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Le Chatelet

Luxembourg · Luxembourg

2 Boulevard De La PetrusseView location

8.0/10Excellent435 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort7.2/107.2
Condition7.6/107.6
Location7.8/107.8
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Le Chatelet

Don't miss out on recreational opportunities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services. Take advantage of the hotel's room service (during limited hours).

Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 9:00 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.

Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0. 1 mile and kilometer. Den Atelier - 0. 5 km / 0. 3 mi- Sacre Coeur Church - 0. 6 km / 0. 4 mi- Place des Martyrs - 0. 7 km / 0. 4 mi- Am Tunnel - 0.

Read more about this hotelShow less

7 km / 0. 5 mi- Adolphe Bridge - 1. 1 km / 0. 7 mi- Petrusse Casemates - 1. 1 km / 0. 7 mi- Monument to National Unity - 1. 1 km / 0. 7 mi- Boulevard Royal - 1. 1 km / 0.

7 mi- Casino Luxembourg - 1. 2 km / 0. 8 mi- Constitution Square - 1. 2 km / 0. 8 mi- Monument of Remembrance (Gelle Fra) - 1. 3 km / 0. 8 mi- Stade Achille Hammerel - 1. 3 km / 0.

8 mi- Chemin de la Corniche - 1. 3 km / 0. 8 mi- Merl-Belair Park - 1. 4 km / 0. 8 mi- Gallery 88 Edition - 1. 4 km / 0. 9 mi. The preferred airport for Hôtel Le Châtelet is Findel International Airport (LUX) - 8.

8 km / 5. 5 mi With a stay at Hôtel Le Châtelet in Luxembourg City (Gare), you'll be within a 10-minute walk of den Atelier and Sacre Coeur Church. This hotel is 0. 5 mi (0. 8 km) from Am Tunnel and 0. 6 mi (0.

9 km) from Place des Martyrs.

With a stay at Hôtel Le Châtelet in Luxembourg City (Gare), you'll be within a 10-minute walk of den Atelier and Place des Martyrs. This hotel is 0.5 mi (0.8 km) from Am Tunnel and 0.8 mi (1.2 km) from Passerelle. Stay in one of 49 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
    • Self parking fee: EUR 15.00 per night
    • Pet fee: EUR 10.00 per pet, per night
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    French

    Spanish

Nearby attractions

Den Atelier 0.5 km / 0.3 mi
Place des Martyrs 0.7 km / 0.4 mi
Am Tunnel 0.7 km / 0.5 mi
Passerelle 0.9 km / 0.6 mi
Adolphe Bridge 1.1 km / 0.7 mi
Petrusse Casemates 1.1 km / 0.7 mi
Boulevard Royal 1.1 km / 0.7 mi
Casino Luxembourg 1.2 km / 0.8 mi
Constitution Square 1.2 km / 0.8 mi
Monument of Remembrance (Gelle Fra) 1.3 km / 0.8 mi
Stade Achille Hammerel 1.3 km / 0.8 mi
Chemin de la Corniche 1.3 km / 0.8 mi
Merl-Belair Park 1.4 km / 0.8 mi
Gallery 88 Edition 1.4 km / 0.9 mi
Luxembourg City History Museum 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1960
  • Total number of rooms: 49
  • Number of floors (main building): 2
  • hotel
  • Bus/Train station
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Hotel safe
Show 14 more facilities & services
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Sauna
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Le Chatelet

8.0
Excellent
435 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
7.2 /10
Condition
7.6 /10
Location
7.8 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
06 Jul 2025
James
This is a very intimate hotel with easy walkable access to many points of interest.
Leisure Family
10/10
Exceptional
12 Jun 2025
Michael
It was a very nice place to stay for a good price.
8/10
Excellent
01 May 2025
Hector
Rustic hotel blends into the surrounding neighborhood. Room was small but nice and comfortable, bed slept well.Shower opening was a bit awkward, but shower had good pressure. Staff was friendly and helpful. Room itself was quiet but the intersection out front was busy at times. Coffee maker would be nice! Would definitely stay there again.
Luxembourg is an incredible place!!
Leisure Partner
10/10
Exceptional
28 Jan 2025
Ibrahim

Amazing

Amazing experience
Business
10/10
Exceptional
19 Nov 2024
Mark
Excellent location and very friendly staff
Friends_and_family Friends
8/10
Excellent
18 Oct 2024
Julia
Quiet area
Leisure
10/10
Exceptional
11 Oct 2024
Colleen
Very friendly staff. Great breakfast. Great location. If arriving to Luxembourg regardless where your hotel is be careful of the area. Train station area is sleazy.
Leisure Family
10/10
Exceptional
01 Oct 2024
Chris
This is a well located hotel with a comfortable bed and a very good breakfast.
Leisure Partner
10/10
Exceptional
29 Sep 2024
James
Friendly staff, comfy rooms and the breakfast is excellent:)
Leisure
10/10
Exceptional
19 Sep 2024
Nathanial
Easy to walk to downtown and a short walk to the train station and public transit stops
6/10
Pleasant
09 Jun 2024
Jorge
Room was ok. Door handle to restroom was coming apart and was not able to close the door properly.
Friends_and_family Family
8/10
Excellent
06 Jun 2024
marton
Nice area
Business_and_leisure Partner
10/10
Exceptional
22 May 2024
Michael
It was great overall. A bit noisy with cars at night. Nice bar & dining area.
Leisure Family
10/10
Exceptional
03 May 2024
Vicki
Breakfast was very good. We were told the property would be closing in a few weeks, which is too bad
Leisure Partner
8/10
Excellent
27 Apr 2024
Amy
Great service and nice quiet bar area
Leisure Partner
10/10
Exceptional
10 Apr 2024
Megan
I appreciated the overall facility and the breakfast buffet. The street noise was a little loud sometimes but overall our stay was very good.
Leisure Family
10/10
Exceptional
23 Nov 2023
Martin
Lovely little Hotel, would definitely stay again if in Luxembourg City.
Leisure Family
8/10
Excellent
25 Oct 2023
Terry
Quaint boutique hotel.
Leisure Partner
8/10
Excellent
17 Oct 2023
joanne
A very warm and comfortable hotel
Leisure Family
10/10
Exceptional
07 Oct 2023
Gabriel
It was in a really great location! Tons of shops and restaurants right around the corner. Also within a short walk to the train station. So much to see all within walking distance. Very beautiful area! The room was very nice too..very clean and comfortable!
Leisure Partner
10/10
Exceptional
07 Sep 2023
Corine

Lovey Hotel

This is a quite older hotel. Service was great and was a great surprise. First time to Luxembourg. Walking distance to public Transporation. Which is free any where in the city. Close to restaurant's.
Friends_and_family Family
8/10
Excellent
27 Aug 2023
Ron
Staff were very friendly and helpful. Bathroom was a bit dated and no air-conditioning
Leisure Friends
2/10
Poor
24 Jul 2023
Verified traveler

Not an enjoyable stay

Stayed for two nights and on the second night found an infestation of bedbugs in the mattress. In hindsight I have no idea how I didn't spot them on the first night but I was very tired. As the reception desk closes at 10pm there was no-one to contact about switching room at that point so I ended up sleeping on the floor to avoid getting bitten.

I alerted the staff to this upon checkout who were apologetic enough, but inspecting the mattress it looked like the bugs had been there for a while. Surely this should've been noticed before letting someone into the room?

For the money paid for the room I would at least expect to be able to sleep in the bed and not end up having to google steam cleaning equipment to make sure none of the bugs made it back with me.

Self
10/10
Exceptional
19 Jul 2023
Henricus
Service and personal attention was exemplary.
Leisure Family
10/10
Exceptional
12 Jul 2023
Lorraine
Beautiful, character property in lovely part of town within 15 minutes walk of city centre and attractions. Also a tapas restaurant so lively atmosphere in the evening. Excellent breakfast buffet. Great range and quality.
Leisure Partner
10/10
Exceptional
19 Jun 2023
Mary
This property was great! A decent walk to the city center but the staff was wonderful and the room was clean and had all we needed! It’s a quiet area which is nice if that’s what you are wanting.
Leisure Partner
10/10
Exceptional
24 May 2023
James
It was nice and rather authentic. The staff was friendly. Close to the local tram…which was free.
Leisure Self
10/10
Exceptional
11 May 2023
Michael Van
Very nice, bright, clean room. The staff were all very friendly and pleasant. Even with some city construction nearby, the hotel was easily accessible and very convenient to public transport - and then to anywhere.
Leisure Self
10/10
Exceptional
03 May 2023
Juan
Nice Hotel. Excellent location.
Friends_and_family Family
10/10
Exceptional
24 Apr 2023
PATRICK
Food was very good
Leisure Family
10/10
Exceptional
08 Apr 2023
Lisa
Hotel was very nice. Staff great. However street in front of hotel has construction making it difficult to see entrance to parking. Once we drive past 2 times we finally found the parking entrance. Parking was extreme convenient. Loved the room.
Leisure Family
10/10
Exceptional
08 Mar 2023
Rachel
Na
Leisure Friends
8/10
Excellent
20 Dec 2022
Sean
Very clean and comfortable. Very centrally located. However the WiFi was not good at all and it was expensive
Partner
10/10
Exceptional
19 Dec 2022
Matt
Fantastic staff. Very kind. Great place.
Leisure Family_with_children
8/10
Excellent
16 Dec 2022
muriel
Nice hotel , nice location, great cafe around. We did not try the restaurant or breakfast but they looked delicious. Good price for quality for Luxembourg. I recommend
8/10
Excellent
10 Dec 2022
Daniel
Hotel was great, room was clean and tidy. We were woken by works being carried out in the area
8/10
Excellent
20 Oct 2022
Verified traveler
Nice clean room overall. Just place got kinda loud in the morning hours breaking up my sleep. But mostly by other guests.
Self
10/10
Exceptional
23 Sep 2022
Kirk
Hotel staff were friendly and gave us a map and directions of what to see in Luxembourg. Room was very nice.
Leisure Family
10/10
Exceptional
25 Jul 2022
Paul van
The staff is very helpful and also helped with arranging laundry service. Breakfast is very good. Room is good. We could park at the back of the hotel for EUR 15,00 per day
Leisure Partner
10/10
Exceptional
19 Jul 2022
Kalle

Good value, very nice staff

Very friendly staff. Room has a minibar. There was no air-conditioning and the room would get very hot during the summer days. There was a fan provided. Good value anyway
10/10
Exceptional
18 Jul 2022
keith
It was a great place to stay
Leisure Family
8/10
Excellent
10 Jul 2022
Verified traveler

Happy

Staff were very helpful, the room and the breakfasts were good. Beds were comfortable, everything was clean. It was noisy until about 11pm, seems to be under a flightpath to the airport. No teamaking equipment, but that seems to be pretty much the same everywhere.
Location was within walking distance of the train station and the city centre
Friends_and_family Friends
8/10
Excellent
26 Jun 2022
Verified traveler

Pretty good hotel near old town

This was a good hotel just walking distance from the old town of Luxembourg City and not far from the station. The room was large, comfortable and clean. There was no AC in the room but as it was a big room with a high ceiling it didn't get too hot at night. The free wifi also worked well. My only complaint about the room is that there was only a net curtain in the bathroom, so not the best for privacy. The staff at the hotel were very friendly. Breakfast was not included with our stay but was available for an additional cost. I thought it was a bit expensive, although there was a good selection of food and drinks.
Partner
10/10
Exceptional
09 Jan 2022
Lauren
I stayed in this property for remote working and exploring Luxembourg. The rooms are spacious and modern. The dinner at the restaurant was delicious and the staff were very accomodating and friendly. Highly recommend this property.
Business_and_leisure
10/10
Exceptional
08 Jan 2022
Annemie
Nicely renovated room, very comfortable and clean. Super friendly staff and great bar/kitchen.
Business Partner
8/10
Excellent
19 Dec 2021
Darrell

Small, comfy, a little noisy

Not a bad stay, the room was small and we could here a lot of noise in the hall and from the street
Partner
6/10
Pleasant
07 Dec 2021
Verified traveler

Not one for light sleepers!

We stayed in the annex on the ground floor and we could hear every little movement the family in the room above made! Did not help that they were moving around at 3 in the morning, rolling what I assume were suitcases across the floor, child crying, squeaky floor boards etc. This went on for a good hour for two nights in a row. The following night, the family above were no longer there but instead at 3am we had a wake up call from large bins being rolled across the car park! The hotel reception is also closed a lot! Nobody was on reception when we arrived, which we knew would be the case and had been told our key would be in the lock box, and it was not. The barman struggled to find the key too. Then on the day we left, we asked to store our luggage for the day and said when we would be returning to collect it at 3pm but when we returned the hotel was closed again! I would also say that the reception staff were not overly friendly for people working in the hospitality industry. I would not stay there again.
Friends_and_family Family
10/10
Exceptional
20 Nov 2021
David A
Excellent hôtel , they treat their returning clients very well and I am a regular visitor on business to Luxembourg. One area for improvement to move from excellent to stellar is that a check be done of the rooms before each new guest. E.g. light bulbs not working, put another bottle of water for guests staying more than one night, replace the soaps . These little things make a difference.
Business
10/10
Exceptional
01 Nov 2021
Brittany

Highly Recommend!

Easy check-in and clean hotel. Great restaurant and bar on location. Centrally located and convenient.
Partner
10/10
Exceptional
01 Dec 2020
Alun
Good stay friendly family atmosphere good food nice staff and clean
Business
10/10
Exceptional
25 Oct 2020
Verified traveler
Stayed for a week whilst working , comfortable and clean , staff and food excellent , would stay again
Business
6/10
Pleasant
07 Feb 2020
LonelyTraveller
Small and quite cosy, but lack of amenities or facilities other than food.
Business Self
10/10
Exceptional
21 Nov 2019
Andrew

Good hotel to choose

Good choice to stay near the train station. The bar is nice and not expensive. The staff is friendly and helpful. I only had 2 things that bothered me, one the electric plugs were not in convenient locations but they were there and the room smelled a bit of chlorine from cleaning.

I would stay again.
Self
10/10
Exceptional
26 Oct 2019
Raquel

Nice hotel in centric but quiet zone

Excellent service and very well equipped. Clean and confortable
Partner
10/10
Exceptional
19 Sep 2019
William
We enjoyed our stay. Staff was warm and welcoming. We were impressed with our options for food. They have a tapas bar and we liked that it came with many selections of small bites rather than a full sit down meal. Close to city center and train station for connivence of travel
Partner
8/10
Excellent
17 Sep 2019
Verified traveler

Luxembourg - we will be back!

It was a nice place for a couple nights. Loved the city. Location was great and very walkable. I would request a 2nd floor since the first floor was looking out into the parking lot. There isn't a/c so we had to open the windows but didn't want to leave them open all night since it was the parking lot. Although I'm not sure there was an elevator.
The room was spacious. Right around the corner was the park with amazing walking trails. That was my favorite part!
Friends_and_family Family
6/10
Pleasant
29 Jul 2019
Verified traveler
No A/C. Very loud street noise when windows are open. During a hot spell in the summer find another hotel.
Leisure Family
10/10
Exceptional
19 Jul 2019
Verified traveler
close to city center and train and bus lines. walked to almost everything.
Friends_and_family Family
8/10
Excellent
04 Dec 2018
Verified traveler
A lovely quiet location close to all the tourist spots and train station!
6/10
Pleasant
09 Oct 2018
Donald

Oh well

Not much action for dinner/drinks near by. Came back to hotel @ 9p and the hotel bar was closed and we got booted...pretty weak
Partner
8/10
Excellent
28 Aug 2018
syd

Nice location

Great walks around town beautiful area lots of parks
4/10
Poor
05 Jul 2018
Dan

Poor standards and incompetence

The hotel - a group of old buildings converted to rooms - is of very mediocre standard. The chair at the desk was in bad shape and unfit for use (I was on a business trip and needed to work) and the curtain came off its rack the first morning. Despite my request, the chair was not replaced, and the maid just left the lonely curtain on my bed. Following my complaint the next morning, I was moved to a different room in my absence. The new room had a nice chair but no desk. My complaint was met with a cheeky answer. Only after another full day, they called the owner who personally brought me a small desk and promised to compensate me at check-out. After 6 expensive nights at the hotel they gave me an 8 euro bottle of sparkling wine, adding insult to injury. If you want a nice vacation, stay clear of this one.
6/10
Pleasant
14 Jun 2018
Verified traveler

Modest hotel

The hotel needs an update, like new tiles in the bathroom, mirrors in the room etc. Otherwise it’s rather clean and the area is quiet.
8/10
Excellent
18 May 2018
Georgina
Great location, right opposite the park. Staff were friendly and helpful. Only dissapointment was condition of the room. Very run down, walls scuffed and dented, tatty carpet. Clean towels and bedding though. Overall, pleasant
Partner
8/10
Excellent
14 May 2018
Verified traveler

Nice hotel, adjacent to the park

Our room in the outbuilding was very spacious and larger than I expected in a European city, the only complaint is the building is a bit old, creaky and noisy like me. As soon as the first person is awake in the building on a weekend, almost the entire building is awake if you are a light sleeper.
10/10
Exceptional
17 Oct 2017
Stefanie

Great place to stay in Luxembourg City!

Perfect location! Beautiful wine bar and friendly staff.
Partner
6/10
Pleasant
07 Jul 2017
CrazyBunny

3 Stars for definitely a 3 star hotel

I booked the basic room and it was basic. Clean, enough space but basic. My issue was that I was on the top floor and the wifi did not reach the room. It worked 1 floor down. I did explain this at reception and the guy said that there was nothing that he could do. I am guessing that this must be an ongoing problem for that room.
I would not have booked the room if I knew that I would not have had wifi. The customer service in handling this was not great.
If it was not for the wifi issue, I would give it 4 stars, as it did offer value for money.
The main part of the hotel is quite modern. The basic rooms are in another building and not so nice. Bathroom small but functional.
Good location and good restaurants around. Luxembourg is small.
2/10
Poor
27 Jun 2017
Suan

A night in a noisy furnace

The hotel is on a busy intersection just out of town. It has no air conditioning and the room was like a furnace. Opening the Windows marginally cooled the room but subjected us to the incessant traffic noise throughout the night. It was awful!
Family
4/10
Poor
01 Mar 2017
andrew

Terrible Room Nice Food

First off the restaurant was really good. Great quality and service. However the Hotel was awful. The room I had was cold, furnished by buying some Pine stuff from a second hand store, tiled floors with no carpet and not even in the main Hotel. \"Over the crossroads and on the left\" Couldn't find the entrance, went back and was given a look of disdain at them having to show me. So service gets a zero as well. My advice is to stay somewhere else and visit for dinner
6/10
Pleasant
13 Feb 2017
Mark

A bit disappointing

Not the most helpful staff I have come across. We picked the hotel because of the location and it had a car park. Shame Hotel.com did not state you need to book the car park. Street parking was hard to find, it took 15 minutes to find a space, parking metre with a maximum stay of 5 hours. I knew the rooms needed up dating, but the pine beds were so creaky. I was not impressed in February to find the room had the heating turned off, leaving to room cold. The tiled floors made the corridor echo every time a door banged shut.
Family
8/10
Excellent
14 Nov 2016
josephine
Great place to stay
Family
8/10
Excellent
14 Oct 2016
Alexander
It was good. There was no wifi and tea/coffee in the room.
8/10
Excellent
12 Oct 2016
patrick

Châtelet has delivered overall excellent stay

Overall, very Good, pleasant atmosphere and service relative to the cost.
Partner
8/10
Excellent
08 Sep 2016
Daniel
Room was a little dated but hotel was clean, tidy and well managed. The restaurant offered great food and fantastic service.
4/10
Poor
03 Sep 2016
Andrew

Great restaurant - but don't stay here

Accommodation was poor. Decor and furniture in room was very dated. Shower did not even have a hiker for the shower head. Old fashioned pine beds. Very 1970s style.
Family
8/10
Excellent
02 Sep 2016
Sarah

Good value hotel

We were 4 friends, the quadruple room they gave us was comfortable and very spacious and really good for four singles with plenty of room - it was at the top of a fairly narrow flight of stairs though. The hotel is in a good location, a short walk from the old town.
Family
8/10
Excellent
08 Aug 2016
Sigurdur

We are Icelanders, love football and friends!

Nice staff. Loud traffic and screams during weekends nights.
Partner
6/10
Pleasant
28 Jul 2016
Verified traveler
Hotel was fine for a quick stay. Parking is limited but secure.
10/10
Exceptional
25 Jul 2016
Verified traveler

Nice hotel with great proximity to city landmarks

Outstanding location near downtown and all landmarks. Parking accessible.
6/10
Pleasant
13 Jul 2016
Verified traveler
The hotel staff could have been a bit nicer, but this hotel is okay for a short stay.
8/10
Excellent
14 Jun 2016
Robert
Hotel was fine but beware of the noise from the bar patio.
8/10
Excellent
01 Jun 2016
George

Nice hotel close to the city centre.

Good hotel and services as advertised. Bathroom is rather smaller than expected, very crammed. A tad expensive for the value provided but nothing you can't look over.
6/10
Pleasant
05 May 2016
Verified traveler

Nice looking hotel, looks recently renovated

Nice hotel, easy walk to town.
When I stayed they were having a few problems in the outer building, so I would recommend asking for rooms in the main building.
6/10
Pleasant
28 Apr 2016
Shariff

ok only

this is more a hotel bolted onto a great restaurant rather than the other way round. rooms were basic and road noise was high. cheap though. for some reason housekeeping would turn off my radiators and open my windows so when I went to sleep the room was freezing. it was 0 degrees c. outside and snowing!
6/10
Pleasant
19 Apr 2016
SIN TING

Overall condition ok but the room has no lock

We are family of 4. We stay in a room with a double bed and sofa bed. The room is small, but the price is resaonable among the hotel in Luxembroug.
The room is located in a building next to the hotels and has no lock. Originally we thought there is noone live in the building. But there was someone else check in in the midnight. It could be dangerous if there is no lock.
The hotel located about 15 minutes walk in the train station, but it is easy to find by google map.
There is no free wifi, and no facilities un the hotel.
Family
6/10
Pleasant
22 Nov 2015
Yoram

A very simple hotel with good service

My room was too much small and everything was old fashioned and not convenient
6/10
Pleasant
03 Oct 2015
Verified traveler

Somewhere between average and good

There appears to be a lot of criticism on the reception and service. The receptionist could not have been more charming or helpful, so perhaps there has been a change. The hotel is rated as 3*, which is about right, but then again price wise it is in this category. We found it to be comfortable and well located, albeit very French in design (very black and grey). The restaurant gives the appearance of being upmarket with a good menu, but the meal was basic and lacked any imagination. It would be so easy to make it much better. The €15 charge for the car park is a bit steep, but there is on street parking and a public car park around the corner. Oh and double check with the hotel when booking as Tripadviser says breakfast is included in the price, but we were told it was not and this would add another €10 per person.
Partner
8/10
Excellent
27 Sep 2015
CARMEN

luxemburg hotels

Hotel is quite central, few metres away from the central station and only a quarter of an hour walk from the old centre of luxemburg. Room was clean and cosy, though at least a bedside carpet could help. Bathroom was not so big either and hot water takes some time to come. My greatest disappointment was the fact that I was given a room on the 2nd floor in an adjacent building to the main hotel. That meant that to take bfast I had to go out of my hotel. But to top it all, these premises had no lift and I had to take up my bags all 2 floors. On the last day however I found a very helpful guy at reception who very kindly offered to bring down my bags to the reception. On the whole a very pleasant stay with very good wifi access as well.
6/10
Pleasant
24 Aug 2015
Deborah

Nice but dark and noisy

The hotel is close to the central plaza which is a bonus. The employees were all friendly. They had a map of the area but it would have been nice to have some recommendations of where to go. It is decorated in black and gray so our room was very dark, as was the lobby. It made it difficult to read anything. The neighborhood is nice and we felt safe but they have a restaurant in the hotel which is open till 2:00 in the morning. My children had a room on the street side and since it was very warm our windows were open. They got all the smoke and conversation drifting into their room till the wee hours of the morning. The beds are very comfortable. We will probably look elsewhere next time only because of the issue with restaurant customers.
Family
4/10
Poor
22 Aug 2015
grace

very poor service

While the hotel was comfortable there were a few things that I found were quite poor for the price charged. No complimentary tea/coffee in the room. On Sunday night the hotel was closed down and there was no where I could get a cup of tea. This was at ten pm. Also Saturday was a holiday and again after breakfast the whole hotel closed down with no provision for guests to get anything to eat or drink. My tv channels stopped working. I reported it three days in a row to reception and after the third time somebody fixed it. The breakfast was just about adequate. I have stayed in hotels for 50Euro per night that gave better service. Not worth the price charged
Family
8/10
Excellent
21 Aug 2015
Woody

Pleasant walking distance to main part of the city

Enjoyed the stay and staff were very pleasant in their interaction with me.
10/10
Exceptional
02 Aug 2015
Verified traveler
Extremely friendly staff! Love the location. In the city but yet not near the main busy streets, which gives the hotel a quieter atmosphere! Room was simple but very clean and had all the comfort needed. Will definitely recommend!
10/10
Exceptional
26 Jul 2015
lisa

the cool place

great room for the $, the best price,the best bathroom ever!!!!!!!, bar and lounge
Family
10/10
Exceptional
10 Jul 2015
Stephen

spacious, well located and attractive

The hotel was old fashioned but beautifully appointed. There was a lot of space in the rooms with beautiful full sized bathrooms attached. It is in an excellent location to access Luxembourg city centre and historical attractions. This was our first visit but we would certainly stay here again.
Family
8/10
Excellent
08 Jul 2015
Toby

Clean, friendly little hotel

This is a nice little hotel on a residential street about ten minutes walk from the center of the city. Our rooms were a bit spartan and the decor was pretty dated, but they were clean and comfortable, and the hotel staff were friendly.
Family
6/10
Pleasant
19 May 2015
Flávia

Pay attention which room are you booking!

If you check online etc you will see they have a refurbished (nice and new) room and an old room (in another building with wooden beds). I emailed them to make sure that if I booked I could have the new room and they confirmed I could. I got there and the hotel was full and they gave me the old room, a studio, really poor and simple. They said they would give us the breakfast as a coutersy then. The next day they changed us to the refurbished building and the new room. We stayed for two days and had breakfast there both days. When the bill came, they charged us for the second day breakfast and told us that the courtesy was just for the first day. Common, that was not near a compensation (the rooms cannot be compared!), and I would expect them to be more worried about their mistake and at least give us the breakfast for both days...
Partner
4/10
Poor
12 May 2015
Verified traveler

Overrated hotel

Don´t stay in lower floors. Terrible noise from the guests of restaurant, from the cars, you will not be sleeping well. The breakfast was nothing special, no 100% fresh juice, no capuccino, I did not enjoy it.
10/10
Exceptional
04 May 2015
Ron

Fills the bill.

The Hôtel Le Châtelet was moderately priced, very clean and in a central location......easy walk to the train station, easy walk to the center of the old part of the city.....the front desk staff was very pleasant and helpful. We did not eat in the restaurant in the hotel because we wanted to wander around the city and eat in smaller establishments.
Overall a very good experience for my first trip to Luxembourg
6/10
Pleasant
15 Mar 2015
Craig

expensive for what you get, but that's Luxembourg

We had the loft room (#10) and were there in the winter, so this review may not reflect a typical experience. The main selling-point of this hotel is its proximity to the old town - a ~1km walk takes you to the Ducal Palace, Cathedral, Bock Casements, etc. There is limited parking, but probably enough for the number of rooms. The restaurant and lounge (bar) were busy and looked very nice, but a little pricey for a family meal. Unfortunately, we found the room to be not particularly comfortable (chilly, and 4 single beds). Worst of all, there is an extremely tight spiral staircase to the loft, VERY difficult for someone tall (I kept getting stuck with my knapsack) or with a large suitcase to navigate. We've travelled across France and western Europe from Normandy to Corsica and back to Belgium, and the cost of this place was more than double any other place we've stayed, and was certainly in the lower 25% for comfort. Luxembourg is an expensive place, though, so if you want to be close to the action, you'll pay these kinds of prices.
Family
6/10
Pleasant
09 Dec 2014
Verified traveler

Good location but Spartan furnishing

Although the staff here were very nice and efficient, I found something slightly unnerving about this hotel. The emblem in the restaurant (and on the menus) was a skull and there were sinister dark curtains to get in and out of the public rooms. Our room was spacious but very sparsely furnished - it had an unloved feeling to it, as if the real business of the hotel was something else - I can't imagine what! I also booked the hotel because it had a car park but when we arrived in the mid-afternoon the small car park was already full, so we parked on the street anyway...

Location & surroundings

Le Chatelet
2 Boulevard De La Petrusse, Luxembourg, Luxembourg

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Le Chatelet

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