Eden

Italy , Sorrento
SORRENTO, Via Correale, 25
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100 reviews shown

10/10

Exceptional

13 May 2026

Liridona

Nice hotel. Good rooms. Beach is not clean.

10/10

Exceptional

13 May 2026

Erin

Beautiful property! Beautiful views! Perfect location directly on the beach. The staff is incredible. Christopher at the front desk provided exceptional customer service when checking me in and throughout my entire stay. He did everything to accommodate me in making sure my stay was wonderful from check in until the moment I checked out! Ray at the pool was very friendly and made sure I had everything to enjoy my time at the pool and the concierge Joao provided exceptional service as always! Thank you Eden Roc for yet another exceptional stay!

Self

10/10

Exceptional

13 May 2026

Arjun

Great place

Friends

10/10

Exceptional

13 May 2026

DORA

Eden rock is the only hotel I’ll stay at in Miami

Family_with_children

10/10

Exceptional

13 May 2026

Erin

Eden Roc always provides an exceptional stay. The staff is amazing. Christopher at the front desk provided elite customer service not only during check in but continued to do so during my entire stay. The concierge Joao always goes above and beyond for me. Ray (Ramon) at the pool was very sweet and provided excellent service. The propery is well kept, very clean, gorgeous views, and the location is perfect.
Rooms are clean with amazing views and the matress and pillows are heavenly so a good night sleep is guaranteed. I will continue my stays here because the staff consistently goes above and beyond for me. I highly recommend this property! Thank you Eden Roc for yet another amazing stay...

Self

10/10

Exceptional

12 May 2026

Tania

Definitely staying here again

Self

10/10

Exceptional

11 May 2026

Jamie

The hotel was very clean, staff accommodating to our need such as room service for extra towels and made sure we were comfortable in our rooms. The pool was clean and staff very friendly. Had a great weekend with family for Mother's Day staycation.

Family_with_children

10/10

Exceptional

11 May 2026

Snir

rooms need bette cleaning and maintenance

10/10

Exceptional

11 May 2026

Regina

The beach was an awesome view, the bar had great selections and the room was immaculate.

10/10

Exceptional

10 May 2026

Aziel

Great experience great staff beautiful views and incredible beach area. Great for a quick getaway.

Family_with_children

10/10

Exceptional

09 May 2026

maria

I was surprised how beautiful this hotel is. I know it’s an older hotel but OMg they must have re done it because the rooms are big and modern, the lobby area is beautiful and the hotel is wonderful.

Partner

10/10

Exceptional

09 May 2026

Mark

I liked everything, will come back. Nothing negative about it!

Self

10/10

Exceptional

07 May 2026

Nallely

GREAT PLACE BY THE BEACH

Partner

10/10

Exceptional

06 May 2026

maria

Excellent

10/10

Exceptional

05 May 2026

Carlos

Best view ever!!

Partner

10/10

Exceptional

04 May 2026

Maria

Very beautiful hotel! Clean and the entire staff including reception are kind and helpful! Great spa and excellent services. Highly recommend. It is my second visit here!

Friends

10/10

Exceptional

04 May 2026

James

Good location nice breakfast and Nobu Restaurant
Top notch

Business

10/10

Exceptional

02 May 2026

Jacqueline

The staff is amazing, the beach views are breathtaking and I would highly recommend! Despite having some issues, the staff worked to resolve it which is why I recommend and plan to stay again!

10/10

Exceptional

01 May 2026

ESTHER

My daughter and I stayed here for her 18th birthday weekend. The entire staff was absolutely awesome. They began reaching out to me days in advance and helped me with resources to have the room decorated upon our arrival. Everyone we interacted with from valet, check-in and staff was very kind and accommodating. The room was clean with a perfect view of the ocean. The access to the beach and the staff there was really nice too. The Eden Roc is now the only place I'll stay while visiting Miami.

Family

10/10

Exceptional

29 Apr 2026

Courtney

Perfect location! Just steps ways from a beautiful beach and lots of gret pools!

Family_with_children

4/10

Poor

28 Apr 2026

PAULA

Resort was preparing for a large company buyout of entire resort on the weekend after my stay. However my stay was impacted by large equipment, putting up signage, moving furniture and bringing new furniture and setups with tons of workers crawling around, pools shutdown 2 days of my stay-- the bottom pool had no seats as they were setting up a stage for this event. This was my worst stay ever. Normally, I hav a great time however this stay I felt like an unwanted guest.
My intentions were to relax at resort but ended up making plans to do things outside of resort.
My recommendation would be to just shutdown for 2-3 days and pass the cost on to the Company buying out the resort instead of making your guests suffer & pay for those prep days!
😖

Self

2/10

Poor

27 Apr 2026

David

Was given the wrong room, paid for a view and eventually changed. Paid for breakfast and it was not up to standard with a pretty limited choice.
The pools were closed due to a conference being held there so we could use them, we were not informed this when booking our stay.

Partner

8/10

Excellent

27 Apr 2026

Amy

Staff was excellent. Rooms were very spacious. (Tip: ask for a room above the 4th floor as our view was blocked by rooftop AC units.) Grounds were immaculate. Beach cabanas were worth every penny.

Only downfall was that they were setting up for a conference so the pool was closed and we weren’t able to use the complimentary bikes. While the hotel was a five star hotel, we felt like we were staying in a convention center with the conference set up and branding everywhere. I’d assume this is not common but it totally changed our experience.

Partner

8/10

Excellent

26 Apr 2026

Colin

This is a very large luxury hotel that seems ideal for businesspeople & corporate events. There were many such events happening during our 4 night stay. It is not an intimate or boutique experience. The staff are very professional. We stayed in an higher end oceanfront one-bedroom corner suite.

Positives included a very large and clean room with floor to ceiling windows, a lovely balcony and magnificent views of the ocean; spacious bathrooms; fast and efficient elevators; a delicious fruit platter laid on for our arrival; delicious gelato at Cafe Ines.

Negatives (IMO) included: bland almost minimal decor in the room; a stuffed mini bar which has taken over the mini fridge (which is therefore unusable); cheap and untasty coffee pods with powdered creamer (no room for dairy in the fridge?); way over priced restaurants and cafe/shop (though perhaps typical of tourist venues here rather than being specific to the hotel).

The area is a little out of the way from culture, non tourist restaurants or shopping.

Partner

10/10

Exceptional

26 Apr 2026

Anisela

The view from Edenroc

6/10

Pleasant

26 Apr 2026

Indira

El hotel estuvo bien, pero no para la relación calidad-precio. Podría ofrecer mejores servicios en general e incluir más amenidades a los huéspedes.

Family_with_children

8/10

Excellent

26 Apr 2026

Antonio

Hotel was clean and the lobby bar was great. But our room did not have a tv that you could see from the bed. 2 of the 3 pools were closed all weekend and we were not informed beforehand. The staff were very friendly and helped whenever needed.

Partner

10/10

Exceptional

26 Apr 2026

Jennifer

Great for a quick and easy weekend away!

2/10

Poor

26 Apr 2026

John

A very big conference hotel aka we could not use any amenities during our stay. Please check or inquire if an event or buyout is happening prior to staying here, or you may end up paying to stay in a hotel that’s unusable. Management refunded us our resort fees but it was still disappointing that this wasn’t disclosed in advance that all pool decks would be closed.

8/10

Excellent

25 Apr 2026

John

6/10

Pleasant

25 Apr 2026

Rich

Something is going on at Eden Roc, I've stayed here, as has my partner, several times, this time the stay was overpriced, the team on site just couldn't be bothered (all of them), Front of House at Check in was great, but from Derek onwards it went downhill quick, Valet was so bad they refunded us the charges, the restaurants closed early every night of our stay, everything was insanely expenses and not of the level it felt worth it.

The suite however was stunning, the view, beautiful, the gym is more than serviceable, just needs a huge uplift in staff attitude.

Partner

8/10

Excellent

24 Apr 2026

Shane

Little spendy but super nice

Partner

10/10

Exceptional

23 Apr 2026

Edward

Oceanfront Suite is incredible.

Partner

10/10

Exceptional

22 Apr 2026

Heather

Wonderful property! Very clean!! Rooms large and amazing size! Our balcony was huge! The staff were wonderful welcoming and very helpful! Pool area was perfect and pool service impeccable. Great location. Would stay here again!

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Carla Gabriela

Outdated rooms but very nice and professional staff. Great location in front of the beach. First night (weeknight) had construction sounds for a long time coming from outside, or something similar, that completely messed my sleep. The other nights (weekend) were quiet and peaceful.

10/10

Exceptional

20 Apr 2026

Lindsay

location

Business

10/10

Exceptional

19 Apr 2026

Pinar

It is a compaq property with new clean rooms and great ocean view.They also provided us with a special fridge for our medication needs!!

Friends

6/10

Pleasant

19 Apr 2026

lisbet

There were so many people I couldn’t even get a lounge chair at the pool. They gave me my room at 5pm. Valet took about 25 minutes.

Partner

10/10

Exceptional

19 Apr 2026

Juan

The staff was excellent, from the front desk to the beachside service, everything was better than I could have imagined.

Partner

10/10

Exceptional

17 Apr 2026

Edward

Little doorstops on the floor for the bathroom doors are toe breakers
Should rather be bumpers on the wall.
Room was clean very spacious! Great balcony views! Excellent counter space in bathroom. I wish there were hooks to hang bathroom towels.
shower faucet was difficult to turn on, but shower itself was clean and spacious.

Partner

8/10

Excellent

17 Apr 2026

Anie

We had a resort view and the view was exactly that. We could see the ocean from far and the hotel pools/grounds.

Friends

10/10

Exceptional

16 Apr 2026

Lily

I loved everything about this hotel from the staff to the room to the service the amenities the beach, the pool everything was immaculate. Perfect this hotel was five stars to me, loved it.

6/10

Pleasant

13 Apr 2026

Kiran

The rooms were quite dated for the price point. Room was dusty and dirty unfortunately. Has a lot of potential however the attention to detail where it matters needs to be given some love. Amenities were great, food was good but again a bit over priced. Understand that it comes with the area. They compensated us for the resort fee for the room being dirty.

10/10

Exceptional

13 Apr 2026

Adolfo

My family and I had an amazing time. It was my daughter’s 15th birthday weekend and William at the check in desk was very nice. Looking forward to our next stay!!

Self

6/10

Pleasant

12 Apr 2026

Yasin

Pool area is tired

10/10

Exceptional

12 Apr 2026

Paul

cool

10/10

Exceptional

31 Mar 2026

Peter

Nice view and nice location.

Self

10/10

Exceptional

28 Mar 2026

Jann

Beautiful room with lovely view of pools and ocean…

Self

10/10

Exceptional

22 Mar 2026

Ramesh Murthy Garudachar

Very nice experience

10/10

Exceptional

21 Mar 2026

Kelsey

We stay here every time we go to Miami. I have nothing but amazing things to say about the hotel and the staff, always excited to return!

Family_with_children

10/10

Exceptional

20 Mar 2026

MELISA

Clean room amazing staff

Partner

8/10

Excellent

15 Mar 2026

Stacey

The staff was excellent. The breakfast buffet was very good with lots of options & made to order omelets. Chairs, umbrellas, and towels were ready for us to relax at the beach and wait staff to bring drinks & food. We can’t wait to go back.

Partner

4/10

Poor

15 Mar 2026

Megan

Room was a little run down, and the housekeeping staff was constantly knocking on doors loudly up and down the hall. I’ve never really experienced an aggressive housekeeping staff like at this hotel.

6/10

Pleasant

15 Mar 2026

jack

Was ok

Friends

10/10

Exceptional

12 Mar 2026

carolyn

Beach is wonderful

Friends

10/10

Exceptional

11 Mar 2026

Dominique Dinorah

My husband and I enjoyed our stay so much! The staff was amazing! The drinks were 10/10!! Our room was clean and had an amazing view. Staff made sure we had clean towels and made our beds daily!! We would definitely like to be back soon!

10/10

Exceptional

11 Mar 2026

Julieta

We loved our room!

Partner

10/10

Exceptional

11 Mar 2026

Annie

Beautiful ocean view and friendly staff.

10/10

Exceptional

09 Mar 2026

Ashkan

VERY good hotel

10/10

Exceptional

09 Mar 2026

Julianne

Wonderful stay! I will definitely stay again.

Family

10/10

Exceptional

08 Mar 2026

Katherine

Great pools and beach access. Nice large room and bathroom. Great balcony with views of the beach. On-site spa- got a great massage. Good dining options.

Partner

10/10

Exceptional

08 Mar 2026

Susana

Very communicative hotel. Super friendly and professional

Family

8/10

Excellent

08 Mar 2026

Zaza

Had a mixed experience. The shower handle was not working well, which was a bit frustrating. However, the jacuzzi was fantastic, The deck chairs looked a bit old, but overall, everything else was good. I had a pleasant stay!

10/10

Exceptional

06 Mar 2026

Tina

Great visit! Nice beach and amenities… Staff sent me a complimentary fruit plate for my special day. Everything was wonderful including the spa staff.

10/10

Exceptional

06 Mar 2026

Gil

Great room and staff

10/10

Exceptional

05 Mar 2026

Patrick

Perfect in every way

Partner

8/10

Excellent

05 Mar 2026

Mary

Beach view was excellent. However, they advertise the pool at nobu as available to use, which was the only one in the sun late afternoon, but the pool was only available for nobu guests. So its a little misleading.

8/10

Excellent

02 Mar 2026

Gerard

great room and view. loved the bath and shower combo although there was some mildew.

Self

10/10

Exceptional

02 Mar 2026

Melissa

Everything about this hotel was exceptional. The staff, food and drinks, the beach, everything was perfect. I strongly recommend this place and can't wait to go back.

2/10

Poor

02 Mar 2026

Noha

Service was awful.

Family_with_children

6/10

Pleasant

02 Mar 2026

Jaclyn

Room was spacious. Elements of the room were dated, so not as luxurious as we expected. Guest service was not up to par. Had to ask each day for housekeeping and generally speaking staff was not super accommodating. Spa staff was amazing, but hotel staff was not.

Family_with_children

10/10

Exceptional

01 Mar 2026

Alex

Clean room. Great resort

Partner

6/10

Pleasant

01 Mar 2026

Sara

We arrived at 4 PM and we were told our room is unavailable and couldn’t check into our room until 6 PM. One of the mattresses in our room was broken (very slanted downward) and while the staff did replace the mattress, the next day had a request this was a very surprising condition of the bed given the price we were paying for the room! We were also able to hear a noise transmitted through the wall from the room next-door (their TV was on).

10/10

Exceptional

01 Mar 2026

Morgan

Beautiful resort, great pools, great restaurants, easy access to beach. Beautiful room with incredible view!

4/10

Poor

25 Feb 2026

Kayshia

The only thing that was good was my masseuse. When I arrived, they just left me in the locker’s with no tour, no sandals (used my own), no instructions. I truly wanted to just relax with tea before my treatment and had no idea there was an entire lounge downstairs with hot tea and comfortable lounge area. I waited upstairs near the jacuzzi and cold plunge. Also it looks like they had a huge rush and everything was a mess.

Partner

10/10

Exceptional

24 Feb 2026

Sharyn

What can I say. They know hospitality. There was a private extremely large corporate event happening as we were checking in so things were a bit chaotic but you would never know it. Things went smoothly and they even upgraded our room with a view. The room was stunning with a large balcony. The bed was BEYOND comfy. HIGHLY RECOMMEND. P. S there is a city parking lot right next door if you are traveling in an oversized vehicle like we were.

Partner

10/10

Exceptional

23 Feb 2026

Cindy

The Eden Roc is a very nice hotel. Great beach and pools - but crowded.

Partner

10/10

Exceptional

23 Feb 2026

Nancy

Spacious room with beautiful ocean view - lovely amenities -

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Stefany

Amazing!

10/10

Exceptional

21 Feb 2026

Paul

Room in tower was very nice. Terrific shower and very comfortable bed. Beautiful view of ocean.Fabulous staff everywhere at hotel

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Lilly

Your Concierge is the best!!!!!

Friends

10/10

Exceptional

17 Feb 2026

Christia

Very spacious rooms, great restaurants & friendly staff. We will stay here again

Partner

10/10

Exceptional

16 Feb 2026

Ann

room exceeded EXPECTATION - THANK YOU

Leisure Partner

6/10

Pleasant

16 Feb 2026

Viren

They did not clean the room once during our 2 day stay. I asked for a folio at check out but they never sent it. The room, view, and location however were nice.

10/10

Exceptional

15 Feb 2026

Michele

Great hotel, loved the room. Has 2 pools which is great and beach access. Dinner at Nobu was fantastic

6/10

Pleasant

14 Feb 2026

Gil

The room was a nice size, spacious , great terrace but seemed dated and dirty. The carpet was old and dirty.
Our first night was marred by check-in disaster. Disappointed that we paid a hefty price to stay there and still had to pay for a beach umbrella.

Leisure Family

10/10

Exceptional

13 Feb 2026

rachel

Great experience!

10/10

Exceptional

13 Feb 2026

Dylan

Great

10/10

Exceptional

09 Feb 2026

Kamila

Great hotel

Leisure Partner

10/10

Exceptional

08 Feb 2026

Vishal

We had an amazing stay. Right from the valet on entry to the reception staff, the staff at the breakfast buffet and the attendings at the pool and beach were exceptional. The room was amazing and the amenities just as advertised. The breakfast buffet was great and this hotel is friendly for families and for partying with world class restaurants located at a stone’s throw (Nobu on site and the Hakkasan next door). Would come back here again when visiting Miami Beach.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Jorge

It is ok, overprice for what it is

Leisure Self

6/10

Pleasant

07 Feb 2026

JOE

Staff were very friendly. The rooms were dated and did not feel that clean for the price point. The location is very good and the beach set up was nice.

Leisure Family

10/10

Exceptional

04 Feb 2026

Miriam

Staff was great

10/10

Exceptional

03 Feb 2026

Christian

Professional staff, incredible building.

4/10

Poor

02 Feb 2026

Angela

Upon my arrival in the 11PM hour due to the storm, there was a full club happening in the lobby. Loud and overwhelming. I was given a room off a very sketchy hallway on the first floor and the key did not work. I went and forth to the front desk (exhausted) THREE times…still didn't work. Then they say “security” would be let me in and bring back my key…which sounds anything but secure to a female solo traveler. Front desk finally called a manager who found. Room on a higher floor. Finally in room at almost midnight. Key worked but room was hot, AC didnt work, bathroom was dingy (see tub) & I have no clue what they were doing to fire alarm (see pic). Asked for one your late check-out in the AM and Christian at front desk was rude, would not give me a chance to ask my question or explain. Just condescending & a no. Asked for a supervisor who clear was more senior and after listening to my need immediately changed my check-out. Rude front desk, dated room. Skip Eden Roc. Stay on Nobu side.

Leisure Self

10/10

Exceptional

01 Feb 2026

Bill

great location, beautiful facility, courteous attentive staff. A must stay while in Miami.

10/10

Exceptional

01 Feb 2026

Stephannie

Absolutely loved the room, I was amazed but how homey but also luxurious it was. Once any issue arrived the staff was quick to help. Would come again 10/10

Leisure Friends

10/10

Exceptional

01 Feb 2026

Nadira

We recently stayed for a girls trip weekend. Everything was wonderful. Room was spotless, staff were friendly and courteous, food and drinks was amazing. Definitely recommended

10/10

Exceptional

01 Feb 2026

Renee

Loved this property. Staff was amazing. We’ll definitely stay here again.

Leisure Partner

8/10

Excellent

01 Feb 2026

Selenah

This is a very nice hotel on Indian Beach. The room is very spacious. The food at the restaurant is good and there’s plenty of amenities. The service from the staff could have been better, the pool staff and restaurant staff seemed disgruntled. The bathroom in the room had a broken lever on the shower and seemed a little outdated but the place is nice and clean. Great option for a nice stay in Miami.

Friends_and_family Family