Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Grand Hyatt Residence

Dubai · United Arab Emirates

E11 Sheikh Rashid Road, 21View location

8.8/10Excellent136 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition8.8/108.8
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Golf hotels
  • Hotels with charm
  • Hotels with spa
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Hyatt Residence

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon.

Take advantage of the aparthotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 186 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens.

32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Read more about this hotelShow less

Located in Dubai (Bur Dubai), Grand Hyatt Residence is within a 10-minute drive of Dubai World Trade Centre and Dubai Creek. This luxury aparthotel is 5.1 mi (8.1 km) from Dubai Mall and 5.1 mi (8.2 km) from Gold Souk.

Make yourself at home in one of the 186 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 49-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No elevators Private host property Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • New Year's Eve (December 31) Gala Dinner per adult: AED 1900
    • New Year's Eve (December 31) Gala Dinner per child: AED 800 (from 6 to 11 years old)
    • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property is professionally cleaned
    • Property Registration Number 545468, United Arab Emirates
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately AED 142 for adults and AED 72 for children
    • Airport shuttle fee: AED 265 per vehicle (maximum occupancy 3)
    • Rollaway bed fee: AED 224.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Arabic

    Russian

    Swahili

    Ukrainian

    Japanese

    Filipino

    English

    Chinese (Mandarin)

    French

    Urdu

Nearby attractions

Wafi City Mall 1 km / 0.6 mi
Mohammed Bin Rashid University Of Medicine and Health Sciences 1.2 km / 0.7 mi
Dubai Creek 1.7 km / 1.1 mi
American Hospital Dubai 2.3 km / 1.4 mi
Creek Park 2.5 km / 1.6 mi
Dubai Creek Golf & Yacht Club 2.6 km / 1.6 mi
Lamcy Plaza 3 km / 1.9 mi
Dubai Tennis Stadium 3.1 km / 1.9 mi
Deira Clocktower 4.4 km / 2.7 mi
Dubai Festival City Mall 4.7 km / 2.9 mi
City Centre Deira 4.7 km / 2.9 mi
Dubai Garden Glow 4.9 km / 3.1 mi
Al Seef 4.9 km / 3.1 mi
Dubai Frame 4.4 km / 2.7 mi
Zabeel Park 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2004
  • Total number of rooms: 186
  • Number of floors (main building): 21
  • Apartments: 186
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
Show 109 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Day-care centre
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Supermarket
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Toaster
  • Oven
  • Dining area
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Conference hostess
  • Secretarial service
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • WaterSlides
  • Children playground
  • Kids’ club
  • Game room
  • Nightclub
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salonExtra charge
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Full board without drinks
  • Full board with drinks
  • Special dietary options
  • Gluten-free meals
  • Gala dinner
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA GRANDVILLA • GRANDVIL.GD

    Photos are not available for this room type.

    Grand Hyatt Residence

    VILLA GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GRAND WITH VIEWSVILLA • GRAND WITH VIEWSVIL.GD-WV

    Photos are not available for this room type.

    Grand Hyatt Residence

    VILLA GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDROOMSRoom • THREE BEDROOMSROO.B3

    Photos are not available for this room type.

    Grand Hyatt Residence

    Room THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA FOUR BEDROOMSVILLA • FOUR BEDROOMSVIL.B4

    Photos are not available for this room type.

    Grand Hyatt Residence

    VILLA FOUR BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    FOUR BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT FOUR BEDROOMSAPARTMENT • FOUR BEDROOMSAPT.B4

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT FOUR BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    FOUR BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Grand Hyatt Residence

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Grand Hyatt Residence

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Grand Hyatt Residence

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED NON SMOKINGAPARTMENT • KING BED NON SMOKINGAPT.KG-NM

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Grand Hyatt Residence

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Grand Hyatt Residence

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GARDEN VIEWVILLA • GARDEN VIEWVIL.GV

    Photos are not available for this room type.

    Grand Hyatt Residence

    VILLA GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Grand Hyatt Residence

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Hyatt Residence

8.8
Excellent
136 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
8.8 /10
Amenities
8.8 /10
50 reviews shown
8/10
Excellent
14 Apr 2026
frank
Location is good
10/10
Exceptional
19 Feb 2026
Chiragkumar
Great staff
Family_with_children
10/10
Exceptional
18 Feb 2026
Thomas
Great size for a family. Hotel was spotless and staff were amazing.
Family_with_children
10/10
Exceptional
05 Jan 2026
Yasmin
Room was clean
Staff very helpful
Friendly and courteous

Apartments spacious and comfortable
Leisure Family
10/10
Exceptional
07 Dec 2025
Paul
Fantastic hotel, great breakfast options
Business Self
8/10
Excellent
28 Nov 2025
QI W
Clean and big
Friends_and_family Friends
8/10
Excellent
28 Nov 2025
Satyanarayana Vummidi
Grand rooms with ample space. However there is no connection between Residence and hotel but all amenities like bathrooms, restaurants only available in hotel, need to walk there.
Leisure Family
8/10
Excellent
14 Nov 2025
mahmood
nice location, staff unfriendly
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Kamran
Excellent service and nice place
Leisure Family
10/10
Exceptional
24 Aug 2025
Dmitrii
Good for family stay
Leisure Family
10/10
Exceptional
24 Jul 2025
sureshkumar
Awesome
Leisure Family
10/10
Exceptional
09 Jun 2025
Denis
Excellet
Friends_and_family Family
8/10
Excellent
08 Jun 2025
mohammad a
Spacious rooms a bit old but great value for family stays
Business Partner
6/10
Pleasant
04 May 2025
Dr firas
I liked the hyatt residence
Unfortunately there was a price diffrrence between expedia and the hotel
10/10
Exceptional
11 Apr 2025
Darren
Nice large clean apartments. Staff were pleasant. Restaurants in the hotel were ok but expensive. Pool area was really nice.
Leisure Family
8/10
Excellent
02 Apr 2025
John
This is our favourite place to stay in Dubai. The hotel
Is lovely. The Residence (adjacent to the main hotel) is ideal for families. We had a two bedroom apartment which had loads of space for us. Kitchen was ideal and the washing/ drying facilities were really handy. Only negative was the Indian restaurant. The staff are friendly and the setting is great but the food was disappointing especially for the price. Apart from that it was, as usual, a great few days.
Leisure Family
8/10
Excellent
18 Mar 2025
Carole
Beautifully spacious apartment. Kept really clean on a daily basis. Easy transport connections. Fantastic amenities shared with the Grand Hyatt Hotel next door.Lovely, friendly staff.
The kitchen could benefit from more crockery and extra cooking pans and utensils
Leisure
10/10
Exceptional
02 Mar 2025
Jennifer Ramos
Great for families
Leisure Family
8/10
Excellent
25 Feb 2025
Abtenenciana
We checked in 01-31-25 very nice our room we like it very much staff friendly but we checked second time 02-08-25 but our room 3 floor not very good bathroom leak water going out in floor.
10/10
Exceptional
07 Feb 2025
Haris
Good experience
10/10
Exceptional
18 Jan 2025
Saulius
All good...
Leisure Family
6/10
Pleasant
12 Jan 2025
AbdulHafeedh

Need improvement on apartment on residence side

Breakfast was great but Apartment condition ls like 3 star
Friends_and_family Friends
10/10
Exceptional
15 Dec 2024
Michael
Loved the experience
Leisure Family
6/10
Pleasant
08 Dec 2024
Scott
We stayed in an apartment in the Residences complex. The apartments are very dated and under-equipped for a family. This is especially relevant to the kitchen, there were not even cereal bowls to have breakfast. The staff were amazing and the room was very clean. The main hotel looks superb so please be mindful of there being a difference.
Business_and_leisure Family_with_children
10/10
Exceptional
02 Dec 2024
Zain
Nice spacious rooms. Front desk was very helpful. Services are really good. Close to the airport and other areas.
The only complain I have is that they charge extra tourism tax on arrival outside of all the taxes and fees paid through Expedia.
Leisure
10/10
Exceptional
20 Nov 2024
h

lovely hotel.

Great hotel. halfway between the airport and downtown. The residence part of the hotel is great value for money. Huge apartments which are cheaper than the rooms in the hotel. There are shops in the lobby for essentials. The only downside is that you cannot walk anywhere from the hotel. you need to drive out of it.
Friends_and_family Friends
10/10
Exceptional
13 Nov 2024
Allison
Staff is very friendly!
2/10
Poor
04 Nov 2024
Pardeep
This has to be the worst holiday experience of my life. Took my family away for 9 nights booked the Grand Hyatt Residence Dubai. I know Dubai very well lived and worked in all the top hotels for 15 years. I must say this is the worst hotel Ive come across ever.
Rooms stink of cigarettes, Rooms are so dated its unbeleivable. Mould in fridges, cracked kitchen work tops, broken toilets, over filling sinks, dishwasher we could not even open was like a smell of some old food of some sort in there.
Also rooms we booked were 2 singles 1 queen and kind - 3 bed apartment was not this at all they had to make up the queen with two single beds was not at all comfortable for my mother in law who is 76.
After speaking to Expedia and the hotel Manager nothing was done - Expedia given me some credit but to be honest thats just not acceptable after the 9 days we had no choice but to stay here as they would not help with alternative accomodation.

Also ended up with a full contruction site view for my holiday. No mention of this when booking even though hotel advised they have informed Expedia of this and to inform guests

Avoid this Hotel its disgusting and not as described
Leisure Family_with_children
6/10
Pleasant
31 Aug 2024
Salim
١-طلب ضريبه اضافيه ٨٠ درهم دون استلام ايصال
بالرغم من دفع الرسوم والضرائب مسبقا
٢-مستوى نظافه الفرش ضعيف جدا
٣-لوبي صغير وموظفه استقبال واحده
10/10
Exceptional
26 Aug 2024
Saba
What i didnt like was there was any walkinh dostmace grocery shopping, we had to order via careem or go by taxi to the shops, the only nearby shop was on ground level where you can buy your essentials but not juch variety. Staff were lovely, helpful, close by restaurants were slightly expensive. House keeping came every morning. Swimming outdoor and indoor excellent facilities.
10/10
Exceptional
26 Jul 2024
Jerrel
Great place super people
Business Family_with_children
8/10
Excellent
25 Jul 2024
Helen
We found the staff very friendly and helpful.
Our accommodation was very spacious and ideal for 4 adults and 2 toddlers.
Our only dissatisfaction with the property was the lack of ramps which made it very difficult moving to various areas with a double pram.
Leisure Family_with_children
10/10
Exceptional
20 Jul 2024
Cijo

Wonderful stay - did not disappoint.

When we arrived, we checked in with little hassle and our room (603) had a nice view and it was very clean. There were a quantity of activities you could do, for example swimming or taking a walk around the premises. We had no problems during our stay and the convenience store was very good. If you did have a problem, it would have been quickly resolved with helpful staff and room service. It was a very nice experience that I would recommend to others. I would most definitely stay here again if I could.
Friends_and_family Family
10/10
Exceptional
17 Jul 2024
Shripad
Excellent hotel
Leisure Family
10/10
Exceptional
24 Jun 2024
Maher
Good place
10/10
Exceptional
10 Jun 2024
Jerrel
Great place! Very friendly
10/10
Exceptional
03 May 2024
Verified traveler

Room view and facilities

The stay was amazing and my family enjoyed all the time. The only thing about the property is the furniture was very old.
Friends_and_family Family
10/10
Exceptional
24 Apr 2024
Aras
Thanks to Mr Abdo who assist us when checked in
Leisure Family
10/10
Exceptional
22 Apr 2024
Dania
اقامة ممتازة
نظافة وترتيب
8/10
Excellent
22 Apr 2024
Hitesh
The residences are now quite old and due for refurbishment.

The hotel grounds and facilities are beautiful and dining options are superb.

I'd recommend staying in the hotel until the residences are refurbished.
Leisure Family
10/10
Exceptional
03 Apr 2024
Zia
The staff and amenities at this property are very nice. We had two rooms and they were both very nice and convenient. Housekeeping kept everything well maintained during the day. Much appreciated.
Leisure Family
10/10
Exceptional
21 Mar 2024
Md HABIB
Very beautiful place to stay with family. Staffs are very good . Very clean and tidy .
Leisure Family
10/10
Exceptional
18 Mar 2024
Haitham
Very clean, friendly staff, lots of features and outdoor experience to enjoy
Leisure Family
8/10
Excellent
25 Feb 2024
Kate
We weren’t advised that some of the pool areas and the 2 slides were closed as a water park is being built! The pool area is quite shabby and run down. The residences are spacious and clean but rather dated decor wise! Location for airport is good but not really for anywhere else! There are definitely better places to staff however staff were friendly!
Leisure Family
10/10
Exceptional
27 Jan 2024
Mutlaq
Thanks Ahmad and Reshile for supporting and helping
Business Self
10/10
Exceptional
13 Dec 2023
Hussein

Great hotel resort

Excellent help when needed , staff very friendly & doing everything to make your stay enjoyable
Friends_and_family Family
10/10
Exceptional
03 Dec 2023
Glenville
The property was great, spread over20 floors and adjoining the Grand Hyatt hotel.
Both properties share the gardens and the pools. If you want a restaurant there are 13 eateries in the hotel complex.
If you have booked breakfast that in the main restaurant which is set in an indoor rain forest, has to be seen.

The staff are very friendly and helpful, from reception to house keeping and gardening staff to the life guards.

We had a 2 bedroom appartment and it was massive. Large fully equiped kitchen, large entrance hall. The lounge and dining room were huge. The table would seat around 8.

The two bedrooms were big and had their own ensuites, plenty of wardrobes and drawers.

We also had a thirdwash room and toilt and a seperate utility room with a washing machine and a dryer, iron and ironing board.

We could see Wafi mall from the room about 10 mins slow walk away., and the Burj Kalifa on the distance.

Taxis always on hand at the hotel and a metroabout 150 meyres from Wafi mall.

Pharmacy on site and clinics and hospital by the metro.
We would recommend staying here.
Leisure Family
10/10
Exceptional
26 Nov 2023
MY DUNG
Its huge. Its old fashion decor but the apartment was very clean. The beds were comfy. Metro station is abt 7 mins walking and that takes you to almost all tourist attractions in Dubai.
Business_and_leisure Family
10/10
Exceptional
06 Nov 2023
Bennett
Fantastic room and amenities. One strange detail: booked a bedroom apartment for myself and a friend. We arrived separately (him first) then me later and they said it would be an extra charge for an additional person. I booked for two people and called to make sure we were both on the booking, so this definitely came as a surprise. It was a king bed and the apartment was massive.
Business_and_leisure Friends
10/10
Exceptional
30 Oct 2023
GEORGE
Great property, great staff, great restaurants and pools.
Leisure Partner

Location & surroundings

Grand Hyatt Residence
E11 Sheikh Rashid Road, 21, Dubai, United Arab Emirates

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Grand Hyatt Residence

64 hotel photos