Home2 Suites by Hilton Durham, NC

10/10

Exceptional

24 Mar 2026

Taylor

Property was very welcoming of pets.

6/10

Pleasant

17 Mar 2026

Peggy

Breakfast terrible

Partner

4/10

Poor

16 Mar 2026

Laura

Staff wasn’t over helpful. Nobody at front desk when arrived. Room keys were not programmed after getting to room door. No apologies when had to drag luggage back to front desk and find someone to help.

10/10

Exceptional

08 Mar 2026

Reet

Great front desk service. Trash outside was overflowing which is wrong of the patrons that were staying to do. The breakfast had options so that was nice. Gym had one treadmill that wouldn’t go past 1 mph and the other treadmill the incline didn’t work.

8/10

Excellent

06 Mar 2026

Terri

Bathroom corners could be cleaner.

Partner

10/10

Exceptional

06 Mar 2026

Elizabeth A

Fr8endly staff, clean rooms and comfy beds. What more could you ask for?

Family

10/10

Exceptional

03 Mar 2026

Michael

Nice staff and clean

10/10

Exceptional

26 Feb 2026

Florence

I love the size and the ammenities at Home 2. Staff is friendly, rooms are clean. I wish the beds were firmer.

Partner

8/10

Excellent

17 Feb 2026

Melissa

Friendly staff, clean spacious room, great location. The only reason they didn’t get five stars was due to a very sparse continental breakfast.

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Kathryn

Extraordinarily friendly and helpful staff. Very clean room. Kitchen w everything needed including a dishwasher. Only downside was the appearance of a cockroach in the kitchen…

10/10

Exceptional

11 Jan 2026

Flauny

The room was clean and the staff was friendly and very accommodating.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Angeline

clean room and nice place

10/10

Exceptional

06 Jan 2026

Angeline

the hotel was very clean and the staff was very friendly. i will definitely still there again. i love it

Friends_and_family Family

6/10

Pleasant

25 Dec 2025

Liz

Our room was comfortable, but definitely in need of some updates. There was a tear in one of the chairs and the curtains had holes in them.. the refrigerator and microwave was a great addition. We checked out on Christmas Day and unfortunately, the only breakfast that was available was bagels and cereal. We were unhappy with that since the only reason I booked this hotel was for the buffet that would be offered.

10/10

Exceptional

16 Dec 2025

Jonathan

Amenities were great, bed was comfortable and staff was extremely friendly.

8/10

Excellent

28 Nov 2025

richard

Room was clean & staff was very friendly. great layout onthe room.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Nkanza

The room was very clean. The staff was kind and helpful. I also thought that the amenities were great! I’ll definitely stay again.

Leisure Self

8/10

Excellent

22 Nov 2025

Karen

Clean room. Very friendly staff

Leisure Partner

8/10

Excellent

20 Nov 2025

Gene

Room was good. Staff too.

10/10

Exceptional

17 Nov 2025

Joshua

Clean hotel, staff were courteous

Business Self

10/10

Exceptional

09 Nov 2025

Russell

Has everything you could ever want in a hotel.

Leisure Family

6/10

Pleasant

06 Nov 2025

Steven

Staff was polite and helpful.
Several items in the room needed repair window shade, lighting and hvac

Business_and_leisure Family

10/10

Exceptional

29 Oct 2025

Ruth

I didn’t use the swimming pool so unable to comment

10/10

Exceptional

24 Oct 2025

Marianne

Room was clean- bed very comfortable- cleaning staff was wonderful! Kitchen was great! Rooms just need decorating update- looks too '90's-
Thank you to staff for the Halloween treat!
I'll be staying with you all again!

Business_and_leisure Self

10/10

Exceptional

21 Oct 2025

Aimee

Yes

Business

10/10

Exceptional

21 Oct 2025

vahide

Nice place to stay , huge rooms

10/10

Exceptional

20 Oct 2025

Don

We are frequent guest and always have a good experience. This last stay included a generous solution to a computer error. We were called ahead of checking in. Home2 arranged a room at their sister facility with no charge to us. That was generous! And the staff kindly apologized for our inconvenience. I feel this establishment will take care of you to the very best they can.

Leisure Pet

10/10

Exceptional

15 Oct 2025

Herme

Friendly staff

8/10

Excellent

07 Oct 2025

Leroi

The air conditioner was loud. everything else was great

Leisure Family

8/10

Excellent

01 Oct 2025

Robert

\"Hot\" breakfast was terrible! All the pre-prepped items- egg, sausage, canadian bacon, etc in the selve serve plastic box were barely above room temperature and inedible. No microwave to reheat either.

Partner

10/10

Exceptional

14 Sep 2025

Jack

Great friendly staff… cleanest hotel I’ve been in in a while. Breakfast offerings were so-so, but bottom line I would stay there again!

Friends_and_family Family

2/10

Poor

14 Sep 2025

pratibha

Overpriced Look elsewhere

This Home2 suites by Hilton is a very small hotel. It is not worth $169 a night by any stretch of imagination. We have stayed in other Home2 suites by Hilton. The room and bathroom in Durham hotel were much smaller. The shower had lukewarm water. The drapes did not work and I asked them to be removed. I had to ask the hotel to replace the fridge because It was not very cold. Overall I wasted my money by blindly booking this hotel due to our past good experience in a Home2 suites by Hilton hotel.

Business

2/10

Poor

06 Sep 2025

Angel

Customer service was horrible. Gave me the wrong room. I paid for a two bed and was given one bed. I had to sleep on an uncomfortable couch pull out. They said they overbooked and there was nothing they can do

Leisure Family

8/10

Excellent

16 Aug 2025

Sandra

Will be back

Staff. Nathanial was friendly, helpful and went the extra steps to see we were taken care of.

Business

10/10

Exceptional

14 Aug 2025

Akinyele

Like: Friendly staff, Clean rooms.
Dislike: Awkward parking, small breakfast area

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2025

Zion

N/A

Business_and_leisure Family

10/10

Exceptional

06 Aug 2025

Verified traveler

Great1

This was a great place to stay. Helpful, friendly staff. Clean pool.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Sunshine

The amenities for this hotel were excellent. The kitchen was fully stocked and easy to use. It is a very large refrigerator with a freezer.

Business Friends

10/10

Exceptional

23 Jul 2025

John

Best stay around the area.

The staff is always helpful. The room the gym the pool and eating area was always very clean. The breakfast was amazing.
We stayed there 18 days.
We will never stay anywhere else in that area.

Partner

10/10

Exceptional

19 Jul 2025

Worawarin

Love it

8/10

Excellent

16 Jul 2025

Michael

Property was good! Staff was slim but very friendly and accommodating. Enjoyed the stay!!

Business_and_leisure Family

2/10

Poor

15 Jul 2025

Diego X

Filthy sofa bed, broken and full of stains. This is where my son is meant to sleep. Now he won’t. Staff wouldn’t change my room saying they are 100% booked while the hotel seems empty. A disgrace for the Hilton name and Expedia who sells this property

6/10

Pleasant

09 Jul 2025

Eden

Subpar Home2Suites Experience

Plusses: room size and bed comfort

Negatives: room cleanliness (layer of dust found on some furniture; long hair on one of the tables); lack of room service; antiquated entry door that needed force to close properly, lack of shower with glass instead of a shower curtain, extremely loud A/C)

Friends_and_family Family

8/10

Excellent

25 Jun 2025

ROBERT

The reception on Tuesday when we checked in, was very very helpful really appreciate her kindness

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Jason

Great hotel for traveling family

Great location. The hotel seemed new and was very clean. If you are a light sleeper know you can hear your upstairs neighbors walking. Would stay again!

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Frank

A very clean and comfortable place.

Leisure Partner

2/10

Poor

15 Jun 2025

Roberta

This was the absolute worse stay I have ever had. So VERY Super Noisy! All the traffic outside the window, the neighbors beside the room and the room above were super loud starting at 6 am and ending around midnight all 5 nights I was there. I ended up leaving early just to get away from the noise. The breakfast was cold each morning.

Business Self

10/10

Exceptional

11 Jun 2025

Wynne

Super friendly staff and clean room. Loved the updated amenities and the special \"donut day\" breakfast. My kids enjoyed the pool wanted to stay longer! Special touches like the welcome on the television were a cute touch!

Leisure Family_with_children

10/10

Exceptional

07 Jun 2025

Aaron

Me and my son were in town for a basketball game and stayed a night here. The property was near a small shopping and dining space which was convenient if we’d wanted a quick bite before the game. Our room was clean and check-in and check-out was easy. We’d definitely stay here again.

Leisure Family

2/10

Poor

03 Jun 2025

Feng

On one occasion during my stay, an ambulance arrived at the hotel due to a reported medical emergency, possibly a heart attack. That evening, while I was using the hotel’s complimentary laundry facilities—a notable amenity—a night attendant, described as wearing glasses and having little hair, approached me. He questioned me aggressively about the incident, which I have no idea. His behavior was unprofessional, confrontational, and included shouting, which I found distressing. Upon checking out, I reported this issue to a coworker, who informed me that the attendant’s name was likely Mike. I urge the hotel management to address this staff member’s conduct to ensure a more respectful guest experience.

Friends_and_family Family

8/10

Excellent

31 May 2025

Hope

Layout of room

10/10

Exceptional

30 May 2025

Angela

Room was spacious, staff were friendly and accommodating. Hotel was locating conveniently within walking distance to several restaurants and shopping centers. Great place to stay when touring UNC and Duke with your family. Its only a 20 minute ride to both.

Leisure Family

10/10

Exceptional

27 May 2025

Edward

Check in was quick and easy.

Business Family

10/10

Exceptional

06 May 2025

Kathleen

We like this area - we travel through a few times a year

Leisure Family

4/10

Poor

04 May 2025

Ben

not a great value for the money spent. noisy, some areas in poor repair. the room i tried to sleep in was noisy (road noise), noisy (hvac in obvious distress), and noisy (a loud, repetitive knocking sound from somewhere down the hall).

the ‘breakfast’ is a complete disaster: nearly inedible, confusing arrangement, very limited seating, and the layout ensures you’ll be trampling other guests.

there are better hotels with walkable food for less money a block or two away.

Business_and_leisure Self

8/10

Excellent

26 Apr 2025

Renata

Overall good
Wish to find a better breakfast

Leisure Family

4/10

Poor

13 Apr 2025

Nayana

don't book if you like your breakfast in the morni

everything is fine except the horrible breakfast they provide in the morning

Friends_and_family Friends

4/10

Poor

13 Apr 2025

Patrizia

it was very noisy, both from people walking in the room above us, and the people in the next room, since the connecting door had an open space allowing for sound to come from the room to the point we could hear their voices even at normal speaking volume. Also, we stayed for 3 days but our room was never service, the maid said we weren’t on her list and the front desk said it is only serviced every other day. Very disappointed in a Hilton property.

10/10

Exceptional

13 Apr 2025

Renee

Perfect getaway

Staff were helpful. Property quiet and peaceful. Close to many food choices within walking distance. The room was amazing: spacious, clean, temperature control

Self

8/10

Excellent

13 Apr 2025

Russell

Liked that the laundry was free and adjacent exercise room was in good condition.
Wierd that stairs only exit outside and not a way into the lobby.
Bed was moderately comfy. Service was good and responded well to my notice that the disposall was not working. My wife also appreciated the nice room.

Business_and_leisure Family

10/10

Exceptional

06 Apr 2025

thu

Clean

10/10

Exceptional

30 Mar 2025

Cheryl

The room was comfy. I liked the squishy pillows. Most hotels have hard pillows.

It was surprisingly quiet at night and in the morning and we slept well.

The front desk was friendly.

4/10

Poor

29 Mar 2025

April M

The place was dirty, under the mattress was a pubic hair and dirt. The seats at the breakfast dining area was so dirty. I took photos of their clean guarantee they have posted near the dining area and the photos of the extremely dirty seats. Unfortunately I didn't get photos under the mattress. Service was good on Saturday and Monday, but Sunday the lady stayed on her tablet at one of the dining tables and didn't even greet you when you come in. The alarm was going off most of the night and during the day.

Business Family_with_children

8/10

Excellent

26 Mar 2025

Serena

I liked the hotel. The rooms were really clean. The only thing that I didn’t like is that they have postings about car thefts around the area. So everytime I would leave the hotel to go to my car it was a game to see if my car was still right where I left it. Other than that no complaints. Breakfast was basic but not bad.

Leisure Self

10/10

Exceptional

21 Mar 2025

Laura

Clean and new

8/10

Excellent

06 Mar 2025

Landon

The staff was super sweet!

Leisure

2/10

Poor

01 Mar 2025

LISA

Not what we have come to expect from a Home2 Suites. Upon check in, we were charged a parking fee of $14/night when Expedia clearly stated parking was free. However, they never asked for a vehicle description or gave us a ticket to put in our car. This was just a miscellaneous “extra” charge.

We were given room keys to a door that did not open due to a faulty handle. And, we found out later that this was already known. This was the last 2 queen bed room available. We were offered a king—which we took since it was midnight. No offering of a discount but king rooms were less expensive than the 2 queens.

We discovered we couldn’t get anything to come on the TV. I called down to the front desk and she offered absolutely no advice other than saying she’d get someone to come check it in the morning (we were only staying one night). In the morning, my husband realized the only way to watch tv was if you hooked up a laptop as there were no regular tv stations available.

There was no hot water for a shower. It was lukewarm at best.

The only positive thing I have to say about our stay is bed was comfortable.

I plan to contact Expedia about the hidden parking charges. Not that it was a big expense, but we felt it was bogus.

Partner

4/10

Poor

22 Feb 2025

Karon

I had to change rooms four times before I finally got a room with a working TV and a shade that could be drawn down. I was actually given a room that someone else was occupying as my second room!

Business_and_leisure

4/10

Poor

18 Feb 2025

William

Hidden parking fees

Stay was fine but they added a $13 fee to self park my own car which is insane. No one mentioned a fee upon check in. Very shady

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

Kathleen

The gentleman who checked us in was very friendly and pleasant. He also helped us with the TV - it had a blank screen with a message to “check video source”. He arrived quickly and fixed it. We had a great experience at his hotel.

Business Partner

10/10

Exceptional

26 Jan 2025

Jaime

Friendly staff, clean room, comfortable

Leisure Pet

10/10

Exceptional

21 Jan 2025

Mithe

Great

4/10

Poor

15 Jan 2025

Candie

The room was very nice, the hotel itself was nice. Front desk seemed to have an attitude. The first night I was there my car got broke into along with 7 other cars. They also make you pay for parking but do not have any security cameras. If I had to guess the hotel workers have something to do with these break ins. They did not care that this happened and you can clearly see the parking lot from the desk. (its a well lit parking lot) So something just seems off that someone was able to break 8 windows and no one heard/saw it from the desk.

Business Self

2/10

Poor

14 Jan 2025

Tom

Upon check in I was charged an additional $13 for a parking what she explained as a fee for the fact that the cost of them doing business has gone up.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Lisa

The staff was always very friendly, helpful and considerate. Hard to come by in most places today.
The rooms were perfect for an extended stay and could accommodate up to 6 people. Guests can also to their own laundry for free & coffe, tea or hot chocolate are also available for free all day.
The only thing that I would suggest is a better variety of breakfast options. There wasn’t much of a choice and the hours were also limited. The hours should be from 6.00-10.00am 7 days a week.

Pet

4/10

Poor

02 Jan 2025

John

Not as Advertised

Added charges for parking and something called a \"reclamation fee\" which the front desk could not explain, only to continue parroting a script was my welcome to this stay. The \"separate sitting area\" highlighted in the room description was a sleeper sofa separated by a curtain. The breakfast was abysmal, featuring bright green bananas and stale muffins. The stay here was better than sleeping in the car but just barely.

Friends_and_family Family

10/10

Exceptional

27 Dec 2024

Andre

Huge room, clean, excellent staff

Leisure Pet

2/10

Poor

27 Dec 2024

YU

The blind is low quality, I just rolled down the blind and the frame dropped. They charged for their low quality.

Leisure Partner

4/10

Poor

26 Dec 2024

Satish

Blinds don’t close

Some of the outlets did not work
Blinds were inoperable and there was a big street light right outside my window. I couldn’t sleep as my room was as bright as day.
Exhaust fan control broken

Friends_and_family Family

4/10

Poor

26 Dec 2024

Brett

Never again

There was an odor in the room. The night manager parks his vehicle blocking the ramp to get into the building

Friends_and_family Family

10/10

Exceptional

17 Dec 2024

Karen

Quiet, convenient

8/10

Excellent

17 Dec 2024

Verified traveler

Hidden fees

Hotel nice except watch out for the hidden fee of paying a daily rate for parking. Ridiculous to pay to park in that location

Self

8/10

Excellent

02 Dec 2024

Pamela

Good hotel. Clean and new. the shower gel bottle was empty and not refilled. Even when the cleaning service came. The elliptical in the gym was not functioning properly and was not fixed during our few days there.

Partner

10/10

Exceptional

30 Nov 2024

Michael

Very nice hotel...great location

6/10

Pleasant

25 Nov 2024

Jamila

Rude Place to Stay

The hotel was nice, but the breakfast was horrible. The property charged me 13.00 and change to self park. Not all of the staff is very friendly.

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Cynthia

My grandson was having surgery nearby and the location was perfect. Staff were welcoming and eager to assist.

Business Family_with_children

10/10

Exceptional

03 Nov 2024

Maira

Pet friendly and staff member very polite.

Leisure Pet

10/10

Exceptional

01 Nov 2024

Craig

Stayed at a accessible room and it very spacious and had a walk in shower. There was a lot in the breakfast area. The breakfast choices could include low sugar cereals.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Amy

Great hotel with great location. Appreciated the amenities and how accessible it is, since I have a broken foot.

Leisure Family

10/10

Exceptional

19 Oct 2024

Lloyd

Room was excellent except for ugly brown black stain in corner of shower.

Business Self

10/10

Exceptional

22 Sep 2024

Thomas

Very nice staff. Clean room. Solid breakfast.

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Kendra

Very nice stay! Clean and I loved their breakfast!

Leisure Family

6/10

Pleasant

31 Aug 2024

Marielena

Upon arrival I was very impressed with the hotel. The staff was wonderful and check in was a breeze. It wasn’t until I entered the room that I felt a bit uneasy. The rug had many stains on it. The couch was ripped and very dirty. The lamp shade had a stain on it and when I looked at the surrounding area there were stains on the wall (looks like someone spilled coffee on the lamp and wall and it was never cleaned).

Does housekeeping clean…yes. I witnessed it everyday I was there. However, what the room needs is a deep cleaning. Housekeeping pretty much does a wipe down, pull sheets up, stock up supplies, type of clean up. Lord knows when the rugs were last shampooed. When I took a closer look at the seats in the lobby, it’s the same issue. There are deep stains that can be easily addressed with a good shampooing.

Did I feel comfortable in my room, absolutely not. It felt dirty and dingy but what won me over was the fact that the hotel had FREE LAUNDRY!!!! What else won me over? The close proximity to so many stores (Walmart, Marshall’s, pet smart you name it they had it!!)

In closing, do I see myself staying at this hotel again…maybe not. But it’s a contender because when you travel with kids and a dog you need certain amenities that will make your stay comfortable.

My recommendation would be the following: never walk barefoot on the rug and bring your own cleaning supplies if you want a true deep cleaning.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2024

Melissa

Definitely coming back
Excellent customer service. Really impressed

10/10

Exceptional

27 Aug 2024

Jared

Amazing properties super clean. The pool was amazing. They had an exercise room a bunch of extra amenities that you don’t normally get at your average hotel. I don’t know why this is a three star hotel. This should be a five.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Shantrelle

Had a great time there

10/10

Exceptional

22 Aug 2024

Jenifer Jackson

Convenient

Business Family

8/10

Excellent

15 Aug 2024

Bradford Stephen

It was a good experience overall. There is no restaurant on-site but restaurants near-by inclusive of right next door. The front desk clerks were very helpful...especially the tall slim African-American man.

Business_and_leisure Family

8/10

Excellent

13 Aug 2024

Ken

Moving day for our UNC PhD

Convenient and accessible

Friends_and_family Family

2/10

Poor

06 Aug 2024

Kasey

Breakfast is included until they run out of waffle mix, then it's muffins, bread, and cereal for 2 days. They did'nt inform us we had to pay for parking - not at booking or during check-in. It's $10 per day. Still haven't been reimbursed. Broken bikes and hot temperature in the exercise room.

Business_and_leisure Partner