Comfort Inn University Durham

8/10

Excellent

11 Jun 2026

Ritchelle

Easy parking and friendly staff

Partner

8/10

Excellent

09 Jun 2026

Tina

The check in was amazing. The lady at the desk was awesome. There are a couple things I have to say about our room. When we first walked in the door the smell of bleach was overwhelming and would not go away no matter what we did. The pillows on the bed were damp like they had been washed and not dried all the way, luckily we brought our own. The room just seemed like it had a damp feel to it. I had to take a shower before bed and first thing when I woke up due to feeling damp. The carpet did not smell the best. On my side of the bed I smelled an odor like vomit all night. We did not com[lain because it was late and the beautiful lady at the desk was very busy and did not need the hassle. It was a good stay overall, our room did not meet up to standards and I am not a picky person.

Partner

10/10

Exceptional

07 Jun 2026

Tracy

Great rate! Comfortable beds!

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

pedro

In general everything was very good, housekeeping excellent, breakfast very good

Partner

2/10

Poor

06 Jun 2026

Rob

We walked into the lobby and were hit by the overwhelming smell of mildew. We got lots of time to enjoy it because the desk staff was flummoxed by computer issues. Those issues continued to the credit card signature pad and the key encoding machine. We were treated to more bad smells in the elevator and the hallway, and got no respite in our room, which reeked of sweat and chlorine. The linens were all threadbare and there was no sign of the \"upgraded rooms\" advertised on the web site. My eyes were watering after only a few minutes in the room, and we called it quits. I turned in my key and we went and stayed at the Staybride Suites two doors down -- twice as expensive but not a danger to your health.

4/10

Poor

02 Jun 2026

Lubica

We arrived at 3 am after 19 hours of driving and when we were checking in, nobody was at the desk and we were waiting for about 30 minutes for the receptionist to show up.

Family

2/10

Poor

31 May 2026

Wanda

I did not stay, I canceled upon arrival so I didn't get the experience

Self

6/10

Pleasant

31 May 2026

Hannah

Breakfast options very limited and not fresh. Room run down. Bathroom smelt damp. Beds comfortable. Air con very noisy.

Family_with_children

10/10

Exceptional

30 May 2026

Yolanda

Was a pleasant stay

Self

10/10

Exceptional

27 May 2026

Cynthia

Our room was very clean. Especially impressed with clean, vacuumed hallways. Breakfast was very good. Even with two bus loads of passengers eating Sat morning, there was still plenty of food available. One night I wanted coffee & the front desk guy made a fresh pot!

8/10

Excellent

26 May 2026

Raymond

Good breakfast, clean room, friendly staff.

Partner

6/10

Pleasant

25 May 2026

Barbara

The 24 hours tea, coffee and lemon water was a nice touch

Family

10/10

Exceptional

25 May 2026

Paul

Breakfast was standard but good. Sometimes, some basic items ran out. Pool was nice, though several times in the afternoon there were numerous kids who admitted they weren't staying there. Room was very clean and cable was good. Staff were mostly helpful, except for one, but you get that anywhere. Bed was clean and comfortable. A good value that exceeded my expectations. I will certainly be back.

Family_with_children

8/10

Excellent

25 May 2026

Jessica

Nice room and very comfortable beds with plenty of pillows. Breakfast was nice with plenty of options and also included some hot food options. Free wifi and free parking. Lobby has free ice water as well which was nice to fill my water bottle.

Friends_and_family Family

8/10

Excellent

23 May 2026

Blake

Didn't like the fact that housekeeping was every three days unless you requested it more often. Our stay was three-days and on the day of check out, housekeeping knocked on the door to tidy up the room. They did provide us with fresh towels during our stay.

Family

8/10

Excellent

13 May 2026

Ryan

Overall a good place to stay for the money. Staff was friendly and helpful. They really need to get a new key card system at this hotel. Apparently their keys stop working if they get close to a cell phone or another card? Never heard of this but I had to get 4 new keys during my stay which started to get annoying.

Self

10/10

Exceptional

10 May 2026

Kimberly

We came from High Point NC for our daughter’s graduation from UNC Chapel Hill, the location was perfect for the weekend. Breakfast was great, Beds and pillows were amazing and Very Clean. Staff was extremely helpful and friendly. We will definitely will stay here again when in this area!!!!

8/10

Excellent

10 May 2026

Robert

Call ahead, my reservation had been cancelled, the nice lady was able to get us a room

Partner

8/10

Excellent

08 May 2026

Sonya

Ok stay, great location, disappointed that there was no Sundry Shop

Friends_and_family Family

8/10

Excellent

07 May 2026

Claudia

I stayed at this hotel simply for its affordability and location to the UNC-Chapel Hill hospital. It was a basic type hotel, no frills. It did have a decent continental breakfast, and good internet wi-fi. Its location to restaurants, Walmart, Barnes and Noble etc, was good because you could walk to those if you were up to it. It did have a small pool but I didn’t use it and from my window I don’t think anyone else did either.

Family

6/10

Pleasant

07 May 2026

Bridget

Room clean sheets looked worn pillows need to be replaced

Partner

8/10

Excellent

05 May 2026

John

Everything was clean, beds were ok, 1 hard 1 extremely soft. Breakfast was make your own waffles, omelet with peppers or hard over eggs and home fries, or cereal but no bread except bagels. Had to wait for eggs to be refilled.

Friends

2/10

Poor

05 May 2026

Renee

This room was really in poor quality cleaniness and overall conditions. I also got bit by a tick and want a refund.

Friends_and_family Family

10/10

Exceptional

04 May 2026

juan

Great stay near everything.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Rossana

Very good breakfast!

Partner

8/10

Excellent

04 May 2026

Joshua

Hotel was fine. It accomplished what we needed it to.

Self

6/10

Pleasant

03 May 2026

RHONDA

Location was great. Customer great. Property is a little dated but clean.

Partner

8/10

Excellent

02 May 2026

Hadassah

It was comfortable and very convenient for the purpose and staff was very responsive.

10/10

Exceptional

01 May 2026

Eswar

Comfortable, Clean, Quiet, and all around courtesy for all support and services. Convenient to all destinations in the research triangle.

Family_with_children

4/10

Poor

25 Apr 2026

Arumani

.

Self

10/10

Exceptional

21 Apr 2026

CONG

Great

Self

8/10

Excellent

20 Apr 2026

Eric

Overall, our stay was fine. The room was clean and comfortable and the rate was good. However, I gave the lower rating for the Breakfast, which is very poorly managed. Everything was allowed to completely run out before it was replinished...food, juice, milk, etc. People were standing around waiting for food, and given it was a full hotel, the quantities required should have been anticipated. And the room was not kept cleaned up, with tables left dirty. There is also no trash can by the waffle irons to put the batter cups in so most people just leave the used ones on the counter. If we stay there again, we may choose to eat breakfast elsewhere to avoid a similar situation. The management of the Breakfast, in our opinion, was unacceptable and avoidable.

Partner

6/10

Pleasant

18 Apr 2026

Justin

Average hotel. Check in was slow and a little difficult due to cards not working

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Yamini

Breakfast was really good. Clean room. Toilet needed to be addressed. Parking was fine. Bed was comfortable.

10/10

Exceptional

13 Apr 2026

Amy

Safe and clean.

Friends_and_family Friends

4/10

Poor

12 Apr 2026

Kristi

Room had no shower curtain, wet mat in bathroom. Pillows were flat. Kids loud at night. Called front desk , no one answered.

Self

8/10

Excellent

12 Apr 2026

Katie

Great spot for a quick stay over. Clean and accomidating. Staf was very helpful.

Partner

8/10

Excellent

11 Apr 2026

Rajesh

The breakfast is fairly average. There isn’t much variety, so options feel a bit limited. The breakfast potatoes were also underwhelming, as they were only partially cooked and still somewhat hard. Overall, it’s okay for a quick bite, but there’s definitely room for improvement.

Self

10/10

Exceptional

08 Apr 2026

JUAN

very recommended

Family_with_children

4/10

Poor

05 Apr 2026

Bradley

Room was not clean. Black stains in the bathroom sink. There were stains on the wall in the room as well.

10/10

Exceptional

02 Apr 2026

Margaret

Not much of a verity for breakfast.

Family

10/10

Exceptional

30 Mar 2026

Pingping

Great stay!

8/10

Excellent

28 Mar 2026

Tyrus

Good!

10/10

Exceptional

23 Mar 2026

Julie

We stay here every year for a local tournament. We love it because of the family suite option where I can provide for a quiet night for my competitor in one bed room with siblings in the other. The separate living room quarters are perfect and we love the peaceful feel of staying here on tournament weekend. The kids love the waffles and the home fried potatoes in the morning. I would have preferred scrambled eggs to the egg the way it was cooked as it was not very good, but that's nit picking. I didn't care about that very much.

Friends_and_family Family

4/10

Poor

22 Mar 2026

garry

No 3 machines two out of order

Partner

4/10

Poor

14 Mar 2026

Jacob

We had to change rooms due to a terrible mildew smell. The second room we got still had a damp mildew/moldy smell and there was a moldy film on the window. Not sure if the carpet has been cleaned and not dried and mildewed or what the issue was but it was not pleasant at all.

Partner

8/10

Excellent

13 Mar 2026

Douglas

Great stay Thanks

Self

2/10

Poor

08 Mar 2026

Lisa

I should have known better than to even check in when we read the sign in the parking area that said “not responsible for damage to vehicles” - but after a long day of travel we really just wanted to crash.

Immediately upon entry to the lobby I noticed a distinct, icky smell - probably a mixture of smoke and I don’t even know what. The interior of the lobby was a little dingy and dated. Still, I continued on through check in even though the “computer was slow”and EVEN after being advised of a required $200 deposit because we booked through Expedia and not directly book with the hotel, which I thought was VERY odd.

We finally got our room keys, made our way through stinky, DARK hallways to our room which was equally stinky and dingy and where the furniture was covered in a variety of mystery stains. Every single drawer in the room and the microwave was left all the way open - odd. The bathroom had a loud fan that ran constantly with no apparent on-off switch and the shower had a freaking mirror on the back wall, which seemed incredibly odd and creepy.

After seeing the room we quickly searched for a better place to stay, secured a room elsewhere and promptly checked out about 30 minutes after checking in. Do not recommend and would not ever book here if in the area again.

Family_with_children

6/10

Pleasant

06 Mar 2026

Anjelica

Bathrooms really need updated. Pain peeling off the bathtub and the handle was not secure

Family_with_children

10/10

Exceptional

04 Mar 2026

Seth

The breakfast was okay, the sausage was gray and I refused to try it. The room was clean and the property was in good shape.

Family_with_children

8/10

Excellent

04 Mar 2026

Midory

Was close

Partner

8/10

Excellent

02 Mar 2026

jeffrey

Front desk staff was courteous. Really nice person and attitude.

The only downside was the deposit of a hundred dollars required for the room because I paid for the reservation thru Expedia. The kicker is that they actually charge your card and then tell you they will issue a credit in 3-5 days. Seems kinda bad it takes 3-5 days to credit my card, when it took less than 3-5 seconds to charge the transaction.

Partner

10/10

Exceptional

01 Mar 2026

Jonathan

all very solid

4/10

Poor

01 Mar 2026

richard

Hotel did not have hot water in the morning and definitely dated

Self

4/10

Poor

01 Mar 2026

Farrell

Staff was friendly checking in. However, we could not shower as the water was brown. Disgusting. Let it run for a while, just got darker.

And knocked on our door to clean at 9:00 am

6/10

Pleasant

01 Mar 2026

Trevor

Breakfast, cleanliness of elevator. Outdated doors and appliances.

8/10

Excellent

28 Feb 2026

Caitlin

Friendly staff. Clean. Comfy bed.

Self

10/10

Exceptional

24 Feb 2026

Fabiola

Berry nice place

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Emily

Loved

Partner

10/10

Exceptional

22 Feb 2026

minsuk

Good

10/10

Exceptional

14 Feb 2026

Alecia

Quick, easy and friendly check in. Room was clean and comfy.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Lauren

Such a big room and excellent staff

Leisure Partner

8/10

Excellent

17 Jan 2026

La Shawn

Good Evening. Before this visit I always had positive experience. I would prefer the 1st floor. I smell cigarette smoke on the 2nd floor.

Leisure Friends

10/10

Exceptional

19 Dec 2025

Tristan

Nice

10/10

Exceptional

15 Dec 2025

terry

Yes

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Pamela

Great location with delicious breakfast.

Business Family

8/10

Excellent

07 Dec 2025

Carl

Yes parking was safe. The room was clean, the only regret was the toilet seat was very low.

Leisure Family

10/10

Exceptional

04 Dec 2025

Linda

I had been staying at a pricier hotel that kept falling short. So after 3 days I came to this CI. Room was clean and everything worked. Complimentary coffee and water always stocked (other hotel fell way short). Front desk staff were present (other hotel=no) and very kind.

Leisure Self

2/10

Poor

04 Dec 2025

John

Holy crap. I can't. Even.

Business

6/10

Pleasant

01 Dec 2025

Grace

The room clock was unable to be set therefore when the alarm went off at 4am and then again at 4:15am from a previous occupant it was terrible. We just unplugged the clock which didn’t have the right time anyway.
Maids were very attentive .

Leisure Family

10/10

Exceptional

30 Nov 2025

Belinda

Really liked the clean area when we walked in and a very nice smell the receptionist Ms.Joyce was very friendly and helpful clean and spacious room, i would recommend coming back .

Leisure Partner

8/10

Excellent

29 Nov 2025

Taccara

My stay was good .I just think we should be informed of the Deposit.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Kimberly

Clean room, very friendly, helpful staff. Large breakfast with eggs, sausage, pastries waffles, yogurt etc. Convenient location.

Business Family

8/10

Excellent

26 Nov 2025

Jayson

Clean room

10/10

Exceptional

18 Nov 2025

Rob

The room was clean and the staff was nice

Self

10/10

Exceptional

17 Nov 2025

Jun Ling

We went out around 8:30-9:00 for food. Limited availability and don’t feel safe especially around old chapel hill road.

Business_and_leisure Self

10/10

Exceptional

15 Nov 2025

Christian

Hot tube was my favorite part!

Partner

4/10

Poor

14 Nov 2025

Ashley

Very limited parking because of all the construction trucks taking up entire roads. Long dark hallway on the third floor. Constantly folks smoking outside the entryway… it stunk. I would not stay again- it was just me in town for work.

10/10

Exceptional

11 Nov 2025

Jennifer

Yes

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Scott

We booked two rooms with our two boys each with two double beds. We received two rooms not next to each other and with king bed only. Never saw or had the room cleaned or towels for over two days. The basketball and football guests must have gotten them. We usually have a great time at your hotels. The gentleman in the breakfast area were very nice . Good coffee. Your room keys can be a little tricky.

8/10

Excellent

07 Nov 2025

Carlos

Is mm to or

6/10

Pleasant

03 Nov 2025

Joanna

Hotel needs a complete update ! The room was awful , hallways dirty bathroom door broken just a really run down hotel

Leisure Partner

2/10

Poor

28 Oct 2025

Daniel

Paid in full on Expedia. Charged an extra $100 at check-in. Told us we should have read the fine print. Roach on ceiling in front of our room. Bed was comfortable.

8/10

Excellent

28 Oct 2025

rainer

It was judt average

6/10

Pleasant

27 Oct 2025

martha

Trash bags were left in the hallway on the fourth floor where my room was located all night and through time for my checkout. Loud music was playing downstairs in the lobby after 10:00 pm and we had to call the front desk. Doors slamming through the night and in the early morning.

Partner

4/10

Poor

27 Oct 2025

James

There was one staff member above average (the woman at check) and most were appropriately baseline hospitable, but there odds one woman who, when addressed politely with a hello and a smile didn’t smile or acknowledge people. Observed this and experienced this. Incredibly unprofessional.

Trash was outside of MULTIPLE ROOMS, and no. Not left by the occupants, left by housekeeping. Really, as I wrote this review, I kick myself for not taking pictures and demanding a refund from Expedia with a real-time video. Expedia customer service is outstanding.

8/10

Excellent

26 Oct 2025

Sean

Price vs value was good. Did provide early checkin which was needed.

Leisure Family

10/10

Exceptional

26 Oct 2025

Amy

Had fun

Business

4/10

Poor

18 Oct 2025

Jessica

Front desk staff was rude. Keys didn’t work at first. And I only stayed a few hours before sucking it up and driving home bc someone was playing loud music and yelling. Waste of money.

Self

2/10

Poor

10 Oct 2025

Tim

Do Not Stay Here

Found roaches in the room both days we stayed. Had to get new keys each day as lock didn’t work. Toilet didn’t work. Asked at the desk if pool was open she said it was not even though it was 80 and not a cloud in the sky. Checked out a few hours later and a mentioned this again at the desk a maintenance man overheard me and said that the pool is open. Finally if you are checking out on a busy Sunday morning and no one is at the desk look just outside the door she is out on a smoke break.

Friends_and_family Family

8/10

Excellent

08 Oct 2025

Annette

Lots of places to eat and shop. Hotel was clean and good customer service

2/10

Poor

06 Oct 2025

Malena

The only good thing about this place was the 2nd shift reception she was pleasant and the short distance to UNC for the game, the rest was down hill. Our beds was covered in pet hair we went directly back down to the desk and the hotel was booked so was so many others in the area due to the big game so we were offered new bed lining. I’m not anti-pet so changing the bed wasn’t a big deal but an inconvenience after traveling all day plus paying over $200 for the night. The water in the shower would not stay consistent it would go in and out hot and cold. We door dashed take out just so we could rest. Once the food was on the way we went to the drink machines in the hall and it didn’t work needless to say none in the building was in order so we were told to walk next door they had a on-site mini store another inconvenience at this point we just need a break. That’s not all!! We get our door dash didn’t finish all the food put it in the mini fridge to open the fridge the next morning to roaches in the fridge. I’m disgusted and over this place. We reported it to the front desk upon check out but was only offered a apology. Needless to stay we stopped at the coin laundry on our way home to dump everything in a steaming hot washer as I do not do BUGS nor wanted to take them home with me!!!!! Worse trip ever!

Leisure Family_with_children

8/10

Excellent

05 Oct 2025

Shelley

Easy to get to campus for football game.

10/10

Exceptional

28 Sep 2025

Lauris

Everything was as expected.

8/10

Excellent

03 Sep 2025

Mark

Good bargain

6/10

Pleasant

02 Sep 2025

Deneen

When checking in the front desk lady was nice. After the football game which ended late, and when I turned down the bed I found stains and hair on the sheets. When I called the first desk I had to go get the new bedding from the front desk and make the bed myself when I found hair again. Additionally, the room did not have a fresh smell, the toilet had low pressure when flushed and at 3:11 a.m there was a false alarm. I stay at Comfort Inn often since my daughter is out of town student and by far this is the most unpleasant and uncomfortable stay.

Leisure

6/10

Pleasant

17 Aug 2025

Jenna

Staff was very friendly and the area was good. Toilet bowl was very moldy and cleanliness could have been improved. Someone kept calling the phone to my room and hanging up. Fitness center was nice.

Leisure Self

8/10

Excellent

26 Jul 2025

Michael

Efficient check in process. We had a total of 4 rooms booked for a wedding. Nobody had any complaints. Breakfast area can get a bit crowded at times on the weekend. The only issue was that they did not reverse the security deposit for 6 days, which I think is excessive.
Good location, easy access from I40.

Leisure Family

10/10

Exceptional

14 Jun 2025

amanda

The staff was very friendly helpful. Breakfast was great. It was quiet and rooms wrre very clean. Would definitely stay here again

Leisure Family

10/10

Exceptional

11 Jun 2025

Beth

Great customer service mediocre facilities