Jeffrey
The room was very nice, but an issue with the HVAC gave one of us a very poor night. Upon bringing it up to the staff in the morning, they promised to investigate and move us. Latrease was very helpful both in making note of my concern in-person, and in facilitating the fix on her end. While we were out for the day they moved our belongings (with my permission) to an identical room on a different floor, even placing chargers and soap in the same orientation. Not only was the issue resolved, but they also gave vouchers for the restaurant that we ended up enjoying immensely. I'm fully satisfied with how the staff corrected the issue and would strongly recommend this hotel.
