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Hyatt Place Memphis/Germantown
Memphis - TN · United States
9161 Winchester RdView location
9.0/10Excellent1,001 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.0/10 9.0
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Memphis/Germantown
This Hyatt Place hotel in Germantown, Memphis, offers 127 guest rooms and free Wi-Fi in public areas. The reception is open 24/7. The hotel prioritizes accessibility and offers wheelchair-accessible rooms and adapted facilities. On-site parking is available, and some services may incur additional charges.
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Located in Memphis (Southwind), Hyatt Place Memphis/Germantown is within a 5-minute drive of Mike Rose Soccer Complex and Shoppes At Hacks Cross. This hotel is 12.5 mi (20.1 km) from University of Memphis and 12.6 mi (20.3 km) from Wolfchase Galleria.
Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms have designer toiletries and hair dryers. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Car recommended
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May to September.
- Pool access available from 10:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
-
Optional fees
- Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Mike Rose Soccer Complex
2.7 km / 1.7 mi
TPC Southwind
3.4 km / 2.1 mi
Shoppes At Hacks Cross
4 km / 2.5 mi
Baptist Memorial Hospital-Collierville
4.9 km / 3 mi
Topgolf Memphis
5.8 km / 3.6 mi
Cotton Plant Shops
6 km / 3.7 mi
Riverdale Crossing
6.1 km / 3.8 mi
Carriage Crossing
6.3 km / 3.9 mi
Irene Golf & Country Club
6.6 km / 4.1 mi
Hamilton Lake
6.9 km / 4.3 mi
Germanshire Park
6.9 km / 4.3 mi
Cameron Brown Park
7 km / 4.4 mi
Lowrance Road Park
7 km / 4.4 mi
Methodist Le Bonheur Germantown Hospital
8.3 km / 5.1 mi
Hickory Hill Park
8.6 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- Number of floors (main building): 4
- Twin rooms: 85
- Double rooms: 42
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Airport ShuttleExtra charge
Show 21 more facilities & services
- Laundry service
- Smoke detector
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- Restaurant
- Smoking areaExtra charge
- Meeting room: 2
- Business centre
- Indoor freshwater pool: 1
- Hot tubExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Cycling / mountain bikingExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
QUADRUPLE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
Double or Twin Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 20 m²DBL.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 20 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE TWO QUEEN BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Memphis/Germantown
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Memphis/Germantown
100
reviews shown
Kimberly
Hotel was clean. Staff were nice
Freddie
My room very clean as well as the halls and common areas that we saw. The staff answered all our questions and offered suggestions to help out. The breakfast was better than expected with a good selection of food. There was plenty of parking. All things considered, I would recommend Hyatt to anyone looking for a place to stay while traveling.
Randy
This property was clean and in a perfect location!
Genene
Thank you for hosting our team from New Orleans! We had an amazing stay and truly enjoyed our time. The hotel was clean, comfortable, and conveniently located, making it easy to get to all of our destinations. The staff was friendly and welcoming, and breakfast was a great way to start each day. We also loved the outdoor pool after long days at the track. If you’re looking for nearby places to eat, we highly recommend Gus’s World Famous Fried Chicken, Eggs on the Grill, and Kami Ramen Bar—they were all fantastic! We had a blast and would definitely stay here again.
Jequitia
I love the whole vibe
Stephen
This is nice place in a pretty part of Germantown. Property appears newish and has plenty of dining and shopping options nearby. This was our second time at the hotel, and we drove a little out of our way to return.
Kara
The only thing that could have been improved was more clean towels when guests stay multiple nights.
Carl
Very nice property, with the employee, at check-in, Nehemiah, exceptionally helpful.
Fatima
The room itself was a bit outdated with unclean carpet and the fact of having the sink outside of the bathroom is annoying and not practical. However the front desk staff at night shift were so helpful and amazing and very welcoming. Thank you to the staff
Stacy
Absolutely stellar experience every time I stay here.
Marci
Nice comfortable room and friendly staff. Decor was a bit dated, but it was really nice
Anthony
Clean and spacious room with cable TV and refrigerator. Hot breakfast!
jasmine
My overall stay was great. What I didnt like was that I booked through a 3rd party and selected to pay at the property, but was threatened to have my room canceled because of a pre authorization before I made it to the property. I had never had that happen before when selecting to pay for my stay when I arrived. Other than that everything was great.
Christina
The shower design is faulty which led to very wet floors in the bathroom; the ceiling near the window was poorly repaired but appeared safe.
Breakfast was well stocked and kept current.
Breakfast was well stocked and kept current.
carin
Breakfast buffet was fresh and warm. Room was clean.
DONDERICK
We enjoyed our stay other than the smallest claustrophobic bathroom and the half shower door that was useless that let shower water drain all over the bathroom floor!!!
Greg H Gaddis
The rooms were very clean and updated. It was a busy weekend but the lobby area, breakfast area and pool area were not as clean and nor kept as well as should be with price paid. There was also a mistake with my reservation at my check in. The desk clerk and manager were rude. Instead of apologizing they blamed me for the mistake. I was polite but customer service was sorely lacking. Disappointing!
Young In
Room was huge and really clean. Very helpful staff and nice breakfast. I wlll definitely stay again.
Kennon
the room was really big and the bed was comfortable.
Sunara
This is the best place to stay for the price!
Cryslynn
Great experience! We would return.
Meredith
Breakfast Grant! So quiet! Just a great stay!
Landrick
Elegant and beautiful hotel at a very affordable price.
Matt
The staff was very helpful and the hotel was nice and clean. Very good bed, hot shower, and cold AC system. Great stay and would return again. Thank you, thank you very much!!
Territa
Easy parking, well lit! The staff was very nice as soon as I entered the hotel. My room was excellent, very clean! Comfortable bed!!! I will stay again!
Meredith
It was clean, quiet, near so many restaurants and shops. Nice pool nice bar area. Very friendly. Good breakfast
David
Breakfast was better than most hotels
Stacey
The room was spacious and clean. The bed was comfortable. I appreciated the eco friendly amenities and less plastic use. The breakfast was tasty. Hotel was quiet and safe
Denise
This hotel is in a perfect location—safe and easy to get to anything nearby. Most of the staff were attentive and kind, and the manager overseeing the cleaning and kitchen crews was a standout: warm, welcoming, and genuinely personable. The front desk staff were good overall, though one manager's demeanor noticeably cooled once she learned I'd booked through a third-party site—she became short and unhelpful, which felt out of place given how pleasant everyone else was. That aside, the property itself is clean, comfortable, and well located. I'd stay here again.
Sheri
The room was spacious and slept three very comfortably. The breakfast was delicious and offered all the selections we love! We couldn’t figure out how to get on wifi, but we didn’t ask either. Staff at check in were very polite and knowledgeable. At check out, the breakfast staff answered our questions and were very sweet to us.
rhyan
Staff were kind and room was clean. Kids loved the outdoor pool and that floats and toys were available for them to use.
Charles
It was not a pleasant stay. The toilet was leaking from the floor. There was a terrible musty smell throughout my stay. I was concerned for my health, that perhaps black mold could be growing under the wet carpet all around the air conditioner. Regarding room cleaning, the policy explained to me was that guests who stay multi-nights could expect the room to be clean after the third night. That did not happen in my case. I called the front desk in the evening of the 4th asking if my room could be clean. Fortunately, they were able to do so.
I did enjoy the breakfast and the location of the hotel is very nice. The entrance appeared clean. Much of the parking lot was sealed all due to asphalt improvements going on.
I just can’t get over my room. It was bad!
I did enjoy the breakfast and the location of the hotel is very nice. The entrance appeared clean. Much of the parking lot was sealed all due to asphalt improvements going on.
I just can’t get over my room. It was bad!
Mary
This is a wonderful hotel! Clean, quiet, and extremely accommodating. The staff is friendly and helpful! The best stay! Lots of parking as well.
Tamera
Clean place, comfortable beds, air conditioner works good. The washer and dryer works works good if you need to use them. No microwave in rooms but there is one in the check-in area to use. There is a menu where you can order/purchase food but that's a hit or miss. We couldn't order it because of \"staffing issues\". I'm not sure why they have this if a guest can't use it! They have a list of wines but that was a hit n miss as well. Bathroom lighting is very dim, we would have liked it to be brighter. Overall clean, quiet and a safe place.
Susan
Amazing breakfast! Lots of choices! Comfortable beds, nice size rooms, very quiet. Loved it!
Cressida
Best continental breakfast I’ve had in a very long time! Hotel room was clean and comfortable.
Aaron
Safe place and comfortable. Breakfast would have been great if it was warmer and not cold.
Jennifer
Quiet, clean, and quick checkin/checkout.
Jillian
Amazing front night staff. The bar could have a bit more stock, but I really appreciated the kindness that was extended to me by 23 year old young man working. (Sorry I can’t remember your name, Entrepreneur). He was very patient with me and even helped me with getting my picky eater son a decent meal. Thank you so very much
Maria
Hyatt Place Germantown was a nice enough place to stay. The rooms were spacious and clean. My only complaint is the rooms have refrigerators but NO microwave. I was shocked because I'm used to both in a room.
Joseph
This was our second visit to this location. Everything is clean and well maintained. The adjacent streets are quiet. Rooms are spacious. Good value for your traveling dollars. My only disappointment is breakfast. Coffee was bland and not hot. Food was poor quality.
Danny
Great staff and clean rooms! Breakfast was amazing!
Kopy
Booking a hotel sometimes can be a crapshoot. This specific hotel was everything we ever want when we get a hotel. Clean, spacious, not 1970's painted over amenities, not $500 a night, in a great area, even the breakfast in the morning was quality and worth the time. I genuinely will start looking to book at a Hyatt Place whenever I travel now because this place was exactly what I wanted.
Kelly
It was clean enough and it offered complimentary breakfast with a lot of choices.
Our showerhead sprayed water everywhere even outside of the shower and got the floor and toilet all wet. Called to tell them and they said maintenance had left for the day so we just dealt with it for the 4 showers my family needed. Beds were not comfortable.
Our showerhead sprayed water everywhere even outside of the shower and got the floor and toilet all wet. Called to tell them and they said maintenance had left for the day so we just dealt with it for the 4 showers my family needed. Beds were not comfortable.
James
easy
Richard
Nice, new in upscale location. Breakfast was underwhelming but passable compared to most and seating was limited. Otherwise all top-notch.
Amir Hosein
Best option in Memphis
Maha
The cleaning needs to be done properly they dont clean unless requested and that to just the towels no detail cleaning
Peggy
Parking was excellent. Did not eat at the hotel.
Orry
We had a great stay here! It was worth a few extra minutes on our journey. No traffic noise. Breakfast was hot and tasty.
SUSANNE
Great breakfast!
cheryl
It was great!
Norman
Great Staff!!!
Tim
They couldn’t find my reservation for 45 minutes Other than that it was fine.
James
Great experience!
Willie
I liked the breakfast the most. My first night I found a roach in the room. Terrible maid service. During my three days no maid service. I had no clean towels nor did my trash get emptied during my stay.
Another issue I had was one staff person failed to change the printer cartridge after I had asked for assistance. Below average rating accept for breakfast, parking and security.
Another issue I had was one staff person failed to change the printer cartridge after I had asked for assistance. Below average rating accept for breakfast, parking and security.
Cathy
Parking was good, and checkin was good and quick. I asked the young man with the white hair at the front desk if there were safes available, and he said they didn't have any at that location. So, I had to take my valuables with me whenever I left. The next morning I saw a sign in the breakfast area indicating there were safes available; just ask. 😡
Also, there was not a closet in our room. These two incidents were VERY disappointing.
Also, there was not a closet in our room. These two incidents were VERY disappointing.
Sherrie
Room was clean and staff were very nice. Beautiful landscaping and a nice place to stay. As most hotels, breakfast could be improved by better quality of food.
Joselynn A.
Loved it prefect place to stop and rest and was really save
Christopher
Easy check-in, clean, spacious and comfortable room!
Joseph
Didn’t eat breakfast.
Adriana
The pool was drained had a bad smell, they need to upgrade the rooms without carpet specially if they allow pets.
Cary
Uncomfortable bed. AC was very noisy and put out humid air.
stephen
Great facilities good staff
Lauren
Breakfast was good, the staff was friendly and helpful. Plenty of parking. It was busy so extending your check out time was only available for Hyatt members. We did not ask for late check out in advance nor did we need it. Bed so comfortable.
Elaine
Everything was clean and fresh!
The breakfast was great!
Beds were very comfortable!
The breakfast was great!
Beds were very comfortable!
Joseph
Great value for the room price. Excellent location. Clean, although my room had a damp smell. Staff present for a smooth check in. Disappointed no staff were present the two times I stopped in the morning. Breakfast area is clean and inviting. However, the food was subpar. Fruit was not fresh and the coffee lukewarm. I will stay at this property again and trust my experience wasn’t typical.
Jennifer
All good
William
Great hotel! Safe area!
Erica
Descent for the money
Tara
Nice hotel. I stay here often for business travel. Clean property with a decent breakfast.
Rick
Stay was good but disappointed in management. I made a mistake in booking online. Wanted a stay on 4/15 but booked for 4/27. Did not realize until confirmation received. Tried to correct date but was denied by location manager. Had to make a new booking without getting a refund from Hyatt. Very upset.
Peggy
Staff was very friendly. The room was clean, but rundown.
Lauren
No complaints.
Robert
We were there on April 7th and the air conditioner did not work properly. Instead the heater went n and could not be turned off. The room temperature reached 80 degrees. No maintenance on site to help. We complained to desk staff who took our phone number but we never received a phone call back. We were having a good experience until that point.
Julissa
This hotel is always a good choice. It was quiet and peaceful, very spacious and everything was clean. It’s always our go to when we are in Memphis
Joe
This was our third stay over the course of two consecutive journeys from Oklahoma to Augusta GA. We stayed here last year both on our way to GA & again back to OK. This year, my son (22 yrs) commented that this hotel was the best of the 5 or 6 we stayed in over the course of our trip. The rooms are spacious, very clean, the staff is always very friendly and the location offers many surrounding dining options etc. I highly recommend this Hyatt for pleasant stay is what feels like a very safe area near Memphis.
Katelyn
Loved it
Raymond
Quiet space, comfortable room and bed, pet friendly, secure with helpful and friendly staff, well run and maintained breakfast.
Julie
Room was on top floor and in a corner which happened to be quiet thankfully. Room was adequate for the three adults. Only true complaint was the mattress was worn flat from likely being the most slept in spot, over and over. After laying for longer than 20 minutes the mattress compressed to hard flat like an old worn out chair cushion. Maybe other rooms have newer mattresses? The included breakfast was good. Location was easy to get to. Room was clean. AC worked great in our room. Room did not have any weird smells for which I was thankful for. Despite the mattress, I'd highly recommend.
Carlos
Our room was clean and well kept. Breakfast was superb. Hotel location is great and accessible to the mall.
ALICIA
Best hotel ever
Nancy
The breakfast was great, something for everyone.
I had a broken coffee pot in room and it was replaced within the hour.
My sister needed a shower stool, and 1st staff was unhelpful. A 2nd staff person got it done.
I had a broken coffee pot in room and it was replaced within the hour.
My sister needed a shower stool, and 1st staff was unhelpful. A 2nd staff person got it done.
Diana
The hotel was clean, modern and convenient. The staff was pleasant and we had a wonderful overnight stay.
Brent
Safe area, but not walkable. Kind of isolated.
CALVIN
Yes
Sandra
Very nice room. Very good value for the luxury accommodations. The staff was nice.
Mia
Breakfast was wonderful, Staff excellent, Parking great, safe area etc etc
Rashina
Yes the breakfast was fresh . Everyone was comfortable and the staff met our needs
Jason
Hotel is nice. First receptionist at the desk that checked me in was very nice. However, once I got to my room (403) the AC wasn’t working properly. Called front desk and the gentleman that took over for the first receptionist was no help at all. Said maintenance left at 6pm and there was nothing he could do, but apologize.
Jeff
It was nice. Staff was friendly.
Ikenna
Room was clean, courtesy of staff could not be ignored. While the TV and bathroom are not quite modern, they were well maintained.
Charlie
Always a great experience when I stay at this location
Sarah
Fast and friendly check in and rooms were clean and spacious. Breakfast had a good variety of food and and tasty. Gym had a good amount of equipment.
Cotina
Need microwave in room
Madeline
Clean and comfy for the family!
Seungyoo
Clean room and great breakfast
Little far from tourists attractions but no complaints
Neighbors are safe
Little far from tourists attractions but no complaints
Neighbors are safe
Leonard
Fair place
Madalina
Loved our one night stay at this hotel. Staff was curteous and breakfast was delicious. Would come back when passing through.
Jendayi
outdated room. I like the living room area but felt we couldnt really sit on the couch bc it was stained. So that area went to waste. Rust stain in the toilet bowl. Felt like i had to walk around with shoes or socks. Bed was clean & commmfffy as were the pillows. Lots of mirrors so me my fiance and son could get ready at the same time. The breakfast was decent. It sis the job. There was sausage, potatoes, pancakes, eggs (i think from a box), oatmeal and muffins i believe cereal? Apple and orange juice water coffee. Im a bit of a germophobe so i probably wouldnt stay here again bc it it ao outdated it feels unclean. Staff was suuuper nice!
Location & surroundings
Hyatt Place Memphis/Germantown
9161 Winchester Rd, Germantown, United States
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Hyatt Place Memphis/Germantown
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