Stay at Alice Springs

10/10

Exceptional

22 Feb 2026

Jon

For the price this is an excellent place. The staff is nice, the bed comfortable and the bathroom clean.

Self

8/10

Excellent

10 Feb 2026

PEGGY

Yes. Very clean, spacious, and centrally located.
Staff was excellent and helpful.

Leisure Partner

4/10

Poor

03 Feb 2026

cathy

Basic. Noisy. No phone to contact reception

Business

8/10

Excellent

30 Jan 2026

Gail

A few amenities were amiss when we arrived, but staff and mgmt were quick to rectify things.

Friends_and_family Family

4/10

Poor

06 Dec 2025

Duncan R

Room door didn't shut properly, massive tear in carpet, odd stains on duvet cover, a bathroom that looks like it was last updated in 1930 and peeling walls.

8/10

Excellent

25 Nov 2025

Dawn

Big spacious rooms. Bit dated but clean and comfortable bed. Good Wi-Fi. Kettle and fridge in rooms. Small pool. Central location

Partner

8/10

Excellent

18 Nov 2025

james

Staff were friendly and helpful. Room was clean but a little dated.

Leisure Self

10/10

Exceptional

11 Nov 2025

kenneth

Friendly helpful staff and clean basic room

10/10

Exceptional

09 Nov 2025

Linda

The hotel is in a great location with plenty of shopping and dining places within walking distance. Front desk and housekeeping staff were all very friendly and helpful. Front desk is staffed 24 hrs so convenient when something is needed.

10/10

Exceptional

09 Nov 2025

Linda

Convenient location and friendly staff. Lots of places to eat and shop within walking distance. Front desk staff was very helpful and friendly and so was the housekeeping staff.

Leisure Partner

6/10

Pleasant

21 Oct 2025

Alexander

Cleaner shower

Leisure Self

10/10

Exceptional

17 Oct 2025

Ray

Good price central

Business Self

10/10

Exceptional

12 Oct 2025

Michael

Very neat and clean,,

Business_and_leisure Family

6/10

Pleasant

28 Sep 2025

Ramon

The room was a good size. But it was dated. The TV was very old, the table was very worn,no USB to charge your phone by the bed, the toilet was leaking. Had to close the toilet door because of the noise. The room wasn't cleaned daily.
It is a great location. Close to the city centre. But the gate to the garage was broken, but they had a locked and you got the lock code at after 10 pm which was comforting to your vehicle were safe. The front desk staff was very good and helpful.

8/10

Excellent

25 Sep 2025

SZE NGA

Clean room, nice staff, good facilities

Leisure Friends

6/10

Pleasant

15 Sep 2025

Maddy

Visibly clean but room smelt. Staff were cooperative when i shared this feedback

8/10

Excellent

13 Sep 2025

Jan

The room was clean and the location of the hotel was very convenient. Right near Todd Mall and all the shops.

10/10

Exceptional

03 Sep 2025

Jillian

Clean , room service staff excellent, seamless front desk service

Business

6/10

Pleasant

18 Aug 2025

Rachel

Old, bathroom was small, especially shower. Restaurant was closed by the time I arrived at 8 pm and did not see other options nearby.

Leisure Self

10/10

Exceptional

16 Aug 2025

Shirley

Stay at Alice is right in the Centre of CBD with easy access to the Mall where most of shops & galleries are. I found it quiet and comfortable. Great choice of restaurants & pubs in and around the Mall. Airport bus drop off to and from airport. Highly recommend.

Leisure Self

8/10

Excellent

13 Aug 2025

John

The restaurant was disappointing. Food quality and variety lacked imagination. Couldnt recommend it.
STAY at Alice Springs hotel was overall good with areas even better. The rooms were spacious and fairly well maintained. Modern electrical fittings needed. Usb sockets convenient lights when entering rooms. The staff were excellent friendly and helpful. Felt safe.

6/10

Pleasant

18 Jul 2025

Geraldine

Nothing

Business Self

8/10

Excellent

18 Jun 2025

Martha

A bit run-down, but fine for one night.

Leisure Family

8/10

Excellent

17 Jun 2025

Bev

It was a nice place to stay

10/10

Exceptional

14 Jun 2025

Dao

This hotel was in a very good location , we could walk and explore Alice Springs downtown , very clean , nice and friendly staff

Leisure Partner

10/10

Exceptional

19 May 2025

Tarnia

Just convenient safe and clean

Leisure Self

10/10

Exceptional

18 May 2025

james

This is our second stay so thats saying something. Its in a great location, staff are great, their restuarants got really yummy food mainly pizza tho, but yummy all the same. Short walk to centre of town and eateries. Only down side is thier pool is in the shade .

Leisure Partner

10/10

Exceptional

13 May 2025

james

Great location thats walkable to shops. Very spacious room and the bathrooms big too. Couldve done with a microwave but we lived thru that . Lolthe grounds in the hotel were good too. The pool was in an odd spot . All in all we loved this hotel as were going back in a weeks time on way back home

Leisure Partner

8/10

Excellent

05 May 2025

Hayden

This is in a great location right in the town. Very convenient. It's comfortable with a nice bed, aircon The only 2 issues we had The first is the shower was a little dirty. The other issue was the shouting and arguing by the local people in Todd mall almost every night. This is no fault of the hotel, but something to note. After a few days we got used to it.

Leisure Partner

8/10

Excellent

26 Apr 2025

Kathy

Location ok, security carparking.

Leisure Family

8/10

Excellent

26 Apr 2025

Emma

Great value for money. Clean, quiet and comfortable. Thank you for a lovely stay☺️

Leisure Self

8/10

Excellent

25 Apr 2025

Paul

The hotel was ok to stay in. The rooms were nice, great water pressure, conveniently located. We chose this hotel because it was the pickup point for our tour. Our only complaint (actually, my wife's, not mine) was that the carpeting in our room was old and stained. We were told by several people not to go out at night because Alice Springs is not safe. We googled it, that is true, it is the 18th most dangerous city in the world. But that is not the fault of the hotel. The hotel has a nice Italian restaurant attached to it, so there really is no need to go out at night.

Leisure Partner

4/10

Poor

24 Apr 2025

Lynne

I chose this hotel because it was central and it had good reviews. However on my arrival I found my room dark and gloomy and when I drew the curtains I was facing a concrete wall. The lift is out of the hotel across a car park and was absolutely filthy the pool is completely covered by a metal roof therefore also very dark and gloomy with some faded frayed Astroturf around it and a few tables and chairs certainly not somewhere you would wish to just spend a bit of downtime. The restaurant is accessed through the car park and the back door into the Terrace However the food was good and the staff were super friendly. I think the photos on the website are extremely misleading whilst the facilities in the room were good tea, coffee biscuits et cetera it was extremely shabby. I had some black mould on my ceiling and damp patches on the wall therefore I checked out the following day and found a different hotel.

Leisure Self

8/10

Excellent

23 Apr 2025

Kenneth

Unit surroundings are noisy both at night and early morning, when people are still sleeping. Toiletries not supplied constantly. Plus point: counter staffs are very friendly, providing very helpful information, and also provide out of ordinary aids in terms of transportation

Leisure Family

6/10

Pleasant

09 Apr 2025

Nina

Average stay. The staff were friendly and everything was in serviceable condition, but they didn’t change my sheets for the entire stay. I guess you have to ask specifically for that. The guest and free wifi both constantly dropped out though, at least once a day, but usually more. The number of cars that will be using the parking area isn’t actively restricted so if you’re parking later in the day you risk not getting a secure parking space.

Business Self

10/10

Exceptional

08 Apr 2025

Cassandra

I love this property.
1. Close and access to the mall.
2 comfortable beds
3. Soft linen.
Helpful staff
Good cleaning service

Business_and_leisure Self

10/10

Exceptional

30 Mar 2025

Trevor

We liked the motel all round, the only picky little thing was the shower head was hitting me between the shoulder blades and I’m just 6ft tall. Would stay there again.

Leisure Family

4/10

Poor

29 Mar 2025

Sheena

The hotel is downtown Alice Springs. Lots of people roaming around. Door to our room did not seem to be sufficient for security, window to the bathroom was likely permanently open, although high off the ground, not secure. When we walked around the block into the city, there seem to be police and Rangers and security everywhere. We did not encounter any incidents but decided to change hotels to a more secure resort

Leisure Family

8/10

Excellent

08 Mar 2025

Craig

Cafe close by shops within walking distance

Business_and_leisure Self

8/10

Excellent

20 Feb 2025

Rachael

Good for resting and in the town centre

Business_and_leisure Partner

6/10

Pleasant

29 Jan 2025

Verified traveler

Good, clean budget accommodation

Please bear in mind that we had just come from a lovely modern apartment in Perth so walking into the hotel room was a bit of a disappointment. It was large and spacious with doors leading out onto a shared balcony and smoking area.
Outside the room, was a lovely sitting area with BBQs.
Toiletries, milk and tea/coffee was provided in the room with a kettle. A coffee pod machine with pods was also provided.
Unfortunately we arrived during Australia day so not much was open.

Partner

10/10

Exceptional

23 Jan 2025

Tarnia

The property was a pleasant surprise, convenient, hassle free destination and value for money 😊

Business_and_leisure

10/10

Exceptional

23 Nov 2024

Terrence

Perfect

Leisure Self

8/10

Excellent

14 Oct 2024

Anne-Marie

Very great stay away from home

8/10

Excellent

11 Oct 2024

Tafumaneyi

Your services was just pretty good

Business Self

6/10

Pleasant

13 Sep 2024

Karen

This was not as pictured when I booked the rooms. There were people coming and going that were not staying at the hotel. The staff at the desk were friendly. The AC in our first room didn't work they had to move our room.

Leisure Friends

8/10

Excellent

11 Sep 2024

Justine

This was a well located property near the mall, the pool was a bit average and not in the sun and really cold.
The two rooms I stayed in, didn’t seem to have any cold water in the taps only hot which was annoying.
Also the property needs better signage to restaurant, it was a confusing place with no signs to anything.
Room was comfortable (though check the window I was on ground floor and a huge window opened directly into the side street and was not locked. )
Otherwise ammenities and room were fine

4/10

Poor

06 Sep 2024

Riley

outdated and dirty

positives:
Central location
air con
friendly staff

Negatives:
(not all are the hotel's fault but you should still be aware)
dirty - lots of stains everywhere, weird smell, and found dead bug
water tastes bad (I didn’t have this issue anywhere else in Alice Springs)
the pool is falling apart, very dirty, and completely in the shade
no microwave
no soundproofing - you can hear other guests close their doors, walk around and talk
not secure - anyone can walk in the front door, the hotel room doors are exterior, locks on doors are outdated, woken up in the early hours (3am) to people yelling and fighting
The shower doesn’t drain properly so you're standing in a few inches of dirty water the whole shower it also has only one tiny holder to put your products
only one main light and it needs to be changed it flickers when you turn it on and is very dim
Do not disturb sign falls off easily - I was woken up by housekeeping staff to clean my room because the sign fell off

Self

8/10

Excellent

17 Aug 2024

Helen

Nice hotel in a central and convenient location. Good bed, two good pillows each and bed lights - always essentials for a comfortable stay. Friendly and welcoming staff. The only downside was that there are no balconies on this older style hotel. But a very pleasant and comfortable stay non-the-less.

Partner

6/10

Pleasant

14 Aug 2024

Alex

Room some what run down & not adequately cleaned.
Random items found ontop of wardrobe.
Bathroom floor grout colour is generally black, but light grey under the vanity ie flighty black.

Leisure Friends

6/10

Pleasant

04 Aug 2024

AMANDA

Very Central to Town - like literally on the Towns doorstep

8/10

Excellent

22 Jul 2024

LEO

Property was fine restaurant was realy good pub grub.got to hotel after dark went to local shops. came across a number of drunk locals (8 ish) not a problem but i did not feel comfortable

Leisure Family

8/10

Excellent

15 Jul 2024

Tanya

The beds were super comfortable and the place was very friendly :)

Leisure Family

8/10

Excellent

11 Jul 2024

Perry

Happy with the facilities

Leisure

4/10

Poor

07 Jul 2024

Phyllis

Spent a lot to spend 12 hours in the room to sleep and shower. But better than nothing. Weird exterior door locking mechanism.
On a positive the sourdough pizza at Bella Alice was wonderful!

Leisure Partner

6/10

Pleasant

26 Jun 2024

Martin

Regrettably, you can hear your neighbours a few rooms away, as well as those walking around on the level above.
No powerpoints near the beds, so unless you have an extension cord you either move your bed to a power point or don't use medical devices while you sleep.

Leisure Family

8/10

Excellent

23 Jun 2024

Roslyn

The bathroom floor needed washing behind doors. Staff no knowledgable about events and places in town

Leisure

4/10

Poor

21 Jun 2024

RODNEY

I guess it’s at the right price point. You get what you pay for, but security is poor. Someone was able to open my door at 1am in the morning. Only the security latch stopped them from getting access. I’ll assume it was an over intoxicated guest trying to access the wrong room and was able to access using another room key. Either that or someone else with more sinister motives. Reported to front desk. Wrecked a good nights sleep.

Leisure Self

10/10

Exceptional

14 Jun 2024

Andy

We enjoyed our stay.

8/10

Excellent

11 Jun 2024

Verified traveler

Comfortable and central

Good central spot in Alice Springs to jump off to other activities. Short walk to grocery and main entertainment area. Beds are comfortable and the showers are plenty hot. It is an older hotel, so reflects the same, but with clean comfortable beds and hot water we were happy. We had the portion of the hotel where the rooms are glass walls to the outdoor hallway, which was fine, but did mean we heard all the chatter outside when some locals decided to stay up all night talking.
We appreciated that all the outer doors were locked and could only be accessed with a room key.

Partner

8/10

Excellent

11 Jun 2024

Sean

.

6/10

Pleasant

07 Jun 2024

Garry

Lovely check in lady who was very efficient. Parking an absolute nightmare. Overpriced and noisy. If the price was halved it would still be a little on the expensive side for what it is without breakfast.

Leisure Self

2/10

Poor

04 Jun 2024

Larissa

Place is central but shabby and run down & not worth the amount they charge at all. There was a leaking toilet, taps that sprayed everywhere, I had to refit the sheets on the bed and the manager refused to offer a discount on the price. Also young kids jumped the fence and had easy access to car park at night. Didn’t feel safe or comfortable. Would not recommend unless desperate

Business_and_leisure Self

8/10

Excellent

03 Jun 2024

Colleen

I liked the locale. We changed to better room and we were pleased with it worth the extra money. The staff were obliging and friendly. One exception,more of that later. The restaurant “Bella “was attached to the hotel. Not sure about ownership. It was good and the beef cheeks were to die for. Open for breakfast lunch and dinner which was handy as restaurants were few in the area. But one big gripe. We were on holiday and waking up late and having a leisurely breakfast is one of our highlights! Service commenced at 7 and finished at 8.30! So no sleep in. The offerings were basic. And the eggs invariably cold as was the demeanour of the host, a very grumpy man. And guess what. No patronage. Big restaurant and almost empty.

Leisure Partner

10/10

Exceptional

31 May 2024

Amr

Good hotel

8/10

Excellent

08 May 2024

Jacqui

Nice stay lovely staff

4/10

Poor

06 May 2024

Michelle

Very basic accommodation. Rooms are dated and in terrible condition (eg tiles have separated from adjoining grout). Some lights don’t work, others flicker all night even when switched off. No bed heads so the bed mattress rolls every time you try to get in. Would not stay here again.

8/10

Excellent

05 May 2024

ta

Nice beds even though the room was old. Clean and tidy

Leisure Family

4/10

Poor

30 Mar 2024

Verified traveler

I would stay elsewhere next time.

Business

8/10

Excellent

26 Mar 2024

Kevin

I booked two rooms through Hotels.com a month or so ago. However, when we got there to check in, they only had one room available which was awkward and frustrating. Luckily, the hotel had an extra room.

Business

10/10

Exceptional

31 Jan 2024

Cate

Always good, clean, comfortable and central

Business Self

4/10

Poor

13 Dec 2023

Maureen

Don’t book this hotel

Tired hotel. No receptionist on arrival and had to wait approximately 15 minutes with no apology when they finally arrived.
Lift wasn’t working so had to carry cases up stairs
No running cold water. Shower dangerously hot when only using cold water
Room wasn’t cleaned and no help could be given to rectify this
When booking this room it should be stipulated that some guests are paid for by the government. It was not a nice environment to be in and noisy at night with persons shouting

Partner

8/10

Excellent

18 Nov 2023

Joan

Convenient, clean.

Leisure Self

2/10

Poor

25 Oct 2023

Julie

I had very bad noise issues for both nights.. and whilst management cannot control some issues, they can others. had a resolution in the end with the manager and i appreciated that.. however reception was not manned 24 hours as advertised, if night person goes away from desk the reception number should be patched through to his mobile. It was not.. hopefully this is resolved in the future by management. Good luck

Leisure Partner

10/10

Exceptional

22 Oct 2023

Christina

Beautiful property, great location

Leisure Family

6/10

Pleasant

19 Oct 2023

Jan

Drunk aboriginals abusive language all night damaging their room and knocking on all doors to get into theirs.

Family

6/10

Pleasant

16 Oct 2023

Robert

Motel-style accommodation in the CBD

This hotel feels more like a motel. You access the rooms via external corridors and the windows open onto the corridors. The location is great--right on the Todd Mall. The room itself was comfortable, with plenty of space to place my stuff. I was not pleased with breakfast. It included a limited selection of hot items and juice, tea of coffee. There was no fruit, cereal, or breads. I had a better breakfast by going two blocks to Woolies!

Self

8/10

Excellent

01 Oct 2023

VELMA

Reception staff was friendly, helpful, efficient. They make guests feel welcome and valued.

6/10

Pleasant

23 Sep 2023

Maddi

Bed was comfy & staff were friendly. The place itself needs some tlc and updating. The shower head in our room kept falling off. Our room also had a slight smell. Overpriced for what it was.

Leisure Partner

6/10

Pleasant

11 Sep 2023

Rachael

Pretty old and worn. Some pf the fixtures and fittings need a refresh. Door on my Deluxe room was stiff, cupboard doors on wardrobe came off the track and would not open and close. Dual access to the room was a little unnerving as it was unlocked before I entered.
Two saving graces were the shower, it was bloody amazing, and the comfortable bed. Not far to a Woolies and other places to town.
A bit overpriced for the quality of room.

Leisure Self

4/10

Poor

04 Sep 2023

Lauren

Fire alarm went off before 6 because someone didn’t close the bathroom door as they showered. Took almost 20mins to be told what was happening. My evacuation plan had been removed from the door.
Surely something can be done to avoid this problem?!

6/10

Pleasant

19 Aug 2023

Alison

Great location, clean and comfortable
The fridge wasn’t working but staff arranged it’s repair quickly. The water pressure in the bathroom was poor and one of the main gates was broken so night time security was compromised
Pool was in shade and very little vegetation in garden
But overall good value

Business_and_leisure Self

4/10

Poor

09 Aug 2023

Chris

Whilst the reception area is nice, the room we had was not. The toilet seat was cracked and there was an obnoxious smell-like too much carpet powder cleanser. It is dingy and in need of an up date. The carpet around the elevator-which was dirty-was filthy. It was late when we arrived and I did not feel like going back down stairs to reception to complain. The information about where to go for breakfast was out of date and incorrect. The shop, Bella Alice did not open until 5:30pm. The reception staff were helpful.

Leisure Family

4/10

Poor

09 Aug 2023

Christina

Tired property.

Business

10/10

Exceptional

07 Aug 2023

Alice

The staff were friendly and helpful. The hotel was close to the Main Street and many shopping and eating opportunities.

Leisure Self

8/10

Excellent

04 Aug 2023

Graham

Room was nice

8/10

Excellent

02 Aug 2023

Mark

Clean convenient helpful staff parking quietgood value for price

Leisure

6/10

Pleasant

30 Jul 2023

Sela

Close to shopping centre
Great service

10/10

Exceptional

27 Jul 2023

Harry

Friendly customer service.

Appreciate the security guard for his work keeping the area safe.

Leisure Partner

10/10

Exceptional

19 Jul 2023

Jennifer

The room was clean & very comfortable

Leisure Partner

4/10

Poor

02 Jul 2023

Mark

Very bad smell in one of our 2 rooms. Floor was dirty in the bathroom.

Leisure Family

10/10

Exceptional

30 Apr 2023

Jillian

This was a very comfortable stay in beautiful Alice Springs.

Self

2/10

Poor

23 Apr 2023

Tom

Terrible place - needs complete overhaul

Business_and_leisure Self

8/10

Excellent

18 Apr 2023

Joni

does not look at all like the photo. the place is very run down and the area is sadly very depressed

Leisure Friends

10/10

Exceptional

16 Apr 2023

Jenny

The hotel was well situated with a good choice of dining very close by.
Other shops, galleries and town attractions were all within 5-10 minutes walk.
Staff were pleasant and helpful.

Leisure Family

8/10

Excellent

23 Jan 2023

Greg

Clean and secure undercover parking

Leisure Family

8/10

Excellent

15 Oct 2022

Sara

After changing from a room on the second floor due to noise i was kindly moved to another on the 4th. This room was so quiet and lovely. I will return knowing which room to request.The staff were most helpful
and friendly.
The area is brilliant with rear access to a lovely Italian restaurant and the shops.
Reasonably priced. I enjoyed my stay.

Leisure Self

8/10

Excellent

11 Oct 2022

Dale

Good location near shops, galleries and city trails. Room was clean.

Leisure Partner

2/10

Poor

17 Sep 2022

Andrew

Property has been neglected maintenance wise.