Name: NH Bologna Villanova
Address: Via Villanova, 29/8, Bologna, 40055, IT

10/10

Exceptional

15 Jul 2026

Tracy

The room was large and very clean. The restaurant in the hotel was very good. The staff was helpful. We did buy breakfast, but that was lacking where they could not keep up with the amount of guests and keeping food out at the buffet. We had to wait quite a while for any hot food for breakfast.

Partner

10/10

Exceptional

27 Jun 2026

Abigail

Era tutto pulito e comodissimo

8/10

Excellent

17 Jun 2026

PERLY MAY

Preferred to have an iron in the room but the staff were super friendly concerning the laundry room. Friendly and kind staff. Property was lovely.

Family

10/10

Exceptional

16 Jun 2026

David

Everything was great in the room, but pool wasn't functioning and gym could use more weights, and machines.

Partner

10/10

Exceptional

27 May 2026

Robert

All was great

Partner

10/10

Exceptional

02 May 2026

jayakishore

Property did not have air conditioning, it was hot, had to open windows to sleep. There were guests sitting outside in front of the lobby talking very loud until early morning hours. Some strange pheasant birds kept us awake most nights, it was hard to sleep with all the noises. Parking could be better, not enough spaces.

Family_with_children

2/10

Poor

29 Apr 2026

Nadine

Despite displaying a Do Not Disturb sign on my door, staff still entered my room not once, but twice. I returned to find the room disturbed — the bed had been moved, bedding partially on the floor, and pillows placed on furniture in contact with my suitcase. This was a clear breach of privacy and very unsettling.

The immediate handling of the situation was poor: no management was available, no housekeeping on thr weekends, and they sent a maintenance man to replace the bedding, who was completely out his depths as he advised me \"this isn't his job\".

Service overall was inconsistent and often lacking in basic hospitality. Some front desk staff were not forthcoming with important information — for example, I was not told the on-site restaurant closes on weekends. I also felt I had to pry for simple guidance, such as directions to a nearby supermarket. That said, two female staff members were noticeably helpful and friendly, which I appreciated.

The room itself was also below standard (stained carpet, leaking bathroom, broken toilet seat, visible dust and cobwebs).

Their initial compensation of a free breakfast (offered only when I was checking out) and 20% disc on future stay did not reflect the seriousness of the issue. After escalating via email, management responded and provided a 25% refund, which I appreciate.

Overall, this experience highlights serious gaps in privacy protocols, communication, and service standards. I don't recommend this property.

Self

8/10

Excellent

12 Apr 2026

CARLOS

Room was clean but the air conditioning did not work all night. No room service available.

Self

10/10

Exceptional

08 Apr 2026

Sandra

Xxx

Friends

8/10

Excellent

16 Feb 2026

Joao

Courteous staff

6/10

Pleasant

10 Dec 2025

Shilpa

The room allocated this time was not very clean ...carpet very dusty at edges and taps still had water marks, remote control also very dusty

Leisure

10/10

Exceptional

06 Dec 2025

Shilpa

Easy to find , ample free parking, walking distance to a mall

Leisure Partner

10/10

Exceptional

30 Nov 2025

Alejandra maria

Good

10/10

Exceptional

18 Nov 2025

Kenneth

Quiet hotel. Great staff.

10/10

Exceptional

19 Oct 2025

Warren

The hedge at the driveway exit is very high, blocking the sight. It is not safe.
There is a glass splash by the shower tab, about 2 feet wide. It is very difficult to turn on the water. There is no shower curtain, need to hide at the bathtub corner to take the shower so as to avoid splashing water to the floor.
In general, the room is clean. The carpet is very clean. A very nice stay.

10/10

Exceptional

11 Oct 2025

Kayla

Felt very safe the whole time I was there!

Leisure Friends

8/10

Excellent

10 Oct 2025

Andres

1 night stay

Partner

8/10

Excellent

04 Oct 2025

Sebastian

great place just next to another hotel and signs are not helpful to find it or where to park

Leisure Partner

4/10

Poor

11 Sep 2025

darren

Was not a great NH experience, I expected

The breakfast it was supposed to be until 1030, but they do not replenish anything after 945 and completely cleaned up by 1015. The gym and pool are located in the same room, and you have to get a key and a reservation from the desk if you want to use it. You only get 50 minutes. The best part was the convenience of a superstore and the mall right next door.

Partner

10/10

Exceptional

09 Jul 2025

Alvaro

Nice hotel, rooms are amazing!!!

Leisure Family

10/10

Exceptional

09 Jul 2025

Alvaro

Very nice hotel, rooms are amazing!!!

10/10

Exceptional

21 Jun 2025

Michelle

Very clean and convenient, next to a big shopping centre

Partner

10/10

Exceptional

11 Jun 2025

Juan

Everything was excellent, the bed, food, pool.

Recommend but is far from the city.

Leisure

8/10

Excellent

23 Apr 2025

Ali mahdi Abou

Clean, nice and in a quiet neighbourhood, close to a shopping centre

Leisure Family_with_children

6/10

Pleasant

20 Apr 2025

Alireza

We had stayed in NH before in Madrid and it was very nice, this one in Bologna does not feel like a 4 star hotel.
We booked a family room, they gave us a 2 rooms with connecting doors. The place is listed as family friendly, we had our 3 year old with us and there is really nothing for kids, not even a playground.
The room was not very clean, the bathroom had mold in it, the room smelled like someone had smoked weed in it.
Breakfast was ok, and staff were great and friendly.
The hotel’s restaurant was closed for the first two nights, so imagine arriving with a toddler in the evening and no food available at the hotel. Luckily there are plenty of restaurants around.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

Wayne

Execellent

Leisure Family

10/10

Exceptional

12 Apr 2025

Anna

The bath was lovely but the hotel staff forgot to inform me about the gym and pool when I arrived. I would have used the pool if I had remembered that there was one.

Business

10/10

Exceptional

02 Mar 2025

Simon

Excellent stay at the NH Villanova, Bologna.

It is the first time to visit Bologna. We have absolutely enjoyed our stay at the NHS Hotel. Everything about the hotel was excellent; especially the breakfast was amazing.

Partner

10/10

Exceptional

03 Nov 2024

Suzanne

Nice, but don't depend on the bus!

Nice hotel but not close to the city. There is a bus stop just outside, and we waited for the bus there, but it just went right past us. Easy walk next door to a fabulous shopping center. Breakfast was worth it. We had trouble sometimes finding someone at the bar to get us drinks or ice. It was a restful stopover after several weeks on the road.

Friends_and_family Family

10/10

Exceptional

31 Oct 2024

Juan

Front desk was helpful, area around property was convenient, shopping mall next door

Leisure Partner

10/10

Exceptional

16 Sep 2024

Ivano

A1

Leisure Partner

10/10

Exceptional

13 Sep 2024

Eleanor

Hotel was fantastic and great amenities, however further out of main area in Bologna than expected. Expensive for taxis and difficult to get one back, but close to the airport

Leisure Family

10/10

Exceptional

03 Aug 2024

Oscar

Nice

Leisure Family_with_children

6/10

Pleasant

23 Jul 2024

Herjit

3 Star

Arrived on weekend and all bar and restaurant were closed no help with luggage etc it was a ok hotel not a wow experience
The lights in rooms poor and bathroom lights poor
Breakfast was poor

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Sydnie

The breakfast is well worth it!!!

Leisure Partner

8/10

Excellent

20 Jun 2024

JILL MARION

Although the hotel itself was good - they had no restaurant catering throughout the whole weekend apart from breakfast.
The hotel is situated a long way from town - buses didn't run Sundays so we had hotel lobby food microwaved- not good! We would not have booked this hotel had we known the catering arrangements. The bus into town and back stopped at 8pm so no dinners out without getting a taxi back which was about E20- very disappointing - Bus service was good during the day.

10/10

Exceptional

22 Apr 2024

Antonio

I left one day before!

Leisure

8/10

Excellent

29 Mar 2024

Carlo

Buon albergo per famiglie

8/10

Excellent

09 Mar 2024

Verified traveler

Property out of no where compared to going daily to Bologna

8/10

Excellent

09 Mar 2024

Verified traveler

A bit out of no where...

8/10

Excellent

25 Feb 2024

CHRISTIAN

Good

10/10

Exceptional

25 Jan 2024

Ani

Worth the money

Clean hotel. Inexpensive. It had free parking, which we needed.
I live in the US and not familiar with the customs in Italy, but it seemed super strange that a country in which people drink so much coffee, the rooms didn’t have a coffee machine. It was inconvenient in the morning to dress up and start looking in the hallways for a coffee dispenser. We found one in the lobby.
Otherwise, the hotel was great.

Friends_and_family Family

6/10

Pleasant

09 Nov 2023

Anelia

Exterior does not match the interior. The hotel feels a bit run down and worn off. The rooms are great size and have most fascilities you need. However it doesn’t feel like a well maintained NH property which are usually of great quality. At check in the receptionist was also not very helpful. He literally handed us a key and didn’t even give directions or explanation of the facilities , very unlike the usual NH hospitality. The air in the rooms also felt very stuffy and hot and we all woke up with sore throats and dry mouths. Mattresses were soft and some even u stable. Overall the property can benefit from a refresher and maintenance. Staff were not all bad, we were only a bit let down by the receptionist who checked us in for the lack of his engagement and cooperation.

Leisure Friends

6/10

Pleasant

29 Aug 2023

Ivan

The check in process is far too long. It did not take us nearly as long to check in in hotels in Rome and Milan.

10/10

Exceptional

25 Aug 2023

Fabio

Very nice room! Clean and comfortable

Leisure

10/10

Exceptional

22 Jun 2023

Jovanka

Great place to stay

Everything was great, clean ,comfortable, good breackfast, polite stuff , parking..

Partner

6/10

Pleasant

14 Jun 2023

Iain

Hotel staff were very friendly. Breakfast was very well done.

A/C was broken for the two weeks I was there. Room was 30C during the days, staff were advised, though maintenance didn't fix.

Business Self

10/10

Exceptional

05 Jun 2023

Jeighty

Modern

Leisure Partner

10/10

Exceptional

01 Jun 2023

Ivano

Great

4/10

Poor

17 May 2023

Edison

Don’t like the hotel, staff are ok but property is old

2/10

Poor

18 Feb 2023

Isabella

location misleading....noisy traffic area....changed rooms three times due to internet connections....and I was going thru a death in the family with a zoom call set up to discuss funeral arrangements which did not happen due to internet. one of the rooms I was given was a room that dogs were allowed in and I am allergic to dogs. No manager available and front desk staff was rude unhelpful and one even laughed in my face. I would never suggest anyone stay in this hotel or any of their sister hotels. Staff need to be retrained. Room was cold. One young man in training tried to help but he felt bad as he knew what an awful situation I was dealing with. I want a complete refund. Spent a fortune in taxi fare as it was so far from everything. Very misleading advertising.

Business_and_leisure Partner

10/10

Exceptional

20 Oct 2022

Arcenia

10+

Very satisfied with my stay. Me and my husband we stay one night but definitely be back… we are trebling we leave in Boston Massachusetts…

Partner

6/10

Pleasant

19 Sep 2022

Maria Claudia

The hotel is fine IF you have car to get there. Otherwise is far away from bus stops.

Leisure Family

2/10

Poor

09 Jul 2022

Elibet

I arrived to a nice hotel in Bologna NH Hotels for the Iron Maiden concert. Customer service was terrible. They had no idea how to get to Parco Nord by bus. They told me take a taxi, like I want to get rip-off. I asked about going by bus; they didn’t know. I asked them if I needed to buy tickets to the bus, yes I must have a ticket. I was sent to a supermarket in a shopping mall quite a distance. At the supermarket they told me I don’t need a ticket. I went back to the room at hotel, no internet. I went downstairs again to ask about the Internet, I was told to come downstairs to the lobby and connect from there. I said NO I paid for a room with Internet. I told the hotel staff that I was baffled by their lack of customer service skills.
Then he told me if I wanted to go another hotel, I said I would love to go to another hotel unfortunately I had already PAID for this room and going to the concert. I had to ask twice for card to get to the room and neither one worked.
Finally, a incredible nice family with Maiden shirts saw me crying at the lobby and they gave me a ride.
As a tourist coming from USA I was so distraught by how rude the staff in the hotel is and almost everyone is in this city.
Don’t waste your time and money Bologna, much less spend $135 for room and be treated like an annoyance and give customer an attitude
Thanks to Yu, Stefano, and the kids for helping me feel welcome and let me join them to go to the concert. It was cancelled due to bad weather

6/10

Pleasant

26 Apr 2022

karl

F1 stay

Dissapointed that the bar and restautant was closed on the weekend.
Breakfast was good and rooms lovely and clean

Friends_and_family Family

10/10

Exceptional

12 Dec 2021

Verified traveler

ill give five star for this hotel

they gave us an upgraded room. thanks to the staff!

Friends_and_family Family

4/10

Poor

30 Sep 2021

Jason

Clean rooms and comfortable bed. Other than that, food was terrible and if you want to stream or download anything this hotel is not for you. Upgrade your WiFi and offer decent food

Business Self

10/10

Exceptional

14 Jun 2021

Verified traveler

Fantastic staff

Leisure Family

8/10

Excellent

14 May 2021

GIUSEPPE

Room was quite warm due the impossibility to regulate the air condition apart of this good standard as usual

Business

8/10

Excellent

17 Dec 2019

Mary Jean

The hotel was good, receptionist are helpful.

Friends_and_family Family

10/10

Exceptional

25 Nov 2019

Verified traveler

Very conveniently located for us as we had a car to park. Right outside bobbi gardens and easy walk into oils city. Very comfortable and quaint decorated.

Leisure Family

10/10

Exceptional

27 Oct 2019

John

While in Italy...

NH Hotels are wonderful. I use them in Spain and Italy. Always very comfortable and staff is excellent.

Business Family

10/10

Exceptional

12 Sep 2019

Margaret

Give the bathroom more attention

Our bathroom needed more cleaning. It was dirty around the toilet area. The room was pleasant. The breakfast buffet had many choices.

Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Excellent

8/10

Excellent

17 Jun 2019

Emanuel

The only low point was the bar and restaurant closed on weekends.
The machine service (coffee) was not working properly.
Breakfast excellent.
Staff friendly and efficient

Family

6/10

Pleasant

14 Jun 2019

Verified traveler

Water changed from hot to cold while showering and breakfast was poor.

Leisure Family_with_children

8/10

Excellent

23 Apr 2019

Verified traveler

The room was very big and the bathroom also with shower, bath and two sinks. The swiming pool area was also very clean and nice (the water could have been a little warmer). Parking was not easy during the night in the free area due to a conference thatbwas on at the hotel. The hotel is not close to the town centre but that isbwahtbwe were looking for. We could drive to a park and ride area which was a good option.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2019

Verified traveler

We appreciated this hotel very much. Rooms were very comfortable. During our week in Italy it was the best Hotel we stayed.

Business Partner

10/10

Exceptional

19 Feb 2019

Daisy

My family had a great time at the hotel, it was close enough to the city. There is a mall right next door which was super convenient. The receptionist gave us a map and told us where to park, and the tourist locations. The beds were super comfortable as well.

Family

8/10

Excellent

28 Jan 2019

Eduard

Nice and clean hotel

Nice clean hotel

10/10

Exceptional

16 Aug 2018

Himanshu

One of the best!

It was one of the best hotels from our entire trip. Though the hotel was a little out of the main city, having a car helped. The amenities were fantastic.

Partner

8/10

Excellent

31 Mar 2018

Verified traveler

Nice hotel

The hotel was nice but it’s location was a negative as we had to get a taxi everywhere which cost on average €20 each way.

Breakfast was mediocre and items that were meant to be warm was not which made it not edible.

The room was nice and the bed was very comfortable.

8/10

Excellent

19 Feb 2018

Keith

The hotel was great and staff very helpful. Room very comfortable and clean. Tea/Coffee making would have been a bonus. Small pool was great for a relaxing swim.

Would recommend moving the toilet roll holder to the back of the door. Would expect that older stayers may have a problem reaching the current location.

Would definitely stay here again.

10/10

Exceptional

21 Jan 2018

Mark

Boat show visit

The staff here was very helpful in every way. Warm and friendly. The location to downtown shopping and restaurants is great! We really enjoyed our visit to Bologna and this Hotel was excellent.

8/10

Excellent

17 Nov 2017

biserka

Hotel is very nice and stuff very friendly.

10/10

Exceptional

30 Oct 2017

Timothy

Great value, lovely people

We checked into the NH hotel after a week long stay in Chianti mostly because it looked like one of the only nice hotels with an indoor pool. We had a fantastic stay over a Saturday night for a great price. Sunday has late check-out as well and we didn't have to leave our room until 3pm, which worked out great as we had a 6pm flight. The people were super friendly and the we all enjoyed the breakfast. Great value!

Family

2/10

Poor

02 Oct 2017

Verified traveler

Overpriced for what it is. Zero
Customer service. We had to get our own trolley to bring our bags to the room and the same when we left. Had to change room because it smelled of smoke.
Positive side is room was big.

8/10

Excellent

29 Sep 2017

Verified traveler

The hotel is fine, I had problems with having hot water that had not been solved although I asked.

8/10

Excellent

12 Sep 2017

Alex

Good suburban Bologna hotel

This NH hotel is located a few miles from the city centre in the suburb of Villanova. It's quite a nice, semi-rural location with scenic views to the front of the hotel. Staff were very good, efficient and friendly, with English spoken if your Italian isn't great! We had a standard room which was a good size, air-conditioned and in good decorative order, nice big comfortable bed, good sized bathroom with bath & shower. Large flat-screen tv. Swimming pool and mini-gym in the basement. A continental breakfast buffet was included and of a good standard, with plenty of choices and available from 7-10 and 7-12 on Sunday if you fancy a lie-in. There's a shopping centre next to the hotel with a big supermarket (Ipercoop), and plenty of other stores, plus food court, and Macdonalds/Burger King for fast food fans. The only downside to this hotel was it's location if you don't drive- the nearest public transport is the 89 & 99 bus, which runs every 1/2hr on weekdays and every hour on Sundays, and is about a mile walk from the hotel. Not a difficult walk but in the Italian sun it was pretty tiring! Otherwise if you haven't come by car and you don't fancy the bus a taxi into town is about 15 Euros, 22-25 Euros to the Airport (only 10-15 minutes drive in light traffic). Other that the transport links it's a very good hotel and recommended.

2/10

Poor

31 Aug 2017

Robert

A real shocker !

The room stank of mould or had been wet and not dried . The restaurant wasn't functioining . The location was far out of town. I wouldn't advise my worst enemy to stay there !

Partner

8/10

Excellent

26 May 2017

Blake

Business as usual

Room was very hot and air con was poor. Very clean tidy hotel. Gym is not a gym and should not be classed as one.

10/10

Exceptional

21 Apr 2017

Verified traveler

Great Hotel

Location is a bit far from Bologna Center but the condition was very new and comfortable.

Partner

10/10

Exceptional

10 Apr 2017

Xin

Good hotel in Bolonga if with car.

Nice hotel, good facilities, free parking. Free breakfast. I would stay again.

Partner

10/10

Exceptional

19 Oct 2016

Tom

Great Hotel

Everything was terrific. This hotel serves the city of Bologna. It provides a quiet and peaceful place to stay while still offering the beauty and tradition of downtown Bologna.

10/10

Exceptional

15 Sep 2016

lynette

great hotel with fantastic view

Palace hotel is in a fantastic position near the ferry old town and funicular great room with a lake view excellent breakfast include as well as off street parking

Partner

6/10

Pleasant

25 May 2016

Victoria

Good base for exploring/ nothing local

Pool was limited in terms of opening times- so limited that in the 3 days that we were there- it wasn't open- morning or evening. The bar and restaurant were both closed. Staff helpful when recommending somewhere to eat. Couldn't figure out the air con- but every room had it so probably just us. Used as a base- there's nothing of interest within walking distance, shops very near for basics. Mini bar- expensive- go to the supermarket and save a fortune. Rooms OK, cleaned and towel change every day, bath and shower. Free parking may be limited if the hotel gets busy but underground parking available. Breakfast was great.

Family

8/10

Excellent

27 Apr 2016

Ayumi

Pretty awesome hotel:)

This is probably my 4th time to stay here. I like this hotel cuz they have in door swimming pool,free wifi,and they have bathtub!! Room is clean and employees are all friendly:) and that there's a small shopping mall almost right next to the hotel . I'm gonna chose this hotel for my next fly to bologna for sure:))

Partner

10/10

Exceptional

12 Apr 2016

Mustafa

good value

nice room but without tea boiler. nice bathroom huge tv.

8/10

Excellent

03 Dec 2015

Virgilio

Good value

Very good standard of hotel. Perhaps not in the best of areas. If transport is no problem then a great choice

10/10

Exceptional

17 Oct 2015

Verified traveler

Hotel

OK

Family

4/10

Poor

07 May 2015

Speedy Gonzales

business trip

Very bad condition,bad service!I couldn't recommended this hotel!

6/10

Pleasant

10 Jun 2014

Grandma Kim from Italy

Kind of disappointed

The Hotels location was suitable for us.

Our disappointment was the restaurant was closed on the weekend? We spent the day in Bologna, decided to have dinner at the hotel instead of downtown. Once we arrived we were told the restaurant was closed. We had to eat our first \"frozen\" Italian pizza from the bar. Something should have been compensated for that, but none was offered or made.

The Morning breakfast buffet was awesome. There was something for all of us to enjoy. Thank you!

The room was incredibly small. We are sure that other rooms were and are available - but the room for our budget was very small for two adults and a 10 year old.

Appreciate the fact the hotel was pet friendly. Had a playground too. The area needed to be mowed and weeds removed - but what kid really cares about that! :) The indoor pool made the Grandson happy!

Yes, I would recommend this hotel for a basic stay to visit Bologna. But make sure before you leave that what you want to do when you return is available.

Family

4/10

Poor

06 May 2014

Max

It's not in Bologna...

When I booked my weekend getaway I didn't read too carefully about the location and this hotel is not in Bologna but very faraway. Only book if you have a car, if you do not have one, do not consider booking it because access to the hotel is fairly limited; from central Bologna only bus 89 during the week and bus 99 will get to the nearest bus stop and then walk for just over a mile in the middle of nowhere!

The hotel itself is fine, nothing much to remember or fault either; room is okay, bed not overly comfy but not a huge deal breaker; breakfast is okay, selection of cold meat, cheeses, etc.

6/10

Pleasant

02 May 2014

Verified traveler

Not NH standard

When you book hotel in remote areas, you expect service to follow. Usually NH meets or exceed expectations. This one doesn't. Hotel restaurant was closed for a week so had to take the car to find a place to eat. Hotel bar closes at 10:30pm (seriously early for an NH). Room were also a bit outdated with fairly old TV and very few channels. Staff was however very helpful and did their best to help. Overall the hotel is decent but not at NH standard.

6/10

Pleasant

29 Mar 2014

Verified traveler

Mostly good, but...

There were 5 receptionists at the counter in the morning, around the time a lot of people wanted to check-out. But only 2 of them attended to the customers to check-out. I said 2 of them, but 2 of them together to accept one customer. All the receptionists didn't seem like the trainees, but why did we have to make a long line to wait just for check-out? Also there was no mini-fridge in the room and that is a disappointment. The good parts are: the room is very clean and the breakfast gives you satisfaction.

10/10

Exceptional

19 Nov 2013

Abbas

Very nice hotel, though away from the town center

Good, positive experience. Nice people, very hospitable. Room was also clean and well equipped. I would stay at this hotel again when I am there next, would recommend to others, who would like to stay outside of town center.

6/10

Pleasant

27 Sep 2013

Verified traveler

Close drive to the Fiere

Uncomfortable beds, but everything else ok. A little noisy but of you like loud music and karaoke it is ok.

6/10

Pleasant

30 May 2013

Thuraya

Mediocre experience

Window did not open. Key dis-activated too early. Restaurant service not pleasant and helpful at 21:40.