Name: OYO The Rivenhall Hotel in Witham, Chelmsford
Address: Rivenhall End, Witham, 1, Witham, CM8 3HB, GB

4/10

Poor

26 Jul 2026

Paul

The place was very rundown we had no plug in bathroom sink, it was very noisy at night, no hair dryer, only one towel and the room needed decorating. The room wasn't serviced.We had to go and ask for tea bags and milk ect.

8/10

Excellent

19 Jul 2026

Mark

Near to work plenty of parking

Business

4/10

Poor

19 Jul 2026

Alastair

Rooms was on the small side. 4' 6\" bed, but very comfortable. Room didn't have any workable ventalation. All work surfaces paint gloss grey, but were sticky, In the bath room everything worked. But shower didn't drain quickly, so could flood the room. No curtain or blind at window, likewise for the single window at the rear.. Had to get kettle replaced, as it blew the fuses. On Saturday night alot of noise from the occupants of rooms above until 2.30pm. Glad we were only staying 2nights.

Partner

2/10

Poor

14 Jul 2026

Barry

If you want to stay in a Bates style hotel, then this is the place for you.
Windows were filthy, mousetraps hidden behind bedside cabinets, no net curtains on windows and as these are chalet type rooms on ground level and the nights are hot, people walking by can see directly into your room while you sleep. There are no fans available and no air conditioning. Rooms are very dated with all furniture in the rooms painted with gloss paint. When you put a cup down, it sticks to the surfaces.
When you look around the grounds you half expect tumbleweed to pass by.
However, the main building looks pleasant enough and the bar / Restaurant looked quite busy.
Other than checking in, there were no members of staff around especially when checking out.

Partner

4/10

Poor

05 Jul 2026

Andrea

The hotel is not what was advertised. The green areas were over grown, there was rubbish and furniture dumped by doors and it felt very unsafe for lone women visitors.
The electric sockets were broken and there were fluid stains on the wall. The bathroom was the only positive as it had obviously just been updated.
The staff were nice and asked why I was leaving after an hour of being in the room. They said they could move the room, however when you feel unsafe and the hotel looking in a state of disrepair, even a move of room would not be acceptable.
I would not return to this hotel unless they refurbished it to a higher standard and took into account that having dumped rubbish by main doors is not acceptable in anyone's view.

Self

8/10

Excellent

28 Jun 2026

Robert

This place is a little dated and in dire need of some TLC. A little time or money spent on the grounds could make this place amazing again, starting with the outsides. It is cheap enough to stay and the rooms although a little dated have great flooring all around including the bathrooms. The staff we interacted with were all friendly but they were a little off putting everytime we went past the reception there would be staff hanging around outside which made you feel uncomfortable, it was sunny but to leave you had to walk past them everytime.

Partner

6/10

Pleasant

28 Jun 2026

Lisa

Room was clean but in an heatwave there was no air con and no fridge was really hard to sleep, you can hear everything going on outside

Partner

2/10

Poor

21 Jun 2026

Dave

Do not book here. I booked 10 months in advance and when we arrived they couldn’t find my booking.
Given a room on 2nd floor, in direct sunlight so it was like a sauna, but they did give us a fan.
Arrived back at midnight to find gates closed and locked. Had to call someone to unlock the gate and let us in.
Next morning tried to use the shower and wouldn’t work, then tried the was basin and no water. When I mentioned the shower at checkout, they knew about it and said we should have been offered a different room to use the shower.
This place is currently being refurbished and should not be open until it is completed. In 30 years of travelling I have never stayed at anywhere as bad as this hotel.

Partner

4/10

Poor

15 Jun 2026

Karl

JUST DO NOT!
The hotel nothing like images on hotel .com
The advertising photographs MISREPRESENTATIVE. DO NOT MATCH THE EXPERIENCE.
No locks on outer doors to each building, corridors, walkways or stairwells.
No security

Negative points experienced
Hotel notified of disability prior to accepting our booking. Access need not met.
Delapidated everywhere, Nothing much done for 50yrs.?
One - two metre high weeds surround every area of the site other than reception. Out of bedroom window dandelions window height!
Parking areas weeds in cracks throughout concrete.
No housekeeping in three days.
No spare pillowcases for spare pillow, no tea, coffee, milk replacements.
No checking of bedroom, bathroom or cleaning of either or need for replacement linen. I had bites on me when I woke up!
Shower not working
Fire alarm ( twice within four hours needed to dress from bed to get out-around 22:00, then again at 01:20)
Wall paper -torn, peeling,lifted on wall -several places. Emulsion overpainting on fittings.
Coridoor carpet rucked -trip hazard.
Room smelt musty on arrival and stale.
Restricted / Limited access for disabled driver to get to room.
Doors to reception & others opened the opposite way to normal (Normally push to go in, pull to come out.)
Doors to room spring loaded so impossible to sort for disabled person, even able bodied found difficulty getting through with bags.
No information re:safety in room. No phone.
The advertised restaurant confirmed closed after bkng.

Partner

6/10

Pleasant

25 May 2026

Dinah

The room was very clean and the bed had lovely sheets. The shower was very good. However the main problem was there was no place to have breakfast, I was informed of this on my way to the hotel! As we came by train we could not go and find a place for breakfast. Staff told us there was a cafe where we could eat 2 minutes up the road, it was not a cafe but a service station that sold hot pies. Some Travelodges do breakfast to go boxes which would have been acceptable. In the room there was only one towel, two teabags and 2 coffee sachets and 2 milks. This was not adequate. For some reason there were also only 2 plugs which made it difficult, kept having to unplug something to plug in something else. At 11pm there was a group of very noisy guests shouting and fighting in the corridor and this lasted until nearly 1 o'clock. No attempt by staff was made to break this up, I think the police should have been called.
We were staying during the heatwave and so l asked for a fan and was given a very effective brand new one.
Value for money - very reasonable but would have preferred to pay more and had a better experience.

Family

6/10

Pleasant

04 May 2026

Denville

Staff at reception pleasant enough. Could be a great place .. very big ! And possibly in process of renovation ? Not quite as pictures suggest sadly. Just not as clean as it really could be . Also tv in our room very poor and only couple of channels worked .didnt use it enough to worry thankfully,despite staying 2 nights . Bed seemed clean enough just general room/ shower cleanliness .

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Sharon

It was just what we needed for 1 night stay, we can see it is being refurb and will look amazing when done, rooms where adequate all newly done. Nice comfy bed, close to places to eat if the restaurant closed. Will we definitely go back again for a longer stay when going to Chelmsford.

Friends_and_family Friends

2/10

Poor

19 Apr 2026

Lindsay

No restaurant, no bar, one towel between three people, stunk of weed, reception didn’t speak English.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Farhana

The most likeable thing about this hotel is the staff. Lovey people, went out of their way to make me comfortable. The hotel could definitely do with an upgrade though, especially for business travel stays. Brilliant for on site parking.

Self

6/10

Pleasant

14 Apr 2026

Russ

Arrived and seem to take an age to check in....
Then got to the room and an immediate power cut.
Not the hotels fault, and took over an hour to get back on. Manager was very apoligetic.
TV in a real stange place, bathroom was clean and looked refitted but...low quality fitting... strange!
All worked ok,
Kettle was corded, which meant i needed to take it all to fill it with water.
Bed was clean and comfy and once the heater got to temp not too bad.

Self

2/10

Poor

14 Apr 2026

Paros

The room was okay but only thing that put us off was the fire alarm kept going off more than once as well, so felt uncomfortable staying the night

4/10

Poor

11 Apr 2026

Kevin

Place very dated, should be classed as a Motel, very basic, room cleaned and towels changed once in 7 days, had to change rooms after the 1st day, as electrical heater not operating and kettle faulty, unable to open curtains as viewed by car park.

Self

6/10

Pleasant

09 Apr 2026

Shem

Very basic room - loads of free on sit parking - on main road so need to drive for food

Business

6/10

Pleasant

05 Apr 2026

Aaron

Good car parking space, comfortable bed, could maybe do with modernising but overall not a bad stay. 1 downside was there was a bit of noice as it’s just off the A12 and the doors rattled.

Family

6/10

Pleasant

28 Mar 2026

Lucy

The sheets were clean, the bed was comfortable, the TV worked, the shower head and toilet bowl were dirty. Both these things ought to be spotless in a hotel, if they have cleaners then they are not doing their job properly!! The room was set for one person when the booking stated 2. We asked for another mug but didn’t realise about just one large towel until we had a shower and at that point just shared as unable to contact the desk unless we walked over to them. The price was cheap but even so cleanliness should still be a high priority. I would stay there again as when your budget is low there aren’t too many choices.

Partner

2/10

Poor

19 Mar 2026

Olly

Booked very last minute as stayed 4 days away for work. Advertised as having a restaurant but then got a message after booking saying was closed. I called up and asked to see if could cancel as booked non refundable, told no.
Stayed in room for 4 days, in the time no cleaning, no new towels (room had 1 bath towel only) and room was still dirty. Really poor and whilst I appreciate renovating, no excuse to leave the rooms with broken curtains; lights with no bulbs in.

Self

6/10

Pleasant

12 Mar 2026

Maria Teresa

Parking was good, plenty of spaces and places to park.
Staff helpful
It was clean but no frills.
I had no hot water but they fixed it and the water was hot then cold.
They have no place to eat and finding a good take away to deliver was challenging. I was in a large van so hard to pop out to get food.
Very basic

Self

8/10

Excellent

12 Mar 2026

Stephen

Nice clean room

10/10

Exceptional

27 Feb 2026

Andrew

Good service

Self

10/10

Exceptional

18 Feb 2026

Theresa

Hotel was quite nice, room was clean and tidy, you can see the hotel is being renovated,
Staff was all very friendly and helpful.
Would definitely stay there again,

Family_with_children

2/10

Poor

14 Feb 2026

Peter

No heating , shower was freezing , staff very argumentative blames you for the water being cold, stinks of weed and voist , front gates dont open until 7am so if you have work early its no good , wont give refund , kettle full of limescale , walls paper thin you can hear the people in the room next to you on the phone can hear the next

Self

8/10

Excellent

22 Jan 2026

Leszek

I will give 5 stars, if their restaurant is open for breakfast.

Business

10/10

Exceptional

30 Dec 2025

Kamran

Great service again

Business

10/10

Exceptional

18 Dec 2025

Kamran

Great big room and comfy double bed

Business

10/10

Exceptional

26 Nov 2025

dana

nice room, helpful staff

8/10

Excellent

23 Nov 2025

Christine

Rooms are basic but clean. All linen provided (towels/sheets etc) clean. Room had recently been redecorated. Furniture could do with updating. Tea/coffee/biscuits provided. Tv with all channels. Loads of free parking. Staff helpful. It’s not luxury but you get what you pay for. We wanted convenience to be close to family and it was fit for purpose.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Andrew

The staff are very friendly and helpful. The rooms are clean and comfortable, and the restaurant is good value and tasty food.

Business Self

2/10

Poor

16 Nov 2025

Tom

Everything was awful

Business

8/10

Excellent

19 Oct 2025

Steven

Comfy room in good condition and clear. Was a convenient location and a good nights sleep

Friends_and_family Friends

2/10

Poor

15 Oct 2025

Mario

They had peaples round out side talking very loud, car broke down in car park with car alarm on and off very noisy.

Business Partner

4/10

Poor

15 Oct 2025

Bradley

It's quite clear that there is a major refurbishment going on, it looks like it's becoming an OYO hotel of sorts.

The hosts are nice and friendly, but felt more like a BnB than a hotel. Just without the breakfast... So a bed.

Honestly I was going to give this place a 3, it's not terrible but clearly needs some works, in the end I settled on a 2. I barley slept for road noise and couldn't shower or bath. The water drizzled out of the taps, and that's not an exaggeration... So a bath was off the cards. I turned to the shower, which has two controls. In theory the bottom says on and off. And the top is hot and cold. This is not the case, you have to play around for a good 30 seconds before water comes out. The choice is 30 seconds of 100 degree water or none. In the end I gave in.

I must of looked like a tradesman and ended up in one of the un-refurbished rooms. Dates, tired and very miss matched. The bathroom from the outset looks nice, then on closer inspection it's all miss match, the towel rail isn't connected. Units are all different shades of white and fittings, botched in with trim pieces. Tiles look new but poorly laid, most of the floor is cracked and lifting.

Bed was okay, not the best or worst. But the road noise was unbearable even with earplugs. I was in room 607 right on the corner of the A14. It was also rather cold in the room, heating off. No form of AC or electric heating. I woke up shivering at one point and had to put a jumper and trousers on.

Business Self

6/10

Pleasant

10 Oct 2025

clair

was good - cheap & ok for a place to stay

2/10

Poor

09 Oct 2025

Jay

Avoid at all costs. Really bad

Dreadful!!!
Looks like a building site. Shower flooded the bathroom in 2 minutes. Cold. No power by bed.

Business

8/10

Excellent

30 Sep 2025

carole

Staff lovely. Room clean. Only problem was fire alarm going off at 05.30

Self

6/10

Pleasant

17 Sep 2025

S

Lovely big shower, but you wait 10 minutes for the trickle of hot water.
They are doing up the hotel, but clearly on a tight budget.
Internet tv only, which keeps loosing signal.

On the positive, comfortable bed and my room was away from the road and hence very quiet. Warm welcome from receptionist, who walked me to my room, but he did not offer help with my bags.

Business

4/10

Poor

15 Sep 2025

Mr Christopher N

Got what we paid for

We just needed somewhere to crash as wasn't planning on being in room for long.

Room was okay, we were not expecting much and got what we expected.

Was not expecting what looked like mould on the bathroom ceiling and for the shower to be impossible to get to a useable temperature. Either freezing cold or scaulding and if by some miracle it did get set to a useable temperature, it changed after about 15 seconds.

Partner

6/10

Pleasant

08 Sep 2025

Elena

Room was clean and good size , the bed was comfortable , everything you need for 1 night. Could do with nets on windows .

Leisure Partner

10/10

Exceptional

08 Sep 2025

Patti

Excellent value for money

Friends_and_family Friends

6/10

Pleasant

05 Sep 2025

Dave

Ok for the price. Convenient for my purpose.

Better than anticipated but obviously a work in progress. No restaurant or bar.

Self

10/10

Exceptional

04 Sep 2025

Julia

Very helpful and pleasant staff, went above and beyond to make our stay comfortable.

Business Partner

2/10

Poor

03 Sep 2025

Verified traveler

Poor pressure

I stayed here a few times (8 or 9). It’s being renovated.
The last two times, one I had no towels lucky I had my own as I did not notice until I was out of the shower. And the other the shower was scalding or freezing.
This time there was brown water coming out of the shower and the pressure was very poor. I asked for another room which was given instantly. The new room had very poor water pressure also. I needed a shower before I went out for a meal. This was not possible. I packed my stuff and gave the key back. Went for my meal and the booked a travel lodge. Money lost !!!!

Business Self

6/10

Pleasant

29 Aug 2025

Stephen

The staff were helpful and security was good
. On the whole better tn reviews

2/10

Poor

27 Aug 2025

Stuart

Never again

Very low pressure in the shower so the water practically trickled out. The bed & pillows were uncomfortable. At 2am I packed my bag & went to sleep in my car

Business

2/10

Poor

27 Aug 2025

Justin

Poor

Stank or mould/damp. Place is literally a building site. Had to unplug the tv to use the kettle!

Bathroom was decent.

Hopefully better when building is finished.

Business

6/10

Pleasant

21 Aug 2025

Alan

Not again unless brought up to a decent standard.

Hotel seemed to have only just been taken over from a closed down establishment. They had no services available and the hotel smelled musty as though vacant for a very long period. Not Very Nice!

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Ross

Friendly staff great price for the stay

2/10

Poor

17 Aug 2025

Sharon

What a place. The construction work is massive and all over the property. No bar, room has damp. It’s the sort of place you don’t want to take your shoes off

Leisure Partner

6/10

Pleasant

16 Aug 2025

John

Helpful and friendly staff. Going through refurbishment so I accepted things wouldn’t be as expected until finished

Leisure Self

2/10

Poor

31 Jul 2025

Verified traveler

SO SO BAD

Place is a building site / total misrepresentation . Don’t stay here it’s dangerous and ait is run badly by this company

Friends_and_family Family

2/10

Poor

29 Jul 2025

john-paul

Cold room - 1 wall mounted electric heater that looked like it would fail any electrical safety inspection (half of the knobs missing).

Shower in the morning had no temperature control, it was so hot you couldn't stand it under and nothing made it cooler. Evidently no cold feed to the shower and boiler temp set too hot.

It['s cheap but it's rough.

Business

2/10

Poor

29 Jul 2025

Verified traveler

I do not reccommend staying here

No bar or restaurant. Very dated. No air-con, so had to keep the windows open and could hear constant traffic from the A12. Hotel was a building site. Some rooms have been refurbished but to a very low quality and unfinished. I have stayed in better hotels for less money than I paid for this one. Didn't feel safe. Anyone could walk on-site and around the hotel. No locks on corridors walkways or stairwells. No security.

Friends_and_family Family

4/10

Poor

26 Jul 2025

david

Odd place, lick the main gate late at night and kids running around the place

Business Self

4/10

Poor

15 Jul 2025

Amanda

Ok to get your head down.

No on site facilities no bar or restaurant no vending machines
Only 1 bath towel for a double room
Room was clean but dated as was the surroundings.. like a building site.
No key drop off or anyone on reception when leaving.
Tea making facilities very basic and not enough for 2 people.

Partner

2/10

Poor

14 Jul 2025

Verified traveler

Horrendous

Just awful. The bathroom door wouldn't shut. A weird window to the front of the room had no blinds or curtains so light was streaming in all night. The view was a derelict building on one side and the other a demolished part of the original hotel. At night they padlock the car park gates...no mention of this at reception when checking in. You had to call the hotel to be let in. Just glad i had my phone with me. No restauarant, no bar, no vending machine for water. This was a mix of Batea Motel and Hotel California. Do not waste your money. How they can charge £80 for one night is beyond me. How they can even advertise this place as a hotel is shocking enough. Just awful!

Partner

2/10

Poor

09 Jul 2025

Peter

This hotel was a complete disgrace in everyway the adverisement did not match what we found. I suggestt you take it off your website it is totally misleading.The owners are doing a complete update according to them and until they meet the minimum standards required i suggest they should not be taking the money from any further fooledcustomers.zOur room was a disgrace end of.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Keith

Good, but room for improvement

Staff friendly enough. Room was clean & tidy & bathroom was really nice. Hotel is having maintenance with building works outside. Room had recently been painted & had a very strong smell. Understand maintenance is required, but drilling at 8am on any day, especially a Sunday was unacceptable, also without any notice.

Friends_and_family Family

4/10

Poor

06 Jul 2025

Claire

Would not recommend

Didn’t get there until 1am as at an event in Chelmsford. Got in the room and the window was open and there was a horrible smell of weed and sewage but the room was so hot we needed the window open. There were mouse traps in the room. Tried putting the tv on but didn’t work. The door didn’t lock from the inside, no plug by the bed just went to sleep as so tired. This morning went to have a shower and had no water at all couldn’t even brush our teeth. Would not recommend.

Partner

10/10

Exceptional

05 Jul 2025

Michael

Everything was as i expected

4/10

Poor

05 Jul 2025

Ian

Cheap

Cheap hotel so you get what you pay for.

Partner

4/10

Poor

03 Jul 2025

Verified traveler

Ok but no hot water

Their was no hot water in the shower in the morning. Room was ok and clean.

Self

2/10

Poor

01 Jul 2025

andrea

I arrived at the hotel. There are two black gates as you enter, extermley tall grass and it looked very baron.

I work away alot with work so am used to travelling on my own.

My car was the only car in the car park. It didn't feel that safe. I entered the hotel and noticed curtains that did not cover the window entirely and some of the curtains looked like they had fallen off the rail. The main hotel sign was not burgundy, as it shows in all the pictures, it was discoloured all over.

On entering the reception it was really dark and nothing like the photos on Expedia. There was a gentleman sitting behind a desk and I advised him that I didn't feel safe at the hotel. The gentleman assured me I was although so far it didn't look at all like any photo's on the Expedia website and it was making me feel anxious ( not normally an anxious person).

The gentleman said did I want to check in and see my room. At this point, I want to run as far as I could. He showed me about 5-7 cars in another car park, this still didn't inspire me to stay.

I would not recommend this hotel nor would I stay here again.

I left and found a lovely hotel where I did feel safe and the staff were friendly.

Business Self

4/10

Poor

29 Jun 2025

Donald

No bar . No food . Second rate room . Noisy.

2/10

Poor

28 Jun 2025

Verified traveler

Please don't book this hotel it was so bad.

Self

2/10

Poor

22 Jun 2025

Anthony

The hotel is in really bad condition, the room was large but very very basic and beds comfortable but the carpet was threadbare, there was no hot water, the wardrobe was infested with moths, no remote for the TV woken up every hour by noises guests and I have woken up this morning with bites on my legs and arms.
I really don’t expect to have an experience like this when I book through Hotels.com!

Friends_and_family Family

4/10

Poor

20 Jun 2025

Claire

This basic type hotel seems to be just starting up? I expect it will be much better in the future.
Staff are very nice and seemed very enthusiastic
Bathroom very nice in the room I was in, which was small but nicely decorated and the beds very comfortable.
On the downside it was thick with building dust which I cleaned from the air as well as the surfaces before I could sleep there - this was back in March 2025. They seemed to welcome my suggestion that they next get a good cleaner. I hope they did. Paper thin walls.

Self

6/10

Pleasant

20 Jun 2025

Verified traveler

Convenient, but with limitations.

Reception was friendly and check-in quick.
The room itself was fine, although the bed sheets did have a strange aroma, almost like smoke! I stayed for 3 nights and the first two (Friday and Saturday) there was a lot of noise from neighbouring guests, going on until 3 in the morning! The location was convenient for the visits I needed to make, but you do need a car! Only food available was a nearby service station or delivered takeaway. Having said all that, I would probably use it again in the future.

Self

4/10

Poor

15 Jun 2025

Paresh

The hotel is run down and the rooms are very basic and need modernising. A lot of the rooms are not used.

Partner

6/10

Pleasant

14 Jun 2025

Kalpesh

2.5/5 Stars

Our stay here was a bit of a mixed bag. Upon arrival, we joked that we'd somehow entered the Twilight Zone – the vibe was more \"motel\" than \"hotel.\" The staff were friendly enough, which was a definite plus. Our room was clean, for the most part, but we did notice that the spare pillows had some noticeable stains. Not a deal-breaker, but a bit disappointing.

The real issue, though, was the overall atmosphere of the place. It felt deserted, like we were the only guests. The decor was straight out of a classic Western film – think tumbleweeds rolling down the sidewalk at any moment. While it had a certain quirky charm, it didn't exactly scream \"luxury\" or \"modern amenities.\"

If you're looking for a no-frills place to rest your head, this might be okay. However, if you're after a more hotel-like experience, you might want to look elsewhere. Perhaps a bit of renovation and some added amenities could elevate this place from motel vibes to something more impressive. For now, it's an average stop poor stay

Leisure Partner

6/10

Pleasant

10 Jun 2025

Helen

For the price ..£78 and an extra £25 for early check in is a joke ...the quality was not good and the whole place needs refurbishment...2 tea bags and 2 tiny towels ...a lick of paint would cost nothing

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Vincent

Went well. Comfortable rest. They were excellent hosts.

Leisure Friends

6/10

Pleasant

09 Jun 2025

John

Rivenhall in need of a lift

This hotel was just a two night wedding stay so didn't need to be great. Price suggested it wouldn't be. It is a bit run down trying to get back on its feet. Staff were as helpful as they could be. No restaurant so no breakfast. A lot of the rooms not in service it appears. Room wasn't serviced between days. So did it's job at the basic end, nothing more.

Partner

2/10

Poor

07 Jun 2025

Callum

Beware, this does not look like the photos, staff will make you uncomfortable. Expedia do not help when you complain

4/10

Poor

01 Jun 2025

Ben

Photos were much better then the actual place.

Partner

6/10

Pleasant

18 May 2025

DENNIS

property was was in a state of disrepair whilst the room was comfortable and clean the reast of the site was like a building site nd being remote had no falcilities to eat or relax

Leisure Partner

6/10

Pleasant

18 May 2025

Verified traveler

Room was ok with a comfy bed and decent en-suite. Decor was not good and everything was very basic. As renovation work is under way it was a bit of a strange environment. Staff on reception were pleasant and helpful but there were not many people around. No restaurant facilities at present.

Self

6/10

Pleasant

05 May 2025

mark

A work in progress - A warm bed, TV & Bathroom

This is a difficult review to write as we have very mixed feelings about our stay, When we arrived we thought that we had come to the wrong place and we had driven into a derelict site that once was a hotel, there were no cars or people that you would expect on a Saturday afternoon 1 hr after check-in. We did find someone and he ushered us to reception asked our name and produced a key. We were certainly getting a little concerned at the condition of the hotel but decided to go to the room and see, we could always leave if it was bad. The gentleman showed us to the room and to be fair he was pleasant and pointed to a non existent notice with the Wifi password. The room itself seemed ok so we grabbed our cases. In fact the room was Clean and warm, bed was obviously pretty new and a modern TV hung on the wall (sadly it only had online channels so were limited to 4 Freeview channels, this didn't matter as i never stay in a hotel without my trusty firestick..... and I stay in a lot of hotels for my job). The Bathroom was very clean and honestly it was fine. The only issues we had were 1) only 1 power socket with the tv plugged in, 2) No Bar or restaurant even tho the booking website show a fully stocked bar. 3) The main gate is locked after 10pm and we arrived back at 12.15 having to wait 10 minutes and 3 phone calls to the displayed number for a chap to come and unlocked the gate. All in all the essentials are there but its not a hidden Gem ....... Yet - A work in progress

Partner

6/10

Pleasant

14 Apr 2025

Verified traveler

Clean and staff friendly, hotel needs a bit of TLC to be honest. Shower worked fine in the room on day one, next morning after a run there was no water and then intermittent bursts of cold water

Friends_and_family Friends

10/10

Exceptional

12 Apr 2025

Simon

Great place! I use it for work purposes and it provides exactly what I need!

Business Self

6/10

Pleasant

08 Apr 2025

Verified traveler

Overall it was ok but wouldn’t return

Site was not well signed so thought I had arrived to a private property not the location of the hotel. Bathroom was really nice and modern but the rest of the room was not the same style. Unfortunately the fire alarm was set off during the night and no guests knew what the procedure was so this could be reinforced on arrival of future customers

Partner

10/10

Exceptional

08 Apr 2025

Ugur

Nice bargain recommended

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Simon

I use this place a lot when away for work and it provides exactly what I need for that purpose

Business Self

8/10

Excellent

23 Mar 2025

Deborah

The staff were very nice. The room was clean and comfortable. Unfortunately the lead for the kettle could only b plugged in if you took the plug out of the tv. But I believe they r addressing this. Also I couldn’t get terrestrial tv, but that was possibly me. I had to go through apps.
The bed was really comfy and the room was what ever temperature you wanted it to be. I would stay again.
Although it might b good if they get slow closing doors, as you do hear your neighbors

Leisure Partner

8/10

Excellent

13 Mar 2025

Michael

the Staff was very friendly, available and went above and beyond their duty to aid a senior couple, especially Mr. Iqbal. if we ever go back to UK, we would not hesitate to stay there again.

6/10

Pleasant

03 Feb 2025

Marius Cornelius

The rooms and facilities were in poor condition. It’s a good option as a transit hotel but not ideal for leisure stays. However, the staff provided excellent customer care, compensating for the shortcomings.

Leisure Self

8/10

Excellent

29 Jan 2025

Tony

Very reasonable budget hotel

Very reasonable budget hotel. Staff very friendly and helpful. Small basic room but clean and tidy, decent bathroom with good size shower. Plenty of hot water. Overall, it suited me perfectly.

Self

10/10

Exceptional

19 Jan 2025

ryan

very clean brilliant shower room and highly helpful receptionist . a brilliant stay

Business_and_leisure Self

4/10

Poor

20 Aug 2022

Sandra

Norman bates hotel

The hotel had no cold water conditions very poor checking in poor the worse hotel I bern to since travelling over 40 years however was told by night security hotel closing down its a shame as if money pushed in there good be up and running again
Hotel needs urgent refurbishment
I thought I was in a concentration camp or an open prison with manor man bates the guy whom checked us in

Friends_and_family Friends

6/10

Pleasant

06 Aug 2022

Stewart

Closings down

The room was like a furnace, the shower had a trickle of water, windows hardly opened

Business

4/10

Poor

31 Jul 2022

Jan

Give it a miss

Very tired hotel on the point of closing. No catering available and no alternatives close by. Only positive is how quiet it was. Not recommended

Self

6/10

Pleasant

18 Jun 2022

Ian

This hotel has seen better days . Looks like it hasn’t had money spent on it for many years . Many rooms look like they’ve been abandoned. Outside is being used to dump equipment for road works eg signs cones

Leisure Partner

6/10

Pleasant

13 Jun 2022

Gary

Clean and comfy bed, but dated hotel

The hotel is closing in september so its clear it needs some work. It was generally clean though and the bed comfy so for the money it was fine

Friends_and_family Family

6/10

Pleasant

04 Jun 2022

vicki

Staff were very friendly & helpful. Although I would suggest they have more than 1 member of staff on at night time. Room, although outdated, was clean enough. Beds were uncomfortable and the noise of the doors opening/closing was a bit to much. But it’s a nice quirky little hidden gem.

Leisure Family

2/10

Poor

16 May 2022

Gordon

Very poor

Hotel in total need of a update
Room drab.
Bed mattress you could feel all the springs, completely uncomfortable.
Would definitely not recommend

Partner

8/10

Excellent

28 Apr 2022

Grahm

Business Trip

Perfect for a Business Trip, No Fuss, Friendly Staff, Parking, Wifi.

Business

6/10

Pleasant

14 Mar 2022

Mahb

Spring Ball

Was overnight stay attending a local function, there was no food, so breakfast was in town. Staff are friendly, place is functional for sleep overs, but not much more. 80/90s decor, but clean

Self