BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Springhill Suites Charlotte Ballantyne
Charlotte - NC · United States
12325 Johnston RdView location
8.8/10Excellent1,002 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.0/10 9.0
Location10.0/10 10.0
Neighborhood9.4/10 9.4
Value10.0/10 10.0
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Springhill Suites Charlotte Ballantyne
Enjoy amenities such as an indoor pool and a 24-hour fitness center. This hotel also offers complimentary Wi-Fi, gift shops, and a TV in the common area. Unwind with a drink at the bar/lounge after a long day.
A complimentary continental breakfast is served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Charlotte?
This hotel offers 3, 392 square feet (315 square meters) of event space, including conference space and three meeting rooms. Free self-parking is available on-site. Make yourself at home in one of the 164 guest rooms featuring refrigerators and microwaves.
Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Show less
The hotel is conveniently located near The Amp Ballantyne, CSA OrthoCarolina Sportsplex, and Carolinas ContinueCARE Hospital at Pineville. The nearest airport is Charlotte-Douglas International Airport (CLT).
Located in Charlotte, SpringHill Suites by Marriott Charlotte Ballantyne is in the business district, within a 10-minute drive of Carolina Place and Quail Hollow Club. This hotel is 6.6 mi (10.6 km) from SouthPark Mall and 9 mi (14.5 km) from Carowinds Theme Park.
Make yourself at home in one of the 164 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 3392 square feet (315 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
3:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100.00 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
21
-
Spoken Language
English
Nearby attractions
TD Amp Ballantyne
2 km / 1.2 mi
Carolinas ContinueCARE Hospital at Pineville
5 km / 3.1 mi
Carolina Place
6.7 km / 4.2 mi
Quail Hollow Club
7.6 km / 4.7 mi
CSA OrthoCarolina Sportsplex
8.9 km / 5.6 mi
Park Road Park
9.4 km / 5.8 mi
Promenade on Providence
9.4 km / 5.8 mi
Waverly
9.5 km / 5.9 mi
Rea Farms
9.7 km / 6.1 mi
SouthPark Mall
10.6 km / 6.6 mi
Sharon Shopping Center
10.7 km / 6.6 mi
Phillips Place
11.1 km / 6.9 mi
NarroWay Theater
11.2 km / 7 mi
Colonel Francis Beatty Park
11.3 km / 7 mi
McAlpine Creek Greenway
13.6 km / 8.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 164
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parking
- Laundry service
- Babysitting service
- Hotel safe
Show 19 more facilities & services
- Lift access
- Newspaper stand
- Shop
- Garden
- Newspapers
- Clothes dryer
- Bar
- Restaurant
- Conference room
- Meeting room: 3
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 37 m²STU.H6-KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO Accessible KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 37 m²STU.H6-2Q
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO Accessible-Two Queen Beds
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 37 m²STU.KG
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Ironing set
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Pay movies
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO KING SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Ironing set
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Pay movies
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Fridge
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 37 m²STU.2Q
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Charlotte Ballantyne
STUDIO TWO QUEEN BEDS
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Springhill Suites Charlotte Ballantyne
100
reviews shown
Shawn
Clean rooms, staff
Jenasha
Very clean
Rebecca
Clean room
Adia
The rooms were clean and they kept the whole facility clean! Very comfortable stay would stay there again for a quick weekend in the city!
chesnee
.
Felicia
Staff was very pleasant and clean hotel.
Benjamin
Everything service was above expectations
Andrea
This was great for our visit to Charlotte. Quick check in and the room was very spacious. This was the best I have slept when staying at a hotel. Will definitely be first choice at our next visit.
Rajesh
Great location and best place to stay. Very clean
mildred
Room was nice size. Fridge and microwave in room. Room was clean and bed was very comfortable. Need to put a safe in room for valuables. Breakfast was just ok first day. Much better the second morning. Overall, stay was very good. Staff was very helpful, friendly and accommodating.
Khoua
A lot of parking space and free. Thank you!
Lawrence
Everything
Andrew
Nice place to stay. Was clean. Staff friendly
Cornelia
The room was very spacious and clean. The staff all smiled and very welcoming. The parking was free and very clean. We felt safe and secure. I was disappointed with the breakfast, only had turkey sausage and scrambled eggs tasted like powdered eggs! They did have waffles, Bagels, cereal also. No fresh fruit though. Coffee was good but had a lot of grounds in my cup.
Naomi
Nice SpringHill hotel in Ballantyne.
Gaynor
The toilet wouldn't flush properly. The sink did not drain. The suite was not clean. The A/C unit was rattling all night. They advertise vegan/vegetarian and there was only a BANANA! Literally no vegan options! I would never stay here again! Also, Expedia advertised the hotel as being a 3-minute walk from our venue, but it was over a mile and a 25-minute walk.
Leza
The website says that it is .3 miles/5 minute walk from the amp and I even called the hotel directly and was told that. When we arrived and asked how to get there was told it was a mile and about 27 minutes. You need to update your web page!
Olga
I didn’t eat breakfast there
David
A+
Mindi
The front desk staff was awesome! The room was spacious, clean and comfortable. Breakfast was pretty good too! The location is great and it was quiet even though it was full of teenagers there for a soccer tournament.
Madison
Love the design of the room. Front desk staff, Ramona, was so nice! Fantastic location, especially for a show at the TD Amp. Tons of good restaurants around. Highly recommend!
Carol
The staff was very friendly and helpful. The room was clean and spaced out really well.
Lianna
The front desk agent was exceptionally helpful and kind. They always greeted me and made sure I had what I needed!
Jennifer
Ramona was the best! Thank you for helping our team get all their gear dried from all the rain.
Fuad
Arrived late night and room was with terrible odor. Next day left early morning and requested through Expedia to address this, came back late afternoon and nothing was done, room was not even made or cleaned! Definitely not staying at that property again!
Elizabeth
Good for a family for a night.
AZIM
No safe in the room, the breakfast was ok.
Renee
We stayed at this hotel for a family wedding. The staff was extremely friendly and accommodating. This hotel seems to be popular with traveling sports teams. There were some nights it was very loud and the common areas were always full.
Chandler
Everything was great !
Jessica
The hotel is nice. It’s clean and the staff work hard. They are friendly and helpful. The breakfast is awful. I ate there one day. This is needs to change. The area is beautiful but more security. The parking lot is too dim. Beds are comfortable. I had a couple unpleasant experiences in the few days I was there. Overall: 8/10
Delphine
This is an awesome place to stay.
Samantha
Awesome parking onsite. Delicious Breakfast provided in the morning. Definitely worth it
Nishit
Very clean property
Brandon
Everything was wonderful!
Cynthia
Nice spacious rooms. Laundry was out of order.
Xavier
The place is decent still had some unfinished repairs
Rachel
Room had a bad odor and one of the mattress toppers was dirty and had crumbs
Aimee
The room was perfect for our family of 5.
Ishori
Nice
Kuanyshbek
Clean hotel, delicious breakfast, convenient free parking, and polite staff
Kimberly
Yes
Venessa
Front desk staff, especially Ramona, extremely friendly and helpful. My room was clean. I had some difficulty getting it cleaned because they were sold out two nights. The front desk worked
with me. I will stay there again.
with me. I will stay there again.
Samantha
Great location. Friendly staff and clean. Parking was free
Marisa
Easy parking and check in! Loved the suite we stayed in. We did have to wait a little while (less than 1 hour) at check in as they had been sold out before. Shared the hotel with multiple middle school through college sports teams but no issues with that at all. Easy and delicious breakfast options too
sheila
Room was clean only issue had white stains on the couches and chairs.. pool was nice not the cleanness and was extremely cold decent breakfast l.. overall will stay again
Wilda
The pool needs improvement and cleanliness
Aujai
We stayed in a king suite, rm 520, it wa spacious, thoughtful layout and the room was clean. Staff was friendly and provided wonderful service. Check in and check out was a breeze. Would definitely recommend.
Angel
Rude staff, watered down Marriott property with bare minimum functionalities for a tired business traveler. Front desk female clerk treated me TERRIBLE.
Tom
The room was fine, except thst i got eaten alive by bed bugs or some other insect. I had bites all over my legs and arns from ny 4 night stay.
Craig
The room and entire hotel were clean and well-kept. My child had a great time at the indoor pool. Good breakfast with plenty of gluten free options. I will definitely look to stay at this place the next time we are in the area.
Louis
the room was ok
Charles
The staff was so helpful and courteous. But...and a big but...we've been there for 5 days but the housekeeper cane only once. And the worst part is there was even a spider web in the bathroom floor that stayed there, till we left. But after that, it was good (the food, the pool, the gym, the people)
Verta
vv
Gabrielle
Staff was polite and parking was free. Breakfast was as bare bones as it comes. Took the water in the shower over 5 minutes of running before it went warmer than ice cold, then it went to burning hot. Very tough and time intensive to get a normal shower temperature.
Elizeo
The room was clean and comfy, all hotel areas are well kept.
Alice
Yes
Autumn
Clean/great service/convenient location/overall great stay
Amanda
Rented the room for my son and his wife for the holiday.
Room and hotel were clean. Customer Service was amazing.
Room and hotel were clean. Customer Service was amazing.
Marianne
The breakfast food was cold, and not very flavorful. The room was very comfortable. The staff excellent.
Russel
We had a great experience. The room was spotless, and the staff were very nice and attentive.
Jessica
Everyone was very nice. It was clean and comfortable
Elise
We only needed a room for one night, at check in we were greeted by the 'bartender' who was working front desk as the bar was closed. She was very friendly and professional. We will definitely stay here again when we visit the area!
Bruce
Poor design. Desk light blasts light onto sleeping person. Bathroom door has translucent pane, so turning on a bathroom light at night blasts light onto the bed. Not nice for a sleeping person. Inadequate racks for bath towels and bathmat. Original room had a dripping water leak around the shower overhead light-- a potential electrical shot and fire hazard.
tracy
We enjoyed our stay ! I don't have any criticisms. The staff was friendly. The room was comfortable and clean. The complimentary breakfast was plentiful and had a variety to accomodate for dietary preferences.
Cat
Everything was so fantastic! The only and minor complaint is the computers and printers available to use- short timers on the monitors, printing is slow, dingy
Jeff
Staff is wonderful. Room was very clean.
DAVID
Sink in room drained slowly but other than that another excellent stay
Karla
Nice room and facility. Friendly and helpful staff. Appreciate the EV charging station for our Jeep 4xe.
Alain
Good
Heather
Everything was perfect
Karen
The front desk staff is great to take care of you
Regina
Front desk staff was very friendly and helpful. Check in was quick and easy. This was my 3rd stay here for an event nearby. I would stay again.
Paul
Interesting location
Lisa C
Rooms spacious, clean, quiet and lovely. Had everything I needed. I should have stayed two nights!
Dominique
Had a hole in the bathroom ceiling above shower smh
iquana
Please with everything except breakfast
Yes parking was easy and seemed secure AC was working in the room
Luis E Flores
Good service
Ramona
The property was clean. There were young people doing a scavenger hunt and was not aware of those around them.
Monica
We really enjoyed our stay.
Rajiv
Good
Sharon
Wow got hi pi kp
Marisol
Ok for a couple of nights
Room was clean. Bed was comfortable. Room layout was nice, with a sofa, desk, and space to walk around the bed. Shower pressure was great. Toilet was small, small as not your average height, which makes it uncomfortable for tall people. Breakfast was typical, sausages, bagels, oatmeal, yoghurt and a waffle maker. Not very plentiful like other places. Night shift was pretty indifferent. There were no carts available, when we asked an employee he said they had but he didn’t know where to find them. He didn’t offer himself to ask around. Then a couple of other people around the front desk saw me struggling taking things and nobody offered help. Check in was fast but an AI would have probably been more welcoming. Stay was fine. Price was right. Not planning to come back in the near future. Customer service is important for me. If you don’t care much. I recommend.
rhonda
The bathroom sink does not drain well in room 411 and the shower faucet needs to be fastened to the wall better.
DAVID
A+
Winnifred
Aircondition was making racket.
Shanna
We did this for Father’s Day. The indoor pool was so fun and it was convenient to all of Charlotte and the surrounding area
HYUNJAE
Good in general, service was excellent but A/C was too loud.
Michael
The morning breakfast was very good! I found the items for sale a little high. The staff at the front desk was very professional and friendly Wednesday to Saturday. The young man on Saturday was not friendly at all.
Michael
The women from Wednesday September 10th to Friday September 12th were very professional and friendly. The man on Saturday September 13th wasn't so friendly.
Tammy
Don’t waste your money
Room was hot. Bed was hard & super uncomfortable. I stay here every trip to Charlotte. But never again. We checked out & went to Renaissance. A much nicer hotel.
Tamer
Well maintained
Melanie
Just Great No Complaints
SHS was amazing as always. Rooms very clean, halls and elevator. Lobby spotless. Staff friendlay and so quiet during sleep hours. Breakfast was tasty as well. An overall great experience
Troy
Customer service was great and staff
Danielle
This is a nice facility. And our second stay while visiting Charlotte for shows at the Amp Ballentyne. My only issue was that breakfast cuts off at 9:30 sharp. I made it to the lobby at 9:32 and the cleanup person already had everything wrapped up. Didnt even offer a pastery or fruit.
April
Very surprised about the condition of this hotel review said it was great and I found it just OK- or slightly less than ok.
Liana
Very pleasant!
Tierra
Nice
Verified traveler
Polished poo
Like polished poop. I’m not sure why this hotel has such positive reviews. I’m not really hard to please but: the sliding door for the bathroom would not stay shut so we had to wedge a shoe in so that we could use the restroom in privacy, we got a room with a fold out bed couch and the bed had no sheets in the room and was stained with what looked like blood. We kept it closed and layered the main bed’s comforter on it. The shower handle nearly came out of the wall. Those were the worst things, but of course we were in town for a swim meet and didn’t get to our room until pretty late so just put up with it. It’s like they used a contractor to do refurbishments and they did really subpar, cheap and shoddy fixes, like just putting a bandaid on things. Also not as important but I would not recommend using the pool. It is disgusting. Hopefully you can find somewhere better. I don’t recommend!
Gabrielle
Clean room , great staff
Verified traveler
Beds- great, bathrooms- different breakfast meh
The breakfast was okay. It was the same options both days we were there. The only issue I didn't care for was during breakfast. It wasn't my family affected, but I watched a group of young girls come downstairs for breakfast around 955am. They wanted to make waffles and the overseer refused to provide waffle batter (I overhead the conversation while making my plate) I feel that was wrong considering that breakfasy wasn't over yet. To disappoint a group little girls like that wasnt right because breakfast was still open. Sometimes it may extend the work schedule, but I believe it's about good service - which I don't think was accomplished that weekend morning.
It would be nice to have options besides cheesy omlets as well, such as scrambled eggs. Not everyone cares for cheese on eggs. As well as to half and half pork/turkey sausage. Not everyone likes pork only and not everyone cares for turkey sausage.
It would be nice to have options besides cheesy omlets as well, such as scrambled eggs. Not everyone cares for cheese on eggs. As well as to half and half pork/turkey sausage. Not everyone likes pork only and not everyone cares for turkey sausage.
Location & surroundings
Springhill Suites Charlotte Ballantyne
12325 Johnston Rd, Charlotte, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Springhill Suites Charlotte Ballantyne
105 hotel photos
