International Resort Hotel Yurakujo

Japan , Chiba
Tomisato Shi, Nanae, Tomisato Shi, Narita, 650-35
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Albert

Staff were amazing, food was great, rooms are clean, I would highly recommend. Just about an hour from Tokyo but the commute is easy and you enjoy scenic views en route

Self

10/10

Exceptional

08 Mar 2026

David

Quiet, comfy bed & linens, great locations. Will repeat!

10/10

Exceptional

08 Mar 2026

Jothany Michelle James

Clean room. Great gym. Helpful staff ! Quiet even though it houses many guests. I would stay here again.

6/10

Pleasant

24 Feb 2026

Mary

Food was expensive and not good quality. Bed and pillows very uncomfortable. Minimal ventilation in the room, very hot. Much more strict tattoo policy than was stated on the booking info. Bus to Tokyo station was convenient and affordable

Partner

10/10

Exceptional

21 Feb 2026

Altoon

Amazing place, location was a bit remote, but the free shittle helped with the convenience.

8/10

Excellent

19 Feb 2026

Hwan

Not really able to control the temperature in the room, it was very hot. Staff was very nice though, and the spa was also great

Self

10/10

Exceptional

09 Feb 2026

Wendy

The buffet was nice and had lots of options and the onsen was close and convenient as well

Leisure Family

10/10

Exceptional

01 Feb 2026

Chihiro

The room was clean and the staff were courteous. The only downside was that wifi in the room didn’t work

Business_and_leisure Friends

8/10

Excellent

15 Jan 2026

Angel

Leisure Partner

8/10

Excellent

20 Dec 2025

DORIS

Good onsen and nice staff but place is a bit dated!!!

Leisure Partner

6/10

Pleasant

17 Dec 2025

Ruby

Ariel was really wonderful..! Very helpful staff..!
But the rooms need some updating and other staff were not so friendly. (Except for Ariel .
And the hotel is far from any activities.

10/10

Exceptional

16 Dec 2025

Raphael

Perfect place to stay for enjoying Japanese calm side.

Business_and_leisure Self

4/10

Poor

07 Dec 2025

Koji

It was pretty far from the Narita Airport. They said they had hotel shuttle services HOWEVER not very many. I had to take a cab to get there and it did cost me about $50. The hours for Onsen was so odd and not open in the morning. I could not use their Onsen. The breakfast was ok. I would not stay there anymore.

Self

2/10

Poor

07 Dec 2025

Shirley Veraly Lam

I was really excited to stay at International Resort Hotel Yurakujo, but my experience went downhill the moment I arrived. The room I was given was shockingly dirty. The carpet was dingy, the bed had yellow stains all over it, and the bathroom was extremely old and poorly maintained. The entire room looked neglected and nothing like what I expected.
Because of how unacceptable the conditions were, I requested a refund for the remainder of my stay but the hotel refused. The service was unhelpful and dismissive, and I felt completely disregarded as a guest.
I do not recommend this hotel to anyone. Terrible service, terrible conditions, and an overall unpleasant environment. Spend your money elsewhere.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Lihua

good

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Josue

Super cozy

10/10

Exceptional

28 Nov 2025

Jerry Eric

Good hotel ! Will stay again!!

Leisure Self

8/10

Excellent

26 Nov 2025

James

Room is big and spacious
But the shuttle to airport need to be more frequent and more trips. Timing need to be punctual

Friends_and_family Family

8/10

Excellent

22 Nov 2025

Tammy

We chose this hotel for proximity to the airport and the hotel fee included the shuttle.
The hotel is tired and a bit dreary but clean enough and the hotel staff were excellent.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Raul

Aqesome staff and rooms

10/10

Exceptional

16 Nov 2025

Rosanne

Although the hotel gets a lot of use from big tour groups it was clean and comfortable and the price was fantastic. Very helpful front desk staff, and free shuttle service into little town of Narita. The sweet bus driver gave me a big hug when I told him I used to stay at the hotel 35 years ago as a flight attendant! It was like he was an old friend. He was lovely!!

2/10

Poor

14 Nov 2025

Renuka Devi

Our room was freezing cold all the time, we kept complaining and then we got extra blankets and a portable heater. The restaurant only had buffet style meals for lunch and dinner which we were not aware of and it was expensive and the food was not good. Would not recommend this hotel.

Leisure Partner

8/10

Excellent

11 Nov 2025

Tselane

The check in and cleaning staff were exceptional and welcoming. Unlike American hotels I've stayed at they provided instant coffee, tea and bottled water every day free of charge. The hotel could use some cosmetic updates though.

Leisure Family_with_children

2/10

Poor

07 Nov 2025

Guy

Extremely dated, looks nothing like the photos, outdoor pool closed, indoor pool was terrible, couldn’t see the golf hole, bar only opens 3/7 days per week
This place was built in the 70s and hasn’t been updated since
My wife said it reminded her of the hotel from The Shining just not as good
Some of the carpets are disgusting
Hotel has a weird smell
Rooms smell like deep heat for some reason
Aircon does not work and windows do not open
Only option to eat is their buffet which is ok but expensive for what is on offer, or the in-house seven eleven for an egg sandwich
Onsen and massage is offsite but the onsen was a good experience
Only stayed here as it was close to Narita Airport for an early flight the next day
Next time either avoid Narita or stay in Tokyo and pay the extra cost for a driver in the morning and drive two hours to Narita
Staff were very friendly and accommodating but I would not stay here again

Leisure Partner

10/10

Exceptional

01 Nov 2025

Connor

Great

6/10

Pleasant

25 Oct 2025

Natwarlal

Airport transportation not very frequent

10/10

Exceptional

17 Oct 2025

Julie Naluis

⭐️⭐️⭐️⭐️⭐️
I had a wonderful stay at this hotel! The room was clean and comfortable, and the staff were very friendly and helpful. The free airport shuttle was on time and convenient, which made my travel much easier. The breakfast had a good variety, and the hotel location was peaceful with nearby shops and Aeon Mall just a short ride away. Highly recommend this place for travelers flying in or out of Narita Airport!

Leisure

4/10

Poor

17 Oct 2025

naomi

Compared to when it was Radisson, which was wonderful, I’d say it’s now at the level of a Motel 6 or Comfort Inn & we were very disappointed. Room was never actually cleaned, only towels changed & sheets changed when asked. There was mold in the grout of the shower & sink, I bought bleach spray & sprayed it. Room was very humid & all we could do to control the temperature was adjust the speed of the fan. Hotel did have a stand fan we used. Beds were very hard. Pictures on the website are the same as when it was the Radisson. Restaurant in the hotel is now buffet only, & was not good. Bar is only open on weekends. Food at the bath house was not good either & was very confusing on how to order. Finding staff to help was very challenging. Unsure if the deli/cafe was actually open. Thankfully multiple restaurants in the nearby area that were good & the 7eleven in the hotel had snacks for purchase. There were also a few convenience stores & grocery store within walking distance. Due to number of tour buses coming in & out the 7eleven seemed to struggle on keeping coolers stocked with food. “Bus” to the mall & Keisei-Narita station is a van with limited space, when it was the Radisson it was similar to the highway bus. Concierge desk was almost never staffed. Staff never came to assist with luggage from any bus whether it was their airport bus, tour bus, highway bus, etc. Overall very disappointed & won’t be returning. Since changing owners hotel went way downhill.

Leisure Family

8/10

Excellent

14 Oct 2025

Patrick

Great place

10/10

Exceptional

06 Oct 2025

Kenneth

The hotel is a little tired however the room was clean with lots of amenities. The staff was friendly and very helpful Great place to stay if you are flying out of Nariyta

Leisure Friends

6/10

Pleasant

21 Sep 2025

Althena

They need activity daily and wide range of foods that includes American food since eatery is called California n different buffet each day for breakfast n lunch n dinner meals

Leisure Family

6/10

Pleasant

19 Sep 2025

Marieve

I wouldn’t say the property is bad, but it is incredibly outdated. It’s also located in the middle of nowhere. That being said they do have shuttles that can bring you to downtown Narita and to the airport. We personally only use the one at the airport and was quite happy with that choice. I wouldn’t choose to stay here again, but it was OK.

Leisure Family

10/10

Exceptional

18 Sep 2025

Yan

Super friendly and helpful staff.

2/10

Poor

17 Sep 2025

jacob robert

Does not look like the photos, far from anything to do, ac in the rooms cant be controlled so it was very hot very uncomfortable

Leisure Friends

10/10

Exceptional

13 Sep 2025

Antonius

Very clean but also very dated hence the price.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Leah

Lots of amenities, very friendly staff!

Leisure Partner

10/10

Exceptional

26 Aug 2025

Paul

Breakfast is awesome
The pool, gym, Osen, light show, and sauna made my stay here well worth it

Leisure Friends

10/10

Exceptional

22 Aug 2025

Mark

The property is a little dated but clean and spacious rooms. Staff were lovely and there is a convenience store open till 11pm inside the lobby.
You receive 1 ticket to adjacent onsen which was wonderful. Onsen has restaurants, bars and bathing too which was amazing! The air conditioning was not very good for a hot night but it was passable for the price I paid.
My only complaint was that the shuttle bus is only every 2 hours ….i had just missed one so had wait and a taxi was $50 to get to the hotel as its not super close to the airport.

Leisure Self

10/10

Exceptional

21 Aug 2025

Johnny

This hotel is a bit old school but i love how they have so much to do. There’s a pool and a spa and also a seven eleven inside the hotel which gives easy access to late night food and snacks. Overall a lovely environment with friendly staff.

Leisure Partner

8/10

Excellent

08 Aug 2025

Thierno

The AC was not working properly

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

kaori

I wish I knew that the hotel could accommodate with giving us an extra bed with extra fee at the time of booking. Their own site as well as Expedia was clear that they won’t do so we ended up booking and paying for 2 rooms for 2 adults and one child (11 years old), We used to like this hotel, it was old but has certain charm on it. Now it looks to me that they want to sell and market especially to Chinese tourists. The facility was noisy and crowded. Unfortunately I don’t think i can recommend to anyone.

Leisure Family

8/10

Excellent

04 Aug 2025

Salvador

I only had an issue with my first room. They changed me the next day and so much better. Everything the hotel offers is amazing. The tourist are the worst. But the staff were amazing, especially the front desk! They helped me and I am grateful for them. Thank you!

Leisure Friends

10/10

Exceptional

02 Aug 2025

Sahil

The buffet options were varied and tasty for both lunch and breakfast. The staff were very friendly and answered any questions we had.

Leisure Family

2/10

Poor

27 Jul 2025

Tara Val

Black mold, hair, stains, holes in rug. Broken shower

Leisure Family

8/10

Excellent

26 Jul 2025

Shanshan

Great spa b

The stay included a spa within the premises with make is unforgettable but they need to do something about the shuttle service from and to the airport as it’s too small and has very few trips schedule per day so it’s not enough for the guests arriving at a given time.

Friends_and_family Family

2/10

Poor

18 Jul 2025

Zenaida

Smelly And dirty Toilet And room, dusty!
GSR are Not well trained properly How to handle the guest complaints. No MOD ON sight to solve the guest complaints.
Floods that their serving In the buffe are very pricey And Not very appetizing.
Did Not meet some of my expectations as a guest. They pit US In a very old, suggy and dusty bed. I Will Not comeback In this hotel
And I Will Not recommend IT as well.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Terumi

There was good customer service.

Leisure Friends

2/10

Poor

07 Jul 2025

Rachyl

\"close\" to the airport but in the middle of nowhere with nothing close by to walk to and the places that can be walked to are over a 15 minute walk and close early (8-9PM depending on what you want/need). Elevator doors only say open for about 15 seconds before quickly closing and keep trying to close even if a bag is in the way so no safety steps in place. Whole hotel has a musty smell and my room on the 5th floor smelled soo bad at 10pm that I had to open the window in the summer and keep my room door open for a while to allow fresh air and circulation. Room said it has A/C but it didn't work, only made a sound of it trying to work but no air blew out. Mold and mildew in the bathroom around the circulation fan. Son wanted to play in the outdoor pool in the morning to beat the heat but when we woke up and went down to check it out, we were greeted with a slimy green pool. Check out is 11am but we left way before that due to all the hotel failures.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Starshima

I would live here!!!
I had such a relaxing stay. The staff are incredibly kind, helpful, appreciative.
I love them so much!!!
Can’t wait to come back!!

Leisure Self

10/10

Exceptional

30 May 2025

Keith

It’s always nice coming here. They have really nice coach bus that shuttles you for free to and from airport. The rooms are beautiful and spacious, and their restaurant downstairs is wonderful with nice buffet meals and drinks.

Leisure Partner

10/10

Exceptional

24 May 2025

Nikolaos

Thank you! It was a Great stay

Leisure Self

10/10

Exceptional

19 May 2025

Steve

Nice staff speaking english

Leisure Partner

10/10

Exceptional

18 May 2025

Adam

Property was in good condition and the shuttle from Narita was very convenient. The resort amenities were also very nice and the staff were friendly.

Leisure Family

10/10

Exceptional

17 May 2025

sonya

Staff went out of their way to make me happy since there was no Yoga classes and the outside pool was not open yet. They do have an inside one.

Leisure

10/10

Exceptional

06 May 2025

Matthew

This place was amazing

Leisure Family

6/10

Pleasant

20 Apr 2025

Mei Fai

The room is like a haunted room. No heat. Lack of renovation

Leisure Partner

6/10

Pleasant

08 Apr 2025

Kim

Staff was amazing!!! Very kind and helpful. The rooms were small, dated & musty smelling also not many plug ins for devices ect. No heat but staff brought us a portable heater and an extra blanket was on the room.

Leisure Partner

8/10

Excellent

16 Mar 2025

SOJU

リピートしたいほど
よくはなかった
一度はいいかな？
施設は特筆することもなく
普通でした

Business Self

6/10

Pleasant

10 Mar 2025

Joey

No much to do except good for over night stay.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Hooman

We liked it . Thank you

Leisure Partner

8/10

Excellent

22 Feb 2025

Chad

The property was far from town, but provided a bus to and from town and to the airport. The breakfast was a bit expensive and wasn’t worth the price. The staff were helpful and let us check in early. Our stay was ok.

Leisure Partner

8/10

Excellent

20 Feb 2025

Thatsakone C.

We were there for one day, not too many places around hotel but at the same time we did not have much time to explore

Leisure Partner

8/10

Excellent

19 Feb 2025

Brian

Pros:
- large onsen complex with performances at certain times
- clean and tidy
- free parking

Cons:
- some parts need refurbishing
- average breakfast with limited options

Leisure Friends

8/10

Excellent

15 Feb 2025

Elizabeth

Overall good for a one night stay. Bery small room, i guess is like that in Japan, not pristine clean, food options are not good, loved the hot baths and they give you a complimentary entrance to the baths.

10/10

Exceptional

12 Jan 2025

Raymond

A great hotel, 15 minutes from airport, clean, great
service, American breakfast was terriffic, highly reccommended.
AAA

Leisure Family

6/10

Pleasant

08 Jan 2025

lawrence

The hotel is great to have free shuttle to airport as well as shopping malls. However, the timing seems to be awkward. For example, two hours apart for shuttle to airport in the evening. Need some planning in that. The breakfast buffet is pretty good with various options.

Leisure Partner

8/10

Excellent

02 Jan 2025

Alex

Staff was very accommodating, the food inside was okay, the room itself and the beds were pretty outdated, a little stuffy , no charging ports or outlets for your devices.

Leisure Family_with_children

4/10

Poor

26 Dec 2024

Song Ming

Overall the facility and hotel was kept very nice and clean. HOWEVER, there was very limited time slots for shuttle & location was not the best for taxis/ubers. Had to waste over 15,000 yen to get around due to the limitation. In addition, staffs was not willing to help us when we had to carry around 6 large luggages.

Leisure Family

4/10

Poor

14 Dec 2024

Jaclyn

Very limited shuttle time. Make note the ryokan next door closes at 9pm so we didn’t even get to use it. Wifi doesn’t work in rooms at all

Leisure Family

8/10

Excellent

14 Dec 2024

Laura

Safety and cleaning.

10/10

Exceptional

08 Dec 2024

Natalie

the 7/11 worker was a bit rude at times but all the other workers of the hotel were very very kind and considerate

Leisure Self

10/10

Exceptional

04 Dec 2024

Christine

The staff here is amazing. They were very attentive and helpful. There are a few restaurants on the site/within the grounds. The grounds are beautiful and massive. We did not even see everything that they had to offer (golf course, gym). We did make it to their bath house (included with your stay...closed on Mon). They do not accept tattoos (but you may cover them up with tape. You are given a robe so it may not be obvious that you have one. I would clear it before paying and entering, then getting kicked out because it was too big to be covered. Definitely go there if you have the chance, it is amazing. There are claw games, TV, massages, and food. The location is good if you don't mind being on a bus schedule. Most of the transportation offered is free, but it is located a bit outside of the main city so be prepared to walk a LOT or get a taxi (not cheap). The city bus is about 220¥ from the bus stop (right outside of the hotel). There are several good restaurants within a mile from the hotel...good way to build up your appetite and to walk off dinner. Huge hotel and very quiet in the rooms. It is nice that they have a 7-11 in the lobby as well.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Ivy

Staff were great and friendly. Had pool and dinning options with small 7/11 onsite. Quest coin laundry and free airport shuttle available. Room size decent.

Leisure Partner

4/10

Poor

03 Dec 2024

LUIS F

The bathroom of our room was dirty, staff is rude.

10/10

Exceptional

01 Dec 2024

Rodrigo Tiampo

Spacious room and friendly staff. So much choices of food and there's an onsen too.

Leisure Partner

6/10

Pleasant

27 Nov 2024

I dislike the central control cooling and heating system, I was there in late November, I was too warm in the room but only the heater was working.
I like that I could walk to local market from the hotel.

Leisure Self

8/10

Excellent

27 Nov 2024

Verified traveler

Good for one or two nights

Overall, OK! Faaaar from city but they have a great team that offers excellent transfers and transportation to airport, city station and closest towns. If you’re traveling with little kids/babies in winter DO NOT STAY, there’s no heater system in rooms so it’s really cold and makes the stay uncomfortable for all the family! In general, good hotel, so nice staff, convenient facilities and comfortable beds, smells a bit weird, like humid and the hotel itself is old but honestly, it’s a good place for very few days.!

Friends_and_family Family

8/10

Excellent

10 Nov 2024

Brian

Great place and would 9/10 times recommend this hotel.

Leisure Friends

8/10

Excellent

10 Nov 2024

Robert

Great

Leisure Family

8/10

Excellent

07 Nov 2024

Binh

Have shuttle bus

Leisure Partner

8/10

Excellent

29 Oct 2024

Alyssa

Average experience, far away from JR stations and expensive to use shuttle service

Leisure Partner

10/10

Exceptional

25 Oct 2024

Mayra

Overall I had a great experience. I think that the hotel rooms needs some works. It looks outdated.

Leisure Pet

10/10

Exceptional

25 Oct 2024

Luis

Beautiful getaway

What a gem. Nice hotel and really cool onsen with many additional traditional Japanese experiences under one roof.wiah I had stared longer!

Self

10/10

Exceptional

18 Oct 2024

Shlomi Shlomo

Hotel is old, but very well maintained. Rooms are large and comfortable. Bathroom is large, a bit old, but clean.
Nice lobby and they have a restaurant, cafeteria and even a 7-11 in the lobby. The spa and Japanese hot springs that you see in the photos, are actually a 100 meters, next door, it is not in the hotel premises. However, it is a 2-3 minutes walk and it is very nice, and free for hotel guests. It is a huge complex, with restaurants, bar, gaming area, nice huge bath and more.

Business_and_leisure Self

10/10

Exceptional

11 Oct 2024

Mitchell

Great place, except there's nothing within walking distance of the hotel.

Leisure Self

8/10

Excellent

10 Oct 2024

Ting

Friendly staff, shuttle bus service is very convenient. California restaurant inside the hotel was ok, but I think it’s overpriced buffet, especially the breakfast. I didn’t find anything entertainment within walk distance, had to take hotel shuttle bus to a mall…

Leisure Family_with_children

8/10

Excellent

10 Oct 2024

Richard

Property was overall descent price but the building is a bit outdated & could use newer equipment like bed sheets and towels. It’s stationed in a rural area which is peaceful, you will have to take the bus & trains to get to the City or better restaurants but not bad for me first trip to Japan.

Leisure Self

10/10

Exceptional

02 Oct 2024

Ravita

Overall great experience. However i would like to bring in Resort attention that we have little bit hard time to find a pick up location when the bus drops you to the city. I guess on the informal pamplet you share with guest, please share the location of pick up location which is Yasaeu South entrance bcz it took us 1 hours to locate that.. And drivers don't know english so hard to communicate. Rest everything is good.

Leisure Family

10/10

Exceptional

02 Oct 2024

Lorna

Nice

Leisure Family

4/10

Poor

26 Sep 2024

bich

This is an old property, which fine. The problems we had was the hotel was very unclean from the lobby to the rooms. Bidet toilets are great , it has a flaw. The toilet has fece stuck to the bidet. The room was musty and not clean. The beds were very comfortable. Staff provided excellent service at the front desk. We had to check six different rooms before we landed on one. If only the property was kept clean then it would have overcome the old property.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Chi Hui

Excellent

10/10

Exceptional

19 Sep 2024

Verified traveler

Great choice arriving late or before departing.

Great choice if you are arriving late in Narita Airport or, to stay coiple days before your return flight. The best perk is the traditional japanese bath, you get a free pass per day in your stay and its a super relaxing. Hotel has a pool but water is cold, in my case was a blessing because it was 39 degrees so it was refreshing. A gym, indoor pool and good laundry facilities, 7 Eleven in the lobby so you can get snacks and even hot meals very inexpensive. A not too positive is Breakfast buffet and dinner buffet are expensive and nothing special for the price... another convenience is the shuttle from and to airport and, to Narita city. This hotel is 2 hours from Tokyo but, near the airport. Excellent customer service.

Friends_and_family Family

6/10

Pleasant

09 Sep 2024

Tina

In its day this would have been a 5 star hotel, has loads of space function rooms, bbq night was good, Hawaiian theme was a bit odd for Japanese place but good entertainment. Bathroom for that evening was not at all clean!!! Cockroaches roaming the area under dining tables. Shuttle service to airport and Narita is excellent. Room good a little dated, value for money just needs a good clean in some common areas.

Leisure Partner

8/10

Excellent

05 Sep 2024

Pamela

The hotel room is very large for a Japanese hotel. It was a little outdated and was quite a distance from restaurants, etc. They did provide a shuttle bus to town, however.

Leisure Partner

6/10

Pleasant

31 Aug 2024

Sang

Transportation which's shuttle service really awful
A lot of people going and leaving this resort but every 2or 3 hours in and out
If your flights afternoon you much leave and ride 6am shuttle if your flight 1pm you must leave and ride shuttle 8:30am…

Business_and_leisure Partner

8/10

Excellent

21 Aug 2024

Jedah ann

We have a great time

Leisure Family_with_children

10/10

Exceptional

21 Aug 2024

Johari

Excellent family vacation

Wonderful trip with family even though it’s few days but it’s worth it with my family

Friends_and_family Family

6/10

Pleasant

21 Aug 2024

Ricardo

Shuttle from airport is every 2hr on average, so you need to keep that in mind
Property and surroundings are really nice, bedding is good, bathrom is ok
Some of the furniture might win with a refresh
Very friendly staff and good service
Did not manage to try the onsen .... maybe next time

Leisure Self

10/10

Exceptional

08 Aug 2024

Ervin

Staff is amazing at helping with any inquiries. English is fluent that makes the conversation smooth. Definitely would come back given the opportunity.

Leisure Partner

10/10

Exceptional

01 Aug 2024

Rodrigo

Clean, modern, beautiful.