Name: Star Anglia Hotel
Address: Anglia House 75 North Station Road, Colchester, GB

6/10

Pleasant

03 Jul 2026

Des

The room was clean but the TV was rubbed channels very limited ,parking good staff good overall always ok

Self

6/10

Pleasant

15 Jun 2026

Peter

Nice enough hotel but very tired and a bit out of the way. Moved here after one night in Premier Inn which was much nicer and better located. No breakfast option as far as we could tell.

Partner

10/10

Exceptional

09 Mar 2026

Lawrence

Great room, everything worked well. Helpful and friendly staff. Good location between rail station and city centre, and close to shopping and restaurants. Thank you.

Self

10/10

Exceptional

25 Jan 2026

Christine

A warm welcome, clean room and a comfy bed.
The hotel is well situated and our room had tea and coffee facilities.

Partner

10/10

Exceptional

13 Dec 2025

Neil

The gentleman who checked me in was really pleasant and helpful. I was only staying one night but the room was clean and had everything necessary. Decent shower.

Leisure Self

4/10

Poor

18 Oct 2025

Alma

Adequate but a very slippery slope to terrible
Proximity to town is great; an easy 10 min walk up the hill going past plenty of grocery shops and take away places. However, the hotel is at the bum end of town, next to a Kwik Fit and tends to attract questionable characters, day and night, who sit on the steps outside rolling up and hanging out.
The reception was unmanned but the welcome, when finally checked in, was warm and friendly. The room was at the back so no road noise. Comfy double bed but it was two singles bolted together so the duvet barely met the sides. Sheets may have been clean but there was a burn hole. The room has seen better days; general wear and tear, a crack in the sink, previous water damage indicated by the slight mouldy smell and visible by the staining on the ceiling, main door, spongey floor and the bathroom door’s inability to shut. Other niggles include: only one bedside lamp which had no lightbulb, a flickering fire exit sign and no pump dispenser in the complimentary shower gel,
All complaints about the room must be made within half an hour of check in and therein lies the bigger problem for the above is not obvious until bedtime.Add to this the smashed panel on the side entrance door of the hotel (the door also didn’t close securely) the fire exit being blocked by rolls of carpet offcuts and carpet runners running along the hallway all adds up to a place that is not worth the price to stay and it wasn’t cheaper than any other hotel.

Friends_and_family Family

8/10

Excellent

20 Sep 2025

Joanne

Great location for exploring the town on foot. Parking was a bit tight but the staff were really helpful.

Partner

10/10

Exceptional

03 Aug 2025

michael

We had a lovely stay very comfortable and lovely customer service

Leisure Partner

8/10

Excellent

29 May 2025

Richard

Working away so good for local amenities.
Clean and tidy. Staff very welcoming and helpful.

Business

10/10

Exceptional

17 Apr 2025

Verified traveler

Great stay

Had a lovely two night stay. Location was great and handy to city centre and restaurants. Staff were great, very helpful & friendly.

Self

10/10

Exceptional

16 Mar 2025

David

Very good

Good stay, comfy room

2/10

Poor

13 Oct 2023

michael

It is not even open!

Business

4/10

Poor

08 Jul 2023

Verified traveler

Stay okay - Service poor

Stay was okay.
Did not receive a receipt which is disappointing.
Can’t do business expense claim without a receipt so called hotel. Still not seen a receipt.

Business

8/10

Excellent

18 Jun 2023

PATRICK

Rooms facing road very hot in afternoon. Luckily could open windows a bit and allow the cooler evening breeze in, so had to use ear plugs to deaden the noise from the street both car and humans

Leisure Self

6/10

Pleasant

20 Apr 2023

Verified traveler

Stains dirt and hair under bed covers

A slightly broken toilet seat (offset) in maintained. A shower dial that was really hard to adjust. Which would have been fine but the evening was ruined by me finding stains under the bed sheet including small black peice and hair. For £95 I felt like I had been robbed. Really disgusting . I travel slot for work and put up with alot. But a dirty bed is unacceptable. This is the first time I leave a bad review. I have a photo for evidence but the app is not allowing me to upload

Business

2/10

Poor

25 Jan 2023

Mary

I booked a hotel room for a US university student staying in Colchester. When she arrived at the property at 9 pm (one hour after the booking was accepted), she had to bang on the door and wait 10-15 minutes for someone to admit her. She was shown to a room and discovered as soon as the person left that the door would not close completely, so it would not lock. Obviously a dangerous situation. She tried calling the front desk and walking down there. No one was available to help her.

She had to leave the hotel (not what she wanted to do) and go to another. The hotel did not respond to email requests for a refund and has denied the refund.

DO NOT BOOK HERE IF YOU ARE CONCERNED ABOUT YOUR PERSONAL SAFETY OR MINIMUM LEVELS OF CUSTOMER SERVICE.

Business

4/10

Poor

04 Dec 2022

SHELLEY

Never Again!

On arrival and after we had checked in and given our room we were told there was going to be a party on our 1st night.
We had no advance warning of this or any email to let us know.
The music/noise was very loud and was still going on at past 1 o clock in the morning. We tried to call reception many times and it was closed. On telling them at the desk the next day they didnt seem to care.
If we had been forewarned we would have made other arrangements or been prepared.
The room was small and dated. The carpet hadn't been hoovered and there were sweet sticky bits all over it.
For the price we paid we could have stayed elsewhere.

Partner

10/10

Exceptional

27 Nov 2022

A

Lovely stay

We had a lovely stay at the Star Anglia, very welcoming. Great room and facilities.

Partner

2/10

Poor

23 Nov 2022

Philip

Never again (for me)

Easily the worst hotel I have stayed at in a very very long time. Room was freezing cold, had to, more or less beg for some form of heating (Fan heater supplied eventually), no food, no bar, no breakfast, no wake up call (staff don't arrive until 09.00 hours), room very grubby & on need of TLC

Business

10/10

Exceptional

19 Sep 2022

Lee

Great stay.

On arrival the staff were very helpful and great you with a smile.
The room wa very nice and very clean and comfortable.
Would definitely use again.

Partner

10/10

Exceptional

08 Aug 2022

gareth

Great location

Really friendly staff and great location

Business Family

2/10

Poor

19 Jun 2022

Lee

Dirty COVID UNFRIENDLY BAD CUSTOMER SERVICES

Disgraceful. Booked pay at hotel only to get a notification from my banknyheyd tried to take a random amount of £85 out of my bank with no authority. Spoke to the guy on the desk and he was blasé and uninterested. Got to my room and it wasn’t cleaned. Bed still left from previous guest. Again complained and was told it wasn’t his fault. Given a twin room and one of the beds was messy. Tv don’t work properly. Absolutely disgraceful. I do not recommend this place in any way. Have they forgotten about COVID. I would say a massive yes. No customer care and dirty

Business

10/10

Exceptional

16 May 2022

Nicky

Lovely stay friendly efficient service

Partner

6/10

Pleasant

06 Dec 2021

Ali

.

Leisure Friends

10/10

Exceptional

09 Sep 2021

Peter

Would definatly use again

the Hotel looks like it has been built or refurbed very recently and the Beds are really comfortable ( Firm Mattress and pillows). The rooms are tastefully equipped and all worked as it should.
The hotel is right on the edge of the town so plenty of places within a short walk to eat and drink.
The car park is a decent enough size and is well lit at the rear of the hotel.

Business

2/10

Poor

02 Jul 2021

Lindsay

Not really open

Hotel not manned, no hot water, shutters down and allowed to use the tradesman entrance to get out to get food. Only guest in the hotel.

Business

4/10

Poor

07 Jun 2021

Verified traveler

Disappointed with our stay, for the price the room was pretty dirty and had several issues. Upon entering reception I had to present my ID which a photo was taken on an iPhone? Not sure why. I asked to book two breakfasts for the next morning at 7am, this was a deciding factor when I first made the reservation as my partner was leaving for work at 7:30am and I had seen online that breakfast was from 7am-9am which was ideal. I was told that this was not possible due to covid, and that the staff don’t like to come in that early?! But it states 7am still online and even in the rooms? We had to go and buy breakfast cereal and milk from the shop, however there was no fridge to put the milk in. I tried to put it in the sink in cold water, but the sink tap would only run hot water. I called and asked if we could have two bowls and spoons in the room, the bottom bowl was dirty inside. There was no hand towel nor floor mat, and the floor became dangerously slippery. Two towels were left on the bed, one had marks all over it, and when I pulled back the duvet there appeared to be two dirty shoe prints on the bottom sheet (towards the bottom corner). The room was stuffy when we entered, and my partner tried to open the windows- which are covered in condensation (right window) dust and cobwebs. The left window right latch will not open and the safety cord was just left dangling - assumed that this is the reason one of the window latches is locked? Chair is also wobbly and dangerous.

Business_and_leisure Partner

10/10

Exceptional

23 Feb 2021

Samantha

Would recommend this hotel to anyone

Fantastic stay, nice hotel and very nice owners

Partner

10/10

Exceptional

18 Nov 2019

Kelly

What a find!!

From the outside we were not sure what to expect from this hotel but very pleasantly surprised. Close to town centre so an easy walk in, on-site parking, free WiFi, really comfortable rooms: booked the double deluxe as really wanted a bath but upon arrival found we were upgraded free to a large family room.
Breakfast was nice, continental options and cereal set out buffet style along with help yourself tea, coffee and juice. Full English or Indian breakfast cooked to order.
All staff we interacted with were friendly and welcoming, couldn’t have asked for a better stay. Thank you

Partner

8/10

Excellent

09 Sep 2019

Verified traveler

Very clean and new inside. Room big enough for a solo guest. Breakfast OK although the bread items may not have been the freshest.

Self

8/10

Excellent

27 Aug 2019

Verified traveler

Short walk or bus ride to all amenities, friendly staff, bad point no air conditioner when spend £360 you’d expect they’d have one, good thing I bought my portable chillmax air led was a life safer.

Friends_and_family Family

10/10

Exceptional

19 Aug 2019

Verified traveler

Hotel was clean and looked nicely decorated. Room was a good size, bed was comfortable and had a good night’s sleep.

Leisure Partner

8/10

Excellent

14 Aug 2019

Jitreeya

Very clean and good value!

Very clean hotel as overall. really like the terrace but didn't have chance to use it as it was raining on the day I stayed. Great breakfast either full English or continental and will take the order of what you would like to have only. The reception is friendly but could not help much on some of the questions I have. Overall happy with the stay and definitely recommended.

Business

8/10

Excellent

08 Aug 2019

david

Decent

Decent place to stay.

Self

2/10

Poor

05 Aug 2019

Verified traveler

After phoning to confirm why the money hadn’t been taking out by then ( they phoned not me) I had cancelled the room, an hour later they took the money out and I phoned and said why, the person I spoke to was rude and when I asked for my money back he said no, talk to Expedia and hung up

Leisure Self

10/10

Exceptional

23 Jul 2019

leigh

Absolutely fantastic staff. Can’t do enough for you.

Friends_and_family Family

8/10

Excellent

28 Apr 2019

Verified traveler

This property was excellently presented, staff pleasant, only problem was noise from outside, it was too warm to sleep with the windows closed, but impossible with the windows open cos of road and people noise, would go again however was good value and beautifully presented.

Friends_and_family Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Every thing was perfect . Great check in. Room was lovely great price

Friends_and_family Family

2/10

Poor

18 Mar 2019

Kerry

Awful disappointing stay! Star anglia hotel

We don’t get to go away alone often so saw a perfect opportunity for a friends 40th birthday party! We are a family of ten so time is precious as is money! The reception wasn’t attractive, there was a coffee shop set up with the morning breakfast and fridges there.
We were shown to our room, corridors were clean and welcoming but did have dust on the floors but was fine. Shown into our room and was a little gobsmacked! Photos are included! The skirting boards covered in dust with spilt tea and coffee, net curtains frayed and smelt and looked like they had never been washed. A corner of the room plaster all pulled off where they’ve taken a cabinet out! Wooden floor so a dusty old, not even connected together divan bed, slid across the room when you sat on the bed!
I was unhappy but tried to focus on the weekend but went into the bathroom and frankly I was disgusted! I actually cried! We had looked forward to being away for ages! The shower was covered in mould the toilet was dirty and it’s just didn’t smell clean! I went to the reception as had enough, with the pictures and the response was oh it wasn’t cleaned today!!! Mould like that does not grow in a day!
We were moved to another room, carpeted so much better but they put us in a tiny room that was clear it was for a single occupancy! You could only get in the bed from one side so had to climb over and only one bedside cabinet etc. Looked for alternate hotel but none available! Our weekend wasn’t memorable for the

Partner

10/10

Exceptional

27 Dec 2018

Verified traveler

Very convenient location, near the train station and the city center, spacious room,friendly staff. Recommended!!!

8/10

Excellent

10 Dec 2018

Si Mui

Really good hotel, location good but the TV didn’t have a good signal so couldn’t watch much.

8/10

Excellent

19 Nov 2018

Verified traveler

We were visting family and this hotel suited our needs for price and proximity. Beds comfortable. Breakfast suited us both as full english and continental available. Staff very pleasant and helpful. Premises well cared for. Ample parking space. WiFi a little patchy.
Would use again.

Partner

8/10

Excellent

15 Nov 2018

Jane

Great staff and service.

Stayed one night for business. Staff extremely friendly. Room cleanliness very high. Breakfast was in a separate building with very good choice and service. I would definitely stay again. Good value for money.

8/10

Excellent

20 Oct 2018

richard woodburn

Nice enough

I stayed for one night on business. Hotel staff were very accommodating, as I had a late check in at 10 pm . My room was a small double, en-suite bathroom with shower. The shower was a bit tricky to get water temp correct, but mice and strong. Room was a bit chilly but comfortable enough. Breakfast was full English and cooked to order . All in all ok and fine for an overnight but nothing exceptional.

8/10

Excellent

30 Sep 2018

Emily

Comfortable and friendly

Great service, very friendly. Comfortable room. Unfortunately there was a little refurbishment whilst I was there and whilst this had no negative affect on my stay, it meant I was unable to eat here. No problem though as these things need to be done at some point. Didn’t see much of the area as I was here for work, but managed a quick run in Highwoods country park which was nice. I’d be happy to stay here again.

8/10

Excellent

27 Sep 2018

Adam

Hotel was fine and clean

10/10

Exceptional

25 Sep 2018

Chris

Very Happy.

Clean, tidy, convenient, good shower,& fluffy towels.

Family

8/10

Excellent

31 Aug 2018

Jeff

Nicer than it looks when you arrive!

I had a deluxe single room, which actually had a double bed. Although there wasn't much space in the room, it was well-equipped (hair-dryer, soap dispenser in bathroom, tea/coffee) and everything was clean and well-maintained. There was also plenty of parking. The public areas and the pub (where breakfast is served) could be a bit nicer, but really this was a perfectly good place for a business trip and I would use it again.

8/10

Excellent

28 Aug 2018

Teresa

BEWARE - PHOTO ID

Good standard hotel. Beware they ask for photo ID! In the 30 years of staying on business in hotel most weeks, I have never been asked for this in the UK! Luckily I had a copy on my phone, otherwise they wouldn't let us stay!

Partner

10/10

Exceptional

28 Aug 2018

Vasi

Nice hotel, very good size for the room,
to provide lunch, dinner if possible