Name: Occidental Aran Park
Address: Via Riccardo Forster, 24, Roma, 00143, IT

10/10

Exceptional

29 Jul 2026

Paolo

Excellent stay, as always (I've stayed here many times..& it always meets my expectations...well done & keep up the great work)

10/10

Exceptional

20 Jul 2026

Salvatore

Great very good I will use this hotel again thanks you

10/10

Exceptional

23 Jun 2026

Vladimir

Beautiful place

6/10

Pleasant

01 Jun 2026

Richard

The hotel air conditioning was very faulty. They were very accommodating however. Very close to public transportation. Breakfast was ok at best.

Partner

4/10

Poor

19 May 2026

Vanessa

The room was nice and clean however, there’s no iron provided in the room, so make sure you have your clothes already pressed before you travel the food. The breakfast was almost the same every day. I think they need to change the menu so people have a variety of options. This staff is very helpful in the beginning. We have trouble with our air-conditioning however they fixed it when we reported the issue.

10/10

Exceptional

13 May 2026

Ivan

Great!

10/10

Exceptional

20 Mar 2026

Oscar

yes

Partner

6/10

Pleasant

07 Mar 2026

Bessma

Hotel furniture is quite old and needs replacing. Staff are fine but not super helpful. Good restaurant and very good buffet prices.

Self

10/10

Exceptional

07 Jan 2026

Paolo

All good,as usual...
Stayed many times here,now..& always a welcoming & pleasant stay..
Thank you 👍

Business_and_leisure Self

4/10

Poor

03 Jan 2026

Kathrin

The room definitely did not meet a 4 star standard: old amenities: bedding, mattress curtains, shower, hairdryer etc.; washroom design was poor and the water splashed everywhere.

The room was not very clean. We stayed the first night on 22-23 and it was not so bad. The 2nd stay on the 24-27 was worse, our room was not clean and noisy. It’s an old hotel so you could hear everything outside and above the room.

Staff was ok-ish. I would not stay at this hotel again given the price, local tax and the condition of the room/hotel overall.

Leisure Partner

6/10

Pleasant

01 Nov 2025

Adam

Reminds me of a holiday inn from the 1980 but a tired version . The staff are friendly , the breakfast hall took me back
To being in the army and the elevators are slower than an asthmatic ant with obesity.

Business

10/10

Exceptional

22 Oct 2025

Courtnye

This was a great choice for a quick one night stay while transferring from one airport to another.

Business Self

2/10

Poor

14 Oct 2025

ALI

Very bad service.
And dirty place.

Leisure Friends

8/10

Excellent

18 Sep 2025

Lilas

😊

2/10

Poor

17 Sep 2025

Ana

Staff was extremely rude to us and the room was completely dirty with broken door and bathroom toilet. Our balcony door lock was broken. Never would stay here again

Leisure Partner

8/10

Excellent

24 Aug 2025

Anika

Their breakfast was a beautiful set up on the roof top.

Leisure Friends

10/10

Exceptional

06 Aug 2025

Joseph

Great hotel

Great hotel for the price and location!

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Akwei Oko

I stayed at Occidental Aran Park during my summer vacation.Overall,it is a decent property. The amenities and gadgets at the hotel are a bit dated. I liked the ambience though. There is a lot of greenery, and it is located in a very quiet area. The downside is that there are limited dining options close by. You need take public transportation or a taxi downtown to find food to eat.

Leisure Self

8/10

Excellent

03 Jul 2025

HENRY

Rooms were good. Service was also pleasant.

Leisure Partner

6/10

Pleasant

23 Jun 2025

Neave

Rooms were ok. However, very far out of the city centre so wouldn’t recommend to stay for a city break in Rome as it is a lot of travelling time!

Leisure Family

2/10

Poor

23 Jun 2025

Ulugbek

Terrible staff,dirty and small room,bad breakfast!

Partner

2/10

Poor

23 Jun 2025

Ulugbek

We were placed in standard room,we booked a superior room, terrible staff and bad breakfast!do not respect guests !
Not recommended

Partner

4/10

Poor

17 Jun 2025

Miguel

There was loud noises every morning upstairs (cafeteria?) and that barely let us sleep properly. On top of that the toilet kept bringing up feces when we weren’t even there.

Leisure

6/10

Pleasant

16 Jun 2025

Irina

The douche is very dangerous, very slippery. The card/key often don’t work.

The stuff is excellent though, very friendly, always doing their best to help.

We booked a stay with breakfast and dinner and didn’t regret it even for one second. Very convenient and rather good.

Leisure Partner

2/10

Poor

05 Jun 2025

Prashanth

Absolutely horrible experience staying at this hotel. We faced multiple issues that ruined our stay and we had to checkout only after 1 night and find a different hotel so that our entire Italy trip is not ruined because of the stay at this hotel

Leisure

8/10

Excellent

03 Jun 2025

Luca

Ottima esperienza, alla prima occasione ci ritorno sicuramente.

Partner

10/10

Exceptional

25 May 2025

Heath

More space and quiet outside the city center

We stayed outside of the city center so we could have more space. The rooms we chose had living space plus bedrooms and a nice balcony. It is a bit of a pain to get into the city but we mostly used the bus and the train. There is a bus stop very close. Taxis are more expensive. The restaurant was nice. Breakfast was good and the bar and outdoor patio were nice.

Friends_and_family Family

2/10

Poor

20 May 2025

MARIAN

Not happy with the staffs who treat us when we check in. the staff are very rude and inconsiderate

Family_with_children

8/10

Excellent

12 May 2025

Glenda

Their key system was very poor we had to get a new key card daily

Leisure Family

10/10

Exceptional

06 May 2025

Mahjabin

Nice hotel

6/10

Pleasant

20 Apr 2025

MAKRAM

Price to quality is perfect
Bed wsnt comfy

Business Self

10/10

Exceptional

17 Apr 2025

Venkatesh

Nice place to be in a quiet location and decent connectivity to public transport even late in the night. Ample amount of parking space and friendly staff allowed us for late check in after mid night.

Leisure Family_with_children

6/10

Pleasant

15 Apr 2025

David

I stayed at this hotel for 2 nights while on vacation in Rome. The check in process was easy and the staff were friendly. The room was small but we had a nice balcony. The hotel felt old, but has had some updates/renovations, which made it feel nicer; However, there was no AC which made the room was quite hot, and the bathroom was long overdue for a good scrubbing, particularly in the shower.

Leisure Partner

6/10

Pleasant

15 Apr 2025

Carlo

rooms doesn't have kettle

Self

2/10

Poor

10 Apr 2025

Amit

Very bad property . No tea coffee making facilities. Unsafe . My Jeans was stolen apart from other stuff . Unhelpful staff

Leisure Partner

8/10

Excellent

27 Feb 2025

Callum

Couldn’t fault anything about the hotel or staff, just not much to do out side of the hotel

Leisure Partner

10/10

Exceptional

20 Feb 2025

Farhan

Very great hotel

Leisure Partner

4/10

Poor

16 Jan 2025

Verified traveler

NOT a 4 star hotel. Stay somewhere else.

The room was clean. Fridge was broken, emergency alarm in the shower was ripped out of the wall. Drainage in the bathroom sink was very poor. Bathroom electrical outlet not working. Also, there were visible signs of bathroom leaks in the room.The balcony door did not lock properly.
If you are staying on sixth floor, you will be woken up around 6:45 every day because there is a restaurant on the 7th floor serving breakfast everyday. We could hear every sound of moving chairs and tables. It was terrible and very annoying.
One day, at around 4:45 in the morning, there was a hotel wide fire alarm. Maybe it was an annual fire drill ?! We had to evacuate in the pyjama outside of the hotel.I saw no fire department showing up. So we got back to the room, and slept till 6:45 when breakfast has started again !!!!
Good transit connection to the metro station as well as bus #720 will take you strait to the Ciampone airport.
There was no electrical kettle in the room, and this is supposed to be a 4 star hotel ?! It should be a 3 minus star hotel.
Just next to the hotel, there is a big construction hole which is a reminder of an unfinished project.

Partner

10/10

Exceptional

19 Dec 2024

Mark

Hotel staff are amazing, made our stay lovely. Underground parking isn't accessible as the ramp down is too steep but the uncovered parking worked just fine. Room as a little run down but for the price its very good.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2024

Jacob Patrick

It's a bit far but once you figure out the public transportation it's fine.

Leisure Partner

2/10

Poor

15 Nov 2024

Robert

Booked this property for ten days everything was fine until we checked into the room. We realized the air conditioner didn’t work once we realized the ac didn’t work I called down to let the front desk know. The gentlemen told me that in Italy that time of year it is illegal for the hotel to have the ac running ??? We called other hotels in Rome to see if this was true they said it was not !! Do not book I have still not gotten my refund

Leisure Partner

6/10

Pleasant

18 Oct 2024

Kamar

The property is far from the center of Rome. Its located between the city center and Leonardo da Vinci–Fiumicino Airport.

Leisure Partner

10/10

Exceptional

15 Oct 2024

Fernando

Very quiet and cofterble.

Was good place to stay restaurant was great and the bar was great hosting was great some very friendly and some not so much… room I was it was good just a/c was not control by us it was by hotel. Also transportation a bit far away from Rome that made it a bit expensive… But overall very good around little restaurants,shops and other would recommend staying n would go back as well.

Partner

4/10

Poor

05 Oct 2024

Eiren

Our stay had some ups and downs. The room felt very outdated, more like a motel than a hotel, and was quite dark, even with all the lights on—especially in the bathroom. The broken glass door to the patio made us feel uncomfortable and unsafe, as it looked like someone had tried to force their way in. The view was also unsettling, with an abandoned, burned-out building nearby, giving us the chills. We could hear people but couldn’t see anyone, which added to the uneasy feeling.

I have dust allergies, and when I opened the curtains to the patio, there was a thick layer of dust that made me itch. On a positive note, I requested something special since my husband and I were celebrating our anniversary and booked this last minute because we didn’t know we’re gonna be staying in rome, we’re in a roadtrip, the staff decorated the room a little with balloons and petals. They even surprised us later with a small bottle of champagne and small treat of cake, which we really appreciated.

The breakfast was great, with plenty of options, though it wasn’t included in the stay. We also found the parking very convenient. Overall, while we appreciated the thoughtful touches, the room and atmosphere didn’t quite meet our expectations.

Leisure Partner

4/10

Poor

02 Oct 2024

Mark

An adventure to get downtown.

Leisure Partner

4/10

Poor

28 Sep 2024

Prashantha

Property is in safe location however the air condition didn’t work for the all our stay. We asked the staff to repair it. Even they did some maintenance activity two times never worked. Hotel front desk didn’t offered refund or given any discount for the inconvenience. Ridiculous ! Not even a word of sorry while checking out. Well people who are not care about service like air condition can stay happy here 😊

Leisure Friends

8/10

Excellent

13 Sep 2024

Dianne

The room was clean the only problem i had was there were no english tv channels for US citizens,
No news ,no nothing
Whats the point of having two tv's and nothing to watch

Leisure Partner

10/10

Exceptional

03 Sep 2024

Nachka

Love this hotel I stayed there for one night, it was nice and clean, staffs were friendly, it’s on the hill over sing the water, love the fact that they have a terrace where you can go lounge with a nice view of the water. The bus stop is right in front of the hotel, food was good. Overall it was a nice stay. Only thing I didn’t like was the fact that you have to go on the 4th floor to iron your clothes, I think they should put irons in the rooms.

Leisure Partner

6/10

Pleasant

02 Sep 2024

Monika

The hotel works for someone who wants to be far away of the city. To reach the historical area I needed to take a bus to connect me with the metro, it took around an hour to arrive to the coliseum. The water was cold two of the four days I stayed. The staff is great but the hotel is too far from the city and airport

Leisure Partner

2/10

Poor

10 Aug 2024

Christina

AC doesn’t cool. They brought a fan to my room.

Leisure Family

10/10

Exceptional

27 Jul 2024

Marie

The staff were very courteous and professional.

10/10

Exceptional

11 Jul 2024

Kaylan

Slightly dated but overall nice property.

10/10

Exceptional

07 Jul 2024

Steve

There was a seriously bad smell of drains at the entrance

Business Friends

4/10

Poor

17 Jun 2024

Guillermo

Absolutely terrible experience. Air conditioning wasn’t working properly, and after two nights of hot sleep they finally changed our room for the last night, only after complaining through Expedia.

Leisure Friends

10/10

Exceptional

28 May 2024

princeff magnolia

PERFECT SAY

Business_and_leisure Family

6/10

Pleasant

27 May 2024

Emily

Great service staff was nice. It was annoying the AC didn’t work when we went and no one let us know about it when we were checking in

Leisure Friends

10/10

Exceptional

06 May 2024

Elysee

Very nice

10/10

Exceptional

09 Apr 2024

Mark

Nice quiet place away from city

Leisure Friends

10/10

Exceptional

10 Mar 2024

juan carlos

For the first time ever being in Rome I never been so pleased and happy to have found such a great property with very pleasant staff. 10 out of 10 for being the best ever

4/10

Poor

24 Feb 2024

Carolynn

This hotel is a budget option. Once we checked in, the room was 32*C (90*F). The room was dirty, fridge had mold, phone was broken, toilet seat was broken/cracked.

Limited options in the area. Bus/metro into the city took 1 hours. Taxi into/out of the city was ~$30. It's worth spending the money to be closer to the city, as you will spend the money on transportation anyway.

Leisure Family

10/10

Exceptional

15 Jan 2024

Paolo

Peaceful stay on outskirts of town

excellent peaceful stay on the outskirts of town, with most modern amenities & car park aplenty..
Very pleasant & helpful staff..
Top marks & thank you..(I'll be staying again, soon!!)

Business

10/10

Exceptional

31 Dec 2023

Paolo

Great stay

Excellent professional service, set in a peaceful quiet neighbourhood, on the outskirts of town.
Reception staff were absolutely top class, offering advice & help, when prompted.

Business

10/10

Exceptional

07 Dec 2023

Carol

Great

6/10

Pleasant

28 Aug 2023

suong

There are so much mosquitoes in the parking garage! One of us get 18 bites within 5 mins.

Leisure Family

6/10

Pleasant

19 Aug 2023

Larry

Way too far that it cost so much to ride a taxi. I don't find the staff friendly at all, except with the young lady. In general they lack the warm and welcoming approach to customer service. It appears more likely speaking with a robot, a person with no emotion, they don't smile at all. Elevator is too small, slow, not to mention i have to go down almost everyday for them to fix may door card that most of the time fails to work. After check-in they gave our room to another guests by mistake, good thing were about to leave and those guest asked by surprised. The fridge in the room is empty. No phone directory in the room. No cart for luggages. Tv's old, just italian channels. Smell of the drainage at the front entrance is aweful/disgusting. The building looks creepy, I find the pics in expedia website deceiving. Nevertheless, the hotel/room smells and looks clean from the inside, that's for me is excellent. Their shower hot/cold is great. Air condition is fantastic for the hot weather. If you are someone who comes with a car, this is the best place I would recommend, but if you rely on public transpo, this is the worst when it comes to location, that is just my opinion. Overall, after staying for 3 nights, I would rate this hotel 3.5 / 5 stars

Leisure Family

10/10

Exceptional

11 Aug 2023

Jeffrey

I read some bad reviews for here after booking so was a bit worried, however none of the issues stated were even remotely a problem for us! AC worked awesome entire time (and it was hot in Italy), plumbing was never an issue, staff were very nice to work with. The lobby bar is awesome! The area is a suburb of Rome so it's very quiet and low traffic, the hotel itself actually sits down beside an old farm. It is about a 10min drive to get to get to pretty much evey attraction in Rome but I prefer that over staying in the heart of everything. There is a supermarket and a few restaurants a couple min away walking. Nice, free parking garage under the hotel with an elevator running down to it. All & all a very nice place to stay if you enjoy the quiet!

Leisure Family

8/10

Excellent

22 Jul 2023

Verified traveler

Turned Good to Great

Initially had problems with the room..The staff was kind, but our room didn't have a working a/c. After calling the front desk and speaking with them in person, we were told that they had to turn it on for us. After waiting an hour, the air still wasn't on, so went back to ask about it. They said they would send someone down in 10 mins to fix it, but 30 mins later there was no one and no air. After going down again, they temporarily solved the problem by giving us a fan and promising a room change the next day. Considering the heat wave and soaring temperatures comfort wasn't the best that night, but after moving to a different room, we had no issues with the room. The bed was comfortable too. Although hotels.com states the beds are king size, this hotel doesn't provide king size at all. They mostly push 2 beds together to make a queen. Even with that, the bed was comfortable. The staff were helpful. The hotel has a bus stop nearby that takes you straight to the main bus termianl and train station so no complaints there. However be mindful that the busses have a tendency to be delayed. Overall a great experience.

Partner

4/10

Poor

11 Jul 2023

Daina

My husband and were visiting Italy for our honeymoon we chose this property because we have stayed at other Barcelo resorts in other countries and had good experiences. The staff was very friendly and the location was excellent but the rooms were very disappointing. Our first room had very bad warer damage and particles from the ceiling were falling down onto the floor. In the shower the ceiling was covered in black mold. (i have pictures of this as well please contact me to submit them. Because we had busy sigtseeing schedule we werent able to change rooms till the 3rd day of our stay. The room we were moved too the toilet did not flush, the front desk sent someone up to \"fix it\" 3 times it still did not flush properly we got tired of asking it to be fixed and had to go down to the lobby to use the restroom for the duration of our stay. Since this was our honeymoon we really hoped to relax and sight see and not have to deal with contiunious room issues. It was very disappointing and not how I pictured our honeymoon stay. The property has a lot of potential but i just feel the upkeep isn't being maintained. We were very disappointed especially because we've had so many great experiences with Barcelo properties in the past.

Leisure Partner

8/10

Excellent

29 Jun 2023

Nasser

Friendly staff, reasonable rooms

Leisure Family_with_children

2/10

Poor

27 Jun 2023

Gabriel

Avoid at all costs!!!

The AC didn’t work and the shower didn’t drain properly. The bathroom would then potentially flood and the backed up water seemed to be more than we were contributing and was gross. The end result was that we stopped trying to shower. This is unacceptable after exploring a very hot Rome all day. The front desk didn’t care at all. They refused or were unable to move us to another suite so we said we would take smaller rooms and they wouldn’t do that either. The front desk controls your AC and would just say they were setting it colder. We asked them to come to our room and see how hot it was and they refused. Busses and tours poor in and out of this hotel constantly. Consequently, you’re treated like cattle instead of guests. Avoid at all costs!

Friends_and_family Family

2/10

Poor

24 Jun 2023

Chrystal

Don’t stay here if your not willing to stay just anywhere. Dirty is an understatement. The building has major plumbing issues. Shower won’t drain and toilets won’t flush. The property is far from any of the attractions and hidden within a residential area. I would not recommend this hotel.

Leisure Family

4/10

Poor

28 Apr 2023

Amy

The property wasn't bad, but I did not get the room I reserved. I reserved a room with a king size bed and was given a room with 2 twin beds

Leisure Partner

4/10

Poor

28 Apr 2023

Randi tryseana

The room was small, there was poor ventilation, the toilet never flushed properly, the shower drained extremely slow and was dirty upon arrival and cleaned only twice, several employees were outright rude. I arrived at 10 am and was told I had to wait until 2pm to check in so we had to sit in the lobby for 4 hours after traveling for 15 hours and only was able to check in at 1:45pm because I noticed a couple being checked in after asking them at 1:30 if I could check in and being told I had to continue to wait. I checked out on the 25th and asked for a receipt and was told by Andrea that he couldnt give me any money back, which I didn't even ask for, and still didn't get the receipt.

Leisure Family

8/10

Excellent

08 Apr 2023

Melissa

It was fine, easy enough to use transit to get to and from. Not close enough to walk anywhere though.

Leisure Friends

8/10

Excellent

22 Jan 2023

Michelle

I was pleased with the property and the comfort of my room as well as the breakfast and dinner services. However, I was not able to workout in the gym room because it was extremely cold. When I brought this to the attention of the representative at the front desk she told me that there was nothing she could do about that. There was no attempt to contact a maintenance person nor an interest in addressing my need to workout. I felt very dismissed and unheard. I usually work out 4days per week. I spent 9days at Occidental and was not able to work out at all.

Leisure

6/10

Pleasant

27 Nov 2022

FABRIZIO

Pulito ma gli anni si sentono…

Leisure Family

6/10

Pleasant

15 Sep 2022

Timea

Hotel is close to bus stops so getting around is easy with public transport. Had issues with the toilet and we had to use the bin to get more water into as the toilet just would not flush properly. We raised this with reception and the maintenance guy did the exact same, so plumbing issue not fixed and we were not even offered to be moved to another room. Because of this I would not recommend this hotel in particular.

Leisure Partner

10/10

Exceptional

02 Sep 2022

odai

Great place if you have a car to move

Business_and_leisure Family

10/10

Exceptional

30 Jul 2022

Laura

Nice hotel, close to a bus station and few restaurants.
The hotel was clean and the staff nice.

Business Self

8/10

Excellent

21 Jul 2022

Charles Edward

The price was great. The vote not so much. Neighborhood was safe and the local restaurants were super great

8/10

Excellent

17 Jul 2022

Richard

I liked the location and transportation. The shower should have the glass extend for the whole shower so that water does not splash all over the bathroom

Leisure Self

8/10

Excellent

07 Jun 2022

Verified traveler

Nice people all around except from the ladies at the reception they were not very nice, but in general good experience

Friends_and_family Family

8/10

Excellent

04 Jun 2022

Alejandro

Nice rooms however checking in took about 1hr..

Leisure Self

10/10

Exceptional

30 May 2022

Andrew

Excellent staff. Beautiful area. Great balcony.

Business_and_leisure Self

4/10

Poor

23 May 2022

Lonnie

The registration staff was helpful. However housekeeping was horrible, when they did clean the room well, they often didn’t empty the trash, or really make up the beds, they just pull the covers up over the wrinkled bed. It’s a little distant from most of the major attractions, so allow yourself some extra time and money for taxis buses and or metro rides. The AC wasn’t working, there was a roof leak in the middle of the floor in the hallway. The elevator wasn’t working. I can’t recommend this hotel.

Business_and_leisure Partner

2/10

Poor

20 May 2022

Elaine

customer service is the worse i have experience staying in hotels in over 10 countries.

Business Friends

10/10

Exceptional

19 May 2022

Nardos

Very friendly and helpful hotel employees, very clean, restaurant on the 7th floor, wonderful restaurant with great buffett breakfast, only six minutes walk to the bus stop (fermata) to take bus 721 and 762 to Laurentina subway (Metro) station. Relaxing environment with nice bird songs. I will stay there if I get the chance again

Leisure Self

6/10

Pleasant

15 May 2022

Din

Great hotel, very neat and clean however the front desk staffs were not friendly and are not helpful.

Leisure Family

8/10

Excellent

28 Apr 2022

Samuel

First time in rome

Brilliant trip for our first time In rome! Riccardo was incredibly friendly and a great person, he made our stay brilliant!

Partner

10/10

Exceptional

21 Apr 2022

Marvin

Great facility as well as great staff I was very impressed

8/10

Excellent

01 Mar 2020

Verified traveler

Too far from the city, misleading on the information

Leisure Partner

2/10

Poor

25 Jan 2020

Verified traveler

This hotel is NOT 4 stars for US standards, is maybe 1 star
The pictures in the website are fake and do not correlate with reality
Location is far from the center 25 to 30 minutes in taxi and cost 25-30 euross
Rooms were NOT clean, with damaged doors and furniture
The rooms thermostat does not works and the temperature is very high, no Fan no AC
The Staff is very RUDE especially Eric
The hotel is very Noisy
Cleanness is poor
The Cafeteria food is pricy
The shuttle that is advertised is late and only have 9 seats

Leisure Friends

8/10

Excellent

26 Dec 2019

LeslyeS

The hotel was seemed to be renovated pretty recently as everything was very clean and modern. There must have been construction going on because everyday at 9:00 am sharp they would start right above our room which made it impossible to sleep in and relax. The area was pretty quiet but because it was winter we weren’t able to control the air conditioning in our room ourselves and resorted to having to open the balcony window, which luckily because we were on the 6th floor wasn’t too big of an issue. The sheets were a bit dingy but I understand it can be hard keeping up with all white sheets. Overall it was in a great location, only a 3 minute walk to the bus stop and about a 10 minute bus stop to the metro which was on the same line as the colosseum. The staff was very friendly but I wish we had a bit more warning about the construction.

Leisure Partner

10/10

Exceptional

29 Oct 2019

Verified traveler

Transportation provide to Rome center €5.00 per person per way

Leisure Family

4/10

Poor

21 Oct 2019

LauraP28

We stayed at Occidental Aran Park for 4 nights. The hotel had good customer service, the restaurant downstairs for breakfasts and dinner were decent, and housekeeping did a great job cleaning the room. The WiFi at the hotel was very fast as well.

Room service is only available from 7:30-10:30 p.m.

The air conditioning is turned off at the hotel and appeared to not be working. We called and asked the desk about it and were told it’s illegal to have the air conditioning on in October as Italy is going green, I am not sure about the truth to this statement. The king size bed is actually two beds put together.

We had a difficult time trying to set up an Airport car or shuttle which is advertised on their website. I called the hotel within the week before our flight and was told to email them. I emailed them twice without any luck. For our return to the airport, I simply asked at the front desk and the reception staff arranged a car for us.

The room does not have an iron, ironing board or coffee maker. The bathrooms are outdated and could use a serious upgrade in the near future. The bathroom for the room we stayed in was not the shown in the photos.

The hotel has a shuttle that charges 5 euros per person per way that you can take to Rome center but it only holds 8 people so make sure to line up early. The shuttle was reasonable as other methods of transport are more expensive.

There were small bugs on the floor in the room and also have bug bites now not sure if it was from

Leisure Partner

4/10

Poor

15 Oct 2019

Verified traveler

I wanted to like this place, but I just couldn't overcome all the draw backs. In my opinion, this hotel should not be represented as a 4 star property.
Things to consider before booking.
The location is remote. Aran Park is not a hotel that allows for easy access to the city of Rome. The hotel shuttle service is not sufficient, nor is it free. It is easily 30 euros either way, or more at peak times via taxi.
The bathroom was never cleaned properly. The shower had mold in the corner and the walls had specks of something gross on them. And hot water was only available some of the time.
The staff did not seem up to the task of providing help or service, and often gave the impression that they didn't have time for you.

Leisure Partner

6/10

Pleasant

02 Oct 2019

Verified traveler

The stat was not helpful i paid for a triple and received a double

Leisure Partner

4/10

Poor

03 Aug 2019

Verified traveler

Nice daily breakfast. Great good.
The difficult things we didn't like we're not having hot water everyday, the beds would split apart and weren't one complete bed when advertised. The free shuttle from the hotel wasnt free, we had to pay each way and per person. We also got bug bites either in the hotel or in the shuttles we rode.

Leisure Partner

6/10

Pleasant

08 Jul 2019

Verified traveler

Good
A very Clean room /bathroom
A small fridge in the room

Poor
No tea coffee facilities in the room [we requested on arrival but no response after staying 3 nights ]
A block toilet
Not easy to reach from public transport from Rome

Leisure Family

10/10

Exceptional

11 Jun 2019

Sarah

20th Wedding Anniversary

Our stay was amazing. We wanted for nothing and treated wonderfully. It’s our 2nd time staying and wasn’t disappointed. Thank you so much, we’ll definitely be back for a 3rd visit.

Partner