Name: Dayton Vitality Hotel
Address: 33 E 5th St, Dayton, US

6/10

Pleasant

20 Jul 2026

Preston

The group that owns Vitality Hotel brags that they offer hospitality with technology. What they don’t tell you is that tech means minimal staff. The self service check in process is a nightmare if you book through a 3rd party like Hotels.com bc they send your check-in code to an Expedia email address. Often the one “concierge” on duty is gone leaving only a security guard. Clearly their high tech model lowers overhead considerably. The newly remodeled bathrooms are nice and contemporary. The cement floors in the rooms are odd but OK. The price is good and the added $15 a day deal they have w the attached parking garage is fair. The location can’t be beat, but don’t expect to nap in the afternoon or early evening if there is a concert at the Leavitt Pavilion. I like the daily two free bottles of water and the in room coffee is good. The microwave in the lobby is available for guests. Only the top four floors are open as they complete renovations. They still have the tattered outdated carpet on the Mezzanine level from when it was the Raddison or even Crowne Plaza. Their were leaking pipes from the ceiling on the Mezzanine at the entrance to the skyway. I will stay here again and look forward to the rooftop bar and restaurant to open. It is my desired expectation that they improve the check-in process. Ice machines do not work in every level.

Self

6/10

Pleasant

06 Jul 2026

Mike

The check process was terrible! I had no idea it was “unmanned”, needed a security link, etc. When I booked it.

6/10

Pleasant

05 Jul 2026

Shane

Very disappointed in the hotel not having the pool open, restaurant was closed for remodel, and the breakfast was a muffin you got out of a fridge and put in the microwave. This was not mentioned on their website. My kids were looking forward to the pool. Also, the hotel does not have A/C except for in your room. The security guards were sitting in the lobby with multiple fans and a portable A/C to keep them cool. The room overall was clean and accommodating but do not go for anything other then that.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Cynthia

Currently under partial renovation. The work done is beautiful. I will be back when the pool, roof top restaurant and remaining guest rooms are finished.

Self

6/10

Pleasant

16 Jun 2026

Shannon

This hotel is clearly in the middle of a major renovation. Our room had been newly renovated and looked great, but the final cleanup had been missed. There was drywall dust throughout the room from the construction work. The biggest issue was the air conditioner. It was extremely loud and wasn't cooling the room well. My husband checked the filters and found them completely packed with dust. The unit was struggling to push air through them. Once removed, the noise stopped and the room cooled much better, though there was no filtration. The check-in process was frustrating. There is no front desk, and you're expected to check in through a link before arrival. We ended up standing in a dark corridor from the parking garage, unable to access the building until we completed the online check-in and received a QR code. Thankfully, there was a staff member in the lobby who helped us. The renovated lobby was modern, clean, and attractive, but like many common areas, it was very warm due to a lack of air conditioning. Breakfast was decent with eggs, breakfast meats, potatoes, breads, bagels, pastries, fruit, cereal, and breakfast bars. The coffee, however, was terrible. The coffee in the room was better.
The beds, pillows, and blankets were comfortable, and we had no issues with noise during our stay. Overall, I think this hotel has a lot of potential once renovations are complete. The lack of a traditional front desk is a drawback for me, but despite the issues, I would stay again.

Friends_and_family Friends

4/10

Poor

11 Jun 2026

Andy

Well there was zero air movement in the lobby, so it was hot and humid. One elevator was working, the other two did not move. The bathtub in my room is narrow and had a slick bottom, need to be extremely careful getting in and out. The breakfast if that is what you want to call it was very poor. One warming dish with some food in it, a toaster with nothing to toast, all set up in a 9th floor conference room. The staff at this place is the only good thing I can say about it.

Self

6/10

Pleasant

04 Jun 2026

Meagan

Self check-in did not work, and it was a lengthy process for the attendant to help. Only one elevator worked so we spent a lot of time waiting, as we didn’t want to climb 9 flights of stairs repeatedly. The breakfast that was included was pathetic. The futon was quite uncomfortable, and no linens were provided for it so we had to request them. The location was perfect for an event at the convention center, but that’s about the only positive from our stay.

Friends_and_family Family

2/10

Poor

31 May 2026

Maria

I didn’t actually end up staying here because no one could help me get through the check in service. No links were sent to me until I contacted them via text message. It was 1:30 in the morning and I was beyond tired and so were my kids and wife. The whole process was the most terrible thing I’ve ever experienced with booking hotels. And I was issued a refund just waiting on that return.

Friends_and_family Family

4/10

Poor

16 May 2026

Linda

I pre-paid for parking and the QR code did not work. So, I paid for parking twice. Continental breakfast was included, but no clarification as to where it was located. Soap dispenser in the shower was empty. Only 2 towels for 4 people. Neighboring guests arrived at 3am, repeatedly slamming doors, yelling and laughing until 5am. For the price, I expected better!

Friends_and_family Family

4/10

Poor

15 May 2026

CORY

The most inconvenient hotel I have ever stayed at. Check in is through a kiosk, parking is across the street (you have to take two skyways to walk from parking garage to hotel), everything is done via QR codes (parking, hotel entrance, room key). Currently under renovation, and my room was renovated, but still extremely basic (especially for the price). Not even a desk or computer chair to sit at for work. Location is decent but you will have to drive 5-10 minutes for something as simple as a water or snacks. I will say the staff was kind and friendly. However - I will never be staying here again.

Self

8/10

Excellent

15 May 2026

Cynthia F

The check in process is online and failed us again. It’s a real frustration. Ona, who greets us on arrival was wonderful! She’s all over it with charm and personality. Vitality is lucky to have her!

Friends_and_family Family

6/10

Pleasant

15 May 2026

Shane

Just understand everything is online you’ll get a QR code for your key and everything will work out fine.

Friends_and_family Family

8/10

Excellent

14 May 2026

Kimberly

Room was comfortable and quiet. Staff were extremely friendly and helpful with check in and parking. Breakfast is mediocre at best. Stayed one night for business. Would stay again.

Self

10/10

Exceptional

08 May 2026

Kimberly

Hotel was gorgeous and staff were more than happy to help wirh whatever you may possibly need during ur stay.

Friends_and_family Family

6/10

Pleasant

07 May 2026

Lauren

Hotel was ok. It is minimally staffed, so if you need something it may take awhile. Appeared they may be updating some of it. Ok or the 1 night we needed.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Elizabeth

There were no staff when we arrived to check in so I was quite disappointed that I had to check in using a machine. It’s very frustrating. We got there late at night and that’s not what we were wanting to do when we arrive late for check-in fortunately there was a very nice security guard there. I believe her name was Vanessa. She helped me with everything and was very kind so when I’m giving a five star rating to the staff, it’s strictly for her. There were no other staff in the building that I interacted with. It was the strangest hotel I’ve ever been to, but we were thankful We had a place to stay And that she made it pleasant for us

Family

6/10

Pleasant

22 Apr 2026

Katie

Clean room but only 1 working elevator.

Friends

10/10

Exceptional

20 Apr 2026

Jenny and Mark

Parking safe and easy. Elevator was slow. Event at Dayton Convention Center made it easy with the covered waklway. Breakfast bacon was overly cooked. Other food options were excellent. We will be back!!

Partner

10/10

Exceptional

14 Apr 2026

Anthony

Kenzi was kind and hospitable...only a few floors are now open in this renovated downtown Dayton classic hotel by the convention center...more floors will be completed throughout the year.

Self

4/10

Poor

13 Apr 2026

Jodi

Not at all what we expected. Aside from the location to the convention center nothing else was good

8/10

Excellent

13 Apr 2026

Blake

Room was very nice. The staff was very friendly and helpful.

The elevator was out of commission on the first evening, and had to use the service elevator a few times

6/10

Pleasant

12 Apr 2026

Margaret

Only 1elevator that functions and we were on the 12th floor. Parking pass rarely works so in/outs from parking garage are extra time. Cement slab floor is cold and makes noise travel. Rooms were super clean and new. Beds and linens comfy. This hotel is all online-no front desk- keep in mind if you need anything.

Family

6/10

Pleasant

12 Apr 2026

Dean

Concrete floors in room. Seemed clean but dated. Made reservation for two nights both at the same rate 209 plus tax each night. Revised reservation to one night and the rate changed to 279 plus taxes. Doesn’t seem right when they advertise heat you can change or cancel up until 6pm the day prior to arrival. Also told me I could park in the small 15 minute parking lot even though I was staying till the following day I asked them twice on Friday evening when I checked in and also twice Saturday morning to confirm that it was OK for me to park in that lot because it stated 15 minute parking only they assured me every time I asked that it was OK. The security guard knew it was good. I came back later in the day to my car to leave, and there was a tag on my car, threatening to take my car because it was parked in an area for temporary parking. Overall, this hotel was OK as far as amenities. It seemed pretty clean, but definitely overpriced for the hotel.

Partner

2/10

Poor

09 Apr 2026

Christine A

Do not stay here. Unsafe.

Family_with_children

4/10

Poor

20 Mar 2026

Robert

Pool was closed

Partner

8/10

Excellent

13 Mar 2026

Amber Lynn

The hotel was self serve. I was sent a QR code for the outside door and my room key as well as the parking garage. It was supposed to come in a txt but I ended up have to search my email for the code. It was sent after we had already paid for the parking garage. It took the room scanner a few tries before it would actually scan.

We never had to interact with the staff.

Family_with_children

8/10

Excellent

08 Mar 2026

Jodi

Layout was strange. Taking steps down to get on n elevator to go up was wild, especially with luggage and stuff hai bff to be hauled. Breakfast was supposed to be in lobby, but was on 1st floor.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Chris

Ccc

Friends_and_family Friends

10/10

Exceptional

17 Feb 2026

Dehong

The details are given in the attached photos.

Business

8/10

Excellent

17 Feb 2026

Haili

We have 3 people and booked 3 rooms separately. This feedback was given on behalf of 2 others of us. The breakfast is great, and the staff here are nice. AC is loud during the night, but you can turn it off for a quiet sleep.

Business

8/10

Excellent

10 Feb 2026

Lydia

Very cute modern hotel. Clean and accommodating!

Leisure Partner

10/10

Exceptional

26 Dec 2025

Michael

Staff were very friendly. Room was clean. Parking was easy.

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Veronica

Overall was all right and clean. Great location for being at the DCC event.
Just a few things to consider:
- the building has poor insulation between rooms and also the exterior, very noisy.
- Only 1 elevator was functioning of the 3 and it was busy due to event at the DCC.
- Had to request soap and shampoo since the bottles in the shower were empty. Personal was very polite and quick to help when I complained.
- Breakfast was just scramble eggs, cereal bars and fruits. That isn’t a “continental breakfast”. No meat and no bread/ pastries/ waffles.
- No employees available in the breakfast area.
- free hot chocolate at the lobby was a pleasant surprise for a cold day.

Business Family

2/10

Poor

14 Dec 2025

Mary

Breakfast was cold, no drinks, not kid friendly , no water to drink, barely any options

Business

10/10

Exceptional

14 Dec 2025

Kerry

Hone breakfast wasn’t great but good not much variety. But the place was clean and beautiful view

Leisure Family

2/10

Poor

27 Nov 2025

Jennifer

They saying of putting polish on a turd is ideal for this dump. The elevators do not work. The parking garage wouldn’t take my ticket to exit so I had to pay for parking twice. Don’t try to call the place either ..they don’t accept calls. Only texts. Good luck !

Business_and_leisure Family_with_children

8/10

Excellent

23 Nov 2025

Leigh

The heat in my room (1210) did not work whatsoever. I tried everything. The hotel staff was responsive and kind. However, we were unable to get the temperature to raise or to turn on the lights behind the bed, either.

This was extremely frustrating because we had booked adjoining rooms (1208 + 1210) and I couldn’t leave the room because I had young children sleeping in 1208.

It was offered for late checkout (which I appreciated) as well as a discount or reimbursement on the booking. I am hoping for communication.

Business Family

6/10

Pleasant

11 Nov 2025

Christopher

Hotel was obviously still being renovated, but this was not an issue. One thing that was bothersome was the in-room lighting. The lights by the bed are too low for reading. The lights for the room are mounted on the walls instead of the ceiling and they're very bright. When you look around the room you are blinded in two directions. Also, they don't provide good downlighting for the desk.
I suggest a little variation in the breakfast offering too.
Not an unpleasant stay.

Leisure Partner

6/10

Pleasant

07 Nov 2025

Rocco

Room was recently upgraded as well as the hallway s and lobby. The online check in and QR code system was not optimal. The QR code entry locks were finicky and required multiple positioning to open doors. They need to be adjusted. Elevators some times did respond to call forcing a call / text for help. Unfortunately at breakfast, homeless folks were watching us eat many thanks Trump

10/10

Exceptional

02 Nov 2025

Chris

Breakfast was amazing ! Clean hotel. Great rooms

6/10

Pleasant

27 Oct 2025

Angel

I liked the automatic keys on phone but didn't have any gluten free options at breakfast.

Business Friends

8/10

Excellent

12 Oct 2025

Libby

The Vitality Hotel is conveniently located in downtown Dayton. The hotel lojujbby was crowded when I arrived and I could not find the check-in kiosk - there is no registration desk or concierge - and a security guard said I was already checked in and could go to my room, but I wasn’t. I texted for help and was told someone would be there shortly, but wasn’t. After 15 minutes, I went back down to the lobby, which was now nearly empty and the check-in kiosks were quite obvious. Once I checked in everything went smoothly. However if you don’t have a smart phone staying at this hotel could be a real problem. The free breakfastp’´ is the best I’ve seen in any hotel. My room was right by the elevator, but between about 11pm and 7 am it was quiet enough that I got a good night’s sleep. On the down side, the hotel has 11 floors of rooms and three elevators, only one of which was working when I stayed there. Also, and this is a problem with many hotels, for guest safety all tub showers should have grab bars
for entering and exiting the tub. Everyone needs these, not just handicapped folks.

Leisure Self

6/10

Pleasant

12 Oct 2025

Raeid

Noisy at the night it’s not comfortable for sleeping !

Business Partner

6/10

Pleasant

10 Oct 2025

Wei

Breakfast is good.

2/10

Poor

10 Oct 2025

Mike

terrible

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Cynthia F

The digital check-in was a hassle. We received excessive mails and texts and ultimately needed Yvonne (who couldn't have been nicer or more professional) to check us in and that took at least 10 minutes.
The rooms were great except for the cement floors.

Friends_and_family Family

2/10

Poor

08 Oct 2025

Ozgur

Shower not working.

8/10

Excellent

05 Oct 2025

Nikki

The rooms were very clean, do not like the barn door on the bathroom, doesnt seem like you have privacy. Parking was difficult to figure out, staff was nice except for the oerson sending trxts messages. A text said i had a qr code to open, i replied back that there was no code, response sounded as if they were irritated with me. When we arrived the one of the ladies standing there was helpful the other with long hair was annoyed, she heard our name and rolled her eyes. I actually DID NOT have the code, so I was right. The keyless entry can be a lottle confusing. All in all we would stay there again.

Leisure Family

10/10

Exceptional

29 Sep 2025

Sheryl

Super clean. Lovely modern decor. Great location.

8/10

Excellent

29 Sep 2025

Suzanne

QR code on phone for key entry pads not consistent and often didn’t work. Ice machine broken on our floor

Leisure Family