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Best Western Plus Olive Branch Hotel & Suites

Olive Branch-MS · United States

10915 Business Center DriveView location

8.0/10Excellent782 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.6/108.6
Condition8.2/108.2
Location8.4/108.4
Neighborhood8.2/108.2
Quality8.0/108.0
Value8.0/108.0
Amenities7.4/107.4
See all ratings
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Olive Branch Hotel & Suites

Olive Branch hotels are close to Memphis so guests can enjoy all the excitement of the city, but with the peace, quiet and more affordable prices of a non-downtown property.

For guests looking for hotels near Southaven or Graceland, nothing compares to the Best Western Plus Olive Branch Hotel & Suites.

With a convenient location near I-78, I-55 and I-40, you’ll be minutes away from the King’s castle of Graceland and of course the Memphis Museum for those craving a touch of culture and history. The Memphis Zoo is a must-see attraction nearby for a wonderful day of outside fun.

The Snowden Grove Stadium is a popular spot for events, from sports to concerts, and guests' rest easy knowing there’s never an entertainment shortage. All hotels in Olive Branch offer guests a great location, but only here are you treated like family.

Read more about this hotelShow less

Construction workers choose this Olive Branch hotel because of the comfortable accommodations, extended stay rates and the convenience of being only 15 minutes from the airport when it’s time to visit the family. FedEx employees also favor this property, enjoying a fast commute and all the comforts of home.

From business to leisure, guests feel like part of the family from the moment they arrive. Members of staff are all local ambassadors and are happy to provide recommendations for sightseeing, dining and shopping.

If you only have a day or two in Olive Branch, plan accordingly because there are endless things to see. Indulge in some of the local fine dining or head out on a shopping adventure in downtown Memphis.

Elvis keepsakes abound, and no trip to Graceland is complete without your own pair of blue suede shoes or trying out a special peanut butter sandwich King Style. Reserve your next stay at Best Western Plus® Olive Branch Hotel & Suites where every guest is treated like royalty!

Enjoy your stay.

When you stay at Best Western Plus Olive Branch Hotel & Suites in Olive Branch, you'll be near the airport, within a 5-minute drive of Methodist Olive Branch Hospital and Magnolia Park.

This hotel is 2.3 mi (3.8 km) from Southridge Community Park and 3.2 mi (5.1 km) from Olive Branch City Park. Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LED televisions. Wireless internet access (surcharge) is available to keep you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Rollaway bed fee: USD 15.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Methodist Olive Branch Hospital 0.9 km / 0.6 mi
Southridge Community Park 3.6 km / 2.2 mi
Magnolia Park 4.3 km / 2.7 mi
Olive Branch City Park 5.1 km / 3.2 mi
Olive Branch Public Library 5.3 km / 3.3 mi
George Harrison Municipal Park 5.8 km / 3.6 mi
Olive Bark Dog Park 7.8 km / 4.8 mi
Braybourne Park 8.2 km / 5.1 mi
Cherokee Valley Golf Club 8.3 km / 5.2 mi
South Woods Memorial Park 8.7 km / 5.4 mi
Hamilton Lake 9.8 km / 6.1 mi
Irene Golf & Country Club 10.4 km / 6.5 mi
Bennington Village Lake 12 km / 7.5 mi
Villages of Bennington Conservancy 12.4 km / 7.7 mi
Lowrance Road Park 12.7 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • Number of floors (main building): 3
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 21 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Terrace
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Restaurant
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • TV lounge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 23 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable3 photos

    Best Western Plus Olive Branch Hotel & Suites

    Room Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Minibar
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKING • 1 BedroomQUA.NM-10
    QUADRUPLE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Olive Branch Hotel & Suites

    QUADRUPLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Olive Branch Hotel & Suites

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Hairdryer
    • Desk
    • Cable TV
    • Minibar
    • Internet access
    • Radio
    • Direct dial telephone
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 23 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Olive Branch Hotel & Suites

    Room NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Internet access
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Minibar
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 23 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Plus Olive Branch Hotel & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Wake-up service
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Minibar
    • Microwave
    • Ironing set
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Olive Branch Hotel & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Olive Branch Hotel & Suites

8.0
Excellent
782 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
8.2 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
06 Jul 2026
Yury
The room had a very strange and slippery floor, as if it hadn't been washed but simply smeared with detergent for fragrance. The sink in the room didn't work, or rather, the drain was clogged, and there was a generally strong, unpleasant odor. The breakfast wasn't bad, and it was quite good for the price. I just wish the coffee or tea had been a little better.
Family
2/10
Poor
15 Apr 2026
Sean
Bathroom sink's pipes and porcelain completely broken. Could not use sink. They didn't accommodate the issue or offer refund. AC vents caked in black and brown mold. Have pictures and video proof.
Self
8/10
Excellent
13 Apr 2026
Lakisha
Good environment nice hotel and clean rooms
Friends
10/10
Exceptional
23 Jan 2026
Winfried
All good
6/10
Pleasant
20 May 2025
larry

old man

noisy the trash truck at 2:30 am must have been by stairs lots of nose from people dragging things up and down the stairs someone running, morning breakfast was great it was nice and clean good parking places to eat close by getting to what we needed was great with the roads around maybe a room next to ours you wound not have the stair nose or the trash truck just outside our window in the morning
Business
4/10
Poor
19 May 2025
Mikel
Beware!
Check your bank account for overcharge
Business Self
4/10
Poor
12 Apr 2025
Alyssa
The room was nice and clean, but the building and hallway smelled like weed and unclean. I enjoyed our room, but the hallway was nauseating.
Leisure Partner
2/10
Poor
16 Feb 2025
Ajah
DO NOT STAY HERE. Sandra harassed my Boyfriend and I the entirety of the trip, tried to argue with us over the room phone and then said she didn’t care if we wrote a review. The entire trip, she kept trying to say we “smelled” like weed coming in when my boyfriend had a medical card and no weed was smoked on the premises. And the room didn’t smell like anything. I watched her walk in with a 24 pack of Beer on the clock and this is the manager?? Then proceeds to say she has premium members that stay there, so she obviously doesn’t value a regular paying customer. They had an issue with checking me out properly, and there was obviously nobody complaining because there was barely anybody staying in the hotel. You walk in to check on her employees are sleep on the job and more.
Leisure Partner
8/10
Excellent
22 Nov 2024
Howard
Great place
Business
4/10
Poor
26 Sep 2024
Richard
Room had bad smell, door cards didn’t work, staff unconcerned
10/10
Exceptional
25 Sep 2024
Billy
Good.
Friends_and_family Family
8/10
Excellent
21 Sep 2024
Charla
Clean, decent beds, free breakfast buffet.
Leisure Family
10/10
Exceptional
27 Aug 2024
Teresa
Very clean, lobby smelled amazing. We were pulling a trailer and had no concerns because parking lot well lit and clean.
8/10
Excellent
29 Jul 2024
Todd
Convenience
10/10
Exceptional
16 Jul 2024
Jan

Given the best at Best Western Plus!

My stay at Best Western Plus in Olive Branch MS was great! The manager Sandra and her team was attentive, accommodating and very friendly.
The Breakfast buffet was delicious, and freshly prepared each day.
My elderly Uncle and Mother traveled with me for our 4 night stay. All staff were very respectful and graciously offered assistance to both of them.
I will definitely choose to stay here in the future.
Friends_and_family Family
4/10
Poor
14 Jun 2024
Yeosup
The room was too smelly, and it looked too old.
Business Self
2/10
Poor
07 Apr 2024
James
The property was great the checkin reservation was terrible on Expedia's behalf unsuccessful checkin due to virtual card incorrect from card used to make reservation. The room had to be cancelled and rebooked at the counter
10/10
Exceptional
01 Apr 2024
Jennifer
Very nice place to stay! Very! Very! Nice Staff!
Business_and_leisure Self
10/10
Exceptional
16 Mar 2024
Jeremy
Clean enough. Wasn’t the cleanest best western I’ve stayed at, but was good enough for one quick night stay.
Leisure Family
4/10
Poor
18 Feb 2024
Lenise
The receptionist was friendly and polite, but unfortunately, my stay at this hotel was unpleasant. An overwhelming chemical odor permeated the entire property, making me feel nauseous and concerned about air quality. Additionally, I noticed suspicious activity that made me feel unsafe. Despite its modern exterior, the room's worn interior gave me doubts about cleanliness and maintenance standards. Ultimately, I decided to leave and book a different hotel due to these issues impacting my comfort and security. I would not recommend staying here.
Business_and_leisure Family
2/10
Poor
17 Jan 2024
Terri
For the price I really expected better. When I arrived and checked in and received my key. I went to the room. Once I entered the room and had a loud smoke smell which I booked a non-smoking room. I booked a non-smoking room because I’m allergic to smoke . So yes I had to take medicine because of the smoke smell. I went back up to the front to explain the situation and the employee only said they were sorry and said they had no one to clean the room but if I wanted them to come in they would dust. Later that night police and ambulance arrived because a guy gave a kid a edible gummie and he had a bad reaction I guess . So that went on for awhile. The next day I went up front to explain the situation about the room and I wasn’t satisfied and the employee which was a lady just brushed it off and didn’t say anything. I also asked if they had another kitchenettes suite and she said they only had the one I was in. Which might I had was located at the end of the hall where they do laundry and mens and ladies restrooms so during the day while trying to rest all you here is a toilet bowl flushing. They could’ve stated that about the room someone books it in the description. The staff wasn’t helpful or friendly at all. Every time I went to the front desk for something I had to wait because they were outside smoking not paying attention. Really I should’ve been refunded because the stay was not pleasant at all. It looks new but the furniture was old in the room.
Business_and_leisure Partner
10/10
Exceptional
02 Jan 2024
Kristin
Nice property, good breakfast
Leisure Partner
4/10
Poor
02 Jan 2024
Kimberly
The hotel smelled like smoke. The bed was comfortable. The shower didn’t work so we had to let the bath water run and wash ourselves that way. I always look at ratings before I purchase & I wouldn’t have rated it the way others have. Definitely could use some improvements
8/10
Excellent
01 Jan 2024
Jared
Some of the amenities in the room were in sad shape. The bed frame had stains and heavy wear; the mini fridge and microwave were damaged but operating well. I think overall worth the price, but it could be better.
Business Family_with_children
4/10
Poor
11 Dec 2023
Rachel
This hotel is in poor repair. I paid for a suite with a kitchen. Yes, it had a huge refrigerator, a stovetop and microwave, however, no utensils, dishes or even any paper towels. Beds were nice, but I needed a step stool to get in bed (I'm 5' 5\", so I am not too small.) Bathroom floor was filthy at the ground level - does anyone even check this stuff?
Breakfast area was ok, with ok choices - and a weird coffee machine.

I do not recommend this one. Stay someplace else.

The night desk clerk was very sweet and kind.
Business_and_leisure Partner
10/10
Exceptional
01 Dec 2023
Taronda
Couldn’t ask for anything else, everything and everyone was perfect. I’ve never stayed at a property that felt like home. The housekeeping staff was like family, they made me feel more than welcome. Couldn’t have chosen a better place to stay.
Business_and_leisure Partner
10/10
Exceptional
29 Nov 2023
Michael
Staff was great from check in til checkout
Leisure
2/10
Poor
24 Nov 2023
Violet
My room wasn’t clean for two days and I was later told that I had to request because of the holiday for the room to be clean. Never heard of such and then after the fact you then taking my money, and tell me all the day that I was being checked out.
Leisure
6/10
Pleasant
21 Nov 2023
Jonathan
Room was dirty, chairs had visible stains. Front desk was helpful to get me in a different room.
Business Self
4/10
Poor
29 Oct 2023
Vincent
Dirty environment , a few dope heads that work there you will see when u get there … I feel like it’s prostitution going on also be aware!
Leisure Partner
10/10
Exceptional
23 Oct 2023
Mary
Friendly staff, easy to get to. Grounds are well maintained. Room is clean.
Not far from some places to eat.
Looks like some maintenance is happening on the 1st floor but that's not inconveniencing me!
Leisure Family
4/10
Poor
13 Oct 2023
Jasmin
The doors were cracked easy access to gained in the room
8/10
Excellent
12 Oct 2023
Larry
Other than the noisy elevator, the noisy neighbors, the cockroaches in the bathroom, inedible breakfast, dripping bathtub faucet and the shower temperature control backwards….our stay was……ok. 😒
Leisure Partner
8/10
Excellent
09 Oct 2023
Michael
Property just needs maintenance and upkeep. Staff was very helpful.
6/10
Pleasant
08 Oct 2023
Carl
Cleaning staff for rooms did not replace towels
Leisure Friends
2/10
Poor
05 Sep 2023
Jahnavi
It was extremely smelly hotel due to moisture that one cannot even breathe properly. I had a booking online and couldn't even checkin, I'm waiting for canclatiin confirmation and refund.
8/10
Excellent
21 Aug 2023
Andre

Great experience

The hotel was nice, clean and located close to the Highway. The staff on the other hand were out of this world. They were pleasant, helpful and accommodating. The breakfast meal was one of. The best I had experienced in my travels. I could not believe how relaxed we felt when we got settled in. I would highly recommend this hotel 100%.
Partner
10/10
Exceptional
16 Aug 2023
Nadine

Would stay here again.

Nice room. Donna at front desk was very nice. And even told us about a walking place to have dinner and drinks. 5 stars to Donna.
Partner
2/10
Poor
14 Aug 2023
Joohlie
The room smells like cigarettes and mold. It had stains on the wall and the carpet felt dirty
10/10
Exceptional
13 Aug 2023
theron
Great staff n nice clean room
Leisure Partner
6/10
Pleasant
07 Aug 2023
Sandra
The room had a damp smell to it, like it recently flooded or something. Had to pull hard on the room door and bathroom door in order to close it shut.
Leisure Family
4/10
Poor
29 Jul 2023
John
Had no hot water in hotel,breakfast was awful..
Staff was very unknowingly of policies.not properly trained.
Leisure Family
10/10
Exceptional
20 Jul 2023
Jasmine
We had a power outage due to the storm so finding some close, nice, neat and comfortable was this place.
Friends_and_family Family
4/10
Poor
17 Jul 2023
jeremy m
The hotel was priced poorly based on the conditions of the facility. We paid a premium price for subpar accommodations.
Leisure Family
6/10
Pleasant
11 Jul 2023
Christian
it felt dirty
Leisure Self
6/10
Pleasant
29 May 2023
Larry
Room furnishings were not installed complete. Sink in room was not installed and faucete hoses were not connected and sawdust / trash was inside cabinet!
Business_and_leisure
10/10
Exceptional
28 May 2023
Angelia
I like everything
Leisure Partner
6/10
Pleasant
24 May 2023
Suzanne
Responsive front desk staff. Bed is comfy and clean. Good location for travelers. Nice breakfast spread.Our room (115) has a distinct and enduring odor of a previous smoker combined with use of cleaners (Volatile Organic Compounds - VOCs) and scents too mask the odor.
Seems ironic the hotel takes a damage deposit for smoking when you are assigned a smoking room😉 Would also be nice not to have smokers at the entrance upon arrival- perhaps a smoking area 20 feet from entrance as is standard in the industry .
Leisure Partner
2/10
Poor
23 May 2023
Dimitri
Pool was disgusting and dirty, breakfast was subpar for a best western, tv was small, room was ok at best.. very disappointing after spending 4 nights at the best western in desoto. Really needs a lot of improvement!
6/10
Pleasant
22 May 2023
Verified traveler

Just OK

Could not open door of first room because lock was broken. A/C in the new room barely worked. Light bulbs flickered constantly in all the lamps. Carpet needs vacuuming. Thankfully, it was quiet.
Business
8/10
Excellent
10 May 2023
Nona

Nice weekend stay.

Our stay was good! The Front desk was very helpful.

The breakfast attendent was very accommodating.
Friends_and_family Family
2/10
Poor
30 Apr 2023
Monsharee
Stayed at the hotel for only an hour and left. Bugs were coming out of nowhere all over the bed and floor.Tried to get a refund and they refused as if I was telling a lie. The manager who’s name is Michael was rude and didn’t want to help resolve my issue. I will be sending my video of the bugs crawling to the news station and exposing this hotel.
Leisure
4/10
Poor
07 Apr 2023
Gail
My husband got sick on the day we were to arrive. Had to return home so he could go to his doctor. I wanted to cancel, but property’s policy wouldn’t let me without keeping my fee😕
Leisure Partner
10/10
Exceptional
27 Mar 2023
Marty
The motel was everything we hoped for with the exception of the fact that the ice machines were not in working order. Other than that, this was a great stay. Very peaceful with no noise issues during the night. There was a guy at the front desk when we checked in on Saturday night that was obviously a peddler and was talking to the desk clerk. He smelled of marijuana and seemed to be very high at the time. I would check into this matter as these people should not be allowed in such a place of business. My wife and daughter were very uncomfortable in his presence while attempting to check in.
Leisure Family_with_children
10/10
Exceptional
07 Mar 2023
Angelia
Nice and clean. Really good service.
Leisure Self
2/10
Poor
06 Mar 2023
Kiara
My stay here was ABSOLUTELY HORRIBLE & I will NEVER book here again. There was a kitchen sink against the wall of the bedroom that was not finished. The door to my room did not fit the frame therefore I could see through the hallway from the inside of my room. Once voicing my concerns they were IGNORED!! NEVER AGAIN!!!
Leisure Family_with_children
10/10
Exceptional
31 Jan 2023
Michael

Olive Branch trip

Everything was very good and I have enjoyed my stay
Business
4/10
Poor
26 Jan 2023
Christopher
The food in the morning for breakfast was horrible. The bagels were rock hard and the eggs were very watery. The staff sat down and just stayed preoccupied on there phine and didnt do anything.
Leisure Family
8/10
Excellent
25 Jan 2023
Coretta
The first room I was assigned to didn't have the best looking bathroom and I wanted to check out and go elsewhere. Because the room was paid for through a 3rd party, I was unable to get a refund and stay elsewhere. The mgr on duty Michael upgraded my room which was much nicer, comfortable and in a better condition. All of the staff I encountered were nice, friendly & helpful. If this hotel is years old, they may just need to work on upgrading some of the rooms if anymore are like the first one I stayed in. Being at the interstate, I am sure they get a lot of guests and wear and tear. I am appreciative of the staff assisting me with resolving my concerns. I didn't have any other issues during my stay.
Friends_and_family Family
8/10
Excellent
23 Jan 2023
Vanessa
Basic hotel with updates happening. The room was clean. The mattresses were hanging over the platform but slept okay. Front Desk clerk was very friendly as was every employee that we came in contact with.
Friends_and_family Family
10/10
Exceptional
16 Jan 2023
Brian
The room accommodation was so nice - clean, roomy, included everything we needed. The bed was comfortable and the extra pillows we requested made sleeping great. The staff who greeted us, offered services and especially the lady (Teresa) managing the breakfast room are GREAT!!
Leisure Partner
6/10
Pleasant
23 Dec 2022
Deborah

No thanks

Have stayed here before but it has gone downhill. Worn down, hard loud beds with even the slightest movement. There was a cockroach in the bathroom the next morning. Absolutely disgusting. Won't stay again.
Partner
6/10
Pleasant
28 Nov 2022
Rebecca
Decent location. It was quiet for the most part. Staff was friendly and helpful. We loved Tessa! She was by far the most helpful and friendly. Things that made it not 4 or 5 star experience… the kitchenette we had didn’t have a microwave, no pots/pans and no silverware/utensils. Made the kitchenette useless. The larger refrigerator was nice though. The room only had 2 towels for a double Queen and when we asked for more towels so all 4 of us could shower, we were given 1 and told that’s all they had. Finally, many of the outlets didn’t work so it was difficult to charge our phones and watches at night. We will visit Olive Branch again, depending on price I might stay here again. Family stayed at the Holiday Inn and it seems a bit nicer. Plus closer to stores and other businesses.
Leisure Family
8/10
Excellent
20 Oct 2022
Laura
Rooms need a little work. Our toilet ran the whole 4 days we were there. Bathroom ceiling had some mold. The front desk clerk and breakfast staff were awesome
Leisure Family
2/10
Poor
10 Oct 2022
Jessie
Not very clean small Tv. A big crack in door you can see from inside out
2/10
Poor
26 Sep 2022
Verified traveler
The smell of the room was terrible. The room was dirty and the hotel itself felt unkept. The bar of soap was opened and the toilet tissue was sitting on the counter because the holder was broken. The coffee maker was next to the toilet. Would not recommend this hotel.
Friends_and_family Family
8/10
Excellent
12 Sep 2022
Renae
Overall stay was just ok. The rooms are rather small and location seems dated. I smelled smoke in the hallway!! But the most disappointing thing is we were traveling to the area for a game and got there an hour early. We asked the guy at the desk if it would be possible for us to get into our room. The other travelers at the Drury Inn was let into their room. He was rather rude and matter of fact when he said there would be no rooms or check ins until 3! And then he tells my husband that his hotel sells out every day-like treating us this way wouldn’t affect his bookings. I just thought it was rude because I saw no cleaning people or very many cars on the lot. When we returned, at 3:30 he was gone and another worker was on her phone in an office visible from the front desk. She had my key ready so apparently he had told her the situation. She wasn’t very friendly either! I would choose another location if I had to stay in the area again based on customer service alone. We travel a lot, so I know this isn’t standard or normal.
Leisure Family
2/10
Poor
27 Aug 2022
Tony

Very rude

We walked in and the lady at the front desk told me I was lucky I still had my room because they don’t hold rooms if you don’t pay for them in advance. When I booked at Hotel.com they told me that I pay at the property. But the lady said that’s a lie when I had proof but she didn’t want to hear that she just kept going on and on about we were lucky . Never again will I stay at this hotel very rude and not helpful
Friends_and_family Family
6/10
Pleasant
07 Aug 2022
Mark
We had three guest and had 2 towels. Went down for a third towel and it looked like it had the mange. Huge clumps of the actual towel was missing. Had no coffee cups and no coffee pot so we could make no coffee in the room.
Business_and_leisure Family
10/10
Exceptional
29 Jul 2022
Adam
Great Staff and a great place
Business_and_leisure Self
10/10
Exceptional
23 Jul 2022
cameron
Hotel room are nice
4/10
Poor
20 Jul 2022
Jim
Close to highway
Leisure Family
8/10
Excellent
14 Jul 2022
Wanda

Heading home Day 2

When I first walked into room noticed that cover to air/heating unit was on the floor but air was working. I did not bother calling front desk as I was tired and just wanted to shower, eat and rest.
Friends_and_family Family
10/10
Exceptional
17 Apr 2022
JUDY
The staff was very helpful!
Business_and_leisure
10/10
Exceptional
30 Mar 2022
Teshara

Great hotel!

Room was clean. Staff was very nice. I would definitely come here again if I visit Memphis again.
Friends_and_family Family
10/10
Exceptional
27 Mar 2022
Regina
The Breakfast could of had a few more selections, but grateful to see it open and the food was hot.
Business Partner
10/10
Exceptional
14 Mar 2022
Verified traveler

Good Hotel

The room was clean and comfortable. The staff was friendly and helpful. They did offer a limited selection of hot breakfast options. There was a winter storm during our stay. The parking lot was not treated where ice was formed, but neither were the surrounding roads. We had no issues with anything during our stay.
Friends_and_family Family
6/10
Pleasant
24 Jan 2022
Lori

Keep driving!

Sooo noisy! Trucks on the road right outside the room all night/ day long. This was poor placement of a hotel. Strong smell of cleaner (carpets?) in room. Saw a very small roach on counter by hot food warmers. The gravy for the biscuits was thick glop! Inedible!
Partner
10/10
Exceptional
06 Dec 2021
Casey
Very convenient and you can see they are working to keep the facility updated and in good condition.
Leisure Family_with_children
6/10
Pleasant
24 Oct 2021
Randall

Just okay

Just okay very noisy lots of kids still running and jumping around late into the night.
Partner
10/10
Exceptional
20 Oct 2021
Dale
Need a better quality breakfast I've been to other best westerns and this one was not near as good.
Leisure Family
4/10
Poor
06 Sep 2021
Brandon
My floor was wet the entire evening, the bathtub in the bathroom had a broken drain with parts just sitting in them, the staff did nothing to help the situation, even after I told them about my problem and they were always out of towles
Business Partner
6/10
Pleasant
29 Aug 2021
Doreen

Mattresses need updating.

Mattresses need updating but Room was clean and nice. Smelled marijuana in the hall a couple of times although it was a no smoking hotel.
Business
8/10
Excellent
28 Aug 2021
Kenny
A little pricey but very clean and comfortable with very friendly staff.
Partner
10/10
Exceptional
01 Aug 2021
Solomon

Clean & Comfy

I had an amazing stay! Clean & comfy with a gas station within walking distance. Will stay here again!!!!
Self
2/10
Poor
30 Jun 2021
Donna

Monday night in Mississippi

Yes check-in was 4:30 not 3:00 the room was not clean and the door had been kicked in by a previous resident the door was totally unsafe you could see clean through the door into the hall we had an emergency as soon as we checked in didn’t notice any of the things until we return which was late spoke to the night attend it she stated there was nothing she could do as far as changing our room next morning spoke to the manager Michael he agreed to switch rooms normally that that room was damage the door and he also told my husband the reason for the late check-in was that he didn’t have no one to clean it at that moment and after it was clean he would have to check the room his self so obviously he didn’t check the room on Wednesday at check out I notice my account was charged $204 I spoke to the attendant on duty she called Michael Michael says that he was not aware that he needed to make this right he was just under The impression that we just need it a rule change first of all I didn’t think I should have to ask to make this right where is the customer service here all right thank you I’m gonna call the corporate to see if they agree that I should ask for a refund and I’m quite sure they wouldn’t think that I should’ve asked it should’ve been automatic
Friends_and_family Family
4/10
Poor
19 Jun 2021
Rhonda

Disappointed

The room was dirty. I’m attaching a picture of the toilet as an example. There was hair on the end table and one of the towels. I tried finding another hotel, but they were booked. I was disappointed in the room’s condition.
Friends_and_family Family
8/10
Excellent
16 Jun 2021
Verified traveler
Pool was not open.
Leisure Family_with_children
8/10
Excellent
14 Jun 2021
Verified traveler
It was a good hotel for a great price.
Leisure Family
8/10
Excellent
13 Jun 2021
Verified traveler
Hotel was pretty standard but it was clean. Our room was on the first floor so we did get a lot of noise from the parking lot and other guests. Also the breakfast was a little disappointing.
This hotel is great if you just need a clean comfortable place to sleep.
Business Friends
8/10
Excellent
05 Jun 2021
Verified traveler
The hotel was clean and quiet. The breakfast was hot and fresh. The pool was not open for use. The service was polite and respectful.
Leisure Family
4/10
Poor
02 Jun 2021
Verified traveler
I was very upset with the maintenance of the room, as soon as you opened the door it smelled like marijuana. Im aware that the scent is hard to remove but measures should have taken to ensure the smell was under control.
Leisure Partner
4/10
Poor
01 Jun 2021
Rodney
Called said pool would be open had grand kids pool closed
Friends_and_family Family
10/10
Exceptional
01 Jun 2021
Verified traveler
Great staff, location right off the 78 highway. The only challenge is the train whistles all night. If you are not used to city sounds this may annoy you. I use to leave by active train tracks so I was good. There is a fridge and stove top and microwave that was very convenient. Not sure why the coffee maker and ice bucket was in the bathroom probably due to counter space idk. My recommendations is a nice place to stay close to shopping, walmart and grocery store, gas station across the street. Women who made breakfast was the kindest person i met during my trip. Great place.
Leisure Self
10/10
Exceptional
31 May 2021
Sherene

Quite Get Away

Quite, this hotel was great! We were able to get food across the street and spend the evening watching tv with no problem interruptions.
Self
8/10
Excellent
11 May 2021
Verified traveler
Like that it was next to the highway, Didn't like ,did not have enough towels for the amount of time we spent there
Leisure Family
10/10
Exceptional
03 Apr 2021
Matthew

Nice place

It was a nice stay and very nice staff
Partner
4/10
Poor
10 Mar 2021
Jessica

No mask wearing at all

I can’t believe this hotel has so many good reviews. NO ONE had a mask on, including the employees. The bed was comfortable, but I had to go through the entire room wiping down surfaces because I’m certain that if they don’t care enough to wear masks, they probably don’t care enough to clean and sanitize. The kitchen sink was disgusting. There was hair on the ledge above the sink. The toilet was clogged and we had to fill the tank with water in order to get it to flush. This was hands down the worst experience of our entire three week trip.
Partner
8/10
Excellent
07 Mar 2021
Oscar

Frustrating

I booked my stay through Hotels.com and when I arrived at the hotel, I was told that they have not been paid. So I had to call Hotels.com from the lobby with my family and all our luggage standing and waiting to clear this confusion. I was somewhat disappointed and frustrated.
Friends_and_family Family
2/10
Poor
03 Mar 2021
Carlos

Nasty

Dirty room!!! Bathtub plenty of hair!!! Stains in bed and furniture...first and last time on this hotel.
Business

Location & surroundings

Best Western Plus Olive Branch Hotel & Suites
10915 Business Center Drive, Olive Branch, United States

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Best Western Plus Olive Branch Hotel & Suites

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