The George Hotel Colchester

10/10

Exceptional

10 Mar 2026

Paul

Everything was spot on again

Partner

10/10

Exceptional

09 Mar 2026

Neil

Friendly and helpful staff

Partner

8/10

Excellent

27 Feb 2026

Kelly

Clean room

Family

4/10

Poor

25 Feb 2026

Chay

Bought this as a gift for my dad's 72nd birthday as it's a very historic hotel with lots of stories attached to it....
Booked it on valentine's night which fell on a Saturday as I thought it would make a nice night away for my parents but turned out to be a bit of a disaster.
The room had no heating (it was freezing at the time). The TV didn't work and under the bed was littered with empty bottles from previous guests so hadn't had a decent clean... If that wasn't enough with the noise from clubs across the street they didn't get to sleep until after 4am.... They definitely saw the funny side of the whole experience but I don't think they'll be going back

Partner

6/10

Pleasant

12 Jan 2026

Stuart

Great location, however the room was freezing a can’t switch on the A/C…. Contacted the staff 2-3 times do help and no response, then my wife have to walk down to the staff and they said th

10/10

Exceptional

09 Jan 2026

Paul

Very clean, excellent food and a fairy bitty place very good time

6/10

Pleasant

01 Jan 2026

Andrew

Check in check out was excellent.
Room clean and warm.
Overall a good stay.
One issue. It was NYE. We were meeting other hotel guests in the bar before going elsewhere for dinner and to another venue for the NYE celebrations. Your bar staff were abrupt to the point of rudeness in telling us that we had to drink up and leave by 1700. Other patrons were unceremoniously herded out. As we were all guests, we objected and the bar manager slapped down paper coffee cups and ordered us to decant our drinks into them so they could wash our glasses for the evening. We refused and left once we had finished. The drinks are extortionately priced as though you are in London not Colchester. We should have been left alone to enjoy them. Your staff need better people skills. It left a bad impression.

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Julie

Excellent!

Partner

10/10

Exceptional

20 Dec 2025

Lucy

Room was lovely and the hotel is great but my room was very cold.

10/10

Exceptional

19 Dec 2025

Paul

Everything was brilliant from start to finish . Room immaculate. Staff all friendly and professional and lovely surroundings and building. . Will definitely be using again and highly recommend

Leisure Partner

10/10

Exceptional

11 Dec 2025

Tomas

Nice room, friendly staff, great location.
Food was great.

Business

10/10

Exceptional

10 Dec 2025

Alison jane

Yes rooms and staff was excellent

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Craig

Was an amazing stay , had my Christmas funftion the Friday night when i came to shower the Saturday morning there was no Bath towels innthe room.

Business

8/10

Excellent

30 Nov 2025

Stephen

Great place to stay on high street

Business Self

10/10

Exceptional

28 Nov 2025

David

Room was spotless and staff were lovely

Business Self

10/10

Exceptional

23 Nov 2025

Trevor

Lovely all round hotel

Self

10/10

Exceptional

22 Nov 2025

Rob

Great breakfast. Great service. Very comfortable bed.

Self

8/10

Excellent

17 Nov 2025

Matthew

Lovely decor - mix of old and modern - and a great vibe in the bar and lounge. Couldn’t be more central. Dinner in the restaurant was delicious and not madly priced. Our room was comfortable and well decorated. Shower was powerful. Slightly smelly drains, and having a room at the front on a Saturday night with single glazed windows meant we heard the delights of many couples rowing in the streets. Overall a great place at a reasonable price.

Business_and_leisure Friends

10/10

Exceptional

16 Nov 2025

Starzie

Amazing room, great shower, had a fantastic night and professional staff. Good price too, will be staying again soon to try the breakfast!

Leisure Partner

10/10

Exceptional

15 Nov 2025

Claire

Friendly staff. Excellent decor, comfort, smell. Lovely full English breakfast.

Partner

10/10

Exceptional

10 Nov 2025

Paul

Great room, very clean

Partner

10/10

Exceptional

15 Oct 2025

Lee

Very nice room , old Tudor building lots of beams and wonky hallways lots of character. Very friendly staff

Leisure Family

8/10

Excellent

05 Oct 2025

Paul

What a fantastic Hotel , with great decor , ideally positioned in the heart of Colchester , great staff and delicious breakfast ..
only criticism was that I had a sleepless night ,
Due to an issue with the toilet in our room that meant the water was constantly noisily running into the toilet and couldn’t be used , I mentioned this to a staff member who said it was usually an easy fix by pressing the flusher a few times
( which would indicate it’s an ongoing issue with the toilets ) and when she tried this and it didn’t work I was told that maintenance would have to look at it on Monday .. not much use to me when I only stayed on the Saturday night !
So having a sleepless night took the shine off an otherwise great Hotel

Partner

10/10

Exceptional

22 Sep 2025

Caroline

Very nice clean room

Leisure Partner

8/10

Excellent

14 Sep 2025

Jenna

Beautiful hotel room and the bar is stunning! But if you have a room overlooking the high street expect some noise especially on a Saturday night. This didn’t impact us as we were up late anyway.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Noni

Lovely Room

Lovely room
Well equipped and comfortable
My stay was short because of my schedule, but if I am in the area again I would choose to stay at the same place
Parking is a public lot right behind the hotel
Hotel is right in the centre of town
Staff were very helpful over the phone and gave instructions and useful information which assisted me getting where I needed to be in time

Self

8/10

Excellent

04 Sep 2025

Rodrigo

As central as it gets. Walking distance to everything in Colchester. Very friendly staff. Clean.

Business_and_leisure

8/10

Excellent

01 Sep 2025

Paul

Breakfast seemed overcooked, deep fried and eggs tasted of vinegar. This was the only poor experience.

Partner

2/10

Poor

25 Aug 2025

Glan

The hotel was totally unsuitable. The pictures are far too flattering and hide a number of improtantbissues such as steep dangerous stairs.

Leisure Family

10/10

Exceptional

24 Aug 2025

samantha

Lovelybhistoric building

Partner

10/10

Exceptional

19 Aug 2025

David

Lovely old property, lots of character and charm.
Staff are friendly and welcoming, some I feel are under pressure from senior management,
It feels like they are short staffed.
Which adds pressure to the rest. But they cope with a smile. Be nice to see more staff which would definitely increase the customer experience and enjoyment.
Word of mouth is the biggest compliment to any business.
Thank you to all the staff on the front line.

Leisure Partner

6/10

Pleasant

18 Aug 2025

Stuart

Bad check in.

Not a good start when we turned up at 2.45pm to be told our room when wasn’t ready when check in is from 2pm. We were asked to wait in the check in area for our room to become available but the receptionist couldn’t give us a time frame. You would think that the hotel would offer complimentary drinks under these circumstances. The room was ok apart from the bed was a bit too hard for our liking. The last thing was when we returned from a nearby concert around 10.40pm for a quick night cap to be told the bar was closed apart from the two sitting people sitting in there with full drinks. You would think as a hotel that the bar would be open for patrons.

Partner

8/10

Excellent

16 Aug 2025

Ruth

I loved the ancientness of the building; the bed was really comfy and the breakfast was excellent.

Leisure Self

8/10

Excellent

04 Aug 2025

Ahmed

The staff are very helpful but the room was really small

10/10

Exceptional

27 Jul 2025

Maria

Excellent stay again. Staff very friendly. Lovely food. The hotel was really busy as they had two weddings during our stay. The cleanliness however was not up to its previous standard.

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Nigel

Right in the City centre

Staff were very good. The carpark took some finding. Do your homework. Not the hotels fault, council have blocked most access roads with bollards.

Self

2/10

Poor

24 Jul 2025

Kevin

Poor Hotel

In my opinion, The George has seriously gone down hill. Very poor service. Breakfast average. If you are a smoker, you now have to go outside the front of hotel, they have stopped it in their garden area. I woke in night. Went down. Night porters kissing and socialising up with young girls. I was told to go outside in street for ciggie and the door was shut and locked. Dogends everywhere, broken glass and was approached by many drunks. Pouring with rain and nowhere to sit. Took cups from room in morning down with coffee and staff in diner refused to take them at breakfast, we were told to take them back to room. Staff very miserable and quite rude. Room ok and bed comfortable, but teo hairdryers in room, none worked. Called reception to change and no answer twice. Had to go
down to get replacement ourselves and they said they were Breakfast average, not hot and too busy to answer phone, but they knew we called.

Partner

6/10

Pleasant

17 Jul 2025

Verified traveler

The stair carpet looked as if it hadn’t been cleaned since I last visited 20 years ago and the headboard was equally stained.
The staff were lovely and the food was good.

Partner

8/10

Excellent

14 Jul 2025

Shaun

Comfortable Stay with Great Facilities

Stayed for one night and had a great experience overall. The hotel has an impressive reception area, along with a stylish bar and restaurant. The room was very spacious and spotless. The corridor could get a bit noisy at times with guests returning from nights out, but that’s to be expected. We stayed during a heatwave, so air conditioning would’ve been a bonus, but it wasn’t a major issue.

Partner

10/10

Exceptional

12 Jul 2025

Fiona

It was a beautiful property with history. The staff were amazing and the breakfast delicious… highly recommend

10/10

Exceptional

08 Jul 2025

Rebecca

Great stay

Lovely hotel. We stayed only for one night but the room was lovely and cosy, beautiful old beams but clean and modern bathroom as well. Bed was super comfy. Didn't stay for breakfast as was a flying visit but it was reasonably priced (£12) so would try it if we stay again! A little noisy in the morning as you can hear doors slamming but nothing that bothered us, no noise at night that we heard! We also had a few pints in the pub in the evening which was lovely, didn't eat there but the food looked great! Parking was £12 behind the hotel for 24 hours, not that easy to find but safe when you get there. Overall, would recommend.

Partner

8/10

Excellent

22 Jun 2025

graham

This is our second stay at The George. Our room was amazing especially as it had A/C on what was a very hot day. Stairs are a challenge with suitcases but expected with the age of the property. Bar and breakfast staff were abrupt but we put it down to the heat! All other staff were very good we will come back again!

Partner

8/10

Excellent

09 Jun 2025

Margaret

Hotel was lovely and well presented, staff were not overly helpful or friendly.

Partner

8/10

Excellent

01 Jun 2025

les

Good location

Leisure Partner

10/10

Exceptional

25 May 2025

Laura

Great one night stay in a suite (free upgrade which was nice). Rooms lovely and clean. Breakfast was nice although coffee wasn’t great. The coffee in the room was lovely though. Really nice shampoo etc but the sachets aren’t very user friendly - would prefer refillable pumps to keep it eco friendly. Friendly staff on the reception desk. There is noise from outside crowds at night if staying in a front of hotel room but it wasn’t so bad that I wouldn’t stay again. Really enjoyed our stay.

Partner

10/10

Exceptional

16 May 2025

David

Loved our stay

10/10

Exceptional

15 May 2025

Jacqui

Just Perfect…

Booked last minute and was not disappointed.. lovely superior room .. most comfortable bed .. great shower .. lovely courteous staff
Everything was excellent
Looking forward to staying again on August 17th

Partner

8/10

Excellent

06 May 2025

Kathleen

Double glazing is needed at the front of the property. I realise this is probably a listed building but extra sliding glass could be fitted. It was so noisy outside that even wearing ear plugs I got very little sleep.

Leisure Family

10/10

Exceptional

06 May 2025

Carol

Great nights sleep in a comfortable room.

Self

8/10

Excellent

14 Apr 2025

Melanie

Room 310 is high!

It’s was and is a great hotel. Very clean great friendly staff and great location. My only qualm was I was in room 310 it’s in the eves of the building and the stairs are narrow and steep. If I was carry more than a few extra pounds or a big bag or suitcase I’d have struggled. As it was after a few wines I went up with great care. Beware of room 310 bonus was its huge.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2025

Maria A

Wonderful stay, as always

From checking in to checking out a lovely stay with friendly and helpful staff. Our evening meal was just as delicious as it was when we last stayed.

Friends_and_family Family

10/10

Exceptional

06 Apr 2025

Shaheen

Great local hotel

Leisure Partner

10/10

Exceptional

30 Mar 2025

Kirsty

Most amazing stat in a long time

A surprise treat for my husbands 40th and I couldn’t fault the hotel or their staff. We had the most amazing time and the rooms were absolutely stunning. Food was incredible and staff were so thoughtful and warming thank you so much

10/10

Exceptional

10 Mar 2025

Paul

This was a very fun and historic hotel. It had a lovely bar and restaurant. It is close to mass transit and we were able to walk to the train station. Go visit the castle, there is a lot of history in there. The staff was wonderful and friendly. The rooms were great. We were able to walk to food and drinks.

Leisure Family

8/10

Excellent

24 Feb 2025

Richard

The George is situated on the High Street in Colchester near the Castle and the art galleries - Firstsite and The Minories. Breakfast was excellent.

Leisure Partner

8/10

Excellent

23 Jan 2025

Douglas

Old Age Charm

Granted an upgrade without asking, quite a wonderful room

Business

4/10

Poor

16 Jan 2025

Sam

Didn’t have the greatest stay here. We upgraded to a suite and expected a bit more for what we had paid- it was a treat for us but didn’t really feel that special. We upgraded to a suite, which was great space, but was cold, felt unused and unloved. No shampoo/shower gel in the freezing cold bathroom. Understandably an old building- but the windows have no insulation or sound proofing and being on the high street this needs to be improved for warmth and noise pollution. So a noisy and cold room. Reception did try to improve the heat when we went out. Breakfast in the morning was dreadful. Service and standards were very poor. Tea and coffee but no cups, having to ask for cups, then milk, not given menus but asking what we wanted to order- then no cutlery and things missing off of the plate. Just all in all a very disappointing experience here- and not a cheap stay. Maybe staying at the back of the hotel would improve the noise early in the morning for future guests but it’s not somewhere I would recommend to friends

Leisure Partner

10/10

Exceptional

06 Jan 2025

Anna

Good stay

Really lovely stay. Great interior design and incredible food. I’d book again :)

Business

10/10

Exceptional

18 Dec 2024

ian

Excellent hotel great staff very friendly and helpful

Leisure Partner

10/10

Exceptional

08 Dec 2024

Maria

Wonderful stay.

Excellent room and meal in the restaurant. Staff were very friendly and helpful. The hotel was extremely busy with Christmas parties which meant we weren’t able to find a seat for a drink. Apart from this, the hotel didn’t disappoint.

Partner

10/10

Exceptional

06 Nov 2024

Maria

Excellently situated on the high street. The staff were very friendly and welcoming. The room and facilities were ideal. My only criticism of the room is that the lighting could have been better. There were lots of lamps but they did not give enough light.

Friends_and_family Family

8/10

Excellent

03 Nov 2024

Verified traveler

Good but could be better

The room was spotless and comfortable but cold. The evening staff were excellent and drinks reasonably priced. The fire alarms were off intermittently overnight, no staff were on reception and apparently the panel has been broken for a month. The morning staff looked exahausted and one woman offered our breakfasts by saying poached eggs instead of good morning which one of you ordered poached eggs - little things matter

Friends_and_family Friends

8/10

Excellent

30 Oct 2024

Verified traveler

Cosy room

Central location, friendly team on site, cosy room, shower hot but limescaled head, good breakfast

Business

8/10

Excellent

12 Oct 2024

Carolyn

Located in great position in the heart of town.

Leisure Family

8/10

Excellent

26 Sep 2024

Hugo

Friendly and helpful personal. Convenient to visit the city of Colchester and the University.

Business Self

6/10

Pleasant

07 Sep 2024

ALBERT

Nice hotel. No lift and most
rooms on the second floor. Steep staircase. An accident waiting to happen. No air conditioning also. In 2024 at the prices for this hotel it is poor no to have a modern air conditioning units as standard.

Leisure

8/10

Excellent

04 Sep 2024

Martin

Good central location

Leisure Friends

10/10

Exceptional

26 Aug 2024

Heath

Lovely hotel and staff

Leisure Friends

8/10

Excellent

29 Jun 2024

Emma

Lovely comfortable rooms. Long wait to be served breakfast!

Leisure Family

8/10

Excellent

19 Jun 2024

Jennifer

Comfortable hotel

Have stayed here several times. Good choice

Partner

8/10

Excellent

10 Nov 2023

Hannah

Good rooms. Parking is chargeable.

Business

10/10

Exceptional

31 Oct 2023

Mark

Would stay again - old quirky hotel

Very pleasant stay - old quirky hotel right in centre of Colchester. Parking was fine just behind the hotel. Very friendly staff and comfortable room. My only comment would be that the stairs are quite steep leading up to the top so request a room on first floor if steep flights of stairs may be a concern - but for me it was a great stay and would return next time in Colchester. Thank you

Business

6/10

Pleasant

26 Aug 2023

Verified traveler

No lift and lots of stairs. Air con in the room welcome.

Business_and_leisure Self

4/10

Poor

06 Aug 2023

Lucy

No cleaning facilities in the room, no umbrellas in reception, parking charge, window didn’t open in the room and really nosy

Leisure

10/10

Exceptional

26 Jun 2023

Martin

Excellent Hotel, but not if arriving be car

Friendly staff, comfortable room, excellent breakfast. Cannot fault the Hotel itself.
One small criticism would be the information about parking is far too brief. Unkess you are already familiar with the car parking situation in Colchester Town Centre and the App itself, the system generated email did not offer any useful assistance whatsoever. Unsurprisingly the car park was half full, as people like myself used more easily accessible sites (and with far simpler payment methods)

Self

6/10

Pleasant

11 May 2023

Verified traveler

breakfast

When i cam down for breakfast there was a room filled with customers, and only 2 members of staff servicing. As they were both busy they did not notice that i had been waiting at the entrance to the room as the instructions clearly indicated. In the end because of waiting for a long time i decided to find a seat. In that time a waitress asked for my breakfast order, but explained that it would be longer than 15min. As i had already waited i was running late for work. So I only requested coffee. Despite paying for breakfast. I did not have time to discuss this at check out because of the delays to the start of my day

Business

10/10

Exceptional

23 Apr 2023

Gwendolyn

Hotel staff are great. I've stayed at both properties in Colchester several times and everyone is so helpful and kind. Rooms are adorable. Bed is super comfy. Breakfast is good. I love that they are right in the middle of High Street and close to everything. Highly recommend staying here!

Leisure Self

8/10

Excellent

15 Mar 2023

Alan

KP

Not such a great nights sleep with all the street noise but otherwise good.

Business

8/10

Excellent

12 Mar 2023

Chris

Nice Hotel in the city centre - parking not great.

Room was modern and clean. TV fitted to the wall in slightly odd position. Food service stopped at 8:30pm and the numerous instructions re parking didn't seem to make parking any easier, ended up with long walk up the hill to hotel and £10+ spent on parking.

Business

10/10

Exceptional

10 Mar 2023

Ian

Terrific

Leisure Self

6/10

Pleasant

01 Mar 2023

John

All aspects very good except;
Car parking terrible(no spaces) and cost £9.50 a day.
Insufficient staff in bar, so takes 30 minutes to get served.

Leisure Partner

10/10

Exceptional

30 Jan 2023

Patrick

Good location, clean room, only complaint service at breakfast was slow

Partner

10/10

Exceptional

30 Jan 2023

Janet

We had a great stay in this lovely old hotel.

I am from Suffolk met my sister from London here and we stayed overnight in this lovely old hotel. We had a lovely evening meal, breakfast and afternoon tea and the service was very good and the staff were all very nice and friendly. Thank you all. We will definitely return.

Friends_and_family Friends

10/10

Exceptional

02 Jan 2023

Karen

Beautiful hotel. The rooms have been upgraded to a very high standard. Very tasteful.
Only negative is that the walls are very thin so we could hear conversations next door but because of the age of the building that’s to be expected.

Partner

10/10

Exceptional

21 Dec 2022

David

Class and character

The place has real character and was a pleasure to stay in. Breakfast was very tasty and the staff we met were all very pleasant.

Business

10/10

Exceptional

12 Dec 2022

phipps

Lovely hotel

Hotel was lovely. So quirky and trendy. Beds comfy too! We didn't stay 4 breakfast as had to take off. Car park at the rear, which was handy. Only thing was, our vehicle was broken into during the night and things stolen.

Partner

10/10

Exceptional

03 Dec 2022

Poppy

Very nice room, comfy abs clean

Just stay for a night, because we have early morning appointments. New room look very nice and clean

Partner

10/10

Exceptional

23 Nov 2022

Anne

Very comfortable stay!

Always a lovely place to stay, place is clean, well kept and the staff are all brilliant, special thanks to the young man who took my luggage up for me!

Food is excellent, service is excellent. They have refurbished since my last stay and it looks great. Thumbs up from me!

Self

8/10

Excellent

07 Sep 2022

Verified traveler

The George Colchester

Room was okay, a little overpriced. Was going to have dinner at the restaurant (which had 1 table on a Monday night) stood in the restaurant area with my colleague for a while no one came, none of the servers who were standing at the bar acknowledged us, so we walked out and went elsewhere for dinner.

Business

8/10

Excellent

04 Sep 2022

Kevin

Lovely Decor and room, check in process needs work

The Hotel was lovely and clean. Has a real unique feel to the place, with fantastic decor throughout and smelt amazing in all areas. Our room was clean and all facilities very good. The breakfast was really nice and of good quality. The checking in was below what you would expect as staff were not very knowledgeable about rooms or what services were provided and that was the only let down for our stay. Car Parking was £9.50 which we were not aware of until arrival and do think if you are a patron at the hotel this should have been included in room price.
We would recommend The George though.

Partner

8/10

Excellent

10 Aug 2022

Dale

High St frontage stay, noisy all through night

Business

10/10

Exceptional

26 Jul 2022

christele

Great rooms and facilities. Loved the decor. Pretty unique. Good choice for breakfast (English and continental). Very clean. Central position (shops/restaurants/castle/ other local tourist attractions). I would definitely book this hotel again if i was visiting Colchester again. The only negative is the small parking (limited spaces) behind the hotel which is public. You have to pay extra (just under £10 for 24 hour) and can't pre-book it.

Leisure Friends

8/10

Excellent

22 Jul 2022

Queenie

This is a great hotel for those who like the nostalgia of a very old building, and the food is good!
Two of the staff were EXCEPTIONAL- Kelly and Antony!! This place is very lucky to have them!!
The location of this hotel is very convenient, except for if you want to catch a taxi. The taxi drivers have decided that they will only take cash, which goes against their licensing. If they’re found out they can get in trouble. I am in the process of writing a letter of complaint.

I did finally find one company that was honest, PANTHER CABS (COLCHESTER) LIMITED, the driver Steve was wonderful.

I would recommend this hotel. Nothing fancy but has such charm!

Business_and_leisure Self

4/10

Poor

11 Jul 2022

David

The hotel was nice, although I wouldn’t recommend eating there our meal was very disappointing the chips tasted like they’d been cooked hours before and were inedible.
The main issue was access to the car park and the incorrect instructions on the hotel’s website. After a long drive to Colchester we then drive around for an hour trying to access the car park. Eventually got through to the hotel who informed us to avoid the cars prohibited sign and to access via the high street. Luckily there was one space so we could park after that horrendous nightmare otherwise we would also have probably been fined by the council. So having spent who knows how much on extra petrol, plus generally going crazy trying to follow directions on a pdf that took you around Colchester’s one car wide backstreets, we were offered nothing not even a drink by way of goodwill.
To be honest the whole experience was horrendous. I’d avoid booking here.

Leisure Partner

10/10

Exceptional

14 Jun 2022

Verified traveler

Great to stay on business

This is my 4th visit whilst on business during the week. Really nice modern hotel that has a great restaurant and bar area.

No issues sleeping as the hotel is nice and quiet in the week, but I can imagine that some rooms on the front can be quite noisy at weekends.

Food is really good at the restaurant and for breakfast in a morning.

Rooms are modern, clean and comfy. The showers also have good water pressure too.

Overall, a really great stay!

Business

8/10

Excellent

13 Jun 2022

Ian

Good location noisy high street

Good location avoid front rooms in hotel as high street very noisy at night, parking expensive. Lots of choices for breakfast

4/10

Poor

08 Jun 2022

Jnanarupy

Parking is a problem. Checkin staff not friendly