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St Etienne

Lourdes · France

Boulevard De La Grotte, 61View location

8.0/10Excellent205 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.6/107.6
Condition7.8/107.8
Location8.8/108.8
Neighborhood8.6/108.6
Amenities6.6/106.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About St Etienne

Beautifully located just a few minutes' walking distance away from the sanctuaries of Lourdes, and nestled amidst the backdrop of the Pyrenees, this charming hotel offers guests the perfect setting from which to explore this enthralling area.

The hotel is conveniently situated just 400 metres from Lourdes railway station, and is just 40 km from the city of Pau. Guests are welcomed by relaxing, soothing surroundings and warm hospitality.

The hotel enjoys 43 modern bedrooms, which are tastefully styled and come complete with modern amenities for guests' convenience. Guests are invited to sample the delights of regional cuisine in the hotel's delightful restaurant, for a truly culturally-rich experience.

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A stay at Hotel St-Etienne places you in the heart of Lourdes, within a 15-minute walk of Basilica of Our Lady of the Rosary and Sanctuary of Our Lady of Lourdes. This hotel is 0.5 mi (0.9 km) from Massabielle Grotto and 0.2 mi (0.3 km) from Abri Saint Michel.

Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 8:00 AM
Check-in until 3:00 PM
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for continental breakfast: approximately EUR 5.50 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

House of Sainte Bernadette 0.1 km / 0.1 mi
Abri Saint Michel 0.3 km / 0.2 mi
Le Cachot 0.3 km / 0.2 mi
Tourist Office of Lourdes 0.3 km / 0.2 mi
Eglise Paroissiale du Sacré Coeur 0.4 km / 0.3 mi
Museum of Miracles of Lourdes 0.4 km / 0.3 mi
Château fort de Lourdes – Musée Pyrénéen 0.4 km / 0.3 mi
Lourdes Wax Museum 0.5 km / 0.3 mi
Porte St-Joseph 0.7 km / 0.4 mi
Basilica of St. Pius X 0.7 km / 0.4 mi
Lourdes Covered Market 0.7 km / 0.4 mi
Basilica of Our Lady of the Rosary 0.8 km / 0.5 mi
Basilica of the Immaculate Conception 0.9 km / 0.5 mi
Stations of the Cross 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1960
  • Year of most recent renovation: 2012
  • Total number of rooms: 43
  • Number of floors (main building): 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 37 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international calls
  • Transfer serviceExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Fireplace
  • Smoke detector
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Bicycle storage
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • PhotocopierExtra charge
  • TV lounge
  • Pub
  • Hairdressing salonExtra charge
  • Breakfast
  • Continental breakfast
  • Set menu lunch
  • Half Board
  • Full board
  • Full board without drinks
  • Special dietary options
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    St Etienne

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    St Etienne

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    St Etienne

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    St Etienne

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    St Etienne

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 18 m²SGL.ST
    SINGLE STANDARDPhoto unavailable3 photos

    St Etienne

    SINGLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Carpeted floors
    • Central heating
    • Smoke detector
    • Children share the bed with parents
    • Individually adjustable heating
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Desk
    • Satellite TV
    • Plug adaptor
    • Bathroom
    • Shower

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    St Etienne

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    St Etienne

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    St Etienne

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    St Etienne

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 22 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable3 photos

    St Etienne

    TRIPLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • 220V power supply
    • Toiletries
    • Desk
    • Satellite TV
    • Plug adaptor
    • Smoke detector
    • Children share the bed with parents
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Carpeted floors
    • Central heating
    • Individually adjustable heating
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    St Etienne

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    St Etienne

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    St Etienne

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Children share the bed with parents
    • Smoke detector
    • Plug adaptor
    • Satellite TV
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wheelchair-accessible
    • Balcony
    • Individually adjustable heating
    • Central heating
    • Carpeted floors
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    St Etienne

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about St Etienne

8.0
Excellent
205 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
8.8 /10
Neighborhood
8.6 /10
Amenities
6.6 /10
100 reviews shown
6/10
Pleasant
16 Jul 2026
theres
Budget hotel. Carpets in the room not ideal at all. Positive note quail walk to grotto
Friends_and_family Friends
8/10
Excellent
11 May 2026
Krishnie Vanaja
Three of us booked a family room. Very convenient location to the church which was a short walk away. 24hours desk was very helpful. Reasonable size room with fresh bedding & towels. Pleasant stay.
Family
10/10
Exceptional
04 May 2025
Mary

Very good location

Very close to where we wanted to be.
Friends_and_family Family
8/10
Excellent
19 Nov 2024
Mei
“You pay what you get” the room is ok and enough space to walk around. Washroom amenities are basic and doable. The carpet looked old and dirty, the bonus is the elevator and walking distance to the Santuary of our Lady of Lourdes. One can walk around the surrounding area on foot. Staffs are great, very accommodating to one request.
Would recommend this hotel and I would stay again at this hotel.
Leisure Partner
6/10
Pleasant
06 Jun 2024
Mrs Angelia

Near Grotto & Fair Price

3 minutes walking distance to grotto and ideal to attend the evening candle-light procession. Central & convenient location to catch bus to the airport.
Friends_and_family Family
10/10
Exceptional
27 Nov 2022
David
Good deal
Leisure Self
4/10
Poor
17 Apr 2022
Perpetua

Very basic

Hotel is close to the Basilica of Our Lady of Lourdes. Friendly helpful reception staff. The room was noisy at night (1st floor + near elevator) Decor minimal, needs a coat of paint. Bathroom needs a renovation, shower plus shower curtain and sink needs replacing. Paid extra for City view - was a brick wall with the roof of the building across. Didn't have breakfast there for€20.00 Per day. No kettle or coffee/tea in room. More like a 2 star hotel but the price was higher than it deserves.
Friends_and_family Family
6/10
Pleasant
26 Nov 2019
Visitor
Front desk was helpful for us to locate street parking upon arrival.
Chairs at the lounge (arm rests) mostly have holes.
We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down.
TV size was too tiny for the room size and only 1-3 english channels, no cable .
Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time.
Very accomodating in giving us hot water. No (small) fridge in the room
Toiletries do not included shampoo
Towels are more like kitchen towels, very thin and do not smell fresh.
Our beds were made daily which was great.
Heating source was small and did not warm the room well enough, and also took long to warm the room.
It is an old building.
Lady receptionist always pleasant though.
Leisure Partner
10/10
Exceptional
23 Oct 2019
Catherine
Lovely hotel. Very central to grotto
Friends_and_family Friends
8/10
Excellent
22 Apr 2019
Verified traveler
I like that it is very close the the church and everything.
Leisure Family
8/10
Excellent
19 Mar 2019
Verified traveler
Very close to all the sites and good food and transport nearby. Great place to stay, basic but great beds, shower and amazing price. Would recommend!!
Leisure Partner
8/10
Excellent
18 Mar 2019
Verified traveler

excellent location

As a low cost hotel for short stay I think this hotel is above average
Partner
8/10
Excellent
23 Nov 2018
Samitha

Gud hotel during off-season

Not all the plug points in the room were working.. the heater was not that strong enough to heat the room .. overall ok room for just one night during the off-season..
Family
8/10
Excellent
31 Oct 2018
Verified traveler

Nice for the price

Nice and simple place. Good breakfast for €5. Could also have dinner. The 2 managers were very nice and helpful. Good wifi in rooms.
10/10
Exceptional
04 Oct 2018
Susan

Got what we expected....

We read reviews of different hotels before we booked & we are happy we chose to stay with St Etienne.
The proximity to the Sanctuary, Train station & very good reviews made us decide to choose St Etienne.
At the Airport, we missed the bus by few minutes & we didnt want to wait another hour. We joined with 3 other people to take taxi ( van ) for €40 total.
They charge €35 for 4.
We decided to book breakfast the night before. For the price of € 5.30 we had a filling breakfast .
We highly recommend this hotel.

Partner
10/10
Exceptional
21 Sep 2018
Traveler
Very nice place for reasonable price. 15 min walk to the railway station and 5 minutes to Lourdes. It's on the main Street to Lourdes church. Lot of restaurants nearby.
10/10
Exceptional
18 Jun 2018
Leslie
Awesome front desk guy, amazing room for the price, stoked!
Partner
6/10
Pleasant
14 Jun 2018
Verified traveler
We were late in checking out by 10 minutes and the cleaning crew were already throwing stuff out of our room. I lost some of my purchases. Otherwise, had they waited a little bit for us to check our stuff, then, I wouldn't have lost some of our things.
6/10
Pleasant
20 May 2018
Verified traveler

Little disappointed, as location was wonderful !

Location very good, no tea making facilities in room, no safe, did not eat there, only found one English speaking staff member. The Italian gift shop lady, attached to the hotel, was most helpful though. No English channels on tv, in my room anyway
10/10
Exceptional
12 May 2018
Verified traveler

beey clean everyting walking distance

For purpose of pilgrimage to the grotto this hotel is perfect location, 10 min walk to the grotto, shopping places and eateries nearby, very good breakfast but you have to book the day before, it’s a MUST, or no breakfast.srayed here for four nights. I recommend this place. About 20 mins from the airport. Staff very helpful & pleasant.
6/10
Pleasant
02 Apr 2018
maria

Just had no hair dryer in my room.

Hotel was very close to the grotto which was nice. Overall ok
8/10
Excellent
14 May 2017
mag

Great hotel, near the sanctuary

Hotel was very near the sanctuary. Great location with lots of restaurants and shops just opposite the hotel. Within a 5min walk from the sanctuary. Staff was great, though you should prebook a taxi with the hotel before arriving as there are no taxis waiting at the airport.
8/10
Excellent
25 Feb 2017
Verified traveler

Great Spot for a pilgrimage.

The Hotel was about a 5 minute walk from the Cathedral. This was most convenient. Please be aware that the main gates to the Shrine area close at 17:30. After that entrance and exit are via the road to the left of the main entrance.
The hotel staff was most helpful in finding restaurants for travelers in the off season. Parking in he off season was down the street in a common lot. In February parking is free. Breakfast was minimal but for just a few Euro's not a problem. Over all I rate it an 8.5
10/10
Exceptional
12 Sep 2016
Gerard

Excellent

The manner and courtesy of the manager and was excellent,
Location for us as Pilgrims to Lourdes was perfect,
Very good value for money
Partner
4/10
Poor
02 May 2016
Verified traveler

noisy

Very noisy, rooms are too close to each other, same breakfast every morning, wasn't happy at all.
8/10
Excellent
08 Oct 2015
iva

Very conveniently situation

Short visit to the shrine
Partner
6/10
Pleasant
01 Sep 2015
Verified traveler
It was very hot, no AC! Location great for visiting city, but be warned that Lourdes is very tacky, touristy.
Partner
6/10
Pleasant
07 Aug 2015
JOSE ANTONIO

OUR LADY OF LOURDES GROTTO VISIT-2010, 2013 & 2015

I WILL RECOMMEND THIS HOTEL TO MY FRIENDS. IT'S VERY CONVENIENT AND NEAR THE SANCTUARY...
Family
8/10
Excellent
07 Apr 2015
Donna Mae

Great value and location

a basic hotel conveniently located near the grotto and train station. I must say that the staff is very helpful especially the kind lady at the front desk. The room is small but cosy. The only downside is sound-proofing as we can hear people talking in the hallways. Hoping to come back to Lourdes and would definitely consider staying at St-Etienne again.
Partner
8/10
Excellent
16 Mar 2015
Marilyn

close to the grotto

Had a diffficult time locating the hotel because of constructions going on in town, and some streets were closed to traffic.
4/10
Poor
17 Feb 2015
Verified traveler

You get what you pay for!

Was not the greatest but it's okay!
10/10
Exceptional
02 Dec 2014
Mercedita

Great Hotel

Indeed true to its high rating. Close to the Sanctuary and shopping. Clean and quiet neighborhood (or maybe it is just because it is the low season. Very satisfied. I am recommending it highly to friends and travellers
8/10
Excellent
15 Nov 2014
Verified traveler

Okay but worth staying at.

The hotel was perfectly located close to the Basilica. The room was okay, nothing special. The staff was auper friendly!
8/10
Excellent
03 Oct 2014
Verified traveler

Good

Good location
Family
4/10
Poor
01 Sep 2014
N.S.M

NEAR TO GROTTE

VERY NOISY OUTSIDE SO YOU CAN'T SLEEP AT NIGHT. RESTAURANTS AT BOTH SIDES SO COOKING SMELLS FROM EARLY MORNING.CAR PARKING WAS A BIG PROBLEM. CLEANLINESS OF ROOM WAS NOT VERY BAD BUT BED SHEETS WERE NOT CHANGED EVERYDAY.
8/10
Excellent
11 Mar 2014
lourde visitor

Hotel had an excellent location

Close to train station and grotto as well as st.bernadette's home , le moulin and le cashon. Excellent hotel for all people aiming for the pilgrimage.
10/10
Exceptional
30 Nov 2013
David

GREAT

What a great deal!

Low cost, safe, clean, and close to the Grotto at Lourdes, France. The friendly staff speak 4 languages, wow.
10/10
Exceptional
13 Nov 2013
RJ/Raul of Seattle

Love you, Hotel St-Etienne

Great location, friendly and helpful STAFF, clean room, convenient, great value!
10/10
Exceptional
20 Oct 2013
my h.

convenient location

Satisfactory. Courteous front desk service.
6/10
Pleasant
19 Oct 2013
Susy
Good value of money, nice staff, good location.
10/10
Exceptional
16 Oct 2013
Verified traveler

Close to everything....

Great hotel for price..Desk help superb speak various language's ...hotel restaurant food not so great..
..about a quarter mile to half mile to grotto and basilica...full of souviniers shops on street,restaraunt's and bar's and grill...would definetily go back to st.etienne...
8/10
Excellent
30 Aug 2013
colin

great trip

Location incredible, breakfast OK but confusion over payment that had been made with hotels.com but otherwise good
4/10
Poor
28 Jul 2013
Verified traveler

Reasonable hotel but v noisy location

We had a room on front of hotel and the street on which it is situated was very noisy all night. The room was v hot and only ventilation from the window which meant the street noise kept us awake. Also the floor was not level and our beds were therefore on a slope!
8/10
Excellent
28 Jul 2013
Verified traveler

good location in the center of Lourdes

The room was clean and relatively large and comfortable, and wifi was included. Breakfast was not bad too. The hotel is not far from Massabielle grotto on foot.
10/10
Exceptional
08 Jul 2013
Stella

Excellent accommdation.

My stay at Hotel St-Etienne was fablous, excellent and friendly staff. 24hrs service desk.
6/10
Pleasant
05 Jun 2013
Judith

Simple but pleasant stay

To me, the hotel St Etiene is a nice, pleasant and basic hotel. The location is convenient as we took only 10 minutes to walk there from the train station and 5 minutes' walk to the sanctuary.

The room was clean and well kept. Although there were no fridge, hair dryer and hot drinking water provided, we can request for the hot water and hair dryer if we need them. We had been collecting a jar of hot water from downstairs to our room several times to make hot drinks as it was cold and raining during our stay there. The staff was helpful and asked if the heater was working well for us. Breakfast was affordable and just nice for us. We bought some religious items from its shop downstairs at a 10% discount.

It was a pleasant stay here and we will not hesitate to come back in future mainly for its good location, cleanliness and affordable room rate.

Cheers.
Partner
10/10
Exceptional
15 May 2013
Verified traveler

great locartion

we only stayed 1 night and wish we could have stayed longer. Hotel was quite good and suited our needs. only drawback is bed could not stay together as double bed. My husband and I are not used to separate beds. Apart from that everything was great. Enjoyed the shower. Would come back again to St Etienne
8/10
Excellent
09 May 2013
Ron

Close to Grotto

The hotel provided good basic accommodation at a very reasonable rate. It has a good location being not far from the train station and close to the Grotto and tourist shopping. The room is small by North American standards but met my needs. My only complaint is the sound proofing. I could hear people walking in the room above and sounds from the hallway.
10/10
Exceptional
26 Apr 2013
vincenza

comfy beds

will most certainly return nothing could be faulted apart that we could of done with use of a hair dryer. thankyou you have excellant staff we will use you again
8/10
Excellent
24 Apr 2013
cfon

Close Proximity to Bacilica

Hotel we recently renovated and very close proximity to the resturants and the Bacilica. Below the hotel was Benedette home which to us was bonus. I would stay here again on my next prilgimade.
8/10
Excellent
13 Apr 2013
Jeanette

Great value

Excellent value for money and very accessible to all amenities.
10/10
Exceptional
20 Feb 2013
Maria

Great location

The rooms were spacious; especially the bathrooms. The staff were accommodating. The location was very good as it was quite close to the Grotto and other worthy sites like the Fort, the Cachot, St. Bernadette's family home, downtown, etc.
8/10
Excellent
15 Oct 2012
Mr & Mrs Motha

Hotel Review

very Happy with our overall stay in the hotel. Convenient location to the Shrine of our Lady of Lourds. Very helpful hotel staff.
8/10
Excellent
08 Oct 2012
G robbo

Conveniently located for grotto and churches

Basic but very convenient, excellent value for money
Family
6/10
Pleasant
21 Sep 2012
Estela
The hotel room which we had didn't have an aircon or electric fan, as it was so hot when we were there, we have to open the window to let the breeze come in. The good side, the hotel was close to must-see sights.
6/10
Pleasant
01 Jul 2012
Rod

Lourdes Visit

Hotel is newly renovated. Room is small by American standard but not uncommon in Europe. No hotel car parking but free public parking @ 5 minutes walkind distance. Very close to the Lourdes Grotto. Please note that the road to the hotel is one-way and changes direction every 2 weeks.
8/10
Excellent
13 Jun 2012
Spencer

Newly reopened..great location and value!

Just reopened! VERY convenient to all the sights in Lourdes..especially the Marian Procession and Basilica! Free parking nearby, but a bit tricky with all the one way streets! Very kind lady at front desk! Simple but satisfying breakfast! The newly refurbished room was large enough and the bathroom brand new! GREAT VALUE..would definitely stay again!
10/10
Exceptional
07 Mar 2026
Ludovic
Hôtel idéalement situé, très proche du sanctuaire. Personnel tres aimable, notamment Fred avec qui nous avons eu à faire pendant notre court séjour. Hôtel qui aurait mérité un petit rafraîchissement, mais gardant un certain charme par son côté ancien, s’assimilant parfaitement à la ville de Lourdes. Idéal et bon rapport qualité prix pour un court séjour.
8/10
Excellent
26 Oct 2025
Elaine Cristina
Localização excelente, tamanho do quarto bom, limpeza boa, cama ruim.
Partner
10/10
Exceptional
15 May 2025
René
Tres bon Hotel
8/10
Excellent
05 Jul 2024
Sutharsan
Pour la 1ere famille c'était top la chambre 304. Prise un peu partout avec trois lits séparés. Belle salle de douche.

Pour la 2eme famille, c'était bien la chambre 209, mais dommage qu il yavait qu une seule prise pour les 3 personnes !! Et une petite tv pour les deux chambres..
Mise à part ça tres grande chambre spacieuse et grande salle de douche. Option petit dej et diner avec un tarif convenable et très bon.
Gros point à améliorer la wifi qui est pas bonne.
Leisure Family
10/10
Exceptional
21 Aug 2020
Jessica-Jane
Séjour agréable convient pour des séjours à 2 ou même en famille. À proximité de tout, des boutiques souvenirs comme du sanctuaire de lourdes
Friends_and_family Family
8/10
Excellent
09 Mar 2020
Emmanuel

Sejour paisible

Séjour paisible et très confortable
Self
10/10
Exceptional
08 Mar 2020
juliette
Accueil chaleureux, grande disponibilité du personnel.
un grand merci à Fred pour sa gentillesse et accueil.
Établissement propre bien entretenu.
Friends_and_family Family
8/10
Excellent
26 Nov 2019
Magguy
Personnel disponible et accueillants
Self
10/10
Exceptional
16 Nov 2019
Gerardo

AGRADABLE VISITA.

Muy diferente a lo tradicional pero atendidos con mucha empatía
Partner
8/10
Excellent
08 Nov 2019
Verified traveler
Sugerirles que quiten la alfombra que recoge olores
Self
6/10
Pleasant
18 Aug 2019
Verified traveler
Aceptable .
Family
8/10
Excellent
08 Jul 2019
Verified traveler
Nous avons apprécié le fait qu il y aille un accueil 24 h/24h. Jolie chambre et salle de bain bien équipé pour une remise en forme avec une douche.
Leisure Family
8/10
Excellent
25 Jun 2019
Verified traveler
J'ai aimé le dialogue avec le personnel de l'établissement. Le personnel ne se fatigue pas de chercher à vous trouver de solution au problème posé, cependant, il est bien d'indiquer que le prix proposé par Oui.Sncf ne prend pas en compte le petit déjeuner au lieu d'une surprise désagréable à l'arrivée. En outre, le petit déjeuner qu'on paye est très basique et le service petit déjeuner finit très tôt, à 9h30 pour des gens qui ont parfois fait un très long voyage et qui doivent se reposer un peu plus longuement au réveil le matin. 10h-10h30 serait mieux comme dans d'autres établissements par le monde
Business Family
6/10
Pleasant
13 Jun 2019
Jose Carlos

Não foi tão mal

Hotel antigo, bem ao lado da igreja, o estacionamento é o público, gratuito das 18:00 as 9:00 pra quem conseguir vaga. Os recepcionistas foram muito simpáticos e as mulheres da limpeza TB.
Partner
2/10
Poor
04 May 2019
jrick
Fuite d'eau dans la douche. Pas de seche cheveux. Trop de bruit en provenance des chambres voisines quelque soit l'heure.Pas de réclamation possible à faire. Pas de changement de chambre possible. Le jour du 1er mai, le personnel offre des muguets pour les gens blancs mais rien pour les gens d'Afrique ou des Dom Tom ou Asiatique????.
Personnel qui dit bonjour avec difficulté vers les gens de couleurs. Personnel n'a pas le gout du contact client. Impossible de discuter avec un personnel comme ceci. Tans pis!! Petit dejeuner médiocre pour le prix. Pas de facture le jour du départ.Nous avons vécu une expérience dans cet hotel et c'est un hotel qui sera bannis pour la prochaine fois, c'est sur!!
Friends_and_family Family_with_children
10/10
Exceptional
13 Apr 2019
Michel
Personnel aimable et chaleureux.
Établissement très propre.
Leisure Partner
6/10
Pleasant
24 Mar 2019
JOSE

Simples

Hotel simples , bem localizado, Staff de pouca conversa. 1 dia e nada mais
Partner
10/10
Exceptional
15 Mar 2019
Verified traveler
Le service magnifique je revendrez excellent la atención del personal toute la chambre propreté impeccable
Leisure Self
8/10
Excellent
15 Mar 2019
claude
bon rapport qualité prix ...attention tout de même pour se garer..parking à proximité mais sûrement plein en haute saison
4/10
Poor
05 Mar 2019
Verified traveler
Deficiencias en la habitación y descuidado de mantenimiento
Leisure Partner
6/10
Pleasant
20 Feb 2019
Verified traveler
La posizione molto buona l aspetto del hotel molto modesto e trascurato
Leisure Self
10/10
Exceptional
03 Feb 2019
Benoit

Très bien.

Chambres très propres, spacieuses. Salle de bain grande et très agréable. Juste un petit bémol sur le chauffage qui est un peu faible pour chauffer la chambre entières.
Friends
10/10
Exceptional
08 Dec 2018
Mary
The staff were very friendly and helpful. The location is great. We will definitely stay here again when we come back in spring.
Family
10/10
Exceptional
06 Dec 2018
Verified traveler
Very kind staff, comfort, clean, good service
10/10
Exceptional
25 Nov 2018
Verified traveler
Un hotel qui proche du sanctuaire, à 10-15 mn du centre, propre. Un séjour agréable avec des visites aux sanctuaires et au fort où il y a une superbe vue sur les Pyrénées, sur la ville et sur Notre Dame
8/10
Excellent
19 Nov 2018
rglr84
Hôtel très bien situé, un bon rapport qualité / prix
4/10
Poor
26 Oct 2018
Verified traveler
Camas y tv muy pequeñas.Solo el baño está bien.Los recepcionistas no saben manejar el sistema.El suelo está desnivelado y las paredes sucias.Si quieres desayunar tienes que decirlo el dia de antes.
10/10
Exceptional
23 Oct 2018
Paula

Super amables

Muy centrico y son bastante amables
Family
8/10
Excellent
24 Sep 2018
Pring

Séjour en famille

Très bon accueil a l'arrivé de l'hôtel Et le'personnel est disponible et souriant.
Cependant,a la réservation,Il Est noté que l'hôtel dispose d'u parking gratuit..Ce qui n'est pas du tout vrai. Le parking sont en faite des places dans la rue gratuite. Ils vous indiquent' où se trouvent les places Et c'est au petit bonheur la chance si on en trouve..
Sinon la chambre est confortable et le rapport-qualité prix Est Bon.
Family
4/10
Poor
19 Sep 2018
Verified traveler

Proche du sanctuaire

Franchement, accueil téléphonique très agréable, mais le petit déjeuner.... Franchement, à Améliorer
6/10
Pleasant
09 Sep 2018
Reinhard

Guter Standort des Hotels

Als 3 Sterne Hotel war es enttäuschend. 1 Stern wäre angebracht.
Vorteil ist die Lage des Hotels, nur wenige Meter zur Grotte von Lourdes.
Freundlichkeit des Personals war ok. Zimmerreinigung war enttäuschend.
Jeden Tag frische Handtücher war in Ordnung. Frühstücksangebot war spärlich, aber für
5.50 Euro kann man nicht mehr verlangen.
Nachts ist es sehr laut, wenn man das Zimmer zur Strasse hat.
4/10
Poor
22 Aug 2018
Verified traveler

Céntrico, pero de nivel muy bajo

Cómo suele pasar un tres estrellas francés dista mucho con la calidad de lo que estamos acostumbrados en España.
Descuidado y los detalles de aseo inexistentes. Se limitan a un vaso de plástico y jabón y gel en dosificadores de pared. En la ducha había moho, en las paredes manchas y telarañas.
Necesitaría una limpieza de moqueta.
La cama buena y limpia.
8/10
Excellent
28 May 2018
Verified traveler
A due passi dalla grotta
8/10
Excellent
24 May 2018
Verified traveler
Estancia agradable cama cómoda baño completo
Habitación limpia
Desayuno un poco justo
10/10
Exceptional
20 Apr 2018
fernando
Hotel abbastanza vicino al centro. Ottima la vicinanza ad un ristorante (condivisione del parcheggio) che evita ricerche dispendiose.
8/10
Excellent
12 Apr 2018
Verified traveler

Hôtel simple mais très bien.

Le personnel est aimable et efficace. On dispose d'une chambre spacieuse et globalement confortable (voir les points positifs et négatifs). Cet établissement est situé à 200 m de l'entrée du sanctuaire et l'entrée donne sur le boulevard dans lequel tous les magasins de produits religieux sont situés. L'hôtel dispose d'ailleurs de son propre magasin et fait une remise de 10% à ses clients. Restaurant et autres services à proximité aussi. Les parking gratuits pour les voitures sont à 300 m de l'hôtel.
On peut y prendre sont petit déjeuner et il dispose aussi d'un restaurant.
Notre chambre donnait sur l'arrière de l'hôtel, très tranquille à cette époque-ci de l'année. Je ne sais pas ce que cela donne en pleine saison car il y a une route qui mène au château de Lourdes.
10/10
Exceptional
07 Apr 2018
Verified traveler
avec du beaux temps mai pas de monde a lourdes
Family
10/10
Exceptional
12 Mar 2018
Ptit breton
Maître d’hôtel très sympathique,
Chambre confortable
Excellent rapport qualité-prix
8/10
Excellent
25 Feb 2018
Marie

Hôtel bien situé par rapport à la gare et au site.

Dans l'ensemble nous avons passé un bon séjour.
10/10
Exceptional
26 May 2017
Verified traveler

bien situé en ville

bon accueil, restauration à prix très abordable, personnel très sympa, à conseiller.
8/10
Excellent
24 Mar 2017
Verified traveler

hotel bien placé par rapport au sanctuaire

Séjour positif. C'était un pèlerinage de 48 h.
10/10
Exceptional
23 Mar 2017
Guy

bonne situation de l'hôtel

Nous avons eu un séjour très agréable. Le personnel est à notre écoute et l'établissement est calme.
8/10
Excellent
15 Dec 2016
Verified traveler

Hôtel convivial sobre mais chaleureux.

Bon accueil du personnel. Hôtel bien situé non loin du sanctuaire. Prix abordable. Le confort de la chambre est très correcte dommage pour le plancher qui grince beaucoup à certains endroits.
L' établissement est convivial parfait pour les personnes qui apprécient la qualité tout en sobriété.

Location & surroundings

St Etienne
Boulevard De La Grotte, 61, Lourdes, France

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St Etienne

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