Imago Hotel & Spa

Argentina , Calafate
CALAFATE, Calle 669 N 40
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50 reviews shown

10/10

Exceptional

27 Mar 2026

Warren

Lovely room with a view of the lake. Comfortable bed, very small shower. Great pool, spa was hit and miss, sauna working, steam room shut. Good breakfast. Free shuttle into town in the evening. Helpful staff.

Partner

8/10

Excellent

21 Feb 2026

Melissa

Staff service

Family

6/10

Pleasant

23 Jan 2026

ALEJANDRO

Old towels they charge you for drinks that you didn't. Not a 5 start Hotel

10/10

Exceptional

26 Sep 2025

Blake

Staff was very accommodating, Breaffast was standard but amazing carrot cake and a tasty manzana homemade preserve jam

Self

10/10

Exceptional

05 Sep 2025

Ana Gabriela

Viaje con mi pareja y el hotel estuvo genial. Fue el lugar perfecto para recuperase depues de mucha actividad fisica en el Chalten. Las instalaciones estan bonitas, buen spa y la atencion impeccable.

4/10

Poor

11 Apr 2025

Oleksandra

Far away from 5 star.

Definitely not a 5 star hotel. The hotel feels dated and needs renovations. The slippers were never provided even though I asked twice. Was charged for 2 coke cans and 2 small waters from mini bar 33,500 ars even though nowhere in the room it said that it cost money. Upon check out in the rude for was told that I should look for some QR code that after scanning it would have information. This has to be some kind of a joke. Shuttle only works 16:30 until 21:30. All other time had to take a taxi which is 7,000 ars one way since the hotel is outside of town. No coffee or tea in room. For the price absolutely look for different place to stay

8/10

Excellent

04 Apr 2025

Aurea Teruco

Bom hotel

Hotel quarto grande, confortável. Parte do spa muito bom. Limpeza a desejar, mais cuidado na limpeza do banheiro. Wi-Fi instável. Atendimento muito bom,
Restaurante também deixou a desejar, nada que desmereça o hotel

Partner

10/10

Exceptional

16 Feb 2025

Nicolas rodrigo

Un lugar exelente

La atencion exelente de toodo el personal del hotel, super atentos, avise que lo reserve por el cumple de mi pareja y que era sorpresa y me segundearon en todo momento para que fuera una sorpresa y hasta le llevaron un presente super rico
Todos super amable y el lugar hermoso y tranquilo

10/10

Exceptional

15 Feb 2025

Paul Francis

Imago was wonderful. The staff were highly professional and well informed. They helped and offered their services freely. Loved Ramiro who gave me important tips like which side of your bus to sit on to get best views. The pool and spa were so necessary after long hikes to ease tired muscles to do more. A gift. Paula was special and courteous. Thank you Imago and staff!

Leisure Self

10/10

Exceptional

25 Jan 2025

Sau Lin

Very good spa specially after full day hiking

Leisure Partner

10/10

Exceptional

22 Jan 2025

Verified traveler

the staff are extremely friendly and helpful, it was the best part of our stay

4/10

Poor

08 Jan 2025

agustin

No air conditioning and too small

Leisure Family

6/10

Pleasant

15 Dec 2024

wing

Interior of the property is good. Breakfast coffee was terrible. No parking lot. Far away from town. It offered shuttle service. The hotel mandated to use their exchange rate in favor to them that they can charge more. We can't pay with their currency even we have their custom tourist document. Other hotel allowed us to pay in local currency without threaten us to pay taxes.

Leisure Family

10/10

Exceptional

25 Nov 2024

Ariel

Excelente Hotel, el personal es muy amable, de los lugares en los que hemos estado en nuestra estancia en Argentina sin duda el mejor, es el hotel que más nos ha gustado !!

Leisure

10/10

Exceptional

30 Oct 2024

Ramon

Imago was nice and comfy place to stay. Is very easy to access and personal was kind and helpful. Pool is great.

Leisure Partner

10/10

Exceptional

09 Feb 2024

Mahesh

Staff was really nice and property was very clean.

Leisure Partner

8/10

Excellent

06 Feb 2024

Mauricio

La unica cosa que no me gustó es que no todos los cuartos tienen aire acondicionado.
De los 4 cuartos que teniamos, creo que solo 1 tenia aire.

Leisure Friends

4/10

Poor

08 Jan 2024

Cheryl

Not happy

Very disappointed in front desk as policies.
1) they would not change less than $50 and it was my last day in Argentina and just needed tip money for their employees
2) exchange rate was a rip off - 750 vs 1000 at our last hotel
3) gave us wrong opening time of glacier museum which we based our day on
4)no free bottled water in the room

Partner

10/10

Exceptional

14 Sep 2023

Laura

Beautiful hotel, with very helpful staff. Nice warm pool, great views of mountains, and on site spa.

Leisure Partner

4/10

Poor

16 Apr 2023

Gerhard

Serious deficits in service.
Neglected surrounding of the hotel buildings.
Asking for a delay of just 30 minutes for check out you simply get the answer “ not possible”. I.e. substantial lack of customer friendliness

Leisure Partner

8/10

Excellent

06 Apr 2023

Lyn

Beautiful property but the mattress and towels need upgrading.

Leisure Partner

4/10

Poor

12 Dec 2022

Carmen

Disappointing rating as a 5-star hotel. Far from the city with limited shuttle options.

Leisure Partner

10/10

Exceptional

06 Nov 2022

Brian M

Comfortable room, helpful staff, great breakfast, great pool, great location, free bus to town

Leisure Family

10/10

Exceptional

31 Mar 2022

Luis

It was a very nice stay, I will recomend it

Leisure Friends

4/10

Poor

10 Jan 2020

Verified traveler

Outdated hotel ; not worth the price
Facilities were fine but beyond that rooms need updating clearly

Leisure Partner

8/10

Excellent

31 Dec 2019

Verified traveler

Expected a room with a view considering the amount of time spent.

Leisure Family

8/10

Excellent

26 Sep 2019

Verified traveler

Comfortable and welcoming hotel

The nicest hotel we stayed in during our time in Argentina. Good service. Nice breakfast each morning. Small but relaxing pool - a true delight after a day at the glacier. It was quite far from town, either 300 pesos in a taxi or the hotel run an hourly shuttle but they only do 7-8 runs per day, one just before lunch and the rest throughout the afternoon /evening.

Partner

8/10

Excellent

03 Apr 2019

Eric

good view, but a little far away from the city center.

Leisure Friends

10/10

Exceptional

12 Mar 2019

Patricia

Hermoso hotel, habitación relativamente pequeña pero muy cómoda, la cama excelente, la vista al lago espectacular. La piscina cubierta es espectacular. El desayuno completo y exquisito. Ubicado en las afueras del centro de la ciudad, difícil llegar caminando, se necesita transfer o coche.

Leisure Partner

2/10

Poor

01 Jan 2019

Verified traveler

Beds uncomfortable
Bugs in bed
Checked out and they wouldn’t refund us

Leisure Family

8/10

Excellent

19 Dec 2018

Verified traveler

The hotel is modern, quiet, comfortable and clean. Food and drinks from the hotel bar are great value, but the restaurant is expensive.

The hotel is trying really hard to be top notch, but is missing a couple of key facilities such as tea and coffee in the rooms, but overall it’s still an excellent place to stay.

8/10

Excellent

17 Nov 2018

richard

Nothing to say other than that the lake is a lot further away than shown on the map

10/10

Exceptional

18 Oct 2018

EDGAR

Lovely

What a lovely hotel and spa! Had a great time at this hotel and it was very close to the city center with free shuttle service. I also took advantage of there wonderful spa service which was professional and reasonably priced. Will be back here again!

Friends

4/10

Poor

18 Oct 2018

LuizBispo

The hotel is ok, but certainly far from a 5 star.
It is also a quite far from the city center.

The main reason for my complain is that after the check out I was charged on my credit card for extra expenses (thought I detailed during the ckeck out all the consuption from the previous night) and despite 4 enquiries I didn't get a single return from the hotel explaining the additional charge.

8/10

Excellent

20 Dec 2017

Adrian

Clean, Convenient & Comfortable

The hotel is conveniently located with a useful shuttle service 10 minutes from downtown that runs through the day and into late evening. Breakfast is limited - same fare every day with little imagination. Staff are friendly and helpful, but the front desk is always understaffed. If you need assistance settle in for a 10 minute wait. Lunchboxes for day excursions were awful. Pool and spa are excellent.

8/10

Excellent

23 Sep 2015

Silvia

Nice hotel in Calafate

Very nice hotel in Calafate. It has a great view to the lake. It's a little far from the center of the city but they have a nice minivan that leaves every 30 minutes to the center and bring back the guests. The room is warm, cozy and comfortable. I would only recommend they improve que quality of the breakfast. They should replace some items continuously but they only did if you ask. I would go back to this hotel again.

10/10

Exceptional

16 Jan 2012

Izzy

Excellent hotel

We were so pleasantly surprised as to how comfortable this hotel was in this remote area of the globe. Good restaurant, nice spa and a VERY WARM pool.
All staying in Calafate area need to keep in mind that all excursions start between 0700-0900 so there is always traffic in the hotels, regardless of where you stay. With all the outdoors things to do, hopefully, you are one of those getting up early to make it to you excursion.
The hotel is just on the outskirts of town but they have a very convenient shuttle that takes you back & forth. I did not feel inconvenienced by this and we had views of Lago Argentina to boost! The only drawback was that their was a heater but nothing to regulate the temperature to a cooler setting, hence, the 4 rating for comfort. We did go in summer and had to leave the window open to get some ventilation.
Comments about barking dogs that I came across in other reviews are exaggerated. Yes, there are wild dogs and they do get loud at times but it was not incessant and frequent. I've been to Hawaii and the wild chickens and rooster crowing every morning was more frustrating than this. Despite being wild, these dogs were not threatening at all wherever we walked. This experience comes with the territory.

8/10

Excellent

17 Jan 2026

Rodrigo

Excelente hotel e equipe. Único problema é o banheiro, ao tomar banho alaga tudo, sem jeito!

Friends_and_family Family

6/10

Pleasant

11 Jan 2026

Yuser

El colchón es muy incómodo, en la habitación había mucho calor y no tienen aire acondicionado, las toallas son muy desgastadas, con un color amarillento de viejas. No colocan agua de cortesía en las habitaciones, el personal es muy atento y amable.

Leisure Family

10/10

Exceptional

31 Oct 2025

Jose

Servicio 5 estrellas. No todas las habitaciones tienen aire, pero el hotel está excelente y tiene un transporte al Centro puntual a las horas indicadas.

Leisure Partner

2/10

Poor

27 Feb 2025

Guillem

No es un hotel de 5 estrellas. Las instalaciones son de hotel de 3 estrellas

6/10

Pleasant

15 Dec 2024

CELIA

Razoável.

Achei que para ser considerado um spa o sistema de reposição nos quartos bem ruim. Não havia reposição de sabonetes de pia, águas no frigobar por exemplo. Demais serviços muito bons.

Partner

10/10

Exceptional

05 Dec 2024

Juan

Muy buen hotel , lo único un poco lejos del centro de la ciudad pero instalaciones servicio y demás excelente

Leisure Partner

10/10

Exceptional

12 Oct 2024

lais

Uma delícia de lugar! Amei muito e a funcionária Ana da recepção foi uma querida comigo. O hotel fica um pouco afastado do centro mas tem transfer de hora em hora, da pra pedir informação na recepção.

Pra quem gosta de descanso e vista, vai gostar.

Business_and_leisure Self

10/10

Exceptional

26 Sep 2024

LESTER FELIPE

Alejada del centro de calafate y eso la hace especial, todas las comodidades la hacen espectacular

Leisure Partner

6/10

Pleasant

10 May 2024

Milena

O Hotel está classificado como 5*, mas, está longe disso. O atendimento na recepção é frio e despreparado, café da manhã bem básico com pouca variedade, SPA e quartos até são confortáveis, mas, nada de extraordinário. Ficamos na última noite em outro hotel 5* da cidade no qual pagamos um valor inferior e foi excelente, também ficamos em outros hotéis em Ushuaia que foram sensacionais.
Tudo é a relação custo-benefício, que neste hotel, não foi boa. Saímos decepcionados.

6/10

Pleasant

28 Mar 2024

Volker

In die Jahre gekommen. Zu teuer

10/10

Exceptional

27 Feb 2024

gustavo

Le hébergement est top service global aussi , cuisine extraordinaire . Chef top
Chek out pas terrible ... a 11.30 font pression pour quitter la chambre qd à l arrivé c étais informé 13 heures . Lors de départ Joséfine à la réception très désagréable pour préciser les heures . Unique note négative . Problème de comunication ou formation ?

Leisure Friends

10/10

Exceptional

30 Jan 2024

Raquel

Todo estubo muy lindo .me toco una habitacion con vista al patio de atras a un arbol hermoso.el personal muy amable la comida muy rica.

Friends_and_family Family

10/10

Exceptional

31 Oct 2023

SERGIO

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