Hilton Durham near Duke University

10/10

Exceptional

14 Jun 2026

Garth

I booked one night. Decided I LOVED the property, gym, pool, so much that I wanted to stay for a 2nd night. Serena, the front desk girl, was absolutely the most wonderful pleasant person I have ever dealt with. She moved rooms and bookings around so that I could stay in the same room without having to move, helped with expedia for the 2nd night, and was continually pleasant and friendly. Her manager should DEFINITELY give her a RAISE!!! She is the hotels BEST ambassador! Thank you Serena!

Self

10/10

Exceptional

14 Jun 2026

Shelia

Very nice stay! Enjoyed my room and amenities

10/10

Exceptional

13 Jun 2026

Daniel

The best !

2/10

Poor

13 Jun 2026

hamed

AC does not work. We were told the engineer will check it out but no one showed up. The next day I was told the it’s too for the AC to keep up
The floors are dirty everywhere
The hotel is beaten up
The room carpet is dirty and felt wet
Stay away

Family_with_children

10/10

Exceptional

13 Jun 2026

Jessica

Enjoyed our stay. Very clean and comfortable.

Partner

10/10

Exceptional

10 Jun 2026

Marya

No iron or ironing board in the room. No freezer in minifridge. Otherwise great.

Self

10/10

Exceptional

09 Jun 2026

Paul

Breakfast was li late but everything was good

Self

8/10

Excellent

09 Jun 2026

Sanjiv

It was an extremely busy graduation weekend so the staff was doing its best. It was convenient location to Duke university.

Partner

6/10

Pleasant

08 Jun 2026

Katherine

The room was very clean and well-maintained, and the pool was lovely as was the fitness center. However, the property itself had some flaws. We had to check in three times because the card reader would not work, and then we were placed in a room that someone else had already checked into.

Perhaps the biggest drawback was that there were several car break-ins in the parking lot during our stay. Windows of at least two cars were smashed through, which draws the safety and security of the property into question.

Family

10/10

Exceptional

08 Jun 2026

Jennifer

Some slight wear and tear on the bathroom door which is right up against the shower. It felt humid as well.

10/10

Exceptional

07 Jun 2026

Teresa

The room was nice but for the price I expected a microwave in my room rather than the lobby.
The only complaint is the shower drain was very, very slow.

6/10

Pleasant

06 Jun 2026

Kelsey

The bed was comfortable, room was nice. Staff was not helpful. I called earlier to verify a pack n play would be available for my room and when we checked in I was told if there wasn’t one in my room then they didn’t have one for me. There wasn’t one in my room so I called the help desk and they said they can’t do anything about it, pack n plays are in housekeeping and she did not know how to get in there. I then asked for the manager and she told me I could talk him Monday morning at 8am, it was currently Friday evening. Told me I had the best room with two beds and to put my BABY to sleep in the queen bed. It was horrible, I didn’t sleep at all worried about my baby suffocating on the soft bedding, he slept on my chest most of the night. Would not recommend, the staff was very rude and not helpful.

10/10

Exceptional

05 Jun 2026

Joan

This is a really nice facility with comfy, clean rooms. We were very pleased. The pricing was good!

Partner

10/10

Exceptional

03 Jun 2026

William

Nice location to Duke and it was clean and comfortable

Family

10/10

Exceptional

30 May 2026

Wiltonda

Everything was wonderful

Self

10/10

Exceptional

29 May 2026

Ken

Great property. Quiet and clean. Convenient location.

10/10

Exceptional

27 May 2026

Tom

Everything great staff excellent

Self

10/10

Exceptional

27 May 2026

Tom

Staff is fantastic room is quiet and clean

2/10

Poor

24 May 2026

Margo

Hotel lobby is nice and modern.

Partner

6/10

Pleasant

24 May 2026

Mary Hollis

The hotel was very clean and the staff at check in and at the coffee bar were very friendly. Unfortunately the AC was not working properly in my room and neither was my TV. There was also a humidifier of sorts plugged in in the bathroom which wasn’t great. I did not make any complaint to management/front desk staff, as I was only there one night and didn’t want to cause problems for them! Despite that, would definitely stay again!

Self

6/10

Pleasant

24 May 2026

Daniel

They charge you for parking, which is crazy nickel and diming. Odd rooms, but clean. The duvet had all the fluff clumped up and yellow, so it sat like a lumpy sheet. Water pressure was the usual Hilton low. There is almost NO storage in the room to put your things away. I had to put my clothes in a desk drawer, because that's it. Weird furniture choices included an incredibly heavy, uncomfortable desk chair with no wheels, as well as a weirdly placed dressing bench which they stuck under the TV instead of the foot of the bed.

Self

10/10

Exceptional

24 May 2026

Mark

Everything you expect from Hilton and at a good price.

10/10

Exceptional

22 May 2026

Kathy

We just needed to rest for the night from a long drive. From the time the very pleasant woman behind the reception desk greeted us to us leaving early next morning, everything we needed was provided. A friendly face to greet us, dinner in the hotel restaurant at 9pm, beautiful room, hot shower and a friendly goodbye in the morning.

Partner

8/10

Excellent

22 May 2026

Robert

Very good breakfast. Very good facilities.
Did not appreciate having to pay for daily parking. This is a suburban area with ample parking. Should increase the room price to include parking. Now it feels like being cheated and nickel and dimed.

Family_with_children

8/10

Excellent

22 May 2026

Chris

Had a problem with the shower that was resolved. But there was a prom going on at the hotel and dealing with teenagers at prom while trying to sleep is near impossible, wish there was some type of heads up when the hotel has an event booked so you know to choose that one or not.

Business

10/10

Exceptional

20 May 2026

Paul

Yes

10/10

Exceptional

19 May 2026

David

Hilton Durham near Duke is the nicest reasonably priced hotel in the area. I spend 4 or 5 nights a year in the area and always choose this hotel if a good rate is offered.

Self

10/10

Exceptional

19 May 2026

Marta

Room was clean and comfortable. Also
the front desk was helpful.

Family

10/10

Exceptional

19 May 2026

Mary

Clean room, nice staff.

10/10

Exceptional

19 May 2026

Tom

Desk staff always goes over and above and super friendly no matter what time you need them.

Self

10/10

Exceptional

19 May 2026

Tom

I’ve stayed many times here and the level of service is always excellent. The room’s comfortable and clean the restaurant is top notch.

Self

2/10

Poor

15 May 2026

Charles

I had to contact the front desk twice for the heat not working. They had to send a maintenance person to the room twice. It still continued to not work through the night, the room was very cold. I woke up with a runny nose and coughing.

Self

10/10

Exceptional

14 May 2026

Heather

Great property!

4/10

Poor

13 May 2026

Joseph

charged for oarking.. charhed for breakfast.. no room cleanings

10/10

Exceptional

12 May 2026

Renea

Totally enjoyed our stay. Would definitely stay again and recommend it to everyone!

Partner

10/10

Exceptional

11 May 2026

Karen

Room was spacious and nicely decorated. The beds were incredibly comfortable. Plan on asking what brand. Very clean. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Colleen

Friendly staff, clean room, easy access to highway.

Family

4/10

Poor

10 May 2026

David

There was no hot water in our rooms and by time it was fixed was too late for us. The safe did not work and lock, which was problematic. The cost of the room was jacked up and to not offer breakfast at that price was a huge disappointment. I will question whether I stay at a Hilton in the future.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Paula

The room was immaculate, lovely and quiet.

Self

8/10

Excellent

06 May 2026

Nancy

Property was very clean but different than what we are used to when traveling.
No complimentary breakfast and a fee for parking which will result in a decision not to stay at this property next time in the area. We have experienced a parking fee elsewhere but only in city areas where parking was a premium. Understandable. This property had very ample parking for plenty of cars. We just thought it was a sort of money grab for travelers.
There was breakfast food available but for $19 a person. My wife and I would never come close to eating $38 worth of food in the morning.

Partner

8/10

Excellent

05 May 2026

Patsy

Nice property and will definitely stay again. The only downside is the breakfast is a little pricey.

Family

10/10

Exceptional

04 May 2026

RODERICK

Nice

10/10

Exceptional

03 May 2026

Tywan

Great

10/10

Exceptional

02 May 2026

Maryam

Every thin was good except the outside air conditioning unit noise at night.

Friends

10/10

Exceptional

02 May 2026

Cherry

Always clean and just an overall lovely hotel. My preferred place to stay when in the area.

Self

8/10

Excellent

30 Apr 2026

Jaime

Great staff

10/10

Exceptional

30 Apr 2026

Gerran

Staff was great

Family_with_children

8/10

Excellent

28 Apr 2026

Nathan

Good location, not what was close by, but not far from places in Durham. Weird to charge for parking.

Family_with_children

10/10

Exceptional

26 Apr 2026

Ariel

Room clean 💯

Family_with_children

4/10

Poor

20 Apr 2026

Rebecca Rose Reilly

This hotel is adequate and seemed clean. There was minor damage but the room was useable. I would not recommend staying here as they have rooms located next to the elevator. The hallway noise was so loud even past 2 am. Our bed may as well have been located in the lobby.

They charge 8 dollars per day for parking. It’s not a huge cost but feels like nickle and dining for a suburban parking lot.

When we checked in, we were told that we have 30 dollar food and beverage credit per day. Upon check out, the credit wasn’t applied. When I called, the staff told me that the credit didn’t apply due to how I booked. This misleading information was frustrating since we ate at the hotel with the credit in mind.

Partner

4/10

Poor

18 Apr 2026

Lei

Facilities (4/5): for an older hotel, the lobby is fairly modern and the hallway floors look relatively new.

Room (4/5): the room is spacious and the bed is comfortable. It has outlets for various types of cables and adapters.

Bathroom (1/5): the bathroom counter is so low that it is more suitable for a daycare. The bathtub is also so small that it is about 2/3 of a standard tub. My friend’s room, however, has a standard bathroom. It might be just a matter of luck.

Service (1/5): the front desk staff had a rude attitude. And if you did not book a room through Hilton directly and you may be treated poorly and be stuck with a different room type.

I booked a King bed room but was given a double beds room without first telling me during my check in. I walked to my room at the end of the hallway and then had to back down to the front desk and ask for a King bed room.

Instead of checking his computer to see if a King bed room is available, the front desk staff immediately claimed none is available and blamed others and me for faults (e.g., someone else assigned the room; you booked through a third party so we cannot guarantee the room type; you did not tell me earlier about your room type; etc.). After I walked all the way back to my room, he called and said a King bed room “just became available” but I declined because I did not feel like walking all the way back again and dealt with his rude attitude. It was an unpleasant experience.

Business

10/10

Exceptional

17 Apr 2026

Salena

We always enjoy our stay at Hilton. This place is great to stay at.

Family_with_children

10/10

Exceptional

16 Apr 2026

Jiashi

They don’t have Tesla Supercharger.

Family

10/10

Exceptional

16 Apr 2026

Jeff

Clean room and a nice large shower

Partner

10/10

Exceptional

16 Apr 2026

tigist

Great location to visit Duke University only 8 minutes.

Family_with_children

10/10

Exceptional

16 Apr 2026

Jasmine

We did an overnight stay and had a great experience. We were able to do early check in. The location was nice, food and stores were close. The staff was amazing!

10/10

Exceptional

15 Apr 2026

Courtney

Nice and quiet.

10/10

Exceptional

12 Apr 2026

Fernanda

Restaurants were closed on the weekend

Friends

10/10

Exceptional

12 Apr 2026

Benjamin

The breakfast and restaurant was nice! The food was great.

10/10

Exceptional

11 Apr 2026

Alexandra Y.

Did not use business facility.

Self

8/10

Excellent

09 Apr 2026

Joan

Rooms are clean breakfast was good staff are friendly

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Demeku

The staff at the reception were very welcoming and the room was in excellent condition

10/10

Exceptional

07 Apr 2026

Hilary

This is a very friendly hotel. Pool and restaurant weren’t open when we were there though. But still worth it for the comfy beds and kind staff

Family

10/10

Exceptional

06 Apr 2026

Suzanne

Beds were comfortable, coffee and food excellent

Family_with_children

8/10

Excellent

06 Apr 2026

Mary Ann

Clean room great food at restaurant

Family

10/10

Exceptional

06 Apr 2026

Volha

I had a great overnight stay. The room was clean, the staff were friendly, and it was quiet, which helped me get a really good night’s sleep. I would definitely stay here again.

Family

8/10

Excellent

05 Apr 2026

Ravikiran

This hotel has seen better days. You can tell it's a solid 4 star hotel based on the upscale interior and amenities. Quite likely guests prefer newly built hotels closer to Raleigh / Chapel Hill. Hotel management offering rooms at a competitive price, but making up for that by charging $8 for parking. There's also a shady hotel across the parking lot. Overall, a pleasant trip.

Family_with_children

10/10

Exceptional

05 Apr 2026

Michael

Great

6/10

Pleasant

04 Apr 2026

Stanley F.

The drain was clogged so I had soap scum up to my ankles Totally GROSS

6/10

Pleasant

02 Apr 2026

Helen

Breakfast price was advertised as$21.00 to much

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Brian

VERY CLEAN. COMFORTABLE AS USUAL WITH THE HILTON BRAND.

6/10

Pleasant

02 Apr 2026

Shaneka

Small issue with the room HVAC system, staff wasn’t very accommodating but ultimately resolved the issue after a couple calls to guest services.

Self

10/10

Exceptional

01 Apr 2026

G. Paul

The food served in house was wholesome and tasty!
The room was spacious and clean.

Partner

10/10

Exceptional

28 Mar 2026

Christy

Staff was friendly an rooms were clean

8/10

Excellent

25 Mar 2026

Duane

Breakfast was $20 not even close to worth the price. 8$ a day parking in their own lot was ridiculous

10/10

Exceptional

25 Mar 2026

Michelle

Great room, location, and amenities

Family

6/10

Pleasant

23 Mar 2026

Earl

It was ok. Way overpriced for what they gave you. Just a room and a bed. Nothing more.

10/10

Exceptional

21 Mar 2026

Sarah

The hotel was very comfortable and convenient.

Family

10/10

Exceptional

20 Mar 2026

Jermaine

Clean room; great breakfast

Family_with_children

10/10

Exceptional

19 Mar 2026

Rita

The faci

4/10

Poor

19 Mar 2026

Destinie

While the property, room, and the amenities were all lovely, the staff was dismissive and curt upon my wife’s arrival in the early morning. Through no fault of her own, she was unable to arrive earlier and she was made to sit and wait for 15 minutes to check-in with no clear reason why and while no other guests were present.

Self

10/10

Exceptional

19 Mar 2026

Bobby

I like how restaurants was walking distance

Business Friends

2/10

Poor

18 Mar 2026

John

Worst Hilton experience ever!
AC not working for 2 day stay.
Room smelled fishey.
Dangerous entrapment issue with bathroom door.
Reported to staff with zero response.
Asked to see manager at checkout but none on site. Requested a call. Not holding my breath.
Stay away from this place.

Partner

10/10

Exceptional

16 Mar 2026

Richmond

My wife and I traveled so often for our daughter’s soccer games and last weekend we were visiting Duke University.
We experienced a very friendly and courteous staff who were so ready to work with us.
The staff were respectful and even though we met different people on Saturday and Sunday they all treated us as valued customers through their little gestures towards us and we sincerely appreciate them. Thank you

Family_with_children

6/10

Pleasant

15 Mar 2026

Render

Mold under soap trays in shower. Shower head loose behind wall and leaking inside wall. Hair stopper in tub drain loose and broken. AC would only blow air but would not cool. No vent in bathroom so humidity in room was high after use of shower. Mold under bathroom sink. Front desk called my sixteen year old son a grown ass man and threaten to adjust price as we had three adults not two adults and a child. Expedia calls for anyone under 18 to be listed as a child. Paid for breakfast vouchers but wouldn’t accommodate my son, leaving us with one person missing breakfast every morning. TV would work intermittently. Overall not super impressed with the quality of our stay. Had a rough couple of nights trying to sleep uncovered due to the heat in our room. Could be a nice place with a little work.

10/10

Exceptional

12 Mar 2026

Sam

Nice area, great hotel restaurant

10/10

Exceptional

12 Mar 2026

Keith

Very friendly and helpful staff. Immaculate took care of all questions for me.

Partner

10/10

Exceptional

07 Mar 2026

Betty Lou

My stay was great. Thx to all

Self

4/10

Poor

04 Mar 2026

Sadia

I changed three rooms after I arrived. They were all noisy for one reason or another. I am a light sleeper and need a quiet place to sleep. Also, the heater took a lot of time to heat up the room. The restaurant closes after breakfast and opens at 5 for room service.

Self

10/10

Exceptional

02 Mar 2026

Steven

Friendly staff and very clean location. Can’t wait to comeback and try the bar and the restaurant. The food and drinks looks great!

Pet

10/10

Exceptional

01 Mar 2026

Lynette

Room was clean and comfortable. Staff were friendly and provided excellent customer service. The restaurant’s dinner was great! Check and check out was easy. The TV did
Stop working the last night. stop

Friends_and_family Friends

6/10

Pleasant

01 Mar 2026

brenda

Room was clean but had a smell

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Anthony

Yes