Name: Hotel Freiburg City Center by Leonardo Hotels
Address: Bismarckallee, 3, Freiburg, 79098, DE

10/10

Exceptional

16 Jul 2026

Mary

I visited Freiburg to explore the Altstadt (Old Town). This hotel’s location was exceptional. It was right next door to the main train station where I arrived on a train from Stuttgart via Karlsruhe. It was great to take a cool shower and relax in the air-conditioned hotel room after I arrived. I spent that evening and the next morning exploring the beautiful Altstadt that was a block away from the hotel. The buffet breakfast in the morning had everything I needed. The dining room was very clean and comfortable.

Self

8/10

Excellent

06 Jul 2026

Christian

gute Lage direkt am Bahnhof und der Innenstadt. Zimmer geräumig und sauber

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Daniel

This was a great hotel. It was quiet. Had great water pressure with a wand in the shower. The water tasted great. Convenient to the old part of the city and right next to the train station. There was a 24/7 grocery store next door. Would definitely stay here again.

Family

8/10

Excellent

29 Jun 2026

shelley

Very convenient location to the train and bus stations! Very good location

Self

6/10

Pleasant

21 Jun 2026

Helle

Iu

8/10

Excellent

08 Jun 2026

Christian

Die Auswahl der Speisen beim Frühstück hätten etwas umfangreicher sein können.

Self

8/10

Excellent

03 Jun 2026

julie

Conveniently located hotel right next door to the main station. Rooms were fine if a bit tired. No kettles in the rooms but hot water available in reception so you could make a drink.

Partner

10/10

Exceptional

31 May 2026

Isabelle

Sauberes grosses Zimmer. In Stadtnäheczu Fuss oder mit Strassenbahn super schnell erreichbar! Freundliches Personal und schnelles Check in und out!

Self

10/10

Exceptional

28 May 2026

Lucie

Très bel hôtel, situé à la gare. Petite chambre mais très propre. Personnel sympathique et aidant. Pour les vélos, on ne peut pas les monter dans la chambre mais endroit sécurisé l’autre côté des rails en montant dans les ascenseurs à l’extérieur. Édifice circulaire. Coût 1$ par jour.

6/10

Pleasant

25 May 2026

Jan

Leider war das Zimmer ziemlich verwohnt und roch nach Rauch.

Die Fenster sind schallisoliert, aber es gibt keine Klimaanlage.

Self

6/10

Pleasant

20 May 2026

Victoria

Hotel is right by the train station making it convenient for an overnight stay. Rooms are okay. On arrival staff member at reception was incredibly rude, we asked to store our cases as we were too early for check in. Some language barriers but my husband thought he was asking if he wanted to store his back pack. The man on reception lost his temper and started to raise his voice and shout. Completely unnecessary and made me feel incredibly uncomfortable and embarrassed.

Partner

10/10

Exceptional

11 May 2026

Gordon R

Really nice hotel to stay in for a few days and explore Freiburg
Steps away from the main rail station

4/10

Poor

10 May 2026

Daniel

Don't stay here if you have a bike and want to secure it. The hotel doesn't have anywhere to store it and wouldn't let me keep the bike in the room. I was told to go to the secure bike park next to the train station. The rooms are a bit tired also. For the same price, I'd go to the Novotel next time.

Friends_and_family Friends

10/10

Exceptional

08 May 2026

Ralph

Good location
Worked very well for us

10/10

Exceptional

07 May 2026

Lutz

Uns hat es im Hotel sehr gut gefallen. Das Personal war stets sehr freundlich, hilfsbereit und serviceorientiert. Insgesamt macht das Hotel einen angenehmen und gepflegten Eindruck. Beim Vorabbuchen hatten wir etwas Bedenken wegen des nahen Bahnhofs. Es hat sich gezeigt, dass das aber unbegründet war. Die Fenster sind stark lärmmindernd, wir hatten ein Zimmer in einer oberen Etage und konnten sogar mit geklappten Fenster gut schlafen. Wir empfehlen einen Besuch, da die Innenstadtlage ideal zur Erkundung von Freiburg und Umgebung geeignet ist.

Partner

10/10

Exceptional

02 May 2026

Markus

Breakfast menue was very good and fresh

10/10

Exceptional

24 Apr 2026

Roger

Easy to make reservation, easy check-in, friendly front desk staff. Hotel is clean, room was in excellent condition, breakfast buffet offered many choices. Very convenient location steps from train station. Ten to twelve minute walk to many historical tourist attractions with multiple restaurant choices.

Partner

8/10

Excellent

22 Apr 2026

Anthony

Clean room, great location close to the

10/10

Exceptional

08 Apr 2026

Sergio

Very welcoming and helpful staff!

Partner

10/10

Exceptional

05 Apr 2026

Salina

Very convenient location for train or bus travel. I loved the fancy touch of being offered sparkling wine upon arrival.

Partner

10/10

Exceptional

02 Apr 2026

Marit Berg

Everything fine

6/10

Pleasant

22 Mar 2026

RABIA

Location is great, however they are not that advanced in providing services. Also, they should offer some support to guest concerning booking a Taxi to the Airport.

Self

8/10

Excellent

22 Mar 2026

Tahsin

Yes.very good.

8/10

Excellent

22 Feb 2026

Jamie

Clean comfortable room near train station at good price point.

Partner

8/10

Excellent

09 Feb 2026

Fella

Good

6/10

Pleasant

02 Feb 2026

Stefan

Das Zimmer sah ganz anders aus, als das was ich bei der Buchung gesehen hatte. Das hat dann auch den günstigen Preis erklärt.

Partner

10/10

Exceptional

18 Jan 2026

Tim

Excellent location. Clean. Good staff

Leisure Family

8/10

Excellent

16 Jan 2026

Mark

Room was clean. Right next to main train station. Walkable to the Xmas Markets and centre of town

8/10

Excellent

10 Jan 2026

Barbara

Das Hotel liegt sehr zentral am Bahnhof. Das Personal ist freundlich und zuvorkommend. Es ist sauber .

Partner

10/10

Exceptional

21 Dec 2025

Greg

Hotel and room was very nice and clean. Staff were very helpful, and friendly. It was just a couple steps to the train station and restaurants. Their breakfast buffet was wonderful.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Jesus

Habitación muy bien de tamaño y muy limpia con frigobar y nos prestaron una tetera eléctrica personal muy amable y servicial ubicación excelente tanto de mercados navideños como de estación de tren y autobús

Friends_and_family Family

6/10

Pleasant

26 Nov 2025

Barbara

Zimmerreinigung wurde nicht erledigt obwohl das Schild draußen war. Personal war nett. Frühstück war ausreichend aber nicht so wie es in anderen Hotels ist.

Partner

10/10

Exceptional

24 Nov 2025

Neil

The room as clean and staff very helpful. Great stay and I will be back next year

Leisure Friends

8/10

Excellent

23 Nov 2025

Jennifer

Did not have the breakfast menu; conveniently next to train station and easy to walk to alstadt (old town) or even use trams

Leisure Self

8/10

Excellent

09 Nov 2025

Filip

Overall good, but the breakfast was not that great. Ingredients were not fresh/tasty and there was no beans or carbs to go with the eggs and things.

10/10

Exceptional

01 Oct 2025

David

One of the best InterCity Hotels! The rooms are much more spacious than in some of the newer InterCity Hotels. This hotel looks just as up to date as the first time I stayed there 30 years ago.

Self

10/10

Exceptional

26 Sep 2025

Eduardo

Great location, nice staff and service

4/10

Poor

25 Sep 2025

Ingemar

Very unfriendly in the hotel reception.

Friends_and_family Friends

8/10

Excellent

17 Sep 2025

Laura

This was in a great location. The staff were helpful and friendly. The only conplaint I have is how tall the shower is from the floor and there is no railing to hold onto to be able to get in and out of the shower. I am not sure if they have other rooms with lower showers, but if you have a hard time getting in and out of the shower please let them know to see if they can accomadate you.

Leisure Partner

2/10

Poor

10 Sep 2025

Parveen

Location was central but terrible house keeping. Blood stain on bedding, fridge had mould.

4/10

Poor

29 Aug 2025

Daniel

Noisy
No parking associated with facility
Poor reception knowledge of parking areas

Leisure

8/10

Excellent

13 Aug 2025

Jodi

The property itself was great, and the importance of having somewhere affordable yet not squalid near the rail station can't be emphasized enough.

I can see that the area inside the rail station is under construction, but it was strange that there weren't more places to go after 8pm to have a meal, and by meal I don't mean Burger King.

To compensate, the food got started early in the morning, which was nice, the bed was comfortable in the view was wonderful period I would absolutely stay there again.

I wish I had known that there was a Europcar pick up point located right underneath the hotel, though the hotel's parking deal is not with the garage underneath it but a different one nearby. Parking was somewhat expensive and tricky, as you would expect right at a rail station.

The area wasn't lovely, but I've seen sketchier rail stations. It would be so nice to be able to take the elevator down and come out right on the platform!

Leisure Pet

10/10

Exceptional

08 Aug 2025

christopher

The hotel couldn't be more conveniently placed for train and trams.A neat and tidy hotel (like Ibis,if you're familiar with this brand).A short walk from the centre of the very pretty city of Freiburg.I'd be happy to stay here again and am happy to recommend.

Leisure Self

8/10

Excellent

03 Aug 2025

John

Great location next to train station and only a few minutes walk from main shopping and eating areas. Breakfast was excellent. Luggage storage was also available.

Leisure Partner

8/10

Excellent

23 Jul 2025

Jeffrey

Excellent location directly at the Freiburg main train station. I also appreciated the air conditioning and the small refrigerator in my room during my summer visit.

Business Self

10/10

Exceptional

23 Jul 2025

Franjo

Easy and quick Check In; Staff very friendly and helpful

8/10

Excellent

22 Jul 2025

Verified traveler

Alles was man braucht, super Lage.

Perfekte Lage für unser Reiseziel, alles tiptop.

Friends_and_family Friends

4/10

Poor

27 Jun 2025

Holly

Very c

8/10

Excellent

21 Jun 2025

Hans

enjoyable

Friends_and_family Family

8/10

Excellent

19 Jun 2025

Verified traveler

Good service, bad cleaning

Fantastic and very friendly staff. Helped me with parking, AC, invoice problems.

Sadly the room was dirty (Holey bed sheets, there was dried snot on a blanket, and the trash bins hadn’t been emptied)

Business

10/10

Exceptional

04 Apr 2025

Angelina

Great location to train service for travelers and very comfortable.

Leisure Self

6/10

Pleasant

03 Apr 2025

Bernhard

Average

The room was just big enough and average. Hairs at the door of the shower.
The expensive breakfast is not really extensive, but ok. Staff is friendly and supportive. The breakfast is served in a cramped space in the hotel lobby near the elevators, with people walking through and waiting all the time.

Business

10/10

Exceptional

05 Mar 2025

Paul

Have stayed at this hotel over the years. Always clean and courteous staff.

10/10

Exceptional

26 Feb 2025

Ali

All good

6/10

Pleasant

24 Jan 2025

Mete

Its location is excellent however the rooms are small and beds are unconfortable

Business Self

6/10

Pleasant

05 Jan 2025

Marian

Poor service. Good location if taking a train.

We arrived about one hour before checkin and were told checkin was at 3pm. I waited I. The lobby while my husband went to return our car rental. While waiting several others came in and seemed to also be waiting. They were then checked in but no one told me that our room was ready also. It wasn’t until I saw the cleaners leaving at 3:15pm that I asked if my room was ready and was told that it was. The lady asked my name as if she didn’t know that I had been waiting for more than an hour for my room.

Partner

10/10

Exceptional

26 Dec 2024

Barbara

Great convenient location for travellers

First time there, overall a very positive experience. Earlier checkin was possible which was very helpful too.
The only slightly negative about this is the location next to sometimes busy traffic, but that is nothing that the hotel can change obviously.

Friends_and_family Family

10/10

Exceptional

03 Dec 2024

Marcia

Clean, competent staff, quiet, in city center

The hotel is close to the train station, which is convenient. Everyone at the hotel desk was helpful, cheerful, and competent. They made check-in and check-out easy and fun. I was thinking this would not be such a great place but it turned out to be one of favorite hotels on this trip because it was so close to the train station, very clean, and quiet and the staff was kind.

Friends_and_family Family

8/10

Excellent

25 Nov 2024

caroline

Great location but not so courteous staff

Great location , noisy on a Saturday night , reception was not very courteous when asked about the music which he said would last till 4 am .

Partner

10/10

Exceptional

20 Nov 2024

Ivor

It was well-located and made it easy to visit the tourist attractions.

Leisure Self

10/10

Exceptional

31 Oct 2024

Alfredo

Just amazing place, right next to the train station and within 10 minutes from Cathedral plaza.. I love Germany

Leisure Partner

4/10

Poor

24 Oct 2024

RICHARD

Arrived at noon and left bags and gave my name . Told to come back after 3 which was expected. We came back around 8pm and were given room keys for a room that already had guest's bags and belongings. The desk agent bizarrely asked \" who was in there?\". She gave us another room without acknowledging an error or being pleasant...it all seemed to be our fault.
This presents a security risk and while I'm sure it's not a frequent occurrence,hotel management may wish to review check in for room 104 on Oct 23.
We could have cleaned out those guests belongings if we were different people.

We did ask for extra pillows from housekeeping but we're told they had none.
Room was clean and bes comfortable but the check in process was something I have never seen on 45 years of travel.

Leisure Friends

10/10

Exceptional

21 Oct 2024

Ho-Sung

인터시티 호텔 프라이부르그 꽤 좋음

호텔 시설은 훌륭했고 아침식사에는 살짝 매콤한 닭고기 라면이 나옵니다. 해장에도 쓸수 있을 정도입니다.
한국어가 가능한 여직원이 일하는데 완벽하지는 않습니다.
역 옆인데 방음이 잘되어 있어 문제안됩니다.

Business

6/10

Pleasant

09 Oct 2024

Simon

Convenient location. Single beds were tiny but for a brief stay hotel it was adequate.

Leisure Self

10/10

Exceptional

04 Oct 2024

Hugo

Very good

Leisure Family

8/10

Excellent

17 Sep 2024

Andrew

Great location at rail station with easy walking to Old Town… good connections to local trains also. Was surprisingly quiet! Shops/eating places at train station is great for quick access. Try Dean & Dave’s - great fresh choices!
TV channels very limited.

Leisure Partner

8/10

Excellent

14 Aug 2024

iris

There was no AC in the lobby, I tried to check in at 3:00 as they instructed, but the unit was not ready, so I had to wait in the warm/hot lobby.

4/10

Poor

13 Aug 2024

iris

Front desk not so friendly.

Leisure Self

10/10

Exceptional

28 Jul 2024

Vlad

Wonderful location. Hotel staff was very friendly and explained every possible tour around the area. Gorgeous scenery!

Business_and_leisure Family

10/10

Exceptional

24 Jul 2024

Verified traveler

Nice hotel, perfect location

Nice hotel richt at the trainstation, perfect for our purpose.

Friends_and_family Friends

8/10

Excellent

19 Jul 2024

Timothy

Good location for my business trip

Business

10/10

Exceptional

16 Jun 2024

Gary

Very convenient location for rail travel and city walking. Helpful staff. Clean room, although pillows were minimal support or too soft. Clean and basic amenities.

Leisure Friends

6/10

Pleasant

04 Jun 2024

Dong

TINY ROOM unfriendly check-out WITH EXTRA CITY TAX

WE Spend 3 nt here in a tiny room (really not room for 2 pax) good was the view to Tram and trains and tiny hills in the background.
At check-in we were ask if we want to spend 15 eur person for breakfast ….and we think about it and pay for it tonight together with a CITY TAX … hm this tax was not mention when we book and paid March 10 … Since we have to check-out early, we went to reception evening before to do the payment. The young lady there (with a guy in background) told us we do have to pay more as it was already paid by Expedia. It makes sense to us since Expedia/hotels.com never told us about this extra tax. We had been other places (Garmisch P and Friedrichshafen called it resort tax and paid upfront 24 & 15 EUR hhv 4/3 nights. We were told this extra payment when made the booking!) Next morning with check-out the same young lady from day before and suddenly SHE wants EXTRA city TAX 20.10 eur (30cad) for our 3 nights … there was a guy there too he said the lady is in training so it didn’t count what she had said day before. End of the story we paid under protest ….how could we know that the lady was under training ..even she wearing a small sign in German but never told us. The price is way too much for a tiny room with NO special amenities like kettle/coffee machine. For information we DID not pay any extra tax for a much better hotel/room in city of ULM!

Partner

10/10

Exceptional

13 May 2024

John

Clean and excellent location!

Clean and excellent location! Great check in

Friends_and_family Friends

4/10

Poor

25 Apr 2024

Mario

Freiburg 2024

I checked in right away by a gentleman who was there when I arrived. He was very friendly and shared about some of the countries he had visited in South America. The room was in pretty bad condition. Like if the housekeeper was in a hurry and just made the beds. Floors were dusty a had several stains. The seat of the toilet had old urine under it. I went down to reception and I was told that housekeeping had left for the day. I ask for another room and was told that the hotel was all booked. Receptionist said he was going to go to clean it up. He never did. I went down again and talked to another guy. He said he’ll get it done, but while I was telling this other person about the condition of the room the other jumped up and he had done it already, but that he had gone to the wrong room number because I had giving it to him wrong with an attitude that I felt for a moment that was getting the room for free and didn’t have the right to ask for the room to be cleaned.

Partner

6/10

Pleasant

09 Mar 2024

Andy

Hotel was clean but basic, no bar, no coffee and tea in the room but did us ok for one night

Friends_and_family Family

8/10

Excellent

07 Jan 2024

Deborah

Good place to stay

Great location for a short stay. Cleanliness was irreproachable, linens and bathroom in particular. Very friendly staff, who responded quickly to our request for extra pillows.

Friends_and_family Family

8/10

Excellent

14 Dec 2023

Sue

Was a great location for everything - especially so close to the train station and then a short walk into the town centre.
Was surprisingly quiet and couldn’t hear the train

Leisure Partner

10/10

Exceptional

11 Dec 2023

Virgilio

The InterCity Hotel in Freiburg is a very nice, no frills hotel extremely conveniently located at Freiburg's central train station and a 15 minute walk from Old Town Freiburg with its many attractions. The hotel room was clean and comfortable. But this place has the most wonderful staff. Everyone is extremely pleasant and helpful in a variety of languages.

Leisure Partner

2/10

Poor

29 Nov 2023

Declan

Overpriced and smelly

Business

10/10

Exceptional

22 Nov 2023

Annabel

Convenient and clean hotel with helpful staff.

The hotel is right next to the train-station, convenient if you are passing through Freiburg. Clean rooms and comfortable beds. Our flight in was delayed and the staff was friendly and very helpful. A no-nonsense hotel.

Partner

8/10

Excellent

30 Oct 2023

Arnav

Close to the old town.

Leisure Family

10/10

Exceptional

14 Oct 2023

Linda

The Intercity Freiburg is located right at the train station making it exceptionally convenient for anyone travelling by train. It is also a 5-10 minute walk to the centre of Freiburg. If you wish to go somewhere else all public transit goes through this station. We loved the hotel and it’s location is unbeatable. Would definitely recommend.

Leisure Partner

8/10

Excellent

21 Sep 2023

Verified traveler

Ideal location

We had a pleasant stay at the Intercity Hotel. It was a perfect location for us, being right by the train and bus stations and a short walk to the main sights. The room was lacking a kettle and a rubbish bin which we had to request twice before they were provided, but other than that there were no problems.

Friends_and_family Friends

10/10

Exceptional

15 Sep 2023

Thomas

Staff polite. Room was small, bathroom very small, but very good price point and location. Convenient to train.

Leisure Family

6/10

Pleasant

13 Sep 2023

Rachel

The location is ultra-convenient if you’re traveling by train. However, I’d advise you avoid the hotel between mid-May and mid-October, because the guest rooms are as hot as Hades. You can’t open the windows because of the train station & traffic noise. There is some sort of AC, but it’s not effective at all. On the plus side, the overly hot guest rooms are a bit like a free sauna.

Business_and_leisure Self

4/10

Poor

08 Sep 2023

Robert

Spend more and go somewhere else.

The hotel does not have parking - which is not clear on the hotels.com webpage! There is the Hauptbahnhof underground parking 50m from the hotel, however if you have valuable items in the car you will need to take to your hotel room to avoid theft.

Long hairs of previous guest found in shower.

Directly above train station, so expect noise - even on 8th floor.

Uncomfortable beds.

Partner

8/10

Excellent

07 Sep 2023

Juan

Great location, facilities can be improve but are good for couple if days.

Leisure Partner

10/10

Exceptional

28 Aug 2023

Heidi

The breakfast was tasty and I liked the variety

2/10

Poor

20 Aug 2023

Chantal

I was charged more than agreed upon. On Orbitz (including taxes) it was 116.99 euros. When I arrived the staff charged 122 euros. I said it’s not the same amount. He said , oh it’s the city taxes. But the price on orbitz already charged taxes (about 12 euros). It is not appropriate to charge more than agreed upon.

Leisure Family_with_children

8/10

Excellent

24 Jul 2023

Malcolm

Man weiß, was man mit dieser Kette erfahren wird. Es ist nicht das beste Hotel in der Stadt, aber ist günstig und gut.

Leisure Partner

8/10

Excellent

18 Jul 2023

Carmen

Ideal für einen Städtetrip.

Ein gutes und ruhiges Hotel. Vor allem die Lage sehr gut. Sauber und komfortable kleine Zimmer. Für einen Städtetrip ideal. Sehr freundliches Personal.

Partner

8/10

Excellent

06 Jul 2023

Luis

Although the hotel’s location is excellent (just besides the train station), walking around at night doesn’t feel safe; there was a fight just around the corner near the train tracks. Police came and took some guys in.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2023

Megan

It was very nice and convenient for a one night stay as it is opposite the station

8/10

Excellent

30 Jun 2023

Marcus

Gute Lage, direkt am Bahnhof und unmittelbar zur Immenstadt.

Gute Parkmöglichkeiten

Partner

8/10

Excellent

29 Jun 2023

Benjamin

Checked in late, no problems. Breakfast staff was friendly, reception accommodated request for room on higher floor to help avoid any noise.

Self

8/10

Excellent

22 Jun 2023

paul

Staff was great. Nice location.

i did not like the self-check in with all the mandatory fields. luckily the nice person at the front desk helped me. Note i had already pre-paid.

6/10

Pleasant

19 Jun 2023

David

Being so close to the train station and all the young people who like to congregate and enjoy partying outside, it was so very noisy. The staff was kind.

Leisure Partner

10/10

Exceptional

07 Jun 2023

Suzanne

Helpful staff, convenient location, cleanliness

Leisure Partner

8/10

Excellent

13 May 2023

kelly

The hotel is 3 minutes from the train station and is in the heart of the tourist district; very convenient.