballantyne, a Luxury Collection Hotel, Charlot

Charlotte - NC · United States

10000 Ballantyne Commons PkwyView location

9.4/10Excellent1,024 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.6/109.6
Value8.0/108.0
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ballantyne, a Luxury Collection Hotel, Charlot

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 miles. Enjoy American cuisine at Gallery Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service.

Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 1:00 PM for a fee. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby.

Read more about this hotelShow less

With a stay at The Ballantyne, A Luxury Collection Hotel, Charlotte in Charlotte (Ballantyne), you'll be a 1-minute drive from TD Amp Ballantyne and 12 minutes from SouthPark Mall. This family-friendly hotel is 9.5 mi (15.2 km) from Carowinds Theme Park and 14.4 mi (23.2 km) from Discovery Place.

Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6230 square feet (579 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Green Key Global Car required LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from April to October.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
    • Uncovered self parking fee: USD 20 per night (in/out privileges)
    • Uncovered valet parking fee: USD 30 per night (in/out privileges)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 58.12 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

TD Amp Ballantyne 0.5 km / 0.3 mi
Ballantyne's Backyard 0.7 km / 0.4 mi
Regal Stonecrest at Piper Glen 3.4 km / 2.1 mi
Little Sugar Creek Greenway 5.9 km / 3.7 mi
CSA OrthoCarolina Sportsplex 6.3 km / 3.9 mi
Carolinas ContinueCARE Hospital at Pineville 6.8 km / 4.3 mi
Carolina Place 7.4 km / 4.6 mi
Promenade on Providence 9.4 km / 5.8 mi
Waverly 9.5 km / 5.9 mi
Rea Farms 9.7 km / 6 mi
Quail Hollow Club 9.8 km / 6.1 mi
Colonel Francis Beatty Park 11.4 km / 7.1 mi
Park Road Park 11.5 km / 7.1 mi
NarroWay Theater 11.9 km / 7.4 mi
Indian Land Recreation Center 12.4 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 244
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry service
Show 49 more facilities & services
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Green Key Global Eco-Rating
  • Breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • CanoeingExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PARK VIEWDOUBLE • DELUXE PARK VIEWDBL.DX-PV

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARK VIEWDOUBLE • PARK VIEWDBL.PV

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRANDQUA.GD-1

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-2

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GUEST ROOMQUADRUPLE • DELUXE GUEST ROOMQUA.DX-GR

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRANDQUADRUPLE • GRAND • 1 Bedroom • 33 m²QUA.GD
    QUADRUPLE GRANDPhoto unavailable7 photos

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE GRAND

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GD

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 37 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable5 photos

    The Ballantyne, a Luxury Collection Hotel, Charlot

    JUNIOR SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND DELUXEQUADRUPLE • GRAND DELUXEQUA.DX-GD

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 33 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH BALCONYQUADRUPLE • DELUXE WITH BALCONYQUA.BL-DX

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING BED ONE BEDROOMJUNIOR SUITE • KING BED ONE BEDROOMJSU.B1-KG

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    JUNIOR SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GOLF VIEWDOUBLE • DELUXE GOLF VIEWDBL.DX-VG

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE GOLF VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GOLF VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

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    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Executive roomSUITE • Accessible Executive roomSUI.H6-EJ

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    SUITE Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

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    The Ballantyne, a Luxury Collection Hotel, Charlot

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room FOUR BEDROOMSRoom • FOUR BEDROOMSROO.B4

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    Room FOUR BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    FOUR BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 33 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    The Ballantyne, a Luxury Collection Hotel, Charlot

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning
    • Disability-friendly bathroom

    Facilities with extra charge

    • Bathrobes
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Turndown service
    • Pay movies
    • Extra beds on demand
    • Toiletries
    • Desk
    • Slippers
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ballantyne, a Luxury Collection Hotel, Charlot

9.4
Excellent
1,024 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.6 /10
Value
8.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Olga
Our stay was absolutely perfect. They helped me prepare a surprise for my son and husband's birthday upon our arrival with balloons and cake. The joy in his little face was worth everything! The room and bathroom were impeccable. The room was quiet and the bed was so comfy it was hard to get up each day.
Can't wait to go back!
10/10
Exceptional
25 Jul 2026
Jason
Everything was Amazing, One of the most Beautiful Hotels I have stayed in
10/10
Exceptional
24 Jul 2026
Lindsey
I can’t say enough great things about this property. The staff the food, the ambience, the great location for children to play. Everything was just perfect.
10/10
Exceptional
21 Jul 2026
Kermanshiah
Great stay nice area and location very clean and friendly staff
Partner
10/10
Exceptional
21 Jul 2026
Bettina
By far the most beautiful and relaxing property I have ever stayed at. I hated to leave. Highly recommend this property
4/10
Poor
17 Jul 2026
Zayne
Not sure
Partner
10/10
Exceptional
17 Jul 2026
Shavanna
I had an amazing stay! Room was nice and clean. Staff was friendly and helpful. I would return for a future visit.
Self
6/10
Pleasant
14 Jul 2026
Hollee
Beautiful grounds
Family
10/10
Exceptional
12 Jul 2026
Adrian
Well kept facilities, Excellent staff, great amenities
Partner
10/10
Exceptional
11 Jul 2026
Michael
Great property !
Partner
10/10
Exceptional
11 Jul 2026
Derrick
The rooms were clean, the grounds are very well kept. The sports bar and restaurant are nice vibes with great food and drinks. The pool areas inside and out are very nice.
Family
10/10
Exceptional
06 Jul 2026
Daniel
Wonderful Time! Wonderful Service! I'll definitely be back!
Family
10/10
Exceptional
03 Jul 2026
Kam
Great hotel and spa! My wife I enjoyed the spa the most.
Family
10/10
Exceptional
29 Jun 2026
Amy
Had a great time. Very relaxing.
Partner
6/10
Pleasant
28 Jun 2026
Jennifer
The staff was wonderful, rooms looked nice, but beds and pillows were not very comfortable. The pools were a complete disappointment. The pictures make it seem you have a view of the park, you don’t. You see a wall in either direction. It isn’t very big and it was packed with children. The dinner was delicious but over the weekend they only offer brunch menu until 3pm which is only breakfast items. The poolside bites were also a letdown. Ordered a quesadilla and it was so thin and tortilla was stale. I have stayed at many luxury resorts, this one looks beautiful and the staff was top notch, but the experience just wasn’t there sadly.
Friends
10/10
Exceptional
21 Jun 2026
Michael
This hotel is leagues above most large-city hotels, with the possible exceptions of a Four Seasons or Waldorf location. Simply a beautiful place with focus on details like full-marble shower walls, custom-manufactured mattresses, and thoroughly professional staff. We are looking forward to the next time we can visit.
Partner
10/10
Exceptional
16 Jun 2026
Adeline
This is our go to stop when traveling. We love the atmosphere and pools.
Partner
10/10
Exceptional
08 Jun 2026
Bolden
It's an absolute Exquisite place to stay only negative thing I have to say about it is the provided mini fridge has only room for what the resort provides
Partner
10/10
Exceptional
05 Jun 2026
michael
Location
Service
Delicious
Beautiful hotel!!!
Partner
10/10
Exceptional
04 Jun 2026
Emma
Loved it!!! Had a nightmare flight from Mexico to Frankfurt and got diverted here. Had a good spa experience and lovely comfortable bed. Helped to ease some of the frustration!!!
10/10
Exceptional
03 Jun 2026
Farah
M
10/10
Exceptional
01 Jun 2026
Kristen
Fantastic staycation! Went for the weekend for my anniversary and the staff was fantastic and brought us a small gift to celebrate. The grounds were beautiful and so were the rooms. Can’t wait to stay again.
Partner
10/10
Exceptional
30 May 2026
Daniel
Always a great stay at The Ballantyne.
Partner
10/10
Exceptional
29 May 2026
Emilie
Property had nice amenities, including a walking trail and children’s playground as well as indoor and outdoor pools.
Family
10/10
Exceptional
19 May 2026
Darrwien
.
Family
6/10
Pleasant
17 May 2026
Amy
So this was a staycation because we live about an hour away. We had a guest certificate for the spa and decided to make it an overnight. The spa was its own incident, but just be aware that if you are looking for their “couples massage“ that you have to book 2 separate times. We found out the hard way as there were no indicators when completing the reservation so my husband was unable to attend with me.
As for the hotel, it was fine, but did not live up to the expectation based on price and location. The incident at the spa was our kick-off. Since my husband could not join me, he went to the pool. He sat at the bar (no one else was there) and of the 3 attendants working, no one acknowledged him. He left after 20 minutes. Multiple times when we went to sit on the porch off of the bar, trash from previous people were still on tables. Beyond that, everything else was really clean.

Another big disappointment was that there was no coffee in the room. There was a note that said you could get coffee in the main lobby. I was not excited about having to dress and go down to the lobby for my regular cup of coffee. C I had wanted to spend a relaxing morning with coffee on our balcony. We dressed and left.

The bathroom was OK. We did a balcony room and it was spacious but not worth the extra money. The bed was good. The guy that checked us out was nice. There was a charge on our bill from the pool that was not ours because my husband was never helped. He removed said charge.
Partner
10/10
Exceptional
01 May 2026
ANDRE
I have enjoyed staying at the Ballantyne Hotel for almost 20 years. It is the only place I stay when I come to Charlotte.
Partner
10/10
Exceptional
30 Apr 2026
Pipasu
The hotel, rooms, dinning and pool were excellent and we definitely will be back. The walking distance to other restaurants is also a plus!
Family
10/10
Exceptional
20 Apr 2026
Samantha
Wonderful stay
Family_with_children
2/10
Poor
19 Apr 2026
Dianne
Clean rooms. Lobby was overly crowded from all the events that were going on. This hotel is too small for 4 events to be going at the same time staff was rude when me and family was try to take pictures with our personal phones in the lobby during our stay. Told us we wasn’t allowed to take any photos of ourselves on the premises but on the website it clearly states to utilize any area of the hotel. And also was told when I arrived that we could. Spoke with them about it and I was told that the security that was hired was frustrated from removing visitors early from the hotel, which is no excuse to be rude with your paying guest. I will never stay at the hotel again on top of it wasn’t no where near being a resort like Grandover in Greensboro. So please don’t waste your money.
Partner
8/10
Excellent
16 Apr 2026
Shantel
Everything was fabulous!
10/10
Exceptional
11 Apr 2026
Patrick
“Beautiful 5-star Hotel very friendly & welcoming staff.Service was great overall.Especially the Manager,Evan Kidd, who was very kind always had a warm smile.However the restaurant needs improvement food-wasn’t hot enough the wait time was too long.
10/10
Exceptional
10 Apr 2026
Joseph
The hotel was amazing!
10/10
Exceptional
09 Apr 2026
Cassandra
We do staycation's in Charlotte here! Its nice to book a room, have a spa day and get away from the hectic work life while still being only 25 min away from the house. We always have a great experience and the staff are great.
Partner
6/10
Pleasant
09 Apr 2026
Shanita
Hotel was nice overall not what I expected… couldn’t sleep well people were loud in the hallway all night walls so thin you can hear everything in the halls. Found mold in my champagne glass from the cup .
Partner
10/10
Exceptional
08 Apr 2026
Cynthia
My family came in town while on spring vacation and to celebrate my daughter’s birthday. We enjoyed the stay so much, my kids did not want to leave.
Check In/Out services: Friendly staff, Sophia greeted us and explained the properties amenities
Valet and Bell service: Chuck, Bob and jack were pleasant to talk with and helped without hesitation.
The massage and Dunbar areas were clean, and staff were friendly and polite.
My massage was great! Thanks Kiki, my massage therapist.
Overall, the facility is clean, pool, sauna, outdoor well kept. It is within walking distance to several restaurants and shops. We walked to Velvet ice cream place.

From relaxing, to fun time, to resting, this place exceeding our expectations.
We will love to stay here again.
Family_with_children
10/10
Exceptional
07 Apr 2026
Jamela
Awesome
10/10
Exceptional
05 Apr 2026
Amie
The whole staff (lobby, restaurants, spa, management) are friendly, hard working, and welcoming.
Self
10/10
Exceptional
03 Apr 2026
Bradley
Beautiful hotel.
Partner
10/10
Exceptional
29 Mar 2026
Kiliya
Great
Partner
10/10
Exceptional
23 Mar 2026
Dawn
Excellent Hotel , I’d stay there again for sure.
Friends
6/10
Pleasant
16 Mar 2026
Verified traveler
Breakfast menu was not good. Eat breakfast off property.
Partner
8/10
Excellent
01 Mar 2026
Jessica
The room was clean and the restaurants were great, the pool on the other hand was a little outdated and very loud with children playing and going in and out of the hottub. I feel if they are going to have the prices of a high end spa there should be a separate area for children and other hotel guests. It completely ruined my zen with the spa.
Partner
10/10
Exceptional
28 Feb 2026
Thomas
Perfect Hotel. Lovely staff. Perfectly clean and certainly 5-star. Great location in Charlotte. A green walking area near Ballantyne, a huge play area for children. Delightful restaurants nearby in easy walking distance, through the green area.
10/10
Exceptional
22 Feb 2026
Shenee Johnson
The staff, amenities, and boutique style.
Family
10/10
Exceptional
17 Feb 2026
Tamara
Staff were friendly and helpful. Room was spotless. Great short stay. Will stay here longer next time.
Friends
10/10
Exceptional
30 Jan 2026
dominick
Great place
10/10
Exceptional
20 Jan 2026
Glacier
Staff and cleanliness
Leisure Partner
10/10
Exceptional
19 Jan 2026
Donna
The room air was very comfortable and we had a wonderful nights’ sleep.
Impeccably clean room. Love the coziness of the bathroom.
Friends_and_family Family
8/10
Excellent
06 Jan 2026
Angela
Staff were very nice. Spa services were great. Comfortable place to stay. Welcoming lobby area.
Partner
10/10
Exceptional
06 Jan 2026
Walter
Room was fantastic and the staff were excellent. Will definitely come back for any special occasions.
Leisure Self
8/10
Excellent
01 Jan 2026
carol
Always a wonderful place to stay. So glad they put in a second hot tub. Wonderful staff at the motel and always in the spa. Best Christmas ever
Leisure Self
10/10
Exceptional
29 Dec 2025
Carmen
The gentleman who brought in our luggage and the women behind the desk were welcoming and very helpful. Great staff. Would have
Liked seating in the lobby during gingerbread tea.
Leisure
8/10
Excellent
27 Dec 2025
Elizabeth
Bed was super comfy
Room service delicious
4/10
Poor
26 Dec 2025
NDUKA DUKE
No water ior coffee pot in the room
10/10
Exceptional
30 Nov 2025
David
This hotel is always amazing I find it so welcoming and relaxing.
10/10
Exceptional
24 Nov 2025
Antoine R
Great scenery and a relaxing environment. Wonderful retreat!
10/10
Exceptional
12 Nov 2025
Shannon
I will admit I had some reservations due to the price per hotel room, but the staff's professional nature and quick responses were exceptional. The decor and luxuriousness definitely made me feel like a VIP. I would certainly stay here again- especially for the quality of the bed and the shower!
Leisure Family
6/10
Pleasant
05 Nov 2025
Joel
The place is beautiful, but upon check-in, we were greeted with a massive (shouting loud) wedding cocktail party which completely overwhelmed the bar and the entire lobby, including the check-in desk. We had to yell at eachother to complete the check-in. Worse, the bar was \"closed for a private event.\" Real lame when you're excited for an evening drink and there's no alternate. We used the pool and it was nice. I was happy to hear they had 24hr room service, but that was a bit of a joke. It took over an hour to show up, and when it did, the \"fruit plate\" was a few pieces of melon and like grapes or something. That and a pretty good charcuterie plate was $100 for the food only. That it took an hour was icing on the cake. In the morning we were short on time, so we opted for the coffee bar, which had grab and go snacks and hot breakfast sandwiches to order. We grabbed a variety of things which were fine, and ordered one of the sandwiches. I went to cut it in half, which was impossible. I had to bring it back to the cashier, which could only phone the manager. The manager was nice and explained the sandwich had been made wrong which is why the bread was like plywood. She remade the sandwich as best as could be done, but even then it was gas station quality at best, only 3x the price. I'm all in on paying all the money for a quality experience, but in only 12 hours, the amount of corner-cutting was very disappointing.
Leisure Family_with_children
10/10
Exceptional
05 Nov 2025
Eric
Clean and comfortable room. Quality room service. Good food.
Partner
10/10
Exceptional
29 Oct 2025
Essence
Great service. Extremely clean.
Business_and_leisure Family_with_children
10/10
Exceptional
21 Oct 2025
Wudeneh
Great stay
10/10
Exceptional
10 Oct 2025
Terri
Room was very clean and the outdoor pool was amazing!
10/10
Exceptional
06 Oct 2025
Vicky
Everything great
Leisure
10/10
Exceptional
16 Sep 2025
Sabina
Great overall stay. Beutiful hotel.
Leisure Family
10/10
Exceptional
11 Sep 2025
Charity
Hdjt
8/10
Excellent
05 Sep 2025
Walkis
The views were fantastic.
10/10
Exceptional
02 Sep 2025
Haley
Amazing! Love it!
8/10
Excellent
01 Sep 2025
Angel
For the most part everything was well, great size room, ac worked perfect! However we tried ordering in room dining and it took over an hour and half to call us back to place an order. At that point it was past 1:30am. Don't promote 24 hour dinning if you cant cater to your hotel guest.
Leisure Partner
10/10
Exceptional
22 Aug 2025
Victor
I had a beautiful weekend with my family here, the property is really nice, rooms and amenities. love it
Leisure Family
10/10
Exceptional
19 Aug 2025
Jeff
Very nice.
6/10
Pleasant
11 Aug 2025
Hettion
I recently stayed for two nights at Ballantyne, a Luxury Collection Hotel, Charlotte. Upon arrival, the property made a wonderful first impression — the fresh flowers in the lobby and the serene, well-maintained grounds set a welcoming tone. The location is convenient and within walking distance of several restaurants. Staff were courteous and professional, and management was responsive when concerns were raised.

However, for the $400 nightly rate, the room itself was disappointing. The décor felt outdated and dim, with carpet that had noticeable stains and did not feel clean. While robes and slippers were provided, the bathroom tile was worn and in need of updating. Upon arrival, I found a visible stain on the bedsheets — housekeeping did respond immediately, but it was still an unsettling first impression.

The in-room minibar automatically charges if an item is moved, and there was no espresso or coffee machine available in the room — surprising for a property of this category. The spa, while spacious, felt overly segmented with too many small rooms, making it feel disjointed rather than relaxing.

Dining at the on-site restaurant for Saturday brunch was mixed: the food was fine, but our waitress appeared impatient and visibly displeased with even small requests.
Leisure Friends
6/10
Pleasant
03 Aug 2025
MICHELE
The restaurant in the hotel was below average. I went there for lunch. My sandwich and sweet potato fries were overcooked (burnt). Staffing shortage myst be a problem because it took a ling time to get my burnt meal. The waitress deducted a couple of dollars, but i should not have been charged for that food.
Leisure Family
10/10
Exceptional
02 Aug 2025
April
I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.
Leisure Family
8/10
Excellent
01 Aug 2025
Annette
Beautiful hotel, great spa treatment, yummy breakfast…the only problem was that the beds are too high, I struggled climbing into bed. Also, the room was close to the elevator therefore too noisy.
Leisure Pet
10/10
Exceptional
21 Jul 2025
Teresa
Great hotel and great service
10/10
Exceptional
16 Jul 2025
Lurrie
The Ballantyne is likely the best hotel in the Charlotte region.
Leisure Partner
4/10
Poor
13 Jul 2025
YAMMINAH
I booked The presidential suite for my birthday to have a small gathering to celebrate and every so often they are coming to my room about complains of noise when I was Told before I booked I can Have a gathering celebration and this was not fair to disturb me each time this was not a good experience
Leisure Family
10/10
Exceptional
12 Jul 2025
Marjorie
Amazing stay!
Leisure Partner
10/10
Exceptional
11 Jul 2025
David and Victoria

Excellent

Luxurious hotel. Clean, excellent service, delicious food at the restaurant.
Partner
10/10
Exceptional
08 Jul 2025
Tatiana
One of my newly discovered gems ! I travel a lot for work and have enjoyed every second at the hotel. Short stay but would love to come back and stay a little longer! A treasure
Business Self
10/10
Exceptional
07 Jul 2025
Stewart
Excellent service and food.
10/10
Exceptional
07 Jul 2025
christopher
Great hotel, very clean and staff is amazing.
10/10
Exceptional
26 Jun 2025
Ross
Check in quick and got our room early. Beautiful hotel! We spent the afternoon in the pool. Walking distance to the Amp at Ballantyne where we saw a great concert. Very happy with the whole resort.
Leisure
10/10
Exceptional
24 Jun 2025
Verified traveler
We had a phenomenal time. The rooms were excellent. The front desk staff was extremely polite and helpful. The food was amazing and the Spa was great! Highly recommended.
Partner
8/10
Excellent
23 Jun 2025
Shakuwrah
I liked how the staff were so nice and helpful
Business_and_leisure Self
10/10
Exceptional
20 Jun 2025
vitaliy
amazing stay
Partner
10/10
Exceptional
17 Jun 2025
Lesly
Gabriell was AMAZINGGGGG!!!! I enjoyed staying here and will come again!
10/10
Exceptional
17 Jun 2025
Christy
The location was great for concerts at the outdoor venue. Room and bathroom were really lovely with a sweet view of the park area.
Leisure Family_with_children
10/10
Exceptional
31 May 2025
Michele
Great location to enjoy restaurants and music within easy walking distance. Hotel had nice amenities and staff was great!
Leisure Partner
10/10
Exceptional
28 May 2025
Timothy C
This hotel is beautiful! Staff was friendly and the rooms were so perfect!
Leisure Friends
8/10
Excellent
12 May 2025
Tiffany
Definitely recommend! You will have to pay to use the microwave if needed
10/10
Exceptional
09 May 2025
Shannon

Returning customer

Great stay! Last weekend 5/3/25….only issue was that we had some dirty bedding on one of the queen sized bed in our room. We called down to the front desk in the middle of the morning and they came right away to change everything. Great customer service. Really beautiful property. In walking distance to restaurants. Will return!
Friends_and_family Family
10/10
Exceptional
07 May 2025
Jianqing
Great experience
2/10
Poor
05 May 2025
Verified traveler

Umm?

Check in was extremely slow and no one was at the desk to valet park the cars
Friends_and_family Friends
10/10
Exceptional
05 May 2025
Jennifer
Beautiful hotel. We had a room with the balcony that overlooked a beautiful small lake with a fountain. The beds were very comfortable. There is not a coffee maker, but there is room service. The TV was a smart TV, so if you want to hang out in your comfortable bed and watch Netflix, that is definitely an option.
Leisure Partner
10/10
Exceptional
03 May 2025
Osbourne
The facility is gorgeous very luxurious the surrounding area is very Suburban fine dining like the RH rooftop restaurant and great shopping like the South Point area.
Leisure Friends
10/10
Exceptional
23 Apr 2025
Marissa
N/a
10/10
Exceptional
13 Apr 2025
Stephanie
I had a wonderful stay at this hotel! The property was clean and stylish, the staff was incredibly welcoming and helpful, and the location couldn’t have been better—everything I needed was just a short walk away. I’d definitely stay here again!
Leisure Friends
10/10
Exceptional
13 Apr 2025
Karen
Beautiful hotel

Location & surroundings

The Ballantyne, a Luxury Collection Hotel, Charlot
10000 Ballantyne Commons Pkwy, Charlotte, United States

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The Ballantyne, a Luxury Collection Hotel, Charlot

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