Name: Sofitel Warsaw Victoria
Address: Krolewska 11, 11, Warsaw, 00-065, PL

10/10

Exceptional

03 Aug 2026

Iwetta

everything was perfect

10/10

Exceptional

02 Aug 2026

Zbigniew

Good air conditioning in the rooms and perfect location for the Commemorations of the Warsaw Uprising '44.

10/10

Exceptional

31 Jul 2026

Christi

Sofitel Hotel was nice. Staff were exceptionally accommodating and friendly! Would definitely stay there again!

10/10

Exceptional

30 Jul 2026

Gary

This was an excellent stay for my girlfriend and I. The hotel is so clean, well maintained, located walking distance from Old Town and the staff is just amazing. I had an issue with trying to figure out where to return my rental to the airport. There's always tension with understanding how to navigate in a foreign country. I went to the concierge and wow this guy went above and beyond to help me. He tried calling the rental car company and there was no answer. He then took it one step further. He went online and got the GPS coordinates of the location and emailed them to me. He then asked me to check to make sure I had received the email. Once I did he copied the coordinates into my phone to ensure it was the right location. This is definitely going above and beyond to make sure their guests are taken care of. Well to take it one step further, I forgot a bracelet my girlfriend had given me. I emailed him because I didn't have an international calling plan. He responded back and told me he had the items and would keep them until we returned back to Warsaw. I can't say enough about him and all the staff at this hotel. They really go above and beyond to make their guests stay as pleasant as can be. 5+++ stars because of this gentleman!

10/10

Exceptional

28 Jul 2026

Gerald

Great location and place to stay. Excellent staff

10/10

Exceptional

28 Jul 2026

Gregory

.

10/10

Exceptional

27 Jul 2026

Hilda Ella

Beautiful hotel and centrally located

10/10

Exceptional

27 Jul 2026

Sam

Fabulous stay. Hotel has and amazing location. Highly recommend.

10/10

Exceptional

26 Jul 2026

Andrew

Breakfast buffet was lovely room was clean but not luxurious amenities were disappointing staff was friendly

10/10

Exceptional

24 Jul 2026

Gina

MUY BIEN UBICADO Y MUY BUENO

10/10

Exceptional

21 Jul 2026

matthew

Great place Great location

10/10

Exceptional

21 Jul 2026

Wojciech

Place is maintained meticulously and service was excellent

Partner

10/10

Exceptional

20 Jul 2026

Michael

Lovely hotel! Enjoyed the pool too for a morning swim!

Friends

10/10

Exceptional

20 Jul 2026

Ellin

10

Self

10/10

Exceptional

20 Jul 2026

Jill

Everything met expectations. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Mark

The breakfast is amazing and the pool is great, especially the staff there who go out of their way to help you with any request.
The rooms are good and the hotel location is nice.
A few tiny things to be aware of; the pool gets busy with children at the weekend. The rooms nears the lifts can be noisy because of the machinery. At breakfast, the teapots have no strainers so the loose leaf tea is a no-no. Finally there is only one self service coffee machine and it doesn't do de-caff so better to ask one of the waitstaff.
The fact that those were my only niggles tells you how good this place is.

Self

10/10

Exceptional

19 Jul 2026

Russell

Excellent stay. Great location - 15 minute walk from Old Town abd Ubers around a 5 minute wait. Room clean. Staff very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Julieta

Right in the heart of Warsaw. Super nice neighborhood and staff was really friendly. Breakfast was amazing too

Family

4/10

Poor

14 Jul 2026

sara

Definitely not five stars Hotel

10/10

Exceptional

14 Jul 2026

Adriana

This was a pretty luxurious stay in the heart of Warsaw! We were so pleasantly surprised by the excellent pool and sauna/steam room. You can walk to many historic sites from here or take a quick ride to the airport.

Partner

10/10

Exceptional

13 Jul 2026

Jose

Good place.

Partner

10/10

Exceptional

13 Jul 2026

Ganna

The hotel has very good position to old town and city centre.
The hotel provides very good breakfast and choice of fresh squeezed juices.
There are a lot of spaces around lobby to chill and bar/ restaurant are pretty good.

Partner

10/10

Exceptional

12 Jul 2026

Pawel

Idealne położenie. Hotel legenda 😉Wspaniały personel, cudowny widok z pokoju na Plac Piłsudskiego. Rewelacyjny basen, spokój- można się zrelaksować. Świetny lobby bar na oglądanie meczów.

Partner

6/10

Pleasant

11 Jul 2026

Felipe

Unfortunately this is not a five star hotel as described. Hotel and rooms are extremely dated, hallways are dusty and not well kept. Beds are comfortable but that’s about it.

Partner

10/10

Exceptional

11 Jul 2026

jorge

Family trip hotel was excellent. Clean breakfast was great

10/10

Exceptional

10 Jul 2026

Joanna

The location was great and I enjoyed staying in the hotel. The staff was very helpful. I had everything I needed in the hotel.

10/10

Exceptional

10 Jul 2026

Michael

Pool, gym, and sauna were a wonderful surprise! Gym was small but packed a punch with impressive array of weights! Pool had a nice spa-like atmosphere with cabanas that did not need reservation or purchase.

Partner

10/10

Exceptional

10 Jul 2026

maria ricci

Clean, great location helpful staff

Partner

6/10

Pleasant

07 Jul 2026

Fiona

The lobby and restaurant area were beautiful and perfectly live up to the high standards Unfortunately, the room didn't quite match that level of quality. While the bedding was crisp and incredibly clean, Additionally, the toilet felt a bit budget-level and is due for an update. On the plus side, the housekeeping service was excellent. Overall, it was a good stay, but the room just didn't quite reach the signature luxury I was expecting.

Self

8/10

Excellent

05 Jul 2026

Kathleen

The air conditioner was not working.

Family

10/10

Exceptional

04 Jul 2026

Jamie

Absolutely stunning hotel with wonderful peaceful swimming facilities. Nice lounge area and bar. Helpful and warm staff. 10/10 experience.

Partner

10/10

Exceptional

04 Jul 2026

Adam

Excellent property in a terrific location!

Family_with_children

10/10

Exceptional

01 Jul 2026

Patricia

Excelente, lujo y genial piscina...

Partner

8/10

Excellent

29 Jun 2026

Haochi

Very centrally located with walking distance to old town. Beautiful building, a bit dated in the hotel rooms, bathroom door is very weirdly designed. it is nice to have a larger sofa with a small table & 2 chairs. Overall a pleasant stay.

Family_with_children

10/10

Exceptional

26 Jun 2026

Maria

Definitely have breakfast at the hotel. Excellent selection

Partner

10/10

Exceptional

26 Jun 2026

Jane

The hotel was at a great location and was clean and well Maintained. The room was nice and large. The staff was helpful and friendly. I would stay here again if I’m the area.

Friends

4/10

Poor

14 Jun 2026

Morgan

Wasn’t really impressed at all with how things are done - they don’t communicate that you need to have a card on your room to do anything. I almost missed a massage because they refused to let me get it until I’d paid but I was in a robe and slippers at reception having to sort out!

Friends

8/10

Excellent

02 Jun 2026

Barbara

The staff were extremely helpful and very courteous. The room was spotless. Proximity to old town was a great feature.

Friends

8/10

Excellent

29 May 2026

Janice

The property is well situated within walking distance of the old town stores and restaurants.
The breakfast buffet was amazing. It had a huge variety of food and the service was excellent, in a lovely room.
Our room was older and dark, but very clean. I didn’t realize that you have to hold the power button down while using the hair dryer. That would have been useful information upon check in. I thought it didn’t work and had no hair dryer after washing my (long) hair.
All the staff were friendly.

Partner

10/10

Exceptional

27 May 2026

Dennis

Ok

Partner

10/10

Exceptional

26 May 2026

Karen

Fabulous hotel in a great location.
Pool was great & a nice way to relax at the end the day after walking around all day.
Breakfast was good. Lovely fresh orange juice. Egg station doing omlettes & poached eggs.

Partner

10/10

Exceptional

25 May 2026

Antoni Jakub

Our second stay and we can recommend if you like combination of luxury and budget. Excellent location. Parking on the street, nice stuff and excellent restaurant

Partner

8/10

Excellent

22 May 2026

Mark

Nice property! Very clean & comfortable

Partner

10/10

Exceptional

19 May 2026

Ian

Staff was well-spoken and helpful; breakfast was lovely; green practices; excellent location.

10/10

Exceptional

18 May 2026

Marjory

Professional, efficient staff; green practices; modern, very clean hotel; excellent food; great location.

Friends_and_family Family

8/10

Excellent

11 May 2026

JULIE DOROTHY

Breakfast fab - everything you could want!

10/10

Exceptional

09 May 2026

Jiwoo

Great location

10/10

Exceptional

05 May 2026

Martha

The hotel is amazing, restaurant is excellent. My only recommendation is not to allow kids go to the gym.

10/10

Exceptional

04 May 2026

Esperanza

The breakfast was very good , the rooms comfortable, and the bar all the personal is very nice and helpful

Friends

10/10

Exceptional

03 May 2026

Theresa

Best stay in Warsaw. Clean and roomy space.
Excellent amenities. Super friendly staff. The only downside is that my trip had to come to an end.

Self

8/10

Excellent

02 May 2026

Neyla

Pool amenities were poor as kids going nuts in what was supposed to be a classical warm experience. No hot tub either!
Only stayed a few minutes for to unsupervised young teens

Partner

10/10

Exceptional

30 Apr 2026

Jodie

Wonderful stay at the Sofitel. The rooms were clean and had everything needed. I was put in a disabled room though which did dampen my experience a bit as it felt like it was in the middle of the corridor and the shower was not as premium as it could have been. I paid for a high room but stayed with people that didn’t pay for a high room who were higher than I was, not the end of the world just a bit odd when we were checking in and out the same time.

I was travelling with someone whose birthday it was and contacted the hotel before to try to organise some flowers for them. They were unable to locate them in the system and therefore I had to arrange this when I arrived although the staff were very helpful with this.

The sauna and pool were really lovely and the breakfast was amazing.

I would recommend staying at the Sofitel and would stay there again (although request a non disabled room if possible).

Business

6/10

Pleasant

29 Apr 2026

Simon

Make sure you prepay for breakfast otherwise if you decide to go for breakfast the rate charged is OUTRAGEOUS e pensive. A rip off for sure

10/10

Exceptional

23 Apr 2026

paola

The staff was very friendly.
Shops nearby…

Family

10/10

Exceptional

16 Apr 2026

Marzena

Location is perfect

10/10

Exceptional

14 Apr 2026

KATHRYN

Wonderful hotel

6/10

Pleasant

13 Apr 2026

Zhigang Andy

This is an older property in Warsaw (in the last 50-70 years) but great location and well maintained. The breakfast food options were great with friendly staffs. House keeping was also really nice.

My only complaint was that when you just arrive and take the elevator to your floor, they have no signs or instructions which direction to go to find your room, to the left or to the right and in my case, I just had to leave my heavy luggage to the elevator area of my 5th floor level, walking to another 50 meter to the right to check the room numbers in order to locate my own room. Then I had to come back to another direction for 100m walk to finally locate my room. They really need to show room signs at the elevator area.

Friends

10/10

Exceptional

12 Apr 2026

Steven

All round good hotel, nice pool, friendly bar. Didn’t eat breakfast as it was expensive and loads of cafes nearby. Bar food and restaurant excellent.

Partner

10/10

Exceptional

12 Apr 2026

Barbara Jane

The staff were simply excellent
The room was comfortable and the hallways quiet at night. It is situated so you have a lot of shops nearby . We used the fridge in the room and appreciated the slippers. A perfect place to stay yo explore Warsaw. We will stay here again

Family

10/10

Exceptional

05 Apr 2026

Jessey

Great stay at Sofitel Warsaw Victoria. The room was clean and comfortable. The staff were friendly and professional, and the location is excellent—close to Old Town and many attractions. The indoor swimming pool was nice and a great place to relax. Highly recommended for anyone visiting Warsaw!

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Ian Alexander

Breakfast was excellent. The room was clean and comfortable. The pool and spa were luxurious. The hotel was very well situated for access to public transport and for walking in the centre of the city.

Family

6/10

Pleasant

30 Mar 2026

Tony

Breakfast was really good, totally worth it.
Bathroom amenities were lacking. Did not find a soap, except for liquid. There was a single shower towel. The hose on the shower detached mid shower and there was no direct way to redirect water back to the overhead stationary shower head. I had to rinse with tub faucet water.
But the main issue was the fact that I had booked 4 nights same as my flight. When my flight changed I had to book the day before. So I could stay only 3 nights. When I shared that with hotel staff they recommended I have Expedia send a request to the hotel and they would approve it. They said we approve this all the time.
When the request was sent from Expedia hotel reservations desk rejected it. It made me feel somehow treated differently than other previous cases. Staff at front desk were stunned and in disbelief. Oh Well!!!

Friends

10/10

Exceptional

29 Mar 2026

Agata

Great

Family_with_children

10/10

Exceptional

28 Mar 2026

Rachel

Swimming pool was amazing. Bed super comfy and massive. Really good quality bedding etc. slippers are hidden in drawer so found after 5 days! Good quality shower gel, shampoo and conditioner provided and body lotion. Basic coffee sachets but some nice herbal teas. Took the picture down in my room as it was awful. Cheap and nasty! In a room with no view a picture of the city would have been nice but a black and white circle picture was just offensively cheap. Cleaner most helpful in not trying to put it back each day.
Had breakfast once and it was amazing. Not an early riser so did not make it more than once.
Hotel great location.

Self

10/10

Exceptional

28 Mar 2026

Gjovan

Clean room. Perfect location. Qualified staff

Friends

10/10

Exceptional

24 Mar 2026

Paul

Very good hotel in an excellent location

Friends

10/10

Exceptional

24 Mar 2026

Luke

Everything about this place is excellent. I was very surprised to have such a luxury stay for such an affordable price!

Partner

10/10

Exceptional

07 Mar 2026

vadim

Excellent location. Excellent service

10/10

Exceptional

22 Feb 2026

Hannah

excellent location and staff

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Neta

PERFECT

8/10

Excellent

18 Feb 2026

Evelyn

Clean room, location was good, staff nice.

Partner

10/10

Exceptional

08 Feb 2026

ran

Everything was good

Partner

10/10

Exceptional

08 Feb 2026

Malgorzata

great stay, spacious room and sparkle clean bathroom!

Leisure Self

10/10

Exceptional

07 Feb 2026

Ilona

Great

Leisure

10/10

Exceptional

30 Jan 2026

John

Greate

10/10

Exceptional

26 Jan 2026

Rami

Clean room great staff good amenities

Leisure Friends

8/10

Excellent

25 Jan 2026

Santina

Beautiful hotel, modern and sleek. The spa centre was a little bit underwhelming, but it was still modern but was due for renovation during part of our stay.

10/10

Exceptional

19 Jan 2026

Jerome

Great service!

8/10

Excellent

18 Jan 2026

Maya

Rooms were clean and modern, we used the pool and sauna when we were there which was lovely and relaxing. Convenient place to stay and easy access by taxis. Lots to see and do would stay again!

Leisure Family

10/10

Exceptional

09 Jan 2026

nelson

Excellent hotel great location super confortable bed , spacious and in the center of it all

8/10

Excellent

31 Dec 2025

Marcin

I’ve been staying in this hotel for years. Love the location and breakfast. The service is usually very good, but during my recent stay I got a room without working heating. I spoke to the reception twice about the issue on two different days and despite being told the technical department would be notified and the issue would be fixed, it was not. Nothing was done. I finally asked for a different room which was accommodated. I would expect the hotel to address the issue more promptly.

Leisure Partner

8/10

Excellent

30 Dec 2025

Hilary

Great location, very clean, delicious breakfast.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Wlodzimierz

The Best swimming pool

10/10

Exceptional

28 Dec 2025

Richard

Very well put together, centrally located with several options of things to do. Staff was more than helpful and accommodating. Will most certainly be back.

Leisure Self

10/10

Exceptional

27 Dec 2025

Karolina

Breakfast buffet was great. House keeping was excellent and the take out breakfast was great

Leisure Family

6/10

Pleasant

23 Dec 2025

Melissa

I was most looking forward to staying in this hotel of the 10 different hotels during my 2 1/2 week trip through Germany & Poland. This hotel is in need of a renovation, it feels stale and reminds me of a mid tier hotel. Service was great and the bed was comfy just disappointed in the hotel feel overall. Hotel Indigo in Krakow at Wawel Castle was much nicer as was Hotel Altus Palace in Wrocław.

Self

10/10

Exceptional

22 Dec 2025

V Swarna

Beautiful hotel. Friendly staff. But many eateries are far. But you can reach them via Uber. It is easy to get around from here.

Leisure Family

6/10

Pleasant

21 Dec 2025

Yvette

Had high hopes for the hotel due to the reviews and of course the higher price point… left a little underwhelmed as the room felt dark and dated, and for 2 nights the amenities (conditioner) was just empty..not miniatures but those mounted on the walls) so had to go without. There was no coffee machine but just instant (unbranded) coffee sachets…. Breakfast variety was just like any other 3/4 star hotels and was not exactly child friendly.
I do not think it’s worth paying extra to stay here. The only reason for the price is probably because of its central location. Stayed at the Radisson Collection back in June and had a much nicer experience. Will not be returning.

6/10

Pleasant

18 Dec 2025

Timothy James

very good Location , excellent Breakfast , unfortunately very let down by the quality of the mattress on the bed , very deep ingress to an old mattress that should be replaced , hindered sleep and bad back , felt like sleeping in a hammock ! as the mattress was so badly needing to be disposed , not what i would expect from a 5 star hotel

Business Partner

10/10

Exceptional

10 Dec 2025

Alain

Good hotel and friendly staff.

Business Self

8/10

Excellent

07 Dec 2025

Cezary

Location

4/10

Poor

27 Nov 2025

Brian

Room was worn. Carpets stained. Bathroom faucet was loose. Hotel does not let you know of hidden fee’s. I ended up being charged a little under $600

Business_and_leisure Self

10/10

Exceptional

26 Nov 2025

Lukasz

excellent place, fantastic staff 100% awesome experience

Business

10/10

Exceptional

24 Nov 2025

Jorge Clemente

The Hotel is extremely beautiful, we stayed for 13 days and everything was Amazing ! Highly recommended!!!

Leisure Partner

10/10

Exceptional

21 Nov 2025

Kenneth

ok

Partner

8/10

Excellent

21 Nov 2025

Claire

The hotel is huge, it was very busy the weekend we were there with conferences going on and so unfortunately we couldn't check in on time. The hotel was very accommodating and offered us a small upgrade to a room on a higher floor. Although they had to come in and put a roll away bed in. Buffet breakfast was super busy as was the spa, but overall staff were very attentive and helpful, the hotel's location is great and walk able to everything.

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Colin

Superb hotel right in the centre of Warsaw.

We had a swift check-in (and we were early) and room was ready. Polite efficient reception staff.

Room was a good size, nice bathroom with full size bath and good power shower. All facilities were superb.

Bed was so comfy!

Breakfast was superb! Huge choices from hot selection, bacon, eggs, mushrooms, beans, hash browns, freshly made omelettes, continental, salad, ham, tomatoes, peppers, cottage cheese, cereals, porridge, fresh bread and rolls, fresh honey comb, yogurts, smoothies.

We also ate in the bar area, great menu and sensible prices, overall we would most definitely return to this fabulous Hotel.

Leisure Partner

10/10

Exceptional

15 Nov 2025

troy

Well the nicer hotels i've stayed at in a while.Definitely recommend and the heart of warsaw too.Make sure you bring a bathing suit.So you can go in the pool, it's beautiful.

Leisure Family

10/10

Exceptional

05 Nov 2025

Christian

Great hotel, awesome pool.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Slawomir

We had a wonderful stay in Warsaw. Our room was very comfortable and spacious, and the food was delicious. It is in a prime location, close to all landmarks. Extremely helpful and polite staff.

Leisure Partner