Hotel Riu Palace Tikida Agadir

Hotel Riu Palace Tikida Agadir - All Inclusive

Morocco , Agadir
AGADIR, Chemin Des Dunes, 901
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100 reviews shown

6/10

Pleasant

10 Apr 2026

Fernan

Food was good and facilities and space were really nice.

Service is grease only if give most staff tips. On top of cost for the accommodation even if you pay full inclusive, it helps giving tips if you want a good service.

We had to change rooms as there were cockroaches everyday since we got in. Second room was better but if you call reception, they would normally ignore requests or forget.

Overall was ok but it’s not the usual 5 star hotel we have been before. It’s more a 4 star hotel.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Sten

Exelent

Friends_and_family Friends

6/10

Pleasant

29 Dec 2025

Mary

Yes But not worth what i paid realy

Leisure Friends

10/10

Exceptional

26 Dec 2025

manzoor

Best of the best

Leisure Family

6/10

Pleasant

22 Dec 2025

Nevid

Room was very good size , staff is rude, for days we requested for an iron and they kept saying we are sending it and never , not enough water bottles in room , the Spa staff was not bothered at all , masssage was waste of money and extremely unprofessional

8/10

Excellent

08 Dec 2025

Mohammed

The actual hotel is beautiful and very clean

10/10

Exceptional

30 Nov 2025

David Mark

We got a complimentary upgrade - it was a fantastic room! Everything was very clean and the food was great! Thank you for a wonderful stay!

Leisure Partner

6/10

Pleasant

28 Nov 2025

Zulf

Room was great until the lights goes off then out comes to cockroaches. We had two instances of these critters during our stay. It totally was a bummer.

Other than creepy crawly things, the buffet and the resort was excellent. The ala carte restaurants were ok.

Service was good.

Partner

10/10

Exceptional

19 Nov 2025

Malcolm

Room was spotless and the staffs are very helpful and pleasant

Leisure Partner

10/10

Exceptional

27 Oct 2025

Jamal Eddine

Attentive and helpful staff. Very pleasant setting.

Leisure Family

4/10

Poor

18 Oct 2025

deonauth

Amazing property but lack of food and drink quality and too quiet, would recommend more music at poolside and La carte restaurant to upgrade esp the Moroccan should be more traditional decor and ambience food quality not the bes, and drinks are water down esp cocktails, the best things we enjoy was the poolside scenery and the jungle bar atmosphere, the entertainment nighttime can improve and have more Arabian culture music.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Guillermo

Un hotel como mi casa ideal

Todo fantástico! Aunque deben mejorar el uso de reposeras y colchones

Partner

6/10

Pleasant

14 Sep 2025

Ahmed

The beach was very beautiful the location is about 22km from Agadir city the food was ok the service was average but very limited choices at the bar cheap liquors nasty wine and only one choice of beer. The entertainment was very limited the shows were very boring. I recommend this place for no more than three night because is can of boring.

2/10

Poor

13 Aug 2025

Verified traveler

NOT 5*

Got a refund on my reservation and moved hotel within hours of arriving. DEFINITELY should not be considered 5*

Self

10/10

Exceptional

01 Aug 2025

CHRISTIAN

Amazing resort!

Was a great place, great amenities, amazing staff, took care of us, very clean et beautiful resort and the location is perfect, had so many activities for kids !

⚠️But the WiFi was terrible. Probably the worst I seen in such nice place..

Partner

2/10

Poor

24 Jul 2025

Issam

On était obligé d appeler la réception pour demander le changement des couvre draps des couve lits et de nettoyer la chambre .
Les services ne sont pas dignes d un hôtel aussi cher que le vôtre.
Ca serait ma dernière fois ou je mettrais les pieds dans cet hôtel… ma famille et moi on était très déçu.

10/10

Exceptional

24 Jul 2025

Nabila

The worst part of this trip was the third party that I booked with! Which is Expedia! They said my 16 year old daughter was a child while the hotel charged me for an adult!!! Last time I book with Expedia!

Leisure Family

2/10

Poor

17 Jul 2025

Sami

Cockroaches and gastroenteris

On our first night at the Riu Tikida Palace Taghazout hotel, we found two cockroaches in our room. We contacted the front desk, and they sent someone to spray the room with insecticide. The next day, we complained again, and they moved us to a different room.

Shortly after, I began feeling unwell—fever, fatigue, and diarrhea. My wife initially thought it might be heat stroke, but she developed the same symptoms the following day. We had to drive to a pharmacy to buy medication, as none was available at the hotel.
We informed the reception that we believed our illness was caused by the food. They responded by saying that out of 1,200 guests, we were the only ones sick, so it was unlikely that the food was the cause. However, we have no allergies or food intolerances, and since we only ate the hotel’s all-inclusive meals, it seems unlikely that something else caused our illness.
At the end of our trip, we consulted a gastroenterologist.

After a medical check-up, we were diagnosed with gastroenteritis and prescribed antibiotics and probiotics.

For a 2800$ trip, it’s defenitely not worth it. We asked for a compensation and they gave us a 50$ off on the next reservation. What a joke !

Partner

2/10

Poor

16 Jul 2025

Sarah

Housekeeping used my hairbrush and perfume. I spoke to staff at the reception who said management will be in touch and I’ve just been ignored. I visited this hotel back in 2023 but unfortunately the standards have dropped.

Leisure Partner

2/10

Poor

13 Jul 2025

Verified traveler

Food poisoning!!

Spending your holiday in bed with projectile vomiting is no one’s idea of a good holiday! The food was just all around awful.
Nothing about this hotel is 5*. Drinks are watered down rubbish, food poor standard, service pretty much non existent. I just can’t believe this can be classed as. 5* hotel
The only good thing about this hotel is what you see on TikTok- a nice pool setting!
Obviously the key thing that ruined our trip was the food poisoning- I can see previous reviews mentioning this but obviously we all hope it never happens to us but it’s clearly an issue with this hotel

Partner

10/10

Exceptional

12 Jul 2025

Noureddine

The hotel was great. The whole atmosphere was amazing. Great service from all staff especially Sharifa at the front desk and Ousama at the buffet restaurant.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2025

Kristina

I have stayed at the RIU hotels and resorts in 4 countries and it was a first for me to be disappointed.

Although there were some lovely customer service the service overall was very hit and miss. Some staff acknowledged me making sure I was seated and drinks were offered at meals but majority didn't.

As a regular solo traveller that pays more to be in luxury hotels such as this, it was disappointing that I wasnt treated the same as the other guests that were couples and families.

Beautiful location, lots of things to do for everyone

Self

10/10

Exceptional

26 Apr 2025

Christopher

Truly amazing hotel, great for a family, wonderful facilities and great food.

Leisure Family

10/10

Exceptional

25 Apr 2025

Thaddeus

As a world traveler this has to be one of the most luxurious all inclusive resorts I’ve was blessed to visit of anywhere around the world. 5stars ..

Leisure Self

10/10

Exceptional

22 Apr 2025

irfan

Must visit

Excellent …..

Partner

10/10

Exceptional

10 Apr 2025

Sarah

Fantastic stay!

We have just spent a week at the RIU Taghazout, beautiful hotel with immaculately kept grounds. The staff were fantastic, so friendly and welcoming and can’t do enough for you! Particularly Rami in the restaurant - Thankyou for the fantastic service all week! The food was delicious - did get a little same-y but that’s to be expected with an all inclusive, there were however plenty of options enough to please any palette! An abundance of pools to choose from and all public areas are kept spotless!

Partner

10/10

Exceptional

30 Mar 2025

Andrew

Great. Please enforce not reserving sun loungers.

90% of the loungers were taken and nobody was in them. People get up at 7am to 'reserve' sun loungers by just putting towels on them, then they just come and go as they please. I seen one couple reserve a premium lounge bed at 7am then not return until noon. I seen another women reserve a premium lounger, she came back after two hours to put some suncream on then left again. Another two hours later she was sunbathing on the beach while she had a premium lounger 'reserved' because she had a cardigan on the bed. I wish the hotel would monitor this and just move the towels and put personal items in lost property. Me and my partner just starting moving towels and sitting wherever, we got away with it a couple times and had one altercation with another couple who reserved it 4 hours earlier then spent the morning at the markets expecting there lounger to be waiting for them. Otherwise nice stay

Partner

10/10

Exceptional

12 Mar 2025

KadyaLavie

Property was amazing and the staff was very friendly

Leisure

10/10

Exceptional

09 Mar 2025

Naresh

Beautiful property! Very well maintained and the staff work very hard to keep it that way. The staff are very friendly and accommodating. Huge selection of good food at the buffet. Excellent spa facilities. Lots of beautiful seating areas around the resort. Would definitely return to this hotel.

Leisure Family_with_children

10/10

Exceptional

10 Feb 2025

Stephen

Excellent Hotel

The staff were so attentive, when they say they will follow up on queries, they seek you out and resolve. Excellent service

Friends_and_family Family

2/10

Poor

24 Jan 2025

Sandy

Not helpful

It happy with stay, due to red warning for Uk I had to extend my stay which took over 2 hours, also got over charged as I had no option. Great hotel I wish they could do better on service

Partner

8/10

Excellent

06 Jan 2025

Vishal

Good

10/10

Exceptional

22 Dec 2024

Fawad

An excellent family holiday destination

An excellent stay which was thoroughly enjoyed by the whole family- 2 teens and 2 adults. Loubna at reception was very helpful as was everyone else working at the hotel. The food was amazing and a good variety every day. Entertainment was very good. The heated main pool was enjoyed by all although the infinity pool wasn’t heated! Access to beach was very good as security just checked your wristband and just the other side of a wide footpath. We will definitely return in the near future. Only thing was we had to wait 2 days for an iron after over a dozen !!

Friends_and_family Family

2/10

Poor

19 Dec 2024

Anetha

The property was not up to the standards of a 5-star property. The room had ants, moths and fruit flies. Our clothes and toiletries had ants infested in it. We told the staff about this and they said they won’t do anything about our clothes and that they would send housekeeping. Housekeeping took hours to come and even after they came there was still ants, moths and fruit flies. On top of this, we tried to book dinner reservations on the property from the minute we got there it was booked and we had no options other than buffet.
Extremely disappointed - especially for the price we are paying it is not worth it. Better to go with the other nearby resorts.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Craig

Great Moroccan all-inclusive

Really pleasant stay, nice all-inclusive hotel, rooms great, food nice, with a good variety of options...

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Ryan

Lovely for me and my partner, partner is vegan so can be hard but managed well and everything labelled

Leisure Partner

10/10

Exceptional

28 Oct 2024

Jennifer

Beautiful property with hard working and helpful staff. Great pool area, made up of multiple pools, only one of which was heated but it was enough. All inclusive was good considering the size of the property and large number of people to cater for. Drinks were limited to those in the all inclusive menu and cocktail quality not always very premium but allowed the staff to cater for the large demand without slowing the service. Property on a sandy beach, great waves/swimming and some local agents selling reasonably priced surfing/watersports and camel rides etc.

Leisure Family

2/10

Poor

27 Oct 2024

Rana

Rooms not ready at 3 pm. No towels and we had to wait 30 min. Smelly room. Noisy room and was located under restaurant- moving table and chairs started at 7:30 am. Worst experience in my entire life.

6/10

Pleasant

05 Oct 2024

Amber

Was OK except the full on drunken blood fight in the pool with the children and the families due to over service of alcohol. Staff could not control it and it put a damper on my day. Fridge, broken, and shower drainage problems in the shower. Also, avoid drinking the drinks with ice, and be careful of the food, ended up with full blown food poisoning for the entire time at the resort. Beautiful place, but sucks to pay 3k to not enjoy the amenities. Likely will not be back.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Amber

Nice comfortable stay, however, sewage problems with our room, that should have been checked and serviced before we checked in. Otherwise, everything was great!

Leisure Partner

4/10

Poor

28 Sep 2024

Verified traveler

Nice weather in morocco but not 5 star

We had a nice week but honestly this is not a 5 star hotel sorry. We went all inclusive, drinks served in small plastic cups qnd extremely watered down. An absurd amount of below average food and reps that bother you multiple times a day to play games, then make you feel stupid if you dont want to.

Partner

8/10

Excellent

14 Jul 2024

Hanane

Terrible food and cockroaches Everywhere!

Leisure Family_with_children

4/10

Poor

14 Jul 2024

Marwan

Poop on the beach and in the pool. Food is unsanitary. Was washing dishes before using them because they had food stuck to it. 2.5 star at best.

Leisure Family

6/10

Pleasant

24 Jun 2024

Miss L

Views lovely and food was better thsn average, However kept finding cockroaches in the hallways. Roomserve kept leaving the doors open. Not 5 *!

Partner

2/10

Poor

21 Jun 2024

Rupert

loved the place till got food poisoning and was in my room on toliet till i got home

Leisure Partner

10/10

Exceptional

16 Jun 2024

Onne

Really nice

Business_and_leisure Family_with_children

10/10

Exceptional

14 Jun 2024

Ronak

We had a memorable stay at the resort recently. The rooms, staff, and facilities were to standard and well maintained. The staff were helpful to our child's dietary requirements and timings. I want to callout a few people, Soufiyane (F&B Manager), Mariam, Zainab (main restaurant), Ahmed (Chef) for making sure our son was well fed.

We were very pleased with the common areas (pools, bars & common areas) the range of activities for adults and kids.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2024

Giuseppe

Staff is exceptional. Almost everyone is polite, professional and they always welcome you with a simile. Structure is large and well organized overall but a few things could be improved. Great choice of food but the quality is not great. It does feel a bit like \"dishes for the masses\" and it can be tasteless or not properly cooked.

Leisure Family

8/10

Excellent

02 Jun 2024

David

Sun bed wars

They should stop guests reserving sun beds before they go to bed and clear all towels at least once a week at say 06:45 hrs, this would stop the silliness of sun bed wars.

Partner

2/10

Poor

07 May 2024

Verified traveler

Aesthetic but that is literally it

Food was awful, my friend got food poisoning. Service was poor, lots of attitude over anything we asked, no help at all and took 2 hours to give us a room even though we arrived after check in.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2024

seynabou

Great property, and food. had a great time and will come back!

Leisure Friends

10/10

Exceptional

20 Apr 2024

Mangesh Max

Paradise!

Stay was amazing at this beautiful property.
Staff is the key highlight, amazing people who take good care of the guests.

Friends_and_family Family

10/10

Exceptional

10 Apr 2024

Vish

Just got back from a 7day stay at Riu palace lovely place. Only bad thing to say about it is not a lot of options of food for vegetarians as my wife struggled.

Leisure Family

10/10

Exceptional

02 Apr 2024

Beth

Great style and really friendly staff

Leisure Family_with_children

10/10

Exceptional

24 Mar 2024

Diane

I had so much fun at the hotel. It was just amazing. First time in Morocco and the hotel was just great. The food was exceptional. A lot of options very healthy very clean. The pool was amazing the staff just great thank you.

Leisure

4/10

Poor

18 Mar 2024

Sylvita

The aesthetics were great. The lobby and 24hr hour bar was nice. It was wasn’t much to do at the resort honestly. I’ve been to other Rui locations and they always have a lot to do. Also no one is warns you of the cats. It’s sooooo many cats just roaming around. Especially at the restaurants they come in so if you aren’t a fan of cats i wouldn’t suggest you staying here. The spa was great! Must try Hamman massage.

There wasn’t much food options. I went out to other restaurants outside of the resort to eat. The restaurants would not open until 7:30pm-10:30pm, there was only one restaurant available for breakfast between 7:30am-10:30am then for lunch 12:30-3:30pm.

There was one girl at the front desk she was VERY helpful. She gave me someone who was able to take me on excursions.

Leisure Self

6/10

Pleasant

15 Mar 2024

Randeep

The property is very aesthetically pleasing and beautiful to take pictures however the facilities and catering are much more 3*/4* level. I did 4 nights and that was more than enough, the food options are limited and repetitive. Our room was a good size however had to complain about ants and dirty bed sheets. No iron or steamer is provided. The swimming pools are clean however only one is heated. It was OK for a short break but I wouldn’t be visiting again.

Leisure Friends

10/10

Exceptional

17 Feb 2024

Martin

Beautiful

10/10

Exceptional

07 Feb 2024

Lily

We really enjoyed our stay as a couple with a 4 month old baby. All the staff welcomed our son so warmly and really looked after us.
We’d been assigned a ground floor room on arrival which we didn’t feel was suitable for us as we wanted the patio doors open at night for air flow so we were kindly moved.
The buffets are brilliant with a great selection to suit all preferences and dietary requirements.
The restaurants were ok but were essentially the same as the buffet and I found them restrictive as a vegan (Musk & Krystal).
We didn’t manage to try the steak restaurant as it oddly wasn’t open whilst we were there. The hotel could have more toilets near the pool area and the beach area could be made more inviting as some of the other hotel beaches looks much nicer in comparison.

Family_with_children

4/10

Poor

03 Feb 2024

Nashaly

If you are traveling to morocco do not stay here. I stood at over 10 all inclusive hotels and this was the worst. It was beautiful, but dont be fooled by it. Food was terrible. Drinks were terrible. Our room was hot, we asked over 5 times to fix our ac and they never fixed it. Our fridge also never work so we had hot drinks in the fridge. I would suggest leaving the hotel for food( windy bar, panorama, morimoto). Cabs were fair price. Also do camel riding on beach. Good experience. Great trip, but terrible hotel.

Leisure Partner

10/10

Exceptional

03 Feb 2024

Ava

amazing stay! will be back again for sure!

Leisure Partner

6/10

Pleasant

30 Jan 2024

Michael

Not a true 5 star resort, 3 star don't recommend

Arrived at Hotel Riu, looking forward to enjoying a couples retreat, booked a balcony sea view room, then we arrived was had a garden view, on the ground floor, called reception this was changed to a better sea view. We had are first meal which was absolutely awful, no taste, no flavour not even salt, the alcohol was also awful, wine had no taste, tasted like gas. The decor was lovely but again failed due to simple things such as, no music being played. We again went for breakfast the next day which was just awful the eggs where not seasoned and the orange juice was extremely watered down.Tried to cool of in the swimming pool however was painfully freezing, unbearably cold, can not stay in it more that 15 seconds. We then booked dinner which was again terrible, flavour was just not there nor taste in all the restaurants, was very disappointed as I paid £287 a night for food and alcohol that I did not even drink or eat properly, if I did not buy a large bottle of patron tequila from the airport to mix with the slush puppies served, I don't know how I would have coped, awful cocktails, either full of sugar or no taste bartenders dont know what they are doing, every night I had to eat outside the hotel because the food was so awful, the high light was a dinner at Fairmount hotel Morimoto restaurant which was a true 5 star hotel. This is a hotel for people who dont care about food quality or taste, and just want to be in the sun, if you like quality this hotel is not for you.

Partner

10/10

Exceptional

13 Jan 2024

Khalid

It’s really nice property and amazing experience

Leisure Partner

10/10

Exceptional

28 Dec 2023

Olaoluwa

Clean

No music in welcome lounge gave a flat mood when walking into the hotel

10/10

Exceptional

01 Dec 2023

Manzoor

Best of the best❤️❤️❤️❤️

It was one of the best family holidays we had.

Friends_and_family Family

6/10

Pleasant

13 Oct 2023

Gary

Beautiful hotel with cost cutting issues

The hotel grounds and communal areas are beautiful. the vast majority of staff are friendly and helpful although a couple of people could do with retraining. Food was poor with obvious signs of cost cutting - at one evening buffet there was no meat available for considerable time due to limited options. It is not true 24 hour as from 10pm to 7.30am there is no food available.

Partner

10/10

Exceptional

12 Oct 2023

Monique

I had an amazing time staying here for my birthday. They went all out and made the trip very special. The staff are AMAZING!! Everyone was willing to help if we had any questions and made sure we all had a good trip and an enjoyable time. The room was spacious and clean. The food in the buffet was great but I would advise booking the restaurants in advance as they fill up quick. My partner wasn’t feeling well and we were able to have the medication delivered to us at the hotel. Grate service overall. There’s a cash machine and money exchange on site. They have everything you need. We went jet skiing on the beach and although they are not connected to the hotel they also gave us 5* treatment. 10/10 would recommend and im planning on going back in the future.

Leisure Partner

10/10

Exceptional

05 Oct 2023

Ola-Kitan

The resort was nice, service was really good, food was good with lots of options.

Area of improvements- they need to change the towels and clean the rooms better

Leisure Family

10/10

Exceptional

24 Sep 2023

Salma

Amazing hotel!! The food was delicious and the staff so good

Leisure Family

10/10

Exceptional

13 Jun 2023

Saida

It was a wonderful vacation stay at Riu tikkida palace Taghazout hotel
Almost everything was perfect calm food ocean view swimming pools …….,i would like to go back there again for may times

10/10

Exceptional

27 May 2023

Stephen

Lovely resort , staff make it very special and go out off their way to help , evening entertainment for adults could be a bit better but no complaints

Friends_and_family Family

6/10

Pleasant

17 May 2023

Michael

Everything that the resort controls is done well: clean, well furnished rooms, manicured property, good gym, decent food, helpful staff. If you stay on the property, you are fine. But the resort stands on a public beach. Not bad: wide stretch of sand about half a mile long. But we had to share the beach with local kids playing football, sellers offering trinkets, locals selling camel and horse rides, and of course, camels, horses, and a few stray dogs. Think twice.

Leisure Partner

2/10

Poor

12 May 2023

Mohssine

Staff is arrogant and not helpful.

Leisure Family

6/10

Pleasant

07 Apr 2023

David

Staff are generally smiley and helpful, rooms are spacious and clean, the pool area is clean and well maintained. No facility to eat by the pool but we felt that was a good thing.
The fillet steak in the Steak restaurant was excellent, as was all the bread.
Negatives:
No plastic stirrers replaced in the room (we ended up borrowing a teaspoon from the restaurant).
Milk in the room, 3 tiny pots daily, so we bought a bottle in a supermarket on our only excursion.
Food- enormous variety however it was usually lukewarm at best and when items ran out they were slow to be replaced.
Nicer experience in the 3 restaurants that could be booked, however the RIU app that had to be used to make the bookings was fairly clunky.
WiFi is essential because roaming is very expensive in Morocco for most providers. It worked most of the time and in most areas in the hotel, but was very slow and no good for streaming.
Alcohol- beer and wine were poor quality and the cocktails were made using sweet liquid from a machine with a slug of alcohol added.
Coffee was not good at breakfast so we resorted to getting cappuccinos from the bars where there were proper machines and each coffee was made to order.
Sun loungers were always being reserved by people putting their towels on first thing (7 am!) and then returning hours later. This meant that if you came down a bit later you struggled to get a lounger where you would like it to be. The exception was at the beach area, which was quieter.

Leisure Partner

10/10

Exceptional

30 Mar 2023

Aaron

Beautiful property!

Leisure Partner

10/10

Exceptional

07 Mar 2023

Corrina

Great resort in Taghazout!

Great resort staff was excellent, friendly and helpful. Overall a great family holiday.

Friends_and_family Family

8/10

Excellent

17 Feb 2023

ricky

Welcome addition to Morocco but work to be done !

Design of the hotel amazing! Execution of build no so much. Maintenance non existent. Cleanliness in some bars very questionable, the pool bars especially. Even after investion so much money in the area they still can’t get rid of the Moroccan drain smell in the “5 star” bathrooms. 95% of staff amazing, so genuinely helpful and friendly. A la crate restaurants very very good, buffet not so good, very tedious and a clear use of re designing the night befores food. It’s a welcome addition to the taghazout Bay Area, as I’ve been coming to taghazout for 14 years so seen quit some change in that time and it’s nice to have a luxury option to bring my young family to. Just a bit further investment needed to improve staff and overall cleanliness, hygiene

Friends_and_family Family

10/10

Exceptional

26 Jan 2023

Anna

Gorgeous winter sun break

Fabulous. I was on crutches so they swapped me to a more accessible room and couldn’t be more helpful.
The a la carte restaurants were a welcome break from the buffet (which is great quality but a little repetitive).
Having bottled water and soft drinks restocked daily in the room was very appreciated.
The pools and cabana beds were gorgeous and the service was above and beyond from everyone.
My 2 very very slight criticisms would be
1. Softer beds
2. If you’re providing a lovely range of toiletries, please include hair conditioner!
Would highly recommend this hotel, especially for some winter sun!

Friends_and_family Friends

8/10

Excellent

03 Jan 2023

Ilias

Great hotel - Animation activities need an upgrade

Super hotel, real 5*
Animation activities need an upgrade (quite lame for the price paid)

Self

2/10

Poor

27 Dec 2022

Dr Amjad

Kids club useless . In kids club
No toys No activities . They locks the door so children can’t use things . Not a proper trained staff who can look after children & play with children . In Mini disco every day they play same 3 French songs and that’s all . .RIU Staff Hardly speak English. If you are with children you shouldn’t go there .

Spa charges are High .
Food is not very impressive.
Cleaning staff only makes bed & Leave the floor dirty .

Beach is very very smelly & there is not a proper sitting area. No food & drink service on beach .
You can not it’s private beach but a public beach with local animals & their poo .
Over all it’s too expensive. Not worth a money . Best of luck for other

Leisure Family_with_children

10/10

Exceptional

13 Dec 2022

Salman

Best Resort Ever. Highly Recommended

I have stayed in so many luxury resorts around the world. But this one is the nicest among all of them. Everything was just perfect. Restaurants, bars, beach, swimming pools, kids activities. All the staffs love to help you and give you services with smile on their faces all the time.

Friends_and_family Family

6/10

Pleasant

09 Dec 2022

Zouhair

Cleanliness is average.
Food needs to be improved.
Buffet choices are not so varied.
Service is very good.
Property équipement and installations are excellent

Friends_and_family Family

10/10

Exceptional

27 Nov 2022

Verified traveler

It was so good

Leisure Friends

10/10

Exceptional

04 Nov 2022

Projit

Excellent location for a tranquil beach yet resort vacation. At the same time you can explore coastal and rural Moroccan life, great hikes etc nearby if you’re up for it.

Leisure Family

10/10

Exceptional

22 Oct 2022

Beth

Fantastic 🏨

Amazing and friendly staff, always so happy to help. Amazing views everything was perfect.

Friends_and_family Friends

10/10

Exceptional

14 Sep 2022

Mohamed

Amazing place with all you might need! Clean, friendly, and beautiful.

Leisure Family

4/10

Poor

11 Sep 2022

Lyzgeo

Avoid if don’t want to be ill

The hotel is beautiful. The food us pretty much the same everyday with bland food. We had food poisoning which ruined our well waited holiday. The hotel blamed it on the heat ( the weather was not hot and cloudy pretty much most days). We are back home, still suffering from the food poisoning. Many guests at the resort experienced this too.

Friends_and_family Family

10/10

Exceptional

26 Aug 2022

Adil

Excellent all around. Wish we could have stayed longer!

Leisure Partner

10/10

Exceptional

20 Aug 2022

Gregory

This was a fabulous 6-days vacation at the 5-stars resort on the West coast of Morocco. The pleasant fact I never knew was that unlike the entire Morocco (Marrakech, Fes, Ouarzazate) where temperatures were above 40°C, Taghazout Bay had high of 30°C and low of 20°C. It was perfect for a morning run and hot enough for the hot afternoon at the sea or the pool. Service at the dining rooms was impeccable. This was the1st time I had drinks included in their all-inclusive formula. I put the wallet away and pulled it back again to give my favorite cleaning lady, bartender and waiter a few euros/dirhams for the tips. My son 8 had such a good time with the entertainment team that he wants us to come back. I am all for it!

Leisure Family_with_children

10/10

Exceptional

15 Aug 2022

Mehdi

It was amazing and relaxing. The team on the animation box is exceptional and made our trip fantastic and took very good care of our son, which allowed relaxation times to my wife and I. We enjoyed it a lot and will definitely be coming back there as a family again.

Friends_and_family Family

6/10

Pleasant

10 Aug 2022

yan

The hotel is beautiful and the staff is incredibly friendly and responsive! Special thanks to Hamada he’s the best. But this is not a 5 stars hotel. There not enough restaurants. We haven’t been able to get a reservation at a restaurant for our stay (7 days) this is unacceptable for a supposed 5 stars hotel. The buffect is ok but the quality of the meat is not good at all. The minibar is never replenished we have had to make 5 call to get the minibar filled. The room cleaning staff is coming in the afternoon or even in the evening!!! There’s no turn down service. There’s not a lot of activity for the kids compare to other hotel in morocco that we went to! (Mazagan). The peoples wake up a 5am to reserve the best place at the pool soif you want to sleep until 7 or 8 am you will have the places that are not great! This hotel is a 4 star at best! If you want luxury or you want to feel special this is not your hotel! The staff saved our trip! They are over the top!!! Especially at the buffet (Rami, Imad ta, Zoubair) and again Hamada at the bar!!!!

Leisure Family_with_children

10/10

Exceptional

25 Jul 2022

Youness

A refaire

Staff super gentil surtout karim et Sara à la réception. Buffet varié et riche. Serveurs à l’écoute. Chambres spacieuses propres et confortables. Points à améliorer : problème des transats : devoir se réveiller à 6h pour prendre des places gâche les vacances, on est là pour dormir pas faire la course, plats des restaurants sur réservation à raffiner kit a les rendre payants, animation pauvre surtout pour les enfants max : presque pas d’animation, on est parti surtout pour les enfants mais on a du finalement les laisse avec nous alors que l’hôtel peut proposer des compétitions, initiation au surf, ateliers…

Friends_and_family Family

10/10

Exceptional

24 Jul 2022

Anouar

Perfect 👌!

Self

10/10

Exceptional

18 Jul 2022

Majda

Amaizing

Leisure Family

10/10

Exceptional

04 Jul 2022

Mehdi

Amazing place

Leisure Family

10/10

Exceptional

03 Jul 2022

Najib

It’s worth it the best

Leisure Family

10/10

Exceptional

03 Jul 2022

Mustapha

u should put dairy on ice and the ice cream temperature should be lower
some staff ignore requests for water or drink
Reception staff -some of them- are stuck up. They should humble a little, smile and just act welcoming
overall good but why don't u make awesome?

Leisure Family

10/10

Exceptional

07 Jun 2022

amine

A Gem in Tagazourth

Amazing resort Hotel with all commodities you need. I have nothing to complain

Friends_and_family Friends

10/10

Exceptional

06 Jun 2022

Karen

Great hotel - fantastic facilities and great food.

Leisure Family

10/10

Exceptional

27 May 2022

Hannane

Amazing stay, stunning hotel. A holiday to remember, a special Thank you to Brahim from reception for sorting out my parents room very short notice. My son had a great time and so did my parents. Loved everything from checkin to checkout. Thank you to Meryem from Animation, for always going the extra mile and giving me that bandage for my foot. Thank you, I will be back soon Hannan

Leisure Family_with_children