Name: Sorrento Relais
Address: Via B. Rota, 5, Sorrento, 80067, IT

6/10

Pleasant

27 Jun 2026

Jennifer

Our stay was okay, it served its purpose and you get what you pay for. The water pressure wasn’t great, the shower appeared a bit run down, and a couple of the towels provided were stained. We tried to get breakfast before leaving on our last day but were informed we had to text for a reservation which we weren’t told during check in. Just a heads up if you want breakfast. Location wise not too bad we were a 16 min walk to catch the ferry and walkable distance from the shops/restaurants.

Partner

4/10

Poor

23 Jun 2026

John

The walls were paper thin so you could hear all guests at all times of day and night. The air conditioning was extremely weak and fan wouldn’t keep constant speed. Toilet is so close to the shower door that you have to turn sideways to sit on it without hitting your knees on the shower door. Room is extremely small with little or no room to put luggage. Location, however, was very good. We thought about looking for another place when we got there, but decided that we were going to spend so little time in our room that it was sufficient for just sleeping.

Family

10/10

Exceptional

11 Jun 2026

Noemie

GREAT LOCATION
BIG CLEAN BRIGHT BEDROOM
BIG CLEAN MODERN BATHROOM WITH LOTS OF TOWELS
SAFE AND BLOW DRYER AVAILABLE
GREAT WIFI

Family

10/10

Exceptional

17 May 2026

Steve David

Very friendly and helpful staff. Good location near the station.

Partner

10/10

Exceptional

16 May 2026

John

The breakfast was great. Staff was extremely friendly and helpful. Many shop and restaurants nearby

Partner

10/10

Exceptional

29 Apr 2026

Gloria

Easy to find, downtown was a short walk.

Friends

10/10

Exceptional

23 Mar 2026

Jamie

The receptionist was great, and very helpful. The room was clean and comfortable. Although it's a little bit outside the town centre, it's within a comfortable walking distance and a great spot to stay when staying in Sorrento with the train station just five minutes away on foot.

Partner

10/10

Exceptional

26 Sep 2025

Heather

The personnel were great. They went out of their way to make us feel welcome and offered additional help with check-out times, storing luggage, etc,

Friends_and_family Friends

10/10

Exceptional

13 Sep 2025

Reese

Awesome breakfast, great location, clean and safe. The family who owns this is so nice and attentive. They helped give us restaurant recs that were delicious (go to Da Franco for pizza). We had an issue with our shower not draining properly and they fixed it within 30 minutes of me contacting. Overall amazing experience!

Friends_and_family Friends

4/10

Poor

08 Jun 2025

Junyi

Location is good. Breakfast is very basic. Room and bathroom feel dated and not as clean especially the floor. You have to wear slippers or your socks will be black. It is not worth the value.

Partner

10/10

Exceptional

24 May 2025

Jason

Liked the location. Everything was close by. The walls are a little thin and easy to hear other people but other than that, the staff was great. Ilaria was very nice, the breakfast lady was amazing.

Leisure Partner

10/10

Exceptional

05 Mar 2025

Mitra

We enjoyed our stay at sorrento relais, very helpful and friendly staff. The room was clean and the AC was great. Thank you for making our stay wonderful.

Leisure Friends

10/10

Exceptional

12 May 2024

Kimberly

This was a wonderful place to stay in Sorrento! It was clean, quiet and very conveniently located.

Leisure Family

10/10

Exceptional

04 May 2024

Frederick

Great location

Great location, friendly, warm staff.

Partner

10/10

Exceptional

21 Mar 2024

michael

Would definitely return. Highly recommended.

I highly recommend Sorrento Relais. It is a quiet welcoming facility, small and family run. High standards throughout including clean and well organized. The facility is a reasonably short, level walk from the train/bus station. The neighborhood is safe. The breakfast has a good diversity of offerings.

Self

10/10

Exceptional

12 Nov 2023

Robert

Nice rooms. Breakfast was amazing.

Leisure Friends

8/10

Excellent

28 Oct 2023

Larry

The receptionist Ilaria saved this property from getting a bad review from me. She was very helpful on each occasion, communicated efficiently with me prior to arrival, and even fixed a plumbing problem in my room! But the A/C did not work well at all, and the weather was hot and humid during my stay. The sink had no stopper, which is dangerous for a contact lens wearer.

Leisure Self

4/10

Poor

13 Oct 2023

Eric

Location of property was good. Rooms are tiny. Almost like a prison cell. Noone was at reception for check-in or check-out. Very expensive for what it was. Terrible cancellation policies for a place that doesn't seem to have a problem selling out. Cannot recommend.

Leisure Self

10/10

Exceptional

01 Aug 2023

Brent

Incredible hotel and amazing service and breakfast! Would totally recommend to anyone in Sorrento!

10/10

Exceptional

22 Jul 2023

Verified traveler

Sorrento stay

Iliana was ever so helpful, from texting ahead of arrival to meeting us later than planned, as well as checking updates for us on the status of the broken train line!
We didn't see anyone from the staff team apart from the breakfast waitress but she too was very pleasant. The room was small but very clean and comfy, with everything we needed. The honesty bar/fridge was a great addition. Location was ideal for our stay.

Partner

8/10

Excellent

30 Jun 2023

Pamela

Good value, nice stay

This small hotel was very nice and in a good location. The rooms are small and simple but clean. Breakfast was excellent with scrambled eggs, juice, meat, cheese, pastries. The staff was very helpful when we had questions. It was advertised that there was laundry but it was just a dryer and it could only be used 3:30-5:30 pm.

Partner

10/10

Exceptional

10 Jun 2023

WALTER

Decent effort put into the breakfast with cooked eggs and other items. Friendly helpful staff. Not a far walk from town center.

8/10

Excellent

21 May 2023

Stephen

Clean and very friendly staff, especially the woman preparing breakfast.
The negatives- bathroom had a cramped setup. Toilet was so close to the shower that I couldn’t sit comfortably without my knees hitting the shower wall. The room was warm when we entered after the day’s excursions. When we asked about the air conditioning, we were told it wasn’t working throughout the property. Opening the window cooled the room down after 30 minutes , but we were fortunate that temperatures weren’t hot outside.

Leisure Partner

8/10

Excellent

19 Feb 2023

Peter

Overall the room was excellent. Our only real problem was the HVAC system. Even we turned it off, it continued to pour heat out.

Partner

10/10

Exceptional

03 Oct 2022

Brendan

The hotel was very clean. Staff were exceptionally friendly and helpful. Would highly recommend to anyone wishing to stay close to the centre of Sorrento.

Friends_and_family Friends

8/10

Excellent

31 May 2022

OLIVE

Stay in Sorrento

The room was basic but spacious and spotlessly clean.
Location was ideal
Staff were friendly and as we checked in late we needed them to come after normal hours, which they did most obligingly

Partner

10/10

Exceptional

03 May 2022

Tomas

Great hotel! Will come back again in the future :))

10/10

Exceptional

30 Oct 2019

Verified traveler

Good breakfast staff very friendly internet good close to everything

Leisure Friends

6/10

Pleasant

13 Oct 2019

Karen

Good and bad

Good points: good breakfast, comfortable bed, good shower, good location, clean, pleasant staff. Bad points: Our basement room was incredibly damp, and always smelled musty. Very unpleasant. Crowded bathroom with no counter space at all. Not enough hangers, and short closet didn't allow me to hang dresses. No hangers for pants at all. A green emergency light on the ceiling coyuld not be turned off, and lit up the whole room at night, making it difficult to sleep.

Partner

10/10

Exceptional

12 Oct 2019

Colleen

Sorrento Relais - reasonable hotel

Amazing stay at Sorrento Relias. Staff were so so friendly, helpful. Amazingly central and convenient location for my stay. Room was cleaned every day and I had an amazing greeting by the gentleman around 12.30pm when I couldn't check in till 1pm but my room was ready. The lovely afternoon receptionist also helped me book the speed train ticket to Florence, and the breakfast and staff who served it were so helpful too. I would stay here again, and recommend that you do too,

8/10

Excellent

23 Sep 2019

Verified traveler

Our room backed onto a kitchen next door - they began work early .
Staff friendly - good location

Leisure

10/10

Exceptional

17 Jun 2019

Mark

Great location and service.

Great place close to everything. Lovely staff in a caring family run business.

Partner

8/10

Excellent

12 May 2019

DorothyRuppery

Breakfast was substantial,with a good choice of healthy items. All the staff throughout our stay were helpful,kind &considerate.

Leisure

8/10

Excellent

10 Mar 2019

Richard

Very clean and friendly was a little difficult to find

Partner

10/10

Exceptional

18 Oct 2018

Patricia

Nice bnb close to everything. Lots of storage in the room, a mini-fridge, comfy beds and excellent pillows, black out shutters, disco shower, (!) hair drier, good breakfast with cappuccino and loved walking through the lemon grove right next door to the main road. Grazie!

10/10

Exceptional

15 Oct 2018

Gb

The whole experience was great. Our room was on the first floor and was very large. It was clean and bright. Check in and out was a breeze. Our shower head was broke, they replaced it the next morning. Our air conditioner shut off for some reason but they had it running in 5 min. The rooms are next to a busy road but the windows block a lot of the noise so its not bad at all. It was a very nice place to stay for a great price and great location.

8/10

Excellent

03 Oct 2018

Jessica

Comfortable stay, close to station.

Comfortable hotel room with modern facilities. Quiet area. Great staff. We were 2 adults and 1 child. Our only disappointment was the shower head. It just dripped 3 streams of water. Overall a thumbs up from us. Station was less than a 10 minute walk away. Breakfast selection was good. Would stay here again.

Family

6/10

Pleasant

30 Sep 2018

Verified traveler

Europe travelling

We had five nights here. We were given the first room near reception which worried me as I thought it might be noisy with all the foot traffic and voices but actually was ok and quiet after hours. The room is very outdated and def could do with a makeover. The bathroom needs ventilation as no exhaust fan or window and so smelt very musty. Our room was a bit bigger as we had booked for three people but one did not turn up so gave us more room to move but would have been very cramped if the three of us had been in it. Checkin good and the reception and kitchen staff lovely. Breakfast included, it was a continental. Walking distance from train station about ten minutes. Road very busy but once windows closed does block out the noise. Walking distance to most sights takes about 10- 15 minutes and lots of supermarkets and eating around. Safe in the room, as well as jug and mini fridge so all a bonus. You get keys to let yourself in after 8.30 at night so not an issue. €3 each person each night for city tax, the most we have paid anywhere. This is not hotels fault but mandatory from the local government.

Partner

8/10

Excellent

24 Sep 2018

MARIBEL

Nice hotel. Good area.

Partner

8/10

Excellent

14 Sep 2018

George

Good value and well located for Town center.

Small B&B which is very well located, just a 10 minute stroll to Piazza Tasso and near to the train & bus stations. Our ground floor room was clean, spacious and well equipped, including a small fridge and Italian Sky TV (many of the programs you can change to English language though). Good bathroom, but in need of a couple of minor repairs. Electric window blinds and double glazing effective at keeping out light/noise when required. Aircon and room safe very good. Adequate continental breakfast. Manager and staff very helpful and friendly. Would definitely recommend as budget accommodation and if we come back to Sorrento would be happy to stay here again.

10/10

Exceptional

09 Aug 2018

Darla

Short stay Sorrento

Wonderful service and great location. Beds could have better linens and firmer mattress but it was ok. We stayed two nights in July.

Family

6/10

Pleasant

11 Jun 2018

Verified traveler

Been there, done that, not going back!

They lock the front door at 8:30 pm and give you a clicker to get in. My clicker did not work the third night I was there. It was early enough that a man was awake on a second story balcony and opened the door for me. Could have been locked out all night!

8/10

Excellent

18 May 2018

Ed

Room was nice and beds were comfortable. Bathroom was small and needed some minor repairs. Breakfast was good and staff was helpful and accommodating. Overall a good B&B in a nice location.

10/10

Exceptional

04 May 2018

Verified traveler

Great Location, Cozy Space

Staff was so friendly and accommodating. They were also very patient with us throughout our stay. We enjoyed the breakfast and freshly made cappuccinos every morning and loved the location which is right next to town and adjacent to a charming orange and lemon garden. Would definitely stay again

Partner

10/10

Exceptional

27 Jan 2018

Clare

I love Sorrento!

Fabulous!

8/10

Excellent

21 Nov 2017

Diane

Good value and good location so close to the train station and walking distance to the shopping area of the old town

8/10

Excellent

19 Nov 2017

Ruth

Convenient for sightseeing in the local area.

Stayed for two nights, good location, easy to find. Very welcoming staff at all times. Room was a good size, clean and comfortable. Some noise experienced as other guests arrived late at night. Breakfast excellent. Doesn't have views of the bay or anything like that but it's a good location close to the station and really good value for money if you just want a base for travelling to Pompeii, Herculaneum and Vesuvius. Would definitely recommend it.

Family

8/10

Excellent

29 Sep 2017

V

Good location

Good location 5 mins from station. Small room but thoughtfully furnished to maximise space. Furniture a bit worn. Very colourful lights in the bathroom! Shower head really needs attention-sprays in very odd directions. Helpful staff.

10/10

Exceptional

23 Jul 2017

Frank

Very accommodating and receptionist was very helpful and knowledgeable!

Partner

10/10

Exceptional

01 Jul 2017

Johnie

Clean and comfortable bed and breakfast

Sorrento Relais is located on a quiet one way road 10 minutes from the railway station and buses (buses park outside the railway station). Therefore it's very easy to get to, say, the Amalfi Coast on a bus or Pompeii by train. There's other destinations of course.The accommodation was on the ground floor (for us) and consisted of a bedroom with double bed and a bathroom with washbasin, toilet and shower. The room was not 'ooh, this is amazing' but was certainly above adequate for the price. The room was very clean and tidy. The bathroom towels were changed regularly and fresh soap provided. The room overlooked a garden centre. There is an electric outside metal blind to close if darkness for sleeping is required, this is operated by a simple two part switch on the inside wall.
Breakfast was the usual continental type: an adequate choice. The attendant provided tea or coffee as required. Orange juice etc was also available.
So why 5 stars for staff? They were always attentive and ready to help. There was always a genuine smile on arriving at breakfast or reception. They were always helpful whatever the question. They had a genuine friendliness, demonstrated by the hug and kiss initiated by them when we left.

Partner

6/10

Pleasant

30 May 2017

Hazel

Great Location.
Hotel was clean, providing a bed, shower, room safe and fridge very little more.
Limited breakfast choice.

Partner

10/10

Exceptional

25 Feb 2017

Verified traveler

Lovely hotel near the beach

This hotel is on the beach, is set up nicely, and is beautiful. Everything was clean, breakfast was good, and the location was great. I would definitely go back!

2/10

Poor

20 Dec 2016

Michael

Keep away from this hotel as I was charged twice and I can't do anything about it, and the room was very cold at night and noisy

Partner

8/10

Excellent

10 Nov 2016

Richard

Super vaslue for money

Excellent value for money and friendly staff.
The breakfast was great and far better than the one that I had in a four star hotel in Naples.
I did not like the disco light in the shower that could not be switched off

10/10

Exceptional

24 Oct 2016

Jose Miguel

Beautiful small hotel

The room look like it was renewed. It was super clean. It does not have 24 hours front-desk

8/10

Excellent

19 Oct 2016

Verified traveler

location is good

Partner

8/10

Excellent

08 Oct 2016

Verified traveler

Nice comfortable b and b.

Breakfast was lovely. Rooms nice with comfortable beds, fridge, hairdryer, TV, sky, but no kettle. Walls were thin so could hear people but not too bad. Staff helpful. Only when we checked out on Sunday was only the waitress and room maid there who didn't speak a word of English. B and b was worth the money and close to everything and did the job. Was pleasantly surprised.

6/10

Pleasant

15 Sep 2016

Dan

The in-room hot water heater was broken down such that we had cold shower n shower in the shared bathroom. But the hotel responded quickly n fixed it the next day for hot shower coming again.

Partner

6/10

Pleasant

17 Aug 2016

Mrs K

wedding stay

The hotel was difficult to find.
Nicely decorated and clean.
Small room but adequate. Security good.
A bit too noisy in the mornings.

Family

10/10

Exceptional

31 Jul 2016

LW

Nice hotel, very central location.

Sorrento Relais was in the perfect location within walking distance to the centre of Sorrento. The staff were lovely and the breakfast was great too! I would definitely recommend this hotel and I would stay here again.

10/10

Exceptional

05 Jul 2016

Janyne

Perfect stay

Facilities were top-notch for the price we paid for an economy room in the basement of Sorrento Relais! Everyone was so helpful and room was kept clean as it would have been in a 4-star hotel

8/10

Excellent

02 Jun 2016

ALBERTO

Good option to stay in Sorrento

The economic room is very simple but clean.
The staff was kind.
The breakfast is good enough with many options.
From the hotel to the center of the city is about 5 minutes walking and to the port about 15 minutes.

Partner

10/10

Exceptional

10 Apr 2016

Samantha

I had asked for a room with twin beds and when we arrived only a double bed so I was upgraded to an amazing apartment with views of ocean. Hotel couldn't do enough for me and staff so friendly . Can not wait to book and go back .

Family

10/10

Exceptional

13 Mar 2016

Verified traveler

Excellent location

We had an enjoyable and comfortable 4 night stay here. The room was small and had a tiny window with no view but was in an excellent location and we were hardly in it. The breakfasts were brilliant, bed large and comfortable and room clean and tidy. There were no tea or coffee making facilities so if you like your early morning cuppa take a travel kettle!

8/10

Excellent

29 Oct 2015

Nancy

Great location. Afforadable

Short but nice. Location was very convenient clean and comfortable just what we needed. Great price

Partner

8/10

Excellent

13 Oct 2015

Davidcyn

Pleasant location and staff at the Relais

Although our bathroom was not attached to our room and we were in the basement, we still found this to be a very pleasant stay! The staff was very friendly and this provides a great base of operations for conducting excursions throughout the Sorrento area. Save your money for all of the increbile things to do nearby -- beaches of amalfi, capri boat excursions, pompeii ruins, vesuvius hike, and so much more! Loved the town of Sorrento and this budget but safe and friendly hotel provided all we needed to enjoy the region.

10/10

Exceptional

08 Oct 2015

Brian

Our stay in Sorrento

The hotel was easy to find, the staff was friendly and helpful. The room was excellent, and I would recomend this hotel to anyone staying in Sorrento.

Partner

6/10

Pleasant

25 Jun 2015

Verified traveler

clean, nice location, budget stay

It was a clean room, but in downstairs with shared bathroom. I thought the pricing was a bit too high. The location was great.

Partner

10/10

Exceptional

20 Jun 2015

joann

Good location, take about 10 minutes walk to sorrento train and bus station.
Many choice if breakfast. Nice and friendly receptionist.

Family

8/10

Excellent

13 Apr 2015

Nick

This is an affordable B&B that's run like a hotel.

Facility was more than what we expected for an affordable room in Sorrento. The facility was well run and clean. They included a nice breakfast each morning.

8/10

Excellent

16 Jan 2015

Andy

A good bed and breakfast

Very central , only a few minutes from the station and the centre of Sorrento . I became ill during my stay ( flu) and Pasquale , the owner and his good lady wife were very kind and even drove me to hospital to make sure I was ok .

2/10

Poor

02 Nov 2014

Andrea

DONT GO HERE

This has to be the worst hotel ever, it was the most terrible experience we had, we were booked in for 6 nights and lasted only one only because we couldnt find another hotel. The room was filthy, the shower was broken and so disgusting. Walls were filthy, no chairs, bedspreads were so old an op shop wouldnt except them. We had a airconditioner motor right out side our room, noisy all night, dacron was so old in pillows it was seperating. It was a disaster, shouldnt be even known as a hotel. DONT GO THERE. It lets Expedia down and Sorrento

6/10

Pleasant

18 Oct 2014

Verified traveler

Surprised to get a cellar room!

very neat, clean and friendly, but I was not prepared to get a room in the cellar. besides the, the bathroom was in the corridor, but even if I was the only one using it, it was in full view of the breakfast room.

8/10

Excellent

16 Oct 2014

AI

Good location, reasonable

As this hotel is a part of some building, it was a bit hard to find (fortunately, I'd checked the address in advance so I asked the tourist information how to get there) . Although I was given the double room for single use, my room was sandwiched between the hall for the breakfast and a kind of kitchen which the staff do the washing up so it was quite noisy in the morning. I heard other guests talking, the sound of washing up and the staff walking up and down in front of my room. Because of that, I couldn't go back to sleep. Also, because it was in the basement and there was a window facing to the road, the traffic was very noisy. If you are tired, you wouldn't care all those noise though... Apart from those noise and if you are lucky to be given the other rooms, this hotel was good to stay. The room was always clean, the staff were friendly. I would recommend this place!

2/10

Poor

09 Sep 2014

Verified traveler

Horrible room

Good location, breakfast was fine, the facilities are basic at best but the room I had downstairs was terrible.

10/10

Exceptional

22 Jul 2014

Brendan

Great value for money! Its a short walk into the middle of sorrento, the room was clean and the service was friendly and helpful!

Partner

6/10

Pleasant

01 Jul 2014

Sarah

Decent budget hotel

Pros: good location, clean rooms, free continental breakfast, nice staff, owner gave us a room with a private bathroom. Cons: our room was in the basement with no windows so I felt a little claustrophobic at times. We didn't spend much time in the room so it didn't really matter.

Family

10/10

Exceptional

02 Jun 2014

Verified traveler

Great base for Amalfi

Really enjoyed my stay at the Relais. Great staff. Delicious breakfast.

Family

10/10

Exceptional

23 May 2014

Jim

Walking distance to railway/bus station.

If you're looking for 5 star luxury, this is not the hotel for you. But if you want somewhere convenient to the rail/bus station and close to the town centre at a good price, this is the place. That price includes wi-fi, sky tv, room safe. Our room was kept extremely clean and, on arrival, Pasquale gave us his mobile number in case we had any problems during our stay in Sorrento. There were none, but he was always willing to give advice whenever we saw him.

Glad we booked.

10/10

Exceptional

28 Apr 2014

Alex

Feel like home

This is the kind of small, owner operated hotels that make you feel like home.

10/10

Exceptional

24 Mar 2014

voronoff

Nice place to state in Sorrento

Nice place. About 5-10 min walking from city center and old town.
Perfect value cost.

8/10

Excellent

09 Jan 2014

Verified traveler

Wonderful host! So kind and helpful. Extensive buffet breakfast and coffee to order alongaide breakfast free of charge every morning! Strongly recommend.

8/10

Excellent

31 Dec 2013

Mr M and Lola

happy stay but no windows

good clean room ... no windows and shower strength very poor (we didn't ask so hotel didn't have chance to fix) but liked this hotel

6/10

Pleasant

14 Oct 2013

Verified traveler

Good location

Friendly staff and good location

8/10

Excellent

16 Jul 2013

Alexandra

Great hotel

Everything is great, but the most important it's quality of the service, The owner helped me a lot with finding my baggage, put a big effort to make me feel better. His stuff helped a lot too.

Family

4/10

Poor

23 Jun 2013

Verified traveler

I would not return

Hotel photo misrepresents what hotel looks like. Room was small and cramped with a shower barely large enough to be usable More importantly, the walls of the rooms are paper thin so we heard everything our neighbors were saying and doing. Had to ask the hotel staff to quiet them down on occasion. Hotel says it is a short walk to city center. Maybe to the edge of city center but not to the center itself or to the port. In fact had to take a cab to the port. Breakfast was very limited and (in Sorrento of all places) pastries came wrapped in cellophane. The only good thing about it was that it was cheap. Hotel advertises that front desk is open 24/7 but after 9 you have to phone the manager if there are any problems or if you need anything. Other than the manager who has limited English, no one else speaks English. All are friendly and helpful, but there is a big communication gap. Don't expect anything but the basic services (nothing concierge like such as booking tours, etc.)

8/10

Excellent

29 May 2013

FH

Great location

Great place to stay if you are on a budget. We where there for a wedding over the weekend and the location was perfect for this. Its also close to the train station which is great. If you aren't expecting a posh hotel then its ideal.(it met our expectations stop on) The only downside was the breakfast, im not overly worried about the food but a good and slightly larger coffee in the morning would have been nice.

6/10

Pleasant

27 May 2013

Verified traveler

Wild nights in Sorrento

The hotel was a bit difficult to find, however it is a new establishment and the owner went out of his way to come \"find us\" when we could not get the GPS to bring us there. There seemed to be work going on in the building at all hours of the day too. The town is wild on a Saturday night with Italian \"Scooter Jocky's riding all over the place on tight narrow streets. This is more of a Sorrento thing, but the location was real close to the ferry to Capri which was wonderful.

Family

8/10

Excellent

24 May 2013

Julie

Economic, great value, clean and friendly B & B

Very clean but basic bed and breakfast. Water pressure low (it's Italy, not UK!) but everything worked well. Cleaner lady wonderful - always clean and well presented. Sheets changed after one week - towels changed daily. The manager is expanding the place and was currently putting in a breakfast room so it will be better as from next week (May 13). Noise travels a bit due to lack of carpeting (they don't have them in Italy) but it wasn't too bad. We had the wall next to the hotel kitchen so heard them chatting and cooking etc, but again - not a problem. The photos are a little misleading as the rooms are not as big as they appear (I think the manager used a wide angled lens!!) but they ARE very clean. There was a safe, a fridge (now't in it - no sign of the bar!) and air conditioning.

Over all, I would use this place again and I have NO hesitation in recommending it. It was good value for money and the manager was helpful - even to saying if we had a problem or got lost, to call him (though his English was rather limited).

I loved the fact that this place DIDN'T look like a hotel from the outside, but was somehow integrated into the locals apartment block. This was my first time abroad and I just embraced the differences. If you want English poshness, then stay in the UK. This is Italy - and I LOVED this little place.

Well done, Pasquale, the changes you have made to this place in 15 months have made this a delightful haven; we loved it!!

10/10

Exceptional

29 Mar 2013

Lottie

Just what I was looking for!

This was a great little hotel! It was easy to find, near the station and within a short walking distance of the town centre. I travelled alone and felt very safe the entire time.

There are only a small number of rooms so I could enjoy a bit of peace and quiet. Breakfast was very nice and served to my room every morning at whatever time I stated. The rooms were bright and very clean and all had Sky TV and free WiFi.

The staff were very friendly and helpful. The reception isn't manned 24 hours a day but the owner was always on stand-by if guests needed anything. The staff had a wealth of information about the local area and near-by tourist attractions. The hotel owner would go out of his way to ensure his guests had a pleasant stay.

I can't wait to stay there again!

10/10

Exceptional

10 Jan 2013

Mike

Definetly would stay again

We were greeted upon arrival and our room was very clean. The room was actually spacious and up to date. The reception is not open all night but they give you keys and we called the day before to let them know we were checking in. The hotel overall and our experience was great and we would definetly stay here again.

Partner

6/10

Pleasant

20 Dec 2012

Verified traveler

Bed Box

Bed in a box. Use this place if you only want a place to crash. and not for any other reason. You better like your travel companion because you can only lay down in this room ...

8/10

Excellent

04 Dec 2012

Colleen

Great clean hotel - good location

Super nice staff, clean, comfortable, well located, but no water pressure in the shower. An amazing deal for the price and we were happy overall!

10/10

Exceptional

14 Nov 2012

Tracey

Highly recommended

The manager was friendly and very helpful with information about where to go and what to see in Sorrento. He was also instrumental in arranging excursion bookings for us, even though we were travelling out of season and many companies had closed their excursions for the year. The room was cleaned daily with fresh towels supplied. As it was on the ground floor, access to and from the room with our bags was very easy. The Sorrento Relais was close to shops, cafes and restaurants, and was a short walk from the train and bus station. We had a very enjoyable stay and would not hesitate to recommend the Sorrento Relais.

10/10

Exceptional

12 Oct 2012

Damon

Good breakfast. Friendly staff. 3 minute walk from train station. Around the corner from the police station.

Family

10/10

Exceptional

30 Sep 2012

Susanne

Great little hotel

Pasquale the owner could not have been more helpful. If I ever needed any information or there was even a slight problem with the room it was sorted straight away and he was always on hand to help.
Bus and ferry information for trips to capri, positano, amalfi, ischia, and ravello was available in the hotel.
The hotel was a very short walk from the metro (Vesuviana) and bus station, less than 10 minutes and very easy to find if you follow the instructions from their website.
I had an amazing week in Sorrento and would definitely stay here again.

6/10

Pleasant

10 Sep 2012

Verified traveler

great find!

room nice and clean and very big, however water pressure a little low. great location and nice continental breakfast.

10/10

Exceptional

21 May 2012

Nikki

Awesome Place

Really clean and nice place. Easy to find and very close to the train station. Definitely recommend it!

8/10

Excellent

25 Apr 2012

A Jarvis

Good value, Clean rooms and helpful staff.

Hotel room was extremely clean. Staff were friendly and helpful. No problem really, though I wouldn't say its the best choice for a romantic break. The location is good considering the price. 5-10 mins away from the central square in Sorrento. Easy enough to find with Google Maps. Only stayed one night before a flight back to Britain. Room was at street level/ground floor so you did get some noise overnight from Refuse Truck emptying bins outside. It did mean you pretty much needed to keep the outside metal shutter down over the window at all times for privacy. There is no free overnight street parking nearby (in fairness not many hotels do in Sorrento), so you take your chance, though the hotel does offer overnight parking at a nearby location, but its cheaper to use metered overnight parking if you can find it.. Overall the stay was fine, didn't have breakfast as I was checked out before the staff arrived to get my flight. Would stay there again, as the room itself was modern, clean and well furnished.

8/10

Excellent

04 Jul 2026

Lenid

Once we arrived the gentleman was very helpful. He even walked out to show me the lemon tour options and which one was the best.
Before arriving they helped me in arranging a tour to Amalfi and Positano. Alilauro tour told us both that the ferry went straight to Amalfi and then Positano. They lied to the hostess of the hotel as well as for me. They go to Positano first and then to Amalfi which created a shorter visit. Alilauro agency is not helpful when you reach them and they were rude. Look for a better option for a tour.
The gentleman that attended us 1st told us that there was no problem in leaving our suitcases while we went to visit another place but the lady that was there in the morning was not happy about it so we took our suitcases to Pompeii which the storage was a bit expensive.
FYI we stayed at the last room and there was a noise like an elevator or something next door…it lasted quite a bit. The hotel is close to the city and places of interest.

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