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Lifehouse Spa & Hotel

Essex · United Kingdom

Frinton RoadView location

8.6/10Excellent488 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.6/108.6
Condition8.6/108.6
Location9.0/109.0
Neighborhood8.8/108.8
Value9.0/109.0
Amenities8.8/108.8
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  • Golf hotels
  • Adults Only
  • Hotels with spa
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lifehouse Spa & Hotel

The hotel is located within 130 acres of beautiful grounds and listed gardens. Thorpe-le-Soken railway station is 2 km away. Within a short walk from the hotel (approximately 1 km), guests will find restaurants and pubs, as well as a bus station.

Shops can be found within approximately 3 km at Frinton on Sea, where there is also a beach. Colchester Castle is 21 km away and Colchester Zoo is 24 km from the hotel. This air-conditioned club resort comprises a total of 89 rooms.

Guests are welcomed in the lobby, which offers a hotel safe and lift access to the upper floors. Younger guests will enjoy the children's playground. The spa complex offers wireless Internet access, room service and a laundry service.

Those arriving by car may leave their vehicles in the hotel car park. It is also possible to hire bicycles. The comfortable and luxurious rooms feature sophisticated, modern decoration and views of the listed gardens or courtyard. All rooms are en suite with a shower and a hairdryer.

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Each room offers a comfy double bed, flat-screen TV with satellite/cable channels, wireless Internet access, a safe and tea and coffee making facilities. Air conditioning is a standard feature in all accommodation. The hotel features an 18. 5-metre heated saltwater swimming pool.

Guests can treat themselves to a soothing massage or spa treatment at the friendly and welcoming spa centre. They can also work out in the gym, or relax in the hot tub, sauna and steam room. Activities available for a fee include squash, table tennis, archery and horse riding.

Fans of the fairway can head to the nearest golf course, Frinton on Sea, which is approximately 3 km from the hotel. Guests can enjoy a drink at the café and bar, and dine in the restaurant. A continental buffet breakfast is served each morning at the hotel.

Lunch and dinner can be taken à la carte or selected from various menu options.

Located in Clacton-on-Sea, Lifehouse Spa & Hotel is in a rural location, within a 15-minute drive of Walton Pier and West Cliff Theatre. This spa hotel is 5.7 mi (9.2 km) from Clacton Pier and 6.2 mi (10 km) from Clacton-on-Sea Beach.

Stay in one of 89 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Children not allowed Green Tourism Program Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests will be assigned check-in and check-out times via email. To request alternate times, please contact the property at least 24 hours in advance of arrival. Guests have access to the spa from 3 PM on the day of check-in to 11 AM on the day of check-out. The listed optional spa fee applies for use of the spa outside of these times.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property uses some solar energy
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Spa fee: GBP 29 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Portuguese

    English

    Italian

    Polish

    Hungarian

    Spanish

Nearby attractions

Holland Haven Country Park 7.5 km / 4.7 mi
Princes Theatre 8.6 km / 5.3 mi
Walton Pier 8.8 km / 5.4 mi
Preston Bay 9 km / 5.6 mi
Sparrow Bay 9.2 km / 5.7 mi
West Cliff Theatre 9.2 km / 5.7 mi
Clacton Pier 9.2 km / 5.7 mi
Clacton Leisure Centre 9.2 km / 5.7 mi
The Wheel Experience 9.2 km / 5.7 mi
Gunfleet Bay 9.5 km / 5.9 mi
Johnston Bay 9.5 km / 5.9 mi
Fiddle Fish Bay 9.5 km / 5.9 mi
King's Cliff Bay 9.5 km / 5.9 mi
Pirate Bay 9.6 km / 5.9 mi
Star Point Bay 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 89
  • Number of floors (main building): 3
  • Double rooms: 77
  • Suites: 7
  • hotel
  • JCB
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 66 more facilities & services
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Library
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • Meeting room: 3
  • Outdoor freshwater pool: 1
  • Children playground
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Green Tourism
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Picnic
  • Only Adults
  • Non-smoking establishmentExtra charge
  • Table tennisExtra charge
  • SquashExtra charge
  • FitnessExtra charge
  • ArcheryExtra charge
  • Horse ridingExtra charge
  • Cycling / mountain biking
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Lifehouse Spa & Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Lifehouse Spa & Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 15 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Lifehouse Spa & Hotel

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Carpeted floors
    • Safe
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 30 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Lifehouse Spa & Hotel

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Lifehouse Spa & Hotel

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Lifehouse Spa & Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Lifehouse Spa & Hotel

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR GARDEN VIEWTWIN • SUPERIOR GARDEN VIEWTWN.GV-SU

    Photos are not available for this room type.

    Lifehouse Spa & Hotel

    TWIN SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Lifehouse Spa & Hotel

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU

    Photos are not available for this room type.

    Lifehouse Spa & Hotel

    DOUBLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lifehouse Spa & Hotel

8.6
Excellent
488 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
8.8 /10
Value
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 May 2026
N
A great w/e in a super location.. throughly enjoyed our time at the location and totally recommend a relaxing high end location!
Partner
10/10
Exceptional
09 May 2026
Twink
Great hotel, staff very friendly and food is good. Grounds are amazing to walk around
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Alan
The room was lovely, the staff were amazing . We were made so welcome by everyone we will definitely be coming back.
Partner
4/10
Poor
04 Apr 2026
Krizia
The property is in poor condition and in need of a refurb. The cleanliness also wasn’t great. There were water marks in the bathroom shower and sink and the shower tray was grey. The grout was also brown and silicone. The pipes smelt in the bathroom. Pillows were not comfortable. The bottom of the pool had some small tiles missing which meant I hurt myself. The salt sauna ceiling - one of the ceiling panels is falling off. Also a lot of brown grime around a lot of the pool amenities and jacuzzi. Overall poor condition and areas neglected which can be bad for safety.
Partner
10/10
Exceptional
28 Mar 2026
Karl
Absolutely fantastic!!!!!!!
staff were amazing spa treatment area girls were amazing, a massive thank you to them THANK YOU !!!!!! Amazing!!
The restaurant staff were amazing
The food was almost Michelin star and I would highly recommend this resort.
The whole experience for us as a couple was five stars and I will be going back shortly
Partner
8/10
Excellent
28 Mar 2026
Christina
Very relaxing spa , great selection of treatments food was amazing also had a great selection of drinks at the bar.
6/10
Pleasant
21 Mar 2026
gill
Lovely staff. The entire hotel/ spa needs a serious upgrade especially spa area.
Friends_and_family Family
8/10
Excellent
13 Mar 2026
Claire
The facilities were very good and the staff we encountered were all great. It was busy at times in the spa, with just enough space to be relaxing. We enjoyed our morning visit to the spa more than the afternoon. Nearby Frinton beach and high street was worth a visit.
Partner
10/10
Exceptional
08 Mar 2026
Neel
Internet was Good, clean rooms nice shower, staff were ok bit stuck up, breakfast was basic nothing amazing...no omellets.
Spa was amazing.
Partner
8/10
Excellent
26 Feb 2026
Jane
Very well appointed and clean modern room, comfortable restaurant, excellent breakfast and interesting dinner menu.
Partner
4/10
Poor
22 Feb 2026
Anthony
No space at the pool , steam room not working,
The whole spa and pool area are very tired looking as was the hotel not worth the money
Only good bit was the food
4/10
Poor
19 Feb 2026
German
Despite mentioning it to reception during the stay the bottle of wine promised was not delivered. The place was pleasant but not honouring the terms of a booking leaves a bad taste. I can understand an oversight but if I mention it at reception and they still ignore it there’s very little positive things you can say about customer service.
10/10
Exceptional
09 Feb 2026
John
Exelent
Partner
10/10
Exceptional
06 Jan 2026
Helen
Yes, had a lovely weekend
8/10
Excellent
02 Jan 2026
Fay
Lovely stay! Good breakfast and v friendly staff. Spa was lovely but definitely overcrowded at points
10/10
Exceptional
16 Dec 2025
Richard
Service was second to none, will definitely come again.
6/10
Pleasant
22 Nov 2025
Michel
The room and food were very good, as were the staff, but everywhere was very cold. The swimming pool was stark, utilitarian and lacked any atmosphere. Walking around the hotel, I was reminded of a student's halls of residence.

If you want a specific spa treatement, then it would be great, but if you want somewhere to relax and enjoy a swim, I wouldn't recommend it
Partner
10/10
Exceptional
05 Nov 2025
Janis
Restaurant and food was amazing
Partner
6/10
Pleasant
27 Oct 2025
Vicki
Spa was over crowded far too many people no beds.
Place was cold no heating on.
Sauna was warm not hot and steam room not on and when was not steamy
Partner
10/10
Exceptional
15 Oct 2025
Edward
Clean room and spa, nice staff bar and reception, beautiful gardens. Was booked last minute as we were unable to travel home and stayed the next day for the spa. Would 100% come again :)
Partner
10/10
Exceptional
21 Sep 2025
Daniel
Another fab weekend at our favourite spot!
Leisure Partner
8/10
Excellent
17 Jul 2025
Francesca
We have stayed a few times before but we felt it was a little rundown in places. Service was also a bit off
Partner
4/10
Poor
09 Jul 2025
Therese
Check in was ridiculous.
Dining room lacked any sort of charm.
Leisure Partner
8/10
Excellent
22 Jun 2025
Kathryn
Very nice
Partner
10/10
Exceptional
15 Jun 2025
Paul
Lovely quiet and massive grounds covered in nature and very well kept, the accomodations were lovely and everything whilst on the higher end price wise was worth every penny. Would happily return. Some of the staff really set the hotel apart by being more accomodating than most
Leisure Partner
10/10
Exceptional
28 May 2025
Margaret
We had a wonderful stay. From the moment we checked in the staff were very accommodating. Our room was perfect for what we needed. We enjoyed a couples massage at the spa which was superb. We then relaxed with room service. A wonderful stay and will definitely return.
Leisure Partner
10/10
Exceptional
01 Apr 2025
Lisa
great place
Business_and_leisure Family
10/10
Exceptional
18 Mar 2025
Spencer
Good all round
10/10
Exceptional
24 Feb 2025
Verified traveler

Total bliss

Stayed here many times and absolutely loved it every single time. One of my fave places ever.
Partner
10/10
Exceptional
23 Feb 2025
Daniel
Amazing weekend - can’t wait to rebook and come back
Leisure Partner
10/10
Exceptional
21 Feb 2025
Deb
Convenient location and in warmer weather probably good walks and scenery including the beech.
Leisure Family
2/10
Poor
19 Jan 2025
Mark
The spa wasn’t fully working witch should been stated dinner was undercooked and breakfast as changed we went in oct was grate will
Defo not go back after the treatment we had look else were first
6/10
Pleasant
13 Jan 2025
Andy
The view from my room was excellent
Leisure Partner
10/10
Exceptional
01 Jan 2025
Rachel
Very relaxing and peaceful
Leisure Partner
8/10
Excellent
08 Dec 2024
Margaret

Overnight stay

Lovely one night stay. Unfortunately had a call 10 minutes before we arrived to say the jacuzzi had broken down & would be out of use. We had a 3 coarse meal that was absolutely amazing! Complements to the chef! Only down side - we thought drinks were over priced at £12 for a large glass of wine.
Partner
8/10
Excellent
30 Sep 2024
Terry
Room had no place to store clothes. Paint peeling in bathroom ceiling . No fridge in room.
Partner
10/10
Exceptional
24 Sep 2024
ian
Great staff
Very friendly
Highly recommended 😀
Leisure Partner
8/10
Excellent
13 Sep 2024
D&A
Great spa facilities. Quiet lication to catch up with rest and also the building was not noisy in the bed areas. Loved the policy to be able to breakfast in the hotel dressing gowns or one's sports wear.The gardens made it for us. Very botanical with lots to spot and history. Great walks just beyond the gardens if you wish to walk off the calories!

Dinner menu wasn't great so we ate out each night, including one at the very good Bangladeshi/Indian restaurant in the village. Breakfast was ample with choices but created a lot of guest movement to the counter area. Providing trays may help abate this, perhaps?

One downside still to be resolved is the alcohol order on our tab at checkout, that we had never ordered. Otherwise would return for the spa facilities, informality and gardens in a different season.
Leisure Partner
10/10
Exceptional
03 Sep 2024
Samantha
Lovely stay at Lifehouse. Classic room was spacious. Grounds were quiet and relaxing. Delicious breakfast. Would happily return and recommend.
Leisure Partner
8/10
Excellent
01 Sep 2024
Steven
Offered wine, but didn’t receive this benefit
Leisure Partner
8/10
Excellent
26 Aug 2024
Hilary

A pleasant and relaxing weekend...

My daughter and I enjoyed our spa weekend. We received a very warm welcome including a map and instructions to find our way around. The staff were very pleasant. The grounds are lovely and the ambience was relaxing with everyone walking around in their robes. Our room was spotless with a lovely big shower room and we loved the luxurious toiletries supplied, they smelt wonderful. Excellent breakfast with plenty of choice, tho' the queue was a bit slow for hot food as only one person was serving. We got up early Sunday morning for a swim, had breakfast then we had the Relaxation Room to ourselves, a complete winner.
Some of the Spa area facilities were not working properly. The sauna did not get very hot, the salt room wasn't very salty and the cold plunge pool was empty Sunday morning. The Spa area is rather dull with grey walls and black loungers, some decorative changes could improve the ambience here, it doesn't scream luxury. Fortunately the weather was good so we tended to use the loungers outside. A few loungers dotted around the grounds would be nice for a bit of quiet contemplation or reading. One small off putting note, was the little signs everywhere, to 'not take hotel belongings home'! Overall we did enjoy our stay and would recommend this hotel.
Friends_and_family Family
8/10
Excellent
20 Aug 2024
Gary
We had agreat time at lifehouse spa.treatments and food and drink were reasonably priced. Food and drink were very good with plenty of choice..
Leisure Family
8/10
Excellent
20 Aug 2024
rhona
Food excellent
Room would benefit from AC
Service slow in bar area
Leisure Partner
10/10
Exceptional
13 Aug 2024
Lorraine
Garden in need of attention.
Ponds full of algae and smelly
Leisure
10/10
Exceptional
10 Aug 2024
Donna
Beautiful, tanquil, and peaceful
Partner
8/10
Excellent
05 Aug 2024
Minesh
Great Getaway, however you have to checkin at 3pm, bit late as you have to pay extra to use spa facilities before then.
Leisure Partner
8/10
Excellent
03 Aug 2024
simon

Nice hotel and spa.

Imogen was brilliant before we arrived arranging everything to cater for my mobility issues. Check in was challenging but once we got to the room things improved. Bar was nice but has a limited food menu after 3 and no food after 6 so make sure you book for dinner. Dinner was lovely. Varied menu and excellent food. No air con in the rooms just a very loud desk fan. Had a facial which was lovely. Spa is nice but fairly small and is packed during the day when the day guests are there.
Partner
10/10
Exceptional
01 Aug 2024
Robert
Booked in at last minute to escape to the seaside during the heatwave and what a surprise. Beautiful gardens, spacious clean room, nice bar and restaurant. Worth a stay in its own right later this year
Partner
10/10
Exceptional
30 Jul 2024
deborah
Didn’t like no storage in the bedroom. Only 6 hangers for two of us. Also the menu was too fancy for us so we couldn’t eat there as nothing plain for us and we would have loved to chill in the restaurant and bar area without having to drive out for dinner each evening. Staff were amazing as are the grounds.
Leisure Partner
10/10
Exceptional
27 Jun 2024
Stephanie
This hotel was beautiful and I couldn’t have been happier with my stay. Food, rooms, gym were all incredible.
Business Friends
4/10
Poor
26 May 2024
Toni

Overpriced

The hotel and spa was not what I expected . In arrival I was asked to make payment when I said I have already paid … the guy at reception says “well it says here I need to take payment” I got up my online banking to prove payment had been made. This started it all off quite badly . We then made our way to our room that was very basic and there was chewing gum down the toilet and the toil base was stained.
Service at the bar was terrible , we ordered drinks and was told they would brought over to us. We sat and witnessed a big group make an order and receive their drinks before ours also two other couples . I had to go to bar and point this out to get our drinks. I was told that the delay had been because they had no milk and need to get this. Yet no one thought to mention this. We went out to a local pub for dinner and had an amazing meal thankfully we did go out because the pub made my weekend.
Breakfast was nice and well organised at the hotel. I have stayed and plenty better places than this for a fraction of the price and wouldn’t recommend to anyone
Partner
10/10
Exceptional
20 May 2024
Okofo
It was brilliant experience, very quiet and lovely
10/10
Exceptional
24 Mar 2024
Christine
We both had a fabulous time. Loved the pool area. The gardens are beautiful- will have to return in the Summer next time. We only ate breakfast there but there was plenty of choice.
Leisure Partner
10/10
Exceptional
10 Mar 2024
KATHERINE
Lovely - took my mum for her 60th and she loved it. Fantastic food, wonderful spa, already planning on returning
Leisure Family
10/10
Exceptional
23 Jan 2024
Keely
It was a relaxing place to chill and rejuvenate.Staff were polite and helpful. Treatments were amazing .will definitely be returning.
Leisure Family
10/10
Exceptional
18 Dec 2023
Robert
Overall the hotel, its facilities (spa in particular) and the grounds in which it is located are first class.
Leisure Family
10/10
Exceptional
17 Dec 2023
Cairo
Everything you could want from a hotel. Was like a retreat, left feeling relaxed and fulfilled.
Leisure Partner
10/10
Exceptional
15 Nov 2023
KATHERINE
Beautiful hidden retreat
Perfect for a night away
Spa is lovely
Leisure Partner
8/10
Excellent
08 Nov 2023
Linda
all good apart from evening meal the room was so dark could hardly see menu or what we were eating. £18;00 for half a cauliflower
Friends_and_family Friends
8/10
Excellent
22 Oct 2023
Sarah
Rooms were too hot, no aircon. Pool was overcrowded. Food was excellent.
Leisure Partner
2/10
Poor
16 Oct 2023
Bethanie
My experience was ruined by my travelling companion and when the cleaners entered my room they stole items such as a bottle of wine that I had paid a lot of money for. My slippers also went missing then the next day even though I asked them not to enter my room. They did. And then my slippers miraculously reappeared. I did not feel safe whilst I was there. Or comfortable.
Business_and_leisure
10/10
Exceptional
17 Sep 2023
DENISE
Loved it this was third visit would recommend
8/10
Excellent
16 Sep 2023
Megan
Lovely hotel and spa.
Leisure Partner
10/10
Exceptional
14 Sep 2023
Thomas

Lovely staff

Amazing stay, staff we really helpful! I proposed to my then girlfriend, and the staff were super helpful in making it so special. The spa facilities are also lovely.
Partner
10/10
Exceptional
28 Jul 2023
Eve
The staff were so friendly and helpful made my Mum feel like a Queen.. amazing massage 💆‍♀️ with Abbey and Rachel very kind so understanding with my 94 year old Mum..Would most definitely visit again the Hotel could do with more disabled paths around the building
Leisure Family
4/10
Poor
26 Jul 2023
Claire

Overall disappointing

The hotel is massively let down by the size and facilities in the spa. One small hydrotherapy pool and a medium size (very cold) main pool with a couple of thermal rooms and ridiculously uncomfortable loungers is not what a ‘destination spa’ is.
The lack of air conditioning in the bedroom meant I barely slept as it was so warm. A tiny fan was provided which was completely ineffective.
The tea and coffee tray offerings were awful. Sticks of Nescafé original? With the room rates being as they are I would expect a better quality offering.
The garden room was very tired looking and cheaply furnished. I have had better and more comfortable rooms at Holiday Inns.
Housekeeping were banging on the door at 11am when I had paid for a late check out.
The hot food at breakfast was of very good quality and well cooked. There were hardly any of the listed cold foods at the buffet such as the Bircher muesli. The waitress I asked did not even know what Bircher muesli was when I asked where it was. She offered me a sachet of dry muesli. There was a bowl of prunes, oddly large lumps of feta cheese and some cheap sliced ham. The coffee machine at breakfast produced an undrinkable americano.
My massage was absolutely amazing. The therapist was incredibly skilled and it was worth every penny.
Towels and robes were fluffy and plentiful.
A very mixed place with some aspects good and some really very poor.
Self
10/10
Exceptional
16 Jul 2023
Gary
We had a lovely stay, only criticism is we didn't like the evening meal menu and had to order room service, would have been good if we could have ordered the burger and chips in the bar area and have a drink at the same time.

The staff were brilliant and really friendly.

Overall a lovely stay.
Partner
6/10
Pleasant
12 Jul 2023
Verified traveler

So So

Lifehouse

Being a £190 a night hotel I expected more.

It was so hot in the room. Even travelodge has aircon. Having only a small noisy fan just didn’t cut it. I didn’t sleep a wink and spent the whole night tossing and turning.

The bed sheets had stains on them.

The tv had no guide So you had to go through each channel and guess what was on.

A fridge in the room would be nice. Again, most budget hotels have them.

The aircon and the fridge issues I wish I’d have asked about previous to booking. I did just presume that a luxury spa hotel would have the basics?

The bathroom wasn’t up to scratch. Firstly, If you were having a bath, the shampoo/cond/shower gel is really high up so you either have to get up or stretch to reach it. The tap panel had come loose. There was a bit of brown stuff stuck to the floor (I hope it wasn’t what i thought it was).

£15 for room service! After paying almost £200 to stay in a room as hot as the sauna?? Surely not. I had planned a lovely dinner to enjoy in my room whilst watching a movie but I went without and went hungry till breakfast.

I didn’t fancy the restaurant as I was staying alone.

The spa facilities were ok. I really do think they could up their game a bit though. It looks like a school swimming pool area. Nothing luxury about it. Lots of tiles missing on the pool. Most loungers were reserved with towels, it was so noisy in there from groups. Relaxation room was full of people chatting away
Self
10/10
Exceptional
08 Jul 2023
Patrick
There is not one thing bad i can say about the place.
Apart from that I stayed only one day and night, i should have stayed longer.
Leisure Partner
8/10
Excellent
30 Jun 2023
Anthony

Great weekend away

Hotel was really nice and we had a great time.

- None of the hotel is air-conditioned. We stayed on a really hot weekend and everywhere including our room was absolutely baking!
- Spa was great although not really big enough for the size of the hotel, given that everyone is there to use it.
- The quality of the food in the restaurant was great but the service was really slow for most of the time we were there. Most of the staff were pretty young and so we put it down to inexperience.

Overall we had a great time, although it lacks many of the finishing touches both in terms of the quality of the hotel and the service that would make it quite worth what it costs to stay there.
Partner
4/10
Poor
29 Jun 2023
Robert
The property grounds were absolutely stunning and we’ll kept and tranquil.
Leisure Partner
4/10
Poor
31 May 2023
Neil
Lovely staff, not very comfortable or relaxed for a spa sanctuary. Price gouging and very mediocre food and drink for a luxury destination.
Partner
10/10
Exceptional
19 May 2023
Karen
Visited with my disabled husband who is a stroke patient and in a wheelchair. All staff very accommodating and we had a lovely time.
Partner
10/10
Exceptional
06 May 2023
Adam
Pleased with the facilities and quality of rooms. Staff are all very friendly and professional.
Business
10/10
Exceptional
23 Apr 2023
Verified traveler
Very relaxing break with great facilities, no hard sells, excellent food and friendly staff from reception to the spa.
Partner
8/10
Excellent
05 Mar 2023
Maria

Staff lack training

The stay was very pleasant, the grounds were a massive highlight but there were a couple of things that were not up to standard. Firstly, every single member of staff was smiley and nice but there knowledge of the hotel was not up to standard… every single member of staff from the waiters, reception, spa therapist had poor knowledge of the hotel and it’s facilities. For example the receptionist tried to upsell an room upgrade to us but didn’t have a clue on the rooms specifications… the spa therapist hadn’t a clue on the spa operating times(although very easy to find out but nonetheless they still hadn’t a clue) and the restaurant staff were honestly very clueless.

The food was just appalling- everything was served with chips or sweet potato fries- with those prices you expect something more refined and upmarket not pub food that has everything with chips. Also considering it’s a spa the food should be a little healthier.

The rooms were absolutely roasting- they did provide us with a fan but it would have been better if we could open our door on a latch but the door wasn’t capable of doing so, so we were very hot and had to leave the door open in an attempt that no wildlife would enter our room.

Finally- we had already prepaid for this trip and upon our check out the receptionist gave us a bill not knowing we had already paid for the trip- but this just brings me back to the first point that staff have very limited training and are very clueless.
Partner
10/10
Exceptional
20 Feb 2023
emily
Beautiful gardens and location.

Spa was good.

Food was amazing
Leisure Family
6/10
Pleasant
12 Feb 2023
Thomas
If you are keen on experiencing one of the below, by all means do book to stay here:
- stone cold room upon arrival
- attempts to sneak into the bill receipts and amounts that you haven't authorised
-
- old stale bread at dinner (from the menu)
- overcrowded below average and filthy spa facilities
- fabricated late check-out charge to get more money out of you (please note that even if you want to check out on time you won't be able to do so as the queue is absurdly long)
- 2 hour wait to get your main and have dinner at 11pm
- excellent surroundings & gorgeous gardens
- tasty food
- unnecessary Draconian rules

We certainly won't be coming back as our idea of a relaxing spa break is very different from the above. The gardens are wonderful but the hotel itself is overpriced and unsatisfactory.
Leisure
6/10
Pleasant
08 Feb 2023
Vicki
All facilities were good. Would not go back though… for slice of cake £4.50!!! Everything was extremely expensive. I was very shocked at prices for everything, especially food and drinks. Outrageous!!!😡
Leisure
10/10
Exceptional
28 Nov 2022
Sue

Lovely, relaxing stay!

Lovely, relaxing stay, friendly staff, clean & comfy room.
Friends_and_family Friends
6/10
Pleasant
19 Sep 2022
Verified traveler

Dismal hotel.

Damp smelling Reception- too many staff being trained made the overall experience average. Awful food - my Risotto arrived cold. Tea at the dismal breakfast was luke warm. Ghastly seeing so many people in the restaurant in towelling robes. Very off putting. Would definitely NOT recommend this basic hotel to anyone.
Partner
10/10
Exceptional
01 Sep 2022
Josephine

Great stay at Lifehouse

Great stay everything was fine apart from the overpriced snacks from the bar!
Dinner was lovely and the spa amazing
Partner
6/10
Pleasant
31 Aug 2022
Natalie

Feedback

Really lovely hotel. I have stayed before so knew it was lovely. Came with my Mum and 16 year old twins. The hotel needs to make it clear that 16 year olds are allowed if accompanied by an adult because the looks from other guests made it feel very unwelcoming for us. Guests need to mind their own business and get on with their own stay. We wouldn’t be there if it wasn’t allowed.
Friends_and_family Family
6/10
Pleasant
17 Jul 2022
Manmit
Room lacked air conditioning
Leisure Partner
6/10
Pleasant
28 Jun 2022
Michelle

Tired

Staff service was great, how ever amenities and decoration basic and poor.
Friends_and_family Friends
4/10
Poor
05 Jun 2022
Sharon

Honeymoon Getaway

Certain elements of the facilities required maintenance - bedroom shower head; plumbing system for toilet; cold water in spa. Menu options could have more variation.

Loved the grounds - very peaceful and soothing.

Partner
6/10
Pleasant
30 May 2022
Verified traveler

Expensive

Expensive for one night. Lovely grounds to explore if weather ok. Spa area was nice, quite busy. Nice to see staff removing towels from loungers regularly. Nice evening meal.
Nice touches made for partner's birthday.
Partner
10/10
Exceptional
29 May 2022
Sian
I would highly recommend Life House, beautiful grounds and very relaxing. The breakfast was lovely too.
Leisure Partner
8/10
Excellent
23 May 2022
Mark
Very pleasant experience. Would return again
Partner
10/10
Exceptional
02 Apr 2022
Margarida
an amazing experience! I will come back for sure!!
Leisure Partner
2/10
Poor
23 Mar 2022
Jane
There was a male member of staff repairing a wall in rhe female changing room when i went to get changed for swimming at 7am i didn't notice him at first but he mase no effort to leave the open female changing area even though he must have heard the door open and a female customer getting changed. Then at 9am two staff members were stood chatting outside my room for at least half an hour. There's a sign in the corridor saying quiet. I've read another review saying the same thing so staff cleanly do not respect guests. The carpet in my room was dirty too. Awful place with no respect for guests.
Business Self
8/10
Excellent
10 Mar 2022
Jason
Had a nice relaxing stay, it was a treat for my Wife’s 40th.
I thought perhaps we would of got a bottle of fizz for the room or just a little fuss to make our stay even more special.
We had a disability room because that’s all that was available at the time, the toilet was really low including the bed and bedside tables.
Their was no treatments available which was a bit disappointing and the spa did get really busy.
I thought the drinks were on the expensive side, large wine and Jack Daniels was over £17😵
Friends_and_family Family
10/10
Exceptional
10 Dec 2021
Kevin

Batteries charged..

Veryone one was extremely friendly and very helpful,food was excellent & spa facilities were brilliant, just what we needed to recharge batteries.
Partner
8/10
Excellent
30 Nov 2021
Kay

A great escape

Didn’t have massage but the spa facilities were very good. Lovely pool. Staff were pleasant and helpful. Grounds were nice to walk in, even in late November. Hotel room non fussy, sparse clean lines look but comfy. Would have been amazing in Spring or Summer with a patio overlooking the lake. Breakfast a little disappointing, I wanted a fried egg but only did scrambled but would recommend the porridge!
Partner
8/10
Excellent
28 Nov 2021
Verified traveler

Great stay

We had a fabulous stay.. we would just like additional menu options with some heathy ones thrown in.
Partner
10/10
Exceptional
14 Nov 2021
Claire

Loved it

A fantastic stay full of some amazing service, food and facilities.
Partner
8/10
Excellent
23 Oct 2021
Verified traveler

Clean comfortable hotel with friendly staff.

Lovely grounds, good food but menu very small to read, so had to take a photo then enlarge it. Great gym, very comfortable beds. Had to change room as the light kept switching itself on during the night, which was an inconvenience when your trying to relax. Massage £40 for 25 minutes and only 3 movements through whole of massage so very disappointing. Overall a nice hotel but over priced.
Partner
10/10
Exceptional
07 Oct 2021
Keith
The facility lays within a historic garden, which is beautiful to stroll around.
Leisure Partner
10/10
Exceptional
26 Sep 2021
James

Great stay

Great friendly service throughout site and by all staff
Partner
10/10
Exceptional
24 Sep 2021
Kayte
Very friendly staff
Leisure Partner

Location & surroundings

Lifehouse Spa & Hotel
Frinton Road, Thorpe Le Soken, United Kingdom

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Lifehouse Spa & Hotel

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