Jaal Riad Resort

Morocco , Marrakech
MARRAKECH, Avenue Mohamed Vi Marrakech
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50 reviews shown

10/10

Exceptional

08 Mar 2026

Kathryn

Very central to our plans

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

Laura Marie

We had a pool-view room which was lovely and spacious. Staff were very friendly. There was a good variety of food on offer for all-inclusive, and the food was of good quality. The only disappointment we had was realising that you had to pay to use the indoor pool (about £20pp per hour). I had not seen any mention of this when booking. Unfortunately we were unlucky with the weather and it was cold and rained for the 3 days we were there (Jan 2026), meaning we could not use the outdoor pool. I would recommend this hotel for a summer stay, but in the winter there is not much to do

Leisure Partner

10/10

Exceptional

12 Jan 2026

Jill

The team at reception could not have made us feel more welcome or looked after. The riad is beautiful and well situated from the airport and mediba. We wished we could have stayed longer.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Samuel

This really was a fantastic stay, I knew I wanted to stay here before I left home as I’d stayed 12 years ago and it was wonderful and it certainly didn’t disappoint in any way. The room was large, very comfortable and was a perfect one night stay while in Marrakech, I only wish it was longer.

Self

10/10

Exceptional

30 Sep 2025

Rachel

Perfect place to stay, for friends or couples. We’ve stayed here many times now and it’s like coming to see friends.
Rania at the reception is especially kind and welcoming to guests and makes you feel so glad to be staying at Jaal.
Everything is clean and the food is great.

Leisure Family

10/10

Exceptional

03 Jul 2025

Rachel

This is my favourite go to hotel, Stayed twice already this year and have 2 more trips booked already. welcoming reception and the team of staff are wonderful. Friendly and inviting. Nothing is too much trouble. wonderfully comfortable rooms and great level of cleanliness too.

Leisure Self

10/10

Exceptional

22 Jun 2025

Ayoub

Good

10/10

Exceptional

25 Mar 2025

Mark

My stay at Jaal Riad was amazing. The staff were very accommodating and friendly. The hotel itself was clean and had a nice atmosphere. We had a hammam, which was such a great experience. I would definitely recommend this hotel for anyone looking for somewhere to stay in Marrakesh.

Partner

8/10

Excellent

16 Jan 2025

Reda

The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.

Leisure Family

10/10

Exceptional

04 Jan 2025

Muhammad Mobin

Family holiday

This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too.

The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Ian

Nice room on top floor overlooking the pool. Had a nice balcony and rooms are spacious.

Business_and_leisure Partner

10/10

Exceptional

12 Dec 2024

Clean
Lovely property in Riad style.
Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room.
The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing.

There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner.
Concierge was helpful finding us a great guide to tour the city.
Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words.

I would love to come back to stay in this resort.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Francis

Beautifull Hotel

8/10

Excellent

19 Aug 2024

Maria

Wonderful experience ,
Very friendly staff

Leisure Self

10/10

Exceptional

25 Jul 2024

Tedd

Enjoyed the break and will definitely be coming back.

Business

10/10

Exceptional

20 Jul 2024

Black

Absolutely thrilled with my recent stay at Jaal Riad Resort Marrakech! This wasn't my first visit, and it certainly won't be my last. The ambiance, the hospitality, and the sheer beauty of the place keep me coming back. A special thanks to the amazing team at the reception for their exceptional service. Also, a shoutout to the bar O2 & Stay for their wonderful atmosphere and the fresh cocktails they serve. I'm in love with this amazing resort—every experience here is unforgettable. Highly recommend it to anyone looking for a perfect getaway!

Leisure Partner

8/10

Excellent

04 Jun 2024

Christian

Where do I start,
overall look of hotel is beautiful, all areas are spotless, the pool is nice and very big, the Italian restaurant we try was disappointing ( only 1 menu available, yes 1 menu to share between the tables !!!, food average, tiramisu terrible, no cocktails available despite been on the menu...)
The buffet restaurant for breakfast very nice and ample choices, used it also in the evening 300dam if not all inclusive, choice was various and food was ok.
Hotel about 7mn from jeema el fna 50dam by taxi

Self

10/10

Exceptional

24 May 2024

Black

I recently had an incredible stay at Jaal Riad Resort Marrakech, and I can't recommend it highly enough. The culinary experience at their restaurant and buffet was exceptional, offering a wide variety of delicious options to suit every palate. The breakfast spread was equally impressive, providing a perfect start to each day. The resort itself is a serene oasis, with a quiet ambiance that allows for total relaxation by the beautiful pool. Evenings were particularly enjoyable at the O2 Bar and Stay Bar, where the atmosphere was perfect for unwinding. Overall, Jaal Riad Resort Marrakech exceeded all expectations and made for an unforgettable stay

Business_and_leisure Family

10/10

Exceptional

31 Mar 2024

Black

Une escapade inoubliable au Jaal Riad Resort ! Notre séjour dans ce havre de paix a été tout simplement magique. Dès notre arrivée, nous avons été accueillis chaleureusement par le personnel attentionné et souriant. L'architecture traditionnelle marocaine et le décor somptueux nous ont transportés dans un autre monde. Les chambres étaient luxueuses, confortables et décorées avec goût, offrant une vue imprenable sur la vue panoramique et la grande piscine. Nous avons également eu la chance de profiter des délices culinaires proposés par le restaurant de l'hôtel Le CAT mettant en valeur leurs goût de service et les saveurs exquises de la cuisine locale. Les moments de détente au bord de la piscine ou dans le spa ont ajouté une touche de bien-être à notre séjour. Nous recommandons vivement le Jaal Riad Resort à tous ceux qui recherchent une expérience authentique et raffinée à Marrakech. Nous avons hâte d'y retourner !

Leisure Family

10/10

Exceptional

31 Mar 2024

Dr JoDean

Beautiful facility. Friendly, knowledgeable, helpful staff.

Leisure

6/10

Pleasant

30 Mar 2024

Loremel

If you want a quieter place to stay, this is a great place for you. The place looks very nice. There is a pool and a gym that you can use.

It is a bit far from the Medina. You need to get a taxi to get there. The problem isn’t so much as getting there but more of the swindling and price gouging that happens when you try to find your way back. Most drivers don’t know the place so I have to refer them to the mall behind it. That mall is still some walk away from the hotel entrance.

The place itself is so nice aesthetically. However, I tried calling for room service four times and nobody was answering. The free breakfast was okay— could be better. In my room, they didn’t refill the soap and when I asked them to change it, they never did.

There is only one elevator (it’s a three story building) and only one receptionist.

Overall, perfectly adequate place if you just want a place to sleep and leave your stuff for the day.

Leisure Self

10/10

Exceptional

26 Mar 2024

Black

Mon séjour au Jaal Riad Resort à Marrakech a été tout simplement extraordinaire ! L'atmosphère paisible et luxueuse du riad, combinée à l'hospitalité chaleureuse du personnel, a rendu mon expérience inoubliable. Les jardins magnifiquement entretenus, les délices culinaires marocains et les installations de spa de classe mondiale ont ajouté une touche de magie à chaque instant. Un véritable paradis où chaque détail était pensé pour offrir une escapade de rêve. Je recommande vivement cet endroit à quiconque cherche à se ressourcer dans un cadre somptueux à Marrakech.

Leisure Family

10/10

Exceptional

24 Mar 2024

JoDean

The staff were friendly and helpful. In addition, I inadvertently left cash in the safe and the staff found it and held it for me to pick up. So gracious. Can’t say enough about this place.

Leisure Self

10/10

Exceptional

22 Mar 2024

Alain

I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay

Leisure Family

10/10

Exceptional

22 Feb 2024

Alain

Leisure

10/10

Exceptional

16 Feb 2024

Aissam

My stay at Jaal resort was excellent, largely thanks to Ale Eddine’s exceptional service, his professionalism and assistance made a big difference, the hotel was clean and comfortable and conveniently located.

Business_and_leisure Friends

10/10

Exceptional

16 Feb 2024

Alain

Every staff member was attentive, lively and pleasant. We had a great time at Jaal Riad Resort and are already planning to come back to stay. Excellent location from markets, mall and airport ! The Bowe spa was perfect too, the ladies who did our hamam were so professional and brilliant.

Leisure Partner

10/10

Exceptional

14 Feb 2024

Alain

10/10

Exceptional

13 Feb 2024

Navid

Excellent stay at Jaal Riad, very polite and helpful staff, breakfast options were also very good. Swimming pool is not heated hence not usable , could do with an indoor pool like other 5 star hotels. Overall great experience.

Leisure Partner

8/10

Excellent

03 Feb 2024

Einas

Business Self

6/10

Pleasant

01 Oct 2023

james

Great service. Food was ok. Nice property but they do an all inclusive thing that gives this place a bit of a cruise ship vibe.

10/10

Exceptional

01 Aug 2023

Claudia

Beautiful architecture, spacious pool and amazing staff.

Leisure Family

6/10

Pleasant

18 Jul 2023

tree

Hotel was clean but very outdated and not kept up.
Staff tried hard to be friendly and courteous.
It had no vibe.

Leisure Self

6/10

Pleasant

09 Jul 2023

Verified traveler

There was no iron in the room. The bathroom was blah. Won’t recommend

Partner

10/10

Exceptional

05 Jul 2023

SULTANA

Where to start with this property! The most beautiful resort in Marrakesh. As soon as you enter you're greeted with grandiose intricate morrocan architecture making you feel like you're in a palace. The hotel is immense, very clean & modern. There are top notch restaurants, boutique, a beautiful spa, and huge pool which makes you want to stay at the resort all day. It is 100x more beautiful in person.

We stayed at many hotels during our vacation in Morocco and this was our favorite place! The staff, from the managers to the cleaning crew were the kindest people we encountered during our trip. They always went out of their way to accomodate us, give us recommendations, call taxis, make reservations, upgrade our rooms, and everything we could have asked for and more!

The suite we stayed in had two of the biggest balconies I've ever seen in a hotel room, very comfortable beds, walk-in closets, fully decked bathrooms, a living room, and AC strong enough to combat the Marrakesh heat. Most importantly the rooms were crystal clean.

Everyone in Marrakesh who knew we were staying at Jaal hotel told us we made the best choice! Truly we couldn't have picked a better property for our 6 days in Marrakesh, we did not want our stay to end. There are no words to describe how friendly and welcoming the staff was. They all speak multiple languages and there's always a smile on their faces. Do not look elsewhere if you're coming to Marrakesh! We will come back again and again for sure.

Leisure Family

10/10

Exceptional

17 May 2023

Rodney Hardwicke

A very beautiful hotel with exceptionally friendly staff

Leisure Partner

8/10

Excellent

09 May 2023

Winston

Solid 3.5/5

On arrival, my partner went to check in and was told to sit and relax as they took about 15 mins to get our keys and then another 5ish mins when we were told to wait for a porter to help with bags, when we felt we could have just went up with the porter to follow since we were tired from a long trip.
Nice pool to lay during the day. Not much in terms of activities. Breakfast options are very good. Restaurants are average. Communicating in English with most of the servers and porters was a challenge at times.

Partner

2/10

Poor

18 Apr 2023

Yael

No one spoke English ir understood English

Leisure Self

10/10

Exceptional

30 Jan 2023

Mohamad

A hidden jewl.

This hotel is one of the best hotel We stayed in Merrakesh.

Partner

8/10

Excellent

28 Nov 2022

Linda

Great place to stay

Leisure Partner

6/10

Pleasant

03 Jan 2026

Fredric

Pretty clean hotel w good beds and friendly personnel but the food could have been better at that price and they are charging extra for swimming pool access.

10/10

Exceptional

23 Aug 2025

Paloma

El personal es muy amable y atento.
Las habitaciones son cómodas y grandes, a cualquier hora te hacen la habitación.
El desayuno está muy bueno y variado.
La piscina es muy grande y cómoda, aunque le falta más hamacas.
El hombre de la puerta de la entrada que abre y cierra la puerta a los coches es muy amable y educado.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Azad Jabbar

10/10 aethetics men kommunikationissues

Önskar deras laundry service var enklare, behövde deklarera varje föremål individuellt och hela prislistan och dylikt på franska så förvirrande och de hänvisar till prislistan när man ber om hjälp

Friends_and_family Friends

2/10

Poor

29 Jun 2025

Verified traveler

Après midi beach club à la piscine …

Bon hôtel mais il faut réduire la musique, on a plus l’impression d’être dans un beach club que dans un hôtel l’après-midi. Pas cool pour les personnes qui travaillent l’après-midi et essaye aussi de se reposer, surtout que les chambres sont pas bien insonorisée, j’ai eu la migraine tout le long du séjour à cause de la musique.

8/10

Excellent

03 Jun 2025

Kanza

Tout était parfait sauf les draps sal’e

Partner

10/10

Exceptional

22 Apr 2025

Sebastian

Expérience impeccable dans un établissement de haute qualité, chambre belle et comfortable, merveilleux décors, bons restaurants, surtout le petit déjeuner et un personnel aimable et hautement professionnel.

Business Self

8/10

Excellent

07 Jan 2025

Michel

Bel hôtel. Bonne accueil
Par contre responsable petit déjeuner très désagréable pour quelques croissant que lnon monte en chambre.
Isolation fenêtre nul

Business

8/10

Excellent

12 Oct 2024

Jose

It’s ok .

Leisure Partner

8/10

Excellent

29 Aug 2024

Younes

Très très bon hôtel pour les adultes. Piscine magnifique et bonne ambiance