Name: Kastens Hotel Luisenhof
Address: Luisenstrasse, 1-3, Hanover, 30159, DE

10/10

Exceptional

30 Apr 2026

kristian

Best hotel in Hannover and one of best in Germany! Amazing staff and great schnitzel

10/10

Exceptional

27 Mar 2026

Robert

Avoid the basic single room at all costs. I upgraded two levels, it was not expensive and definitely worth it

Self

10/10

Exceptional

01 Feb 2026

Sharon

Immaculate room, quiet, fantastic bar.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Steve

Great stay as usual !

10/10

Exceptional

13 Dec 2025

Andrew

Staff are friendly and helpful

Leisure Partner

10/10

Exceptional

05 Oct 2025

Gilbert

Great hotel just a few minutes walk from the Hannover train station. Excellent staff. Large room. Comfortable bed, but miserable pillows. Close to a lot of restaurants, cafes, and shopping. Many attractions a short walk from the central location of the hotel. Would definitely recommend. Thanks to Julyana (spelling?) for her care and great advice on local coffee spots. Appreciate

Partner

10/10

Exceptional

05 Oct 2025

Noor

We love it

Leisure

10/10

Exceptional

28 Sep 2025

Barbara

Very accommodating

Friends_and_family Family

8/10

Excellent

25 Sep 2025

Timothy

Nice staff

Business_and_leisure Self

10/10

Exceptional

14 Aug 2025

Stephen

Beautiful, traditional hotel conveniently located in the center of Hanover

10/10

Exceptional

31 Jul 2025

Vincent

Nice

8/10

Excellent

29 Jun 2025

SUSAN

Very convenient for our visit. Staff is nice and room was fine. Don’t like the half duvets but this is apparent common in Germany. The reason it gets 4 instead of 5 stars isn’t really their fault. There were loud concerts and a parade during our stay that our room just reverberated from the noise. Impossible to nap. Luckily it ended after we retuned from dinner. We had dinner one night @Marys. Not bad but certainly not excellent by nyc standards. But close to nyc prices. The breakfast was good and we had a lovely server named Gabby. Good luck in your studies!

Leisure Partner

10/10

Exceptional

17 Jun 2025

Chris

The hotel staff were professional, friendly and helpful (a rare combination in Germany). They were prepared for my arrival and gave me an upgrade - with a smile! I will definitely come again.

10/10

Exceptional

27 Mar 2025

Darrell

Fantastic hotel and a great location

Business

4/10

Poor

22 Mar 2025

Matt

Overpriced and rude check in staff member

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged.

Rest of the staff was nice, especially bartender and waitresses at breakfast.

It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.

Friends_and_family Friends

10/10

Exceptional

29 Dec 2024

George

Perfect

Wonderful hotel right in city center. Thank you, Sasha, for the hospitality and kindness!

Business Family

10/10

Exceptional

17 Dec 2024

Linda

I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere

Leisure Family

10/10

Exceptional

11 Nov 2024

Cameron

Great experience and excellent atmosphere and fitness room.

10/10

Exceptional

07 Oct 2024

Liliana

Fabulous 3 days in Hannover

This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.

Friends_and_family Friends

10/10

Exceptional

02 Oct 2024

Sean

10/10 service and hotel, would recommend highly and look forward to staying again.

Business

10/10

Exceptional

27 Aug 2024

Daniel

Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.

Leisure Partner

8/10

Excellent

29 Jul 2024

Jeffrey

First one night it rained all night and the rain falling on the window sill was like a machine gun rattling all night I would have to think twice about Re visiting as I want a good nights sleep the other 2 nights when it wasn’t raining it was excellent
Secondly the price of breakfast was exorbitant not we expected if we stay with you again I will be having breakfast at a cafe in the city of all the breakfasts we had in Sweden Norway and Switzerland your breakfast was by far the most expensive

Leisure Partner

10/10

Exceptional

13 Jul 2024

Hans-Linhard

Great property with excellent amenities

Leisure Friends

10/10

Exceptional

10 Apr 2024

Kornelia

Excellent

Leisure Self

6/10

Pleasant

09 Mar 2024

Ka Man

The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.

Business

10/10

Exceptional

27 Feb 2024

Meshal

JUST perfect

Leisure Family

10/10

Exceptional

04 Nov 2023

John

Roger

Sweet little hotel, convenient to the HBF

Partner

8/10

Excellent

23 May 2023

Gabriele

Good location. Hotel staff were pleasant and room was okay.

Business

8/10

Excellent

02 Sep 2022

Kenan

Overall was great experience. Convenient location.

10/10

Exceptional

27 Aug 2022

Justin

Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.

Leisure Partner

10/10

Exceptional

22 Jul 2022

Ted

Superb hotel close to train station and old town.

Leisure Partner

10/10

Exceptional

15 Jul 2022

william

Elegant and Friendly

Traveling from Amsterdam to Berlin, I had to make an overnight stay in Hannover, and I feared not being close to the train station so I chose Kastens Hotel Luisenhof. Great choice. Not only was it close to the train station, but I enjoyed the area. Lots of restaurant choices and window shopping. I wish I could have stayed longer. Next time! The staff was very friendly and inviting and spoke English (I apologize for speaking little to NO German. I knew 'bitte' and 'dankeschon'--I hope they appreciated it). My room did not overlook the street, which I didn't mind incase there was lots of street activity. My room/bath was spacious (for one person), and the bed, though slightly larger than a twin, was comfortable. I slept well. I looked, but did not ever find an ice maker. Bummer. Overall, a very pleasant stay!

Self

10/10

Exceptional

01 Jul 2022

issa

It is nice place ner the center

Friends_and_family Family

10/10

Exceptional

28 Dec 2021

William

Travel to hannover germany

Cleanliness was wonderful
Room are spacious
Very good welcome at the reception

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

Aryeh

Extraordinary

Many times, when reviewing hotels, the total score is 5/5 despite some minor discomforts, to which, sometimes, only a frequent traveler some as myself would notice. I must say that this hotel exceeded all my expectations. The almost too kind staff, the cozy lobby, the spacious and well-designed deluxe room, the spotless cleanliness, the great amenities, everything was simply remarkable!

Business

10/10

Exceptional

18 Aug 2020

Sara

Beautiful hotel, great service, modern room.
We got the spa (steam room, dry sauna, showers) to ourselves. No one else was there, which is an extraordinary luxury at the time of COVID.
Location can't be more central.
Hannover Hauptbahnhof, unlike most big German cities (Berlin, Munich, Frankfurt, etc), is a lively, popular place for locals to hang out, get a drink, shop, etc. The hotel is only a few hundred meters away.
We enjoyed the breakfast buffet every morning.
All in all a great stay.

Leisure

10/10

Exceptional

19 Mar 2020

Tim&Laura

Excellent proximity to restaurants, entertainment & shopping. Friendly, attentive staff.

Business_and_leisure Partner

10/10

Exceptional

09 Mar 2020

Laura&Tim

Excellent location to walk to old city district including theatre, restaurants, shopping and entertainment. The 5 star hotel provides everything you need for a relaxing, comfortable stay.

Business Partner

10/10

Exceptional

29 Feb 2020

Ulf

Unusually good hotel

Located less than 300 m from the Central Station and 200 m from the Kröpcke square this hotel has an almost perfect location. The hotel is old (1856) with some parts still in the old charming style, but with rooms renovated in modern style. I had a \"superior room\" which was large (25 m2) and equipped with everything I needed, such as writing desk, minibar and a large bathroom. Quiet and with functioning AC also in winter (which is unusual). The hotel's Mary restaurant is of gourmet type.

Business

6/10

Pleasant

19 Feb 2020

Verified traveler

I expected more

Checkin was very nice and staff was friendly and professional. However, I was quite underwhelmed that the room was not really spacious: The bathroom door opened against the toilet and the bathroom felt rather cramped. Walking out of the bathroom I had to be careful not to walk into the TV which overlapped with the door frame. There was construction work going on on my floor as well. At one point in the evening the cleaner walked into my room unannounced and found me perplexed in my bathrobe - the only thing she said was that they wanted to check if everything was alright?! At 7pm... I heard them do it at the next room as well. Because here comes the part that really annoyed me: The walls were paper thin. I was forced to not only hear full conversations from the neighbouring room but also their really loud intercourse throughout the night. Other annoyances: Use of sauna only against an extra charge and very expensive breakfast option only. Given the great rating and price I really expected more - but to stay fair likely there are also more beautiful rooms available for a higher price.

Business

10/10

Exceptional

28 Dec 2019

Verified traveler

always excellent, room was a little small, but acceptable.

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

YK

A discovery! Wonderful hotel, original in Al it's details. In the heart of the city. No1 in the city!

Friends_and_family Family

10/10

Exceptional

30 Oct 2019

Verified traveler

Fantastic

Great hotel. Great location. Wonderful staff.

Business Self

10/10

Exceptional

26 Oct 2019

Verified traveler

Upscale appointments. Wood closets. Fine wood furniture. Linens and towels high quality. Gourmet restaurant for fine dining. Staff could not be more helpful and friendly.

Only drawback for us was the multi shower head bath. Something more simple might be more comfortable. Others may have the opposite view of the shower...

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Michelle

Excellent Property - Affordable Luxury

Very fine hotel in an excellent and safe location - close to central train station, shopping, eateries, etc. Kind and helpful staff. I was in a renovated room - comfortable bed, modern bathroom with nice amenities, fridge, bathrobe, slippers and was quiet. My single room was small, but fine for just an overnight stay. Wished there had been a water kettle in room.Gourmet restaurant on site. parking available. Thought it was a very nice accomodation for the relatively low price I paid. Would definitely stay here again when in Hannover.

Self

8/10

Excellent

09 Aug 2019

Verified traveler

The hotel e verá good located in the Hannover centre,

Leisure Partner

10/10

Exceptional

31 Jul 2019

Tina

The food ay the restaurant is amazing and the calmness of the place I treasured.

Leisure Self

10/10

Exceptional

09 May 2019

Verified traveler

Beautiful rooms. Clean. Very comfortable. Very polite and helpful staff. Very good and comprehensive breakfast menu.

Business Self

10/10

Exceptional

20 Apr 2019

Matthew

Great location in center near main train station. Rooms have good sound proofing— quiet & restful hotel close to shopping and night life.

Friends_and_family Family

10/10

Exceptional

02 Mar 2019

Verified traveler

Very nice hotel, very central in Hannover plus walking distance to many shops

Business Friends

10/10

Exceptional

19 Dec 2018

Caren

Great Location Great Hotel

Beautiful and very comfortable Hotel, Great Location for shopping and Train Station

Partner

10/10

Exceptional

11 Dec 2018

Thomas

Great location, great comfort. Pricey breakfast.

Really nice hotel well situated.

Avoid extortionate breakfasts!

Friends

10/10

Exceptional

19 Nov 2018

Verified traveler

Beautiful hotel.....great location. Rooms were well proportioned and very clean

6/10

Pleasant

12 Nov 2018

Verified traveler

Unusually high toilet

While the property was beautiful, and the people working there were extremely helpful and nice, I had to give low marks for comfort due to the height of the toilet. I am 5'2\", and it was so difficult for me to use the high toilet in our bathroom. Since they did not ask us if we minded having a handicapped room, I have to assume that this was a standard toilet at the Luisenhof.

Partner

2/10

Poor

19 Oct 2018

Verified traveler

Poor hotel

Poor customer service, staff very unhelpful and inattentive to needs

10/10

Exceptional

20 Sep 2018

Verified traveler

Classy place.

It was lovely. We were doing a gentle overnight to go to the Opera next door. When we needed a kettle and an iron, they were brought very quickly. Beds were comfortable but I would’ve preferred a selection of pillow choices and a large double bed rather than two singles. Would stay here again, and remember gym kit.

Partner

10/10

Exceptional

22 Aug 2018

Peter

Top Notch

Have stayed at the Kastens a couple of times over recent years and it is always a pleasurable experience. The reception staff in particular are at the top of their game and are to be applauded for their high standards of hospitality to the guests. Breakfasts are magnificent, and again the catering staff are to be commended.

8/10

Excellent

08 Aug 2018

Andy

Our room was nice and clean, and was very quiet. The bed was very comfortable, too. We enjoyed having the mini-refrigerator and drinks as well. There was an electric kettle in the room, with coffee and tea available. The coffee was instant, but that is normal for Germany and it was fine. There are multiple coffee shops nearby with coffee and pastries. We had a junior suite, so there was a small living area, which gave us some space to relax aside from the bed. There was a rain shower with multiple side jets that was quite large, which was a nice touch. The toiletries provided were high-end (Chopard) and good sized (I brought my own, but my husband used them and liked them). The room was updated, but the rest of the hotel had much of the charm you would expect in a hotel of this age (the information provided stated 160 years old). The gym was a bit dated, so we only used it once, but we got plenty of exercise sightseeing on foot and using the hotel bikes we used (no charge). The hotel is in a great location - a block from the main train station and in the heart of all of the shopping and restaurants, and across from the opera house. Staff was friendly and attentive. We did not eat at the restaurant in the hotel, so I can’t comment on that. They were undergoing renovations during our stay, but it did not impact our stay. Most importantly, our air conditioning was nice and cold, and were were there for a terrible heat wave, so it was greatly appreciated. I recommend this hotel!

8/10

Excellent

19 Jun 2018

Verified traveler

the shower was very difficult to access for people who were not tall. the airconditioner did not cope with the heat

Partner

8/10

Excellent

19 Jun 2018

keren

Loved it

Very nice hotel kind of old fashion design
Great location so over all reconsidered

10/10

Exceptional

12 Jun 2018

Daniel

Great weather. Excellent central location to restaurants, train station, etc..

10/10

Exceptional

03 Jun 2018

Steve

Great hotel in a central location.

Everything was perfect, lovely clean and great staff.

10/10

Exceptional

17 Apr 2018

Verified traveler

Fabulous hotel. They should indicate that breakfast is not included in price tho. Only compliant. Fitness facility is good.

8/10

Excellent

10 Apr 2018

Verified traveler

Perfect for Town Centre

Everything about the hotel was good except that the air conditioning for the whole hotel was not working which made for an uncomfortably warm night

10/10

Exceptional

13 Mar 2018

ANANYA

Best Location

Great location. Good breakfast. Five star property.

10/10

Exceptional

28 Feb 2018

US-German

One week in Hannover

The Hotel is a 5* no question. The bathroom could be updated. No free parking possibility.

10/10

Exceptional

13 Feb 2018

Verified traveler

This hotel is my preferred hotel in Hannover. It is really very comfortable, modern and clean, in an excellent location, in a quiet street very near (2 mins walk) to the main railway station and all the shops. The opera house is within 3 minutes walk too. There is a well-equipped gym at the top and a good restaurant at the bottom. The hotel is at the higher end of the scale with regards to comfort and facilities, but it is not the best I have been to. This should not deter anyone, because it is really a very good hotel.
The points of criticism would be that I had only one pillow on my bed and there was no coffee/tea making facility in the room. This may have been due to the low room rate I signed up for and more upscale rooms may well have these. I suppose I could have called housekeeping for more pillows, but by the time I arrived for the night I simply could not be bothered to wait for the pillows to arrive.
It has also happened on two separate stays that the maid knocked on my room in the morning wanting to check whether she could clean my room. Nothing unusual here when no do-not-disturb card is left on the outer door handle, however she should have known that I was vacating the room that day (on both occasions) and so could easily clean after my departure and no need to disturb me before! Not a big point, but just says something about the professionalism and client service of the hotel. Normally the maids are supplied with the daily arrival and departure schedule.

10/10

Exceptional

05 Feb 2018

Jane

Short stay

It was a very pleasant experience, a calm and friendly atmosphere.

8/10

Excellent

02 Feb 2018

IMAD

it was a great place to stay in , location wise, value for money ,service...
recommend it for visitors

8/10

Excellent

01 Jan 2018

Verified traveler

Great Stay!

This hotel is one of the oldest and nicest in the city. Immediately greeted with someone to help with our bags and valeted the car (parking was key for our stay). The room has been updated, very spacious, and clean. Would stay here again!

Partner

10/10

Exceptional

19 Dec 2017

Timothy

Amazing place... best place I’ve stayed in Hanover

My only gripe is that the pillow is a bit too soft, but after living half my life in a hotel room it’s the least of any issue I’ve ever experienced. Great staff, great room, great location!

8/10

Excellent

17 Dec 2017

Klaus

Well worth a visit

Very friendly, nice breakfast

Partner

10/10

Exceptional

05 Dec 2017

Jan

Excellent Location

The Luisenhof is ideally located near to the railway station and once booked in the city centre is on the doorstep.
We were upgraded upon arrival and cannot find fault with this excellent hotel. Not only would I recommend the hotel, I intend to return.

6/10

Pleasant

17 Nov 2017

Verified traveler

Ok but not great

Room was nice. Breakfast pretty average and the service at breakfast was terrible. Bar staff friendly but the bar area is tiny unless you want to sit in the open lobby. Staff at reception were ok. Room service menu very limited although the food was good when it arrived. Good location right in the centre and close to Hauptbahnhof. Information in room was not good, for example I believe the hotel has a spa/gym but there was no information as to what facilities were there or how to find it. Overall definitely NOT a five star experience. I’ve had better stays in Hannover for a lot less money.

10/10

Exceptional

23 Oct 2017

Ladislav

Beautiful hotel in a great location

We picked the hotel because of the location (a few minutes walk to the railway station and all the shopping and restaurants) but there is so much more than that. The room was spacious with very comfortable beds and a mini bar and despite central location it was also very quiet.

Partner

10/10

Exceptional

02 Oct 2017

Donald

Very comfortable and relaxing hotel. Best hotel I stayed at during my multi-city trip in Germany. Friendly, courteous, and attentive staff. Quiet location just steps from Hauptbahnhof and Altstadt.

10/10

Exceptional

07 Sep 2017

john

good city centre hotel with style and panache

stay here each time I am in Hannover. Great restaurant and superb breakfasts in a stylish even old fashioned sense but this is a plus not a minus.

4/10

Poor

05 Aug 2017

Verified traveler

Not a 5 Star Hotel!

Reception staff was cold & no feeling of welcome. Room was old and bed was not comfortable. House keepers in the morning are way too loud talking & slamming doors in early hours. Will not stay here in future.

10/10

Exceptional

04 Jul 2017

Amanda

Great stay

What a wonderful town. Outstanding hotel and staff. We hope to stay again.

Partner

10/10

Exceptional

24 Jun 2017

rachel & alfie

Nice central hotel

Could not recommend this hotel enough, nothing was too much trouble. But when booking a double room, bear in mind that in Germany that is two single beds pushed together!

10/10

Exceptional

16 Jun 2017

Editha

Great location!

Lovely hotel right in the middle of the big shopping area of Hannover. It is literally steps away from the train station and the tourist info office is on the same block. Our room was clean, comfortable and our only small complaint was that the elevator only went to the 3rd floor. If you have a 4 th floor room you have to haul your luggage up a flight of stairs. So if they ask if you need help with your luggage, say yes! if you have a 4th floor room!

Partner

10/10

Exceptional

08 Jan 2017

Lambert

Great downtown luxury hotel.

Friendly luxury hotel in highend downtown shopping area; steps away from opera, bars, restaurants, train station, and subway connections.

10/10

Exceptional

20 Dec 2016

Colin

Perfect location and quality Hotel

After a 20 minute train journey from the airport this Hotel is a 200 metre walk through the Christmas Market. Despite being right in the centre of things it is in a lovely location and I have always had very quiet rooms. Staff are very pleasant and responsive.

10/10

Exceptional

13 Dec 2016

Verified traveler

Christmas Markets

We try and go every December for the Christmas Markets. We chose it because of it's ideal location, we wouldn't stay anywhere else now. It's a lovely hotel, very well run and so welcoming and friendly

10/10

Exceptional

21 Nov 2016

valveman

best hotel in Hannover

Always pleasant staff with good manners and excellent language skills. the hotel opens onto the best street in town and has a homely bar with a superb restaurant. Like the mixture of fine refurbished rooms but with an old world feel with certain pieces of furniture and quirky spacing (floor 3/4) a delight.

The breakfast and breakfast room is elegant, unhurried and quietly but efficiently staffed. My favourite hotel in Hannover.

10/10

Exceptional

24 Oct 2016

Jeffrey

Great value for the money.

The wifi worked ok, not that fast. The location of the hotel is perfect for shopping, dining, and a short walk to the train.

8/10

Excellent

20 Oct 2016

Verified traveler

Fantastic hotel with just the best service.

Super service and cleanliness. Only problem was that they didn't have a gym and the internet access was very bad.

8/10

Excellent

08 Oct 2016

gary

handy location

Great hotel.
Close to the train station, in centre of city.
Staff were great . Breakfast very good .
Free minibar ( OK, we know it is in the price of the room ) , but wish more places
Did this .
And checkout at 12 midday .
Would recommend .

10/10

Exceptional

09 Sep 2016

Verified traveler

Central and excellent links

The hotel had friendly helpful staff and was located in the heart of the city

8/10

Excellent

24 Jul 2016

Verified traveler

The location was very central. We were only staying one night because it was on our way traveling between other countries. Decor was somewhat dated. Size of room was large, WIFI/cellular service was fairly poor. Staff was cordial and helpful when we experienced an issue with the room.

10/10

Exceptional

17 Jun 2016

Mimi

Excellent

10/10

Exceptional

18 May 2016

Steph

Comfortable luxury in Hanniver

This is a very good hotel - large, well equipped room, comfortable bed, very pleasant staff, good breakfast. Excellent location near the central station.

10/10

Exceptional

06 Apr 2016

Veronica

Can't praise the hotel enough. Will be returning.

Family

8/10

Excellent

20 Dec 2015

Verified traveler

Very enjoyable stay

The hotel staff, facilities, food, ambience and location were absolutely excellent. Can highly recommend. Loved the view over the opera house. Will choose this hotel if visiting again.

Partner

10/10

Exceptional

15 Dec 2015

Verified traveler

Quiet Centrally Located Hotel

A nice quiet location central to Christmas markets and shops.
Very helpful staff

8/10

Excellent

26 Oct 2015

Peter

will definitely come back

It was very nice stay, thought too short for us. Nice rooms, nice location, nice service, What else do you want?

Partner

10/10

Exceptional

21 Oct 2015

Verified traveler

Kastens Hotel Luisenhof

Excellent centrally located hotel, close to main railway station and tourist information centre. The staff were all very helpful and pleasant. This hotel does deserve its 5 star rating.

Partner

8/10

Excellent

14 Oct 2015

Svitlana

Basic comfort

Convenient location, very helpful and friendly stuff. Basic comfort.

Partner

8/10

Excellent

09 Oct 2015

Verified traveler

I'm traveling a lot and tho hotel is good nice to get

10/10

Exceptional

25 Sep 2015

Diane

If ever in Hannover!

The oom was beautiful, spacious, so clean. The shower was the largest shower I have ever seen. Great water pressure. Great experience all round and fabulous value.

Partner