North Hill Hotel

10/10

Exceptional

29 Apr 2026

Mina

Awesome stay clean friendly staff

Family_with_children

2/10

Poor

26 Apr 2026

Michele

Peeling wallpaper in room. Air conditioner did not cool the room and was loud. There was a generator type sound going on all night. Hallway was dirty and needed cleaning. Room was not cleaned one morning

Partner

10/10

Exceptional

24 Apr 2026

John

Every thing great

Partner

2/10

Poor

23 Apr 2026

Ann

Property in awful condition door broken staff rude

Family

10/10

Exceptional

22 Apr 2026

Shannon

Room was clean do not eat breakfast

Friends_and_family Family

2/10

Poor

21 Apr 2026

Giolanny

Hurrble

10/10

Exceptional

20 Apr 2026

Job

Good

10/10

Exceptional

19 Apr 2026

Jeremy S

The staff was amazing. Clientele comes first. Cannot speak highly enough about them.

Self

6/10

Pleasant

19 Apr 2026

Shivajirao

.

Family_with_children

4/10

Poor

18 Apr 2026

Lace

Yes

Family

10/10

Exceptional

18 Apr 2026

Mary

Convenient location and room was up to standards

Self

10/10

Exceptional

17 Apr 2026

Ellsworth

The hotel itself was clean, comfortable, and well-maintained. Even though there was some construction happening during my visit, it didn’t take away from the experience as much as I expected. Noise was minimal and mostly limited to daytime hours, and the hotel clearly made an effort to keep things running smoothly for guests.

Partner

8/10

Excellent

16 Apr 2026

Dan

yes

Business

8/10

Excellent

15 Apr 2026

Thomas

Friendly staff, limited hours for coffee shop, limited parking

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Juan

No, it was very nice. Very close to a lot of locations. I would book again.

8/10

Excellent

15 Apr 2026

Sylvia

The Dining was good.

Family

2/10

Poor

14 Apr 2026

Robyn

Our AC didn’t work, phone in room don’t work so couldn’t call to front desk, coffe and towels were not replenished and only one front desk staff person was helpful - the others ignored me. Maintenance staff not polite. Had to move to another room and the floor was duck taped and lamp shade broken. Was not nice. The hotel manager was nice but we still paid our full rate and the rooms were terrible.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

John

Sorry but I don't do breakfast

Business

8/10

Excellent

12 Apr 2026

Alyssa

Paying extra to park at the hotel you are already paying to stay at was an unexpected fee to encounter at check in. Staff was helpful but not friendly or welcoming. Room was clean the property is looking older and needs some refreshing.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Felicia

Clean room.. walking distance to breakfast options. Staff very friendly

Family

10/10

Exceptional

10 Apr 2026

Shanita

Everything was wonderful

10/10

Exceptional

10 Apr 2026

Nong

Very good

Partner

4/10

Poor

09 Apr 2026

Caroline

Very dated hotel in need to significant room upgrades.

Business

4/10

Poor

08 Apr 2026

Ray

Room was dated, hotel needs to be updated.

Self

8/10

Excellent

07 Apr 2026

Tyshawn

Hotel is clean for the most part. They are an older hotel so somethings need to be updated. Wanted to get in the inside pool but there was a hole in the ceiling , a few panels were missing so you could see straight up through it. MAJOR TURN OFF! Bar was cool, food seemed good . Lobby is welcoming PARKING IS $10 per day!! Which is insane . Also $75 per night for “incidentals”, crazy!!!!

Family

10/10

Exceptional

06 Apr 2026

Brittney

Clean rooms and friends staff

Self

4/10

Poor

05 Apr 2026

Stephanie

I was extremely disappointed! When I arrived to my room there was food left over in the fridge from a previous guest. There was a dead insect on the floor, and there were footprints on the bathroom floor.

Family_with_children

10/10

Exceptional

05 Apr 2026

Yi

Top notch facilities. Clean and spacious room. Great restaurant and staff.

4/10

Poor

05 Apr 2026

Moe

Skip the breakfast. It is the same thing every day. After two days with cold, salty, greasy potatoes, I should have knew better than to go back. The breakfast service is terrible. The bakery items taste like they are from a vending machine.

Family_with_children

2/10

Poor

04 Apr 2026

Cara

The room was already paid for by my father but I was charged for the room again. There was an additional $90 charged to my card on top of the incidental fee of $75, despite me explaining that the room was paid for. This is unacceptable at a Hilton.

4/10

Poor

04 Apr 2026

Alyssa

The key reader battery died when we got back at night and staff said there was no way to get into room or to our things until morning. They put us in a room with 2 double beds instead of a king. Night staff was not apologetic or helpful. Would not stay here again.

Partner

2/10

Poor

03 Apr 2026

Karin

This was one of the worst stays we’ve ever had at a hotel. Our floor reeked of marijuana the whole second night with noise in the hallway all night long. I called the front desk twice. Nothing was different after the first call and nobody answered the second call. I considered calling the police, but at this point I only had an hour and a half before having to get up for an early flight. I finally stuffed towels under the door in an attempt to keep the smell from my room. The room was in bad condition. The bathtub didn’t drain and the lampshade was broken. I will never stay again.

Friends_and_family Family

4/10

Poor

03 Apr 2026

Earl

Did not use bar. Breakfast was not included in stay. Parking was $10.00 a night. Clumps of hair on bathroom floor
The hospital I was going to was across the street from hotel main reason we stayed there.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Angela

Our room was very clean! It was also very quiet, which was a wonderful thing.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Joshua

The breakfast was the best part of the hotel. Hot tub was not working The rooms were dirty underneath the bed bathroom had damaged tub toilet seat was rough and old also water damage was on the walls. Also when I checked in they gave me the wrong room and I had to carry all my stuff back down so they can give me the right room

Self

10/10

Exceptional

31 Mar 2026

Sapan

Great room, good location.

10/10

Exceptional

31 Mar 2026

Giselle

Clean room, had a excellent stay.

4/10

Poor

30 Mar 2026

allison

The 1st impression is fantastic. The lobby is beautiful, clean and the staff is very friendly.

BUT if you stay down there long enough you will realize how hot it is in there. We decided to have dinner at the bar so we could watch March Madness. It was so hot that the bartenders have commercial fans behind the bar and then they have little, tiny electric fans they have blowing on the customers.

Rooms: Upon arrival, it appears to be very clean and nice until... they left us with less then 1/2 a roll of toilet paper, old used coffee filters in the coffee pot and the ac in the room never got below 71 degrees.

The rooms were clean but they are old. Definitely disappointed. Not up to the Hilton standards

Partner

10/10

Exceptional

29 Mar 2026

Robert

Great place

Partner

4/10

Poor

29 Mar 2026

Matt

Room was out dated. Staff was grumpy.

4/10

Poor

28 Mar 2026

Jane

I could hear loud noises from next door and top even someone showering. I reserved through Expedia and there was no parking fees involved. When I was checking out, they said they subtracted $10 for parking. I informed them that I wasn't aware of that, even when checking in. I was informed it's on the website. I didn’t book directly with hilton - Well maybe let that third party companies have parking as part of of check out process. Little things like this matter. Customer Service is important. And when someone complains, the least you can do is be empathetic. Telling someone it's on the website with no acknowledgement or empathy, doesn't look good.

2/10

Poor

27 Mar 2026

Aniker

One star and shared is way too much for this hotel. From check-in to checkout my overall stay was not good.
My preference is by saying I do tons of traveling for work and really ever do any hotel reviews however, in this case, this is not a review but a warning I stayed in room 312 checked in from Monday through Friday and throughout my stay My room was never clean on any of the days. What’s odd is they swapped out my towel but my bed was never made, my trash was never emptied. The gentleman that checked me in seemed upset and not noticeable unhappy and while checking out I asked the young lady for a receipt to be sent to my email since I had daily parking and she loudly shared that since I booked through a third party I’ll have to go through them for a receipt. Also after sharing feedback about my room she then followed up by asking if I came down daily and requested service.
- every single day I was out the room from 8am and returned at 6/8 pm daily and the end of my long day I’m mentally drained. All in all this place is a dump and would not recommend outdated dirty dump. Curtain in The room filthy, faucet in the bathroom filled with visible dirt stains from I’m assuming the previous people brushing their teeth.

Business

10/10

Exceptional

26 Mar 2026

Dawn

Restaurant should stay open with grab and go things for late arrivals.

8/10

Excellent

24 Mar 2026

Carlos

The rooms were very spacious and clean. Good job cleaning ladies. My dog loved it! I would definitely stay again. The TV was glitching, but other than that, we had a wonderful time.

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

shaina

Room was very hot, it never cooled down. Couldn’t sleep very well with it being so hot.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Mireille

Lovely place for a getaway, nice restaurant and nice environment.

Self

10/10

Exceptional

23 Mar 2026

Jeneen

Staff was always helpful. I had to print off some legal documents and they were amazing. Only wish I had known there was a shuttle I could have been using for my conference

Self

8/10

Excellent

22 Mar 2026

Bradley

Overall good stay once the confusion of our room was figured out. We arrived to the hotel, checked in at the front desk, and went up to view the room. Few light bulbs were not working in Room 309. Few cosmetic issues for a Hilton hotel. We went down to the truck to grab our luggage. Returned to the room to find our key wasn't functional and someone else was know checked into our hotel room. Made the trek down to the main lobby again with all our things to find they were having system problems. The staff switched us to another room on a different floor. Better room in 462 with all the lights working and no cosmetic blemishes. Exhaust fan didn't seem to work in the bathroom. Was unable to eat the breakfast buffet we paid for since it starts at 6:30 and we had to check out to get to our baseball game. Kinda sad because we enjoyed the breakfast at our last Hilton stay in Richmond Virginia. Pictures on the hotels.com website don't show the age of the building. The online pictures give the illusion its newer and more modern. If given a cheap rate we would stay again when in the area.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Brandon

Property under construction. Rooms are clean but out dated.

Partner

2/10

Poor

22 Mar 2026

Jennifer

There was an event the weekend i stayed here and could not find parking that i apparently pay for????? circled the lot for 20 minutes and got lucky and saw someone leaving so i had to literally ask and follow them to their car to get a parking spot. rooms were dirty and the shower drain was clogged. there’s also construction going on so there’s the noise. the price you pay isn’t worth it here. stay somewhere else. never staying here again.

Partner

8/10

Excellent

21 Mar 2026

Ken

Clean room

Partner

10/10

Exceptional

18 Mar 2026

Jermaine

I did not get breakfast!

Friends

4/10

Poor

17 Mar 2026

Zoraida

Front desk was rude.

Family

10/10

Exceptional

17 Mar 2026

JoAnn

Excellent!

Friends

6/10

Pleasant

17 Mar 2026

Alan

I wouldn't stay again. Not worth the money. You can tell all the money was put into the front foyer, but when you get into the room it was nothing special. Money is spent on the wrong places. I don't need nice fixtures in the bathroom, I would like a fan. Towel rack was hanging off the wall broken. Bathroom is like a dorm bathroom. Very small

Self

6/10

Pleasant

17 Mar 2026

Muntaser

The staff was not welcoming at all. The front desk person was not welcoming at all and had an attitude because we showed up 30 minutes before check-in time. She gave us the wrong room type. I paid extra for King bed, but she gave me one single bed room. The exhaust fan in the bathroom was dirty and had long in it like it had not been cleaned in few months or a year. Also, when I checked out the front desk staff didn't acknowledge us and they just kept talking with each other.
I will never stay at this hotel ever again. Worst star experience I ever had in any hotel stay.

Partner

10/10

Exceptional

16 Mar 2026

Edson

Good

10/10

Exceptional

16 Mar 2026

Katherine

Property is clean with nice amenities. The staff is friendly. Have stayed several times and will continue to stay when in town.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Richard

Nice spacious room. The breakfast was very good. The wait staff in the restaurant were very attentive. He k in was a breeze. The bed was very comfotable.

Partner

8/10

Excellent

11 Mar 2026

Amy

Breakfast was tasty, nice choices! Room was hot and humid even with air all way down.

Family_with_children

10/10

Exceptional

10 Mar 2026

Sharon

Everything was clean and cozy

10/10

Exceptional

10 Mar 2026

Michael

Pool was warm and clean. No hot tub though. Staff was very friendly and welcoming. Gym had lots of equipment and also was clean. Location of hotel was perfect for our needs.
Construction out in the front of the hotel which probably contributed to the \"much-needed repairing\" pothole in the front drive entrance.

Family_with_children

10/10

Exceptional

10 Mar 2026

Lori

Clean room!

Self

10/10

Exceptional

09 Mar 2026

Mary

Great room and central location in Raleigh. The ease of checking in and out, friendly staff.

6/10

Pleasant

09 Mar 2026

Angela

The staff here was awesome but our room was not. Ceiling was peeling, lamps not working, sink clogged and key did not always work. It advertised breakfast but it is not included. $21 for the bufffet! The hotel is in much need of a facelift!

Partner

10/10

Exceptional

08 Mar 2026

Autedraine

Great Hotel Clean

Family_with_children

6/10

Pleasant

08 Mar 2026

Kim

Clean room, just needs some TLC. Looks like there was a leak around the window, could lead to mold issues. Staff was friendly, and it was clean.

Family

10/10

Exceptional

08 Mar 2026

Anthony

The hotel was very nice! Only problem outside of the hotel is that they are doing construction so it is pretty tight near the front entrance... Other than that I really enjoyed my stay!

Partner

2/10

Poor

07 Mar 2026

James

For the price the rooms should be up to date in that location hotels at a cheaper price have been updated the ac units are old and loud

Partner

10/10

Exceptional

05 Mar 2026

Nat

Clean facility, friendly staff. Shuttle service

Business

4/10

Poor

04 Mar 2026

Cody

Peeling wallpaper and outdated

Family_with_children

10/10

Exceptional

03 Mar 2026

Tanika

Quick weekend visit easy check-in

Self

10/10

Exceptional

02 Mar 2026

Cinquetta

Clean room good breakfast

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

Courtney

Clean room, hot water didn’t stay warm, toleit had a hard time flushing

Partner

10/10

Exceptional

02 Mar 2026

Shanice

Great room , great location . Super clean !

Self

8/10

Excellent

28 Feb 2026

Arindam

Clean room

6/10

Pleasant

28 Feb 2026

Vincent

Update hotel

10/10

Exceptional

27 Feb 2026

Vincent

Clean just looks old

Self

2/10

Poor

27 Feb 2026

Mireya

That staff was great. I’m upset about the room/hotel. Our room did not had a mini fridge. We only had one working plug in our room to charge our phones. Our tv was not working. I don’t think I would booked this hotel again they need to update a lot of things.

Partner

10/10

Exceptional

25 Feb 2026

Tiffany

Bathroom too small but excellent service

Leisure Friends

8/10

Excellent

25 Feb 2026

Andy

Everything was fine except the satellite tv system in the rooms. Some channels don’t come in at all and others pixelated and can be hard to watch.

Self

10/10

Exceptional

25 Feb 2026

Christopher

it was all great friendly and clean

6/10

Pleasant

24 Feb 2026

Richard

Room clean
Staff Courteous
88 oaks excellent
Night of February 20th noise extreme till 2:30 am, not acceptable!!

Partner

6/10

Pleasant

24 Feb 2026

Michael

Ceiling was caving in the room due to rain entering room. Hotel needs updating

6/10

Pleasant

24 Feb 2026

Catherine

Lots of noise, bathroom had a leak , the cleaning people would try to come in without knocking ..

8/10

Excellent

22 Feb 2026

Nakia

I for a king sized room and ended up in a queen

8/10

Excellent

22 Feb 2026

Amada

The room was clean and although check in staff were very nice and gave me a \"quiet\" room, the room/door were not insulated well as conversations outside the hallway could be loudly heard from my room. Not sure if noise was coming from other guests or staff. The bed was a bit lumpy but pillows were perfect.

10/10

Exceptional

22 Feb 2026

Jose

Everything was great and staff was great

2/10

Poor

20 Feb 2026

Jeffrey

I reserved a KING bed for me and my wife on VALENTINES DAY, when i checked in (4:00 pm) they told me they did not have a king bed, but gave me a 2 full bedroom. Not ideal for a Valentines Day get away. The room felt neglected, walls are thin and you can hear everybody in the hallway and rooms next door in normal conversations. bathtub faucet had a constant small flow of water and could not be stopped. NOT what i would expect from a HILTON property and i have stayed at a lot of them. Very disappointed for the price they charged!

Partner

6/10

Pleasant

20 Feb 2026

Martin

It was okay

Partner

10/10

Exceptional

19 Feb 2026

Anayjah

Great stay, clean and very helpful.

Self

10/10

Exceptional

17 Feb 2026

Zala

Great service clean room nice staff

Partner

10/10

Exceptional

16 Feb 2026

Joel

😍

10/10

Exceptional

16 Feb 2026

Jordyn

Loved my stay my room was clean and bathroom was clean as well. I was traveling alone and felt extremely safe, as I ended up booking the Hilton after a disaster experience down the street. Would defintely stay again and actually stayed twice on the way to and from Florida

Leisure Self

8/10

Excellent

16 Feb 2026

Leilani

Staff w

8/10

Excellent

16 Feb 2026

Marisha

Room was clean, staff friendly, busy hotel, and has construction going on in front of hotel so it’s a bit noisy if room is in the front

10/10