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Hyatt Place Chapel Hill / Southern Village

Raleigh/Durham - NC · United States

3690 South Columbia StreetView location

9.4/10Excellent1,002 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Chapel Hill / Southern Village

Travellers will find the airport within 24700 km. Wi-Fi internet connection is available on public areas. Guests will appreciate the 24-hour reception. This establishment understands that accessibility is important to all guests. For this reason, it features wheelchair accessible rooms and is fully adapted for easy access.

Parking facilities are available for guests' convenience. Hyatt Place Chapel Hill/Southern Vi features a choice of business facilities in order to offer the perfect combination of comfort and convenience for a corporate trip. A fee may be chargeable for some services.

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With a stay at Hyatt Place Chapel Hill / Southern Village in Chapel Hill (Southern Village), you'll be within a 15-minute drive of University of North Carolina and Streets at Southpoint Mall.

This hotel is 11.9 mi (19.2 km) from Duke University and 13.5 mi (21.7 km) from Duke University Hospital. Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chapel Hill? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Optional fees
    • Pet fee: USD 100 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Spanish

Nearby attractions

Southern Community Park 0.5 km / 0.3 mi
University of North Carolina 2.3 km / 1.4 mi
UNC Medical Center 3.4 km / 2.1 mi
North Carolina Women's Hospital 3.4 km / 2.1 mi
Dean Smith Center 3.6 km / 2.3 mi
Kenan Stadium 3.8 km / 2.4 mi
The Carolina Basketball Museum 3.8 km / 2.4 mi
Memorial Hall 3.9 km / 2.4 mi
Ackland Art Museum 3.9 km / 2.4 mi
University Lake 4.1 km / 2.6 mi
Franklin Street 4.2 km / 2.6 mi
Morehead Planetarium 4.3 km / 2.7 mi
Paul Green Theatre 4.4 km / 2.7 mi
Coker Arboretum 4.4 km / 2.7 mi
North Carolina Botanical Garden 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 110
  • Twin rooms: 66
  • Double rooms: 44
  • Suites: 11
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car park
Show 32 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • FitnessExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-1

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 31 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Fridge
    • Housekeeping
    • Ironing set
    • Safe
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG-1

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-6

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-8

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Chapel Hill / Southern Village

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Chapel Hill / Southern Village

9.4
Excellent
1,002 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
24 Jul 2026
Adriana
Beautiful place and nice reception . Room was nicely arranged , clean and with very comfortable bed. Easy access to the beautiful Southern village and its restaurants. Good coffee, but breakfast food was a bit disappointing for the level of this hotel.
4/10
Poor
24 Jul 2026
Pui-Yee
I stayed here for three nights. Unfortunately, on my last night, I found three live roaches in my room late at night. While the manager did issue a refund for that one night, finding pests in the room was highly concerning and ruined the stay. I hope management addresses this issue immediately.
8/10
Excellent
22 Jul 2026
Judith
The staff was friendly and helpful!
The room was okay. The mattress and pillows were very comfortable.
The bathroom was nice and spacious.
The shower handle bar seemed to be upside down and I was hurting myself on it. The room was outdated.and some parts seemed to fall apart. The restaurant isn’t a real restaurant. They serve sports bar food when one orders at the reception. No waiter, no ambience and actually a very uncomfortable feeling.
The dirty carpet throughout this overpriced Hotel was disgusting.
For over 200,-$ the night we have visited more pleasant Hotels.
We will not return.
Partner
10/10
Exceptional
21 Jul 2026
Troy
Great stay! Everything was great!
Family_with_children
10/10
Exceptional
21 Jul 2026
Leonette
We stay at the Hyatt every time we visit our family in Chapel Hill. The rooms are clean and comfortable, the staff is friendly and helpful and the breakfast choices are good.
Great coming down in the morning for coffee and a delicious breakfast! So glad they allow dogs to stay at the hotel as well. Just a terrific experience all around!
Family
8/10
Excellent
19 Jul 2026
Jacqui
Breakfast was delicious!
10/10
Exceptional
18 Jul 2026
Trivido
Have been to this hotel multiple times..it's an excellent hotel
Family
10/10
Exceptional
17 Jul 2026
Michael
Good value hotel . Very courteous staff.
Partner
10/10
Exceptional
16 Jul 2026
Catherine
The staff were really kind and willing to help. The amenities were clean and the area was clean. Their breakfast was really good.
Family_with_children
10/10
Exceptional
16 Jul 2026
Cristen
Very nice room and we enjoyed the pool and workout room, beds were comfortable and everything was clean.
Family_with_children
10/10
Exceptional
15 Jul 2026
Nichole
An easy and comfortable stay
Self
4/10
Poor
14 Jul 2026
Kristina
I went to the staff to ask why both our beds were very lumpy that it was very uncomfortable showing them a picture of the down comforters down was hard a rock ( like stones put inside) for them just to say “oh, well you know they are corn and it’s just how there washeh, what room do we can take a look) no, we’re sorry, no comp nothing!!
In the room you can hear your neighbors but it’s mumbling. A very uncomfortable stay
Family
10/10
Exceptional
12 Jul 2026
Hyunyoung
Room was clean, bed was firm and comfortable, bedding was excellent. Breakfast included with fresh fruits. Thanks.
Family
10/10
Exceptional
12 Jul 2026
Kishore
Very friendly and helpful staff at the front desk, the room maintenance staff and at the breakfast. We stay here every time we visit. Great location, out of the huddle & bustle but close proximity to restaurants shopping and coffee shops.
10/10
Exceptional
10 Jul 2026
Brittney
Large room and a refrigerator!
Family_with_children
10/10
Exceptional
06 Jul 2026
James
Very clean and welcoming. Parking needs improving.
Partner
10/10
Exceptional
01 Jul 2026
Carrie
The room was clean and well stocked with essentials. Staff at check in and check out were extremely helpful and personable. Upon check in we asked for supper recommendations and staff was eager to assist. The hotel is in a nice location and easily accessible to UNC hospital.
Friends
10/10
Exceptional
30 Jun 2026
Carol
Beautiful, peaceful room. The staff went above and beyond to assure our comfort!I highly recommend this awesome hotel!
Family_with_children
10/10
Exceptional
29 Jun 2026
Linda
Great people with smiles!!!!
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Calogero
It was great! Rooms clean, staff great, breakfast good, and the bathrooms were awesome!
Partner
10/10
Exceptional
28 Jun 2026
Jeff
We really enjoyed this hotel. Very clean. Great outdoor pool. Recommend for families of 4 or more !
10/10
Exceptional
26 Jun 2026
Mary
Everything is perfect except I wish there’s a Netflix ready on the TV. They need to update their tvs for that.
Family_with_children
10/10
Exceptional
25 Jun 2026
Amy
Great hotel, staff was very nice and accommodating. Excellent location!
Family_with_children
10/10
Exceptional
22 Jun 2026
Jennifer
Staff was extremely professional and friendly. Very clean room and very comfy beds.
Location was good for visiting Chapel Hill. Bus station is nearby and free.
Family
10/10
Exceptional
21 Jun 2026
Camden
.
Partner
10/10
Exceptional
19 Jun 2026
Elaine
Room was clean and comfortable. However, the window shade did NOT block out much outside light and I’m glad I had an eye mask. The fitness Center was well stocked. The pool needed some cleaning but it was off and on rain all day.
Family
10/10
Exceptional
15 Jun 2026
Karen
Close to Southern Village shops. Good breakfast.
Family
6/10
Pleasant
12 Jun 2026
Donna
We returned back to room yesterday late afternoon to find our room had not been serviced. Phone in room did not work to call front desk. My husband went down and found desk clerk who then procured fresh towels. I made the bed myself but the bathroom remained as it was, ie not cleaned. This I found to be totally unacceptable
.
Partner
10/10
Exceptional
12 Jun 2026
Larissa
Very nice hotel and the accommodations were great! Would definitely stay here again.
Family_with_children
10/10
Exceptional
10 Jun 2026
Edin
Clean room, staff is the best, breakfast perfect, bar 👌
Business
10/10
Exceptional
08 Jun 2026
Bobbi J.
Great for dogs! Perfect location - quiet! Staff was helpful and kind!
Pet
10/10
Exceptional
08 Jun 2026
William
Clean, friendly staff. No microwave in room was a negative. Good breakfast buffet.
Partner
10/10
Exceptional
08 Jun 2026
Charles Richard
The staff was fantastic. The location was fantastic. The room was fantastic. The loans were solved. The shower pressure was great all in all. It was a fantastic day in the Tar Heel state
Self
10/10
Exceptional
05 Jun 2026
Andrea
Friendly staff, convenient to UNC Hospitals, were accommodating with a late checkout. Within walking distance from local restaurants.
10/10
Exceptional
05 Jun 2026
denis
Great location. Can walk to the restaurants
Business
10/10
Exceptional
31 May 2026
Jeri
Great room, staff was friendly, delicious continental breakfast, and location was perfect. Who could want more?!!
Family
10/10
Exceptional
27 May 2026
Justin
More breakfast options
Family
6/10
Pleasant
26 May 2026
Tonya
This hotel was convenient and staff was very helpful. It is within walking distance to an area where there are stores and restaurants (a quaint neighborhood). I’d stay there again.
Family_with_children
10/10
Exceptional
19 May 2026
Robin
Breakfast looked good. Just got coffee
Partner
10/10
Exceptional
12 May 2026
Nadine
Breakfast was good. Staff was great.
Partner
10/10
Exceptional
11 May 2026
Christina
Breakfast had a good variety. Staff was friendly. Nice overall.
Family_with_children
10/10
Exceptional
11 May 2026
erika
The food that I ordered was delicious (wings and fries). The staff is friendly. Overall, nice stay!
Self
10/10
Exceptional
10 May 2026
Elise
The staff is ALWAYS so nice and welcoming!
Family
8/10
Excellent
05 May 2026
Jocelyn
Great place and super close to UNC. Staff closed restaurants early on a game night and missed it.
10/10
Exceptional
05 May 2026
Craig
Wonderful breakfast!
Self
10/10
Exceptional
03 May 2026
David
I speant five months traveling for a job last year; back and forth from here to Boulder, Colorado. I staid at a different hotel almost every time because every one within my budget sucked. This little hotel is Five stars for the money. The breakfast is the same stuff you would get at a Holiday Inn express, but the rooms are absolutely lovely. This hotel is also conveniently located to a walkable little shopping area, where you'll find an organic grocery and a really good burger spot.
Self
10/10
Exceptional
02 May 2026
David
Breakfast was great
Partner
10/10
Exceptional
27 Apr 2026
William
The night manager was awesome - efficient and effective!
Family_with_children
10/10
Exceptional
27 Apr 2026
david
This place securely hits above its weight for the costs.
Self
10/10
Exceptional
26 Apr 2026
VANESSA
Loved the location and walking distance to restaurants.
Partner
10/10
Exceptional
24 Apr 2026
Catherine
Great location
10/10
Exceptional
24 Apr 2026
Chris
Na
10/10
Exceptional
23 Apr 2026
Mark
The facility was clean and comfortable with friendly staff. The complimentary breakfast was very good with plenty of room.
10/10
Exceptional
23 Apr 2026
AIMEE
Great stay. The front desk was super friendly. The property was very clean and area was nice as well.
Family
10/10
Exceptional
22 Apr 2026
John
Nice comfortable place. Room was good, Staff was curtious and helpful.
Family_with_children
10/10
Exceptional
21 Apr 2026
Ivan
No ISS
10/10
Exceptional
13 Apr 2026
Richard
We went to a UNC game. Go Heels! (We won)! Space was clean and quiet.
Partner
2/10
Poor
12 Apr 2026
Joseph
Very disappointed with the staff and their reservation coordination. Booked our room and had an event that prevented us from checking in before 10:00pm and apparently the hotel had oversold their rooms. We went to check in and they said that they oversold the rooms so we had to drive 2.5 hours home after a very long day. Finally got home a 1:30am absolutely exhausted and extremely disappointed. Customer service is everything and Hyatt Place at Chapel Hill failed all the way around. I will never recommend this hotel and will be sure that I share this story openly.
10/10
Exceptional
10 Apr 2026
Thomas
Could have been a lot warmer. The selection was okay but it was not very warm even though we were there by 7:30 in the morning.
Partner
8/10
Excellent
08 Apr 2026
John
One of the BRST breakfasts
Partner
8/10
Excellent
07 Apr 2026
Katherine
The sheets were wonderful, some of the hot breakfast items were cold.
Self
10/10
Exceptional
06 Apr 2026
Barbara
Large, clean room and bathroom, comfortable bed.
Partner
10/10
Exceptional
05 Apr 2026
Monica
Nice stay!
Partner
6/10
Pleasant
05 Apr 2026
Daryl
Wasn’t really a restaurant there
Friends_and_family Family
8/10
Excellent
04 Apr 2026
Stephen
Clean and easy stay
10/10
Exceptional
03 Apr 2026
James
We really enjoyed our stay at this very nice hotel located very close to Chapel Hill and Carrboro, NC. The breakfast was nice and the coffee was good. Every one of the staff was friendly and helpful. Unlike many of the hotels located in Chapel Hill, there is no charge for parking here. The room was well appointed and comfortable.
10/10
Exceptional
02 Apr 2026
Michele
Very well kept and maintained property. The breakfast bar far exceeded expectations as they had variety of food offerings from cereal to hot options including French toast sticks for the young crowd.

Family
10/10
Exceptional
02 Apr 2026
Nancy
Excellent hotel stay
Family
10/10
Exceptional
01 Apr 2026
Darshan
Good breakfast. New Hotel. Nice rooms
Family_with_children
10/10
Exceptional
31 Mar 2026
Leslee
Everything was good.
10/10
Exceptional
27 Mar 2026
Matthew
Great location in proximity to UNC Chapel Hill.
10/10
Exceptional
22 Mar 2026
Ingrid
Excellent location with proximity to UNC and restaurants
Partner
10/10
Exceptional
19 Mar 2026
Melanie
Very clean and well maintained. Staff was helpful and accommodating!
Family
10/10
Exceptional
16 Mar 2026
Nancy
The property was spotless and the staff was cherry, friendly and always willing to help
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Howard
Yes
Partner
8/10
Excellent
02 Mar 2026
Jeff
Overall, we had a great stay. Only complaint is the wifi dropped a couple of times and couldn't reconnect.
Free breakfast was nice and offered many varieties to choose from.
Bathroom was clean and shower had plenty of water pressure.
Parking lot is a little small, but, we had no problem finding a spot.
Bed was comfortable.
Family
8/10
Excellent
23 Feb 2026
WILLIAM
Helpful staff, nice breakfast.
Family
10/10
Exceptional
23 Feb 2026
Stephanie
The Room was Amazing. John and Hope was Awesome very friendly and customer oriented. They was Amazing as well.
Partner
10/10
Exceptional
23 Feb 2026
Howard
Yes
10/10
Exceptional
22 Feb 2026
Bradey
Great staff, great location.
Family
10/10
Exceptional
20 Feb 2026
Vikas
great
10/10
Exceptional
15 Feb 2026
Jessica
Close to the Dean Dome with bus transportation right around the corner. Friendly staff, clean
10/10
Exceptional
09 Feb 2026
Trivido
Easy che k in, clean room
Leisure Family
10/10
Exceptional
02 Feb 2026
Chris
Nice staff, excellent room!
Business Self
8/10
Excellent
17 Jan 2026
Glenn
N/A
Self
10/10
Exceptional
15 Jan 2026
Jennifer
Fantastic hotel! We will stay again!
Friends_and_family Family
8/10
Excellent
11 Jan 2026
Jami
Room is spacious and clean. Great location.
Leisure Family
10/10
Exceptional
11 Jan 2026
Amir
Excellent place, been there a few times
Leisure Family
4/10
Poor
10 Jan 2026
Ranu
They didn’t have eggs for 3 days and no one went to the store to buy them
As per the front desk
This is unacceptable
Leisure Family
10/10
Exceptional
06 Jan 2026
John
the room was clean and neat. the breakfast was good.
Business Family
10/10
Exceptional
06 Jan 2026
Alison
The room was clean, comfortable, and quiet. The location convenient and breakfast was good.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Thomas
Great location, nice spacious room!
Leisure Family
10/10
Exceptional
01 Jan 2026
Karen
Check in clerk waa excellent
10/10
Exceptional
19 Dec 2025
Amber
Yes good experience
10/10
Exceptional
17 Dec 2025
Cathy
Friendly, courteous.Comfortable room
10/10
Exceptional
13 Dec 2025
Jennifer
Wonderfully helpful front desk, Terrific service, comfortable bed and amazing breakfast. Truely outstanding visit.
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Lisa
Super sweet lady at front desk .
8/10
Excellent
13 Dec 2025
DEBORAH
Exceptionally clean throughout the facility. Everything was in working order. Beds were comfortable. The room was spacious. The breakfast was adequate. The juice was strange, perhaps reconstituted. There were a variety of foods. Fresh fruit was a nice treat. The staff was friendly and helpful. There was plenty of parking. We were in the handicapped room. A person who is having difficulty with walking or who is wheelchair bound would be able to easily move around the room, but would not be able to shower as a tub was installed instead of a shower and this person would not be able to step over the side of the tub to access the tub or shower provided. Overall a very nice stay.
Business
10/10
Exceptional
11 Dec 2025
Heather
The staff was exceptional. They attended to everything we needed and went above and beyond to help us with our reservations. We had a large group and they were very accommodating when we needed them and invisible when we didn’t. They had a way of being there when you wanted but not being in your face. Great experience. Close to all the things we needed. Very clean.
10/10
Exceptional
08 Dec 2025
Larry
This is a very comfortable hotel, with good location for UNC. Rooms nice, clean, well equipped.
Partner

Location & surroundings

Hyatt Place Chapel Hill / Southern Village
3690 South Columbia Street, Chapel Hill, United States

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Hyatt Place Chapel Hill / Southern Village

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