Name: Dan Carmel Haifa
Address: 85-87 Hanassi Avenue, Haifa, 34642, IL

8/10

Excellent

16 Jul 2026

Tamir

Hotel needs renovation in public spaces the tiles are from the 60” in hallway to the pool and exercise room. The carpet need to be update in the lobby. The floor in bathroom bathrooms. Need replacement. Same in the dining room area.

Self

10/10

Exceptional

12 Jul 2026

Lana

The staff treated us very well. They were able to accommodate us in the best way. Appreciate it!

Partner

6/10

Pleasant

09 Jul 2026

Adam M

Five star prices. Three star service. Not up to standards one would expect for a five star hotel

10/10

Exceptional

24 Feb 2026

Eliane

Lovely experience to visit the hotel my parents got married at. Thanks for the lovely stay.

10/10

Exceptional

31 Jan 2026

Leemor

Staff was very kind and very accommodating

10/10

Exceptional

07 Jan 2026

Lisa

Clean and comfortable room. Delicious breakfast. Enjoyed using the club. Staff helpful.

Partner

8/10

Excellent

22 Oct 2025

MIRI

Everything was nice but the trouble with the room that we needed to buy another room because of 2 babies undee one year.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Laila

Great

Friends_and_family Family

2/10

Poor

10 Oct 2025

yaron

The room was cllen very comfort and the staff was great, they had a problem with the water plumbing, no running water between 5 pm to 06:30 am so we couldn't take a shower or wash our face, finally they fixed the problem but it was too late for us.

Partner

10/10

Exceptional

12 Jun 2025

Aaron Harold

From the front desk, staff to the waiters to the poolside attendance everyone is attentive, friendly, and inviting
The grounds are comfortable and inviting as is the pool area and the front lobby is a comfortable meeting place for the large group that we were for this event

Business

10/10

Exceptional

05 Apr 2025

Michael

Check in was easy and very pleasant. Staff was very accommodating. Pool area very nice. Breakfast selection was amazing. I would definitely stay here again. Michael

Self

10/10

Exceptional

10 Sep 2024

amir

Very good breakfest

Leisure Family

6/10

Pleasant

25 Aug 2024

Sofia

This is supposed to be a luxury property, so I am disappointed. In all, I regret paying extra to stay here vs Dan Panorama or other cheaper properties. With some exceptions the staff was unnecessarily rude. These are tough times for everyone but obviously if you take a vacation the staff maybe could be a bit nicer maybe? There was no nespresso or similar machine in the room, just a water boiler. The facilities are fine, but it’s not a fun place to stay at, just a place to sleep. Basic things were broken like the water bar in the spa and the pool and the toaster at breakfast,
The room was nice and had a nice view of the sea and a big bathroom.
The breakfast was big and diverse, so that was nice.

Leisure

10/10

Exceptional

15 Jul 2024

Margot

I've stayed at the Dan Carmel many times over many years. The hotel is in a fantastic location in the most beautiful spot in the city, with panoramic views of the Haifa harbor and bay. The pool is gorgeous. The breakfast buffet is delicious. The property itself is a little tired and could do with a renovation, but it's very clean and luxuriously comfortable.

Leisure Self

10/10

Exceptional

11 May 2024

ROY

Renovated, high class, friendly crew, excellent food

Leisure Partner

10/10

Exceptional

30 Mar 2024

Xing

Food was good in breakfast and at the business lounge. The view on 10th floor lounge is spectacular.

Leisure Partner

10/10

Exceptional

21 Mar 2024

tal

Good hotel

Leisure Partner

4/10

Poor

29 Aug 2023

David

3 Star at Best

This is not a 5 star property, not even close. Hotel condition is very bad, the property is in bad need of a renovation. Service is curtly at best. Breakfast is the worst hotel buffet we have ever had. Gym is smaller than a hotel room with little equipment. Location is the only positive, albeit far from all restaurants. Suggest staying somewhere else.

Partner

2/10

Poor

14 Aug 2023

Verified traveler

WORST HOTEL

This hotel discriminates against Arabs and Muslims, they took a deposit to do a security check on us because I was a hijabi, plz note im American born, and was simply vacationing, my kids were confused as to why everyone was staring at us and not wanting to go into elevator with us, bell man lied and said no hotel parking when indeed there was, there’s places closer to beach or apts to rent trust me as a mom who only wanted a good experience for her kids but instead was left in tears - DO NOT STAY HERE

Friends_and_family Family

8/10

Excellent

22 Jul 2023

Verified traveler

Traditional and upscale

Lovely property in good condition. Front desk staff should be more forthcoming in answers. Specifically I asked about a late check-out that the clerk approved but the clerk did not note that I would be charged an additional 800 shekels. Breakfast buffet is substantial but of uneven quality. The quality is more important than quantity.

Business

10/10

Exceptional

26 Jan 2023

Nina

Fresh smell, great staff.

Business Self

10/10

Exceptional

30 Dec 2022

lizzi

Great location

Leisure Family

4/10

Poor

30 Jul 2022

Irene

Rude rude front desk. Ac didn’t work properly in July heat, management couldn’t care less . Still waiting for managers call back

Partner

8/10

Excellent

16 Jun 2022

Geoffrey

The hotel is over 50 years old so unsurprisingly there are areas of the hotel which look tired,particularly the carpets

Partner

10/10

Exceptional

14 May 2022

Oleg

It was great stay

Leisure Partner

10/10

Exceptional

30 Apr 2022

Bernard

Front staff were very helpful in every aspect. A true 5 star hotel. Would recommend to anyone. Being diabetic, finally someone had sugar free desserts that were not just fruit. A very pleasurabe stay.

Leisure Family

8/10

Excellent

21 Dec 2021

Orit

מלון נחמד עם נוף מדהים

.
הגענו זוג ללילה אחד לחג המולד
קיבלנו במהירות את החדר
החדר היה יפה וגדול ומשקיף לנוף נפלא קל המפרץ.
ארוחת הבוקר היתה סבירה , , חדר האוכל היה מלא והעה צריך לעמוד בתור. היתה עמדת קפה אחת בלבד לקפה

הפוך מהמכונה
ותור ארוך של כרבע שעה לפחות…

Partner

2/10

Poor

29 Nov 2021

Yuriy

Not recommended! Stay away from this hotel!

Terrible experience.
Old and dusty hotel. Overcharge for parking and poor quality breakfast. Not friendly staff and service.
If you in Haifa choose a different place to stay.
Try to address all of this to managers - no any results or apologies.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2021

Aryeh

Good experience.

Good place.great location, high level room and overall feeling. Great ocean view. Excellent and friendly service.
I thought the gym was under par for a hotel of this status.

Business

10/10

Exceptional

27 Aug 2021

David

Clean and nice.

Friends_and_family Family

6/10

Pleasant

13 Aug 2021

kopel

never come back

hotel has great location.
Front desk is very slow.makes you nervous.
house keeping service is fine.
Restaurant has very poor service, you wait for eternity before you are being served.
Furniture is in decay, it belongs to last century. Rotten.
elevator noise is so scary,you are afraid to use them

Partner

6/10

Pleasant

12 Aug 2021

nasrin

היינו בבית מלון ללילה אחת השירות והנקיון טובים אבל הבית מלון מאוד ישן ולא נראה ששובץ בכלל!.. הבריכה קטנה .. הכסאות של הבריכה לא נוחות .. אין מבחר לארוחת בוקר מחממים את הביצים מליון פעם עד שהופכים לשחורים !! המחיר מאוד גבוהה לתמורה!! לא מוצדק

Friends_and_family Family

10/10

Exceptional

08 May 2021

Ifat

We got a room upgrade w/o even asking, it shows that the hotels cares about it's guests and their experience, the room had a great view

Friends_and_family Family

8/10

Excellent

15 Nov 2020

Mazen

Good

Friends_and_family Family

10/10

Exceptional

26 Aug 2020

BR

Excellent service.

Very nice room.

Magnificent views

Leisure Family

10/10

Exceptional

07 Nov 2019

Andrew

Great hotel. Very happy with the stay. Incredible view. Very nice room.

Partner

8/10

Excellent

22 Oct 2019

JUDITH

Film 🎞 International Festival in Haifa

It was very good, some gadgets didn’t work well.T.V.,bathroom,bathroom shades etc.,.required help...solved in the end.

4/10

Poor

22 Oct 2019

Verified traveler

Old and outdated

The Dan Carmel feels like a time travel to a Soviet resort in the 70’s. Everything is outdated, old lobby, old elevators , the say at least the rooms are renovated but they are gloomy and brown and distasteful. Breakfast feels like a kibbutz dining room and not of a luxury hotel. Not clear who rated this hotel as 5 starts. Maximum 3

Family

10/10

Exceptional

30 Sep 2019

Ron

The hotel is old but it is well kept and maintained

Leisure Self

10/10

Exceptional

04 Jul 2019

Johnny

Very nice hotel

Very nice room with a view and very good breakfast buffet staff was friendly

Partner

8/10

Excellent

11 Jun 2019

Verified traveler

The service was good,the location and the staff was very helpful

Leisure Family

4/10

Poor

06 Jun 2019

Verified traveler

Room 501 was wonderful
But the noise from the elevators was appalling
It is impossible to fall asleep because the room is attached to elevators

Family

10/10

Exceptional

25 May 2019

Verified traveler

My stay in the Hotel was pleasant from the first minute. I arrived at Shabbat time, and the restaurant made all possible efforts to feed me, a US traveler. Breakfasts are the best possible there, I have never seen so plentiful and tasty breakfast before. The view from my 6th floor room was perfect. And the staff helped me to find a perfect guide for my private tour to Jerusalem. I planned to stay only one night at Dan Carmel, but booked one more night to enjoy wonderful service and great amenities.

Leisure

8/10

Excellent

16 Apr 2019

Verified traveler

Booking in was bad, there was some mixup and my card got blocked

Leisure Family

8/10

Excellent

13 Jan 2019

RFK

Staff not that helpful. Breakfast buffet was superb

Friends_and_family Partner

10/10

Exceptional

07 Jan 2019

Amy

Lovely experience

Lovely Hotel. Nice Staff. Great Breakfast. The view is outstanding.

Family

6/10

Pleasant

12 Dec 2018

Verified traveler

Nice but need renovation

Nice hotel but in need for renovation. Feels like a luxury hotel from the 70’s that has gone outdated

Family

6/10

Pleasant

15 Oct 2018

Marchesa

Good for conferences and large tour groups. A bit overwhelming for a solo traveler. I needed to be in the German Colony

10/10

Exceptional

03 Oct 2018

Greg

Very. ice location, close to the gardens and great restaurantz

6/10

Pleasant

04 Sep 2018

Burhan

THE PROS

The hotel is located in a great place and within a walking distance of many restaurants and shopping stores.

The hotel is nice and clean, the amenities are great.

Parking wasn't visible when we first arrived and we had to go around and get back again to it.

The check-in process was smooth and good, the receptionist was nice too.

The room was great and clean. The bed is really comfy too. The room is so big and we enjoyed it very much. The bathroom has both a shower and bath-tub with a window between the bedroom and bathroom so you can relax in the tub while watching tv for example.

Breakfast is good !

The outdoor pool is great and clean, maybe a bit salty ! The staff were nice too.
-----------------------

THE CONS !

We were there for our anniversary and I specially asked to have some sort of setup because I was surprising my wife and there was nothing done in the room which was very disappointing but yet I understand this is a complimentary and shouldn't hold it much against them.

Someone woke us up at 8:30 AM to check the mini-bar

Someone walked in the room without knocking the door and we were naked ! And no he wasnt one of the house-keeping staff which was very scary and uncomfortable. Once we reported this to the reception they sent us the Anniversary/Sorry cake !

On check-out they made us pay for the Hotel Parking, claiming that this is a private parking and the hotel doesnt have one. I guess $315 a night should include a parking fee !

8/10

Excellent

10 Aug 2018

Keren

Nice stay

Great one day stay with my husband. Big bed, nice room, has a shower and a bath, the staff was very nice, and the breakfast was very good

Partner

4/10

Poor

06 Aug 2018

Amel

This is not a 5 star hotel let alone a 3 star. Staff was not welcoming. They dont provide extra towel until your done with the two provided. They were so cheap they didnt put garbage bags anywhere. They turned off the AC throughout the hotel because it was \"expensive\" electricity kept disconnecting on/off in the room. It was not clean nor vaccumed. The floor had hair and crumbs. The disposable slippers provided were used, had coffee stains on them. We requested new ones, they failed to provide. Overall very cheap staff. They attempted to charge us 250 shekel for parking when there was no space we parked on the street but we passed through their lot ao they assumed we parked. Ridiculous, hotel seems like theyre trying any way to make a buck and save money. Funky hallway smell as well. Cold breakfast coffee.

6/10

Pleasant

22 Apr 2018

lili

Nice hotel, confortable. Very nice room with a beauteiful view

8/10

Excellent

09 Sep 2017

Verified traveler

A few improvements?

Love the hotel, the staff is great, restaurant nice, but the bathrooms need to be brighter, the magnifying mirror needs to light up, and there should be an electrical outlet for using a hair blower. We always stay at the Dan Carmel, but I'd love to see the upgrades.

10/10

Exceptional

12 Aug 2017

Jeffry

Three days in Haifa

This hotel is wonderful. Great location right near the Louis Promenade, Baha'i Gardens, and many restaurants. Super pool!! And fantastic breakfast. Staff was also wonderful. Chocolates and fruit upon arrival were a nice touch.

Partner

6/10

Pleasant

09 Jul 2017

Verified traveler

Disappointed

The room was nice, breakfast is always great in most hotels in Israel and no different at the Dan.
5 star is overrated!
They will take your money but never address any issues if any arise. Never respond to emails. I will stay in a different hotel the next time in Israel.

8/10

Excellent

07 Jul 2017

Verified traveler

not a 5 star service

they did not clean the room until late in the day. food was just ok (except friday night). front desk was friendly but DO NOT LEAVE A CREDIT CARD ON FILE if you can. if you must, have them sign that your bill is all paid in full. otherwise, you will need to deal with disputing charges because they will charge for taxes or anything they wish after you leave.

4/10

Poor

23 Jun 2017

howard

Horrible.

The pictures are deceiving. Hotel is dirty and totally outdated. This brand in Israel is horrible. All their hotels except for the Eilat property is in dire need of refurbishing. It is so bad, the public areas smell. The executive management team, by subjecting their guests to many sub standard conditions, is a disgrace to the Jewish state. STAY AWAY FROM THIS BRAND!!!!!!

Family

10/10

Exceptional

15 May 2017

Peggy

Elegant hotel in Haifa

Very professional and sleek, easy check in and check out, lovely guestrooms, well-maintained and very clean. Proximity to the Baha'i gardens and views of the port city of Haifa make this a wonderful place to stay. Breakfast buffet was delicious and table service was prompt and courteous.

Partner

10/10

Exceptional

31 Mar 2017

Nasser

Great stay

Family

10/10

Exceptional

12 Feb 2017

Verified traveler

Very plesent. Profetional staff. I liked the great view from the window

10/10

Exceptional

08 Dec 2016

Verified traveler

Beautiful and pleasant

Wonderful experience of both service and esthetics. Clean , newly remodeled. Great breakfast and kind staff.

2/10

Poor

06 Sep 2016

Brian

Stay at a different hotel....

Did not have a good experience by any means. Do not go there.

1. the AC at the hotel was not working in our room...we had to switch rooms
2. The lack of knowledge of the staff pertaining to the Gardens was mind boggling. For a hotel that is literally right next to the gardens and is catering to that, the staff should know exactly the necessary info about them.

Family

10/10

Exceptional

19 Aug 2016

Verified traveler

The hotel staff was incredibly attentive. They made our stay great.

10/10

Exceptional

19 Aug 2016

Verified traveler

Amazing room with all the amenities you will need.

Great room with amazing amenities.didnt want the get out of the room....nice view of Haifa bay. Excellent breakfast and a very helpful staff.

8/10

Excellent

12 Aug 2016

scott

Great hotel and grounds but front desk is horrible

The hotel itself is nice and loved the pool. However, the breakfast that is served at the hotel is not anything special. Also, the service at the front desk is horrible. If I asked for something, they did the opposite. When we asked tourist information, they gave us wrong information. They were consistently bad at the front desk. Very embarrassing! Otherwise, everything else was great.

Family

8/10

Excellent

03 Aug 2016

Barbara

Happy with hotel

We were able to walk to restaurants, Bahai Gardens.
Great view of Haifa from room and lounge.

Partner

10/10

Exceptional

31 Jul 2016

Sefi

We had a very nice stay . Celebrating our 30th anevrsary

10/10

Exceptional

16 Jul 2016

Richard

Excellent Hotel

The hotel is clean (including the bathroom), the entire staff is very courteous and quite helpful. The breakfast was wonderful. We will stay at the Dan Carmel when we return to Haifa.

6/10

Pleasant

13 Mar 2016

david

Nice hotel overlooking tha Bahai centre.

A bit outdated.hotel although the rooms in the top floors were renovated.
Overall a nice hotel very comfortable overlooking the Baha'i gardens.

10/10

Exceptional

17 Feb 2016

Ron

excellent accomodations. one if the nicest hotels we've ever stayes in.

10/10

Exceptional

29 Dec 2015

Jody

The Carlton takes care of its guests.

The treatment from the hotel staff was 5+ stars. Exceptional.

Partner

10/10

Exceptional

09 Dec 2015

Verified traveler

Excellent

Very nice and comfort hotel

Partner

10/10

Exceptional

08 Sep 2015

Sam

wonderful hotel

Great hotel near restaurants, stores, etc. On top of the mountain so views of the hills and sea are expansive.
The staff was friendly and helpful. The gym was good. All positive experiences for us.

8/10

Excellent

05 Sep 2015

Verified traveler

Nice hotel on top of hill

Very nice place. Walking distance to Bahi Gardens. Excellent views of Haifi and bay. Enjoyed. Would return.