Name: Homewood Suites by Hilton Durham-Chapel Hill / I-
Address: 3600 Mt. Moriah Road, Durham, 27707, US

8/10

Excellent

23 Jul 2026

Amanda

Everything promises was there. Ok hotel stay.

6/10

Pleasant

20 Jul 2026

Franklin

Room/furniture not very clean. TV/remote not working properly. Lobby area needs updating. However, staff was pleasant and responsive.

Family_with_children

10/10

Exceptional

13 Jul 2026

Judith

The suite was good sized and well equipped. We were in and out a lot. Staff was very helpful. Location great for areas I wanted to visit.

Family

6/10

Pleasant

12 Jul 2026

Carrie

Issue with room but manager took care of the next day.
Hotel has some areas that seem new. But outdoor and pool are not maintained

Family_with_children

6/10

Pleasant

12 Jul 2026

John

I'll start with the negatives. The hotel needs a bit of a refresh. The carpeting in the first floor hall is getting a little threadbare. I killed a couple of insects in our bathroom in the middle of the night.

On the positive side, the hotel fitness center was reasonably well maintained. Breakfast was exactly what you would expect at a moderately priced Hilton property. The location is very convenient to 15-501 and I-40.

Family

10/10

Exceptional

06 Jul 2026

Barbara

This was an amazing trip. Homewood suites was great I love this place stayed here a few times in the past. We stayed 4 days place was very clean staff was awesome breakfast was delicious with lots of choices. Can’t wait to return again. Thank you so much to the amazing staff of Homewood Suites in Durham NC….

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Timothy

Maintenance needs improvement. Lights needed to be replaced in our room, the fan was not working and the stopper in the sink needed to be fixed. For what we paid, these items should have been done before we arrived. The cleaning staff should check all items in the room before leaving and making ready for the next customer. The hotel did move us to another room which we appreciated, but inconvenient as we had to pack all items up again after unloading.

Family

6/10

Pleasant

01 Jul 2026

Kelsey

We came from Homewood Suites Columbia in South Carolina and in comparison this hotel is extremely outdated. It was a bit of a disappointment. Our room was very hot and muggy upon arrival. The third floor was musty with a mixture of different smells. Our room was clean. We could hear the next room over through the bathroom. Breakfast was good and there was options for the entire family. We appreciated the water and coffee provided in the lobby. Our 5 year old enjoyed the pool. One staff member at the front desk was extremely kind and helpful providing us a new key. While another staff member during breakfast was rude. It was viable for a few nights, but we would not book another stay here.

Friends_and_family Family

2/10

Poor

01 Jul 2026

Alicia

During our stay the bathroom door lock jammed and I was stuck in the bathroom. The front desk clerk said I have to stay until the maintenance guy came in the morning, and then hung up on my son. He refused to help us. There are too many items that malfunction within the property.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Alison

We liked the suite format of the room. Particularly for longer stays, the kitchen in the room would benefit from more than one dishwasher soap pouch, and could use hand soap, a strainer, and a vegetable peeler. We never received housekeeping service, though we stayed for five nights. Admittedly, we had a \"do not disturb\" sign on for several hours on several days, but this was disappointing. We enjoyed the pool and parking was easy. Breakfast selections were ample and the area was clean, but one woman working in the breakfast area was borderline rude to me on several occasions.

Family_with_children

10/10

Exceptional

25 Jun 2026

Merilee

I would like to praise the staff for their professionalism, friendliness, and flexibility. Although we had made a mistake in our reservation, the staff worked around it to our benefit in a most welcoming manner. The kitchen staff also went out of their way to accommodate our needs.

Friends

10/10

Exceptional

20 Jun 2026

Jelissa

Loved this property and all that is offered from the fridge, microwave, stove top, crib and more. I would stay again and the kids loved the pool.

Family_with_children

10/10

Exceptional

17 Jun 2026

Tami

We had a wonderful time. The family suites are amazing! Loved that they had one large king size bed in one room and two smaller beds in the other room and then a pull out in the couch. It fit all 5 of us wonderfully. Having two separate bathrooms and a full kitchen was great too! Staff was very friendly and made us all feel comfortable.

Family_with_children

6/10

Pleasant

15 Jun 2026

Kristina

Staff was nice, overall hotel was clean and good location. Room was ok. Beds are doubles not queens, handle on bathroom was loose , very thin walls. I would probably pick a different hotel when in the area again just because of the size of the beds.

10/10

Exceptional

13 Jun 2026

Kerstein

The staff did it for me! Any problems i may have had I already have forgotten about because the staff was that good!

Family

2/10

Poor

13 Jun 2026

Dominique

The first room I was in had a noisy raggedy air conditioner. So I changed rooms. In the second room there were two live roaches. One in the living room and one in the bathroom. They offered to switch me to another room but the hotel is obviously disgusting. The walls are paper thin. You can hear people coming off the elevator. So I made reservations at a different hotel

Self

8/10

Excellent

05 Jun 2026

Gina

Rooms were super spacious, clean and comfortable. Full kitchens with dishwasher and garbage disposal. Loved the rooms! Breakfast was great! Staff was friendly. Pool was nice, clean and refreshing. The rooms with balconies, unfortunately have not much of a view. Outside our room was 2 dumpsters and highway noise. Hallway carpets were pretty gross. Dog friendly hotel shouldn't have carpets. Great location.

Partner

8/10

Excellent

29 May 2026

MARY

The remotes in the room are terrible there is no guide you can flip through. Have stayed in this hotel numerous times and never had this problem before asked the girl at the desk and she said they changed them out to a universal remote.
After driving for hours you just wanna kick back and flick through the TV.

Partner

10/10

Exceptional

16 May 2026

Elizabeth

Everything was great

Family

10/10

Exceptional

12 May 2026

Robert

Clean roomy, breakfast was good relative to these kinds of buffets.

Partner

10/10

Exceptional

06 May 2026

Rick

All was very good or great!

Self

2/10

Poor

05 May 2026

Joo Yeon

If you plan to conduct electrical wiring work in the hallway, you should not assign rooms on that floor to guests. Alternatively, you should have informed us in advance; the noise started so early in the morning that I couldn't get any sleep. This level of service is absolutely terrible.

Friends_and_family Family

8/10

Excellent

03 May 2026

Debbie

Yes

8/10

Excellent

28 Apr 2026

Meghan

We really like the homewood suites brand and look forward to the expected amenities- this one was in a great location but could use a bit of refreshment. Not sure why the hallways have the exposed wiring at the ceiling wall. Breakfast was nice but not as extensive as other locations such as Dallas/ Fort Worth. We had a very long walk from our unit 329 to lobby/ breakfast area. Overall rating is good and I would stay again

Family

4/10

Poor

26 Apr 2026

Jackie

Breakfast and gym are great. Pool was closed. Hotel is tired with lots of maintenance needed. Staff were helpful and nice. So it's a mixed bag. Don't expect any accommodations that are high quality. It's an older place.

Family

10/10

Exceptional

26 Apr 2026

Joan

We loved our stay at the Homewood Suites in Durham. The hotel staff was friendly and helpful - they even accommodated my request to check in early. The room and entire hotel were very clean and well maintained. The location was easy to access and close to both UNC and Duke as well as grocery stores and restaurants. We'll be staying again when we return to Raleigh!

Partner

10/10

Exceptional

14 Apr 2026

Scott

We like the hotel.

Friends_and_family Friends

10/10

Exceptional

07 Apr 2026

Shevonne

The room was clean and the staff was friendly. Very nice place to stay.

Family_with_children

10/10

Exceptional

04 Apr 2026

pamela

The best breakfast bar ever!! Super nice staff. They even hid Easter eggs for the kids and helped them find them. I would definitely stay there again.

10/10

Exceptional

31 Mar 2026

Marilyn

A solid choice, especially for an extended stay. Clean and fresh, with few signs of wear and tear. Breakfast with generous.

Self

10/10

Exceptional

22 Mar 2026

Margaret

We didn’t use the kitchen but enjoyed having the extra room. The room was clean and staff was very nice.

Partner

10/10

Exceptional

16 Mar 2026

Dianna

The housekeeper kept opening our door checkout was at 12 but she was opening it at 10:30 like we were supposed to be gone she opened it once and saw her and quickly shut it and then she reopened it like a minute later and stepped inside. Meanwhile, my daughter was getting dressed in the bedroom with the door open so the housekeeper proceeds to grab the sign and put it on the door. I felt very uneasy after that

Family_with_children

6/10

Pleasant

15 Mar 2026

Mark

There was a toxic odor right outside my room door that was really bad! It was slightly noticeable in my room! I had to sleep with the bedroom door closed which caused the temperature to rise!

Friends

6/10

Pleasant

14 Mar 2026

Mark

My there was obviously some painting going on in a room right near mine and the odor was quite toxic! It caused me and my friend to have a headache through the night and would like to hear what might be done about it

6/10

Pleasant

20 Feb 2026

robert

No WiFi available when I checked in. Smoke alarms from different rooms went off twice in the middle of the night

Partner

10/10

Exceptional

16 Feb 2026

Griselda

Staff was Dr

10/10

Exceptional

13 Feb 2026

Michal

Yes, our stay was just right! Our sleep was restful and comfortable. Breakfast was plentiful and very good. Just the right amount of everything we needed in our rooms. It was like home away from home. We will certainly look forward to staying in the Homewood Suites again.

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Christopher

This hotel is currently undergoing some sorely needed renovations. The flooring in my room was recently replaced, but it didn't seem to be done very well. Lots of soft spots and lifting. One of the stovetop burners didn't work. The iron and toaster both had issues (and were promptly replaced by the staff). The kitchen sink had the hot and cold reversed, and the garbage disposal didn't work.
The room, however, was spacious and comfortable enough. The staff were very polite and quick to assist with the issues I encountered.

Business Self

6/10

Pleasant

13 Jan 2026

Maxim

Outdated, room was dirty with hair in tub, breakfast was good and jacuzzi was good

Leisure Family

6/10

Pleasant

25 Dec 2025

John

Room was fine, with the exception for a musty foul odor in the room, as though a pet had urinated in some corner of the suite.

10/10

Exceptional

23 Dec 2025

Susan

Had confirmation for room with 2 double beds but they had overbooked and gave us a king. They said it was changed because we booked through a third party. Very disappointed because I was traveling with my teenage grandson. Will not book through you in the future.

Leisure Family

6/10

Pleasant

22 Dec 2025

Anita

The television in the living room was not working the first night. There was also a dripping faucet in the tub that kept me up. The bed seemed to be unlevel in at the head of the bed. I was so uncomfortable that I checked out a day early. I explained my concerns to the front desk receptionist the night that I checked in. She said she would send maintenance up at 10:00 a.m. the next morning. However I had to call again that next morning until the new receptionist. I was also awakened by loud noise in the next room over. It sounded to me like someone was beating something into the wall. They were also doing floor work all around the hotel. Something that should have been shared before and upon checking in. So that I guess may make a decision on their own whether they choose to stay or leave. I will not be staying there anymore. Thank you for asking my opinion and I would like to speak with someone.

Self

10/10

Exceptional

20 Dec 2025

Christopher

Great people really enjoyed my stay

Self

10/10

Exceptional

13 Dec 2025

German

Very good

8/10

Excellent

13 Dec 2025

Sandra

Room was clean, but the only problem was the toilet was tooo low for someone who have bad knees

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Terry

Didn't offer any variety

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Carlton

Everything was great

10/10

Exceptional

07 Dec 2025

Mavelin

Check in was easy, room was very clean, staff was nice and polite, breakfast was excellent

8/10

Excellent

05 Dec 2025

Liz

Very spacious space- and clean.

Leisure Pet

8/10

Excellent

04 Dec 2025

Carlyle

The staff were excellent. The physical establishment was poor. They need more handicapped rooms. All the rooms need toilets that are more normal in height. Theirs re uncomfortably low. Every other day maid service isunsatisfactory. Every day would be better. The staff, however, were courteous and responsive. We very much appreciated their care for us.

Leisure Partner

10/10

Exceptional

01 Dec 2025

John

Yes

Friends_and_family Family

4/10

Poor

29 Nov 2025

Jennifer

Unfortunately, we had a couple trip-souring events that will make us reconsider booking this hotel again. We never had hot water in our room. The shower was cold even after giving it at least 10 minutes to warm up. In addition to that, the toilet was an issue. The water level was so high and/or the toilet seat was too low that whenever we’d use the bathroom or wipe, we’d get horrible splash back or our hands would dunk into the dirty toilet water. We switched to using the lobby bathroom, but there were tampons and pads strewn all over the floor.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Jane

Room was good. Would like more hooks in the bathroom for towels and also the toilet seats were very low for elderly visitors. But otherwise fine!

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Cynthia

liked the size and layout of the suite

8/10

Excellent

26 Nov 2025

George

Front desk staff (Liberty) was cordial and accommodating.
The room was clean. The breakfast was bountiful and the staff kept everything stocked well. Altogether very nice stay.Thanks

Business

6/10

Pleasant

24 Nov 2025

Sharon

This property is spacious, but bath needs an upgrade. My tub was rusted through.

Leisure

10/10

Exceptional

22 Nov 2025

Anthony

It was super clean and the staff was awesome

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Julie

Nice quite clean

Business_and_leisure Partner

8/10

Excellent

21 Nov 2025

Robert

The room was clean, the staff was nice, breakfast was excellent.

Partner

6/10

Pleasant

21 Nov 2025

James Douglas

Turns out the cleaning staff only work every other day.
We checked in and didn't notice that was the case and was not made aware of this practice. Our luck, we were the off day. We came back to the room the following evening to find an unmade bed, no new towels, etc. I was made to feel it was my mistake not to know this was the case. I got a set of towels...not a great experience.

Friends_and_family Family

2/10

Poor

18 Nov 2025

Roxanna

Everything is old, musty, and dirty. Cockroaches everywhere. We didn't stay long enough to even put our bags down. I feel terrible for the employees who have to work there. It seems like people often leave because it's dirty, but there's nothing that the front desk workers can really do about it other than report to management.

Business Partner

10/10

Exceptional

17 Nov 2025

Natasha

Balcony \"view\" was a parking lot and dumpsters. Room was nice. Breakfast was pretty good.

Friends_and_family Family

6/10

Pleasant

17 Nov 2025

Jensachim

The \"Queen\" beds are not queen size, but standard. The breakfast is hard to reach under a glass shield that's mounted below elbow height.

Business

10/10

Exceptional

12 Nov 2025

Skuli

Good bed. Great shower. Nice staff. What else do you need? Well, they use a single bed sheet and a bed cover. Did not like that.

Leisure Self

6/10

Pleasant

10 Nov 2025

charles

First room assigned to me smells like body odor. asked front desk to switch rooms and second room was great. Smells fresh. Frig and kitchen area was clean. Bathroom sink, tub and toilet also clean. Although a small roach walked by and I had to kill it with a tissue. Expected in these long term stay hotels with kitchen. First floor hallway smells like someone's home after cooking. Need some carpet deodorant. Third floor where my rooms was, smells fresh and clean. The hot water was only a little warm on the first night. Almost froze trying to shower. Second and third night hot water was hot. Great water pressure. Breakfast was great. Love the chai bowl!!!! Potatoes, meat, fresh fruits, cut fruits, oatmeal, hot cocoa, yogurts, cereal, muffins, bagels, waffle maker, parfait, and of course coffee and selection of herbal tea. Compliments to the chef. Scrambled Eggs was good. Fake eggs that has the look of the egg with the yolk was bad, texture was too fake. Great breakfast for a budget hotel. Wifi was down on the second night. Email to print was good. Plenty of free parking. Fireplace setting was nice to enjoy coffee 24x7 and is always hot when I had to get coffee even at 11pm it was hot. Love the real creamer, not the powder type.

Business Self

8/10

Excellent

10 Nov 2025

LeRoi

The Chia pudding for breakfast was delious. The sheets didn't smell fresh but everything else was clean. Staff is so friendly I am always happy I am there

Business Family

10/10

Exceptional

09 Nov 2025

Matt

Clean room and quiet.

10/10

Exceptional

07 Nov 2025

Mark

Friendly staff, clean rooms

Business_and_leisure Family

8/10

Excellent

05 Nov 2025

Stanislav

Positive: Staff is friendly and helpful.
Negative: The room had sweaty odor (including from the pillows!). Had to sleep with open windows.

10/10

Exceptional

04 Nov 2025

JAMES

The first room that was given to us had a strong perfume smell. I am allergic to perfume.

Luckily there was one other room available which she showed us that did not smell and she gave us that one instead

8/10

Excellent

13 Oct 2025

Marjorie

Bathroom a little outdated (not comfort height). Bed comfortable, room size great.

8/10

Excellent

06 Oct 2025

James J

Everything was clean. Many areas appeared to be dated (not updated). Staff was friendly. We were disappointed to learn when we arrived that the king bed we reserved was not available and we were provided with a room with two double beds (smaller than queen size).

Leisure Family

8/10

Excellent

06 Oct 2025

Teresa

Nice stay with friendly and attentive staff.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Matt

Great stay. Quiet

6/10

Pleasant

03 Sep 2025

Christopher

Older hotel, room smelled of mold. Rooms need a facelift. It was fine for two nights. Shower was fine, older plumbing, kitchette area.

10/10

Exceptional

02 Sep 2025

Verified traveler

Recent Stay

Front desk was always friendly.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Heather

Wonderful stay at a very clean facility. Location was ideal & the staff were very friendly & helpful.

Leisure Family

10/10

Exceptional

25 Aug 2025

Oran

I love that it's like renting an economy apt in NY! Has a stovetop, dishwasher, flatware, plates, glasses, microwave and FULL size refrigerator! You can save money by grocery shopping and cooking yourself, especially if you have children or its a big family getting rooms with pass throughs! The King Suite actually sleeps 4, 2 adults, 2 children on the sofa bed! It has the \"Great Room\" , bedroom and bathroom! You get granite counter-tops! Also, it has communal gas grills and a pool

Business_and_leisure Partner

10/10

Exceptional

18 Aug 2025

Jan

Breakfast there is only 1 waffle iron, which caused congestion. The overnight oats was good

Leisure Partner

10/10

Exceptional

14 Aug 2025

Debra

The food selection was limited and the hot food wasn't always kept warm

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

shirley

Great

Leisure Partner

8/10

Excellent

31 Jul 2025

Rosetta

I loved the Chia breakfast

8/10

Excellent

30 Jul 2025

Verified traveler

Clean comfortable stay with polite staff

The staff was amazing and helpful. I love the feature to text the front desk for assistance. The rooms and common areas were clean. My room was quiet and comfortable. The fitness center was thoughtfully designed. The breakfast was well-balanced rather than either yogurt and a bagel or a sugary waffle every morning like most places. Throughout, the arm chairs all needed a professional cleaning as the arm rests were very noticeably soiled.

Friends_and_family Family

4/10

Poor

26 Jul 2025

Tracey

Upgrades to property and staff professionalism is much needed.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Christopher

Very nice

6/10

Pleasant

18 Jul 2025

Justin

Hotel old rundown breakfast was bad.

Friends_and_family Family

4/10

Poor

13 Jul 2025

Melanie

Unfortunately our stay was not the best experience. I booked thru Travelocity two rooms both with 2 double beds for a total of 6 guests. By the time we checked in, those rooms were gone and we were limited to two rooms with 1 king bed and a sofa sleeper, of which is no where near the same comfort level as a bed. Extremely disappointed. The hotel could not contact me prior to arrival due to Travelocity not sharing person reservation infirmation that they have from booking the reservation. Since it was already really late at night and due to booking thru a 3rd party provider we were stuck. In addition, one bathroom door would not shut completely.

Leisure Family

8/10

Excellent

12 Jul 2025

Theresa

Convenient location got a quick trip

Leisure Family

10/10

Exceptional

12 Jul 2025

Shevi

The suites were very spacious with a full kitchen. The breakfast was very nice. I very much enjoyed the outdoor pool, but the water needed to be skimmed or have a net available for people to skim out bugs themselves. The hotel was clean, but minor updates of peeling wallpaper at the baseboards would be ideal. This hotel was priced very affordable for what you got.

Leisure

8/10

Excellent

07 Jul 2025

Jazzmin

Customer service was excellent. There was a smell of mildew in the room. Would have liked better options with the breakfast

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Cheryl

The room and property were lovely but we were underwhelmed by the breakfast quality.