Name: International Resort Hotel Yurakujo
Address: Nanae, Tomisato Shi, Narita, 650-35, Tomisato Shi, 286-0221, JP

10/10

Exceptional

11 Jul 2026

Joshua K

I had an amazing time during my stay here. The complimentary onsen was the highlight of my trip. It had an incredible atmosphere and the food was delicious. The room was a good size for a single traveler and was always clean, even though I didn't spend much time at the hotel. There is a bus that shuttles you to Tokyo and back throughout the day which is very convenient. Will definitely look to come back!

Self

8/10

Excellent

09 Jul 2026

Timothy

The hot springs definitely worth it, it is a pretend hot spring town but the public bath is nicely done

Family

10/10

Exceptional

17 Jun 2026

pania

Best stay ever thankyou

Friends

10/10

Exceptional

17 Jun 2026

Wendy

WOW. The staff was so friendly, the onsen made me feel like I was walking through a dream. It is a beautiful resort. Also they have a mini 7-11 inside the building with essentials and 7-11 favorites. You could not ask for more.

Self

8/10

Excellent

13 Jun 2026

CLARA

Spa was good, a bit pricey but it’s fine. Bus to go from hotel to Tokyo is $1600 yen’s and it was like 1.20 distance.

Family_with_children

10/10

Exceptional

11 Jun 2026

Krystal

An excellent place to stay. It was so good that when our flight got cancelled, we booked in here again for the night. We got the breakfast buffet as well and it was totally worth it. You pay more for a coffee on the streets then you do for an all you can eat buffet.
In the rooms, you get slippers that you can take home, toothbrush, razor, everything you would need. But if you are a tea drinker, you may find it harder in Japan that you would like. English breakfast tea (or any black tea) with milk, sadly is hard to come by and when you do find it, drink as much as you can. They do have some in the buffet, just no milk in the rooms.

Partner

10/10

Exceptional

07 Jun 2026

Christena

Clean and easy accessible property

Self

10/10

Exceptional

06 Jun 2026

Erich Dean

Good place with great amenities

Partner

10/10

Exceptional

05 Jun 2026

Jose Javier

Everything was excellent

10/10

Exceptional

01 Jun 2026

Joseph

The hotel is nice and there’s a small 711 in the lobby which is nice. You get a free ticket to use the public bath that is a 3 minute walk from the hotel. It was nice.

Friends

10/10

Exceptional

30 May 2026

Arthur

Great staff

Partner

6/10

Pleasant

25 May 2026

Andrea Michelle

.

Family_with_children

6/10

Pleasant

25 May 2026

Taylor

First off this hotel is really in the middle of nowhere in Narita. Know that before you book.

Overall the staff was amazing and the shuttles were nice. The shuttles do have random limited times so be aware of that since you will plan your day around the random times they pick up. Which are few in between for some areas.

We did not try any of the food offered at the hotel due to prices and ended up Ubering food if we were stuck at the hotel. If you do not uber the closest food place is a 20 minute walk, and that is if it is open and only a few options.

My main complaint is that the rooms are outdated and because of this are in poor condition. The rooms always had a terrible smell and you cannot adjust the temperature. No washclothes, and the towels had an odd smell.

The onsen was amazing but not the main purpose of our visit at the hotel. The entertainment that the facility the onsen has in the brochure did not occur at all during our stay.

If you want a onsen experience multiple days in a row, I would consider booking this hotel. Otherwise look for something closer to the station for easier transportation. Also if you are sensitive to smell, do not book this place.

Partner

10/10

Exceptional

20 May 2026

Marlen C

Very nice and relaxing spot to be in calm with family.

Family_with_children

10/10

Exceptional

14 May 2026

Humera

Breakfast was excellent.staff was amazing

8/10

Excellent

14 May 2026

Roderick

Pleasant room but a little tired. Staff were very good.

Partner

10/10

Exceptional

10 May 2026

Luis

Excelente

Partner

6/10

Pleasant

08 May 2026

scyler

I would say its just ok, not as luxurious as I was expecting. The building is old and dated. It wasnt dirty but not very clean eather. The beds are small and not very comfortable. The onsen wasnt open which I was what drew me to this hotel. However the room was large the and the staff was friendly. Breakfast was over all very good. I wouldn't recommend the coffee or the western option they just weren't very good but the Japanese options were very good and I would highly recommend those. Having the shuttle from the airport and then to Tokyo station was very nice helping start our trip with less stress.

Partner

8/10

Excellent

08 May 2026

Hoi Mien

They provide a public bath next to the hotel, it was nice. Front desk staffs can speak good English.

10/10

Exceptional

07 May 2026

Marcella

This hotel was a joy. The Breakfast, the Onsen the facilities were way better than I imagined. But the Staff was tremendous! Especially ARIEL. He is good at his job because he loves helping people. He was helpful to us, but that enthusiasm never wavered no matter how many guests needed assistance. This will be our go to hotel every time because of the hospitality we were shown.

10/10

Exceptional

05 May 2026

reivy

Good amenities and has airport shuttle , a huge onsen, and

6/10

Pleasant

04 May 2026

Rachael

Room was clean and well looked after. Location was great near the airport. But there's not much else there besides the resort, which is not ideal if you get in late. Dinner buffet felt over priced especially if you joined near the end due to limited food options near by.

Partner

8/10

Excellent

02 May 2026

mahendra

Good

Family

8/10

Excellent

28 Apr 2026

Brandon Alexander

Hotel is good, however during my stay I was not told that the laundry services would be unavailable for the entire duration of my stay. The shuttle and highway busses are very helpful, however they don’t run very frequently, so plan your day out accordingly, otherwise you might be left stranded far from the hotel if you miss one of the busses. Other then that, staff were friendly and helpful, and the rooms were clean.

6/10

Pleasant

28 Apr 2026

Masaki

Unfortunately not great, but godd price for me

Self

8/10

Excellent

24 Apr 2026

Hsin Hui

The hot spring bath facilities are amazing, better spare sufficient time to enjoy it.

6/10

Pleasant

22 Apr 2026

Tsubasa

This was a great hotel except my non smoking room smelt like smoke. From what I talked to the staff the whole section I was staying at is a non-smoking section but the people in the room before me was definitely smoking and left a smell. The staff didn't help when I asked about the smell.

Self

6/10

Pleasant

20 Apr 2026

Angela

The staff was great, convenience of having a small 7/11 attached was nice and the free shuttle from and to the hotel/airport was so helpful. Only thing was, and not sure if this pertained to all rooms but at least with ours, beds were uncomfortable and felt like springy boards plus you couldn’t actually control the temperature of the room just a low/medium/high options which high felt like a super low… probably because the air filter looked like it hadn’t been changed in a while. We were only here for 1 night so we chose this based on other reviews but we were hoping to have our last night be super comfy and relaxing but the accommodation made it feel the opposite.

Partner

10/10

Exceptional

17 Apr 2026

Tsaiti

Good service

10/10

Exceptional

17 Apr 2026

Paul

Breakfast was good with a variety of food.
The room was very clean and of a good size. The facilities are excellent, the best hotel gym in the area.

8/10

Excellent

16 Apr 2026

Melizza A Prado

It was fine

10/10

Exceptional

12 Apr 2026

Tatiana

Clean, nice staff. Provided a robe, toothbrush, hairbrush, hair tie. Basic in Japanese hospitality! Amazing!

6/10

Pleasant

10 Apr 2026

Randolph

No AC. We were told by front to just open window . Clean room/ clean sheets
Great complimentary breakfast

8/10

Excellent

10 Apr 2026

Koni

The hot springs were perfect for an end of trip wind down and the staff was very friendly. They let us check out a bit late which was helpful since our flight was later. There is a 7-11 on site which was very convenient. The hotel rooms could use a bit of an update but worked well for the short time we were there.

We took the shuttle and you need to look at the times because they don't run as often as some other hotels but I'm also assuming this hotel is a bit further from the airport. We had no complaints.

Partner

6/10

Pleasant

09 Apr 2026

Jerald

Was ok. Didn't realize it was so far from Tokyo, about an hour or so. Went to haneda airport and the shuttle does not go there.

Self

10/10

Exceptional

08 Apr 2026

Nelson

We stayed for a week at this hotel an everyday we had clean towels and beds made, the staff were very helpful and they all spoke fluent English so it was easy to ask any questions, they had free breakfast and their is a little 7 eleven in the lobby for easy quick snacks , their spa was very clean and the staff was welcoming it was close to the narita airport which is where we flew in and flew out of their shuttle buses were so accommodating getting us to and from Tokyo station and the airport pretty much recommend!

6/10

Pleasant

07 Apr 2026

Arlene

Good

Partner

8/10

Excellent

07 Apr 2026

Ellie

Clean and spacious room, comfortable bed, nice breakfast, onsen nearby with free entry. Breakfast was complimentary but became very crowded. There isn’t much nearby so dinner options were somewhat limited to the options in the onsen.

10/10

Exceptional

05 Apr 2026

Anthony

Location

10/10

Exceptional

03 Apr 2026

Debi

Everything was perfect, from check in to check out. Staff was helpful and the 7-11 was convenient.

Self

8/10

Excellent

29 Mar 2026

Jeffrey

Breakfast is a little expensive compared to others. Wouldn’t make this your main place in Japan just beginning or end as the Tokyo bus costs 10$ per way and last bus is at 9pm but really nice stay with free shuttle to Narita airport Narita city.

Self

8/10

Excellent

22 Mar 2026

Joy

nice breakfast. i liked the shuttle from the airport BUT should have read the schedule carefully. We had to wait 2 hours to get to hotel. It was further from the airport than I expected. I was so tired that I couldn't go to the spa, which was a main reason I went there.

Friends_and_family Family

4/10

Poor

21 Mar 2026

Takaaki

Can’t control the temperature so, room is so hot during the sleep.

4/10

Poor

17 Mar 2026

Gabriela

The resort is very outdated and I ended up in hives due to the amount of dust in the room behind the TV, nightstand, and bed. There was mold in the bathroom on the ceiling. The plus to it is the airport shuttle and shuttle to Tokyo. The dinner buffet was very pricey, I ended up going to Thai Cafe down the street and had amazing food there!

Partner

10/10

Exceptional

15 Mar 2026

Christopher

Love it here

Family

10/10

Exceptional

12 Mar 2026

leah rose

staff are very nice

Partner

10/10

Exceptional

12 Mar 2026

Albert

Staff were amazing, food was great, rooms are clean, I would highly recommend. Just about an hour from Tokyo but the commute is easy and you enjoy scenic views en route

Self

10/10

Exceptional

08 Mar 2026

David

Quiet, comfy bed & linens, great locations. Will repeat!

10/10

Exceptional

08 Mar 2026

Jothany Michelle James

Clean room. Great gym. Helpful staff ! Quiet even though it houses many guests. I would stay here again.

6/10

Pleasant

24 Feb 2026

Mary

Food was expensive and not good quality. Bed and pillows very uncomfortable. Minimal ventilation in the room, very hot. Much more strict tattoo policy than was stated on the booking info. Bus to Tokyo station was convenient and affordable

Partner

10/10

Exceptional

21 Feb 2026

Altoon

Amazing place, location was a bit remote, but the free shittle helped with the convenience.

8/10

Excellent

19 Feb 2026

Hwan

Not really able to control the temperature in the room, it was very hot. Staff was very nice though, and the spa was also great

Self

10/10

Exceptional

09 Feb 2026

Wendy

The buffet was nice and had lots of options and the onsen was close and convenient as well

Leisure Family

10/10

Exceptional

01 Feb 2026

Chihiro

The room was clean and the staff were courteous. The only downside was that wifi in the room didn’t work

Business_and_leisure Friends

8/10

Excellent

15 Jan 2026

Angel

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Leisure Partner

8/10

Excellent

20 Dec 2025

DORIS

Good onsen and nice staff but place is a bit dated!!!

Leisure Partner

6/10

Pleasant

17 Dec 2025

Ruby

Ariel was really wonderful..! Very helpful staff..!
But the rooms need some updating and other staff were not so friendly. (Except for Ariel .
And the hotel is far from any activities.

10/10

Exceptional

16 Dec 2025

Raphael

Perfect place to stay for enjoying Japanese calm side.

Business_and_leisure Self

4/10

Poor

07 Dec 2025

Koji

It was pretty far from the Narita Airport. They said they had hotel shuttle services HOWEVER not very many. I had to take a cab to get there and it did cost me about $50. The hours for Onsen was so odd and not open in the morning. I could not use their Onsen. The breakfast was ok. I would not stay there anymore.

Self

2/10

Poor

07 Dec 2025

Shirley Veraly Lam

I was really excited to stay at International Resort Hotel Yurakujo, but my experience went downhill the moment I arrived. The room I was given was shockingly dirty. The carpet was dingy, the bed had yellow stains all over it, and the bathroom was extremely old and poorly maintained. The entire room looked neglected and nothing like what I expected.
Because of how unacceptable the conditions were, I requested a refund for the remainder of my stay but the hotel refused. The service was unhelpful and dismissive, and I felt completely disregarded as a guest.
I do not recommend this hotel to anyone. Terrible service, terrible conditions, and an overall unpleasant environment. Spend your money elsewhere.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Lihua

good

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Josue

Super cozy

10/10

Exceptional

28 Nov 2025

Jerry Eric

Good hotel ! Will stay again!!

Leisure Self

8/10

Excellent

26 Nov 2025

James

Room is big and spacious
But the shuttle to airport need to be more frequent and more trips. Timing need to be punctual

Friends_and_family Family

8/10

Excellent

22 Nov 2025

Tammy

We chose this hotel for proximity to the airport and the hotel fee included the shuttle.
The hotel is tired and a bit dreary but clean enough and the hotel staff were excellent.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Raul

Aqesome staff and rooms

10/10

Exceptional

16 Nov 2025

Rosanne

Although the hotel gets a lot of use from big tour groups it was clean and comfortable and the price was fantastic. Very helpful front desk staff, and free shuttle service into little town of Narita. The sweet bus driver gave me a big hug when I told him I used to stay at the hotel 35 years ago as a flight attendant! It was like he was an old friend. He was lovely!!

2/10

Poor

14 Nov 2025

Renuka Devi

Our room was freezing cold all the time, we kept complaining and then we got extra blankets and a portable heater. The restaurant only had buffet style meals for lunch and dinner which we were not aware of and it was expensive and the food was not good. Would not recommend this hotel.

Leisure Partner

8/10

Excellent

11 Nov 2025

Tselane

The check in and cleaning staff were exceptional and welcoming. Unlike American hotels I've stayed at they provided instant coffee, tea and bottled water every day free of charge. The hotel could use some cosmetic updates though.

Leisure Family_with_children

2/10

Poor

07 Nov 2025

Guy

Extremely dated, looks nothing like the photos, outdoor pool closed, indoor pool was terrible, couldn’t see the golf hole, bar only opens 3/7 days per week
This place was built in the 70s and hasn’t been updated since
My wife said it reminded her of the hotel from The Shining just not as good
Some of the carpets are disgusting
Hotel has a weird smell
Rooms smell like deep heat for some reason
Aircon does not work and windows do not open
Only option to eat is their buffet which is ok but expensive for what is on offer, or the in-house seven eleven for an egg sandwich
Onsen and massage is offsite but the onsen was a good experience
Only stayed here as it was close to Narita Airport for an early flight the next day
Next time either avoid Narita or stay in Tokyo and pay the extra cost for a driver in the morning and drive two hours to Narita
Staff were very friendly and accommodating but I would not stay here again

Leisure Partner

10/10

Exceptional

01 Nov 2025

Connor

Great

6/10

Pleasant

25 Oct 2025

Natwarlal

Airport transportation not very frequent

10/10

Exceptional

17 Oct 2025

Julie Naluis

⭐️⭐️⭐️⭐️⭐️
I had a wonderful stay at this hotel! The room was clean and comfortable, and the staff were very friendly and helpful. The free airport shuttle was on time and convenient, which made my travel much easier. The breakfast had a good variety, and the hotel location was peaceful with nearby shops and Aeon Mall just a short ride away. Highly recommend this place for travelers flying in or out of Narita Airport!

Leisure

4/10

Poor

17 Oct 2025

naomi

Compared to when it was Radisson, which was wonderful, I’d say it’s now at the level of a Motel 6 or Comfort Inn & we were very disappointed. Room was never actually cleaned, only towels changed & sheets changed when asked. There was mold in the grout of the shower & sink, I bought bleach spray & sprayed it. Room was very humid & all we could do to control the temperature was adjust the speed of the fan. Hotel did have a stand fan we used. Beds were very hard. Pictures on the website are the same as when it was the Radisson. Restaurant in the hotel is now buffet only, & was not good. Bar is only open on weekends. Food at the bath house was not good either & was very confusing on how to order. Finding staff to help was very challenging. Unsure if the deli/cafe was actually open. Thankfully multiple restaurants in the nearby area that were good & the 7eleven in the hotel had snacks for purchase. There were also a few convenience stores & grocery store within walking distance. Due to number of tour buses coming in & out the 7eleven seemed to struggle on keeping coolers stocked with food. “Bus” to the mall & Keisei-Narita station is a van with limited space, when it was the Radisson it was similar to the highway bus. Concierge desk was almost never staffed. Staff never came to assist with luggage from any bus whether it was their airport bus, tour bus, highway bus, etc. Overall very disappointed & won’t be returning. Since changing owners hotel went way downhill.

Leisure Family

8/10

Excellent

14 Oct 2025

Patrick

Great place

10/10

Exceptional

06 Oct 2025

Kenneth

The hotel is a little tired however the room was clean with lots of amenities. The staff was friendly and very helpful Great place to stay if you are flying out of Nariyta

Leisure Friends

6/10

Pleasant

21 Sep 2025

Althena

They need activity daily and wide range of foods that includes American food since eatery is called California n different buffet each day for breakfast n lunch n dinner meals

Leisure Family

6/10

Pleasant

19 Sep 2025

Marieve

I wouldn’t say the property is bad, but it is incredibly outdated. It’s also located in the middle of nowhere. That being said they do have shuttles that can bring you to downtown Narita and to the airport. We personally only use the one at the airport and was quite happy with that choice. I wouldn’t choose to stay here again, but it was OK.

Leisure Family

10/10

Exceptional

18 Sep 2025

Yan

Super friendly and helpful staff.

2/10

Poor

17 Sep 2025

jacob robert

Does not look like the photos, far from anything to do, ac in the rooms cant be controlled so it was very hot very uncomfortable

Leisure Friends

10/10

Exceptional

13 Sep 2025

Antonius

Very clean but also very dated hence the price.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Leah

Lots of amenities, very friendly staff!

Leisure Partner

10/10

Exceptional

26 Aug 2025

Paul

Breakfast is awesome
The pool, gym, Osen, light show, and sauna made my stay here well worth it

Leisure Friends

10/10

Exceptional

22 Aug 2025

Mark

The property is a little dated but clean and spacious rooms. Staff were lovely and there is a convenience store open till 11pm inside the lobby.
You receive 1 ticket to adjacent onsen which was wonderful. Onsen has restaurants, bars and bathing too which was amazing! The air conditioning was not very good for a hot night but it was passable for the price I paid.
My only complaint was that the shuttle bus is only every 2 hours ….i had just missed one so had wait and a taxi was $50 to get to the hotel as its not super close to the airport.

Leisure Self

10/10

Exceptional

21 Aug 2025

Johnny

This hotel is a bit old school but i love how they have so much to do. There’s a pool and a spa and also a seven eleven inside the hotel which gives easy access to late night food and snacks. Overall a lovely environment with friendly staff.

Leisure Partner

8/10

Excellent

08 Aug 2025

Thierno

The AC was not working properly

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

kaori

I wish I knew that the hotel could accommodate with giving us an extra bed with extra fee at the time of booking. Their own site as well as Expedia was clear that they won’t do so we ended up booking and paying for 2 rooms for 2 adults and one child (11 years old), We used to like this hotel, it was old but has certain charm on it. Now it looks to me that they want to sell and market especially to Chinese tourists. The facility was noisy and crowded. Unfortunately I don’t think i can recommend to anyone.

Leisure Family

8/10

Excellent

04 Aug 2025

Salvador

I only had an issue with my first room. They changed me the next day and so much better. Everything the hotel offers is amazing. The tourist are the worst. But the staff were amazing, especially the front desk! They helped me and I am grateful for them. Thank you!

Leisure Friends

10/10

Exceptional

02 Aug 2025

Sahil

The buffet options were varied and tasty for both lunch and breakfast. The staff were very friendly and answered any questions we had.

Leisure Family

2/10

Poor

27 Jul 2025

Tara Val

Black mold, hair, stains, holes in rug. Broken shower

Leisure Family

8/10

Excellent

26 Jul 2025

Shanshan

Great spa b

The stay included a spa within the premises with make is unforgettable but they need to do something about the shuttle service from and to the airport as it’s too small and has very few trips schedule per day so it’s not enough for the guests arriving at a given time.

Friends_and_family Family

2/10

Poor

18 Jul 2025

Zenaida

Smelly And dirty Toilet And room, dusty!
GSR are Not well trained properly How to handle the guest complaints. No MOD ON sight to solve the guest complaints.
Floods that their serving In the buffe are very pricey And Not very appetizing.
Did Not meet some of my expectations as a guest. They pit US In a very old, suggy and dusty bed. I Will Not comeback In this hotel
And I Will Not recommend IT as well.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

Terumi

There was good customer service.

Leisure Friends

2/10

Poor

07 Jul 2025

Rachyl

\"close\" to the airport but in the middle of nowhere with nothing close by to walk to and the places that can be walked to are over a 15 minute walk and close early (8-9PM depending on what you want/need). Elevator doors only say open for about 15 seconds before quickly closing and keep trying to close even if a bag is in the way so no safety steps in place. Whole hotel has a musty smell and my room on the 5th floor smelled soo bad at 10pm that I had to open the window in the summer and keep my room door open for a while to allow fresh air and circulation. Room said it has A/C but it didn't work, only made a sound of it trying to work but no air blew out. Mold and mildew in the bathroom around the circulation fan. Son wanted to play in the outdoor pool in the morning to beat the heat but when we woke up and went down to check it out, we were greeted with a slimy green pool. Check out is 11am but we left way before that due to all the hotel failures.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2025

Starshima

I would live here!!!
I had such a relaxing stay. The staff are incredibly kind, helpful, appreciative.
I love them so much!!!
Can’t wait to come back!!

Leisure Self

10/10

Exceptional

30 May 2025

Keith

It’s always nice coming here. They have really nice coach bus that shuttles you for free to and from airport. The rooms are beautiful and spacious, and their restaurant downstairs is wonderful with nice buffet meals and drinks.

Leisure Partner

10/10

Exceptional

24 May 2025

Nikolaos

Thank you! It was a Great stay

Leisure Self

10/10

Exceptional

19 May 2025

Steve

Nice staff speaking english