Name: Park Apartments Dubai,an Edge by Rotana Hotel
Address: Al Jaddaf, Oud Metha Road, Bur Dubai, Dubai, 122382, AE

8/10

Excellent

03 Feb 2026

Alusine

The cleaners are top-notch. Amenities not good; the television was not working to our expectations. The phones are old; it works and then stop working. I don't know who was watching us over the cameras but they did something that made us feel embarrassed. At first, we were playing cards game me and my friend in the lobby because they were cleaning out room and then one of the guy from the reception came to us and said we are not allowed to do that and that we should go back to our room and do it. Even when we told him that they are cleaning our room for now, he still insist saying it came from management. I also went by the restaurant trying to stretched my legs and they sent security to come tell me that I should seat up straight and not lie down. That is really poor customer service. Beyond that, I like the kitchen and I love the view they gave me even though it was a smoking room which felt bad at first. The swimming pool guys also asked a lot of questions before letting you swim; like would a random person just go and swim at your pool? That moment was awkward. Beyond everything I have said, I might still recommend someone to your apartment because of the safety; cameras everywhere are good. But please update the elevator as well so that only resident of the building can use it with their card. Thank you!

Leisure Friends

10/10

Exceptional

30 Jan 2026

Laleta

The rooms was spotless, the amenities was excellent, the staff was the best especially Afrar. Highly recommended.

Business_and_leisure Family_with_children

2/10

Poor

17 Dec 2025

RAVINDER

I booked a room for 4 people on the 2nd night. On hotels.com it clearly states 2 adults, 2 children. However, the king suite only has king bed. So what do I do? request pull out beds for my TWO children.
Told, I have to pay extra? (But I've paid for 4 people???)
After much deliberation, given an extra single bed - told I need to pay for another one. So I decide against and sleep on couch - Two kids sleep on king bed, wife on pull out and me on couch!!!!
Then, there's issues with the water, coming out brown - told they can't fix till next day.
Their front of house staff member not empathetic at all.
General manager a good guy but phoned switched off for evening.
Wife and kids staying here for Xmas, this is first night of the trip!
Will find another hotel and not be back here again!

10/10

Exceptional

16 Dec 2025

Milad

very nice place with great breakfast

Business_and_leisure Family

10/10

Exceptional

24 Nov 2025

Kamran

Nice clean room. very beautifully decorated.

8/10

Excellent

18 Nov 2025

Paritosh

We stayed there for one night. Staff was extremely courteous and nice however there was a smell in the room due to the carpets. We didn’t bother because we booked for one night only.

I would recommend Park Hotel to any one who is looking for their stay in Dubai.

Leisure Family

10/10

Exceptional

06 Oct 2025

Imelda

We did not do any breakfast at the property since we had a kitchen at the room.
All the staff of the hotel were exceptional.If we have any issues in the room they are always attentive to help out.
To Afrar,Alla,Marry,Rehan,Saif the manager and all the staff from the pool,to the housekeeping and maintenance guys.Thank you.
Highly recommended for everyone.

Leisure Partner

8/10

Excellent

05 Apr 2025

Regina

Very clean and quiet. Room was spacious ans staff are friendly.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2025

Betty

Front desk attendees was always very friendly and showed attention to my needs. Check in with Thirees was professional and friendly a very nice young lady. Check out with Afrur was friendly and professional. Building was always clean and smell fresh. Room nice and spacious and tastefully decorated i really enjoyed my stay. And firework show can be seen nightly.

Leisure Self

10/10

Exceptional

12 Sep 2024

Leanne Elisha

We really enjoyed our stay at Park Apartments. The staff were all professional, friendly and attentive.
The room was clean, comfortable and we enjoyed a great night sleep in a lovely spacious bed.
The Apartment also provided a free shuttle bus to the Dubai Mail and the Dubai Festival City Mall which was brilliant.
Overall a fabulous holiday we will definitely come back in the future.

Leisure Family

6/10

Pleasant

12 Jan 2024

Saleh Ahmed

We had a long stay in Dubai and we chose this accommodation because of the price. Neither did we know we were in for chaos and mayhem when we arrived to the apartment. So many things went wrong. Firstly, the dirty water coming out of all taps and sink, cooker stove wasn’t working which took 3 engineers to fix, air con wasn’t switching on and the freezer was full of ice inside and on the door and wasn’t shutting at all due to it. We wasn’t happy on the first 2 days because it ruined our plans and day as we had to wait for the engineers. I asked them for a new room but they were adamant to get this apartment room fixed for us. Yes, I can argue with them endlessly but to be honest I did not want to ruin my holiday. Would I recommend this apartment, definitely NOT!

Leisure Partner

10/10

Exceptional

07 Jan 2024

Ahmad

Very friendly staff

Leisure Family

8/10

Excellent

08 Dec 2023

Abeer

Chance car rental nearby. Supermarket nearby. Couple restaurants nearby. Short walk to Metro station. Breakfast buffet at adjoining property which was very nice. Pool was nice. Gym available. Washer and dryer (one machine) very helpful for our family trip. Front desk staff was helpful. Would definitely recommend and would stay next time we are there.

Leisure Family

10/10

Exceptional

25 Oct 2023

Khalid

Feels like home

Business Self

10/10

Exceptional

25 Jul 2023

aneeta

10 mins from the airport. Mainly long term lets but I stayed for a few nights. Decent gym with a smith machine and quiwt pool area.

Leisure Self

8/10

Excellent

30 Aug 2020

Omar

Great location and parking, great staff and friendly. Outdated furniture and amenities

Friends_and_family Family

6/10

Pleasant

13 Feb 2020

Maria

Lack of cleanliness

Kitchen was quite well equipped - stove top didn't seem to be working - and microwave had obviously been on fire at some time... cups and glasses not washed properly. Bed was comfortable and bedding was clean... bathroom was nice - but cleanliness in general was an issue... there were hairs on the sofa that were not mine... and the floors in general were dirty. Only stayed in the end because the location was perfect for my work that week, taxis were easy to get just outside the door... and I wouldn't have got a refund. The construction work right outside didn't bother me as much as I thought it would.

Business

8/10

Excellent

01 Feb 2020

Rashmi

Park Hotel & Apts; Good accommodation-Poor service

The Hotel has decent accomodation. However the service lacks a standard of a 3 star hotel. Housekeeping is very poor and to get simple milk sachets it could take hours.

Business Family

10/10

Exceptional

17 Dec 2019

Verified traveler

The property was clean and staff was friendly. The office staff Maqsood was very helpful and made our stay smooth.. the metrostation is just a walking distance away. Will use it again.

Friends_and_family Partner

8/10

Excellent

13 Dec 2019

SHAKER

Clean hotel

Its good clean good for family no bar only breakfast place no restaurant the hotel area have alot of construction new buildings

Partner

8/10

Excellent

30 Jul 2019

Verified traveler

Nice location. Akbar, the chef was excellent when serving breakfast. He was very nice and very professional.

Leisure Self

4/10

Poor

11 Jul 2019

Verified traveler

Adel was very kind and coudn't do enough for me. The same could not be said for anyone else. I ordered a meal from room service which I was told would take 1/2 an hour. After I waited an hour and it still hadn't arrived I rang room service again and they said they'd send it right up. AND THEY DID. The same meal that had been sitting in the kitchen getting cold for half an hour. The next night I tried again. This time the meal arrived without cutlery and there was only a knife in the room. Down to reception to get a fork. You could not turn the lights off over the bed without turning the power off for the whole room. No charging the phone overnight and using it as an alarm. No USB charging port available except on the television. The building in the photo is not the Apartments building. It is the Hotel. The kindness of one staff member is not enough to encourage me to come back.

Leisure Self

4/10

Poor

15 May 2019

SOMEN

Construction all around 24×7. You cann't sleep. Service staffs were good.

Family

10/10

Exceptional

23 Mar 2019

Verified traveler

People working at desk are awesome those in restaurant too, i thank especially, mahmoud and Miry ,who always do their best to help us as we are tourists. Akbar and Mabinty also are exceptional at breakfast, i sincerly would give 10/10

10/10

Exceptional

19 Mar 2019

Martine

Great apartments!

Beautiful apartment and friendly staff. A little bit out of the way, however, you have walking distance to the metro station as well as free shuttles to various destinations provided by the hotel!
24 hour gym !!

Partner

10/10

Exceptional

16 Mar 2019

Verified traveler

Check in was quick. Rooms are spacious and clean. Shower is strange and everything gets drenched in the washroom when someone showers. Had to call for more towels as 3 towels for a family of 4 is not enough.
The restaurants in the sister hotel were very good, the pub was excellent. We ate at the buffet for lunch for 50dhs pp including drinks and specialty coffee, not a bad deal. We ate at the pub for dinner, it was happy hour so we were able to indulge in some wine for half the price. The waiter was extremely nice and brought us our food promptly.
We didn’t actually spend the night there as we were flying home later in the evening. We checked out of our beach hotel at noon and booked something close to the airport so we had a place to swim , eat and shower before heading to the airport. I would stay here again. Hopefully next time all the construction in the area is completed. It’s quite the construction site there now.

Leisure Family

6/10

Pleasant

28 Feb 2019

Ruby&Ronaldo

Very disappointed about shuttle pick up, did not answer our emails. Room was not ready during checked in. Breakfast was always the same. Lots of constructions around the area and a little far from the city.

Leisure Friends

6/10

Pleasant

19 Feb 2019

Verified traveler

The location is good if you want to be close to downtown and old part of Dubai. But its far from the new Dubai the marina and JBR ... etc
The area is like a construction site so noise and dust..

Business Self

6/10

Pleasant

20 Nov 2018

Verified traveler

A basic apartment hotel. Room ok but lots of building work all around the hotel. View was a wall of scaffolding and tarps

8/10

Excellent

20 Oct 2018

Zoubade

Weather was good. Hotel had a lot to offer us and transport was a breeze

Partner

10/10

Exceptional

26 Aug 2018

Sanna Y.

The hotel is very nice, staff and services are great, close to metro station, free shuttles to malls and metro. TV movie channel's volume can be improved, for whatever reason, the volume is low compared to other channels. Can-opener does not work, probably no one reported it. Can't help the noise from construction in surrounding area, hopefully in our next visit, there are no more construction..
overall very nice stay..

Partner

10/10

Exceptional

15 May 2018

Iain

Another Great Stay

I regularly stay at Park Apartments or their sister hotel Arabian Park Hotel and can not fault both of these venues

8/10

Excellent

10 Apr 2018

Taiwo

Lovely apartments

The apartment was great, well maintained and exceeded my expectations. The shuttle buses to key tourist destinations were also fantastic and a huge bonus.
The Wifi connection is the only thing that didn’t quite do it for me. It was almost impossible to make FaceTime or WhatsApp calls

10/10

Exceptional

10 Dec 2017

shantanu

Comfortable!

Good stay and very helpful staff.

Family

10/10

Exceptional

28 Nov 2017

joana

Great hotel

The apartment was very nice and spacious , I enjoyed my stay over there

10/10

Exceptional

30 Oct 2017

HASSAN

Great Experince! Will stay again !

Excellent service, clean and large 1 bedroom apartment. Good price. Coveniently located, near Dubai festival city (15 min drive), with easy entrance and exit. Friendly hotel staff. Need signs to show underground parking location.

Partner

8/10

Excellent

30 Oct 2017

DW

Really attentive Staff

Comfortable spotless rooms nothing too much trouble for the staff. Room in need of some tlc. major building site directly next to the excellent swimming pool. Which will eventually block sun most of the day. Would definitely return though.

10/10

Exceptional

11 Oct 2017

William

First time visit, not the last.

Hotel is quite out of the way, there is building work nearby but Dubai is always growing.
The hotel apartments itself is lovely, the rooms are really nice, very big and lots of space to make your own. Staff couldn’t do enough for you, there are complimentary shuttle busses to get to the beach, the malls and the airport, if you don’t mind a short drive into the city then you’d struggle to find a nicer hotel at the same price.

Family

4/10

Poor

24 Mar 2017

Thaiger

Hotel has changed

This is the 2nd time I have stayed here, its time for a renovation as beginning to look shabby, the pool area was fine but for the noise from workers building hotel next door , which went into the next night till 5am No Sleep !!!!! there where a couple of prostitutes working from the hotel which was most noticeable. want be back !!!

2/10

Poor

01 Mar 2017

sonia

The hotel is ok but rooms very dirty.

The hotel is ok, however, they never clean, they just put new towels, they don't change the sheets until we asked them to, they never clean the floor, the baby was crawling on the floor and made her clothes all dirty, bc they leave the floor nasty, and bathroom they never put new toiletery, wouldn't stay there again.

10/10

Exceptional

08 Jul 2016

Verified traveler

perfect stay

Amazing stay, clean rooms, gym and swimming pool! 5star service for 3star prices! Can not recommend enough!!!

8/10

Excellent

21 Apr 2016

larry

Great service,delicious breakfast...see you soon

I loved every minute stayed,it was great and serene atmosphere. Staff were warm and never tired of assisting. Overall,it was hospitable and lovely in dubai. See you again soon

10/10

Exceptional

16 Apr 2016

Verified traveler

Very nice close to metro free shuttles

The staff was amazing made me and my husband will welcomed.

8/10

Excellent

09 Mar 2016

Amour

Good for family stay

Family

10/10

Exceptional

06 Feb 2016

Verified traveler

Recommended stay.

Unfortunately our room was 606 ,.. which was very noisy during the day because of construction works just behind the hotel.
Every thing was perfect we'll repeat but hoping to have reservation at the front side of the hotel.

Family

10/10

Exceptional

04 Feb 2016

Jonathan

A comfortable base for business

The Park Hotel is a very peculiar hotel because it was built as living accommodation not as a hotel. Consequently all the rooms are like apartments and therefore very spacious. The number of square meters you get per Dirham is very good. The location is a bit out of the way as well, but handy for the airport and business district, if not for beaches. There is no evening restaurant or bar, but you can order food in. There is breakfast, which is perfectly adequate, if not sparkling. So overall you have a very good place for a business person to stay for a few days or a few weeks. I didn't use the pool or gym.

10/10

Exceptional

04 Jan 2016

Steven

Great front desk

Staff at reception were amazing, very friendly and gave 110%
They helped me with my car rental and wen above and beyond on their service.
Check in was quick and simple
Room was clean and spacious

10/10

Exceptional

31 Jul 2015

Verified traveler

Travel

was very happy .but should make perfect clean for room

10/10

Exceptional

11 Apr 2015

Carlos

Dubai Hotel

Excellent location, close to Metro station and free shuttle to Malls and Airport!!
Friendly staff and very professional

Family

8/10

Excellent

27 Feb 2015

Ahmad

Poor breakfast!! Put good service

Big room, good service, poor breakfast

Family

10/10

Exceptional

20 Feb 2015

Dave

Excellent hotel, impressive room

We were very pleased with this hotel. As we drove up we wondered about the location - it is in the middle of a large building site. This didn't prove to be a problem as you need a taxi to get almost anywhere in Dubai. The room was excellent, very quiet, cool and comfortable.
Great pool, restaurant and helpful friendly staff. Good discounts at nearby mall and adjacent hotel.

10/10

Exceptional

29 Dec 2014

Nicole

Definite winner!

Always comfortable, very central and good value for money.

Partner

10/10

Exceptional

18 Sep 2014

M. IQ

Excellent

Very enjoyable stay at the Park Hotel Apartments, excellent room and buffet breakfast.

4/10

Poor

18 Aug 2014

niraj

Total Waste of money. Stay if you are single pax

Worst hotel ever in dubai... I ll start with the pros and later cons
Pros
Cleanliness
Well maintained
Good room (in my case Premier one bedroom apt)

And now for the cons
Same Breakfast everyday.. No change even in a single item

Odd location taxi drivers will not get you there until you ask them for its neighboring hotel Arabian park
If you are shopping enthusiast never stay here
Going to market will cost you 70 dhirams (40 from hotel.... Bcoz u don't get a taxi here and message taxi will start the meter at 10 rather than 3) so get ready to pay heavy taxi fares if u plan ur stay here

Rude front desk staff... Booking online pay at check in...... They won't give u ur room key next day if u are coming back from market until u pay... And u cannot make 1800 calls from there. So no complaints to reservation site.

Wanna enjoy scenic views... Don't stay

Pool face room u can only see cars passing by and construction going on

Front desk staff is not helpful at all except one person.... In the evening shift indian

U will have to fill up ur stomach before leaving to hotel... Bcoz food is not that great and costly too and there are no restaurants or snack shops nearby

I would not recommend this hotel to couples or families...... Good only for singles who want to spend 530dhs per night for rest.... Thats it.....

Will never stay here.... Terrible experience.....
Stayed August 2014

Family

4/10

Poor

26 Jul 2014

Jibril

Not bad

Service is bad

8/10

Excellent

12 May 2014

The Hammies

great location

Everything was perfect except our room was located right behind a massive gecko made of 4000 CD's, preventing any view of the neighbourhood at all Beside that , it was everything we asked for.Lovely helpful staff, chick decor throughout, very pleasant room, good TV and great location........just stay away from that gecko

10/10

Exceptional

23 Apr 2014

Monica

Comfortable, convenient, spacious.

The Park Hotel Apartments are perfect for anyone who needs, or would like, extra space and the convenience of a furnished, service apartment without paying a premium. The staff are all helpful, friendly and courteous, the rooms are very well appointed, and restaurant caters for all. There are shuttles to the airport, nearby Healthcare City and shopping destinations. With it being close to the airport, famous landmarks, and amazing shopping malls, as well as Healthcare City and its medical facilities, its location makes it perfect for all travellers needs in Dubai.

10/10

Exceptional

17 Apr 2014

chris

Nice quiet hotel

I stay here about every 2 months and I always enjoy the food , people and I love the cleanliness and quietness that this facility has to offer. They really treat everyone like royalty.

10/10

Exceptional

15 Nov 2013

BJ

great vacation .

we stayed in a one bedroom apartment,service first class.location was a bit out of town but plenty of taxis and cheap.I would without doubt have our vacation at this hotel again.

Family

10/10

Exceptional

02 Nov 2013

P

Great hotel

Loved this hotel! Staff were friendly and helpful espeically as expedia advertised the room as a 3 person when actually you could only fit 2. So they managed to get us another bed even at 1 in the morning. Its quite close to everything apart from the palm. Would recommend to anyone.

8/10

Excellent

07 Jun 2013

Verified traveler

Very happy with their services

Stayed here for almost a month in on of their (very spacious) studio rooms for work. The level of customer service was very high and they did make sure this was maintained throughout, from the receptionists, room service deliveries and the cleaners. Was especially impressed by the cleaning lady, she was very friendly and did a job well done! Good gym facilities and the pool seemed very nice too. The only downfall is the area (Al Jaddaf) is still fairly deserted, however, they do provide free shuttles to Wafi Mall, and DHCC station, Downtown Dubai, Jumeirah, Deira City Centre and the airport.

8/10

Excellent

19 Feb 2013

KS

Park Hotel in Dubai

Hotel stay was very comfortable, Kitchen had all the necessities, Room was clean and bed was comfortable. Hotel shuttle service was nice. Hotel location was not good, no good travel to city accommodation was available, only taxi service anywhere you want to go and the taxis were expensive. Hotel had a service take you to the airport but did not have airport pick up arrangements which may have been a good addition since they do run to the airport to drop off.

4/10

Poor

07 Nov 2012

Verified traveler

No free breakfast... it sucks!

Fine in general

10/10

Exceptional

07 Oct 2012

Moe

A+

Great Hotel, good price. I encourage anyone to stay here, you wont be disappointed.

Family

10/10

Exceptional

23 Sep 2012

Verified traveler

Excellent services

Every single staff we met, and had interactions with, during our stay, was well trained, professional and kind. We had a very pleasant time.

8/10

Excellent

09 Jan 2012

thunerli

Great Value for money

We had a very nice stay at Park hotel apartments. Great kitchen with everything you could possibly need, spacious room, comfortable bed..
The location is a little bit isolated (you cannot walk anywhere, as there are only motorways around the hotel), but they have free shuttles to many places and there is a metro station very close (to be opened soon..)
The hotel was renamed lately, so most taxi drivers don't know it - try the Arabian Park hotel instead, it's right next to it..

Partner

6/10

Pleasant

12 Sep 2011

Ibrahim

The Park hotel is realy acceptable.

The hotel location is in the middle of Dubai. Yoy need to have a car to commute for shpping and restranunts.

Partner

6/10

Pleasant

02 Sep 2011

Puneet

Great quiet place at a great price

Wonderful experience. 30% discount at Wafi eateries is a great add on!

4/10

Poor

15 Aug 2011

Verified traveler

Spacious apartments, 10 minutes from city centre

Park Hotel Apartments are located in the same precinct as Arabian Park Hotel, behind the Police Officer's Club near Wasl Hospital. Reception was genuinely friendly and staff were helpful. The rooms are very nicely furnished and the kitchen is well equipped. I was not missing anything there.

The living room has nice furniture and offers a lot of space for guests. The bedroom was relatively big as well and had an extra office / dressing table. Space in the wardrobes was more than sufficient. The balcony in my corner apartment was very big and had two deckchairs on it along with cushions.

On the downside, the lighting in the bathroom is a bit weak, making it a bit difficult to shave. One of the two mattresses felt a bit weird but living there alone I could not be bothered and did not complain.

Whenever I asked the friendly staff for anything they went out of their way to assist. Room service was very flexible and even cleaned after 5pm when required.

The pool has a nice funny shape and also has a grotto to hide under when there's too much sun. The pool is only about 5ft deep though.

As to the location, it is perfect for business people because you can reach the airport within less than 10 minutes, same for the city centre. Internet City is only 20 minutes away. There are no shops around the hotel at all and taxis need to be called (which only takes 5 minutes anyway).

10/10

Exceptional

22 Jul 2011

Renee

Comfortable and Cozy

Enjoyed the stay if you like being isolated from populated areas of Dubai. The room was very clean and spacious. The applicances were a little dated and not as easy to operate. If you want peace and quite. This is the place to be. The one very big problem is that you have to call for a taxi to go anywhere which takes almost 20 mins. If you had a personal vehicle than this place would be idea. You have all the comforts of home. I would stay here again.

10/10

Exceptional

06 Jul 2026

Khalid

Excellent stay and staff

Self

8/10

Excellent

14 Mar 2026

Matti

Vaihdoimme huonetta, koska huoneessa oli sisäilma ongelma. Toinen huone oli ok.

Partner