Name: Stoke By Nayland Hotel & Golf Spa
Address: Keepers Lane,Laverthealth Colchester, Colchester, CO6 4PZ, GB

4/10

Poor

20 Jul 2026

Joy

Room carpet was dirty. Bathroom smelled like pee and it looked gross, too, plus door knobs were degraded. There was no DND sign for the door. Breakfast was nothing to write home about, and awful for people with dietary restrictions. They made me scrambled eggs without milk as requested, but it was inedible due to being undercooked. Who likes stringy (like snot) egg whites in scrambled eggs? Emailed for support, didn't reply. Tried talking to them, they didn't care.

Partner

6/10

Pleasant

19 Jul 2026

Rebecca

The breakfast and the spa are both positive points.
However, the hotel rooms and function rooms are very dated. Most of the staff are lovely but 1 member of staff in the sports bar was particularly rude. Couldn’t get any tables in the restaurants in the evening. I wouldn’t recommend staying at this hotel.

Partner

8/10

Excellent

18 Jul 2026

Gary

All good, thank you.
And additional mention for Bea and Millie in the spa, good job!!

Partner

10/10

Exceptional

15 Jul 2026

Anne

This is a fantastic 5-star hotel with clean, comfortable rooms and friendly, attentive staff who are always happy to help. The breakfast is delicious and offers a great start to the day.

The spa is absolutely outstanding—10 out of 10. It's the perfect place to relax and unwind.

I would highly recommend this hotel to anyone looking for a peaceful getaway.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

David

Great location And value for money!

Self

10/10

Exceptional

30 May 2026

Katie

Brilliant stay the staff were amazing and nothing was too much trouble

Partner

8/10

Excellent

24 May 2026

April

I enjoyed a solo spa day & stayed over night. The spa day was excellent, very well organised, reserved table on arrival and reserved lounger for the whole day, jacuzzi, steam room & sauna were amazing. Back and neck and shoulder massage was enjoyable and the afternoon tea was really nice.

Very friendly staff, I ordered room service; beef burger and fries which was great. My room was nice, the bed was okay, but overall it was a nice overnight stay. I felt safe. The breakfast which was help yourself was lovely, I sat by the window and enjoyed the amazing views of the golf course. I will come again for the spa day

Self

8/10

Excellent

23 May 2026

Kelly

This hotel was chosen for the pool which didn’t work out in my favour when travelling and visiting with a ‘child’ although when booking the room said child was classed as an adult, so could only use the pool once for an one hour slot during our whole stay. The staff were nice and the breakfast was excellent.

Friends_and_family Family

6/10

Pleasant

16 May 2026

PAUL

2nd time staying here. Had no TV working on both occasions. I was told that the complaints manager would contact me as the issue could not be rectified. But no contact has been made so far. It’s a nice hotel but it seems they have issues with there TVs

10/10

Exceptional

25 Apr 2026

Carol

Great stay all round

Friends

8/10

Excellent

23 Apr 2026

sharon

we had a suite room and it was beautiful with amazing views, the only thing to let it down was the pillows they was so big and hard we didn't sleep, spa was nice we did the mud treatment and that was very fun, it is very dated and needs some new paint work in the spa but apart from that is was lovely.

10/10

Exceptional

18 Apr 2026

martin

We thoroughly enjoyed our stay at this hotel nothing was too much trouble will definitely stay here again

Partner

6/10

Pleasant

06 Apr 2026

Mousumi

Great parking.
Rooms are clean / shower was a little broken
Half the lockers in spa do not work.
Massage was good.
Dinner was good.
Breakfast we were a few mins before closing they wouldn’t let us in.
Beautiful grounds.

Partner

8/10

Excellent

01 Apr 2026

Uylyn

Very friendly staff. Rooms are very clean. Breakfast needs a little bit of upgrading. Scrambled eggs are sitting to long and then becomes very dry. Should always be ready to remove if eggs are no longer fit to eat. Dinner was good. I think more needed to add to menu.

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Des

Breakfast not great. Hot Buffet was of poor quality
Sports bar food not great choice with even poorer food quality served warm at best

Business

6/10

Pleasant

24 Mar 2026

Nichola

A very tired hotel, rooms & spa facilities.

Bedrooms are in desperate need of refurbishment. Our sink & bath didn’t drain. The hand soap dispenser didn’t work.

The spa is exceptionally tired. Mould around the sinks.

Breakfast had a good selection but it had all been sat out for some time.

Overall, a disappointing stay I wouldn’t recommend it.

Partner

10/10

Exceptional

22 Mar 2026

Rajshree

Excellent stay and lovely atmosphere

Friends_and_family Family

8/10

Excellent

14 Mar 2026

Mindy

Fabulous hotel (resort!).
Pool is a good size, pool area is relaxing although a bit confusing when the ‘reserved’ notices have been left on from the day time.
Peaceful area, quiet.
Restaurant- staff are phenomenal (had breakfast and 3 course meal), very attentive. Go down early for breakfast- when not busy the food isn’t turned around very quick so can be a bit dry.

Partner

10/10

Exceptional

07 Mar 2026

Christine

Stayed for a golf break. Food and staff were both excellent and good area for sightseeing

Partner

8/10

Excellent

02 Mar 2026

Christine

Staff were very helpful. Lovely area, with good facilities.

2/10

Poor

26 Feb 2026

Vince

We had workman upstairs drilling etc and were not informed. It was terrible! Couldn’t understand why they would put us in a room with work going on above us.
Offered another room but my wife is disabled (which they knew about) so didn’t want to move as it takes a lot of effort.
Won’t be going back not offered any good will gesture and I feel they should have.
Who wants to go away for a nice quiet break after just losing mum to be woken up by drilling !!

Partner

8/10

Excellent

20 Feb 2026

Kevin

Very clean and well presented hotel . Evening meal was delightful and the gym was well put together .

The breakfast will need improving

6/10

Pleasant

12 Feb 2026

Samuel

Wifi ruined the stay as couldnt conduct buisness

Business

8/10

Excellent

12 Feb 2026

Mike

Great place to stay . Food was good and staff very keen to help .
Gym and pool was good with lots of options to train .
WiFi is very poor though and if on business then not good enough to do work .

Business

6/10

Pleasant

03 Feb 2026

Caroline

We choose this hotel so we could have a relaxing swim in the afternoon, but it was too busy and we were unable to book a time slot for the pool, this was a let down for us, if we had known this we would of booked somewhere else.
Room was cold, said they would get someone to look at the heating, they gave us a portable heater, but no one came.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Andrea

Friendly staff and upgrade of room

6/10

Pleasant

27 Jan 2026

Stephen

Room was very spacious lovely big comfotable bed- alittle dated .Unfortunately we had a running water sound during the night which did keep us a wake. We ordered breakfast to our room which looked nice but unfortunately was only warm when we received it.

Leisure Partner

8/10

Excellent

11 Jan 2026

Michael

The staff where excellent and the stay was good value

Partner

8/10

Excellent

03 Jan 2026

Clint

Room well appointed and spacious but starting to look very tired. We booked a junior suite which is our favourite room. Sofa bed is uncomfortable to sit on but main bed was good. Curtain rails were broken on one set so couldn’t close them properly. Furniture is starting to look old and the fridge was warm (even though it was switched on). Bathroom looking very tired now. We really like this hotel, the staff are lovely but these rooms need a serious makeover and re-modernising.

Partner

10/10

Exceptional

31 Dec 2025

Nigel

Great service in restraunt and top quality food
Very pleasant staff

Partner

10/10

Exceptional

24 Dec 2025

Stephen

Yes

Leisure Partner

10/10

Exceptional

10 Dec 2025

Tracey

Staff excellent, room spotless, everything we needed for a night away.

Partner

10/10

Exceptional

10 Dec 2025

Lynne

Whilst dinner was excellent, breakfast was lukewarm at best. Everything else was excellent and will definitely return

Partner

10/10

Exceptional

06 Dec 2025

amanda

Lovely room, had a great time

Partner

8/10

Excellent

29 Nov 2025

James

Room was large and well stocked with tea, coffee, etc., Beds were comfortable and it was quiet. One thing, we went out for the day and when we arrived back in the evening our room was not made up.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Julie

I have never seen such friendly staff anywhere, everyone was so pilte and helpful and always had a smile, from cleaners, bar staff to reception, fantastic.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Viktorija

The room was fabulous, and really appreciated the birthday perks so a big thank you! The staff were polite, kind and incredibly helpful! Loved the spa time. Overall super pleased with my stay!

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

Lee

Great swim and SPA facilities, consider calling to book a swim lane if needed.

Business

6/10

Pleasant

02 Nov 2025

Stephen

We had a great stay. Perhaps sort out the electronic locks in the spa changing rooms as only half actually worked.

8/10

Excellent

31 Oct 2025

Tina

The room was lovely and clean and comfortable! The staff were lovely on check in.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Howard

Good

Leisure Self

10/10

Exceptional

13 Oct 2025

Chris

excellent

Business Family

10/10

Exceptional

11 Oct 2025

Alexandra

Beautiful setting, excellent gym with everything a fitness lover could ask for. Nice hotel, clean, friendly staff currently undergoing renovations to rooms to update them but was nice enough with plenty of space. Wound definitely stay again.

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Tasha

Staff were welcoming, friendly and polite. Triple room was spacious and clean. Some necessary refurbishments under way to upgrade. Water pressure was low but we were upgraded to twin double deluxe room. Nothing too much trouble. Good quality breakfast and sports bar dinner. Spa area clean and plenty of seating. Jacuzzi, sauna, steam room and large pool.

Leisure Friends

10/10

Exceptional

06 Oct 2025

David

Great hotel

Great hotel, brilliant Gym. Breakfast was lovely, room comfy and clean.

Business

8/10

Excellent

02 Oct 2025

paul

Shocking wifi.

Business

10/10

Exceptional

01 Oct 2025

Amanda

I night stay for work, staff were extremely helpful and a pleasure to deal with, used the spa which really helped relax me after a 3 hour drive .

Business

8/10

Excellent

07 Sep 2025

Vicky

Overnight break with spa treatments. Very nice and relaxing, staff very friendly and helpful. Room was very spacious with nice patio area

Friends_and_family Friends

10/10

Exceptional

24 Aug 2025

Lorenzo

Amazing weekends outside London

Stoke by Nayland Resort is a wonderful retreat in the heart of Constable Country. The setting is stunning, the rooms are comfortable, and the spa and dining are top-class. What really made our stay special, though, was the staff. A special thanks to Giuseppe, one of the Walters, whose warm and attentive service made us feel truly welcome. Highly recommended—we can’t wait to return!

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Verified traveler

Bedroom a bit dated, chipped table top but otherwise great.
Clean.
Mugs refreshed but no clean teaspoon and mugs could be bigger!

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

James

Upon arrival I was met with nice friendly staff. I had my wedding reception here so I already knew the place was top notch. Brilliant hotel, throughly recommend. If I could pick one issue is that the wifi wasn’t the best and didn’t really work.

Leisure Self

6/10

Pleasant

10 Jul 2025

Craig

Average with potential

It was an ok stay but niggled with small issues. The gym was being rebuilt, the sauna disnt work properly and the pool had a bizarre lane rule for periods of swimming that limited the capacity of the pool to about 5 people. The decoration in parts is dated. I would add i dont play golf so if course is fantastic that may make up for other issues.

Friends_and_family Family

10/10

Exceptional

01 Jul 2025

Michael

Just amazing

This was our breif 1 day honeymoon in the suzanna suite.
The whole venue exceeded our expectations.
The bed was so comfortable which for a Hotel says alot.
Would love to return one day for another stay.

Partner

10/10

Exceptional

12 Jun 2025

Martin

It was a spa day which was so relaxing and the mud treatment was excellent.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2025

Gary

Relaxing night away, spent day relaxing by the pool, followed by delicious bar meal and a great night sleep.

Partner

10/10

Exceptional

29 May 2025

JAGATH

Fantastic and god service

10/10

Exceptional

20 Apr 2025

Daniel

Everything was lovely. Had a lovely birthday weekend .

4/10

Poor

17 Apr 2025

michael

i am a blue badge holder - the facilities for parking were poor as directors and committee have priority. the young waitress at dinner table was disinterested, she was ignorant of words such as teetotal, carbohydrates, diabetic.
Room 101 - the bed is located far too close to the window and curtain, making it virtually impossible to move past the bed without touching and therefore opening the curtain.
My wife was extremely pleased with the massage.

Leisure

8/10

Excellent

01 Apr 2025

Tim

Good place, would stay again.

Leisure Family

10/10

Exceptional

29 Mar 2025

Michael

Friendly and helpful staff. Great choice of food at all times

Leisure Partner

8/10

Excellent

26 Mar 2025

Steve

Ok but rooms and beds could be better

Business Self

8/10

Excellent

25 Mar 2025

Sharon

Lovely spa facilities

Leisure Family

10/10

Exceptional

25 Mar 2025

Amy

Great time, friendly and accommodating staff.

Friends_and_family Family

6/10

Pleasant

28 Feb 2025

Stephen

Lovely hotel, standards dropped this time

I’ve used this hotel previously without issue. This time however, standards had dropped. WiFi is terrible it was last time but they said it was unusual, most business travellers require decent WiFi. The room had the thin papers used for smoking weed remaining on the floor, the sink was blocked even when I removed the plug, and the window didn’t close properly, so much so with the high winds in the area it was noisy all night! All round experience was poor this time. Reception staff are lovely but offered nothing other than they were sorry. For a higher ended hotel like this pitches itself it lacks commitment to customer satisfaction.

Business

10/10

Exceptional

21 Feb 2025

Jackie

Would highly recommend!

A very welcomed arrival, receptionist was lovely and pleasant. Couldn’t have asked for more, the rooms were perfect, we were given a free upgrade to a newly refurbished room which was a lovely unexpected extra and very welcomed. The spa was great, and the food in the restaurant was well above average, all expectations were truly exceeded. Would definitely recommend!

Friends_and_family Friends

10/10

Exceptional

21 Feb 2025

victoria

Excellent customer service. A wide range of dining options, with many gluten free alternatives. Spacious room with a great view.

Leisure Partner

8/10

Excellent

20 Feb 2025

mandy

A really nice stay , but alternative pillows could be offered as very hard . The breakfast needs to be warmer .

Business Self

6/10

Pleasant

31 Jan 2025

Stephen

Beautiful hotel

Lovely hotel, staff very friendly, I was on a business trip but could not connect to the Wi-Fi on any device, receptionist apologised but didn’t offer any solution or compensation.

Business

10/10

Exceptional

29 Jan 2025

PAUL

Everything was excellent and enjoy my time

10/10

Exceptional

22 Jan 2025

Colin

Good stay

Good room.
Great gym and pool facilities

Business

8/10

Excellent

21 Jan 2025

Martyn

This is a very nice Hotel with friendly staff , but the facilities are starting to look dated , but overall its a nice place to stay and i would stay again.

Business Self

10/10

Exceptional

09 Jan 2025

Kayla

it was amazing, all staff were amazing, food was lovely

Leisure Partner

10/10

Exceptional

07 Jan 2025

Simon

great service, thanks for the welcome

Business

10/10

Exceptional

06 Jan 2025

Sarah

Perfect night away

We started our stay with a spa day which was excellent!! At check in we was informed that we’d been upgraded free of charge which was lovely!! The room was lovely over looking the golf course! We ate at the sports bar which was nice and very reasonably priced! Breakfast was included and I have to say it’s one of the best we’ve had!! All staff very friendly, looking forward to a return visit 😊

Partner

10/10

Exceptional

20 Dec 2024

Lisa

Was a gorgeous place x the swimming pool was cold but everything was brilliant x

10/10

Exceptional

05 Dec 2024

Maureen

Thought overall very good, central heating not good to adjust, and toilet roll naff, too thin.

Leisure Family_with_children

10/10

Exceptional

30 Oct 2024

John

Came for wedding reception lovely place stayed for the night comfortably bed lovely lovely breakfast looking over the country's

Leisure Partner

8/10

Excellent

24 Oct 2024

Sophie

The only issue i had was my tv was not working very well and kept glitching but I did tell the hotel staff and they offered a free drink and did offer to move me if I wanted to

Food was lovely and breakfast there was much food to choose from and the grounds were lovely and everyone was very friendly

Leisure Self

6/10

Pleasant

24 Sep 2024

Jason

Rooms were very dated and old

Leisure Partner

4/10

Poor

02 Aug 2024

Verified traveler

Did not live up to expectations

room for three , just one towel two cups very limited access to the pool for £196 it was poor
breakfast was nice and lots of room in the resturant.

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Verified traveler

Great hotel with lovely friendly and jolly staff. Would definitely come back

Leisure Partner

4/10

Poor

14 Jul 2024

Cameron

Didn't get a lot of sleep. There were what assume were staff members moving trolleys outside the which could be heard through the windows at around 11ish. The curtains are about 2 inches in front of the windows in the room I was in so I naturally woke at about 6am and couldn't get back to sleep with how bright it was.

The hotel itself is lovely, the staff were friendly (just not happy about the noise I assume they caused), not ideal after a 5 hour drive.

Leisure Self

6/10

Pleasant

08 Jul 2024

Libuše

This was my first stay at the property whilst at a conference in a nearby town. As it is marketed as a more of a upmarket golf/ wellness hotel (I’m not a golfer so can’t comment on these facilities), I think my expectations were a tad higher. The bathroom in the bedroom I stayed in could do with a deep clean, there was a mold in the corner of shower and limescale in the toilet bowl.
Breakfast was top notch and serving staff excellent. Gym is very well equipped for a hotel and access to the pool facilities was a nice bonus.
Reception staff were lovely too.

Business Self

8/10

Excellent

02 Jul 2024

Verified traveler

Lovely stay, receptionists need customer service t

Food was amazing, bar and restaurant staff were excellent.
Receptionist needs training on customer service and welcoming guests. No tlc, just told us where are rooms were no information on where the spa was, that we had to book, breakfast times etc. We was the only guests at check in so not excuse she wasn't busy. Spa receptionist was moody, very funny with us for not booking in but we didnt know. Other than that all good 👍

Friends_and_family Friends

8/10

Excellent

30 Jun 2024

Lynne

Comfy rooms
Spa ok
Sports bar not very clean

Leisure Family

6/10

Pleasant

07 Jun 2024

D

The hotel is a little tired and the room was very average for the cost

Partner

10/10

Exceptional

27 May 2024

Joshua

Can’t Say No

Definitely a place to remember and unwind after a busy time of work, whether that be holding which we hadn’t tried or enjoying a very nice view while having a drink to enjoying a relaxing time in their swimming pool.

The food was spot on, affordable to the time we spend there.

Definitely will return in the near future for another well needed time away from work.

Partner

8/10

Excellent

28 Apr 2024

michael

no swimming

Every thing was great all but not being able to have a swim, we were informed when we inquired about if we could swim ,and that we would have to book a swim and there was no availability for a swim, which was a shame as this was the only reason we booked here in the first place, looked a lovely pool

Partner

10/10

Exceptional

24 Mar 2024

A p

Staff are very courteous and polite , really helpful amazing bar staff

Friends_and_family Friends

4/10

Poor

19 Mar 2024

Verified traveler

Check if your room is refurbished!

The single room I was given was not refurbished.
It was dated and shabby looking. The bathroom was not fit for purpose very dated.
This tired room was not worth £230. Very disappointed!!!! Would not stay in an a room not refurbished ever again, this needs to be highlighted when booking.

Friends_and_family Friends

8/10

Excellent

25 Feb 2024

Kim D

Family weekend

The hotel was nice but a little tired in places. Elizabeth on reception was absoltuely amazing, really went out of her way to make our stay enjoyable and to cater to our requests. Food in the restaurant was good but unfortunately not very hot, we all had to send it back. Staff were very apologetic and sorted it out so all ok in thw end

Friends_and_family Family

6/10

Pleasant

15 Feb 2024

tamsin

Average

I have stayed many times over the years. The early days were great as the hotel was a real treat and the chef in the restaurant provided some exceptional dishes. Last time I stayed was about three years ago and all had gone down hill, I thought I would give it one more try and unfortunately I think it will be the last. I think the hotel is looking a bit tired and just little details that are missing for a hotel of this rating and price. I feel that the quality and service has slipped and you can get a lot better elsewhere for the money.

Business

8/10

Excellent

07 Feb 2024

Shoshana

Couples break

Despite falling ill and needing to go to hospital the hotel were friendly, accommodating and welcoming. Food was nice, rooms were nice and the red was 10/10. From the reception staff- the chefs were all so accommodating of my allergies and I felt so comfortable, even though I missed 24hr due to being in hospital.
Even missing breakfast the next morning by 30 minutes , I asked and there was no problems what so ever in getting breakfast ordered and room service for my partner.. that’s amazing..

Partner

10/10

Exceptional

31 Jan 2024

Graham

Everything about our stay was excellent.

Partner

6/10

Pleasant

28 Jan 2024

Muhammed

Average. Could do with better food options

Business Self

10/10

Exceptional

27 Jan 2024

Angela

Wonderful hotel

Fantastic stay .golf delux twin room is wonderful. Food in the restaurant excellent
Would highly recommend .
Spa lovely

Partner

8/10

Excellent

25 Jan 2024

Lisa

Excellent stay.

We had a great stay, staff were really friendly, an amazing breakfast. Didnt get to use spa facilities or restaurant as we were visiting friends. The only slight critism is that the bedding and bathroom was a little bit 'tired'

Friends_and_family Family

6/10

Pleasant

21 Jan 2024

Verified traveler

Its ok

Quality of stay let down by reception staff didnt advise of how to access pool, where it was, that we could use it, or the spa treatments. Hotel is nice, on site restaurant was good.

Partner

8/10

Excellent

07 Jan 2024

Didem

Overall the experinece was good. The reception staff was amazing and very friendly always smiling and polite.

10/10

Exceptional

05 Jan 2024

Rod

First class value

Great accomadstion., great staff grest food