Name: Reina Petronila Hotel
Address: Av. Alcalde Sainz De Varanda, 2, Zaragoza, 50009, ES

8/10

Excellent

23 Jul 2026

ian

Lovely room and bed which was very comfortable and clean. The 23€ for parking is a little expensive with most hotels wherever you go charging 10-15 per night/day for parking.
We were quoted 15€ per person to use the spa so went for a look. We had stayed here previously and were not charged to use the pool etc and at that time (possibly 5 or 6 years ago) we thought it was a little rundown and slightly dirty. This time it is pretty much completely run down and dirty. The same wooden floors are not even a 3 star standard never mind 5 star. The rim of the pool needs scrubbing and bleaching.
Overall a little disappointing stay considering it’s supposed to be a five star hotel.

10/10

Exceptional

14 Jul 2026

John

Second time staying here, great location for central Zaragoza and plenty of good local restaurants and bars within walking distance. Lovely big rooms. Staff always friendly and helpful.

Friends

8/10

Excellent

11 Jul 2026

Lynn

Finding the hotel carpark proved impossible, but the one under the hotel, accessed from the hotel entrance was fine, if confusingly huge. The ultra contemporary facilities were annoying. Having the bathroom open to the bedroom means the entire room is illuminating, when someone uses the bathroom area. The electric automatic blinds were damaged and let in light. The the smart remote for the TV didn’t work, but there were English speaking channels available. Public area not particularly comfortable, no atmosphere really. Style over substance is my overall experience. Not terrible, just not great.

Partner

10/10

Exceptional

23 Jun 2026

Lusant

Great parking and cafe, team was very helpful 👍

Partner

8/10

Excellent

20 May 2026

Martin

Just one thash bin, and in bathroom.
Fould some loose hair near toilet.

10/10

Exceptional

10 May 2026

Hector

.

4/10

Poor

23 Apr 2026

DAVID

AC was terrible check-in was confusing with parking round up out in the park out on the street no signage very hard to understand for someone who doesn’t drive in Spain every day no coffee in the room had to go downstairs making it yourself

8/10

Excellent

05 Apr 2026

Samir

Very good hotel but missing 2 basic things for a 5* hotel: no free bottled water in the rooms and no WiFi

Family_with_children

10/10

Exceptional

16 Sep 2025

David

It was a lovely room with loads of space, very comfortable bed. I got room service which came quite quickly and it was very good. Breakfast was amazing - so much choice. Great quality too. 😀

Leisure Self

10/10

Exceptional

01 Sep 2025

Dalton

Excellent

Its great place, perhaps the best in Zaragoza

Business

10/10

Exceptional

11 Jul 2025

Andres

great location, very friendly staff, beautiful, modern and comfortable rooms, delicious breakfast...loved our stay!! Thanks so much

Business_and_leisure Family

10/10

Exceptional

16 Jun 2025

Yan

Nice hotel. Good breakfast. Only complaint was that the bacon was undercooked from an American perspective.

Business

6/10

Pleasant

10 Jun 2025

Justin

I can't fault the room, it was really excellent and good value for the price. But the rest of the hotel is a real muddle.

It is not possible to find the parking, you have to park on the street and walk into reception. They will give you a laminated page of instructions - obviously this happens many times every day - but even with these it is difficult to find.

There is no food or room service before 8.30pm so you have to hang around, hungry. The pool is ok, nice temperature and views, but it is showing its age and only open 9 to 9.

Decent hotel but not even close to 5 Star.

Business Self

10/10

Exceptional

06 Jun 2025

Kjeld

We had a lovely 2-night stay. Had a lunch at Descorche which was excellent.

Leisure Partner

10/10

Exceptional

26 Apr 2025

LINDA

A proper 5 ☆ hotel

The hotel is very comfortable and clean. The enormous bath towels were very welcome as was the dressing gown for after showering. Once I worked out how to use the very large rainforest shower, the water was just the right temperature and not too fierce. The underground parking is spacious and secure and the cost was included in the room price a nice surprise. I didn't have breakfast because at 20€ I thought it a bit pricey. Having said that, I
would recommend the hotel and would stay there again when in Zaragoza without hesitation.

Partner

10/10

Exceptional

24 Oct 2024

Ryan

Very nice clean hotel

10/10

Exceptional

14 Oct 2024

Paul

Secure undeground parking is excellent

Leisure Partner

10/10

Exceptional

05 Jul 2024

Michele

Great hotel option

The hotel was clean and the breakfast was well done. Made to order eggs. Fresh juice. It was a 35 minute walk to old Zaragoza, but it was an easy walk with fun shops along the way.

Partner

6/10

Pleasant

03 Jul 2024

Angeles

Servicio standard , basico , no es el servicio de un hotel 5 estrellas , , el bar solo abierto hasta las 23 hs y no habia 24 hs room service , no tuve asistencia con el equipaje a la llegada ni a la salida

Leisure Family

10/10

Exceptional

17 Jun 2024

Alejandro

aqedome

Leisure Family

6/10

Pleasant

25 May 2024

Alejandro

Definitely not a five star hotel. Not the cleanest.

10/10

Exceptional

20 Apr 2024

Michael

Fantastic from the concierge to the room
Breakfast is 5 star

Leisure

8/10

Excellent

27 Nov 2023

Luis

Great option in Zaragoza. Wonderful location, nice area, and the staff is friendly and always willing to please. One thing I would like though is for the gym to open earlier, as 9:00am is already work time.

Business Self

10/10

Exceptional

19 May 2023

Verified traveler

Excellent hotel in a very nice area of Zaragoza

Partner

10/10

Exceptional

26 Jul 2022

Jose

Hotel near University. Set up more for conventions and such. Limited things to do that you can walk to. The main attractions of the city and dining, etc are about a 15 minute drive away.

Leisure Partner

8/10

Excellent

19 Jun 2022

Rodney

Rooms very comfortable and modern. Staff on reception very helpful

Leisure Partner

4/10

Poor

15 Jun 2022

Yeol Eum

Very slow front desk…

Business Family

8/10

Excellent

20 May 2022

Pablo

Overall outstanding. Except for the pool area. Handle to get inside the pool was lose and unsteady. Jacuzzi was not warm enough to enjoy it and the wooden floor needs repair and replacements. Looks old and unkept

Leisure Family

10/10

Exceptional

05 Aug 2019

Verified traveler

Beautiful hotel and rooms. Very kind personnel. Close to downtown.

Business Self

8/10

Excellent

29 May 2019

Max Leo

Nice Hotel

Great Hotel, Customer Service, The AC was not the stronger item... We slept with open windows.... Nice breeze

Partner

8/10

Excellent

01 Apr 2019

Jon

Hotel nice, but poor restaurant service as it didn't serve until 8.30pm

4/10

Poor

02 Jan 2019

Verified traveler

the hotel was in the outskirts of the city center. it took about 20 minutes by cab to see the monuments and the tapas spots. the room itself was large and consisted of a separate closet area, living room and bedroom but there were water spots on cups, the bathroom (although large) was dark and the flooring was just slabs of marble laid down on the foundation, so if you weren't careful the tiles of the flooring moved :( my husband and I were just grateful it was just us and not the children. the staff in lobby was very kind but the restaurant staff was very irritable.

Partner

4/10

Poor

20 Dec 2018

Verified traveler

No coffee, poor mattress, the room had no decor. Could hear flush from other rooms

Leisure Family

10/10

Exceptional

07 Nov 2018

Andrew

I stay here every time I visit Zaragoza, at least once a year. Still very happy with the quality and service. Rooms are spacious with very comfortable beds. Location suits me perfectly although note it is outside the centre of the city. No complaints.

10/10

Exceptional

09 Oct 2018

Verified traveler

Great secure parking. Good location.

Great staff made our stay very easy and enjoyable. We loved Zaragoza.

6/10

Pleasant

22 Jul 2018

Verified traveler

Inconvenient location.

Impossible to work out parking entrance to the hotel. Requires much clearer signage

10/10

Exceptional

11 Jul 2018

Verified traveler

Beautiful, modern rooms

10/10

Exceptional

20 Jun 2018

Luis

Love it!

The hotel was simply amazing. We love our room, all the amenities, even use room service which was great. The breakfast was also phenomenal and great and helpful staff when we asked for local information during our trip

Partner

6/10

Pleasant

10 Apr 2018

Alan

A chic busy business hotel.

This hotel prides itself in its chic design. The crossover point is when chic design eclipses usefulness and comfort. I believe this hotel crosses that line. Loads of bits and bobs to give a high class feel, but you do something pretty basic like visit the loo ... you find the cheapest and thinest toilet paper imaginable!!

Partner

8/10

Excellent

17 Feb 2018

Andrew

Always my preferred hotel in Zaragoza. Friendly, modern and great location. Rooms starting to need a little more maintenance but everything still in good condition. I'm sure I'll be back again in 2018

4/10

Poor

10 Sep 2017

B

Underwhelmed

Had to change room as blind stopped working. This is the the fourth time we have stayed and the rooms are now becoming tired and shabby plus side.... the beds are very comfortable. Breakfast disappointing didn't replenish items that had been used up. Now have a coffee machine which is ok but the tea is terrible cold and for an international hotel it is poor not put a sign out to tell you which tea is which Staff surly and miserable would be nice to have service with a smile.

8/10

Excellent

28 Apr 2017

Jordi

Great hotel with horrible Wi-Fi

Horrible Wi-Fi signal, not fitted for business

8/10

Excellent

24 Jul 2016

Verified traveler

Great hotel but did not like location...

The hotel is a very large hotel right by a big mall with restaurants and movie theaters. We were not into shopping and had very little time for it. We wanted to visit the Old Town and walk through the cobbled streets. Although the hotel is a great selection it might be too far from the Old Town if you want to walk around. It is in a rather industrial/residential location that does not offer any attraction nearby.

Family

8/10

Excellent

09 Jul 2016

Verified traveler

convenient to my area.

Nce rooms and staff. Disappointed when staff ignored guests that were not a part of a political election life event. They treat it us like we were not paying guests, At 11:00pm, there was no room service or a bar/lounge to go to.

10/10

Exceptional

08 Jul 2016

Jonathan

Good business hotel. Employees are excellent

Enjoyed it. Would return.

8/10

Excellent

30 Jun 2016

Ashley S

Best hotel in the city

Best hotel in the city. Perfect location and upscale yet comfortable property

10/10

Exceptional

30 Jun 2016

Verified traveler

I stayed at the hotel for 4 nights as a part of a business trip. It's only a 10 minute tram ride from downtown, and is most definitely the most modern hotel in Zaragoza.

The hotel staff was lovely and attentive (there weren't too many guests while I was there in late-June) while the shopping, restaurants, and easy transport options nearby was ideal.

Only downside is that it's a short distance away from the main attractions in Zaragoza, but I wasn't fussed at all by the 10 minute tram ride to the main Basilica (and only about a 5 minute tram ride to downtown)

10/10

Exceptional

14 Apr 2016

Andrew

Very modern in design. Very large rooms. Extremely comfortable stay.

Family

10/10

Exceptional

28 Mar 2016

Ian

Excellent Modern Hotel

Enjoyed my stay here. Very nice modern \"designer\" room, spacious and comfortable. Breakfast was very good as was the dinner in the Cafe, very good value for €20 for three courses with wine. The top floor jacuzzi and small pool are very nice. I had the slight feeling of Marie Celeste when I was there - it was a Sunday night - with few other visible guests (may also reflect quietness of hotel). Location is in a suburban residential neighbourhood but hotel is part of a complex next to cinemas and shops, which is quite handy. A bit of a way out from Zaragoza city centre but the helpful front desk staff eventually pointed me in the right direction of the tram stop 10 mins walk away. Slept well and would recommend it and stay again myself, especially as it was great value.

8/10

Excellent

02 Oct 2015

Verified traveler

Nice Selection and convenient location

Staff was great and breakfast was very nice. Rooms were comfortable and clean, but i would not consider it a 5-star facility. Still, no hesitation on recommending it. Mama's pizza around the corner was a great place for a causal dinner. Use the public parking lot behind the hotel. paid 6euros a night for parking vs. 20euro at the hotel (staff suggested this). Loved my trip to Andora!!

8/10

Excellent

09 Aug 2015

Verified traveler

A beautiful ending to a beautiful honeymoon

This was our last hotel to stay at during our visit to Spain for honeymoon. We enjoyed it very much and the weather was amazing. Hotel, rooms, location. We loved everything about it!

Partner

10/10

Exceptional

12 Nov 2014

Verified traveler

Great hotel next to shopping mall

My husband and I stayed in this hotel for a couple of nights while we visited family in Zaragoza.
The hotel's location is excellent as it is next to a big shopping mall with access to entertainment, food, shopping, and bus routes. We had rented a car so it was also convenient as the hotel has dedicated underground parking (Note: this was an extra cost). Although if you would rather be in the centre of town or near the 'old part' of Zaragoza, you should look at a different hotel.

The room itself has an interesting layout - the bathroom is integrated with the room a-la-open plan with sliding doors to use for privacy. The bathroom was very generous, the shower amazing.
The bed was comfortable and we had plenty of room to move around and organize ourselves.

Overall I recommend this hotel for all sorts of guests, families, friends, couples and business people.

8/10

Excellent

30 Oct 2014

Andrew

Designer hotel in nice neighbourhood.

Nice hotel. Not central, but nice neighbourhood and well located for my visit. Plenty of shops & restaurants nearby.

As with many modern hotels, the design of the rooms seemed to favour form over function.

Family

10/10

Exceptional

06 Jul 2014

Ramon Corona

Great hotel

Wonderful hotel and facilities, beautiful design in evrything inckuding cafeteria, bathrooms, etc. great location next to a luxurious mall and cinemas, cafeteria service and food is great, too

10/10

Exceptional

09 Jun 2014

Shrin

Great Business Hotel

Great for business. Amazing service. The neighborhood is away from the city center so there are a lot of families and not much to do or sightsee in free time. Restaurants are close. The gym facilities next door is wonderful.

8/10

Excellent

07 Jun 2014

James

Business Hotel in Zaragoza

I stayed at Reina Petronila for 5 nights while in Zaragoza on business. The hotel was very good. The only disappointment was the exercise facility.

10/10

Exceptional

25 May 2014

Drortho

Great!

Great room!
Great stay!
Had a wonderfull time,
Will return.

10/10

Exceptional

19 Mar 2014

Patricia

Fabulous food and service

Food was really excellent and reasonably priced in this boutique hotel. We had dinner bed and breakfast for less than 100 euros per person in a 5* hotel. Staff were also very helpful when I asked for some toiletries I had forgotten to bring.

10/10

Exceptional

24 Feb 2014

Mike

5* Is right!

Though slightly awkward to access, Due to the one way road system and parking. I parked in a little car park across the street rather than try and find my way to the car park around the one way system. A problem I have encountered in Zaragoza before! My only -ve was that the WiFi was poor in my room on the end of the 9th floor. I had a good breakfast, they cook to order as well as the well supplied buffet. Bar service was attentive and the food I eat there good, fair price too.

10/10

Exceptional

26 Sep 2012

Antony

BRILLIANT HOTEL

Form and function under one roof .

The hotel is aesthetically appealing , very modern and attractive to the eye .

Amazing room , we were on 7th floor , with all electric blinds and a glass walled bathroom , and glass sinks in the huge bedroom .

Ultra modern and fantastic value .

parking was free and in a secure underground car park

Air con was silent even on full blast .

Zaragossa doesn't have much to offer in itself, but the stop over enroute to Valencia , was worthwhile just to stay at this hotel.

10/10

Exceptional

21 Jun 2026

Laura

Habitación amplia y muy limpia, la recepción del hotel está abierta toda la noche y en la zona había zonas para aparcar sin problema.

Partner

10/10

Exceptional

13 Jun 2026

PABLO

Bien situado y con magnífico aparcamiento.
Repetiremos.

Partner

10/10

Exceptional

11 Jun 2026

Guayente

Séjour fantastique, personnel très accueillant et professionnel.

Partner

10/10

Exceptional

08 Jun 2026

Rafael

La habitación limpia impecablemente. La atención del personal profesional y amable. El desayuno de máximo nivel

Pet

10/10

Exceptional

08 Jun 2026

Vera Lucia

Todo de acordo

8/10

Excellent

06 Jun 2026

Pilar

Elegí ese hotel porque tenia piscina, al llegar pr poder usarla tenías que pagar 15€. Publicita su piscina pero no su pago a parte. Pagar un hotel de 5 estrellas y tener que pagar aun más por utilizar sus servicios deberían de ser ilegal

10/10

Exceptional

29 Apr 2026

José Luis

Hotel moderno con buenas instalaciones

10/10

Exceptional

24 Apr 2026

Nadège

Le meilleur hôtel de Saragosse. Des équipements (mention spéciale pour la piscine et le spa) aux personnels, tout était là pour un séjour parfait. Merci pour l’accueil.

Family

8/10

Excellent

12 Apr 2026

Patricia

Chambre propre. Bon équipement.
Très bon petit déjeuner.

Partner

8/10

Excellent

27 Mar 2026

claudia

Colazione molto varia e qualità ottima.
La camera spaziosa e il letto molto comodo.
A mio parere il personale è cordiale ma quando ho chiesto info sulla città/servizi in zona non sono stati molto d’aiuto.

Self

10/10

Exceptional

13 Mar 2026

GUILLERMO

Habitación moderna , amplia y muy completa, con todos los servicios, me encantó que la tina está dentro del área de la ducha pero a un lado!
El buffet de desayuno súper bien!

Partner

10/10

Exceptional

03 Mar 2026

José Carlos

Todo perfecto. Limpio, habitación amplia y personal agradable

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Jean-Michel

L'ensemble correct, très bon petit déjeuner.

Self

10/10

Exceptional

13 Dec 2025

Antonio

Todo bien, pero que no dejen una botella de agua de cortesía que vale 60cents... en un 5* tela. Tampoco había chanclas de cortesía teniendo spa y el secador muy mal.

Business

10/10

Exceptional

20 Nov 2025

Marcelo

Hotel de excelente qualidade. Staff educado e atencioso. O quarto é muito confortável e grande.
O banho e cama ótimo. Café da manhã é excepcional.

Partner

10/10

Exceptional

15 Nov 2025

giuseppina

muy buen desayuno

Friends_and_family Friends

8/10

Excellent

09 Nov 2025

Minguez

Le parking était payant ce qui n'était pas indiqué

Partner

10/10

Exceptional

18 Oct 2025

Jose Antonio

Todo perfecto.

Leisure Friends

10/10

Exceptional

07 Oct 2025

Ismael

Excelente hotel

Buen hotel si se quiere visitar Zaragoza, aunque si es cierto que está un poco alejado del centro para ir andando.

Friends_and_family Friends

8/10

Excellent

11 Sep 2025

Niels

Gerne wieder

Nettes Personal, gute Dusche, Bett etwas laut. Wifi schlecht, Lage ist top, etwas außerhalb vom Zentrum. Parking sehr hell und große Plätze.
Gutes Hotel. Man könnte die Fenster von die Zimmer und das Schwimmbad mal reinigen!

Partner

6/10

Pleasant

22 Aug 2025

Florian

Basic Hotel

Hotel ist ok, aber mehr auch nicht. Alles ist ein wenig in die Jahre gekommen, ansonsten sind die Zimmer aber geräumig und ansprechend. Die Umgebung bietet alles was man braucht, ins Zentrum der Stadt ist es jedoch recht weit.

Business

10/10

Exceptional

07 Aug 2025

Silvia

Todo perfecto, merecen las cinco estrellas.

Business_and_leisure Family

8/10

Excellent

27 Jul 2025

Yessenia

El alojamiento estuvo regular puesto que las instalaciones ya están un poco deterioradas , el personal bien , la piscina super sucia, no había espacios para esparcimiento para niños , NO es un hotel FAMILIA, negocios y parejas , ya que subí a la piscina con los niños y una pareja estaba intimando en el jacuzzi, FATAL.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Esther

buena estancia

Muy bien. Buena ubicación, tranquila y habitación comoda.

Friends_and_family Friends

8/10

Excellent

23 Jun 2025

Harald Edvard Ziel

I stayed at Hotel Reina Petronila in Zaragoza with a friend, and overall, we were satisfied with our stay. The hotel is pleasant and offers good service, but in my opinion, it feels more like a solid 4-star hotel rather than a true 5-star experience.

The breakfast, for example, was decent but didn’t stand out in any way—it lacked the variety or quality you might expect at a higher-end establishment. The SPA apartment on the top floor could definitely use an upgrade, and the way the hotel manages access to the pool, gym, and sauna without providing towels to guests is something that needs improvement.

On the positive side, the staff were friendly and service-minded, and the cleaning was as expected. We got a good deal on our stay, so the value for money was acceptable. The location is a bit outside the city center and the historic old town, but public transportation is cheap and easily accessible, so this wasn’t an issue.

All in all, I might consider staying here again—especially if I can get a good rate—but I hope the hotel addresses some of the details that currently fall short of 5-star expectations.

Friends_and_family Friends

10/10

Exceptional

13 Jun 2025

Mario

Agradable

Business

10/10

Exceptional

09 Jun 2025

Diana Carolina

La puerta corrediza del baño no cerraba por completo, solo eso fue algo incómodo, todo lo demás bien

Business Partner

10/10

Exceptional

01 Jun 2025

Guillaume

Très grande chambre, propre et bien équipée. Espace aquatique et salle de sport très agréables. Service pro et agréable. Petit déjeuner sympa

Partner

4/10

Poor

25 May 2025

Verified traveler

Nos ha parecido que es un hotel que está sobrevalorado. Para lo que realmente es.

Friends_and_family Family

10/10

Exceptional

12 May 2025

Joaquín

Hh

Leisure Partner

8/10

Excellent

12 May 2025

Carlos

Había una cola enorme en el check in con dos personas atendiendo y cada persona tardaba entre 10 y 15 minutos en hacer el check in para una habitación. Estuve esperando más de media hora para hacer check in.
El resto perfecto como siempre

Partner

10/10

Exceptional

15 Nov 2024

Daniel Robles

Muy buena aunque lejos del centro

Leisure

2/10

Poor

15 Oct 2024

Hernan

Fue terrible mi noche, porque se fue la luz en el cuarto como a las 24 horas de la noche y solo después de más de 2 horas me e we cambiándome de cuarto. Otra situación que se me presentó es que venden un hotel con Internet, pero la realidad es que no funciona, no pude conectarme nunca con el internet del hotel , lo que ocasionó demoras en mis reuniones de trabajo.

Partner

6/10

Pleasant

13 Oct 2024

Manuel G

Mediocre

Partner

8/10

Excellent

26 Aug 2024

ELIA

Camera super, anche la zona piscina molto bella e scenografica

Partner

8/10

Excellent

15 Aug 2024

David

Un peu loin du centre ville

Grand Hôtels en un peu isolé, proche du stade de foot.
Petit déjeuner correct.
Piscine au dernier étage, dans une salle fermée où il faut très chaud, spa HS.
Pas de wifi dans notre chambre, parking sous l'hôtel 23 euros la nuit.

Partner

10/10

Exceptional

11 Aug 2024

Robert

Une belle adresse

Un hôtel très agréable et luxueux
Le personnel est toujours disponible et serviable

Partner

8/10

Excellent

31 Jul 2024

MIGUEL

El hotel es 5 estrellas pero no hay personal en la parte de la alberca, además que la ducha de esta zona no funciona. Las habitaciones son un lujo le doy un 10/10. Personal de recepción amable.

Leisure Partner

10/10

Exceptional

08 Jul 2024

PABLO

Todo perfecto

Leisure Partner

10/10

Exceptional

05 Jul 2024

Bouchra

Ik kan alleen maar positief zijn over dit hotel. Een aanrader!
Het centrum is wel iets verder weg, maar is met de bus/ tram makkkelijk te bereiken.
De parkeergarage is onder het hotel en de kamer is direct toegankelijk met de lift vanuit de garage. Ruime en overzichtelijke parkeergarage.

Leisure