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AC Hotel Chapel Hill Downtown

Raleigh/Durham - NC · United States

214 West Rosemary StreetView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood8.8/108.8
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AC Hotel Chapel Hill Downtown

Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

You can enjoy a meal at AC Chapel Hill Lounge serving the guests of AC Hotel by Marriott Chapel Hill Downtown, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge.

Self-serve breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chapel Hill?

This hotel has 624 square feet (58 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 123 guestrooms featuring refrigerators and LED televisions.

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With a stay at AC Hotel by Marriott Chapel Hill Downtown in Chapel Hill (Downtown Chapel Hill), you'll be steps from Franklin Street and 5 minutes by foot from University of North Carolina.

This hotel is 0.2 mi (0.4 km) from Ackland Art Museum and 0.4 mi (0.7 km) from Morehead Planetarium. Make yourself at home in one of the 123 guestrooms featuring refrigerators and LED televisions. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chapel Hill?

This hotel has 624 square feet (58 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager LEED Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Fee for self-serve breakfast: approximately USD 16 per person
    • Covered self parking fee: USD 25 per day (in/out privileges)
    • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Franklin Street 0.1 km / 0.1 mi
University of North Carolina 0.4 km / 0.2 mi
Ackland Art Museum 0.4 km / 0.2 mi
Morehead Planetarium 0.7 km / 0.5 mi
Memorial Hall 0.8 km / 0.5 mi
The Artscenter 0.9 km / 0.6 mi
Coker Arboretum 1.1 km / 0.7 mi
Carrboro Century Center 1.4 km / 0.8 mi
Paul Green Theatre 1.5 km / 0.9 mi
Kenan Stadium 1.6 km / 1 mi
PlayMakers Repertory Company 1.7 km / 1 mi
Carrboro Farmers Market 1.8 km / 1.1 mi
UNC Medical Center 1.8 km / 1.1 mi
North Carolina Women's Hospital 1.9 km / 1.2 mi
Gimghoul Castle 2.2 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 123
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
Show 20 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    AC Hotel Chapel Hill Downtown

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Housekeeping
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 29 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable9 photos

    AC Hotel Chapel Hill Downtown

    DOUBLE Accessible-Two Queen Beds

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Shower
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Internet access
    • TV
    • Hairdryer
    • Direct dial telephone
    • Desk
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-2

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    AC Hotel Chapel Hill Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 Bedroom • 29 m²QUA.H6-1
    QUADRUPLE AccessiblePhoto unavailable5 photos

    AC Hotel Chapel Hill Downtown

    QUADRUPLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    AC Hotel Chapel Hill Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 29 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable9 photos

    AC Hotel Chapel Hill Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Housekeeping
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about AC Hotel Chapel Hill Downtown

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Sherri
Very clean and conveniently located in downtown Chapel Hill.
10/10
Exceptional
13 Jul 2026
Marguerite
The room is spacious, the bed very comfortable, and the staff gracious
Self
10/10
Exceptional
13 Jul 2026
Heidi
Great location, easy walking distance to lots of restaurants and campus
Family
4/10
Poor
12 Jul 2026
Robert
My wife and I stayed for one night every thing was great till I found out I had to pay $25 dollars to park at the hotel with no other options for parking. (No other option was told to me).
The room was nice and clean, the bed was terrible it dipped in the middle of both sides. (King bed) like it needed a new mattress, my wife and I both woke up with aches and pains from an old worn out mattress.
Partner
10/10
Exceptional
12 Jul 2026
Jamison
Miss Renee at desk was a delight . So helpful and kind, she really made our stay great.
Partner
10/10
Exceptional
11 Jul 2026
XU
Very good and friendly.
Business Family_with_children
8/10
Excellent
07 Jul 2026
Alexander
Great staff. Very attentive.
Self
10/10
Exceptional
06 Jul 2026
Amanda
Very safe area
Family_with_children
10/10
Exceptional
03 Jul 2026
adam
Perfect location for our university tour. Easily walkable to campus!
Family_with_children
10/10
Exceptional
02 Jul 2026
Stephanie
Great location. Always clean. Staff is great!
Self
10/10
Exceptional
01 Jul 2026
Aaron
My favorite place to stay in Chapel Hill!
Self
10/10
Exceptional
24 Jun 2026
Sammi
Love everything about this hotel - the location, room size, its modern aesthetic, the amenities and friendliness of staff all round! Our favorite lodging in Chapel Hill.
Family
10/10
Exceptional
18 Jun 2026
Taaja
Close to UNC, clean room and helpful staff
Family
10/10
Exceptional
18 Jun 2026
Elaine
My stay at the AC Hotel was wonderful. It was so nice to be greeted with excellent customer service upon arrival. The young African American lady at the front desk was friendly, professional, and very helpful.
She made the check-in process easy and took the time to provide recommendations that were very helpful during my stay.
Her positive attitude and willingness to assist made a great first impression. The hotel was clean, comfortable, and welcoming. I truly appreciated the outstanding customer service and would definitely stay here again.
Partner
10/10
Exceptional
16 Jun 2026
Jeffrey
Everything was great!
Family
10/10
Exceptional
16 Jun 2026
Erron
Excellent hotel, as always.
Self
10/10
Exceptional
14 Jun 2026
Katrina
We loved staying here when we visited Chapel Hill- The place is convenient to everything and the staff is welcoming. They did a nice job over graduation weekend and made us feel special!
Family
10/10
Exceptional
13 Jun 2026
Jacqueline
Very nice hotel, helpful staff and lovely open atmosphere around the bar . Well stocked snack kiosk near front desk for late night cravings
- ( albeit no alcohol purchases after 2 am).
Very centrally located for access to downtown restaurants and convenient to UNC Chapel Hill- Go Tarheels!!
10/10
Exceptional
12 Jun 2026
Victoria
clean room and overly helpful staff
Family
10/10
Exceptional
05 Jun 2026
Celeste
Easy access to shops and helpful staff.
Friends_and_family Friends
10/10
Exceptional
31 May 2026
Angela
Hotel was in an excellent location for our UNC college visit. It is 1 block walk to Franklin Ave where many excellent shops and restaurants are. And walkable to everything on campus. The front desk staff were so friendly and helpful. Very pleasant.
Family
8/10
Excellent
17 May 2026
Bridgett
Yes
10/10
Exceptional
07 May 2026
Barry
Clean room. Location was great. Staff was excellent.
Family
8/10
Excellent
07 May 2026
Holly
It's a very nice hotel--clean, well run, great security, very helpful staff. The reason I gave it 4 stars instead of 5 is because it lacked luxurious touches. No bathrobes, linoleum floors in the rooms instead of carpet, the breakfast was expensive ($16.95 buffet) but very basic. But if we go back to Chapel Hill we will definitely stay there.
Partner
6/10
Pleasant
24 Apr 2026
Pazanta
Cool place right around everything that’s, UNC
Family_with_children
6/10
Pleasant
18 Apr 2026
Kelley
Given the cost of this hotel room, the amenities in the room itself were terrible. There were no drawers to put clothes, microwave to heat water for tea. Leaving the room to go heat water for tea was particularly annoying. And it was very loud in the room because it was so sparsely furnished, and there was no carpet.

The location was fabulous, but with that comes noise from Franklin Street, as is to be expected. There should be a sound machine in the room since it’s obvious the hotel can’t do anything about outside noise.
Friends
8/10
Excellent
16 Apr 2026
Mildred
Room was clean and staff was good. There wa
10/10
Exceptional
12 Apr 2026
Serge
Very nice hotel
10/10
Exceptional
04 Apr 2026
Dario
All good
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Wendy
Excellent location - walkable to everything - friendly staff, 2 free bottled waters, clean and quiet rooms, great stay.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Clinta
Perfect location to Franklin’s street bars and restaurants
Business
8/10
Excellent
16 Mar 2026
Will
Clean room
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Sara
We enjoyed our stay. No complaints.
Family_with_children
8/10
Excellent
07 Mar 2026
Laura
A large and rude High school group was there. Not the hotels fault but lessened our enjoyment.
Partner
8/10
Excellent
02 Mar 2026
Cullen
The front desk staff were courteous and helpful. The hotel is located well and beautifully maintained. Biggest “Ding” for us was thin thin room doors meaning we heard every noise in the hallway when we were trying to grab a catnap.
Partner
8/10
Excellent
26 Feb 2026
Michael
The front desk was so courteous and kind. Each and every one of them! I’m so thankful and appreciative. Angela, who runs the lounge bar, was superb! I can’t say enough good things about her. If she reads this, THANK YOU!
Family
4/10
Poor
12 Feb 2026
Christopher
There were ants in my room and having a room along the street with the bar, was not helpful to a good night sleep. Feel as though I was asked on checkin whether that was an issue. Didn’t think of it this time nor was asked. It was loud all night, until midnight at least.
10/10
Exceptional
03 Feb 2026
Anthony
Most amazing staff!!!
10/10
Exceptional
12 Jan 2026
andrew
rooms were very clean people there are so nice great experience
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
James
Safe secure parking with EV charging. Downtown one block off of Franklin St. Friendly staff.
Partner
10/10
Exceptional
26 Dec 2025
Jesse
Clean room, great service.
8/10
Excellent
23 Dec 2025
linda
Proximity to downtown, clean room, water bottles in room. Friendliness of some of the staff.
Leisure
10/10
Exceptional
22 Dec 2025
victor
Excellent service and very friendly staff
6/10
Pleasant
08 Dec 2025
Christine
Clean room and friendly staff. Only two negatives were that the bed is very hard and uncomfortable and we ordered a charcuterie board from the bar to take to our room and they through some toast and cold cuts in a container with fruit and some terrible cheese. It was awful and I couldn't believe they served that.
Leisure Family
10/10
Exceptional
08 Dec 2025
Aaron
Always spotless. And the gym is tiny but mighty.
10/10
Exceptional
08 Dec 2025
Arta
Clean room, super friendly staff, great location
10/10
Exceptional
03 Dec 2025
Bryan
Great staff, perfect location in town and near campus, and nice food options in hotel made this a good experience.
Leisure
8/10
Excellent
01 Dec 2025
YS
Room was clean, staffs were all friendly
10/10
Exceptional
30 Nov 2025
Lester
Excellent
Leisure Family
10/10
Exceptional
27 Nov 2025
Marcia
I love this hotel! Clean, quiet and the staff are the nicest! It’s conveniently located to UNC and other restaurants and shops.
I enjoyed my stay!
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Shelly
Staff was very friendly
Leisure Family
10/10
Exceptional
03 Nov 2025
Shallon
Great location, super friendly staff. Room was clean and quiet. Our favorite Chapel Hill overnight location!
Leisure Family
10/10
Exceptional
03 Nov 2025
Kb
Clean room!
Business_and_leisure Friends
6/10
Pleasant
19 Oct 2025
Kristen
The hotel was great. However, it was in an area where there were lots of college students and it was loud every night I was there.
Business_and_leisure Self
10/10
Exceptional
15 Oct 2025
Francis
Nice stay. Rooms were clean. Location excellent. Staff was very professional and courteous.
Leisure Self
10/10
Exceptional
15 Oct 2025
Gloria
Excellent design; comfortable, convenient, quiet, refreshing
Business
10/10
Exceptional
13 Oct 2025
Rosemary
Great location.
Leisure Family
10/10
Exceptional
11 Oct 2025
Björn
Breakfast is rather basic,
Business
10/10
Exceptional
10 Oct 2025
Linda
It was fine in every way.
Business_and_leisure Self
10/10
Exceptional
10 Oct 2025
Chad
Clean, comfortable room in a perfect location for visiting UNC. Walkable to campus and lots of dining and shopping in the area.
Business_and_leisure Family
10/10
Exceptional
09 Oct 2025
Donald
Nice staff
Friends_and_family Family
10/10
Exceptional
08 Oct 2025
Jeff
Great stay and great location!
Leisure Family
8/10
Excellent
27 Sep 2025
jeffrey
Very convenient to downtown. Staff was excellent!
Leisure Self
4/10
Poor
23 Sep 2025
Kimberly
The front desk charged me $25/night for parking without asking. She just took my card for \"liabilities\" and then handed me a parking pass. Only to find a $75 charge on my card upon returning from my trip. Overall nice but that felt sneaky. I would have liked the option not chosen for me.
10/10
Exceptional
14 Sep 2025
Michael
Love this property! So convenient!
Leisure
10/10
Exceptional
04 Sep 2025
Ana
Good stay!
10/10
Exceptional
03 Sep 2025
matthew
Phenomenal spot for taking in a weekend in Chapel-Hill.
Leisure Family_with_children
10/10
Exceptional
24 Aug 2025
Jesse
It was a clean and welcome change from the place we booked previously. I would return to this property.
Leisure Family
10/10
Exceptional
23 Aug 2025
Amy
Great location!
10/10
Exceptional
20 Aug 2025
Ivan
Feels like 2nd home
Partner
6/10
Pleasant
17 Aug 2025
ELIZABETH
Staff, lobby and cleanliness were good. Only problem (and it was a big one) is our room was directly across from a bar that was packed with college students and played music until 2AM. I even had ear plugs and it did not drown out the noise. We asked to be moved but were told there were no available rooms. Everything else was great; however, that was so unacceptable that we will not be staying there again. We paid for a place to sleep and were not provided that. They did comp breakfast and parking which was something.
Business Family
10/10
Exceptional
11 Aug 2025
LEE
Very comfortable stay...And a thank you in particular to the people working at the Front Desk.
Leisure Pet
8/10
Excellent
09 Aug 2025
Kelly
Chapel Hill specifically Franklin Street is disgusting due to the aggressive panhandling. The hotel is nice but it is in the middle of an unsafe area. There for 2 days and did not see one cop car.
Leisure Family
10/10
Exceptional
05 Aug 2025
Toni
Everything was great
10/10
Exceptional
03 Aug 2025
Eileen
Nice rooms and large common area. Great service and friendly staff. Central location and close to restaurants and campus.
Family
8/10
Excellent
31 Jul 2025
David
Staff was great, especially the bar tender. My only complaint was that the room offered no resistance to loud people in the hotel at all hours.
Business Self
10/10
Exceptional
29 Jul 2025
Amber
Great stay. No issues. Quick to respond.
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Jun
Everything is wonderful. Parking is a problem for big SUV.
Leisure Family
8/10
Excellent
26 Jul 2025
Richard

Communication and service could be better

Room housekeeping at check-in was arranged for every other day; if check-in is day1, then daily housekeeping would start on day2 while every-other day would bring housekeeping on day3 and day5 of the 6-day stay. However, by end of day3, no housekeeping had occurred. I brought this to the attention of the person at the front desk; apparently, that person counts days differently than I do. All in all, poor communication from the front desk.

Breakfast buffet appears okay but certainly not at European standards....but trying to order a la carte, though on the menu, is trying. Oatmeal on day2 was excellent, whereas on day3 it was terrible: the restaurant host was rather unconvincing in her \"apology\" and offered me nothing as compensation.
Friends_and_family Friends
8/10
Excellent
24 Jul 2025
MICHAEL
The breakfast situation needs improvement in terms of staff/service/presentation & guest facing \"friendliness\"
8/10
Excellent
19 Jul 2025
Charles

Nice hotel - walk to everywhere in Chapel Hill

Pleasant stay, great location, very nice overall experience.
Parking garage is awkward and expensive.
8/10
Excellent
19 Jul 2025
Pat
Nice that it was convenient
Leisure Family
8/10
Excellent
16 Jul 2025
Jack
Great spot.
Business
10/10
Exceptional
16 Jul 2025
Jessica
Wonderful location, very clean, very modern, easy process in/out, excellent fitness room, comfortable bed and pillows, lovely shower
Friends_and_family Family
10/10
Exceptional
15 Jul 2025
CYNTHIA
Property was in a very convenient location and it was clean and new feeling. The staff was super friendly and helpful.
10/10
Exceptional
15 Jul 2025
JIANFENG
Very clean, quiet, feels safe too.
Leisure Family
10/10
Exceptional
15 Jul 2025
Rhonda

First time visiting

Everyone was accommodating and very helpful. Felinda at the front drsk is amazing. Made sure we had everything we needed and told us about places to visit. A keeper!!
10/10
Exceptional
12 Jul 2025
Shane juan
Great location! Everything is within 2 miles for your restaurants, target, pharmacy, campus, and more.
Business_and_leisure Family
10/10
Exceptional
07 Jul 2025
Zoe M
The hotel is centrally located. Room are clean and comfortable. It got a little warm during the night even though we lowered the temperature of the a/c.
Business_and_leisure Partner
10/10
Exceptional
03 Jul 2025
Kathleen
The people who worked the reception were exceptionally friendly, especially FaLinda. She set the bar high for other hotels that I will go to.😊
Leisure Family
10/10
Exceptional
03 Jul 2025
David
Nice clean rooms, quiet hotel. Great location, just a few minutes walk to Franklin Street and UNC campus. Good service, nice staff. Excellent hotel.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2025
Anne
Third time at this property and will continue to come back.
Business_and_leisure Partner
10/10
Exceptional
30 Jun 2025
Maryann C
Location was ideally located near Franklin street, and within walking distance to UNC. Hotel was clean and staff was wonderful- professional, polite and helpful.
Leisure Family
10/10
Exceptional
27 Jun 2025
Hua
Clean room. Good service
8/10
Excellent
23 Jun 2025
Emily
Great location. Overall very nice. Room was a bit dark and sterile. More lighting and a rug would really improve the vibe.
Leisure Self
10/10
Exceptional
17 Jun 2025
Sherry
Proximity to everything
10/10
Exceptional
15 Jun 2025
Bengt
Friendly staff
Leisure Self
10/10
Exceptional
13 Jun 2025
Matt
Brandon at the front desk was awesome!!
Business_and_leisure Family
10/10
Exceptional
10 Jun 2025
Jeffrey
Great staff
Self
10/10
Exceptional
06 Jun 2025
Lester
Excellent, thank you!
Friends_and_family Family

Location & surroundings

AC Hotel Chapel Hill Downtown
214 West Rosemary Street, Chapel Hill, United States

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AC Hotel Chapel Hill Downtown

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