Name: Best Western Plus Miamisburg Dayton Suites Banquet
Address: 300 Prestige Place, Miamisburg, 45342-5300, US

10/10

Exceptional

27 Jul 2026

Gary

Spacious suite room and very well cared for. It is a good looking hotel in the room as well as entry. Inexpensive for my dog to stay in the room.

10/10

Exceptional

26 Jul 2026

Ernest

The whole staff was very helpful polite respecting very clean property and very nice rooms and great breakfast

10/10

Exceptional

26 Jul 2026

Lois

This motel was excellent my only complaint would be to empty the outside garbages at least once a day. They were over flowing alo

6/10

Pleasant

17 Jul 2026

Jamila

The room was ok but didn’t really give privacy honestly the staff wasn’t really helpful but the breakfast was good. Wish the pool stayed open later

Partner

10/10

Exceptional

28 Jun 2026

Cheryl

We thought the room was perfect and the breakfast was very well maintained and restocked! All of the staff were very helpful. If I could make only one small suggestion, it would be nice if there were some sort of a shelf in the shower. There is no place to put anything except on the floor and it's difficult for people with a bad back. Oh, and the linens on the bed and the pillows were very high quality and super comfortable! We had a great rest.

Partner

10/10

Exceptional

05 Jun 2026

Amber

Friendly staff

Friends

10/10

Exceptional

29 Apr 2026

Verified traveler

GM Deepak and team are amazing. Great hotel and price. Close to everything, nice lounge and amenities.

Self

8/10

Excellent

13 Apr 2026

William

Room was very clean and everything was in working order. The staff was very polite and helpful. I would stay here again.

Partner

6/10

Pleasant

12 Apr 2026

Roger

Clean room. Breakfast was great. Only bad was when came back to room after breakfast, couldn’t get back in room, card reader would not open door lock. Went back to desk and had card reprogrammed but still would not open lock. Was locked out of room for several hours until maintenance was called in to reprogram the lock.

Family

10/10

Exceptional

10 Mar 2026

Kristi

My stay at this hotel was amazing! The staff were very helpful especially craig/greg. He was so helpful and understanding which is exactly what I needed at the time.

Family_with_children

10/10

Exceptional

02 Feb 2026

Shelby

This was a really good bargain for your buck. Rooms were clean and tidy. Slightly outdated but price reflects. Star was friendly. Only dislike, there was a hole in the ceiling of the bathroom in the shower with a vent cover screwed over top of it. You can see directly inside and see the building structure.

It did not affect my stay but would make me slightly uncomfortable if I would have taken a shower.

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Elizabeth

Pleasantly greeted, clean room, towels and sheets. Quick overnight stay, I recommend.

Pet

4/10

Poor

12 Jan 2026

Daniela

Room was clean enough and comfortable for a couple staying a couple days. However was not expecting to have to put down a $100 deposit at check in since it was not mentioned anywhere on the listing before booking the reservation. Fee was refundable but that doesn't change the fact that $100 was taken out of my bank account when I wasn't expecting it and had to wait a while for it to redeposit in the account. Along with this, the hotel listing stated Breakfast was included in the price, but it was only available for an additional fee. This was misleading to say the least.

Partner

4/10

Poor

24 Dec 2025

Todd

Comfy bed, quiet but hotel was empty. Overall hotel was dated, needed repairs. Area felt unsafe.

Self

10/10

Exceptional

24 Dec 2025

Devon

Clean room, very nice staff and service dog friendly

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Sarah

This hotel was very clean and very beautiful. The staff was so genuine and the hospitality was amazing. I would stay here again and again. There wasn’t many tenants due to winter storm, and they personally cooked us a warm breakfast. I couldn’t be more happy with a hotel

Business

2/10

Poor

01 Nov 2025

Shawn

No WiFi, couldn’t get key cards that worked, suite had no doors to separate the bedrooms which was the point of getting the suite! I literally mean there were no doors on bedrooms so no privacy or sound isolation from the kids, hallways smelled like weed! Highly don’t recommend this place!

Leisure Family

4/10

Poor

27 Oct 2025

Greg

I’ve been staying at Doubletree Miamisburg since 2016 at certain points each year..and SADLY, the condition and comfort of stay has gone down from the original excellence to despicable over past two years. Not staying there again, sadly.

Self

10/10

Exceptional

13 Oct 2025

Tawnyssa

I love staying here! It’s my favorite place to stay at! Always satisfied and no complaints whatsoever about it!

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Beverly

In need of renovation. The walls are thin so neighbor’s kept me awake. Coffee machine was gross . Walls were banged up and just not a super hotel. The staff were very nice and friendly

Leisure Self

2/10

Poor

04 Oct 2025

Alex

There was bugs in our room. Outlets didn’t work. Only one towel in the room.

Partner

4/10

Poor

03 Oct 2025

Erika

Dingy.

6/10

Pleasant

30 Sep 2025

Allen

No clothes hangers in room. Had to ask twice to get some delivered. No house keeping. Asked two days, but no one came. Trash piled up. No grab bars in shower. Not safe for me.

We stayed there two years ago and it was better then. What happened?

Leisure Family

4/10

Poor

28 Sep 2025

Joe

When we arrived to our room we did not have any form of towels at all. Nothing.

During a two day stay we were only given one towel and one wash cloth. Numerous requests to various employees were made for replacements. Those requests were never met.

Family

10/10

Exceptional

25 Sep 2025

kia

Friendly staff

Business

4/10

Poor

29 Aug 2025

carla j

Staff was ok. Very deserted hotel not many customers or staff present. Outside landscape was not kept up over grown weeds and grass. Rooms were clean very limited tv channels. Back door was left open instead of card to unlock . Smell of marjuana noted around back of building and stairwells.

Leisure Partner

2/10

Poor

15 Aug 2025

Donald

Equipment broken sofa, air conditioner

Leisure Family

6/10

Pleasant

06 Aug 2025

Richard

This is the 3rd time I have stayed here in the past 5 years. This time the property appeared run down. Weeds in the flower beds, spattered paint on windows. in the room, the couch was worn and cushion sank into the framed of couch and the toilet constantly ran until I shook the handle.

Leisure Self

10/10

Exceptional

22 Jul 2025

David

This is an excellent hotel. Friendly staff, modern, spacious rooms and quiet. Good value.

Leisure Self

8/10

Excellent

16 Jul 2025

Tina

This location was nice but the sofa was crap. Easy fast check in and check out.

Family

10/10

Exceptional

09 Jul 2025

Charles

Clean

2/10

Poor

05 Jun 2025

Michael

Property dirty and bed linens were wrinkled and I was concerned that they had been previously used. Automatic entrance door stuck and didn’t open smoothly. Hallway carpet was dirty and tv remote was dirty. Overall dirty experience and will not stay here again. Certainly a surprise and not up to the Hilton standards that I expected.

Business Self

8/10

Excellent

01 Jun 2025

kathleen

Had a good 2 night stay while visiting family. This is what I expected for a 3 star hotel in this area at this price point. I felt very safe. It was very quiet. Friendly staff. WiFi and TV worked the whole time. Room had microwave and frig which held all my stuff and heated up my leftovers. AC worked. Bathroom looked recently updated. Room was clean although sofa and desk and coffee table had signs of age/damage from use. Bed was comfortable. Plenty of lamps/lights. Could walk to restaurants but nothing was super close. Mall is across the street.

Leisure Family

6/10

Pleasant

19 May 2025

James

Does not meet my Doubletree expectations

Not sure what the overall problem with this hotel was. I expect high quality from a DoubleTree and it was not available with this hotel. The high point was the food in the Bistro - outstanding to the point that we ate there twice. I suspect the hotel was under new management and possibly after some renovations. It seemed that many of the staff were training. They also seemed to be short staff, especially for cleaning rooms. Our room was missing some items and the couch bed was extended when we checked in. I am a CPAP user and the bed lamp sockets did not provide enough voltage to power my CPAP. A staff member had to come to the room, pull the mattress back, and then reach under the headboard to plug my CPAP. Ice Machines only on 2nd and 3rd floor and 2nd floor was inoperable. We were on 1st floor. Possibly the worst mattress we have slept on in years. Landscaping was almost non-existent. I would not recommend this hotel.

Partner

10/10

Exceptional

18 May 2025

George

Slept great

Work sleep work. Friendly service

Business

6/10

Pleasant

05 May 2025

Cristin

Needs updates, but the people were nice

It’s a little outdated. Beds weren’t comfortable. Curtains wouldn’t close all the way. The people that worked there were very kind.

Self

2/10

Poor

05 May 2025

Eunice

Hotel was not able to find my reservation..

Friends_and_family Family

8/10

Excellent

24 Apr 2025

Danita

M

4/10

Poor

10 Apr 2025

neil

Way overpriced for that place, front door won’t open to the lobby, none of security doors close/lock at night, stained bedding, handles gone from dressers, paid for bfast thru a app, they give me a bill at bfast for $30, on there ads on app says free bfast and the bfast sucked. On the app you can “message the property” as long as u don’t expect a reply, And when u checkout the desk clerk will email your receipt, still waiting.

Leisure Partner

4/10

Poor

06 Apr 2025

Jaime

We arrived for a four day stay in a king suite. There were no linens for the pull out sofa and only 2 pillows on the bed. We spoke to the front desk employee who explained there were none left but he would see what he could do. He managed to find us sheets and a blanket that was damp and unusable. There were no more pillows but he told us to come back and ask again the next day. We asked and the two employees we spoke too said they would find them and bring them to our room. When we returned that evening we still did not have any pillows in addition our trash had not been emptied or towels replaced. There was no sign stating that they should be saved or how often housekeeping came. We went back to the desk to ask for towels and the pillows. We were again told there was none, we said ok and said we would just go buy some at Walmart and then he said he would find us some. He did manage to find two more. The next day again the trash wasn’t emptied or towels replaced, we asked the front desk and they told us we wouldn’t receive housekeeping until day 4 and that it was doubletree’s policy unless we requested it. So we did. They did come the next day but only emptied one of the trash cans and still only left 2 towels. It was clear that they were in the middle of a remodel of some of the rooms. There were pieces of painters tape left in our room and the hot and cold water were backwards in the shower.

Leisure Family

6/10

Pleasant

06 Apr 2025

Janet

Outside of property was dirty

Business_and_leisure

6/10

Pleasant

05 Apr 2025

Anthony

Not sure I would rate this a 4 star hotel. The bed was nice and overall it was clean. However, the outlets on the lamps by the bed did not work (no resistance when I put a plug in it) and no outlets on that side of the room. Toilet was leaking all night and when I asked for it to be addressed, it was still leaking on the last night. The pullout couch was not comfortable at all and with is raining the whole time we were there, there was a drip coming from outside my window the whole time. The staff was very friendly and helpful especially the bar/restaurant. All in all an okay place but not worth the money.

Leisure Partner

4/10

Poor

24 Mar 2025

Matthew

On the positive, I slept comfortably. Other than that, the shower took a while to warm up to luke warm. This hotel charges extra for breakfast and even though I paid in advance, they didn't have it on file. Coffee bar wasn't maintained either. To top it off, the automatic opening door got stuck as I dropped off my key to leave.

For the price, I'd recommend another hotel. The one across the street is MUCH nicer.

Business Self

10/10

Exceptional

21 Mar 2025

Laura

Needed something quick, this was available. Nice place.

Leisure Partner

6/10

Pleasant

20 Mar 2025

Erin

Ok but restaurant was closed

The restaurant was closed and nothing on this app said that. We chose it because it said breakfast was included. No change in the price for that either. Otherwise it was nice

Partner

6/10

Pleasant

09 Mar 2025

Verified traveler

They tried

Staff were friendly and accommodating. The parking lot had debris that we had look out for to avoid punctured tires. They did disclose that they are under renovation.The initial perception of our room was ok however there were some issues:
1.) The base of the toilet it was hard to determine whether the stain or fecal matter. I did inform staff of this and they stated that they attempted to clean this but was unable to remove.
2.) Which turned out to be the biggest inconvenience/discomfort was the bed because of the lack of support. The mattress literally bows inward causing it to feel similar to a bean bag chair/hammock. Not sure if the issue was the coils in the mattress or the box spring/frames.
3.) We brought our own personal pillows and when we returned to our room they were gone after housekeeping straightened the room.

Partner

10/10

Exceptional

06 Jan 2025

Kori

I love this hotel I always go here for a relaxing day

Business_and_leisure Partner

10/10

Exceptional

02 Jan 2025

Karen

Light fixtures not all working and missing light bulbs

Leisure Partner

10/10

Exceptional

27 Dec 2024

tillie

The front desk person was Bert professional and helpful. Although we had to change rooms because the first one was a connected room that had a loud dog barking, we still had a pleasant stay.

Leisure Family

10/10

Exceptional

15 Dec 2024

Evie

We loved our King Suite. It was perfect for what we needed fir our stay.

Leisure Partner

2/10

Poor

10 Dec 2024

robin

We had stayed here about 3 years ago and it was fine. The room was not clean, no hairdryer, no working phones and just run down. New owners? It's a blemish on the Hilton name.

Leisure Partner

8/10

Excellent

01 Dec 2024

Noreen

Thanksgiving solo trip

My room was so much better than I was expecting! I did have trouble with the cold water, it was a trickle in the bathroom sink and my showers were pretty scalding. I did mention it to the front desk but it did not get fixed during my 4 night stay. I did find a dirty sock and a washcloth under my bed in the first night along with some trash that was still there when I left. Otherwise I found my room to be fantastic. Star was friendly and helpful.

Self

6/10

Pleasant

01 Dec 2024

Brandon

Repairing

Leisure Self

4/10

Poor

20 Nov 2024

Sean

Would not honor my Hilton rewards
Tv did not work in the first room
The second room one of the tv’s only had 10 channels. The fit and finish was not done
Looked like they just remodeled but didn’t finish

Business

2/10

Poor

10 Nov 2024

John

Wow it’s gross

It was just gross. It’s been over a decade since I’ve stayed anywhere this sketchy, misrepresented and unclean. I like white sheets without questionable spots and gunk on them. I don’t want to have to sort through towels for one that looks completely clean. I don’t want to be able to see questionable liquid residues on walls in the bathroom, gunk in the shower, and stains on the headboards. I don’t want to see things wiped/smeared on walls and hair of various types around the rooms. And hideaway beds mattresses in couches should not be curved permanently into an upward arc, stained and without bedsheets. It shouldn’t take two trips to the desk to get two sheets either. Hilton should be ashamed to have their name in this hotel.

Friends_and_family Family

4/10

Poor

03 Nov 2024

David

Had to change rooms twice. First room was dirty, food crumbs on the sofa, unclean bathroom. They moved us to another room. Sink clogged up as soon as we used it. Went to front desk and they gave me a plunger to fix it as they had no one to help. The plunger did not work and we were moved to another room. It was ok after that.
The front desk person in the morning was rude and didn’t care about the problems the day before.
Will never stay there again.

Leisure Partner

4/10

Poor

27 Oct 2024

Douglas

Not good

The room looked run down. Poor lighting over the sink next to the bathroom. The beds didn’t have much support and when waking up you would be sunk down in the middle. When walking across the floor your feet(socks on) would stick to hardwood floor. Overall feeling of ick.

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Greg

Enjoyable Stay

Contrary to reviews I’ve seen re: renovations and such, my stay was fantastic.

Self

4/10

Poor

14 Oct 2024

Alan

Warning: Not a Hilton standard.

The Lobby looks very grand, but once you got past the lobby you see nothing has been cleaned. The carpets were covered in drywall as if someone had just worked, but it was obvious it just hadn’t been cleaned up for some time. Once we got to our room it was even worse. We asked them to please clean while we were away all day, they made our beds and that was it. There was dog hair in the sheets, on the counters. The floors were totally dirty hadn’t been mopped or swept. The kitchen had food on the stove.
Then we discovered there was no door for the Primary suite. We then also realized that there were not 2 bathrooms and advertised, but a bathroom in the primary and a half bath in the other room. Then we noticed there was not window in the other room which I’m pretty sure is a fire code violation.
It seemed as if they were remodeling but doing a horrible job. The vanity was broken to the point that it caught your leg if you stood too close, like a giant splinter. It is severely understaffed, we had to go to the lobby to get all our towels and anything else. They didn’t have complimentary anything, my daughter lost her tooth brush and they didn’t have any. For a Hilton this was all surprising. It seems like they have run out of money and opening before it’s actually ready. The beds were terrible. The pullout bed fell through when you laid on it, we had to prop it up with the cushions from the couch portion. The shower had a straight shot to the living room, because no door.

Friends_and_family Family

4/10

Poor

13 Oct 2024

Sharon

Not up to standards.

They are remodeling but our room was awful. Not enough light, several things broken. Bed was comfortable

Partner

2/10

Poor

11 Oct 2024

Todd

terrible customer service. room was horrible. lobby was nasty. smelled like indian food....gross

Leisure Family

2/10

Poor

10 Oct 2024

Verified traveler

Worst hotel experience ever

I’m assuming the hotel is having some work done
1. The carpet felt so dirty under my bare feet I had to wear shoes while walking around
2. 2 giant holes in the bathroom ceiling
3. So much grout and chalking in the tub
4. Woken up at 8 am by construction on a Saturday morning
5. Night staff was rude
Will never stay here again

Self

6/10

Pleasant

11 Sep 2024

Erica

The property is under construction. My room has a slow tub drain. The paint job was hit and miss and the construction workers in and out made it impossible to sleep in..

Leisure Self

8/10

Excellent

11 Sep 2024

Danny

Its nice

Business

6/10

Pleasant

06 Sep 2024

Grace

Right off the highway

Business_and_leisure Friends

4/10

Poor

28 Aug 2024

Dale

Staff was not friendly. No carts for luggage. Pool was closed. Someone knocked on the door stating it was maintenance. They said they came to fix the air conditioner in our room. I said our air conditioner was working just fine. They said no you called and said it wasn't working. I said I did not call. You have the wrong room . They finally left.

Leisure Partner

6/10

Pleasant

27 Aug 2024

Mark

This hotel is NOT a 4-star hotel! The entire hotel is under renovation and they are renting room that they think are fully renovated. This is a false assumption. Room 309: lighting over sink was dim, shower water pressure was a trickle, safe did not function. I could go on.

Leisure Partner

10/10

Exceptional

08 Aug 2024

Natalie

Good

10/10

Exceptional

05 Aug 2024

Jacoby

All around great

Business Self

6/10

Pleasant

22 Jul 2024

Adrion

Good stay overall

There were a few gnats in the room. The room had a slight smell of mildew. The room was clean but did not enjoy hearing the roll beside or above us flush their toilet and hearing the water go through pipes.

Partner

8/10

Excellent

22 Jul 2024

Leticia

.

6/10

Pleasant

08 Jul 2024

Amy

Everything had a vintage feel to it.

4/10

Poor

07 Jul 2024

Mark

Were to start. The pool was filthy, cloudy and not the same pool that was in the webpage for the hotel. The pool chairs were all filthy with bird droppings. The 3rd floor that we stayed on was half being renovated, the carpets were full of trash and debris old room parts, new room parts, boxes of old bibles etc. The room we stayed in was really not finished yet. There was construction inspectors tape all over showing were they needed to do touch up. One fire sprinkler was above the ceiling tile and wouldn't have worked if needed. The drawers between the bed were broken. The alarm clock was unplugged, when I plugged it in there was no way to set the time. The lighting for the whole room was two table lamps, the bathroom was pretty dark. The toilet continued to run all night, I had to shut the water off to it. The sink had no hot water. There were about a dozen dead flies on the floor through out, obviously hadn't been vacuumed in awhile. The beds were new and nice however. I think it will be okay if they actually inspected the room before they rented it out to make sure it was clean and everything works. Clean the hallways and public areas. They need to drain the pool and get someone to maintain it. The people working the front desk didn't acknowledge your existence as the were too busy playing with their phone. The breakfast was $15.00 a person. We ate across the street at Waffle House for $15.00 total for two people. Good luck!

Leisure Family

4/10

Poor

26 Jun 2024

Cona

The property is old and needs(I think is inter process of) remodeling. The AC in the first room we were put in did not work. The beds were also smaller than advertised. It looked at though it had not been used in a long while. We did get moved down the hall to another room and it was better.

Leisure Family

10/10

Exceptional

21 Jun 2024

James

Clean nice lobby and if you like a hotel with a bar it appears well stocked

Leisure

6/10

Pleasant

17 Jun 2024

Brandon

Seemed like older rooms that needed to be upgraded. Found a bug in the room right before check out.

Partner

4/10

Poor

14 Jun 2024

Jonna

Needs renovated

6/10

Pleasant

14 Jun 2024

Billy

I drive an EV and the hotel is listed as having on-site charging…it does NOT. The very reason I chose the hotel made it very inconvenient as I had to find charging nearby, which is not easy to do in that area.

Business Self

2/10

Poor

08 Jun 2024

Claire

Shower and sink did not drain. There was hair in the bed and on the towels. The place overall did not seem like it was cleaned at all. Very dirty.

10/10

Exceptional

05 Jun 2024

Morris

Very nice. I would stay there again.

4/10

Poor

31 May 2024

Ann

During our stay at the property, we had to move rooms 3 times due to a plugged toilet in one room; that room also had wires hanging out of the wall above the sink. In the second room we were moved to, the AC did not work. We notified the staff and asked to have it repaired. It was stated that the maintenance staff looked at it but did nothing, and we were not informed, so we had to ask for the 3rd room. That room was fine but having to move 3 times did not make for a relaxing trip.

Leisure Family

4/10

Poor

31 May 2024

Paul J.

I was disappointed on parts of the room including:

1.) Lighting was low - no light on the desk - the only light was across the room;
2.) No power set up for the desk - instead, I had to pull the couch out to get to an outlet.
3.) Television (or remote) in bedroom did not work.

4/10

Poor

27 May 2024

Brittney

Not what I expected for a DoubleTree or the price

For what I paid, I would have expected clean conditions, no ants and a pull out bed that didn't have giant pee stains and all bent up, pool closed with no notice, etc. Pretty bummed (and quite upset actually) considering this was one of the most expensive hotels around.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Cynthia

The value for the cost was excellent. I was very impressed with my suite and was able to get a very good night's rest. I didn't take advantage of any of the amenities or its location because I was so tired but I would definitely stay here again.

Leisure Self

2/10

Poor

25 May 2024

Dmitri

horrible Double Tree by Hilton, worst one i’ve ever stayed in. it’s under renovation and service is terrible from black bananas and expired yogurt to bugs in the room and non working toilets and shower heads. by all means avoid staying at this hotel

Business Self

6/10

Pleasant

21 May 2024

Renate

My room was not dirty, but the hallways had some dirt. Maybe it was the construction going on not far from my room, so I don't want to overstate it. It was different than other hotels, though. the breakfast was very good, the staff was very nice.

Leisure Pet

2/10

Poor

20 May 2024

Robert Glenn

The shower was not working. Staff was not too helpful when they finally agree to switch rooms we got a stinking room. They did a Mickey Mouse fix to the shower. It sort of work for one night. The light fixture of the bathroom fell and hit my husband on the head before hitting the floor and breaking. We finally got a new room the second day after the shower broke again. It is so far to please a Hilton member. It was the worst hotel we have ever stay. We won’t recommend it. It was a nightmare.

Leisure Family

2/10

Poor

26 Apr 2024

Danita

Needed a lot of maintenance

Business_and_leisure Friends

8/10

Excellent

14 Apr 2024

Mike

They are in the middle of remodeling the rooms. So once they finish, the furnishing will be more comfortable.

Leisure Partner

6/10

Pleasant

13 Apr 2024

LINDA

Looked like the hotel had begun renovations and there were building materials all over the place.

6/10

Pleasant

09 Apr 2024

John

Stay somewhere else

Card readers were not working most of the time, customer service was horrible, rooms need remodeling, bath tub shower was so slick we almost fell several times.

Partner

6/10

Pleasant

05 Apr 2024

Greg

Needs a makeover

Dated... needs a refresh

Self

6/10

Pleasant

31 Mar 2024

Ken

Place looked vacant.

6/10

Pleasant

28 Mar 2024

Christina

Our family stayed at this hotel due to it being the only location in the area that had a suite room. The staff was friendly, but lacking many basic amenities, ice machine, soap/toiletries in the room, sheets/blankets in the room and cups in the room. While it does appear the current facility operators are working on improvements, signage around the building would be beneficial. We found many toilets (12+) in the stairwells and hallways,

Friends_and_family Family

6/10

Pleasant

10 Mar 2024

Richard

The price and location were good. Property needs some renovation and new furniture. The pull- out sofa bed was terrible.

Leisure Family

6/10

Pleasant

05 Mar 2024

Shelly

Please update...

It's in a great location, near everything and not far from the actual city of Dayton. It seems all the rooms are suites, with sitting area, butler's bar with microwave and small fridge. However, I feel for the price and the competition this hotel need a little TLC, updating. And, they also need to offer free breakfast! But, it's clean, nice atmosphere and staff very nice and professional.

Friends_and_family Family

2/10

Poor

03 Mar 2024

Apiffany

Couldnt have been any worse

Arriving i had to be buzzed in. Nobody was at the front desk to do so. A random person in the lobby let me in. I stood at the front desk for several minutes before the desk clerk came running out supposedly from the restroom. When i got to the room the fold out bed/couch was taken apart. I proceeded to take a shower (where there is significant damage to the ceiling) but after i finished. Im partially dressed. The maid shows herself into my room and starts cleaning. Puts together the couch/bed and then asks me to go sit there while she cleans the bed that i assumed was clean before i go there. I sat on the couch in a nightgown while she cleaned with my door wide open.

Partner

10/10

Exceptional

02 Feb 2024

kareem

Wonderful experience with great customer service

Leisure Family

6/10

Pleasant

28 Jan 2024

Verified traveler

Its okay...

Pretty clean, but hallways smelled like someone was smoking pot. Paid for a king size room but had a queen only available. Overall for thw price cannot complain but couldve done without the pot smell giving me a headache.

Partner

6/10

Pleasant

17 Jan 2024

Alma

Never been to a Double Tree that looked more like a cheap Hotel. I was looking forward to using the pool just to find out that was not operational (wished it was mentioned at booking), I tried to be positive and decided to just use the bath, but it had no plug to stop the water. I reached out to the FD and was told they had none. At arrival were told breakfast was included and gave us the times, next morning found out that it was not and we were charged for it. Room was not comfortable, loud hvac - had to choose between the room being cold or being loud. Would never stay at this location again.

Business_and_leisure Partner