Verdi Budapest Aquincum

10/10

Exceptional

19 Mar 2026

Dmitry

Nice hotel not in the very center of the city.

Good hotel, quiet place, nice bed and bathroom.
Restaurant is good.
The staff is friendly - poured me coffee for free in the middle of the night.

The hotel is not in a very center of the city - but it is not hard to travel to city center by train or by bus (bus stop is in 5 mins of walk).

Very good option for modest price

Self

10/10

Exceptional

12 Mar 2026

Ziyang

Second time here. No issues whatsoever. Will definitely visit again.

Self

10/10

Exceptional

07 Mar 2026

Gabor

Great

Self

8/10

Excellent

17 Feb 2026

Ioulia

We had a very pleasant stay. The room was clean spacious and had many amenities. The bed was comfortable and the noise ti a minimum even though our room was in front of the elevators. The pool area was nice with a two saunas (one for women one for men). The staff was also very friendly and accommodating. I recommend it for a nice family time.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

kiran

Perfect room, great reception staff, manager very helpful

10/10

Exceptional

25 Jan 2026

Maria

Our stay was good

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Jan

Ok

Business

6/10

Pleasant

15 Dec 2025

leonardo

average

Business

8/10

Excellent

02 Dec 2025

Jan

Very clean and spacious room and bathroom. Comfy bed. Nice spa although the pool area was a bit chilly! Nice staff but service in the bar is quite slow. Got a fabulous welcome gift which was much appreciated!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Arttu

Breakfast was great. I would have liked it even more if it had more fruit options

Leisure Friends

10/10

Exceptional

09 Oct 2025

Emese

Staff was very friendly and helpful. The room was always clean. We enjoyed the pool and the spa very much.

Partner

10/10

Exceptional

08 Oct 2025

Cindy

The property was very nice and the staff at the front desk were outstanding. We had a long day of travel and they perked us right up. I enjoyed staying there but probably would not go there again for 3 reasons. Price to park a car overnight was too high but the location was not walkable unless you are the type to walk several km's to get anywhere and the dining options including breakfast were the highest prices of any hotel in a 30 day trip we just took.

Leisure Family

10/10

Exceptional

07 Oct 2025

Dawn

Loved the pools and view of the Danube

Leisure Self

10/10

Exceptional

19 Sep 2025

Agnes

The spa and the hot tub was very beautiful and clean, and the staff was so friendly helpful. The room was so clean comfortable and was easy to find the way how to use public transportation from the airport going to the hotel

Leisure Self

6/10

Pleasant

05 Sep 2025

Paul

It's a pleasant hotel located in a quiet well connected area.

Breakfast was average and repetitive, with low quality cold cuts and sausages. No fried eggs or omelettes. Plates were not heated and warm food gets cold.

Spa area sometimes becomes lawless with adults and children throwing ball in pools. Lack of warning signs. People speaking very loud disturbing others

Leisure Family

10/10

Exceptional

03 Sep 2025

Forough

I was so happy while i was there everyone were friendly
The cleanliness and hospitality was excellent

Leisure Self

6/10

Pleasant

01 Sep 2025

Shahid

Hopeless customer service, dated facilities, and old furniture

Leisure Family

8/10

Excellent

29 Aug 2025

Alexandra

Worth of money as well as very beautiful hotel and easy to access transport. The spa is amazing and if I'm in Budapest again I would loved to come back again.
Breakfest was amazing 😍 next time I will definitely go for lunchtime or teatime 🥰☺️

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Benjamin James

If your going to the Sziget festival this is the closest hotel

Leisure Friends

10/10

Exceptional

12 Aug 2025

Mate

I came to Budapest solo for Sziget and picked this hotel based on the location, but it turned out to be so much more than just convenient. The staff were genuinely incredible, always smiling and asking how the concerts were. As someone travelling alone, that warmth made me feel instantly at home. The breakfast buffet was fantastic with loads of fresh options and never a moment where you had to fight for the last pastry. My room was spotless every day and the bed was a dream. I even treated myself to the spa one afternoon, which was the perfect reset before another night at the festival. Easy tram connection to Sziget too. I truly couldn’t have asked for better.

Leisure Self

10/10

Exceptional

12 Aug 2025

Mate

My husband and I stayed here during Sziget with some family, and we couldn’t have been happier with our choice. The location is perfect – public transport is close by, so getting to the festival was quick and easy. The staff were wonderful; always in a good mood, greeting us with a smile and asking how our day had been. Breakfast was a real highlight; everything was so fresh, from the fruit to the pastries, and the hot food was always topped up. Our room was spotless every day, the bed was super comfortable, and we really enjoyed making use of the spa in between busy festival days.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Mate

This was our second year staying here for Sziget. We came back because last year was perfect, and somehow this year it was even better. The staff honestly make this place what it is. They are incredibly welcoming, and rather than dreading how busy the hotel is with the festival just round the corner, they always smiled and even asked about the bands we were seeing, and couldn’t do enough to make us comfortable. The breakfast buffet is one of the best I’ve ever had in a hotel: fresh, varied, and constantly replenished. Our room was immaculate every day, the bed was incredibly comfy, and having the spa to relax in between festival days is such a luxury. It’s only a 25 min walk to Sziget, or a short ride on the very-close-by Hév suburban train to the island, so getting to and from the festival is completely hassle-free. We’ll be back again, no doubt.

Leisure Partner

6/10

Pleasant

08 Aug 2025

Soheil

Everything was good but I didn’t like when you are sitting and eating your breakfast someone who works there as a stuff came to me and started to ask me about my trip and my room, then I was outside and came back in my room I saw my bag that I was hiding it under my clothes has moved, it was unconvinced for me.

4/10

Poor

05 Aug 2025

John Michael

Lets be absolutely honest here, this is a bit of a run down 4 star hotel, with excellent front desk, bar & restaurant staff. Food is very good, service is good and the pools, spa are excellent. Then the rooms.. ohh no!!! We had kids sweets, dirt, chips down the side cusions of the pull out couch. The glass tops to the dressing tables were sticky with finger marks & spills, the sink area had soap drips, marks, scum that was not cleaned daily. Black mould on bedroom wall. We have the photos to prove it. General clenliness of hotel is not good. Lifts with same sticky marks for days, trash bags left in corridors, empty bottles left in your rooms or outside your door and not removed or replenished, even with a managers letter to say free mini bar replenished daily incl snacks!! No!!! We had to call reception everyday but 1 because it was not replenished and no water in room. Housekeeping service is disguisting!! What a shame as Spa, food, bar & restaurant staff were great.

Leisure Family

10/10

Exceptional

26 Jul 2025

Alex

Overall good

Leisure Family

8/10

Excellent

20 Jul 2025

Mark

Quiet nice place. Front desk and management hellpful. We enjoyed the quiet on Buda side with access to public transport making it easy to move about Budapest. You have quick access to yellow 1 and H5 geen trams so getting every where is easy. Two things management could improve walls were pretty scratched up in two rooms all that needs to be is touch up paint to make it look nice. Second put a full shower curtain or glass slider in as the one third glass allows way to much water onto the floor requiring us to use all towels to mop up watet. The spa is tempature controlled underground and was nice to use with the gym. Overall was pleased and would recommend especially if you need sleep.

Leisure Partner

8/10

Excellent

05 Jul 2025

nar

A place as it’s near the bus station and train. Super good swimming pools, opens till 10pm which is a plus. Room keepings could be better, rooms are clean. A very good idea for vacation

8/10

Excellent

20 Jun 2025

Michael

Good food, good size room, staff very pleasant. Under new management and seem to be performing well. Looking forward to my next visit! Keep up the good work staff 😀

Business_and_leisure Self

10/10

Exceptional

10 Jun 2025

Pauline

Spacious room.
Good breakfast.
Nice

Friends_and_family Friends

8/10

Excellent

08 Jun 2025

Grzegorz

Fajny hotel, choć nie 4*

Bardzo fajny hotel, chociaż widać, że lata świetności to ma za sobą. Nie są to 4* europejskie ale jest wszystko co potrzeba. Nie wiem skąd jakieś złe opinie. Czysto, baseny na miejscu i SPA. Śniadanie full, jest wszystko, tylko te ekspresy do kawy jak parkometry to jakaś porażka. Miła obsługa, dobra komunikacja. Dla mnie bardzo fajnie.

Friends_and_family Family

8/10

Excellent

03 Jun 2025

Verified traveler

Overall a nice hotel with a GREAT spa

Overall the hotel was very good. The spa access is a fantastic perk and was very welcome after each full day of exercise, walking around etc. The spa staff were a little less friendly than everyone else, but I had a wonderful massage and the therapist was so lovely.
My room was only cleaned twice the entire week-long stay, and I had to explicitly ask someone after it hadn’t been touched for 4 days.
There was a huge commotion in the room directly above mine at midnight one evening, that went on for over an hour - shouting, running, banging and crashing around. I reported it to Reception the next day but they didn’t appear to know anything about it. Fortunately it was only that one night but slightly concerning that the staff were unaware as it was incredibly loud and very late.
The hotel itself is fine, just feels a little dated and tired. The bed was comfortable and the toiletries are nice, but the carpet is old and stained, and it just needs a bit of TLC to make it really amazing.
It’s a bit far out from the city centre but the public transport is great - there’s a bus stop directly outside the hotel, and the metro/trams are less than a 5min walk across the road so don’t be put off.
Breakfast felt a little pricey considering what you can get in the dozens of cafes all over the city - I’d personally save your money and embrace the cafe culture in Budapest. Overall, it was an 8/10 for me and I would stay at the hotel again.

Self

8/10

Excellent

27 May 2025

Kevin

The surrounding town is well worth a walk around. I came across a great looking building and I was taking pics when I was invited inside to see the concert hall and gardens. I was invited to visit the next day when an orchestra performs wow amazing. Then Andrew showed me the cellar which has a tunnel running to the river which was used by Roman soldiers to get to the river. Where the concert hall is now it was once a Roman garrison. Well worth a visit.

Business Self

8/10

Excellent

27 May 2025

Edward

Stayed a night and was comfortable.
Staffs were kind, food was great(dinner with fish fillets, grilled chicken were great, breakfast buffet was with plenty of options with good quality foods).
The room was roomy. The building was getting old needing some upgrades but overall, good value.
Enjoyed the Spa which was free for the hotel guests.

Friends_and_family Family

8/10

Excellent

26 May 2025

Hannah

Overall a lovely stay.
A little bit out of the way but easily accessible from airport and town centre via public transport.
Spa facilities clean and easily accessible.
Restaurant had variety of options.
Able to request late checkout for €25. We chose not to have breakfast and ate out instead.
Hotel is a little dated in the room decor and our bathroom could have done with a revamp but was clean so cannot complain!
Not much hanging space at all in the room, both for clothes as limited hangers and no hooks in bathroom so hard to dry towels and hang spa robes up
Staff all incredibly friendly.
Would stay again.

Business_and_leisure Partner

10/10

Exceptional

21 May 2025

Alex

Great hotel wuth excellent service. Thermal baths at hotel were great

Business

10/10

Exceptional

15 May 2025

Cheryl

The property is located a short train ride from city center but easily accessible. The train station is about 2 blocks away. The hotel has a full spa with pool, baths and jacuzzi. Staff is very friendly and willing to help in any situation! I would recommend a stay!

Leisure Friends

6/10

Pleasant

10 May 2025

Craig

The reception area and bar are inviting. The staff are supportive and welcoming. Unfortunately, the bedroom was disappointing. The bedroom and bathroom were tired in appearance. There were stains on the carpet. The curtains kept falling of the rail when brought together to close. The sauna area was generally good. Large pools - one very warm, one medium and one cold in temperature. Warning that the floor is very slippery. Generally easy access by the H5 train into the city centre. Takes about 10 mins.

Leisure Friends

10/10

Exceptional

29 Apr 2025

MASTOUR AALI

All staff is good

8/10

Excellent

24 Apr 2025

Josee

Good overall stay in the hotel.

Self

10/10

Exceptional

13 Apr 2025

Unessa

The spa facilities were amazing had a wonderful time l. It was clean and tidy and comfortable.

Breakfast for me was not worth the 14 euros but everything else was fabulous.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Laurentia

I liked the hotel SPA.

Leisure Friends

10/10

Exceptional

27 Feb 2025

Natalie

A bit off the beaten track but easy to get to with Budapest’s great public transportation. The Staff is very Professional and the customer service is amazing. While the hotel is a bit older, it is clean and very comfortable. This hotel is a gem near to some great restaurants and attractions such as Aquinicum. Definitely looking forward to staying again

Leisure Self

10/10

Exceptional

09 Feb 2025

janos

Great place

Leisure Partner

10/10

Exceptional

08 Feb 2025

Nicola

Clean, comfortable beds, friendly staff, great bar service, relaxing atmosphere.

Leisure Self

10/10

Exceptional

20 Jan 2025

krisztina

Cozy and comfortable stay

Great room service, reception, staff were excellent all around. Lovely spa, little café next to it, lovely food and affordable. Warm and cozy syay, thank you so much, we will be back again (keep your offers)

Friends_and_family Family

10/10

Exceptional

10 Jan 2025

Benjamin William

A lovely hotel well linked to local tram services. Nice bars and shops within a short walk, but far enough outside the city centre for a quiet stay. Catch a tram for next to nothing and you can be in the city centre in minutes. Price of a drink in the hotel in line with others hotels. If you require a taxi, always book using the Bolt app. Freelancers are a rip off. Downstairs, there is a large pool, two thermal pools, a hot tub, sauna and steam room. A fabulous resource. Well worth a stay. I love it here…

Leisure Friends

10/10

Exceptional

08 Jan 2025

Lydia

me and my partner travel all the time & have never been back to the same place but we have already booked our next stay here as it was absolutely fantastic! the desk / bar staff were so friendly and accommodating - the spa was absolutely blissful and the dining / drink options were fantastic. We can’t wait to come back here

Leisure Partner

6/10

Pleasant

03 Jan 2025

Verified traveler

All in all a good stay, don't book for the gym

Good stay, staff gave incorrect info about spa opening times at reception for NYE which meant we missed using, and the gym is dated with quite a bit of broken equipment, however the room was very cosy with a big comfortable bed!

Self

8/10

Excellent

28 Dec 2024

Nikolaos

Today in the breakfast the lady Infront asked my wife to pay (breakfast was included). Only after we asked her again she said:\"sorry my mistake\".
Staff in spa was not polite enough. My room(230) had no connections on the TV channels.The rooms need improvement (old carpet that smells bad).

Leisure Family

10/10

Exceptional

23 Dec 2024

Arman

The staff are lovely. Hotel is clean and good access to public transport and city centre.

10/10

Exceptional

22 Nov 2024

Scott

When we arrived, the staff were very friendly and helpful. The lobby was clean and looked amazing. Service at breakfast was good, with a vast choice to have. Will be going back again

Leisure Partner

10/10

Exceptional

15 Nov 2024

Gabriela

We love this property bc it’s super convenient for us!

Leisure

10/10

Exceptional

02 Oct 2024

Robert

Check-in went very smoothly even when I did it around 2am. The Hungarian staff was very friendly and helpful! Room was perfect and clean!
Thank you again for staying there!

Self

8/10

Excellent

20 Sep 2024

Gabriela

We love this hotel bc it outside of the city however it’s located near the Árpád bridge from where you can access Margit Island by foot and the HÉV (which is one of their many transit systems which is a 2 minute walk) it runs parallel to the Danube this gets you other transit system)

Leisure Partner

4/10

Poor

09 Sep 2024

Andrea

Wasn’t worth the $200 suite. And you have to pay to park and for breakfast, nothing was included for that price. Furniture was very worn out and bedroom was small. The bed was comfortable. I think it was overpriced for what you get. Spa was ok.

Leisure

8/10

Excellent

27 Aug 2024

Laura

We choose this hotel due to proximity to Sziget Festival (music festival).

A group of friends all stayed at this hotel. We enjoyed the extra amenities such as a large gym and multiple pools/spas to use.

Hotel rooms felt a little outdated, but the bedding etc was all clean and comfortable, we received room service daily.

Staff are all very friendly and helpful.

Leisure Friends

6/10

Pleasant

20 Aug 2024

Thomas

Does what it says on the tin. Needs a overhaul

The hotel was clean, but a bit tired looking. The breakfast buffet set up needs improving. Needs table allocation when you arrive. On a couple of occasions we had to clear and clean the table ourselves as there wasn’t enough staff around.
The spa area is a nice addition to the hotel, but it needs a bit of a spruce up and a good clean.

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Benjamin James

Very happy with the stay.

Leisure Self

8/10

Excellent

12 Aug 2024

Bobby

Nice amenities

Stayed here two nice with my sons. Overall, it was a good stay. We arrived at 11 am although we knew check-in was at 3. We were told we could get our room once ready. Ok, no worries. We relaxed in the lobby for a bit then asked for a luggage storage. (This wasn’t proactively offered to us). We returned at 1:45. Room still wasn’t available. Ok, no problem. Considering we reserved a more expensive family room, it would’ve been a nice gesture to get us our room sooner. At 3:02 I approached the desk and was told the room still wasn’t ready. What?!? I asked what I would get as compensation since it was now after 3. A manager came over and said room was ready. That was it. They knew I wasn’t happy. The Family Room is actually two adjacent connecting rooms. Ok, no worries. But the inner door was locked. Minor inconvenience. The Thermal Spring pools are really nice and I would recommend this hotel simply for those. The sauna was not in operation however. And on the second night we were kicked out of the pool 10 mins before closing. Overall, nice hotel. Great amenities. 5 km/3 miles from the chain bridge but easy to reach. Bolt scooters parked outside are a nice added convenience as well. I would recommend this place. Just don’t expect 5 star service.

Friends_and_family Family

10/10

Exceptional

26 Jul 2024

Willie

Hotels very nice and had a great sauna of an exercise facility.

Leisure Self

8/10

Excellent

24 Jul 2024

Shona

A great location to visit Aquincum ruins, museums and day/evening trips to Szentendre.
The access to public transport is excellent.
The Gyógy Fürdő is a great addition to a stay at the hotel.
The exterior of the hotel is in a state of neglect, needing much repair and cleaning. The rooms need a deep clean.

Leisure Partner

8/10

Excellent

22 Jul 2024

Lee

Good transport connections to get round Budapest clean and tidy rooms

Business Self

6/10

Pleasant

22 Jul 2024

Andrea

Check in was easy and efficient. Find all staff friendly and helpful. Breakfast was alright same choice all days. Room decor tired, carpet , wall need to be refreshed .
The state of the toilet was a major scare , that should not look like that in a 4* hotel.
We would not return for the price we paid and the room we got.

Partner

8/10

Excellent

21 Jul 2024

Lee

Nice hotel friendly staff convenient for the local transport to explore Budapest

Business Self

6/10

Pleasant

14 Jul 2024

Verified traveler

Don’t recommend.

This hotel was very underwhelming. The room was lackluster, had dirty carpet throughout including large sticky spots that our feet stuck to. There are only 2 English channels on tv, both of which are news, and no way to log into your own streaming subscription. Our room’s air conditioner didn’t work, luckily we had conjoined rooms with family members and were able to keep the doors open. They made a big deal about us asking the maid for extra towels, even going so far as to have the front desk call our room to scold us for doing so. The food was good, both the lobby and pools are beautiful. I don’t recommend this hotel.

Friends_and_family Family

10/10

Exceptional

12 Jul 2024

James

Staff were very helpful and accommodating.

Leisure Family

10/10

Exceptional

05 Jul 2024

jongchul

very comfortable

Leisure

10/10

Exceptional

28 Jun 2024

Seongil

I didn't know that my reservation had included breakfast. Thanks for packing up my breakfast when we had to leave early in the morning

Business_and_leisure Family

8/10

Excellent

16 Jun 2024

Ivan

The pool area was nice, the room needed some maintenance.

Leisure Partner

4/10

Poor

29 May 2024

Ali

I did noy receive any welcome drinks or wine bottle as suggested via Expedia. Also the amenities (toiletries, tea/coffee etc) in the room were not replaced on a single night of our stay. I has to ask everyday for them to be replaced.
The pool area was nice but otherwise this was not more than s 2 or 3 star hotel

Leisure Family_with_children

8/10

Excellent

24 Apr 2024

Geoffrey

Rest and Relaxation

This was our second stay and the Hotel is beautiful, comfortable, conveniently located to transit and the Thermal Waters were fantastic!

Unfortunately during our stay the saunas were being remodeled and were out of service which was disappointing but will hopefully be finished before our next stay!

Partner

8/10

Excellent

20 Apr 2024

norman

Very good value for money. Perhaps a little lacking in attention to detail. The staff were very helpful and friendly which is more important to me than a few little things that could be better.

Leisure

8/10

Excellent

26 Mar 2024

Adam

Good but could be better

Hotel was nice. Room was comfy but quite hot despite the heating was switched off. Breakfast was very good. The only thing I really don’t understand is the parking fee which is not low. When you’re guest the parking should be free. This is ridiculous. The spa area was great after whole day but there would be more care to cleanliness.

Friends_and_family Family

6/10

Pleasant

24 Mar 2024

Laszlo J

This hotel is out of the way but was suitable for the area where I needed to be. Good public transportation in the vicinity but it would be hard to figure out for most tourists.
The hotel is run down, the furniture beat up; the rooms are poorly soundproofed. The bathtub was very slippery, can't understand why they have bathtubs instead of showers in any hotel. The worst was the gathering of smokers just below my window, it was too hot if I kept the window closed, stunk when opened it plus loud as they were well lit too. There is a smoking area further out but they all gathered just outside the front door, keeping their drinks on an antique, Roman inscription to Vespasian.

Business Self

2/10

Poor

27 Feb 2024

Verified traveler

Disappointing stay. Room had not been vacuumed or dusted. Many stains on the carpets and walls including a splattering of ketchup in the bedroom. I had much higher expectations. Very dirty.

Self

6/10

Pleasant

18 Feb 2024

??

Should be cheaper, as we are not in Iceland but in Hungary. Room, parking, restaurant and pools were good, but nothing more than that.

Leisure

8/10

Excellent

14 Feb 2024

Robert

Great place. Only complaint was that there was no hot water in the shower. Luckily I do cold showers. So no problem for me. But the next guest might not like it :-)

Business Self

10/10

Exceptional

02 Jan 2024

isabella

The hotel was great. We had no problems with our reservation, we had safe parking. The breakfast was very good. The hotel is very close to bus station, and to the center.

Leisure Friends

8/10

Excellent

01 Jan 2024

Alexey

Good hotel

Good 4 stars hotel. Helpful personnel, good breakfast, clean room and comfortable bed. Not a best location, but not so far from main tourists sites. Some saunas in the SPA was out of order.

Friends_and_family Family

8/10

Excellent

04 Nov 2023

robert

Great holiday

Leisure Partner

8/10

Excellent

02 Nov 2023

David

Overall a very pleasant.

Breakfast was very good, but not included.

Partner

10/10

Exceptional

01 Nov 2023

Chowdhuri Muhammed

beautiful location and river view excellent management staff

Leisure Family

10/10

Exceptional

30 Oct 2023

Suvarna

Very convenient if you are comfortable taking public transportation. Easy few minutes on train H5 to chain bridge from where you can walk around. Also we took H1 from Kelenfold when we arrived. A bit round about journey but one tram to hotel option was great.
The spa facilities are nice. Breakfast is good.

Leisure Partner

6/10

Pleasant

22 Oct 2023

Pablo H

Hope it get bette the next time i am in town

Have stayed here in 2004, early 2023 and now. Hotel has definitely decayed. Rooms are not very clean, mine had dirt stains on the wall. thewindow did not open or slose properly Spa was still on good condition though. And restaurant though slighly antiquated in furniture and decor it has a good mix of food and wines.

Business

8/10

Excellent

26 Sep 2023

David

Reasonably priced and clean. Breakfast was OK. The hotel is a little old and away from the city attractions.

Business Self

10/10

Exceptional

03 Sep 2023

Tracy

Very beautiful and clean hotel. Staff was very awesome and helpful. Restaurant had excellent food as well as the bar. Breakfast was amazing. Loved the staff here just exceptional service!!!

Leisure Family

6/10

Pleasant

12 Aug 2023

Danielle

I must say my review would have been much better if my room was not robbed. The hotel was lovely, rooms maybe needed some refreshing but otherwise nice and comfortable. On the last day even though we were checking out our room was cleaned, 300 euro- all the cash I had was taken from my wallet. I feel violated and uneasy now about my time here. There is apparently an investigation into the incident but I have not heard anything. I would hate this to happen to anyone else. It’s a shame as all my interactions with staff were amazing and I thought everyone to be lovely. Such a shame a wonderful stay can be ruined by a cold act of thievery

Leisure Friends

10/10

Exceptional

11 Aug 2023

Robert

#LoveTheBuda

Hotel was great and the staff was helpful and pleasant to talk too. Only thing that was on the negative was that the hotel AC was not working but they were prompt to get us a fan for our room. The pool was so great we just went ahead and skipped the thermal bath houses around since the hotel has one. WINNING

Partner

10/10

Exceptional

10 Aug 2023

Benjamin William

Hotel lovely. Breakfast was decent. A short walk to many amenities. No request was too much. Happily print boarding passes etc for free.

Leisure Self

10/10

Exceptional

09 Aug 2023

Ron V.

Everything was terrific except “shuttle service”. The hotel only called you a cab.

10/10

Exceptional

25 Jul 2023

Georgia

Great old hotel

Wonderful old hotel. It has good bones and is well cared for. Don’t forget to use the spa! After a long day of walking it was a godsend. Great breakfast.

Partner

10/10

Exceptional

25 Jul 2023

Malcolm

Staff were top draw...breakfast very good...convenient location

Leisure Family

4/10

Poor

03 Jun 2023

Verified traveler

Old, not flexible hotel

Old hotel, old spa, not flexible hotel at all if you need to change, shorter your stay. Do not recommend

Business Self

10/10

Exceptional

29 May 2023

Anita

Buda’s Gem

Rooms were very nice,breakfasts were very good . Service within the hotel was amazing. Pools were very clean and enjoyable. Having available parking at the hotel was a big plus

Friends_and_family Family

6/10

Pleasant

20 May 2023

Dubas

Very soft mattress

Business

8/10

Excellent

13 May 2023

Joseph

Excellent Hungarian restaurants within walking distance. Pleasant pool and spa in facility. Top notch restaurant in hotel. VIP room was good but HVAC still struggles as most european hotels do.

Business Self

6/10

Pleasant

26 Apr 2023

Aaron

Don't waste your money

This hotel should have its 5 star revoked.
They converted a very old building and tried making a resort.
However, they need a complete overhaul.
The elevator to the left has been under maintenance for 5 years now.
Door handles are screwed in with rusty screws.
Cleaning staff didnt clean anything, all toothpaste and tishues were left exactly as it was.
Hotel takes all tips from service members and was told by the server to save my money and not tip.
Old lady at the check-in needs to retire immediately

4/10

Poor

05 Apr 2023

Richard

Ave Hotel, but tired. Terrible unwelcoming service

Very poor reception service. From the moment of checking in I did not feel welcome. Everything seemed to be too much effort and difficult. I am a hotels gold member and stay in a lot of hotels. The booking should have come with a room upgrade if available. I had to ask for this and was then scrutinised by several ‘muttering’ staff including a supervisor who was very reluctant to upgrade. Eventually they did but it made me feel quite uncomfortable. The room type was exactly the same, but did have a complimentary mini bar and entitled me to free soft drinks and hot drinks at the bar. However, every other day I had to email (as reception don’t answer calls from room and the reception queues are often stupidly long with people complaining about something or another) via hotels.com to state that the mini bar had not been topped up as it should be. This went on for 4 occasions… each time, apart from the last, an apology reply came back from the guest relations manager ensuring me it wouldn’t happen again! But it did! I was also challenged each time I ordered a soft or hot drink at the bar, being scrutinised like a criminal! I stayed 15 nights! Finally, I checked out by handing my room card into reception and then took a seat in the lobby to order a taxi. I was then summoned back to the desk like a naughty school child! I was then kept waiting while 3 supervisors checked I had paid my bill. It was paid upfront to Expedia/Hotels!!! I was made to feel like a potential criminal.

Self

10/10

Exceptional

21 Mar 2023

Magali Kimmai

I love this hotel . The staff was wonderful and the pool / spa was great . The breakfast buffet was very good

Friends_and_family Friends

8/10

Excellent

16 Mar 2023

Admir

Good experience

Overall experience is quite good. Clean room, very good buffet breakfast and helpfull staff. Bathroom equiment (e.g. taps) is quite old and should be replaced.

Business