Name: Best Western The Rose And Crown Colchester
Address: East Street, Colchester, SP2 8JF, GB

8/10

Excellent

23 Jul 2026

Ravi

This was rather an interested stay as the place itself is a bit historical, so if your are not into this type of places, not bother to go. I found it to be very interesting. The rooms was decent and the breakfast was great. Staff was very helpful every step of the way. The in-house Portuguese restaurant is a MUST. Their wings was so good. Make sure to try them..:P

10/10

Exceptional

22 Jul 2026

GUIL PATRICK

clean rooms

Family_with_children

8/10

Excellent

14 Jul 2026

Colin

Lovely old property on the edge of town. Front Desk staff on arrival were OK but not hugely communicative (morning team were much better). Same with the bar staff although the prices were pretty good. The room was old but clean and tidy. And HOT, although we were in a UK heatwave at the time. They do provide a fan which helped a bit. Overall a decent place to stay and would stay again if passing by that way again.

Partner

10/10

Exceptional

29 Jun 2026

Sarah

Lovely hotel with good service and breakfast. Air conditioning would have been great in the heat wave! But it’s an old building

Friends

10/10

Exceptional

15 Jun 2026

Christopher

Very happy , staff helpful, breakfast was suberb

Self

8/10

Excellent

13 Jun 2026

Colin

Good value

Self

10/10

Exceptional

13 Jun 2026

steve

The whole place was very well staffed as was my friends wedding
They looked after us from the beggining to end of the trip. Room and bed were very comfortable and very clean , highly recommend for a wedding venue

Partner

10/10

Exceptional

12 Jun 2026

Mr Ashley

Brilliant old building with a lot of character.

Business

2/10

Poor

09 Jun 2026

Paul Stones

The room was very small as was the bed.
We booked for two nights but checked out after just the one night, due to the noisy racket from the room next door which went on until gone 03.00. Youngsters in their late teens or early 20's with no respect at all for others.
We were unable to get a room change, and the hotel wasn't likely going to turf them out on their ears.
So we took a refund and booked into a Holiday Inn a couple of miles away, which was absolutely excellent.

Friends

8/10

Excellent

22 May 2026

JOHN

A very old property but well maintained a little too far ouut of town but parking was perfect and breakfast perfect as out of season mid week hotel not full so no early bar etc.

Partner

6/10

Pleasant

14 May 2026

Susan

It’s pretty run down looking, bed and pillows not very comfortable. The breakfast staff were not attentive in the slightest, one morning we came down at 9:15, no one around no cups, glasses or utensils to be seen. Had to ask front desk staff for help. service was not up to hotel standard. The ladies on the front desk were friendly with a smile. Location is pretty good. Shower leaked water all over bathroom floor which had to be mopped up with the towels each morning. I probably would not recommend to my friends unless they were just looking for a bed and shower for the night.

Family

6/10

Pleasant

04 May 2026

Ian

Really interesting building if you're into history but they need to re-open the restaurant for lunch and evening meals and the bar needs extended hours for residents.
The breakfast was well cooked and of a decent size.
The room was adequately clean and of a good size.
It's easy to find and good amount of parking.

Self

10/10

Exceptional

02 May 2026

Erica

Housekeeping are amazing. the room was very wonderful and clean and staff very helpful. had some issues with wifi the first two nights but staff did their best to resolve this and then everything was fine. quiet area but very good location. enjoyed the tea and coffee provided. Thank you very much! would love to return one day if i was in the area. also very interested history!

Partner

8/10

Excellent

28 Apr 2026

Nancy

Old but historical.

Partner

10/10

Exceptional

24 Apr 2026

Tony

Lovely stay

10/10

Exceptional

23 Apr 2026

Geoffrey

All good
Good food optiond

Self

10/10

Exceptional

22 Apr 2026

Susan

Our room was clean and comfortable with all we needed. Staff were friendly and helpful. Breakfast had variety of options. Well located, 15 min walk up to castle area.

Partner

10/10

Exceptional

20 Apr 2026

Caroline

Lovely hotel but no evening food was served / available so we had to go out after a long journey. Could not fault the staff and our room, nor our breakfast the next morning.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

dennis

Convenient for nature persuits st Fingrinhoe and Aberton resevoir

Partner

4/10

Poor

29 Mar 2026

Andrew

Arrived and went to pay for stay but won’t accept cash?? . Not advertised or expected only took cash luckily wife had card. Spoilt whole stay was going to eat and drink in bar , one of reasons for booking this hotel. We found elsewhere but might as well of stayed elsewhere

Partner

6/10

Pleasant

17 Mar 2026

Sukhmeet

It was decent

Self

10/10

Exceptional

13 Mar 2026

Tony

Sooooooo much better this time around will definately stay again !!!

Self

6/10

Pleasant

11 Mar 2026

Scott

Not the cleanest but maybe due to being a really old building, staff friendly, disappointed to find out they don’t do food, only breakfast.
Noisy from pipes making the cupboard creak early morning.

Business

10/10

Exceptional

08 Mar 2026

Diane

Lovely old property, does show some signs of wear and tear which is understandable. Good car parking facilities. There was no food available when we stayed,(except breakfast which was good) but there are many good restaurants in the area. A pleasant stay.

Partner

10/10

Exceptional

02 Mar 2026

Joanne

Clean room , short walk into town . Lovely historic building, staff friendly and helpful

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Jean

We arrived early but we able to check in immediately which was great. Although we didnt ask for one, we were given an \"accessible room\" which was fine except had I had access constraints, I would not have been able to use the shower (too high) and the tap in the washbasin was virtually impossible to turn on. The hotel itself and the staff were all good.

8/10

Excellent

31 Jan 2026

ian

Everything was good , check in check out Breakfast was nice , i didnt use the bar area.

8/10

Excellent

24 Jan 2026

John

Everything

Leisure Self

10/10

Exceptional

18 Jan 2026

John

Lovely and pretty well-kept property. The staff were fantastic and the ambience was delightful. I was surprised at how modern the room was, but it was in one of the more modern wings.

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Helen

Our room was noisy but the night staff were excellent at finding a replacement immediately, despite the late hour and a busy hotel.

Partner

10/10

Exceptional

25 Dec 2025

James

Lovely room, comfortable and spotlessly clean. Nice place to stay on Christmas Eve.

Friends_and_family Friends

4/10

Poor

06 Dec 2025

Keith

Even though they call themselves a hotel it is not. They serve breakfast in the morning then it basically closes until 5pm when the bar opens. You cannot even get a coffee or tea within these times. It has a very corporate feel, which is a shame because the original part of the building has so much charm

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Tony

If you are over 5ft be prepared to get concussion ! I was in a room up stairs and had to walk around with my head down low beams a hazard (plenty of warning signs) but you easily forgotten at your peril
Should be renamed the rose and smashed crown ;)
Apart from that lovely place

Business Self

10/10

Exceptional

25 Nov 2025

Hazel

We had a very friendly welcome and after that the staff were always smiling and helpful. The room was lovely, looking out onto the courtyard, and clean. The radiator in the bathroom wasn't working (we were offered a different room but declined as we'd already unpacked) and handrails in the bath would have been helpful but we managed. They are clearly gearing up for Christmas and the tree in reception was beautifully decorated. The hotel itself is 14th-century, quirky and full of character and history, just as we like it, so we had a very happy stay and plan to return one day.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Christopher

Great value and comfortable stay at the Rose and Crown Hotel for our weekend break in Colchester. Clean room, friendly staff, lovely historic building.

Partner

10/10

Exceptional

07 Nov 2025

iona

Has a lovely stay room was comfy clean and plenty of lovely condiments

Leisure Family

8/10

Excellent

17 Oct 2025

Judy

Friendly staff, clean, good location for transportation.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Susan

Room and bed fine, in the more modern wing. Breakfast very good, a shame hotel does not have lunch/evening restaurant. Reception desk is quite high and receptionist hidden, which gave a rather awkward welcome.

Partner

6/10

Pleasant

13 Oct 2025

Keir

The Rose & Crown is a historic hotel that has charm and historical value. Unfortunately, it does not appear to be being patronised as much as it should.
The rooms are warm, clean and comfortable. The staff are friendly which are the most important points for me.
The hotel is tired and could benefit from some modernisation. Facilities are also thin on the ground with the absence of a restaurant in the evening.
On my last visit, i found that the bar had no draught ales and not even bar snacks.
Sadly, i will probably try somewhere else that serves evening food for my next visit to Colchester.

Business

10/10

Exceptional

12 Oct 2025

Swetlana

I loved the rustic look and feel of the hotel. The room was spacious and clean. The bathroom was modern with a rain shower. It is just a short wark to the town centre, which is a bonus.
If I am back to Colchester I would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Nicholas

Lovely hotel

Love this hotel and stay here whenever visiting Colchester for weekends away.
Very quaint with lots of charm and character.
We always stay in older part of hotel and find the rooms much nicer there.
Would highly recommend staying here

Partner

6/10

Pleasant

30 Sep 2025

Mary

Bit disappointed

The room was very clean.

The reception staff were brilliant also bar staff.

Breakfast was a bit disappointing . Toast machine wasn’t working properly, going round 5 times and still not right.
The waiter went to the kitchen with a slice of bread and returned with it toasted. When the full English arrived the sausage was nearly white. He took them away. We finished our breakfast. It was after breakfast after about 10 minutes he returned with them cooked but too late.
On the whole really think the breakfast was not worth £15.95 each.

Friends_and_family Friends

10/10

Exceptional

30 Sep 2025

Lori

What a unique hotel! So much history. We throughly enjoyed our stay.

Leisure Family

10/10

Exceptional

26 Sep 2025

Robert

Stayed as part of my daughter’s 21st. Ideal for Castle Park and centre. Did not disappoint

Leisure Family

8/10

Excellent

15 Sep 2025

JAVIER

Good old building reaconditiined. Good service on breakfast, not so good on front desk, just ok. Área near the downtown, at walking distance

Leisure Family

10/10

Exceptional

14 Sep 2025

susan

Ok

Leisure Partner

10/10

Exceptional

08 Sep 2025

Glen

Worth the stay

A recently renovated room and bathroom that was spacious, clean and comfortable. Walking distance to shopping and food precinct with a variety of shops, cafes and bars.

Partner

10/10

Exceptional

04 Sep 2025

Alison

Convenient location. Nice size room and bath, parking on site

A little noisy but not bad for a city location
Staff great

Leisure Family

4/10

Poor

22 Aug 2025

Debbie

Not good

Upon arrival all seemed ok. Was given the key and told was in the annex . Was a little disappointed but thought benefit of the doubt. Alas ( If you are giving someone an Annexe would be nice to be informed upon booking) . It was very tired looking and had an awful musty smell. We opened the windows for a while but had to close as was going to a concert that night. After a good evening we returned. Unfortunately the smell had not dissipated at all. Opened the window again which stayed open all night. But didn’t make a difference.
The bed was awful it was lumpy and every time you moved made a very loud creaking noise. We didn’t have a good nights sleep at all. Because of this it spoilt the second part of our evening.
Couldn’t under why the bar was shut at 10.30 as we were told it would still be open,
All in all not a good experience and will not visit this hotel again or recommend to anyone.

Partner

6/10

Pleasant

22 Aug 2025

Joanne

Good value.

Lovely hotel, very friendly and helpful reception staff.Good location, free parking, attractive building. However, in my opinion the bed and pillows were very hard and uncomfortable. I did not sleep at all well.

Partner

10/10

Exceptional

22 Aug 2025

Richard

Nice hotel, comfortable beds. Bar staff were not very organised

Leisure Partner

8/10

Excellent

19 Aug 2025

Anthony

Lovely building steeped in history

We used this hotel as we were seeing Tom Jones at Colchester castle. So location was fab, beautiful old building and the manager had a wealth of knowledge about the property.

Downside. Both our room and our friends room smelt of damp when we arrived and therefore we had to keep the windows open. Our room had a lot of damp and the drain on the shower was very mouldy. And sadly the bar closes at 10.30pm which is a shame as the concert finishes at 10.15 so by the time we walked back we couldn’t have a night cap.. so ended up going to a bar further up the road, shame as it would have been nice to sit in the bar..

Friends_and_family Friends

8/10

Excellent

16 Aug 2025

Sean

It was a nice and convenient place to stay for the night. Some of the other guests were decidedly noisy in the early hours but that is sometimes the case.

Leisure Family

2/10

Poor

15 Aug 2025

Steven

No nonslip mat in the bath for a shower.
Slipped in the shower and hurt myself. Not great

Leisure Self

8/10

Excellent

09 Aug 2025

Cheryl

This historic property is interesting - but don’t have a lot of luggage like we did! However, if you love character and unique accommodations, this is for you.

Partner

6/10

Pleasant

04 Aug 2025

Verified traveler

Not great, but not unbearable.

I have been in better places for less. The breakfast was ok, over priced for what it was. The room itself was ok but definitely needs a makeover, very outdated. Cracks in walls, paint peeling off. Bathroom was not fully cleaned. Biggest issue was just how hot the room was. Incredibly stuffy, fan was provided but needs ac or something better. Even with windows left open all night. Bathroom floor felt.like it was heated? But no way to turn off. Again very very warm. Also ceiling light over the dresser/mirror was out making it hard to get ready for wedding.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Clarisse

Located behind \"Kind of Spice\" so type that in when looking for this place. No lift in the annex building, which is where our room was (2nd flr). Otherwise, kind staff and clean rooms. Complimentary bottles of water at the FD, just ask. Breakfast selection was fantastic; you can pay the night before and save 4bucks compared to the day of. No dinner service, but the bar is open in the evening from 5:30- 10:15pm. \"King of Spice\" (curry) is right around the corner, so we had dinner there instead. NO a/c. -JB from Cali

Leisure Family

6/10

Pleasant

13 Jul 2025

Sushina

Our welcome was fantastic, the grntleman at reception was very warm, welcoming and helpful with knowledge of the local area.
We stayed in room 132 & although it was hot weather wise the room especially the bathroom was hotter than the sun, which made our stay very uncomfortable & not enjoyable to be in the room.

Partner

10/10

Exceptional

06 Jul 2025

Michael

The staff in the hotel were brilliant.

Partner

10/10

Exceptional

05 Jul 2025

Mark

Had an issue working the shower getting the temperature to what i required, not used before.
Great service at breakfast.

Leisure Self

6/10

Pleasant

03 Jul 2025

Mike

Quaint and Rustic

The hotel is located on a busy high street and is of the Tudor styling. It was a decent sized car park and my room was in the adjoining annex building. Check in was quick and the room was only a few seconds away from where my car was parked. The room itself was quite compact but functional and they had a good, working fan which was necessary for the 90 degree weather we had for that day. There were lots of dining options within a 15 minute walk allowing me to keep the car in its prime spot. The shower was nice and powerful and the bed very comfy which led to a good night's sleep. Breakfast was prompt and cooked well although it lacked taste. All in all it was a pleasant stay but there wasn't the value for money I look for.

Business

10/10

Exceptional

15 Jun 2025

M

Friendly customer service, ideal location, will stay again

Partner

10/10

Exceptional

04 Jun 2025

Gerard

It was an historic property... The bar was amazing by itself.

Leisure Partner

8/10

Excellent

01 Jun 2025

MARK

Comfortable

Comfortable room and clean. Could do with a freshen up. Looks tired. But ok

Self

8/10

Excellent

27 May 2025

Erika

We loved the ancient building, the good breakfast, the room was large and clean (in the annex).
We didn't like the entrances to the car park (ok, it's an old coach-house so parking had to be created at some point, but one was blocked a fair bit by a party minibus), the noise from the wedding parties, the lack of bar/restaurant food

Leisure Partner

10/10

Exceptional

23 May 2025

Barry

Excellent modernization of a centuries-old building

Leisure Partner

10/10

Exceptional

21 May 2025

Helena

Europe 2025

Cute hotel, walkable.

Friends_and_family Family

10/10

Exceptional

18 May 2025

Barry

Quaint, charming

Leisure Partner

4/10

Poor

18 May 2025

Lisa

1 night break we wont be returning

A quick stay to pick up some bridesmaids dresses. The hotel and location looked perfect on pictures but in reality not the best. We stayed in room 127 there was some dirty underwear under our bed, upon complaining to reception we were laughed at and nothing done!! Absolutely bonkers service!

Friends_and_family Family

10/10

Exceptional

14 May 2025

Paul

The hotel was easy to find with a good size free car park, especially for me with a long wheelbase van. I had asked for a ground floor room and they certainly didn’t disappoint. My room at access from inside the hotel, but also a door directly out onto the car park. The room was large and comfortable with a full wet room bathroom. I had a lovely warm welcome in reception and the staff I met for my short one day were all first class. I will definitely stay here again the next time I am in this area.

Business Self

6/10

Pleasant

02 May 2025

Verified traveler

Nigbt away

Hotel was really nice and room was lovely with a very modern bathroom, not far from the main center (10-12 min walk). Only downside was our room was next to train track and a funeral place. Trains were constant through the night but got used to them. Overall good hotel but i would ask for a room on the left side of hotel

Partner

10/10

Exceptional

22 Apr 2025

James

Comfortable

Lovely building, but with all the required modern appliances in the rooms. We had a really comfortable one nights stay

Friends_and_family Family

10/10

Exceptional

11 Apr 2025

Dizzey

Beautiful hotel with so much history and the staff are very welcoming, they were always happy to help. There cooked breakfast was great and cooked to your preference. Our room was noisy however we have addressed this with the hotel who welcomed our feedback

Leisure Partner

6/10

Pleasant

04 Apr 2025

sean

Needs a bit of a upgrade

Business_and_leisure

10/10

Exceptional

24 Mar 2025

Margaret

Easy check in. Room very clean.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Mark

Stayed there before and will stay there again

4/10

Poor

02 Mar 2025

Clare

Noisy location, looked tired, awful staff

This is a quirky stat in a 14th-15th century hotel, it could have been wonderful it wasn't. On arrival they demanded £25 per room (5 rooms booked) in case of damages despite the fact we had pre paid. The hotel is DIRECTLY on a busy road junction and on one side faces into the business side of an undertakers. One room was so noisy my mother got no sleep as lorries and cars rattled past all night. We had to move from Room 200 as we could clearly hear people talking in their cars as they waited at the junction! It is incredibly noisy. The room they moved us to was better but tired with peeling paper and big holes in the wall. Another room had damp in the corner. It's very tired.
Sian in reception and the bar man were lovely. The woman at reception on the Friday morning was awful and rude.
They only serve breakfast until 9.30 and no lunch or dinner but you can order take aways to the bar area and they will provide plates. I'd avoid this hotel if you hope to get any sleep. My second room had a radiator which let out loud bangs intermittently all night long too. We woke up in rooms 206 and 207 feeling like we had slept little more than an hour. Just awful when our comments were then rudely dismissed it ignored.

Friends_and_family Family

8/10

Excellent

13 Feb 2025

Robert

Comfortable

Leisure Partner

10/10

Exceptional

28 Jan 2025

martin

The Rose and Crown was a lovely timber framed building but with modern facilities. The room was large, warm and comfortable with a couple of easy chairs which were an added bonus. The shower was good and easy to use. The breakfast was well presented and good and the staff were all pleasant and created a relaxed atmosphere

10/10

Exceptional

21 Jan 2025

Verified traveler

Great value in central Colchester

Accommodated early check in (had to ring the morning of stay to check), clean comfortable rooms (pillows nice and firm) - overall great value

Business

10/10

Exceptional

19 Jan 2025

David

Great stay , good breakfast and good accommodation and facilities and would recommend ,thank you

Leisure Self

10/10

Exceptional

17 Jan 2025

David

Few days in Colchester

Partner

6/10

Pleasant

16 Jan 2025

Madalene

Lovely old building, full of character. Good choice of breakfast.
Room decor was rather tired.
But good value for the cost.

8/10

Excellent

12 Jan 2025

Jan

The hotel building has retained its historical charm. Our room was cosy, warm and comfortable. We kept an eye open but didn’t see the ghost.

10/10

Exceptional

08 Jan 2025

Malcolm

Great Value for Money

The QOS from when I checked in until I left was excellent . Take a bow Sian, Rowena and Daniel also the two European ladies

Self

10/10

Exceptional

06 Jan 2025

Julija

The room was large. We enjoyed our stay! Thank you to the hotel staff for helping us out!

Friends_and_family Family

10/10

Exceptional

04 Jan 2025

malc1110

Great value for money

Leisure

10/10

Exceptional

30 Dec 2024

Lisa

Amazing hotel, old rustic so much history

Leisure Friends

6/10

Pleasant

30 Dec 2024

Faye

Okay

Cheap and you pay for what you get, clean but very old matress barely thick enough and skirting board replaced and not finished, bathroom tatty and in need of refurbishment

10/10

Exceptional

15 Dec 2024

Gary

stayed the loads of times very nice hotel and full of history

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

colin

One night stay

One night stay while we attended a charity ball near by.
Good accommodation, easy check-in.

Partner

8/10

Excellent

06 Dec 2024

Charles

Only stayed one night visiting family, a clean and comfortable hotel.

4/10

Poor

12 Nov 2024

Martin

Definitely wouldn't recommend

Initially was given a room in the original part of the hotel which was a very nice old tudor style building and room. Unfortunately I got in and found I had no running water. There was no maintenence person on site so had to move rooms to the annex. This room turned out to be a twin instead of the double I'd booked, so I had to move rooms again. This final room was part of the newer section too, but had paint peeling off the walls in both the bathroom and bedroom, had poor quality windows so the road noise was loud and the bathroom heating wouldn't turn off so it was like a sauna. Overall not a good hotel, but reception did help without fuss.

Business

10/10

Exceptional

10 Nov 2024

Graham

After booking a room with a shower over bath in error (my fault, partner visually impaired at the minute) staff were very helpfull in relocating us in a room with a walk in shower. Very pleased with the new room and breakfast next morning was excellent.

Leisure Partner

10/10

Exceptional

04 Nov 2024

loraine

Excellent breakfast

Partner

8/10

Excellent

28 Oct 2024

Simon

Old

8/10

Excellent

12 Oct 2024

Wayne

The breakfast was very nice

Leisure Partner

8/10

Excellent

11 Oct 2024

Isabelle

Hotel is in a lovely old building and seems clean and comfortable. Staff helpful. I have no complaints about hotel itself. But the shower was hard to adjust and I nearly got scalded. Also hard to get into if you are older (as I am.) It's in a tub with high sides and no decent grab handles. (Also one tiny piece of soap to be shared between wash basin and shower! Is there soap rationing?)

Leisure Family

8/10

Excellent

08 Oct 2024

John

Good bed and breakfast. No other meals offered, but this is reflected in the reasonable price

Leisure Self

8/10

Excellent

03 Oct 2024

Mark

Great place!

Such an amazing beautiful 700 year old hotel!
I can not complain,the only one thing is they don’t serve evening meals etc.
The staff are lovley,especially the barman Mario,very polite guy.
I would definately stay here again,very clean and around 30 carpark spaces with lighting and cctv.

Business