Name: Unscripted Durham
Address: 202 Corcoran Street, North Carolina, 27701, US

10/10

Exceptional

08 Jul 2026

Sharon

Staff

Partner

8/10

Excellent

07 Jul 2026

Karen A.

Property was clean and unique. I wasn't happy with the hotel parking. We had to pay 25.00 extra for parking in the deck. This wasn't disclosed in the initial reservation. Also the code to leave the parking deck didn't work, either. Thanks to a nice lady, we were able to get out of the deck. Other than this, the stay was fine.

Partner

6/10

Pleasant

06 Jul 2026

Katrina

Music, DJ, in the lobby was so loud we couldn’t even hear to get checked in. We were literally screaming back and forth so we couldn’t even hear hear each other. The music was ridiculous.

6/10

Pleasant

06 Jul 2026

John

No hotel specific parking; you use a City of Durham parking garage at $25 per night. No mention of this in online booking.
No place to register out of the weather.
Not a big deal but contemporary decorating is tacky; especially the wallpaper and carpet in the hallways.
Registration staff (Joseph) was friendly , but new and had little info.
I just don't think we will go back there.

Partner

8/10

Excellent

06 Jul 2026

Vance

The Unscripted-Durham is a cute/retro boutique hotel smack dab in middle of hopping downtown. Check-in wasn’t ideal but every single employee I interacted with was extremely nice/helpful. Parking was *not* included in my Expedia package, which came as an unpleasant surprise since it was conveyed to be included. The small pool and very large pool-lounge area are clearly the “stars of the show.” Food was decent, but would recommend checking out nearby eateries/bars over convenience of staying in.

Self

6/10

Pleasant

03 Jul 2026

CATHERINE

We had booked a handicap accessible room, however our room was not. No bars in the shower or near the toilet and the toilet was not chair height. The third night we were there, there were folks (not sure if they were legitimate guests) in the pool area right outside our room all night, yelling and making loud noises. We would not stay there again.

Pet

10/10

Exceptional

03 Jul 2026

Lisa

Great visit… enjoyed the pool and the atmosphere… will be back again soon. Highly recommend

Friends_and_family Family

2/10

Poor

20 Jun 2026

Heidi

We stayed on 6/19. We left at about 3am and drove home an hour and a half because of the cars racing up and down the street. The revving engines, crowd of people yelling and subsequent crash of a car, to which no police bothered breaking up the race was so loud, we couldnt sleep. I live in a boisterous community and I am aware of city noise but this was next level.
The hotel is cool if you want to chill by the pool but don't bother trying to sleep at this place.

Partner

8/10

Excellent

18 Jun 2026

Jessica

Spacious, clean room with a comfortable bed. Parking is convenient and the staff were friendly. Located within walking distance of a lot of restaurants, shopping and entertainment.

Family

10/10

Exceptional

17 Jun 2026

Frank

The hotel is fun but the last couple times you’ve been there the restaurant hadn’t been opened downstairs

Partner

10/10

Exceptional

16 Jun 2026

Jen

Stayed one night with my daughter so we didn’t get to enjoy the amenities but it’s a great central location, friendly staff at check in and check out, clean and comfortable room. Definitely will stay again.

6/10

Pleasant

16 Jun 2026

Bant

Could be great but it is only good

Self

8/10

Excellent

16 Jun 2026

Amy

Our room was very nice ( after they first offered me a room with no windows!) the pool area felt more like and old motel. Bar had no club soda overall it felt like a young persons hotel.

Partner

2/10

Poor

14 Jun 2026

Abigail

Get there and immediately the room felt off. After laying on the beds for a out 20 minutes to relax from our long drive, my daughter rolled over to find a dead bed bug under the pillow of the freshly made bed.

We were able to go downstairs and checkout. I booked through Expedia so we will see how well the refund goes through.

Family

8/10

Excellent

13 Jun 2026

Nicole

Good location , was in town for a convention & the pool was nice .

10/10

Exceptional

10 Jun 2026

Christine L.

-

Family

10/10

Exceptional

07 Jun 2026

Gregory M

Interesting third floor pool area. Well maintained. Poolside rooms on 3 and 4th floor rooms overlooking the pool.

Self

6/10

Pleasant

07 Jun 2026

DONICE

The location was really great. The room was nice. These were the things that weren't the greatest for me. My room was right by where the housekeeping staff keeps their supplies, so I heard all movement back and forth whenever they were in and out. I was right by the pool also and music played very loudly until at least 9:30. I'm almost positive it was later, but it was also a Sunday. Apparently the hotel is near a train station or train tracks, so that was also really loud. So, nice enough place but those things were just kind of a lot.

Family_with_children

10/10

Exceptional

06 Jun 2026

Megan

Love the pool and the parking garage

Friends

10/10

Exceptional

04 Jun 2026

Tammy

We cant wait for our next visit.

Family_with_children

10/10

Exceptional

31 May 2026

Brittany

I had a wonderful stay at Unscripted Durham. From the moment I arrived, the staff was friendly, professional, and extremely helpful. Communication was excellent throughout my stay, and everyone I interacted with went above and beyond to make sure I had what I needed.

The hotel was clean, well-maintained, and had a great atmosphere. My room was spotless, comfortable, and exactly what I was looking for. Overall, the experience exceeded my expectations.

My only suggestion for improvement would be clearer communication regarding the parking situation. The signage could be a bit more straightforward, as I ended up paying $25 for parking when I was only using the lot for a short period of time. Other than that, everything was fantastic.

I truly enjoyed my stay and would absolutely stay here again. Thank you to the entire team for making my visit such a positive experience!

Family

6/10

Pleasant

31 May 2026

Ryan

Decent hotel & room, it’s obviously an older hotel that has had some renovations. Cleanliness was decent, not amazing. Biggest complaints are that you’ll need to expect to pay $25/day to park in their garage, no free breakfast, nothing free and charged a “destination fee” of $15 for the one night we stayed. You get what you picked.. boutique downtown city hotel and expect those prices with little complimentary amenities.

Friends

6/10

Pleasant

19 May 2026

Linda

Just okay

Partner

8/10

Excellent

14 May 2026

Charles

Nice hotel and very clean

Self

10/10

Exceptional

14 May 2026

James

Clean

Self

10/10

Exceptional

13 May 2026

Karen

Clean, staff and location was great. Didn't like that I had to pay $25 to park each night.

Partner

6/10

Pleasant

12 May 2026

Sharon

No breakfast menu in room. Microwave would be helpful

Partner

8/10

Excellent

12 May 2026

Jeffrey

Location was perfect for an out of town event at DPAC. Walking distance to many shops downtown. What bothered is is HOW LOUD the doors are when closing. Consider sod-closing hinges to control noise.

Partner

8/10

Excellent

12 May 2026

Mary

Parking was in a garage. Easy to find a space.

6/10

Pleasant

08 May 2026

Allan

Breakfast was pretty bad, took a very long time . Many items on the menu were not available. The lobby was pretty shabby.

Business

8/10

Excellent

30 Apr 2026

David

Breakfast was free but was poor and from provided options most were not available. Was better to go out for breakfast. Had a huge bar, but was closed both days.

4/10

Poor

28 Apr 2026

Samuel

The room was absolutely tiny. Charged $100 incidental fee, then charged me $85 when I left. Can’t get an answer from anyone.

10/10

Exceptional

19 Apr 2026

Benjamin

Easy parking and good location for restaurants

Partner

6/10

Pleasant

13 Apr 2026

Susan

Showers are configured strangely so you can’t avoid completely flooding the bathroom floor… and lighting in the room was also sparse. Good location though and the staff was attentive.

Friends_and_family Friends

10/10

Exceptional

07 Apr 2026

Henry

The room was comfortable and had air conditioning. Halls and walkways were free of debris.

Self

8/10

Excellent

06 Apr 2026

Phoebe

My room had no windows, which was offputing

Self

10/10

Exceptional

05 Apr 2026

Caitlin

Perfect central spot, would be great on summer because of the pool.

Family

6/10

Pleasant

03 Apr 2026

Sarah

The location and staff were fantastic. I feel the nightly price was way too high for the very basic amenities and not extremely clean room. There is a $14.99 daily fee that they don’t tell you about unless you scan the QR code that is behind the keys in the envelope they give you at check in. It explains that the fee covers bottled water, coffee service, pool, as well as some discounts at area businesses. But, our room had no waters, the pool looked nice but it’s off season, the coffee is available in the lobby but they don’t tell out that. I did ask about it, especially no water in the room and they waived the fee. But it’s something to be mindful of. Additionally, the AC is on some kind of timer, we lowered it so the room would be cool when we got back from being out, I woke up in the middle of the night sweating to the setting being at 85*. I lowered it again to 68* and when we woke up in the morning it was at 75*. When I first learned of unscripted, I was excited, seemed like a very cool spot, with kitschy vibes but they missed the mark or dropped their standards since opening.

Partner

10/10

Exceptional

20 Mar 2026

apryl

We stayed one night
Had kids with us and the place was great

10/10

Exceptional

16 Mar 2026

Scott

Pool was closed. Was not aware of that

Business

8/10

Excellent

14 Mar 2026

LauraAndress

Unscripted is a unique property in a good location. The room was quite small and had no windows. However it was clean and interesting in design.

8/10

Excellent

03 Mar 2026

Nydia

Doors had holes at the bottom that allowed the light to come in and probably critters (I didn’t see any). The outdoor deck was nice and sunny.

Partner

8/10

Excellent

02 Mar 2026

Kelley

Very close to the Durham Convention Center which is where our event was. Convenient to restaurants and shops. Quiet despite being amid the busiest part of downtown.

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

Donald J

Clean, quiet room with comfortable bed. Very good location to shops and Carolina Theater. Multiple up charges were a shocker, especially the $25 parking fee when staying there.

4/10

Poor

01 Mar 2026

Tanya

We did not have an excellent stay.
I was not able to speak to a person when we left this morning, as the desk was unattended.

1) malfunctioning fire alarm caused evacuation Saturday. No big deal, things happen. We left and met friends for lunch. However nothing was communicated to us on our return about the cause/result.

2) warning posters on the entrances that the fire system was not working properly - on which something was meant to be circled, but wasn’t. Again, no communication from staff. Our rest Saturday evening was very uneasy.

3) another fire alarm Sunday at 8:30 am. This one was cut off abruptly, so we didn’t evacuate. However, we were not planning to be awake that early and were unable to relax.

4) We were told it was $25/day for parking at check in, which should have been communicated sooner. But whatever. It is what it is.
However, there was a street festival on Saturday that made it impossible for me to return to the parking garage. So I parked three blocks away on the street, despite paying for hotel parking.

5) the breakfast choices offered in the studio were overpriced for what they were offering. We ordered delivery from Panera instead, and for the same $25 it would have cost for two breakfasts at the studio we had two breakfasts, drinks, delivery fee, and tip.

6) posters everywhere indicated entertainment Friday and Saturday night. We saw none of it.

The room was comfortable; we loved the walkable area. But there are other choices nearby.

Partner

8/10

Excellent

23 Feb 2026

Asia A

Great location downtown with easy access to most of the city and amazing restaurants. Clean and quiet. Staff was friendly, welcoming and helpful

Self

10/10

Exceptional

19 Feb 2026

Christy

Loved how centrally located this hotel is, loved acted to the parking garage without having to take an elevator, loved it in general. Thanks!

Partner

2/10

Poor

19 Feb 2026

Tamara

issues with the tv 2 of the 3 days; bar staff was not pleasant and very unaccommodating. had to request more towels as there were only 2 in the room. the mini split was very hard to keep at a moderate temp, either too cold or too hot. was not pleased with the property. i felt for a hyatt it was not up to expectations

Family

10/10

Exceptional

19 Feb 2026

Madeline

Clean room, friendly and helpful staff, central location to everything, great decor! We thoroughly enjoyed our stay!

10/10

Exceptional

18 Feb 2026

Donald

Staff, clean room and convenient location

Partner

8/10

Excellent

17 Feb 2026

Sean

Friendly staff

Business_and_leisure Family

8/10

Excellent

16 Feb 2026

Stephen

Always a nice place to stay in Durham

Self

8/10

Excellent

12 Feb 2026

Clifford

Room was clean. The mattress was too soft and the pillows were too large, this gave us neck issues. There was no Microwave.

Partner

4/10

Poor

06 Feb 2026

Vonshinta

This hotel kept my deposit and also charge me for breakfast that was supposed to be free. I have my receipts

6/10

Pleasant

05 Feb 2026

Vonshinta

They charge my room for breakfast and it said free breakfast on booking.

6/10

Pleasant

28 Jan 2026

Dane

Its a very quirky hotel. The interior room is tiny and didn't have a window. So I got upsold a room with a window it was still small but its only accessed via outdoor walkway which stinks when it is only 20 degrees outside. Checkin also took forever since their card reader wasn't working. Last there's a loud train at midnight and dumpster pickup at 4a.

10/10

Exceptional

23 Jan 2026

Phillip

Great place

10/10

Exceptional

22 Jan 2026

Dean

Fun

10/10

Exceptional

21 Jan 2026

Elizabeth

Super comfortable beds. Great staff and parking.

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

Brennan

Windowless room. Weird.

10/10

Exceptional

10 Jan 2026

William

Nice clean room, beautiful view over the pool and city center, staff was friendly, and it was centrally located to plenty of good restaurants, shopping, and the Carolina Theatre. Will definitely stay again!

Partner

4/10

Poor

10 Jan 2026

Inga

Staff was great. But no hot water on my second day, also the room was damp because of the ventilation. Not enough towels either.

Business Partner

6/10

Pleasant

08 Jan 2026

Paul

Great location and cool building from the outside, but inside it feels cold and deserted. Room is the antithesis of cozy- high ceilings and poor lighting. Also hard to adjust temperature. Would not stay there again.

Self

10/10

Exceptional

07 Jan 2026

Kristine

Everything was absolutely wonderful .. front desk young man upon arrival was very very helpful! He is a great person and deserves to be recognized as a wonderful lead for customer service and I’m so sorry I can’t remember his name but he was absolutely lovely

10/10

Exceptional

02 Jan 2026

David

Easy parking though if you have a large SUV, it might be a tight fit. Great location to several eating options and DPAC. Quirky motel style hotel. We stayed on the pool floor and it was Igloo season and music was playing. Staff was friendly and helpful. The beds were comfortable as were the pillows, we slept well. We’d definitely stay there again.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Jeffery

Everything was great. Everything was in walking distance. I didn’t have to move my car.

10/10

Exceptional

29 Dec 2025

Andrew

Love the location of the hotel, and the availability of parking and walkable amenities

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Ben

The door lock was broken and they issued us a new room. They also upgraded us for free because of availability. Staff were very friendly and helpful.

Leisure

10/10

Exceptional

22 Dec 2025

Paul

We stay here at least annually and always will.

Leisure Family

8/10

Excellent

14 Dec 2025

Elizabeth

Location is great, right in the middle of downtown. The rooftop bar with \"igloos\" is great. Very nice staff.

8/10

Excellent

29 Nov 2025

Kimberly

Pleasant staff but not overly friendly. Room was spacious and clean. Pool area was cute. Hate paying to park but expected expense as we were downtown. Great location / lots of walkable fun things to do and see.

Leisure Family

6/10

Pleasant

23 Nov 2025

Craig

The staff was courteous though the chicken progress was fairly long as they were distracted by some issues with another guests room.

Our room was extremely small, much smaller than the other three rooms people in our group had but it was adequate. It could have been cleaner, there was still trash on the floor from the previous guests but overall it was comfortable.

Love the location, lots of things within walking distance

6/10

Pleasant

22 Nov 2025

Gary

While the staff didn’t create the problem, their excuses did! Came to property @ 2:40. Front desk, which was (1) person with a laptop😂 Was told check-in was not until 3:00. Came back @ 3:10 and there were an abundance of people in line. At that time the only excuse was that they had a busy day before & the rooms were still being cleaned. I was 4th that was finally checked in, which was at 4:30. The apparent reason for the delay was that the employees that performed the room cleaning were not @ work as US Border Control had been in the Raleigh/Durham area. Tell the truth and not give BS excuses... no one there to clean the rooms! Guests were given a free pass for breakfast the next morning. Came the next morning and there was (1) person in breakfast area working and (3) others guests in the area. Stood @ counter and FINALLY the manager of the hotel came and took our order. We were given our drinks and we proceeded to a table. After 30 minutes I asked where was our food. Deer in headlights response…you ordered what? Explained and after another 10 minutes later received our food which was (2) breakfast sandwiches. Before leaving asked for final bill as I had checked out before breakfast. The breakfast was charged to my bill. Told the front desk that it should have been at no charge & charges were taken off. Cool place, but staff…NOT!

4/10

Poor

21 Nov 2025

Nevil

Not really a hotel so much as a glorified Airbnb with a bar
Plenty of people grouped regularly in the lobby at 5 pm waiting for a 3pm check in
Watch out for additional “resort” and “destination” fees on check out

Business Self

6/10

Pleasant

21 Nov 2025

Terry

Wait,wait, wait for everything

Partner

10/10

Exceptional

17 Nov 2025

isaiah

Nice

6/10

Pleasant

12 Nov 2025

Claudine

The hotel has a really unconventional setup, rooms either don't have windows, or halfwalls with the door (very much like motels) and its quite noise so your options are not really great.

6/10

Pleasant

08 Nov 2025

Lisa

Great location and lots of restaurants and activities nearby. However, I had booked a king room a couple of months ago, but when we checked in, I was told they were sold out and so they offered a queen room with no other options. We still had to pay $25 for parking and he offered a drink to make up for it. Then, there was only a partial roll of toilet paper in the room and didn’t realize this until settled in and refrigerator wasn’t plugged in so we had to plug it in and wait for it to cool but had cold drinks we needed to put in it. We could have called and had them deal with it and bring more supplies, but when you are paying over$300/night you expect the room to be ready and functional.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Janice

Staff was nice, room was large and very clean, location was excellent

Business Self

6/10

Pleasant

02 Nov 2025

christopher

The rooms were ok. Nothing great. The outside of the rooms really looks run down. The staff was not very helpful. They gave us a list of restaurants in the area on the day we left. There is no breakfast at all. One coffee pot. So no decafee coffee. No juice. No nothing. Holiday in. Is a better hotel. I would stay at any hotel besides this one.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Robert

Great location for attending shows at Carolina Theater. Safe area with lots of dining/drinking options.

Partner

2/10

Poor

27 Oct 2025

ebony

Dirty linen. I had to move rooms. Very unfortunate.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2025

Craig

Great Spot

Business_and_leisure Family

2/10

Poor

24 Oct 2025

Elgin

Just not Happy with this Motel … all room doors are on the outside of the room … we have been locked out 3 times … leaving us stuck out side in the cold Becky’s the room key dose not work … this has been a nightmare

Leisure Family

6/10

Pleasant

20 Oct 2025

Samantha

Clean room. Not a lot of service or amenities that I expected from a Hyatt hotel. If you’re looking for a clean well located place to rest your head - this will work.

Central location is great but if you are worried about noise this isn’t the place to stay.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

SHANIKA

I stayed at Unscripted Durham for one night while in town for the Chris Brown concert. Overall, it was a clean, comfortable and simple stay. The location is definitely a plus. It’s within walking distance to restaurants and coffee shops, which made it really convenient.

Parking is $25 per night, but you do get unlimited in-and-out access, so that was nice. The room itself was pretty basic but did exactly what it needed to do for a short stay. Nothing overly fancy, but comfortable and clean.

Would I stay here again? Yes, especially for a quick trip or concert weekend.

Leisure Self

4/10

Poor

19 Oct 2025

mark

Pretty basic Motel level property

As long as you don't expect anything more than what you would find at a mid-range motel-it's fine. Very basic rooms, somewhat noisy, nothing to write home about.

Partner

4/10

Poor

19 Oct 2025

mark

All the charm of a mid-level motel

Unfortunately the choice of hotels in Durham is pretty terrible. The Unscripted is basically at the level of a mid-range motel. Very basic and uninspiring. As long as all you are looking for is just a clean motel room-it's fine. If you want something more luxurious (as we did) then it's a disappointment.

Partner

2/10

Poor

17 Oct 2025

Kay

When we arrived, we were told one of the rooms we booked was not available and they have no backups available for us because they well oversold. I had a reservation for 2 rooms, both with 2 queens to accommodate 7 guests but they had nothing else available except for a single queen- accessibility room and they might be able to add a cot but it would be against fire code. We opted for the full refund. I don’t think I will be booking through Expedia or Hyatt again anytime soon

Leisure Friends

6/10

Pleasant

05 Oct 2025

Kathleen

Great staff and location, but the hotel's age is showing. Renovations are needed to eliminate dampness and odor.

Self

8/10

Excellent

03 Oct 2025

Tim

Cool hotel, great thai restaurant around the corner. I wouldn't waste my time to visit Durham unless I had to go.

Business

6/10

Pleasant

01 Oct 2025

Roxanne

Very poor service and amenities. Plus too “modern” without comfort.

Leisure Partner

8/10

Excellent

01 Oct 2025

Glenn

Our room (201) was comfortable, clean and had nice natural lighting. The spacious bathroom and products were much appreciated. The hotel lobby could use a refresh as it didn’t match the light and brightness of the room. The garage could use a serious power wash and a repaint but it was explained to us that the garage was a separate operator from the hotel. The hotel’s central location can’t be beat.

Leisure Pet

10/10

Exceptional

28 Sep 2025

William

Great for walking to downtown shows.

Leisure Self

10/10

Exceptional

28 Sep 2025

Jen

Awesome location. Very cool atmosphere. We were there for an art event and it was loud in the area. If you are looking for a quiet stay - this is not it. But if you are looking for a fun, upbeat atmosphere - book it now!!

Business Family

10/10

Exceptional

15 Sep 2025

Dean

Very nice receptionist staff

10/10

Exceptional

14 Sep 2025

Catherine

Great

6/10